GBS Continuous Improvement Process Lead

Account Executive

ITAM Manager

Quality Manager

Sr. Manager- FP&A

IT Business Analyst

Customer Service Specialist I

Account Manager III

Senior Research and Development / Product Development Engineer

Product Management Manager

Primary Function: <ul><li>The Global Business Services (GBS) Continuous Improvement Manager is responsible for driving the efficiency and productivity targets for GBS process areas and providing a path to value through various initiatives with a heavy focus on digital solutions and automation.&nbsp;</li><li>The Continuous Improvement Manager will facilitate ideation sessions, apply Kellanova Work Systems principles of value stream mapping and lean six sigma to drive standard ways of working in the process.&nbsp;</li><li>This role will be responsible for process catalogs, process mapping, governance of desktop procedures, and is the primary gatekeeper of standard ways of working within GBS.</li><li>A critical component of the role will be monetization of the value created through process efficiencies and digital solutions as well as scalability and standardization globally.</li><li>This role will work closely with various stakeholders, including senior management, operations, and business partners, to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>This role will follow standard ways of working to monitor and evaluate the results and impact of initiatives and share best practices and lessons learned</li></ul> Dimensions: <ul><li>Responsible for delivering digital solutions for GBS and driving automation, process intelligence, and analytics through organization</li><li>Own the platform architecture for GBS digital capabilities in process intelligence, automation and analytics to set GBS up for future growth and maturity across technologies</li><li>Governance of technology budget, roadmap, and metrics/measurement of digital tools in collaboration with operational results and future value stream identification</li><li>Ownership of the Digital/Data Center of Excellence to create digital kreators through GBS to make digital ways of working a part of our DNA &amp; designing a coaching program to educate analysts on digital opportunities and personal growth</li><li>Delivering on digital projects and initiatives &amp; executing change management to ensure success</li><li>Having a global, external focus for GBS and challenging the organization to deliver value, while benchmarking against peers and industry enablers</li><li>Engage GBS leaders in the future of digital &amp; educate on future opportunities through stakeholder engagement</li></ul>&nbsp;Responsibilities: <ul><li>Own and lead ideation sessions to expand organization solutioning from an automation perspective, including actioning on ideas and realizing value from solution</li><li>Develop and execute governance and best practices for Kellanova Work Systems standard ways of working, including desktop procedures, process maps, taxonomy activities, process catalogs, SIPOCs, and Project Submission Portal value realization activities</li><li>Govern continuous improvement processes within the worksteam and engage operational teams in best practices</li><li>Deliver value realization/efficiencies for the organization on a monthly basis to cumulate into productivity for GBS</li><li>Advise on global scale of solutions and standard ways of working</li><li>Act as coach for continuous improvement with operation teams and GBS leaders to build capability in value realization across GBS</li><li>Create and deliver the value roadmap for GBS, aligning with the business objectives, productivity targets, and priorities and analyze business processes to identify areas for improvement and optimization</li><li>Provide business process guidance and oversight for automation and integration projects across GBS, ensuring adherence to best practices, standards, and quality.</li><li>Collaborate with internal and external stakeholders, including business leaders, IT teams, vendors, and partners, to deliver efficiency solutions that meet the needs of GBS and its stakeholders</li><li>Stay abreast of the latest trends and developments in process area to enable new solutions and evaluate their applicability and suitability for GBS .</li><li>Develop and maintain metrics to measure continuous improvement projects, including cost, quality and speed metrics and maintain metric portfolio to understand state of GBS process to understand sources of loss to improve the process</li><li>Implement and leverage process intelligence to understand process waste areas and work with operational teams to realize efficiencies from analysis</li><li>Create calendar with planned CI activities for each process area, align with stakeholders on annual plan, and measure against timelines</li><li>Assess end to end processes with business partners to improve risk profile against quality metrics to drive improvement</li></ul>&nbsp;Work Environment: <ul><li>This position requires some travel and working extended and irregular hours.&nbsp;Travel is typically required less than 5 percent of the time.</li></ul> Requirements: <ul><li>Desired: Bachelors degree in business, IT, engineering, or related field.</li><li>Minimum of 3 years of relevant experience in delivering value realization through continuous improvement.</li><li>Experience in managing multiple projects and tracking project success.</li><li>Knowledge of automation tools such as Celonis, PowerBI, Service Now, and other automation and analytics solutions.</li><li>Analytical and problem-solving skills, with the ability to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>Communication and presentation skills, with the ability to communicate technical and process improvement concepts in a clear manner to various audiences and levels.</li><li>Collaboration and stakeholder management skills, with the ability to build and maintain strong relationships and partnerships across the organization and with external parties</li></ul>

