Service Center Coordinator

AP Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

HR Business Manager

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

Senior Accountant

Regional Credit Excellence Manager

Pricing & Contracts Analyst/Manager

Responsibilities: Primary point of contact for all service issues (in-house repairs &amp; field service) <ul><li>Contact person and coordinator for trouble shooting &amp; complaint handling</li><li>Hotline: handles incoming technical calls and routes accordingly if they cannot be addressed directly</li><li>Undertake all schedules and correspondence of repair and maintenance of customers’ valves that are sent into the Service Center for warranty, assessment or billable time and material services.</li><li>Responsible for assessing cleaned valves from decon suppliers and coordinating customers’ repairs or maintenance service request</li><li>Arrange service technicians to evaluate the service cost of the valves received from customer</li><li>Support Service Manager on Service Center reports and presentations</li><li>Create quotation including evaluation results / failure analysis for the repair and send it to customers through customer service</li><li>Act as key interface to report to business units recurring product problems</li><li>Obtain Purchase Order from customer or through GSE sales and arrange service technician for the repair.</li><li>Orders non-standard parts required from technicians for repair through GS3 RGAs</li><li>Manage the service order status in the GS3 (ERP) system from “EVAL” through “APBS” so that it reflects current progress without delay</li><li>Cooperate with Customer Service team and obtain necessary service parts in time.</li><li>Act as key interface with service department in HQ for specialized repairs not executed in the local Service Center</li><li>Coordinate upcoming field service interventions with customer and sales</li><li>Offer and implement fixed repair-service price for the customers as much as possible to reduce workload in the repair process.</li><li>Support and participate in all leading strategic projects to execute Service Center best practices including:</li><li>Housekeeping of the Service Center</li><li>Periodical utilization review of the service technician</li><li>Repair part prioritization and utilization</li><li>Support Customer Operations in periodical parts inventory audit, cycle count, scrap and inventory turns</li></ul>&nbsp;﻿Requirements: <ul><li>Diploma or Degree in Electrical / Mechanical Engineering is required</li><li>At least 5 years of experience in the Semiconductor or Flat Panel Display (FPD) industry</li><li>Competent in full Microsoft Office suites and ERP systems such as MS Dynamics or SAP is an advantage</li><li>Have experience in Order management</li><li>Possess good inter-personal skills, discipline and work attitude</li><li>Preferably with people management experience</li><li>Must be able to work independently in a high customer demanding environment</li><li>Repair experience of mechanical assemblies, valves or semiconductor process equipment is advantageous</li><li>Languages:&nbsp;English and Mandarin</li><li>Field service experience is desired</li></ul>

Responsibilities: <ul><li>Perform invoice processing to ensure that all bills and employee reimbursements are settled accurately and on time</li><li>Coordinate with receivers to confirm that all invoices are matched and address any invoice discrepancies swiftly</li><li>Generate payment proposals for electronic transfers, checks, and wires, adhering to the global policy</li><li>Investigate and resolve payment issues while collaborating with both internal and external stakeholders</li><li>Maintain records of all AP documents, including invoices, approvals, statements, etc.</li><li>Oversee the AP mailbox, ensuring that all inquiries, invoices, and other communications are addressed promptly and professionally</li><li>Respond to AP inquiries from vendors and internal stakeholders</li><li>Develop and communicate AP reports as requested by the AP and T&amp;E Supervisor or Manager</li><li>Audit employee expense reports in accordance with our global policy, utilizing the Concur expense system</li><li>Foster strong relationships with employees and communicate closely with end users to ensure the timely submission of reports</li><li>Assist employees on the use of the Concur expense system and best practices for expense reporting</li><li>Help perform periodic expense compliance audits to ensure the integrity of expense payments in alignment with local and global policies</li><li>Collaborate with other AP and T&amp;E Analysts in the event of payment errors to resolve issues and ensure expenses are paid on time</li><li>Draft training materials and resources for employees regarding expense policies and procedures</li><li>Generate periodic reports from Concur to provide KPIs and facilitate the continuous improvement of expense reimbursement processes</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>3 years of relevant experience in accounts payable, expense auditing, or financial management.</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment.</li><li>Strong analytical and communication skills.</li><li>Fast learner of technology and coachable.</li><li>Conversational English B2 Flexible.</li></ul>

