Forward Deployed AI Strategist

Account Manager

Associate Director– Business Transformation Food & Agri Industry

Finance Business Partner

Sales Operation Analyst

Country Marketing Manager

Inside Sales Representative

On-Premises Activator (Aperol)

Customer Service Specialist

Role Description: <ul><li>The Strategy team is looking for a hands-on AI-enabled strategy and market intelligence professional to materially accelerate the way we conduct deep research, market intelligence, analytical modeling, and GTM analysis by applying high impact AI workflows and translating them into sharper strategic decisions.</li><li>The individual will partner with business, product, commercial, and tech teams to translate ambiguous questions into actionable insights, while developing and scaling AI-enabled solutions that improve strategic decision-making and drive measurable business impact.&nbsp;</li><li>The individual is expected to work in close partnership with our client IT team, to leverage existing AI &amp; data capabilities on Databricks &amp; AWS (where applicable) while developing solutions.</li></ul> Responsibilities: Strategic problem solving and driving cross-functional execution&nbsp; <ul><li>Translate AI-assisted analyses into practical executive decisions by applying strong business judgment, rigorous validation protocols, and a sharp “so-what” orientation</li><li>Collaborate with and influence senior stakeholders across strategy, sales, technology teams, and P&amp;L owners</li><li>Good first-principles and problem-solving capabilities with the ability to build and test strategic hypotheses Identifying meaningful opportunities to leverage AI and deploying scaled AI solutions at pace</li></ul> Identify, assess, and prioritize high-value AI and automation opportunities by translating business challenges into scalable, practical solutions&nbsp; <ul><li>Design proprietary AI-enabled workflows, agents, and accelerators for recurring strategy activities (competitor monitoring, earnings call tracking, tariff and regulatory intelligence, voice-of-customer mining etc.)</li><li>Build reusable templates, workflows, and modules to drive adoption and embed AI capabilities into strategy processes</li></ul> Executing rapid AI-augmented research and competitive intelligence&nbsp; <ul><li>Lead AI-augmented research using tools like Claude, OpenAI, Perplexity, AlphaSense, CapIQ etc. to deliver source-triangulated competitive and industry insights</li><li>Synthesize structured datasets (S&amp;P Capital IQ, Bloomberg, IDC, Gartner) and unstructured sources (10-Ks, analyst reports, expert interviews) – to generate and validate AI-assisted outputs</li></ul> Support strategy team in day-to-day execution by leveraging AI-led tools <ul><li>Lead AI-enabled market sizing, opportunity mapping, and TAM/SAM/PAM modelling</li><li>Accelerate financial modelling – scenario and sensitivity analyses, valuation, NPV/IRR, segment P&amp;Ls, pricing</li><li>Support M&amp;A pipeline by AI-screening targets and generating investment theses</li></ul> AI enablement, coaching and continuous innovation <ul><li>Coach strategy team members on prompting techniques, research workflows, and AI-fluent execution</li><li>Scale AI adoption across Corporate Strategy through hands-on mentorship of beginner users</li><li>Stay current on agentic stacks, multimodal models, and deep research agents</li></ul> Requirements: Skillset and capabilities AI fluency and hands-on deployment orientation&nbsp; <ul><li>Working knowledge of GenAI patterns – LLM capabilities/limitations, prompt design, etc.</li><li>Proven ability to convert business problems into reusable AI workflows, tools, or accelerators</li><li>Builder mindset with experience prototyping AI solutions using frontier tools &amp; low-code platforms</li></ul> Analytics, modelling, and research excellence <ul><li>Strong modelling skills across TAM/SAM/PAM, scenarios, sensitivities, NPV/IRR, valuation etc.</li><li>Ability to synthesize structured datasets with unstructured sources</li><li>Research discipline – source triangulation and rigorous validation of AI outputs</li></ul> Strategic problem solving, communication, executive presence, and influence&nbsp; <ul><li>Sharp "so-what" orientation to translate AI outputs into practical executive decisions</li><li>Crisp written and verbal communication, with ability to frame board-ready narratives</li><li>Skill in explaining AI workflows and implications to both technical and non-technical audiences</li><li>Stakeholder management across strategy, commercial, data, and technology teams</li></ul> Ownership, and execution <ul><li>Independently own workstreams end-to-end – from framing through deployment</li><li>High bar for quality; never publishes unchecked AI outputs or unvalidated analysis</li></ul> Coaching and capability building&nbsp; <ul><li>Patience and ability to coach colleagues on prompting, research workflows, and source validation</li><li>Track record of building reusable playbooks – templates and training modules that scale adoption</li></ul> Passion, curiosity, and learning agility <ul><li>Deep passion for AI, tech, and industrial innovation, with curiosity to stay current on frontier tools</li><li>Entrepreneurial ownership mindset and drive to build a new AI-enabled strategy capability</li></ul> Qualifications:&nbsp; <ul><li>BE / B-Tech in Computer Science Engineering, Data Science or a related analytical field required; MBA, MS, M-Tech or equivalent advanced degree strongly preferred.</li><li>3–4+ years of experience in AI transformation, analytics, or AI-enabled business building. Prior Forward Deployed Engineer / Solutions Architect / Senior Data Scientist background preferred.</li><li>Experience in a top-tier strategy consulting firm, AI-native consulting team, analytics firm or corporate / product strategy team role strongly preferred.</li><li>Demonstrated experience building or deploying 0–1 AI solutions (not just experimenting), GenAI, analytics, automation, or workflow solutions in a business environment required.</li><li>Proficiency in Excel and PowerPoint required; Python or equivalent scripting capability strongly preferred. Experience with DevOps, CI/CD pipelines, and infra as code (e.g., Jenkins, Docker, Kubernetes) required.</li><li>Proficient in implementing AI platforms like AWS Bedrock, LangGraph, Crew AI, Glean etc.</li><li>Knowledge of enterprise data environments (esp. SAP, Databricks) or cloud platforms (esp. AWS) is a plus. Experience integrating AI systems with enterprise data platforms required.</li><li>Experience with LLM-powered solutions, RAG systems, agentic workflows, AI research tools, or AI-enabled knowledge manage</li></ul>