Responsibilities: <ul><li>The opportunity is to drive sales, increase market share, and demonstrate true ROI on merchants investments.</li><li>We seek high-performing individuals who bring positivity, solutions, and alignment with our cross-collaborative culture.</li><li>In this role, you will use data-driven insights and a consultative sales approach to create compelling pitches that drive results.</li><li>Your passion for selling impactful solutions will help improve customers bottom lines.</li><li>Youll focus on developing relationships with new customers, leveraging leads from enterprise and mid-market teams, and collaborating with the Product team to onboard them to our advanced offers platform.</li><li>We are looking for candidates with a proven track record of launching and growing ad platforms for merchant customers.</li><li>Leverage your experience and connections in sales to exceed revenue targets.</li><li>Prospecting to your book of business, pitching for successful close</li><li>Work well cross-functionally with AdOps, Sales, Marketing and other important teams</li><li>Generate a pipeline across key brand verticals including Retail, Home and Garden, Beauty, Travel, Electronics, Groceries and Dining</li><li>Build effective and long-lasting relationships with brand-side stakeholders at Director+/VP levels, becoming a trusted advisor.</li></ul> Requirements: <ul><li>Digital advertising sales, or payments sales with 6+ years of meeting and exceeding revenue targets.</li><li>Card-linked offer Sales/Management preferred&nbsp;</li><li>Breaking and growing business by developing long-term strategic partnerships.</li><li>Leveraging CRM tools to create and manage a pipeline that is consistently updated and accurate.</li><li>Data-driven selling, and you’re comfortable with business and media performance metrics.</li><li>Influencing decisions up and across an organization through excellent listening, verbal and written communication, and presentation skills.</li></ul>

Responsibilities: <ul><li>Provide management and asset reporting, forecasting, budgeting and on asset management.</li><li>Assist management to ensure business practices and processes are in line with good corporate governance. Be mindful of potential areas of exposure, identify them and work with the business to address control gaps and mitigate risks.</li><li>Lead IT Assets team, ensuring day-to-day functions on the recording of newly acquired tangible and intangible fixed assets is well managed.</li><li>Provide guidance to the business on asset capitalisation policy and drive timely commissioning of tech fresh assets.</li><li>Review inventory turnover and follow up with the business to take actions to ensure healthy turnover.</li><li>Lead the inventory sighting exercise, to ensure proper procedures are adhered to and reconciliation of stock values are performed and reviewed on a timely manner.</li><li>Address IT asset needs queries which include hardware, software and mobile line; and collaborate with IT to address Business needs.</li><li>Drive continuous process improvements, including system changes, streamlining of processes and automation projects.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping (e.g. SNOW, spreadsheets).</li><li>Make analysis based on the collected data, focusing on trends, gaps &amp; logical examines.</li><li>Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.</li><li>Manage asset discovery processes to ensure up to date and accurate inventory.</li><li>Ensure that adequate governance is in place and the processes are being executed successfully.</li><li>Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets</li><li>Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.</li><li>Plan and manage yearly IT asset verification exercise.</li><li>Manage, track and report on all the in-scope IT assets.</li><li>Manage, track and report on mobile lines and other telco services</li><li>Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.</li><li>English language proficiency – verbal and written communication</li></ul> Responsibilities: <ul><li>Bachelor’s Degree in a relevant discipline.</li><li>Minimum 8 to 10 years of experience in IT Asset Management.</li></ul>

Responsibilities: <ul><li>Production area Key performance setting base on Quality strategy. To let each engineer clear understand own KPI and dedicate to quality improvement toward to corporate strategy.</li><li>Customer Complaint handling: Review 8D report, monitor customer complaint quantity, response time, 8D score, and improvement effectiveness.</li><li>COPQ Reduction: Direct and support to analysis the production data, find the quality improvement opportunity and lead team to determine the actions, follow up and verify the improvement result, take reaction base on the actual result.</li><li>People Management: Allocate work across direct reports; monitor and review their performance; mentor, coach and motivate them; and help resolve people/functional issues to achieve the targeted team performance and retain talent.</li><li>Promote continuance improvement culture through professional problem- solving tools to reduce quality cost and pursue 0PPM. In this process utilizing formal quality improvement methodologies and become a standard procedure.</li><li>Develop and implement a quality data analysis plan, monitor and evaluate data analysis results, and ensure that quality issues are effectively resolved.</li><li>Coordinate communication and cooperation with other departments, use data analysis results to guide the improvement and optimization of other business activities of the company.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree or above in Mechanical, Electronics or relevant&nbsp;</li><li>Qualification &amp; Certification: GB certification: APQP, PPAP, FMEA, SPC, MSA certification</li><li>Experience: More than 8 years of working experience, and 3years at least in manager roles, automotive experience must be.</li></ul>

