Senior Manager - Customer Experience

Sales Manager, Asia

Senior HR Business Partner

Production Supervisor

Senior Process Engineer, Dry Etch

Financial Analyst - FP&A

Principal Component Validation Engineer (HBM)

Senior Field Application Engineer (Sr. FAE)

Global Supply Chain Manager

SAP TRM Consultant

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: New Business Development: <ul><li>Drive and secure new business in assigned territory/portfolio/segment</li><li>Be the developer of strong customer accounts, focusing on value proposition and sustainable relationships.</li><li>Identify good market opportunities and collaborate with innovation team in ensuring the right solution for our customers and target market</li><li>Be proactive in understanding the competitive environment, implement ways to protect and grow our business.</li></ul> Key Account Management: <ul><li>Be the focal point of contact to our key clients portfolio, ensuring their business and needs are managed professionally.</li><li>Work cross-functionally across Supply Chain Operations, Procurement, Finance, Operations, Customer Service teams to develop and execute on the client strategies in a collaborative way that maximizes the outcomes.</li><li>Deliver key account growth through continuous value-add solution selling and delighting customers via solid KAM management and keeping their service level targets.</li><li>Research and plan opportunities through promotion of right product portfolio, with the aim of continually advancing sales and improve operating profit.</li><li>Create and maintain Tobacco client strategy and price lists under guidance of the line manager</li><li>Involve him/herself fully in the category planning / customer planning process, and deliver actions agreed.</li><li>Ensure all company sales processes and tools are used effectively in the region.</li></ul> Other Commercial Responsibilities: <ul><li>Develop and implement best practices for regional account planning, budgeting, forecasting and pipeline management.</li><li>Engage in and encourage cooperation across all company functional teams</li><li>Prepare reports for meetings, presentations, forecasting, budgeting, sales analysis and strategic planning activities.</li><li>Stay up-to-date on the latest industry trends and supply chain developments, proactively engage and educate our customers and building an engaging relationship with the market.</li></ul> Requirements: <ul><li>At least 10 years’ experience in Sales/Commercial/Business Development roles</li><li>Experience in the tobacco or consumer goods industry is an advantage.</li><li>Aggressive and tenacious in solution selling within a B2B technical sales environment.</li><li>Possess proven experience with sales &amp; business development through sharp hunting capabilities.</li><li>Track record with regional market development &amp; new product implementation will be plus.</li><li>Experience in account management and team working within a B2B technical sales environment.</li><li>Familiarity with sales performance tools &amp; salesforce CRM tools would be relevant</li><li>Conversant with all Microsoft Office applications, Tableau and Power BI would be an added advantage</li><li>Ability to thrive in a fast-paced, dynamic environment and adapt to evolving market trends and customer needs.</li><li>Excellent communication and interpersonal abilities to collaborate effectively with internal teams and external customers.</li><li>Must be proficient in English and Chinese.</li><li>International travel is required including Southeast Asia countries such as Vietnam, Laos, Myanmar, Cambodia &amp; Thailand</li></ul>