Role Description: <ul><li>The Account Manager will be responsible for driving sales growth and managing customer relationships for the Industrial &amp; Commercial Transportation (ICT) Business Unit in West India. The role focuses on developing strong relationships with existing and new OEM and Tier-1 customers, identifying new business opportunities, increasing market share and ensuring customer satisfaction.</li><li>The Account Manager will work closely with cross-functional teams to support customers from concept development through production. </li><li>The Account Manager, West India – ICT Business Unit will be responsible for driving business growth and customer engagement in alignment with our client SET Methodology – Strategy, Execution, and Talent.</li></ul> Responsibilities: Strategy <ul><li>Develop and maintain strong long-term relationships with OEM and Tier-1 customers across the region.</li><li>Understand customer roadmaps, market trends and industry developments to identify growth opportunities.</li><li>Create and execute account strategies that support our client business objectives.</li><li>Identify new customers, applications and programs that can drive growth.</li><li>Increase our client market share through product spec-in, product conversion and competitive replacement opportunities.</li><li>Promote our client proposition and strengthen brand presence within customer organizations.</li><li>Monitor competitor activities and provide market intelligence to support business decisions.</li><li>Support value engineering and cost optimization initiatives that create mutual benefit for customers and our client .</li></ul> Execution <ul><li>Achieve assigned sales, revenue and growth targets.</li><li>Develop and maintain a strong opportunity pipeline and ensure timely conversion of opportunities.</li><li>Manage customer opportunities from concept stage through production launch.</li><li>Prepare accurate sales forecasts and support business planning activities.</li><li>Lead commercial discussions including pricing, negotiations and agreement execution.</li><li>Coordinate with Engineering, Product Management, Operations, Supply Chain and Customer Service teams to ensure customer requirement are fulfilled.</li><li>Drive timely collection of receivables and support healthy financial performance.</li><li>Prepare and maintain account plans for key customers.</li><li>Ensure accurate reporting and opportunity management through Salesforce (SFDC).</li><li>Deliver an exceptional customer experience through proactive engagement.</li></ul> Talent <ul><li>Build strong working relationships across regional and global teams.</li><li>Collaborate effectively with cross-functional stakeholders to achieve business objectives.</li><li>Share customer insights and market knowledge with internal teams to support strategic decision making.</li><li>Demonstrate our client values through teamwork, accountability, integrity and customer focus.</li><li>Act as a trusted advisor to customers and an effective representative of our client in the market.</li><li>Continuously develop commercial, technical, and industry knowledge to support long-term business growth.</li></ul> Requirements: EDUCATION/KNOWLEDGE <ul><li>Bachelors Degree (BE/B.Tech) in Mechanical, Electrical, Electronics, Mechatronics or related Engineering discipline.</li><li>MBA is preferred but not mandatory.</li><li>3–5 years of experience in Sales, Business Development, Account Management or Application Engineering.</li><li>Experience in the Automotive, Commercial Vehicle, Off-Highway, Industrial Vehicle or Automotive Components industry is preferred.</li><li>Exposure to OEM and Tier-1 customer management will be an advantage.</li><li>Strong commercial understanding and customer-facing experience.</li><li>Knowledge of automotive product development cycles is desirable.</li><li>Familiarity with CRM tools such as Salesforce is preferred.</li></ul>