Responsibilities: <ul><li>Managing portfolio of vulcanized gates, spare gates and kit plates for IDM/OEMs- accommodate the project managers during the stage-gate-process in front of supervisory board meetings, provide documentation and business case background for selected customer projects Improve Costs and process</li><li>Lead the development and implementation of a comprehensive global strategy for managing the obsolescence of elastomers across global organisation</li><li>Supervising all changes regarding supply chain, manufacturing and assembly processes and preparing documentation for customer relevant changes</li><li>Supporting BU GSE and Sales Team with regards to all technical &amp; commercial &amp; operational aspects of gates (product data sheets, product presentation etc.)</li><li>Forecast sales objectives and ensure they are fulfilled by the business development PMs.</li><li>Managing profitability targets for the dedicated gates&nbsp;</li><li>Support other team members (OEM PMs, supply-chain management/project management) throughout the whole process of logistics, delivery, to ensure full customer satisfaction. (after the project acceptance has been confirmed by the customer, operations departments will take responsibility)</li><li>Technical customer documentation like manuals, product data sheets according to European machinery directive for kit plates, gates</li></ul> Requirements: <ul><li>Bachelor/master’s degree in mechanical engineering or related field, preferably chemical engineering&nbsp;</li><li>Background or experience in material sciences, preferably within the elastomer &amp; polymer field&nbsp;</li><li>Knowledge and experience in vacuum technology</li><li>Written &amp; verbal communication in German, Mandarin, Japanese or Korean besides English language (added advantage).</li><li>Experience in developing new product and service solutions in a high-tech environment.</li><li>Developing concepts and solutions for the delivery</li></ul>

Responsibilities: <ul><li>Drive Spec-Wins to achieve annual objectives.</li><li>Become reliable technical contributor in projects for both company and customers.&nbsp;</li><li>Lead defining specification of new product developments and existing product customizations to protect and increase the Share of Wallet for company.</li><li>Identify customers technical roadmaps and share among the internal stakeholders</li><li>Provide accurate and precise answers to customer requests and questions.&nbsp;</li><li>Responsible for New Product Introduction (NPI).</li><li>Responsible for customer evaluations on-site e.g. testing valves in clean room at customer site.&nbsp;</li><li>Reflect Voice of company project team in customer projects.&nbsp;</li><li>Reflect Voice of Customer in product development projects.</li><li>Guide and influence customers on their technical decisions based on strategy of company engineering &amp; product management.</li><li>Regular reports to supervisor and timely information sharing among the Team and stakeholders</li><li>Support complex technical problem at customers in cooperation with responsible Product Manager and if necessary, escalate it to mangers for further help.&nbsp;</li><li>Support the sales team in customer acquisition and negotiations and proactively drive the product specification process.&nbsp;</li><li>Contributes to the company engineering network.</li><li>Carefully monitor competitor landscape, run competition analysis and work out company competitive advantage</li></ul> Requirements: <ul><li>Bachelor degree in mechanical engineering or equivalent</li><li>Business level English communication skills (verbal and written)</li><li>Native in Japanese</li><li>Demonstrated ability to work in a team-based environment.</li><li>Demonstrated ability to simultaneously manage multiple priorities and tasks.</li><li>5+ years demonstrated ability in field engineering job</li><li>Work experience in multi-culture organization.</li><li>Demonstrated ability to work in a matrix organization.</li></ul>

Responsibilities: Support plant transformation and expansion: <ul><li>Provide HR plan and lead site HR team to execute for plant expansion&nbsp;</li></ul> Be the Strategic People Partner: <ul><li>Guide and challenge site leadership to make impactful, people-centered decisions.&nbsp;</li></ul> Drive HR Excellence Locally: <ul><li>Collaborate with our Centers of Excellence (Talent Acquisition, Total Rewards, Talent Management, HR Services) to deliver consistent, high-quality HR support—tailored to the unique needs of the plant.&nbsp;</li><li>Collaborate with Corporate functions (Compliance, Legal, Safety, Government Affairs…) on employee related activities</li></ul> Champion Employee Relations &amp; Compliance: <ul><li>Use your deep knowledge of Thai labor law to foster transparent, respectful, and legally sound employee interactions.&nbsp;</li><li>Foster a climate of positive and productive labor relations. Be the face of HR to all external bodies including regulatory authorities and government agencies.&nbsp;</li><li>Ensure TE is fully compliant with local regulatory requirement and labor laws.&nbsp;&nbsp;</li></ul> Activate Culture and Engagement: <ul><li>Drive communication strategies that energize the site and connect people to purpose. Cultivate a culture of trust, diversity, and belonging.</li></ul> Lead Change &amp; Transform Work: <ul><li>Bring HR initiatives to life—from workforce planning to performance enablement and organizational design.&nbsp;</li><li>Act as a catalyst for transformation and continuous improvement.&nbsp;</li></ul> Stay Ahead of the Curve: <ul><li>Monitor trends, gather feedback, and evolve local HR practices to stay aligned with business needs, employee expectations, and global benchmarks.</li></ul> Requirements: <ul><li>Bachelor’s degree in or above</li><li>7-10 years of progressive experience or management role.</li><li>Ability to identify and make deviations from traditional approaches to enhance existing processes, while ensuring compliance with company values and policies and local laws and regulations.</li><li>Ability to assess risks and ensure compliance across areas of accountability.</li><li>Knowledge of local laws and regulations and updated with local market trends and best practices.</li><li>Possess good communication skills (oral and written) with ability to present confidently in front of management.</li></ul>