Responsibilities: Strategic HR Execution:&nbsp; <ul><li>Implement HR strategies and programs aligned with global direction, translating business needs into actionable HR plans with measurable outcomes that support organizational objectives.</li><li>Organizational Design &amp; Workforce Planning: Support leaders in executing organizational structure changes, workforce planning and resource optimization using data and analytics to ensure the right talent capabilities meet current and future business needs.</li></ul> Global Talent Development:&nbsp; <ul><li>Operationalize talent programs including succession planning, leadership development and skills readiness initiatives to build leadership bench strength and functional capabilities across the global employee population.</li></ul> Culture &amp; Engagement Leadership:&nbsp; <ul><li>Execute initiatives that promote a culture of inclusion, accountability and performance while supporting change management and employee engagement efforts that resonate across diverse cultural contexts.</li></ul> Cultural Intelligence Application:&nbsp; <ul><li>Demonstrate cultural connectedness by understanding and effectively navigating diverse cultural norms, communication styles and work practices across the global employee population, adapting leadership approaches to foster inclusive collaboration and mutual respect.</li></ul> Strategic Leadership Coaching:&nbsp; <ul><li>Provide practical coaching to senior leaders to enhance team effectiveness, employee retention and leadership capability while building relationships of trust as a credible advisor.</li></ul> HR Program Integration:&nbsp; <ul><li>Collaborate with HR Centers of Excellence and Global People Services to ensure consistent and effective delivery of HR programs across regions, connecting stakeholder needs with centralized resources.</li><li>Employee Relations &amp; Global Compliance: Guide interpretation and application of HR policies, manage complex employee relations issues, and ensure compliance with U.S. and international labor laws across multiple jurisdictions.</li></ul> Inclusion &amp; Diversity Execution:&nbsp; <ul><li>Support implementation of global inclusion and diversity initiatives by fostering inclusive practices, promoting diverse talent pipelines, and ensuring equitable access to development opportunities across culturally diverse teams.</li></ul> Onboarding &amp; Cultural Integration:&nbsp; <ul><li>Lead onboarding and cultural integration for new hires and leaders across diverse backgrounds, ensuring alignment with The Way while respecting cultural differences.</li></ul> Special Projects &amp; Transformation:&nbsp; <ul><li>Contribute to strategic HR initiatives such as mergers and acquisitions integration, continuous improvement programs, and operational transformation efforts.</li></ul> Requirements: <ul><li>Bachelors degree</li><li>8+ years of progressive HR experience, with 5+ years in a senior HRBP or HR leadership role supporting business units</li><li>3+ years of demonstrated experience supporting global business units, multinational teams, or diverse employee populations across multiple countries and cultural contexts</li></ul>

Responsibilities: <ul><li>Plan and analyze the WIP, resources and activities in ensuring line continuity.</li><li>Effective line management and lot movement to meet OTD.</li><li>Coordinate with planner in production schedule to maximize the line utilization.</li><li>Implement effective work methodologies to ensure consistently high-quality output and productivity.</li><li>Together with engineering team, effective execution of assigned WI, SOP and target.</li><li>Drive together with Engineers in minimizing scraps and mishandling in the line.</li><li>Establish cross-training plans and proper certifications and re-certifications for respective team.</li><li>Responsible for managing the shift manpower and achieving the turnover target.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum a Diploma/Degree in Electronic or Electrical Engineering or equivalent.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Strong organizational, leadership and interpersonal skills.</li><li>Able to multi-task, set priorities and meet deadlines.</li><li>Experienced with computer systems and proficient with software applications such as MS Power Point, Excel and Word.</li><li>Ability to perform 12 hours shift</li></ul>

Responsibilities: <ul><li>Process owner of dry etch/plasma ashing equipment</li><li>Drive cost reduction, weed out unwarranted expenses/wastages, find alternative sources and improve processes with innovative solutions to raise efficiency.</li><li>Drive quality investigations and continuous improvement programs to resolve chronic process and quality issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce on line controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in processes and problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Take accountability of work and possesses strong sense of responsibility and team work.</li></ul> Requirements: <ul><li>Minimum Bachelor’s degree in Physics / Chemistry / Material Science/ Electronic or Electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Possess strong technical competencies in his field of study.</li><li>Good knowledge of statistical and quality tools.</li><li>Able to work under pressure and with strong commitment at work.</li><li>Experience with software applications such as MS Power Point, Excel and Word.</li></ul>

