GBS – Partner Management

Cyber Governance, Risk & Compliance (GRC) Consultant

Internal Systems Lead

Digital Delivery and Innovation Lead

AI Lead

Product Specialist

Digital Planning & Governance Manager

Data Engineer (Informatica)

Field Sales Executive

DevOps Engineer

Purpose of the Role: <ul><li>Effective Operational Governance &amp; optimization of the service delivery/quality across GBS towers (RTR, PTP, OTC, HTR) – provided by a mix of inhouse / outsourced workforce – across the AMEA region.&nbsp;</li></ul> Responsibilities: <ul><li>As an instrumental part of the Regional GBS support to the BUs in the region, this position will</li><li>Act as intermediary between GBS Delivery teams &amp; BUs to oversee operational governance and feedback loops&nbsp;</li><li>Identify and lead CI / productivity opportunities in RTR, PTP and OTC processes conducted out of GBS, with inputs gathered from the GBS operations team and/ or onshore Finance teams in Business Units (BUs)</li><li>Leverage best practice and globalized standards from across GBS teams for the AMEA GBS Delivery teams&nbsp;</li><li>Lead GBS related strategic Change Management/ communications BUs</li><li>As the onshore focal for GBS operations/ service delivery quality, this position will support the RDP as:</li><li>Custodian of the regional GBS reporting and deliverables calendar/ cadence</li><li>Work with the GBS teams and BUs to ensure major operations escalations / month-end issues are resolved timely</li><li>Oversight of GBS performance metrics (regional metrics and global 3*3 metrics)</li><li>Regional SOX Focal point across RTR, PTP and OTC processes conducted out from GBS. This includes the scrub / review of the GBS controls documentation, as well as coordinating completion of testing.</li><li>Governance of contract with the BPO Service Provider. This includes Roles &amp; Responsibilities/ Service Level Agreement (SLAs)/ Volume &amp; Resource Capacity/ Change Orders / Monthly Invoicing / IT access requests</li></ul> Interfaces: Stakeholders that this position will need to work closely with include:&nbsp; <ul><li>Onshore Financial Controlling and Procurement teams at the BU, Regional and Global levels</li><li>IT teams at the Regional and Global levels</li><li>Global RTR, STP/PTP and OTC Process Leads</li><li>All GBS Delivery teams supporting AMEA – captive and outsourced</li><li>Global and Regional Internal Controls team</li><li>External statutory auditors and internal auditors</li></ul> Requirements: <ul><li>Bachelor’s degree and 10-15 years of experience in shared services domains, with min of 2 years of experience interacting/ overseeing / performing with outsourced operations teams</li><li>Working operational knowledge of one or more GBS functional domains (RTR, PTP, OTC in particular)&nbsp;</li><li>Proven hands-on experience on implementation of CI / productivity initiatives&nbsp;</li><li>Active experience of working across globally matrixed organizational constructs</li><li>Strong interpersonal and communications skills (both written and verbal) across levels of the organization</li><li>Good project management skills and ability to influence change. Experience presenting results to an executive team</li><li>Strong analytical and problem-solving skills – effectively evaluates information/data to make decisions; able to pin-point and resolve problems at the source; anticipates obstacles and develops plans to resolve</li><li>Motivated Self-starter; able to deal with ambiguities and requires minimal direction to accomplish goals and problem-solve</li><li>Ability to lead and operate across multiple time zones and geographies</li></ul>