Role Description: <ul><li>The Associate Director of Business Transformation (BT) for Food and Agriculture (F&amp;A) Industry will play an important role in building and growing our consulting services within the Food &amp; Agri vertical.</li><li>This role requires strong domain expertise, superior consulting skills, and a proven track record.&nbsp;</li></ul> Responsibilities: Leadership and Strategy <ul><li>Grow and expand the Business Transformation Solutions practice for Food &amp; Agri domain.&nbsp;</li><li>This includes refining and executing a strategy/GTM POV.</li><li>Lead and mentor the junior consultants within the team.</li><li>Foster a culture of innovation, collaboration, and continuous improvement within the business transformation team.</li><li>Identify and assess emerging trends and technologies to drive service offerings and client solutions.</li></ul> Client Engagement and Business Development <ul><li>Develop strong relationships with key stakeholders in the Food &amp; Agri domain.</li><li>Lead business development efforts, including identifying and pursuing new business opportunities, proposal development (along with pre-sales team), and client presentations.</li><li>Collaborate with sales and marketing teams to develop and implement go-to-market strategies for Business Transformation services.</li><li>Ensure a high level of client satisfaction through a strong understanding of the F&amp;A industry and focus on value creation &amp; ROI for clients.</li></ul> Project Management and Delivery <ul><li>Lead the execution, and successful delivery, of business transformation projects, ensuring they are completed on time, within scope, and within budget.</li><li>Take accountability for project governance and best practices to ensure consistent project execution and quality.</li><li>Provide guidance and support to junior members within the BTS team, as well as any other practice members participating in the project, helping them navigate operational challenges and deliver impactful results.</li></ul> Market Insights &amp; Trends:&nbsp; <ul><li>Stay informed about industry trends, competitive landscape, and regulatory changes impacting healthcare and life sciences to inform strategic decision-making.</li><li>Contribute to thought leadership initiatives, positioning the company as a trusted advisor in the industry.</li></ul> Requirements: <ul><li>Around 10 years of experience with minimum 5 years in consulting/technology consulting.</li><li>Proven track record of growing a business transformation/consulting practice.</li><li>Strong Food &amp; Agri domain expertise, with a solid understanding of industry challenges, trends, and regulations.</li><li>Experience with a variety of technology solutions relevant for Food &amp; Agri domain.</li></ul> Skills, Other requirements <ul><li>Superior leadership and team management skills.</li><li>High drive and energy to plan and execute consulting projects for our client.</li><li>Strong business acumen and strategic thinking abilities, with a focus on driving results and achieving business objectives.</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients, stakeholders, and team members.</li><li>Strong problem-solving and analytical skills, with a focus on delivering innovative and practical solutions.</li><li>Proven track record in US and/or Asian markets and Food &amp; Agri clients.</li><li>Role will involve significant travel.</li></ul>