Responsibilities: <ul><li>Ensure period end reporting correctly reflects BU results and HFM reporting&nbsp;</li><li>Prepare the monthly results to SSEA team for consolidated financial statements</li><li>Review of business activities, calculation, set up and posting of accounting journals in accordance with journal policy and support for management accounting in the same.</li><li>Prepare and review of Balance Sheet accounts reconciliations.</li><li>Prepare financial reports, flux analysis and other general accounting duties as required.</li><li>Prepare financial statement as per Indian accounting standards and ensure timely completion of Statutory audit without adverse remarks.</li><li>Support SSEA team with queries relating to India business.</li><li>Participate in meetings to identify and implement process improvements.</li><li>Ensuring compliance with internal controls</li><li>Keeping track of the transactions and monitoring accounts to ensure that ageing is up to date.</li><li>Analyzing vendor aging reports to pay all invoices in a timely manner and works to build sustainable processes between Accounts Payable, the supplier and internal customers.</li><li>Resolving vendor inquiries in a professional manner in a high-demanding environment.</li><li>Working with supply chain team to co-ordinate the sales details and process sales invoice in system. Also, perform revenue recognition activities to ensure the control in place.</li></ul> Requirements: <ul><li>CA or relevant degrees in Accounting or Finance.</li><li>5-8 years of relevant work experience</li><li>Excellent communication skills (written and verbal); fluent in English</li><li>Detail-oriented with a high sense of urgency and exceptional organizational skills</li><li>Excellent interpersonal and conflict management skills with the ability to operate with a global team, customer service, and leadership mentality</li><li>Ability to effectively lead, manage, and prioritize multiple projects, while operating in a fast-paced, complex global organization with shifting schedules and priorities</li><li>Solid working experience and knowledge of SAP, BI tools and office software</li></ul>

Responsibilities: <ul><li>Coordinate with internal and external teams to prepare silicon validation activities.</li><li>Partner with manufacturing teams to ensure required resources are available.</li><li>Identify, evaluate, and validate HBM Component Validation equipment and testing flows.</li><li>Ensure silicon performance meets product expectations.</li><li>Debug failures, identify root causes, and implement design or process fixes.</li><li>Collaborate with Design Validation (DV), Quality Assurance (QA), and Global Quality (GQ) teams on customer returns and reliability improvements.</li><li>Partner with Engineering, Manufacturing, and Marketing organizations.</li><li>Develop, troubleshoot, and validate HBM component validation test programs.</li><li>Review datasheets and provide feedback to Application Engineers.</li><li>Prioritize activities across multiple cross-functional teams.</li><li>Provide technical leadership, mentoring, and On-the-Job Training (OJT) for engineers.</li><li>Support technical presentations, seminars, and product-specific expertise.</li></ul> Requirements: <ul><li>Bachelors or Masters Degree with a minimum of 10 years of experience, preferably within the memory semiconductor industry.</li><li>Strong programming experience with Linux, Python, C/C++, Verilog, UVM, and version control systems (Git, SVN).</li><li>Excellent analytical, debugging, and problem-solving skills.</li><li>Strong communication, presentation, and data analytics capabilities.</li><li>Basic understanding of HBM and/or DRAM operation and computer networking.</li><li>Self-motivated with the ability to work effectively in collaborative team environments.</li></ul>

Role Description: <ul><li>As a Senior Field Applications Engineer (FAE) at our client, you will be the technical face of ICT new technology connector solutions.</li><li>You will partner closely with account managers, product managers and end customers to drive new business through engineering and design-in support.</li><li>This role bridges our client products and customer designs, guiding requirements discovery, product selection, specification, and validation.</li><li>Core focus areas: e-mobility, high-speed data connectivity, low voltage and electromechanical solutions.</li><li>You will capture Voice of Customer insights to influence roadmaps and identify application opportunities.</li></ul> Responsibilities: <ul><li>Partner with account managers to support customers with engineering and design-in guidance.</li><li>Translate application requirements into connector and interconnect solutions.</li><li>Lead technical discussions in customer engagements.</li><li>Support specification and validation activities.</li><li>Capture Voice of Customer, market trends, and competitive benchmarks.</li><li>Support events like customer Techdays and trade shows.</li><li>Manage multiple stakeholders and collaborate cross-functionally with sales, product management, and engineering.</li></ul> Requirements: Experience Required: <ul><li>5+ years of experience in applications engineering, FAE, or technical sales.</li><li>Engineering degree preferred (Mechanical, Electrical, or similar STEM discipline).</li><li>Experience with connectors/interconnect systems preferred.</li><li>Strong customer-facing communication and influencing skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul> Additional Qualifications <ul><li>Strong technical knowledge of connectors and cable assemblies.</li><li>Experience translating customer requirements into product specifications.</li><li>Exposure to e-mobility, high-speed data, and electromechanical systems.</li><li>Experience with Voice of Customer and competitive benchmarking.</li><li>Strong organizational and stakeholder management skills.</li><li>Willingness to travel.</li></ul>

