Key Account Manager - North

Senior Executive - Facilities Management

Hostess

HR Partner IV - SEA

HR Partner IV - RBA Lead

Senior Operations Manager

Business Development Manager

Senior Executive - HSE

Sales Administrator (Contractual)

Recruiting Specialist

Role Description: <ul><li>Key Account Manager, North India – Industrial &amp; Commercial Transportation BU is responsible for maximizing the revenue growth of ICT BU’s Customers in North India region.&nbsp;</li><li>The role is responsible to execute the sales process and implementation of business unit strategy at the customer interface.</li><li>Developing lasting customer relationships to identify business trends &amp; driving growth programs such as design-in, drop-in &amp; share gain.</li><li>The role is also responsible for new customer development &amp; activities such as tradeshows/seminars/technology Days.</li></ul> BU/Function Description <ul><li>Offers a complete portfolio of Connectivity, Sensing, Switching &amp; Protection solutions for the Truck &amp; Bus, Construction, Agriculture, Recreation &amp; Marine markets.</li><li>World leadership in rough and rugged connectivity, and our innovation in transformational new areas such as electrification,makes us the partner of choice for vehicles where reliability is critical, and failure is not an option.</li></ul> Responsibilities: <ul><li>Key Responsibilities of KAM, North India – ICT BU is framed our client SET Methodology – Strategy, Execution, Talent.&nbsp;</li></ul> Strategy <ul><li>Develop and maintain strategic long-term business relationships with respective accounts (all decision makers) to promote.</li><li>Responsible to develop, implement &amp; monitor Sales and Account Management Strategies (including pricing implementation)</li><li>New Business Development, Identify &amp; attract new customers, pursue new applications, leading to profitable future business</li><li>Drive initiatives to improve profitability/share gains by implementing value add value engineering (VAVE) measures and value sharing with respective OEMs.</li><li>Competition analysis and landscaping</li></ul> Execution <ul><li>Responsible for financial performance to achieve agreed-on targets</li><li>Provide accurate sales forecast, supporting efficient planning of RM</li><li>Responsible for efficient management of receivables / payment collection</li><li>Negotiate and close deals or contracts with customers and provide operational guidance and support to relevant functional departments, to ensure smooth implementation</li><li>Preparation of detailed account plan for key accounts</li><li>Responsible for consistently adding new opportunities and growing the opportunity funnel</li><li>Responsible for managing the opportunities at each stage – from concept to production by collaborating across teams</li><li>Responsible for managing key metrics in SFDC such as pipeline, conversion, must wins</li><li>Delivering Extraordinary Customer experience to ICT customers</li></ul> Talent <ul><li>Work closely with regional / global team for effective cross collaboration</li><li>Key Stakeholder Management internally within and across the Key Accounts</li></ul>&nbsp;Requirements: <ul><li>BE / BTech Mechanical, Electrical, Electronics, Electronics and Communication, Mechatronics. MBA preferred but not compulsory.</li><li>Overall 5-8 years of Experience</li><li>Combination of Sales, Operations, Engineering experience preferred</li><li>Candidate should be from an automotive component supplier background</li></ul>