Responsibilities: <ul><li>The Finance Business Partner, Operations will be providing timely, relevant and accurate information and insightful analysis to facilitate decision-making of senior management.</li><li>Developing the capability to drive swift data extraction and visualization bringing visibility and transparency of key business metrics.</li><li>Focused on finding meaningful insights to support continued and sustainable profitable growth of the our client business.</li><li>Drive improvement in the conversion cost and site fixed overhead vs budget and historical periods.</li><li>Also, bringing actionable insights, identity focus areas and run simulations for site management to optimize the cost level, in line with forecasted business activity.</li><li>Need monthly tracking and action monitoring, working collaboratively with site teams across different functions, and create visibility with global manufacturing team on the improvement actions.</li><li>Drive digital transformation journey of finance function and be instrumental in increasing utilization of BI tools, especially Power BI.</li><li>To include developing the dashboards and power query models required to achieve efficiency in data extraction and visualization.</li><li>Understand diverse internal and external data source and its architecture.</li><li>Able to integrate various data source for seamless automation of business analysis resulting in optimization of core financial workflows, enhancing efficiencies.</li><li>Able to perform analysis using large complex dataset, enhance the reports to improve performance tracking against targets and trend identification.</li><li>Effective contribution in annual budgeting and monthly forecasting process, such as developing templates for end-to-end budget planning and forecasting process.</li><li>Build and foster strong cross-functional relationships across business constituencies and stakeholders specially group support functions like Supply Chain, Manufacturing Ops and Procurement. Help the company understand how the pieces fit together to drive performance and strengthen the team’s partnership and influencing skills in pursuit of growth.</li><li>Price, Mix and Volume Analysis for Margin Improvements</li><li>Proactive participation in various business improvement/ad hoc projects.</li><li>Manages the overall Financial Reporting and Analysis activities in the production and delivery of all standard reporting (including template and chart updates), ad hoc reporting, presentation materials; and non-pricing / profitability (costing) analysis for the business, in accordance with defined standards.</li></ul> Requirements: <ul><li>At least 8-10 years’ work experience in Finance with at least 6 years’ experience in FP&amp;A</li><li>Experience working in manufacturing environment is a must</li><li>Strong business acumen.</li><li>Strong financial, technical, and quantitative analytical skills</li><li>In-depth knowledge of accounting principles, practices and regulatory issues and their application to a wide variety of areas</li><li>Ability to take ownership of a task or process, and see it through from inception to completion</li></ul> Preferred Skills <ul><li>Proven track record of developing and implementing value-added financial analysis</li><li>Self-awareness and ability to handle tight deadlines and manage complex business challenges</li><li>Demonstrated experience in analyzing and synthesizing complex financial data into meaningful executive summary statements</li><li>Excellent verbal and written skills, analytical thinker / problem solver, interpersonal skills, attention to details</li><li>Advance Excel skill, MS office and data management, Power BI skill is added advantage</li></ul> Key Relationships with Internal and External Stakeholders <ul><li>Operational Leadership</li><li>Site Finance Controllers</li><li>Group Finance Team</li><li>Site GMs and Operation team</li></ul> Additional Notes <ul><li>Sound financial knowledge with Chartered Accountant background</li></ul>