Responsibilities: <ul><li>Drive Ent to end Supply Chain role for assigned product portfolio across globe with manufacturing plants, subcontractors and suppliers.</li><li>Ensure the availability of Finish Goods and raw materials in the supply chain, as scheduled, and the maintenance of inventory at the established levels. </li><li>They coordinate and integrate the flow of materials and information among suppliers, manufacturers, distributors and customers, identifying opportunities for improving efficiency, effectiveness and capabilities of the supply chain. </li><li>Resources are focused on continuous improvement of the supply and service level as well as the stock healthiness, benchmarks to monitor actual performance against goals and definition of Root causes to drive improvement.</li><li>Actively participate in the Sales and Operations Planning (S&amp;OP) process providing the supply status, reviewing the demand outlook, and helping to create the S&amp;OP recommendations that is reviewed and approved by the Business, then drive execution of supply plan.</li><li>Help secure end to end alignment of the Signals – Guarantee effective communication upstreams of the Supply Plan / Built plan to follow from the factories and assess / identify constraints Mid Long run.</li><li>Propose and design Scenarios planning to help decisions making</li><li>Managing phase In / Phase Out process execution from a planning perspective on dedicated part of the portfolio</li><li>Manage End to end inventory performance and the identification of revenue risks and opportunities, supporting the decision-making process for potential trade-offs, including allocation of capacity.</li><li>Being a focal point to the Business/Category and market communication on status of supply, assurance of supplies, escalations, and allocation management working closely with Business Customer Care teams, Business Demand Planning Teams as well as the DC logistics teams.</li><li>Driving continuous improvement for owned key performance indicators such as Complete and On Time, Inventory, revenue realization, Order to Cash Lead time, Forecasting Accuracy Lead continuous improvement of trade compliance, Lead and coordinate cross-functional supply chain transformation projects from assessment through execution and stabilization.</li><li>Identify operational gaps, process inefficiencies, organizational constraints, and systemic risks across logistics and supply chain operations.</li><li>Drive structured problem-solving initiatives focused on service improvement, inventory optimization, logistics efficiency, and operational execution.</li><li>Establish Supply Chain governance standards, project tracking mechanisms, escalation processes, and executive reporting cadence.</li><li>Monitor KPIs and operational performance indicators to identify trends, gaps, and improvement opportunities.</li><li>Lead workshops, Kaizen events, operational reviews, and transformation discussions with cross-functional stakeholders.</li><li>Ensure accountability and follow-through on action items, project deliverables, and implementation milestones.</li><li>Drive change management initiatives to support adoption of new processes, organizational structures, and operational standards.</li><li>Provide executive-level visibility through structured reporting, performance summaries, and leadership presentations.</li><li>Promote standardization, scalability, and continuous improvement across regional and global supply chain operations.</li></ul> General <ul><li>Data Analysis: Conduct thorough data analysis to identify trends, patterns, and opportunities for improvement.</li><li>Stakeholder Collaboration: Work closely with cross-functional teams, including procurement, operations, and finance, to achieve project goals.</li><li>Reporting and Documentation: Prepare regular reports and documentation to track progress and communicate results to senior management.</li><li>Ensure process adherence and follow - up with ground team to provide an unparalleled delivery experience to customers/ cross functional teams</li></ul> Requirements: <ul><li>Bachelor or master’s degree in Supply Chain, Logistics, Business Administration or related field from a Tier-1 college.</li></ul> Professional Experience&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Strong knowledge of US Export Control &amp; CN IM/EX laws and regulations.</li><li>10+ years in supply chain/material planning within manufacturing or OEM</li><li>Minimum 3+ years in a leader role</li><li>Strong skills in planning, forecasting, inventory control, and data analysis</li><li>Proven leadership, stakeholder management, and problem-solving abilities</li><li>Experience working in a fast-paced, global environment</li><li>Good English communication (verbal and written).</li><li>High level understanding of supply chain concepts- Network, Transportation, Warehousing &amp; Inventory etc.</li><li>Prior working knowledge in Analytics using Analytic tools is a Must</li><li>Must have- Excellent MS PowerPoint and Excel skills</li><li>Preferable- Power Bi, Tableau, SAP, SQL</li><li>APICS, Lean certification, IBF or equivalent certification is a plus</li></ul> Special Qualifications, Knowledge &amp; Skills <ul><li>Ability to perform multiple tasks, adjust quickly in short time frame with limited direct supervision.</li><li>Ability to create rapport with others and build a team environment</li><li>Ability to work flexible hours if necessary</li><li>Can apply first principles thinking to solve problems, Self-motivated and bias for action/ ownership</li><li>Strong written and verbal communication , organizational , motivational and time management skills</li><li>Excellent Facilitation skills</li><li>Want to work with some really smart people , and still raise the bar for all of us</li></ul>

