HR Transaction Delivery Supervisor

Senior Executive Accounts

Responsibilities:&nbsp; <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. </li><li>A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul> Preferred: <ul><li>Excellent communication skill with abilities related to the effective exchange of information and ideas</li><li>Ability to handle more than one task at the same time in an efficient manner</li><li>Ability to be ethical and conduct activities with moral principles</li><li>Effectively collaborate with group to achieve a common goal or to complete a task in the most effective and efficient way</li><li>Seek out new information, experiences, and knowledge</li><li>Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields</li></ul> Technical Skills and Knowledge: <ul><li>Proficiency with Microsoft Office Suite</li></ul>

Responsibilities: <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget&nbsp;</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul>

Responsibilities: <ul><li>Day to day activities of Accounts and Finance Interaction with Statutory auditor.</li><li>Helping superiors while monthly MIS.</li><li>Ledger Scrutiny with observations to reporting authority.</li><li>Fixed Assets register handling and updating the same periodically.</li><li>Coordination with factories for requirements and queries</li></ul> ﻿Requirements: <ul><li>M Com / CMA Inter / CA Inter with Commerce Background</li><li>2-3 yrs experience in relevant profile &amp; Industry</li><li>Having knowledge of Finance &amp; Treasury.</li><li>Other requirements as &amp; when assigned</li></ul>

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HR Transaction Delivery Supervisor

HR Transaction Delivery Supervisor

Senior Executive Accounts

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3 cma Jobs found

HR Transaction Delivery Supervisor

HR Transaction Delivery Supervisor

Senior Executive Accounts

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.