Responsibilities: <ul><li>Define, drive, and support changes to improve distributor business competitiveness and customer value</li><li>Establishing new distributors where needed to optimize go to market channels to realize business growth</li><li>Accountable for market data, segments and information needed to support business and market share growth in each country within the area of responsibility</li><li>Understand Distributors customer needs holistically.</li><li>Proactively develop our client’s position, brand awareness in distributor countries</li><li>Identifying growth opportunities by building relationships with key customers in the assigned area.</li><li>Support and develops our client’s position in his/her customer base or market area.</li><li>Create and track strategic sales growth targets with distributors</li><li>Business planning and forecasting for the area.</li><li>Define and implement pricing policies for the distributors in line with unit targets.</li><li>Lead and develop programs for strategizing sales and ensure the progress and execution of development plan and roadmaps together with sales.</li><li>Accountable for driving an opportunity pipeline in early stages of the customer journey and throughout the decision-making process to grow the sales funnel, maximize profitability and share of market.</li><li>Collaborate with both distributor sales and regional development teams to ensure product development is meeting market demands and pricing strategies are tailored to capture value propositions.</li><li>Responsible for gathering and documenting (e.g., to CRM) relevant information about the market and competitors.</li><li>Ensure data visibility, accuracy, and reporting for periodic business review meetings.</li><li>Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization’s business interests</li></ul> Other details: <ul><li>Construction Sales Cycle and Consultant Roles</li><li>Provide a basic overview of the construction sales cycle.</li><li>Explain the role of consultants in construction projects, including their responsibilities and contributions.</li><li>Top Developers and Projects in Ivory Coast (west African countries)</li><li>Identify leading developers and major construction projects in Ivory Coast (west African countries)</li><li>Highlight opportunities to build on these developments for business growth.</li><li>Business Consulting for our client in Ivory Coast (west African countries)</li><li>Act as business consultants for our client in, leveraging their data to analyze market opportunities.</li><li>Assess our client’s customer base in Ivory Coast and identify connections to top developers and projects.</li><li>Determine which customers align closely with our client’s existing client base.</li><li>Recommend strategies to engage top developers and secure projects, focusing on our client’s strengths in elevators, escalators, and building solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree preferably in engineering</li><li>5 years of relevant working experience in business development or sales role in a similar B2B industry.</li><li>Working closely within a distribution environment managing distributor business in related industries across Ivory Coast (west African countries) with a focus on growth.</li><li>Experience in souring and onboarding new distributors in both current and new markets.</li><li>Excellent understanding of value selling techniques.</li><li>Excellent communication skills with the ability to build strong relationships and influence customers and colleagues.</li><li>Hands on with the ability to work independently and propose alternatives and solutions.</li><li>Excellent French, Arabic and English language skills.</li></ul>&nbsp;