Responsibilities: <ul><li>Guide the end users on Governance, Risk and Compliance aspects of Security Management.</li><li>Work with various team in Temasek in fulfilling security requirements to establish compliance and document risks</li><li>Participate in Project activities and guide Project teams to remediate new and outstanding issues; track security-related issues.</li><li>Support Auditors and Audits in providing relevant details necessary to show Compliance statuses</li><li>Participate in overall security governance programs and provide quality of service to ensure system has attained highest security standards</li><li>Knowledge on CIS security standards and guidelines in guiding the team for establishing compliance.</li><li>Participate in design activities and provide various solutions to ensure security is not compromised at various phases of the program lifecycle</li><li>Recommend and provide templates where possible for end users to assist in minimizing the security risks</li><li>Have good knowledge and understanding of the attack vectors, provide solutions during design phase to the programs on minimizing them with appropriate security controls necessary.</li><li>Train other staff and external clients as necessary</li><li>Hands on experience in GRC implementation.</li><li>Directly responsible for procedures and controls to assure compliance with applicable regulatory and legal requirements as well as good business practices.</li><li>Establish and oversee formal risk analysis and self-assessments program for various Information Services systems and processes.</li><li>Help ensure compliance with Banking Regularity compliance (BFSI), HIPAA, PCI and the NC Identity Theft law.&nbsp;</li><li>Establish and oversee a formal vulnerability and testing program.</li><li>Management to remediate new and outstanding issues; track security-related issues</li><li>Maintain expertise on security trends through training, research and development in order to mitigate potential security exposures.</li><li>Manage, coach, lead and develop a small/mid staff of GRC personnel</li></ul> Requirements: <ul><li>Candidate should have bachelor’s degree in computer engineering.</li><li>5-8+ years of relevant experience in Cyber Security.</li><li>Good communication skills.</li></ul>

Responsibilities: Developer Experience: <ul><li>Lead initiatives to improve the overall developer experience, including tools, workflows, and working environment.</li><li>Implement best practices for software development processes, ensuring efficiency and high-quality outputs.</li><li>Collect and analyze feedback from developers to continuously refine their work environment and tools.</li></ul> Internal Systems Optimization: <ul><li>Oversee the design, implementation, and management of internal systems that support development, including CI/CD pipelines, version control systems, and collaboration tools. Ensure internal systems are reliable, scalable, and meet the evolving needs of the development teams.</li><li>Work with IT and operations teams to integrate and maintain internal systems with existing infrastructure.</li><li>Evaluate and optimize current productivity tools and technologies used by the IT team, including collaboration platforms, project management tools, and communication systems. Lead the implementation and integration of new productivity tools and technologies to streamline workflows and improve efficiency.</li><li>Develop and enforce best practices for tool usage, documentation, and project management.</li></ul> Change Management and Training: <ul><li>Drive change management initiatives to ensure smooth adoption of new tools, processes, and methodologies.</li><li>Create and deliver training programs and resources to educate the IT team on productivity tools and best practices.</li><li>Gather feedback from IT team members and address any challenges related to new tools or processes.</li></ul> Collaboration and Communication Improvement: <ul><li>Enhance collaboration and communication within the IT team and across departments by implementing effective strategies and tools.</li><li>Facilitate regular meetings, workshops, and forums to encourage knowledge sharing and collaboration.</li></ul> Performance Monitoring and Reporting: <ul><li>Monitor productivity metrics and provide regular reports to senior management on the effectiveness of productivity initiatives.</li><li>Analyze productivity data to identify trends, issues, and opportunities for further improvement.</li></ul> Innovation and Continuous Improvement: <ul><li>Stay informed &amp; updated about industry trends and advancements in developer tools, internal systems, and COTS solutions, applying this knowledge to drive continuous improvement.</li><li>Foster a culture of continuous improvement within the IT team, encouraging innovative approaches to problem-solving and process optimization.</li></ul> Strategic Leadership: <ul><li>Develop and execute a strategy for improving developer experience, internal systems, and COTS implementations, aligned with the company’s technology and business objectives. Develop and implement strategies to enhance workplace productivity for the IT team, focusing on tools, processes, and best practices.</li><li>Identify key productivity metrics and develop initiatives to improve these metrics in alignment with the bank’s objectives.</li><li>Act as a liaison between IT teams and other departments to ensure alignment and address challenges related to developer productivity and internal systems.</li><li>Assess and recommend productivity tools and technologies that align with the companys goals and improve operational efficiency.</li><li>Create and maintain documentation and training materials to support the effective use of internal systems, tools, and COTS solutions.</li></ul> Team Leadership and Collaboration: <ul><li>Lead and mentor a team of professionals focused on developer experience, internal systems, and COTS solutions.</li><li>Foster a collaborative environment within the team and with other departments, promoting knowledge sharing and best practices.</li><li>Manage relationships with external vendors and service providers related to development tools, internal systems, and COTS solutions.</li></ul> Personal Attributes: <ul><li>Strategic thinker with a passion for enhancing developer productivity, internal systems efficiency, and effective COTS implementation.</li><li>Proactive and results-driven, with a focus on delivering impactful solutions.</li><li>Ability to navigate complex environments and manage multiple priorities effectively.</li></ul> Requirements: <ul><li>Education Qualification: Graduation: Bachelor of Engineering (BE) or Bachelor of Technology (B Tech) Post-graduation: Master’s degree in engineering Experience: 15+ years of relevant experience</li></ul>