Responsibilities: <ul><li>Conduct daily FM operations and monitoring activities for hard and soft services at the respective sites (including cleaning, waste management, civil, mechanical, electrical and plumbing works, and all specialized works) to ensure FM services are being delivered as per agreed SLA and prepare non-compliance reports for the assigned areas.</li><li>Ensure service provider attends all re-active service requests from various stakeholders and accomplishes them as per agreed SLAs.</li><li>Assist business partners and their contractors with details on the requirements related to technical aspects, FM issues, fit-out process and issue the necessary permits.</li><li>On-time escalation of incidents/complaints to relevant stakeholders such as Security, Business entities (D3 and DI), DHAM, DCM etc.</li><li>Periodic site walk/drive-through for the infrastructure and built-up areas to identify any major facility-related non-compliances.</li><li>Collect records of utilities expenditure and support in the implementation of sustainability and utilities cost saving projects and initiatives.</li><li>Conduct necessary inspection, witness testing &amp; commissioning and manage rectification of defects and snags during the DLP in coordination with Asset Development and contractor.</li><li>Assist in meeting FM requirements of the business units during design, planning, construction, and handover stages of the newly developed assets.</li><li>Provide weekly reports on FM operations to manager.</li><li>Work closely with HSE team to identify all risks and develop and implement a closure plan. .</li></ul> Requirements: <ul><li>Bachelor’s Degree in Engineering or Facilities Management.</li><li>A professional qualification in real estate and / or facilities management (IWFM) or equivalent is desirable.</li><li>Knowledge of facilities management functions, including hard and soft services, contract management, tendering etc.</li><li>Maintain a calm demeanour with the ability to remain unfustered and maintain a cool head in different situations.</li><li>Excellent negotiation and interpersonal skills.</li><li>Excellent knowledge of maintenance and operations management.</li><li>Knowledge of Health and Safety standards is advantageous.</li><li>Understanding of statutory legislation as it relates to the built environment.</li><li>Ability to find pragmatic solutions and adapt to changing situations.</li><li>Good communication skills. Arabic is advantageous.</li></ul>

Responsibilities: <ul><li>Welcome and professionally greet guests, creating a warm and personalised first impression.</li><li>Manage guest seating, table allocation and reservations, ensuring smooth restaurant flow.</li><li>Coordinate closely with F&amp;B service teams to manage guest arrivals, waiting times and special requests.</li><li>Maintain strong knowledge of the restaurant, menus, outlets and services to confidently assist guests.</li><li>Handle guest enquiries and requests professionally and escalate concerns where required.</li></ul> Requirements: <ul><li>Previous experience in luxury / ultra-luxury hospitality, preferably within F&amp;B, guest relations, hostessing or similar guest-facing roles.</li><li>Excellent grooming, presentation and interpersonal skills.</li><li>Strong English communication skills.</li><li>Additional language is mandatory with preference for candidates fluent in Russian, Spanish, French, Italian, German, Dutch, Greek, Portuguese, Chinese or Japanese.</li><li>Candidates should ideally have experience working with an international / multicultural guest profile and within a luxury service environment.</li></ul>

Responsibilities: HR Policy &amp; Governance <ul><li>Develop, review, and continuously improve company HR policies, procedures, and guidelines to ensure consistency, transparency, and full compliance with regulatory and corporate standards.</li><li>Establish and maintain a structured policy management framework, including standardized documentation, approval workflows, version control, and audit trails.</li><li>Own the lifecycle of HR policies, from drafting, stakeholder alignment, approval, communication, to periodic review and retirement.</li><li>Monitor, interpret, and analyze local labor laws and regulatory changes, translating them into actionable HR policies and practices.</li><li>Proactively assess compliance risks and update policies and processes to mitigate potential legal or operational exposure.</li><li>Design and deliver training programs for employees and managers on HR policies, compliance requirements, and best practices, ensuring strong understanding and adoption.</li><li>Develop clear and effective communication strategies to ensure timely and consistent dissemination of HR policy updates across the organization.</li><li>Partner with HR teams, Legal, and business stakeholders to drive effective implementation and adoption of policies across all functions.</li><li>Track policy implementation, monitor adherence, and conduct regular compliance audits and risk assessments to ensure consistent application across departments.</li><li>Maintain proper documentation and reporting for audits, internal reviews, and regulatory requirements.</li></ul> Project Management <ul><li>Lead and support the execution of global, regional, and local HR initiatives and projects, ensuring alignment with business priorities and HR strategy.</li><li>Develop detailed project plans, including scope definition, timelines, milestones, resource allocation, and risk management plans.</li><li>Monitor project progress, identify risks or bottlenecks, and implement mitigation actions to ensure timely delivery.</li><li>Coordinate cross-functional stakeholders, ensuring clear roles, responsibilities, and effective collaboration across teams.</li><li>Provide regular project updates, reporting status, risks, and outcomes to key stakeholders and leadership.</li><li>Drive standardization and continuous improvement through project learnings, best practices, and process optimization.</li><li>Ensure all projects comply with internal policies, governance standards, and external regulatory requirements.</li></ul> Requirements: <ul><li>Bachelor’s degree in Human Resources, or related field.</li><li>Minimum 5+ years of HR experience, preferably within a MNC Manufacturing company environment.</li><li>Hands-on experience in localizing HR policies and employee handbooks across APAC countries, including China, with sound knowledge of labor law compliance and HR governance practices.</li><li>Proven experience in reviewing, localizing, and implementing HR policies across APAC countries, including China, ensuring alignment with local employment legislation, regulatory requirements, and business needs.</li><li>Solid understanding of labor laws, HR compliance practices, and policy governance.</li><li>Strong communication, interpersonal, and presentation skills, with the ability to influence stakeholders at all levels.</li><li>Excellent written communication skills with attention to detail in policy documentation.</li><li>Strong analytical and problem-solving abilities with a proactive, solution-oriented mindset.</li><li>Proficient in HR systems and digital tools (e.g., HRIS, case management, MS Office).</li><li>Ability to manage multiple priorities and deliver results in a fast-paced environment.</li></ul>