Responsibilities: <ul><li>Work with the AMEA finance team both in Singapore and Malaysia to lead financial planning process such as strategic forecast update and budget.&nbsp;&nbsp;</li><li>Identify and mitigate risks and opportunities in financial commitments (both P/L, B/S and CF).&nbsp;</li><li>Communicate business update to regional FP&amp;A team effectively. i.e. strategic forecast update.&nbsp;</li><li>Work with regional treasury manager to understand P&amp;L FX impact.&nbsp;</li><li>Manage a small team of analysts in delivering the team objectives.</li><li>Manage regional OHD budget in Singapore with driving ZBB behaviors, regular actual tracking and proactive communication to budget owners.&nbsp;</li><li>Ensure smooth reporting and forecasting submission via the existing systems (BPC, CFS and SAP). This includes the process improvement to maximize the existing systems.&nbsp;</li></ul> Requirements: <ul><li>This position requires experience and a minimum 8-12 years’ experience in FP&amp;A or accounting experience.&nbsp;</li><li>Strong interpersonal skill is required to manage delicate issues with stakeholders.</li><li>Knowledge of desktop software packages i.e. MS Excel, BPC, and Anaplan is preferred.&nbsp;</li><li>Good communications skills and be able to lead the process.&nbsp;</li></ul>

Responsibilities: <ul><li>Utilize SAP ECC/Enterprise applications experience to enhance and streamline business processes.</li><li>Engage in business partnering to understand and address the needs of stakeholders across all key functions.</li><li>Lead the mapping and documentation of business processes across various departments.</li><li>Assist PM in Project manage/serve as PM on the delivery of IT services, ensuring value addition and coordination with regional/global teams and vendors.</li><li>Achievement of streamlined and well-documented key business processes, reducing organizational risk.</li><li>Successful definition and implementation of business requirements in collaboration with respective IT domains managers.</li><li>Effective leadership in system testing and validation for major implementations.</li><li>Support provided to finance, commercial, supply chain, and R&amp;D relationship managers through process documentation, user requirement gathering, testing oversight, and project management for small-medium projects.</li><li>Provision of business partnering services for smaller corporate functions such as HR, corporate affairs, and legal, including annual high availability application testing coordination.</li><li>Stakeholder communications and engagement.</li></ul> Requirements: <ul><li>Bachelor’s degree in an appropriate discipline (preferably Computer Sciences, MIS or Information System) with at least 3 years Business Analyst, Business consulting and/or Project Management and Delivery. CPG Industry is a plus but not a must</li><li>SAP hands on experience is a must (SAP ECC6 / SAP S4 HANA)</li><li>Requires experience/in-depth knowledge of business operations and IT processes, in a manufacturing context.</li><li>Self-motivated, highly visible and an engaging point of contact, who enjoys working with people</li><li>The ability to embrace change, be adaptable and foster a culture of continuous improvement</li><li>Exceptional interpersonal and communication skills</li><li>Ability to work independently and thrive in a fast-paced, deadline-driven environment.</li><li>Ability to Communicate and inspire confidence with technical and non-technical audiences.</li><li>Exceptional verbal and written communication skills including technical documentation skills</li><li>Business process mapping experience.&nbsp;</li><li>Project Management experience managing multiple project streams of various complexity&nbsp;</li><li>Has the experience and cultural awareness required to work effectively with a regional and global team.</li><li>Can do attitude; high say-do.&nbsp;</li><li>Sees documentation and structure as a strong ally.&nbsp;</li><li>Proficient in English Language (Writing, reading &amp; speaking).</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul>&nbsp;Requirements: <ul><li>Customer Focus.</li><li>Excellent communication skill. Able to interact with internal and external partners.</li><li>Problem solving skills</li><li>Team player with positive attitude.</li><li>Proactive, responsible and takes ownership of issues.</li><li>Able to work under pressure.</li><li>Self-motivated, independent and able to work with minimum supervision</li><li>Sense of urgency, analytical and able to multi-task under fast paced environment.</li></ul>