Responsibilities: <ul><li>Define, drive, and support changes to improve distributor business competitiveness and customer value</li><li>Establishing new distributors where needed to optimize go to market channels to realize business growth</li><li>Accountable for market data, segments and information needed to support business and market share growth in each country within the area of responsibility</li><li>Understand Distributors customer needs holistically.</li><li>Proactively develop our client’s position, brand awareness in distributor countries</li><li>Identifying growth opportunities by building relationships with key customers in the assigned area.</li><li>Support and develops our client’s position in his/her customer base or market area.</li><li>Create and track strategic sales growth targets with distributors</li><li>Business planning and forecasting for the area.</li><li>Define and implement pricing policies for the distributors in line with unit targets.</li><li>Lead and develop programs for strategizing sales and ensure the progress and execution of development plan and roadmaps together with sales.</li><li>Accountable for driving an opportunity pipeline in early stages of the customer journey and throughout the decision-making process to grow the sales funnel, maximize profitability and share of market.</li><li>Collaborate with both distributor sales and regional development teams to ensure product development is meeting market demands and pricing strategies are tailored to capture value propositions.</li><li>Responsible for gathering and documenting (e.g., to CRM) relevant information about the market and competitors.</li><li>Ensure data visibility, accuracy, and reporting for periodic business review meetings.</li><li>Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization’s business interests</li></ul> &nbsp;Other details&nbsp; <ul><li>Construction Sales Cycle and Consultant Roles</li><li>Provide a basic overview of the construction sales cycle.</li><li>Explain the role of consultants in construction projects, including their responsibilities and contributions.</li><li>Top Developers and Projects in Ivory Coast (west African countries)</li><li>Identify leading developers and major construction projects in Ivory Coast (west African countries)</li><li>Highlight opportunities to build on these developments for business growth.</li><li>Business Consulting for our client in Ivory Coast (west African countries)</li><li>Act as business consultants for our client in, leveraging their data to analyze market opportunities.</li><li>Assess our client’s customer base in Ivory Coast and identify connections to top developers and projects.</li><li>Determine which customers align closely with our client’s existing client base.</li><li>Recommend strategies to engage top developers and secure projects, focusing on our client’s strengths in elevators, escalators, and building solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree preferably in engineering</li><li>5 years of relevant working experience in business development or sales role in a similar B2B industry.</li><li>Working closely within a distribution environment managing distributor business in related industries across Ivory Coast (west African countries) with a focus on growth.</li><li>Experience in souring and onboarding new distributors in both current and new markets.</li><li>Excellent understanding of value selling techniques.</li><li>Excellent communication skills with the ability to build strong relationships and influence customers and colleagues.</li><li>Hands on with the ability to work independently and propose alternatives and solutions.</li><li>Excellent French, Arabic and English language skills.</li></ul>

Responsibilities: Financial Reporting &amp; Month-End Close <ul><li>Assist with monthly, quarterly and year-end close processes.</li><li>Prepare monthly and quarterly management reports, including P&amp;L, balance sheet, and variance analysis on sales, distribution and promotional spending.</li><li>Support Accounting Manager/Senior Accounting Manager in queries on group reporting and consolidation.</li><li>Ensure accuracy and timeliness of financial data.</li></ul> Taxation &amp; Compliance <ul><li>Preparation of quarterly GST filings and ensure compliance with IRAS requirements</li><li>Support corporate income tax computations and liaise with local tax team and external tax advisors</li><li>Ensure full compliance with local statutory and audit readiness.</li></ul> Audit &amp; Internal Controls <ul><li>Coordinate &amp; support external and internal audits.</li><li>Support queries from statutory auditors in relation to preparation of financial statements, including balance sheets, income statements, and cash flow statements.</li><li>Identify and implement process improvement opportunities &amp; risk mitigation.</li><li>Ensure compliance with all relevant accounting regulations.</li></ul> Stakeholder Management &amp; Support <ul><li>Liaise with cross-functional teams and business units on financial matters</li><li>Support finance projects and digital transformation initiatives</li><li>Mentor and guide junior accountants or assistants</li></ul> Requirements: <ul><li>Degree in Accountancy, Finance, or related field.</li><li>Minimum 5-7 years of relevant accounting experience, preferably in a similar role.</li><li>Prior experience in a multinational company or FMCG industry is advantageous.</li><li>Knowledge of accounting principles and practices (GAAP), GST regulations and corporate tax.</li><li>Proficiency in SAP and Microsoft Office Suite, particularly Excel.</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively within a team environment</li></ul>