Responsibilities: <ul><li>Lead the development and execution of digital strategies that enhance business processes, improve customer experience, and drive growth</li><li>Oversee the delivery of digital projects, ensuring they are completed on time, within budget, and meet quality standards.</li><li>Foster a culture of innovation within the organization by identifying emerging technologies, trends, and best practices that can be leveraged to create new business opportunities.</li><li>Collaborate with key stakeholders, including senior leadership, IT, marketing, and operations teams, to ensure alignment and support for digital initiatives.</li><li>Manage and mentor a team of digital professionals, ensuring they have the skills and resources needed to succeed in their roles.</li><li>Identify and mitigate risks associated with digital projects, ensuring compliance with regulatory requirements and industry standards.</li><li>Monitor and report on the performance of digital initiatives, using data and analytics to drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, or a related field.</li><li>Proven experience in digital transformation, project management, and innovation leadership.</li><li>Strong understanding of digital technologies, including cloud computing, AI, IoT, and data analytics.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to lead cross-functional teams and manage multiple projects simultaneously.</li></ul>

Responsibilities: AI Solution Development:&nbsp; <ul><li>Ability to translate business problems to AI problem statement, Ability to evaluate the need of AI &amp; optimal use of AI. Design and develop Gen AI applications and AI algorithms to address complex challenges across various domains.</li></ul> Data Analysis and Interpretation:&nbsp; <ul><li>Analyze large datasets to derive actionable insights and make data-driven decisions.</li></ul> Model Training and Optimization:&nbsp; <ul><li>Finetune LLM Models with custom data, continuously improve model performance through rigorous training and optimization processes.</li></ul> Collaborative Problem-Solving:&nbsp; <ul><li>Work closely with cross-functional teams to solve pressing challenges and enhance product capabilities.</li></ul> Strategic AI Implementation:&nbsp; <ul><li>Architect and scale AI solutions across the organization, ensuring alignment with business objectives.</li></ul> Leadership and Team Development:&nbsp; <ul><li>Mentor and lead a team of AI professionals, fostering a culture of innovation and continuous learning.</li></ul> Requirements: Educational Background:&nbsp; <ul><li>Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a closely related field.</li></ul> Technical Proficiency:&nbsp; <ul><li>Strong experience in programming languages like Python, Java, or C++ and familiarity with AI frameworks such as TensorFlow or PyTorch.</li></ul> Experience:&nbsp; <ul><li>At least 8-10 years of relevant experience in developing and implementing AI solutions.</li></ul> Analytical Skills:&nbsp; <ul><li>Proficient in using advanced data analytics tools and techniques to interpret complex datasets.</li></ul> Problem-Solving Abilities:&nbsp; <ul><li>Excellent problem-solving skills to devise innovative solutions and optimize AI algorithms.</li><li>&nbsp;Advanced Degree: Masters degree in a relevant field.</li><li>Specialized Knowledge: Deep understanding in NLP techniques, supervised and unsupervised machine learning, statistical modeling, and predictive analytics.</li><li>Industry Experience: Prior experience in the airline industry, particularly in roles focused on customer experience or digital transformation.</li><li>Cloud Experience: Experience with cloud platforms such as AWS, Azure, or GCP, preferably Azure.</li><li>LLM Application Integration: Previous work experience or personal experience in integrating LLMs into production applications or building LLM powered applications using LangChain or other frameworks.</li><li>Leadership Experience: Proven track record of successfully leading AI projects and teams, ability to work across teams – cross functional , knowledge of agile delivery</li><li>Continuous Learning: Commitment to staying updated with the latest advancements in AI and machine learning."</li></ul>