Responsibilities: <ul><li>Support performance analysis: Assist in conducting in-depth analysis across sales representatives, segments and territories.&nbsp;</li><li>You will help identify trends, pinpoint growth opportunities and diagnose execution gaps to support data-driven improvements.</li><li>Assist with compensation planning: Collaborate with sales operations, leadership and compensation teams.&nbsp;</li><li>You will help gather data and provide analysis for incentive and compensation plans that align with strategic goals and recognize high performance.</li><li>Contribute to quota planning: Support quota planning and development processes.&nbsp;</li><li>You will help with data reviews to ensure transparent and equitable business goals that reflect current market realities.</li><li>Maintain data hygiene: Assist in establishing and following protocols for data accuracy, consistency and security to support trustworthy decision-making across the commercial organization.</li><li>Provide dashboard and reporting support: Contribute to the design, build and maintenance of advanced dashboards and reports.&nbsp;</li><li>You will help ensure sales teams and senior leadership have access to actionable intelligence for business decisions.</li><li>Support market research efforts: Help conduct customer, market and competitor research.&nbsp;</li><li>You will assist in generating timely insights that guide commercial strategies and position company for long-term growth in a competitive market.</li><li>Assist with win/loss analysis: Help analyze deals won and lost to provide strategic insights on pricing.&nbsp;</li><li>You will support identifying drivers of sales outcomes and share recommendations for competitive approaches and sustainable growth.</li><li>Aid in forecast planning: Work with business leaders to support and improve sales forecast planning.&nbsp;</li><li>You will assist in integrating performance metrics, pipeline insights and external market trends to inform resource allocation.</li></ul> Requirements: <ul><li>Relevant educational background in data analytics, sales, revenue operations, marketing, finance, or a related field, including hands-on experience through coursework, projects, or internships.</li><li>Exceptional analytical skills with the ability to solve complex problems using clear and actionable data while translating into actionable business insights</li><li>Excellent communication skills, with the ability to clearly present data insights and recommendations to cross-functional teams and business leaders</li><li>Advanced Microsoft Excel skills, including experience with formulas, pivot tables, data modeling, and large dataset analysis</li><li>Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment</li><li>Deep commitment to ownership, continuous learning and taking proactive steps to improve business outcomes.</li></ul>

Responsibilities: <ul><li>Support the regional APM team with the country and portfolio strategy, in particular through managing shipment, depletion, and inventory targets with a clear understanding of their impact on the P&amp;L.</li><li>Defines, aligns, and ensures flawless execution of the annual channel and customer marketing plan in collaboration with distributor teams, with the ultimate goal of enhancing visibility and deepening consumer, shopper, and bartender engagement at the point of sale;</li><li>Identifies and recommends opportunities for portfolio optimization and expansion, spearheading new launches in line with regional strategic priorities;</li><li>Builds and nurtures strong day-to-day relationships with distributors, mastering key market performance indicators.&nbsp;</li><li>Analyzes business evolution and competitive dynamics, leveraging insights and trends to identify growth levers and shape winning market strategies.</li><li>Oversees the monthly operating rhythm, business planning, and sales forecasting process to ensure timely shipments, accurate financial planning, and operational excellence.</li><li>Embeds the RTC model in full alignment with the regional team, ensuring consistency and strategic coherence.</li><li>Oversees the local budget, managing and tracking BTL activities, CCM investments, and ROI.&nbsp;</li><li>Translates consumer insights, competitor analysis, visibility initiatives, and sales performance into recommendations for actionable strategies, feeding into annual strategic and budget exercises.</li><li>Encourages strong distributor focus and commitment toward the our client portfolio, ensuring top-of-mind presence and advocacy.</li><li>Fosters a culture of accountability, passion, and brand ownership within partner organizations, inspiring teams to deliver excellence and sustainable growth.</li></ul> Requirements: <ul><li>Minimum 8-12 years of relevant sales, marketing and customer marketing experience, within a structured multinational company.</li><li>Relevant local experience in the Spirits, Wine and Beer industry</li><li>Knowledge and experience in the on-premise is a strong plus</li><li>Having managed third parties distributors is a plus</li><li>Experience in premium brands development in a structured multinational context (incl. being exposed to different marketing roles: global / regional / local / trade marketing etc…)</li><li>Economics / Marketing / Business Administration University Degree</li></ul>