Responsibilities: <ul><li>RBA Compliance &amp; Customer Expectations</li><li>Lead full implementation of RBA Code of Conduct to meet strict customer audit requirements.</li><li>Align site practices with both:</li><li>RBA standards</li><li>Malaysian labour regulations (Employment Act, Act 446, etc.)</li><li>Act as the primary interface with customers for all RBA/social compliance matters.</li></ul> Audit Management <ul><li>Own and manage:</li><li>RBA VAP audits</li><li>Customer social compliance audits</li><li>Prepare full audit readiness including:</li><li>Documentation (payroll, time records, policies)</li><li>Site walkthroughs and mock audits</li><li>Worker interview preparation</li><li>Drive fast turnaround of CAPA closures</li></ul> Foreign Worker &amp; Labour Compliance (Core Focus Area) <ul><li>Oversee compliance in:</li><li>Recruitment practices (agents, fees, contracts)</li><li>Passport handling and freedom of movement</li><li>Working hours &amp; overtime (strict monitoring required)</li><li>Ensure compliance with:</li><li>Zero forced labour expectations (high scrutiny from US/EU customers)</li><li>Partner with HR and hostel management on:</li><li>Worker onboarding &amp; orientation</li><li>Multilingual communication (BM, English, Bengali/Nepali/etc.)</li></ul> Dormitory &amp; Worker Welfare Management <ul><li>Ensure compliance with:</li><li>Act 446 (Workers’ Minimum Standards of Housing and Amenities)</li><li>RBA housing requirements</li><li>Conduct routine dorm inspections (cleanliness, density, safety).</li><li>Address welfare concerns quickly to prevent escalation into audit findings.</li></ul> Shopfloor Integration <ul><li>Work closely with production to ensure:</li><li>Overtime practices are controlled and compliant.</li><li>Line supervisors understand labour limits.</li><li>Conduct regular checks on attendance, OT, and operator conditions.</li><li>Ensure RBA practices are embedded in operations, not just documentation.</li></ul> EHS &amp; Chemical Compliance Alignment <ul><li>Collaborate with EHS on:</li><li>Chemical management (important in semiconductor/PCB environment)</li><li>PPE and safety compliance</li><li>Support alignment with:</li><li>ISO 14001 / ISO 45001 (common certifications in Penang plants)</li></ul> Supplier &amp; Subcon Compliance Support <ul><li>Support screening and monitoring of:</li><li>Local subcontractors, service providers, and labour suppliers</li><li>Ensure alignment with customer expectations on extended supply chain compliance.</li></ul> Training &amp; Awareness (Multicultural Workforce) <ul><li>Conduct practical, easy-to-understand training for:</li><li>Operators (often foreign workers)</li><li>Supervisors and line leaders</li><li>Use multilingual materials and real-life examples.</li></ul> Reporting &amp; Continuous Improvement <ul><li>Maintain audit documentation and compliance trackers.</li><li>Provide regular updates to management on: Risk areas, Audit readiness and Customer feedback</li><li>Drive continuous improvements to maintain competitiveness</li></ul> Requirements: <ul><li>Diploma / Degree in any field, or related field.</li><li>Minimum 7–10 years in: RBA / CSR / Social Compliance / HR Compliance / EHS</li><li>Strong preference for candidates with: Penang E&amp;E / semiconductor / EMS industry</li><li>Proven track record handling customer audits</li></ul>