Responsibilities: <ul><li>Develop and implement credit management strategies and policies in alignment with the companys overall objectives and financial goals.</li><li>Oversee and manage credit levels across the region, ensuring levels are maintained within budget while meeting business turnover target, preparing&nbsp;</li><li>reports and presenting findings to senior management.</li><li>Monitor and evaluate risk across the region, identifying potential areas of concern and implementing proactive measures to mitigate risk.</li><li>Identify and implement transformation initiatives be it tools, processes or operating model that can enhance efficiency and improve the process, quality, or productivity of the teams.</li><li>Collaborate with cross-functional teams, including Sales, Finance, and Operations, to align Deductions strategy &amp; ensure effective credit management&nbsp;</li><li>practices.</li><li>Conduct regular credit reviews and assessments to assess the creditworthiness of customers and make informed credit decisions.</li><li>Review Credit policies &amp; Insurance coverage across all countries to ensure minimal risk exposure.&nbsp;</li><li>Provide guidance and support to the regional credit teams, ensuring adherence to credit policies and procedures.</li><li>Develop and deliver training programs to enhance the credit management skills of the regional credit teams.</li><li>Ensure compliance with relevant legal and regulatory requirements related to credit management.</li></ul> Requirements: <ul><li>Bachelors degree in Finance, Accounting, or a related field.&nbsp;</li><li>Proven experience in credit management, preferably in a regional or multi-country capacity.</li><li>Strong knowledge of credit risk assessment methodologies, credit policies, and credit management best practices.</li><li>Excellent analytical and problem-solving skills, with the ability to make sound credit decisions based on thorough analysis.</li><li>Excellent communication and influencing skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.</li><li>Proficiency in financial analysis tools and credit management SAP T-codes.</li><li>Strong understanding of legal and regulatory requirements related to credit management.</li><li>Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.</li><li>Professional certifications in credit management or risk management are a plus</li></ul>

Responsibilities: <ul><li>Main internal support for Institutional sales team as it relates to sales reporting, pricing requests, preparation of customer offer letters, and internal notifications</li><li>Creates revenue/margin analysis for product addition opportunities as well as meet the competition (MTC) requests for all our client injectable products – both current and pipeline/new launch</li><li>Prepare pricing scenarios utilizing established models for the purposes of developing and analyzing account proposals</li><li>Develops and maintains various reports; quarterly reports, monthly price/sales tracker, compliance tracker, outstanding offer tracker, new launch grids, etc.</li><li>Develop specific account knowledge and understanding of contractual terms and actual performance for all Institutional customers</li><li>Knowledge and understanding of departmental data, business metrics and operational processes</li><li>Assist sales team in creation and maintenance of quotes/opportunities in Vistex Bid Management</li><li>Assist in the development of standard business review templates as well as ad-hoc requests</li><li>Prepares necessary sales reports and presentations for customer meetings, hospital / doctor’s office calls, and industry tradeshows for our client field reps and the Director of US Injectable Sales</li><li>Analyze contracted product performance and communicate account performance/compliance to awarded/forecasted expectations</li><li>Work with the Legal Department to review and redline customer agreements (for both established and prospective accounts)</li><li>Complete ad-hoc analyses and projects as requested</li><li>Ensure all bids/offers to Customers, including terms and conditions, contract awards, and procedures to ensure internal notifications are received by appropriate personnel</li><li>Extract data from various databases using Business Intelligence tools and manipulate data to create meaningful insights for use in decision making</li><li>Assists in meeting preparation as it relates to Sales data and Customer opportunities</li></ul> Requirements: <ul><li>Bachelors degree in related field (Business, Economics).</li><li>Previous experience in pharmaceutical pricing and contract role is highly beneficial.</li><li>Advanced computer skills using MS Office (Word, Excel, Outlook, Visio/ Power Point).</li><li>Prior experience with SAP, Vistex and Tableau would be preferred.</li><li>Excellent written and oral communication skills.</li><li>Ability to prepare, analyze and interpret general reports.</li><li>Strong communication both oral and written.</li><li>Ability to effectively present information and respond to questions from groups of managers, sales force, and customers.</li></ul>

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110 commissioning and adoption manager Jobs found

Service Center Coordinator

AP Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

HR Business Manager

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

Senior Accountant

Regional Credit Excellence Manager

Pricing & Contracts Analyst/Manager

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110 commissioning and adoption manager Jobs found

Service Center Coordinator

AP Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

HR Business Manager

Business Development Manager role – Congo (Ivory Coast & West African Countries)

Business Development Manager – Senegal (Ivory Coast & West African Countries)

Senior Accountant

Regional Credit Excellence Manager

Pricing & Contracts Analyst/Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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Contact Us

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JOBS BY FUNCTION

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.