Responsibilities: <ul><li>Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email).</li><li>Manage a high-volume, diverse portfolio of regional accounts across DACH, ensuring consistent engagement and follow-up.</li><li>Conduct regular customer check-ins to understand needs and identify growth opportunities.</li><li>Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits.</li><li>Lead pricing discussions and contract negotiations within defined frameworks.</li><li>Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation •	Act as the primary point of contact for assigned accounts, coordinating internally to deliver a seamless customer experience.</li><li>Identify and develop “hidden champions” within customer organizations to expand business potential.</li><li>Monitor HVAC-R market trends, competitor activity, and customer challenges to inform sales strategy.</li><li>Engage with agents and support indirect sales channels where relevant.</li><li>Proactively identify new opportunities within existing accounts and the wider market&nbsp;</li></ul> Requirements: <ul><li>1–3 years’ experience in sales, account management, or technical sales.</li><li>Proven ability to manage a broad portfolio with strong prioritization, time management, and follow-up discipline.</li><li>Experience working towards targets and sales quotas in a high-volume environment, with a results-driven mindset.</li><li>Strong communication skills, particularly in remote/digital customer engagement.</li><li>Customer-centric and solution-oriented approach, with the ability to build lasting relationships.</li><li>Experience using CRM tools and managing sales pipelines.&nbsp;</li><li>Technical curiosity and the ability to quickly understand and communicate product value.</li><li>Fluency in English and German&nbsp;</li></ul> Preferred Skills and Qualifications <ul><li>Experience within HVAC-R or a related technical industry.</li><li>Understanding of mechanical and/or electronic components.</li><li>Exposure to OEM customer environments.</li><li>Additional Eastern European language skills (French is highly desirable for the France-focused role).</li><li>Demonstrated proactive “hunter” mindset, with the ability to identify and pursue new opportunities.</li><li>Adaptability and flexibility in a fast-evolving, international sales environment.</li><li>Build and maintain strong relationships with HVAC-R OEM customers via remote channels (video, phone, email).</li><li>Manage a high-volume, diverse portfolio of regional accounts across DACH, ensuring consistent engagement and follow-up.</li><li>Conduct regular customer check-ins to understand needs and identify growth opportunities.</li><li>Drive upsell and cross-sell initiatives across the full product and solutions portfolio, clearly translating technical value into customer benefits.</li><li>Lead pricing discussions and contract negotiations within defined frameworks.</li><li>Own and maintain a healthy sales pipeline within CRM systems, ensuring accurate forecasting and documentation</li></ul>

Responsibilities: Account Recruitment &amp; Management <ul><li>Outlet recruitment according to the Aperol On-premise channel plan</li><li>CCM “Perfect Store” co-creation &amp; execution within the relevant On-Premise perimeter (from visibility to consumer’s and Trade activation)</li><li>Maximize the pre-during and post On Premise consumer journey.</li><li>Jointly responsible for help guide and identify the right typology of POS/demand space for our brands. Identify the most influential outlets and venues where to build close partnerships and brand building activities.&nbsp;</li><li>Responsible for coordinating with POS suppliers appointed by CCM for implementation and execution of different activities contained in the marketing plans.&nbsp;</li><li>Contribute to the delivery of the On-Premise commercial objectives</li></ul> Brand Training &amp; Advocacy <ul><li>Deliver training sessions for Trade and Consumers at new and existing venues.</li><li>Act as the face of the brand, representing Brand values and lifestyle across all customer touchpoints.</li><li>Host On-premise Aperol activations and events to increase brand awareness and consumer engagement.</li></ul> Monitoring, Reporting &amp; Insight <ul><li>Monitor and report on compliance with agreed promotional programs and pricing guidelines.</li><li>Track spending and ROI.</li><li>Systematic venues auditing to confirm visibility, product availability, brand standards, opportunities &amp; challenges.</li><li>Submit weekly, monthly, and quarterly reports according to KPIs provided.</li><li>Provide market insights and recommendations to the broader Team.</li><li>Work closely with distributors, agencies, and the wider company APMs Team to maximize brand impact.&nbsp;</li></ul> Requirements: <ul><li>Commercial Skills: Proven sales or CCM experience in beverages industry and/or hospitality.</li><li>Travel Availability: Willing to travel frequently within the country.</li><li>Independence and Priority Management: Ability to work independently and manage priorities across market.</li><li>Passion for the Industry: Enthusiasm for the spirits industry and advocacy.&nbsp;</li><li>Relationship-Building Skills: Strong skills in building and influencing relationships.&nbsp;</li><li>Communication Skills: Excellent communication and presentation abilities in English.&nbsp;</li><li>Motivation and Drive: Self-motivated, target-driven, and able to thrive in a fast-paced environment.&nbsp;</li><li>Team Player: Strong team player adaptable to diverse cultures.&nbsp;</li></ul>