Responsibilities: <ul><li>Provide strong leadership across Production and Engineering &amp; Maintenance, ensuring operational plans and performance targets are achieved.</li><li>Lead and monitor production, process engineering, technical training, maintenance and related operational activities.</li><li>Drive improvements in productivity, efficiency, cost, quality and customer satisfaction across the manufacturing operation.</li><li>Ensure effective utilisation of machinery, labour, materials and other manufacturing resources.</li><li>Monitor production performance and take timely corrective action where performance deviates from established standards.</li><li>Lead employee development initiatives through effective training, communication, coaching and engagement.</li><li>Drive the Manufacturing Improvement Program, encouraging continuous improvement and operational best practices.</li><li>Ensure effective management and maintenance of production assets and equipment.</li><li>Optimise the use of production materials, equipment and electricity while maintaining appropriate cost controls.</li><li>Ensure operational procedures and practices meet required health, safety, quality and environmental standards.</li><li>Provide leadership and accountability for the sites Occupational Safety &amp; Health management systems.</li><li>Work collaboratively with the wider site leadership team to support customer requirements and overall plant performance.</li><li>Contribute to the development of a strong operational leadership pipeline and a culture of accountability, collaboration and continuous improvement.</li></ul> Requirements: <ul><li>Bachelors degree in Industrial, Chemical, Electrical or Mechanical Engineering.</li><li>Minimum 7 years of experience leading manufacturing and plant operations.</li><li>Strong spoken and written English.</li><li>Demonstrated experience managing sizeable manufacturing operations and developing teams.</li><li>Strong understanding of Production and Engineering/Maintenance operations.</li><li>Knowledge of Statistical Process Control (SPC), Programmable Logic Controllers (PLC) and Production Planning &amp; Inventory Control (PPIC).</li><li>Proven experience or involvement in Operational Excellence programmes such as IWS or comparable manufacturing/production systems used by multinational organisations.</li><li>Strong knowledge of total manufacturing cost management and cost improvement.</li><li>Good understanding of workplace hazards, risk management and maintaining a safe and compliant manufacturing environment.</li><li>Experience in Tobacco manufacturing will be advantageous; relevant experience from FMCG or other complex manufacturing environments will also be considered.</li></ul> What We Are Looking For Beyond technical and operational capability, the successful candidate will demonstrate: <ul><li>Strong leadership presence and the ability to inspire and engage teams.</li><li>A collaborative, one-team mindset and willingness to work across functions and sites.</li><li>Strong business acumen and an understanding of how operational decisions influence cost and business performance.</li><li>A coaching-oriented approach to developing people and future leaders.</li><li>The maturity and breadth to work effectively in a multinational, matrix environment.</li><li>A track record of taking ownership, driving improvement and delivering measurable operational results.</li><li>The ambition and potential to progress into broader site leadership and future GM responsibility.</li></ul>