Responsibilities: <ul><li>Global primary interface and contact point: Serve as the primary interface between the customer and company, develop and maintain a good trusting relationship with the customer to position company as a strategic partner.</li><li>Cross functional and regional collaboration: Globally manage the escalation from client and company internal, work closely with internal teams such as regional sales, FAE, pricing, customer support and operation to ensure seamless delivery of products or services to the global footprint of client.</li><li>Interlock with OEM teams: Coordinate with multiple of OEM teams to have the strategic alignment and execution for the significant OEMs and projects to maximize company revenue and market share globally.</li><li>Lead the pricing and contract negotiations: Lead and finalize the negotiation of ODM quotation, QBR pricing and contract terms to achieve mutual beneficial outcomes for both of TE and client.</li><li>Develop and implement account plans: Regular monitoring and analyzing the account performance metrics, keep abreast of market trends, competitor activities and industry developments, providing insights and leadership to the internal co-workers. Developing strategic account plan to identify the key opportunities for business growth, addressing customer objectives and aligning company solutions and services accordingly.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree or above</li><li>At least 5 years of working experiences on sales or customer facing roles in the interconnect industry or in OEM/ODM</li><li>Must understand OEM/ODM business model and the culture of the industry</li><li>Excellent communication skills with the proactive approach to influence and build credible relationships with cross functional/regional teams inside and outside of company</li><li>Capable of working independently with minimal supervision to take ownership of and maintain progress on multiple tasks</li><li>Good command of English</li><li>Team player, Proactive, Self-disciplined, Multi-tasking, Problem solving</li><li>Ability to work under stress and in a fast-paced environment</li></ul>

Responsibilities: <ul><li>Technical communication with customer, confirm customer applications and technical requirements.</li><li>Translate customer’s requirements into engineering specification and provide new product design solution in time.</li><li>Responsible for part list/BOM building, 3D models and 2D drawings, GD&amp;T, product specifications, application specifications, DFMEA, Tolerance analysis etc.</li><li>Lead the design review for compliance with engineering principles, product standards such UL and IEC, customer contract requirements, verification and related specifications.</li><li>Lead design review with cross functional teams to confirm the manufacturing and quality control feasibility.</li><li>Leads DV/PV test, responsible for resolving product design and test problems.</li><li>Responsible for FAI review, work with project team to release product in time.</li><li>Interacts with customers, vendors, marketing and sales personnel, and other engineering areas during the pre-production stages of new products.</li></ul> Requirements: <ul><li>Bachelor’s degree majored in Mechanical, or above.</li><li>More than 5 years mechanical design experience, power signal connector related is preferred, independently new product development experience is preferred.</li><li>Knowledge of connector fundamentals, capable of connector component design, preferred that knowledge of power and signal connector application and international standards ex. UL and IEC.</li><li>Familiar with GD&amp;T, tolerance analysis, mechanics of plastic/metal materials, and basic knowledge in injection molding, stamping. Skilled in at least one 3D Software: Creo, Pro/E, Catia, UG or SolidWorks.&nbsp;</li><li>Skilled of office software such as Word, Excel, PPT.</li><li>Proficient in writing and reading English. Good oral English is plus.</li><li>Good communication skills, high teamwork spirit and teamwork experience, ability to work with multicultural engineering teams and cross functional environments.</li><li>Effective problem-solving skills, to be innovative, willingness/ability to deal with multiple products and assigned tasks.</li></ul>

Responsibilities: <ul><li>Develop product line vision, strategy, product and technology roadmaps and business plans and make executions for new product development and launch.</li><li>Builds alignment across multiple functions inside the organization</li><li>P&amp;L Responsibility: deliver on revenue and gross (or standard) margin targets by driving execution of the business plan</li><li>Define market lead time requirements, provide guidance on capacity planning by forecasting demand and working closely with the GPM and supply chain organization to set safety stock requirements, etc.</li><li>Familiar with the industry of Energy storage System and New energy, and market and sales experience of connector product.&nbsp;</li><li>Demonstrate thought leadership to internal and external stakeholders</li></ul> Requirements: <ul><li>4-year technical or business degree required. Advanced degree (MBA) or relevant P&amp;L management experience preferred</li><li>5+ years of product management or sales, engineering experience.</li><li>Relevant product or industry experience desired.</li><li>Positive and optimistic, with strong execution ability.&nbsp;</li><li>Strong communication skill needed with cross-country team</li><li>Frequent business trip expected within China.&nbsp;</li><li>Fluent English required.&nbsp;</li><li>Highly interpersonal and communication skills</li><li>Drives results primarily through collaboration and influence and passion with cross functional team</li><li>Interacts and/or negotiates effectively</li></ul>

Skills

Industry

Location

Jobtitle

253 communication protocols Jobs found

GBS Continuous Improvement Process Lead

Account Executive

ITAM Manager

Quality Manager

Sr. Manager- FP&A

IT Business Analyst

Customer Service Specialist I

Account Manager III

Senior Research and Development / Product Development Engineer

Product Management Manager

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

253 communication protocols Jobs found

GBS Continuous Improvement Process Lead

Account Executive

ITAM Manager

Quality Manager

Sr. Manager- FP&A

IT Business Analyst

Customer Service Specialist I

Account Manager III

Senior Research and Development / Product Development Engineer

Product Management Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.