Responsibilities: Account Recruitment &amp; Management <ul><li>Outlet recruitment according to the Aperol On-premise channel plan</li><li>CCM “Perfect Store” co-creation &amp; execution within the relevant On-Premise perimeter (from visibility to consumer’s and Trade activation)</li><li>Maximize the pre-during and post On Premise consumer journey.</li><li>Jointly responsible for help guide and identify the right typology of POS/demand space for our brands. Identify the most influential outlets and venues where to build close partnerships and brand building activities.&nbsp;</li><li>Responsible for coordinating with POS suppliers appointed by CCM for implementation and execution of different activities contained in the marketing plans.&nbsp;</li><li>Contribute to the delivery of the On-Premise commercial objectives</li></ul> Brand Training &amp; Advocacy <ul><li>Deliver training sessions for Trade and Consumers at new and existing venues.</li><li>Act as the face of the brand, representing Brand values and lifestyle across all customer touchpoints.</li><li>Host On-premise Aperol activations and events to increase brand awareness and consumer engagement.</li></ul> Monitoring, Reporting &amp; Insight <ul><li>Monitor and report on compliance with agreed promotional programs and pricing guidelines.</li><li>Track spending and ROI.</li><li>Systematic venues auditing to confirm visibility, product availability, brand standards, opportunities &amp; challenges.</li><li>Submit weekly, monthly, and quarterly reports according to KPIs provided.</li><li>Provide market insights and recommendations to the broader Team.</li><li>Work closely with distributors, agencies, and the wider Campari APMs Team to maximize brand impact.&nbsp;</li></ul> Requirements: <ul><li>Commercial Skills: Proven sales or CCM experience in beverages industry and/or hospitality.</li><li>Travel Availability: Willing to travel frequently within the country.</li><li>Independence and Priority Management: Ability to work independently and manage priorities across market.</li><li>Passion for the Industry: Enthusiasm for the spirits industry and advocacy.&nbsp;</li><li>Relationship-Building Skills: Strong skills in building and influencing relationships.&nbsp;</li><li>Communication Skills: Excellent communication and presentation abilities in English.&nbsp;</li><li>Motivation and Drive: Self-motivated, target-driven, and able to thrive in a fast-paced environment.&nbsp;</li><li>Team Player: Strong team player adaptable to diverse cultures.&nbsp;</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent</li><li>2–3+ years in customer service / order management (manufacturing preferred)</li><li>Strong communication and stakeholder management skills</li><li>Experience handling customer complaints and resolution</li><li>Ability to work under pressure in a fast-paced environment</li><li>Proactive mindset with strong ownership and accountability</li><li>SAP knowledge preferred</li><li>Mandarin communication capability is a plus</li></ul>

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73 competitive pricing Jobs found

Forward Deployed AI Strategist

Account Manager

Associate Director– Business Transformation Food & Agri Industry

Finance Business Partner

Sales Operation Analyst

Country Marketing Manager

Inside Sales Representative

On-Premises Activator (Aperol)

On-Premises Activator (Aperol)

Customer Service Specialist

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Skills

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73 competitive pricing Jobs found

Forward Deployed AI Strategist

Account Manager

Associate Director– Business Transformation Food & Agri Industry

Finance Business Partner

Sales Operation Analyst

Country Marketing Manager

Inside Sales Representative

On-Premises Activator (Aperol)

On-Premises Activator (Aperol)

Customer Service Specialist

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WhiteCrow is on a mission to connect companies with the best talent across the globe.