Responsibilities: <ul><li>The role holder is responsible for identifying, attracting, and closing business development opportunities across Dubai Design District including both new and current business partner opportunities and providing a seamless customer service experience for business partners that encourages maximum revenue and customer retention.</li><li>Contribute to the development of the business development strategy, plans and budgets to promote pre- and post-sales and identify business opportunities to achieve the annual sales objectives.</li><li>Proactively achieve new &amp; expansion targets through pursuing and continuously identifying markets, segments, and companies to achieve sales targets and contribute to the identification of new value-added business opportunities using innovative concepts and considering changes in the market environment.</li><li>Direct lead generation activities, identify and develop potential pre- and post-sale business development opportunities, negotiate major deals with key/anchor target clients, build short-term/long-term business relationship/partnering to meet tangible objectives and targets for growth, to maximize and sustain revenue, profitability and enhance market share.</li></ul> Requirements: <ul><li>Graduate degree in Business Management or equivalent.</li><li>6 - 8 years of Business Management experience where both business development and customer service were integral to the role.</li><li>2 of those years and should be in a managerial role.</li><li>Technical Competencies.</li><li>Business Development.</li><li>Negotiation &amp; Persuasion.</li><li>Customer Relations.</li><li>Financial acumen.</li><li>Business outlook.</li><li>Communication &amp; Networking skills.&nbsp;</li></ul>

Role Description: <ul><li>Senior Executive, Health &amp; Safety provides support and assistance in the monitoring, recording, reporting of HSE issues within DHCM’s residential communities, project site, offices, and other related assets.</li></ul> Responsibilities: <ul><li>The job holder assist, support and coordinate in performing compliance audits, inspections, and reviews, and by constantly improving staff, resident, tenant, contractor, service providers &amp; supplier awareness on HSE risks and management controls.</li><li>Health &amp; Safety Management: Act as a focal point for HSE in allocated work location and responsible to ensure the Implementation of the Health and Safety Management System.</li><li>Enforce policies to establish a culture of health and safety in the delivery of services.</li><li>Ensure that the communities, infrastructure, and auxiliaries meet the highest standards for Health &amp; Safety and fully complies with the statutory requirements of the regulatory authorities Monitor the legal compliance of the allocated location and report any deviation immediately to respective department and to the line manager.</li><li>Attend HSE incidents, accidents and near misses, investigate and corrective actions implemented and keep the records up to date and prepare trend analysis report.</li><li>Take immediate action in case of observing an unsafe act or condition posing an imminent risk and carry out the required communications with all concerned stakeholders.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field.</li><li>Lead Auditor qualifications ISO 45001.</li><li>NEBOSH IGC Level 3 qualification in HSE.</li><li>Minimum 5 years of overall experience in Facilities Management / community.</li><li>Management similar or large projects, community, and large malls in HSE role.</li><li>Good knowledge and experience of using automated applications for HSE management</li></ul>