Role Description: <ul><li>We are looking for an experienced SAP Treasury and Risk Management (TRM) Consultant with strong functional expertise in Forex, Derivatives, and Treasury Operations.</li><li>The ideal candidate will have end-to-end implementation and support experience across Front, Middle, and Back Office treasury processes and should be well-versed in managing trade finance, borrowings, deposits, and exposure management within SAP</li></ul> Responsibilities: <ul><li>Lead and support SAP TRM module implementations, enhancements, and integrations with other SAP and non-SAP systems.</li><li>Manage treasury operations, including Forex, Derivatives, Borrowings, and Deposits.</li><li>Configure and support Front, Middle, and Back Office processes within Treasury.</li><li>Handle Exposure Management and ensure effective risk monitoring and reporting.</li><li>Collaborate with business stakeholders to analyze requirements and translate them into functional specifications.</li><li>Support Trade Finance and related treasury workflows ensuring compliance and efficiency.</li><li>Work closely with the finance, risk, and accounting teams to ensure alignment of treasury processes.</li><li>Participate in testing, documentation, and user training for implemented solutions.</li></ul> Requirements: Required Skills and Experience <ul><li>6–14 years of overall experience with at least 5+ years in SAP Treasury and Risk Management (TRM).</li><li>Strong knowledge in Forex, Derivatives, Borrowings, Deposits, and Exposure Management.</li><li>Hands-on experience in Front, Middle, and Back Office operations.</li><li>Experience in Trade Finance and Treasury process automation.</li><li>Strong understanding of integration with FI, CO, and other financial modules.</li><li>Excellent communication, analytical, and stakeholder management skills.</li><li>Ability to work in a hybrid work model across Chennai or Bangalore.</li></ul> Preferred Qualifications <ul><li>SAP Certification in Treasury and Risk Management (TRM) preferred.</li><li>Experience working with large-scale clients in manufacturing or pharma domains is an added advantage.</li></ul>

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59 consumer events Jobs found

Senior Manager - Customer Experience

Sales Manager, Asia

Senior HR Business Partner

Production Supervisor

Senior Process Engineer, Dry Etch

Financial Analyst - FP&A

Principal Component Validation Engineer (HBM)

Senior Field Application Engineer (Sr. FAE)

Global Supply Chain Manager

SAP TRM Consultant

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59 consumer events Jobs found

Senior Manager - Customer Experience

Sales Manager, Asia

Senior HR Business Partner

Production Supervisor

Senior Process Engineer, Dry Etch

Financial Analyst - FP&A

Principal Component Validation Engineer (HBM)

Senior Field Application Engineer (Sr. FAE)

Global Supply Chain Manager

SAP TRM Consultant

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.