Responsibilities: <ul><li>Work with design and engineering teams to review product designs, suggest improvements, and oversee development</li><li>Engage with users to understand their needs and expectations, and help them determine which product is right for them</li><li>Monitor the product lifecycle</li><li>Represent the organization at symposia and congresses.</li><li>Develop business plans and product positioning in the marketplace</li></ul> Requirements: <ul><li>Advanced Degree: Masters degree in computer science, Artificial Intelligence, or a relevant field.</li><li>Educational Background: Bachelor’s degree in computer science, Artificial Intelligence, Data Science, or a related field.</li><li>Technical Skills: Proficiency in programming languages such as Python, Java, or C++, and familiarity with AI frameworks like TensorFlow or PyTorch.</li><li>Experience: Minimum 5-7 years of hands-on experience in developing and deploying AI products and solutions.</li><li>Analytical Abilities: Strong analytical skills with the ability to leverage advanced data analytics tools and techniques.</li><li>Problem-Solving Skills: Excellent problem-solving capabilities to devise innovative solutions and optimize AI algorithms for product enhancement.</li><li>Specialized Knowledge: Domain-specific knowledge relevant to the Airline or Travel Industries</li><li>Industry Experience: Previous experience in applying AI solutions within the specific industry, demonstrating a deep understanding of industry challenges and opportunities.</li><li>Cloud Experience: Experience with cloud platforms such as AWS, Azure, or GCP, preferably Azure.</li><li>LLM Application Integration: Familiarity with integrating Large Language Models (LLMs) into product applications or building LLM-powered applications.</li><li>Leadership Experience: Proven ability to lead and influence teams in AI product development projects.</li><li>Continuous Learning: Commitment to staying updated with advancements in AI and machine learning technologies.</li></ul>

Responsibilities: Digital Strategy Development:&nbsp; <ul><li>Develop and implement digital strategies to align with the organizations overall objectives.&nbsp;</li><li>Ensure integration of digital plans across various departments.</li></ul>&nbsp;Governance and Compliance:&nbsp; <ul><li>Establish and maintain governance frameworks to ensure compliance with digital policies and regulations.&nbsp;</li><li>Monitor and report on compliance and risk management related to digital initiatives.</li></ul>&nbsp; Project Management:&nbsp; <ul><li>Oversee digital projects from conception to completion, ensuring timely delivery within budget.&nbsp;</li><li>Coordinate with cross-functional teams to ensure seamless execution of digital plans.</li></ul>&nbsp;Data Management and Analytics:&nbsp; <ul><li>Develop and implement data governance policies.&nbsp;</li><li>Utilize data analytics to inform decision-making and optimize digital performance.</li></ul>&nbsp;Stakeholder Management:&nbsp; <ul><li>Engage with key stakeholders to gather requirements and ensure their needs are met.&nbsp;</li><li>Communicate digital plans and progress to senior management and other stakeholders.</li></ul>&nbsp;Continuous Improvement:&nbsp; <ul><li>Stay updated with the latest digital trends and technologies.&nbsp;</li><li>Implement continuous improvement processes to enhance digital capabilities.&nbsp;</li><li>Responsible for developing and maintaining a quarterly and annual plan for the Digital organisation.&nbsp;</li><li>Aligning with business and our delivery partners, managing the budget and support the management of our strategic partner contracts.&nbsp;</li></ul> Requirements: <ul><li>Proven experience in digital planning, governance, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Leadership and team management capabilities.</li><li>Experience managing digital projects and working with cross-functional teams.</li></ul>

Responsibilities: <ul><li>Manage and maintain application-related components e.g. BDM, MFT Java, Unix scripts</li><li>Participate in business requirements gathering and work closely with BA, Tech, EA on delivery of minor enhancements</li><li>Create, maintain and review design documentations</li><li>Implement and manage change requests pertaining to application-related components e.g. S3, BDM, MFT</li><li>Work with other relevant teams as required e.g SCP, IOC, Production Control, Infrastructure, Security, Audit</li><li>Work with platform and application teams to manage and close incidents or issues, and implement changes</li><li>Document and update Standard Operating Procedures (SOP)</li><li>Manage and maintain batch job execution and troubleshooting</li></ul> Requirements: <ul><li>Bachelors degree in software engineering</li><li>At least 5 progressive years of Informatica technical experience with Enterprise Data Warehouse design and development using Informatica</li><li>Proficiency in Informatica BDM is mandatory</li><li>Experience in ETL, Data Ingestion, Investment Data transformation</li><li>Experience in DWH design and knowledge of its best practices</li><li>Proficiency in Postgres, Unix</li><li>Knowledge in data integration e.g MuleSoft, AWS S3, SFTP, Webservices</li><li>Knowledge in Workday, Simcorp, Markit EDM</li><li>Able to understand the business, technical requirements and convert them into design-and-build</li><li>Able to do performance tuning of Informatica BDM jobs</li><li>Able to present solutions to architects and get approval</li><li>Able to troubleshoot complex data issues and resolve them within Service Level Agreements (SLA)</li><li>Ability to partner with product vendors and implementation teams</li></ul> Preferred Requirements: <ul><li>Knowledge in Informatica MFT / Axway</li><li>Knowledge in integration tools</li><li>Knowledge in project management</li><li>Experience gained from banking and finance industry</li></ul>