Responsibilities: Administrative Support: <ul><li>Support Business Development Managers and Away from Home Team on administrative data on sales.</li><li>Support Team in updating Team’s Budgets, D&amp;A, A&amp;P spending, and other optimization.</li><li>Lead in AR/AP collection with all Distributors in monitoring, managing and clearing out claims.</li><li>Liaison with Distributors in any request for samples, products, and leg-work.</li><li>Support in key events and activations in the region.</li><li>Conducts Market Visits – to check deployment and execution.</li></ul> Pricing and Claims Maintenance: <ul><li>Check prices being invoiced to customers match internal pricing files. Upload new prices into the system.</li><li>Complete and submit internal forms for price approvals.</li><li>Data entry of promotional activities by price level and date.</li><li>Customer contact point for damaged goods claims. Ensure internal departments complete investigations and provide updates to the customer.</li><li>Ensure all claims are processed per contractual requirements, run tracking process for all outstanding commercial and operational claims.</li><li>Review all A&amp;P claims/invoices to make sure they match what was approved in dollars spent and the promotional activities were completed.</li><li>Clean, sanitize, and process claims of distributors for KHC payments.</li></ul> Reports Generation: <ul><li>Prepare the demand planning file in preparation for the monthly demand cadence.</li><li>Weekly sales reports and out of stock report.</li><li>Distribution and KPI reports from datasets received from customers in monthly basis.</li><li>Lead in acquiring and creating market relevant data: Price Index, Market Scan, SKU Pricing, etc.</li><li>Markets Relevant – Thailand, Vietnam &amp; Other Market</li></ul> Orders Execution &amp; Accounts: <ul><li>Check orders received match values from the demand planning cycle. Follow up with the customer on variances and missing purchase orders.</li><li>Provide updates on order statuses to the customer. Develop a routine in which the updates are provided to increase customer satisfaction.</li><li>Liaise with other affiliates internationally to receive documents or information necessary to fulfill orders or new product scoping. Ensure all documents are received before orders arrive at port.</li><li>Advise third party re-labelers of incoming orders, their quantity and timing to ensure a smooth stickering process so the products can be released to the trade as efficiently as possible.</li><li>Support the accounts receivables team on overdue invoices from the customer. Find out the reason for late payment and agree with the customer on when payment will be made.</li><li>Work closely with the customer and accounts payable team to ensure all ‘proof of performance’ documents have been provided so can make timely payments.</li></ul> Requirements: <ul><li>Education &amp; Experience: 2 years working at medium to large FMCG company. If not, then must have a bachelor’s degree.</li><li>Required Skills and Competencies: English at professional standard, organised mindset, effective and efficient communication both in-person and on email, Microsoft Excel,</li><li>Personality / Attitude: Takes ownership, self-determination, always looking to improve, friendly and interpersonal skills.</li></ul>

Responsibilities: <ul><li>Maintain confidentiality of sensitive information.</li><li>Demonstrate a positive attitude and a self-directed, goal-oriented, and career-minded approach.</li><li>Manage time effectively and prioritize multiple tasks in a fast-paced environment.</li><li>Demonstrate a strong sense of urgency and accountability for achieving results.</li><li>Maintain a high level of attention to detail and professional phone etiquette.</li><li>Work overtime as requested to support business needs.</li><li>Maintain reliable transportation to and from the job site.</li><li>Meet all pre-employment requirements, including successfully passing a background check.</li><li>Report to work consistently and punctually.</li><li>Travel locally or regionally as needed to support recruiting efforts.</li></ul> Requirements: <ul><li>One to three years previous Recruiting experience preferably in aviation and cargo handling for hourly roles. Independent judgment and decision-making skills required</li><li>Must be able to work some weekends (Friday, Saturday and Sunday), holidays and days off.</li><li>Ability to read, write, fluently speak and understand the English language.</li><li>Apply aerospace industry experience when applicable; industry experience is preferred but not required.</li></ul> Preferred Skills: <ul><li>College degree preferred.</li><li>Familiarity with personal computer software helpful.</li><li>Phone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Employment Law, Results Driven, Professionalism, Organization, Project Management, Judgment.</li><li>Excellent interpersonal skills, written and oral communication skills.&nbsp;</li></ul>

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253 communication protocols Jobs found

Key Account Manager - North

Senior Executive - Facilities Management

Hostess

HR Partner IV - SEA

HR Partner IV - RBA Lead

Senior Operations Manager

Business Development Manager

Senior Executive - HSE

Sales Administrator (Contractual)

Recruiting Specialist

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Skills

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Location

Jobtitle

253 communication protocols Jobs found

Key Account Manager - North

Senior Executive - Facilities Management

Hostess

HR Partner IV - SEA

HR Partner IV - RBA Lead

Senior Operations Manager

Business Development Manager

Senior Executive - HSE

Sales Administrator (Contractual)

Recruiting Specialist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.