The Role: <ul><li>Due to rapid growth, they are expanding its account management team with a new position focused on the pharmaceutical industry. This role involves selling our industry-leading Environmental, Health &amp; Safety, and operational excellence software platform to both new and existing clients in the European pharma sector. </li><li>The primary focus will be on the top 100 pharmaceutical companies, engaging with C-level executives in finance and operations, as well as specialists in health &amp; safety, environmental sustainability, and IT.</li><li>Given the industry-specific focus, a strong affinity for the pharmaceutical sector and expertise in software platform sales are crucial for this role. </li><li>To succeed, you must have a proven sales track record, coupled with a high-energy, self-starting approach, and the ability to coordinate teams and manage complex sales processes effectively.</li></ul> Responsibilities: <ul><li>Generate new sales prospects</li><li>Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship</li><li>Communicate with customers with regards to any account problems and discusses customer concerns and suggestions</li><li>Focus efforts on product feedback, enhancement, upgrades, and development</li><li>Report suggestions to and develop solutions with sales, order processing, and customer success and support team</li><li>Compile data on marketing trends, competitive products and pricing and reports to management</li><li>Travel to and attend conferences, events and customer meetings as required</li></ul> Requirements: <ul><li>Bachelor’s Degree or equivalent relevant experience</li><li>5+ years’ experience in Field Sale or Account Management or other equivalent experience</li><li>Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry</li><li>Excellent communication (both written &amp; oral) and presentation skills</li><li>Ability to plan own territory/account approach and manage own resources; train and mentor junior staff</li><li>The above statements are intended to describe the general nature and level of work performed by employees assigned to this job.&nbsp;</li><li>They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.</li></ul>

Responsibilities: <ul><li>You can work full-time in your field of “Cloud Operations” - from scripting to strategy - and represent our department internally in training courses and international communities of practice and optionally also externally in lectures.</li><li>As a DevOps Engineer (m/f/d) you will also work closely with product managers, product owners, system architects and other roles to support the development goals in the individual applications on the platform.</li><li>With us, you will take responsibility for the automation of all aspects of configuration, monitoring and deployment of our cloud applications</li><li>The support of the operation of our Azure IaaS and PaaS production and development systems is part of your varied area of ​​responsibility</li><li>You work in the local DevOps team and are a competent contact for developers, product owners and the global IT functions (e.g. Business Continuity Management and Information Security)</li><li>International coordination of experiences and best practices with Enterprise Architects in the Group</li></ul> Requirements: <ul><li>Several years of experience with Microsoft Azure, ideally in a hybrid IaaS/PaaS solution</li><li>Very good knowledge of professional and technical issues of provisioning and operation (ITIL, IaC etc.)</li><li>Passion for automating the entire software lifecycle</li><li>Solid knowledge of Powershell or bash, Linux-based operating systems, networks, security and protocols</li><li>Infrastructure as Code with Ansible, ARM, Bicep or terraform/terragrunt and Azure DevOps CI/CD</li><li>High availability and disaster recovery of various Azure-based services</li><li>Ideally experience in hosting PostgreSQL</li></ul>

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353 contract development Jobs found

GBS – Partner Management

Cyber Governance, Risk & Compliance (GRC) Consultant

Internal Systems Lead

Digital Delivery and Innovation Lead

AI Lead

Product Specialist

Digital Planning & Governance Manager

Data Engineer (Informatica)

Field Sales Executive

DevOps Engineer

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353 contract development Jobs found

GBS – Partner Management

Cyber Governance, Risk & Compliance (GRC) Consultant

Internal Systems Lead

Digital Delivery and Innovation Lead

AI Lead

Product Specialist

Digital Planning & Governance Manager

Data Engineer (Informatica)

Field Sales Executive

DevOps Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.