Hr Regional Partner Senior

Indirect Procurement Analyst for Category Execution

Specialized Service - Payroll Specialist

Payroll Specialist - Specialized Service

SVP Domain Lead Core Banking 

Senior Data Scientist II

Solution Consultant

Account Executive-Cloud and AI

Head HR (Regional)

Head of Key Account, APM

Responsibilities: <ul><li>Support people management and leadership development by providing guidance on decisions related to performance, development, and talent retention;</li><li>Partner with managers to understand team needs and recommend HR practices that maximize employee performance and engagement;</li><li>Contribute to succession planning and create retention strategies, using benefits as a strategic engagement tool;</li><li>Develop and implement strategies to improve organizational climate, with an emphasis on employee well-being and benefits optimization;</li><li>Manage and optimize the company’s benefits portfolio, including health plans, meal vouchers, private pension plans, insurance, among others;</li><li>Act as a liaison between the benefits area, vendors, and the procurement department, ensuring proper contract management;</li><li>Monitor the usage and costs of benefits, seeking cost-effective solutions that meet organizational and employee needs;</li><li>Review and implement benefits policies in line with organizational changes and market trends;</li><li>Serve as the point of contact to clarify questions about benefits and HR policies, ensuring effective and clear communication;</li><li>Create and execute internal campaigns to promote understanding of the offered benefits and optimize employee utilization;</li><li>Provide consultative support to leadership and employees on topics related to benefits and well-being;</li><li>Conduct detailed cost analyses of benefits, ensuring compliance with company budget and proposing optimizations to improve program efficiency;</li><li>Ensure all benefit programs and HR practices comply with labor laws and local regulations;</li><li>Manage legal changes that impact benefits, adjusting internal policies as necessary.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Psychology, Human Resources, or related fields;</li><li>English fluency: Advanced proficiency in both spoken and written English is required for communication with international teams and stakeholders;</li><li>Postgraduate studies in People Management, Strategic Human Resources Management, or related areas are a plus;</li><li>Minimum of 5 years’ experience in Human Resources, with significant focus on HRBP and Benefits Management;</li><li>Previous experience in global or international organizations, with a strong understanding of different business models;</li><li>Experience in negotiating and managing benefits suppliers;</li><li>Consultative experience with leaders and support in developing organizational strategies;</li><li>Knowledge of labor and benefits practices and regulations, along with a solid understanding of applicable legislation;</li><li>Proficiency in HR data analysis, particularly regarding benefit costs and program effectiveness.</li></ul>

Responsibilities: <ul><li>Support migration of Indirect Procurement processes from Americas countries to Mexico and prepare Indirect Procurement related process documentation (process maps and work instructions)</li><li>Become a Subject Matter Expert for assigned commodities.</li><li>Data or requirement gathering, market desk research, TCO calculation, benchmarking.</li><li>Organizing weekly regional commodity calls with Commodity Management and buyers</li><li>Go-To person in case buyers have commodity specific questions.</li><li>Support and partner with Commodity Management towards strategic projects and business planning and forecasting (prioritization of opportunities based on Saving Potential v/s Effort Required)</li><li>CE’s are expected to help identify projects through spend analytics and opportunity identification.</li><li>CE‘s manage strategic and sourcing projects as assigned by Commodity Management and upon approval of project charter detailing scope, milestones, objectives, timeline</li><li>Manage end-to-end own sourcing project from ideation to contract execution and ordering.</li><li>Sourcing activities to be based on the guidelines in the commodity playbook and other relevant documentation (Standard Operating Procedures)</li><li>Set selection criteria for the suppliers to be invited in RFX’s.</li><li>Understand suppliers and their capabilities.</li><li>Enforce use and acceptance of TE contract templates with all suppliers.</li><li>Collecting supplier quotations.</li><li>Comparing supplier offered prices and proposals.</li><li>Calculate savings as per the quotations.</li><li>Agree on which supplier to select with Commodity Management and/or Stakeholders</li><li>Report productivity in relevant system</li><li>Manage own contracts (redlining, alignment with stakeholders, negotiation with suppliers, interaction with Legal dept.) up to final execution</li><li>Ensure executed contracts are properly uploaded in the contract repository</li><li>Support implementing new contracts, and uploading metadata to contract database</li><li>Participate in Global/Regional Commodity supplier review and internal meetings with TE Stakeholders as required</li><li>Provide commodity specific training to new joiners (buyers)</li><li>Ensure compliance with applicable TE policies</li><li>Contribute to continuous improvement initiatives within the function, ensuring that improvements are incorporated in the work routine</li><li>Build relationship with key stakeholders including suppliers</li><li>Build strong relationship with Commodity Management &amp; Buyers</li><li>Attend team meetings and trainings as required.</li></ul> Requirements: <ul><li>Good Experience in Indirect Procurement (5+ years).</li><li>Previous experience in Strategic Sourcing preferred.</li><li>Good of MS office; very good Excel and other relevant tools for the function.</li><li>SAP PR2, S/4.</li><li>Good communication and organization skill.&nbsp;</li><li>Contract Management Literacy.</li><li>Very good English language skills in speech and writing + additional language on top preferred.</li><li>Diversified Industrial Products/Manufacturing industry experience preferred.</li><li>Good command of other languages is a very important asset.</li></ul>

Responsibilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>3+ years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Responsibilities: <ul><li>As a Domain Lead for Core Banking, you will be responsible for leading the domain by ensuring alignment with the organisations goals and technology strategies for the bank and centre.&nbsp;</li><li>You will manage a team of over 100 members comprising various roles such as Tech Delivery Manager, Analyst, Developers, L3 Prod Support, Release Manager, DevOps team, and Environment support team.</li><li>You will oversee core banking system implementation for project deliveries, quarterly releases (change requests), and Level 3 production support ticket fixes.</li><li>Additionally, you will co-work with Audit, Risk, and Compliance teams for audit and risk assessment for all related deliverables.</li><li>Collaboration with stakeholders, including the SG Application team, IT, Operations, Testing COE, and Business team, is essential to ensure system stability through quality deliverables.</li><li>You will also manage long-term relationships with solution providers and vendors, lead and mentor IH2 Core Banking team members to motivate them towards excellence, and conduct performance reviews for team members as well as contract renewal for contract resources in the team</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous although not mandatory.</li><li>At least 9 years’ experience in relevant Banking / Information Technology.</li><li>Proficient in Core Banking domain knowledge covering applications, architecture, and database.&nbsp;</li><li>Team management &amp; leadership experience in heading a department or functional unit.&nbsp;</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC or AGILE).</li><li>Knowledge of Silverlake’s banking software suite or AS400 (advantageous).</li><li>Planning, tracking, monitoring the delivery timeline and support team members in their daily task.</li><li>Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements to meet the milestone.</li><li>Possess strong quantitative, analytical, problem solving and process design skills to translate analysis into solutions that meet business objectives.</li><li>Curious person with strong problem solving &amp; analytical skills.</li><li>Having open mind set and always keen to learn beyond domains under charge so as to build up more holistic knowledge.</li><li>Excellent communication (written and verbal) and inter-personal skills to manage technical and non-technical stakeholders across multiple business units.</li><li>Able to work independently and have a keen eye on details.</li><li>Resourceful team player, who can work on multiple assignments, with minimal guidance.</li><li>Ability to work in a fast-paced, team-oriented environment.</li><li>Results-oriented person with a focus on delivery.</li></ul>

About the Role : <ul><li>As a data scientist on our team, you will work on new product development in a small team environment writing production code in both run-time and build-time environments.&nbsp;</li><li>You will help propose and build data-driven solutions for high-value customer problems by discovering, extracting, and modeling knowledge from large-scale natural language datasets including matter and contract repository, invoice/legal spend data and work management.&nbsp;</li><li>You will prototype new ideas, collaborating with other data scientists as well as product designers, data engineers, front-end developers, and a team of expert legal data annotators.</li><li>You will get the experience of working in a start-up culture with the large datasets and many other resources of an established company.</li><li>We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech. To further this commitment,</li></ul> Responsibilities: <ul><li>Develop and implement LLM-based applications tailored for legal use-cases&nbsp;</li><li>Evaluate and help maintain our data assets and training/evaluation data sets&nbsp;</li><li>Design and build pipelines for preprocessing, annotating, and managing legal document datasets&nbsp;</li><li>Collaborate with legal experts to understand requirements and ensure ML-applications meet domain-specific needs&nbsp;</li><li>Conduct experiments and evaluate model performance to drive continuous improvements&nbsp;</li><li>Fine-tune and deploy large language models to enhance their performance on legal text processing tasks&nbsp;</li><li>Interface with other technical personnel or team members to finalize requirements.&nbsp;</li><li>Work closely with other development team members to understand complex product requirements and translate them into software designs.&nbsp;</li><li>Successfully implement development processes, coding best practices, and code reviews for production environments.</li></ul> Requirements:&nbsp; <ul><li>Able to work in person 2 days per week&nbsp;</li><li>Bilingual English and Spanish&nbsp;</li><li>Practical experience with large language models, prompt engineering, fine-tuning RAG-based applications and benchmarking, using frameworks such as LangChain&nbsp;</li><li>MS in Data Science, Computer Science, Statistics, Machine Learning, or relevant work experience&nbsp;</li><li>Practical experience in Natural Language Processing methods and libraries such as spaCy, word2vec, Flair, BERT (ways to vectorize text data)&nbsp;</li><li>Formal training in machine learning: dimensionality reduction, clustering, embeddings, and sequence classification algorithms&nbsp;</li><li>Strong Python background&nbsp;</li><li>Knowledge of AWS, GCP, Azure, or other cloud platform&nbsp;</li><li>Understanding of data modeling principles and complex data models.&nbsp;</li><li>Proficiency with relational and NoSQL databases as well as vector stores (e.g., MySQL, Postgres, Solr, Elasticsearch/OpenSearch)</li><li>Knowledge of Spark-Scala, Ray or other distributed computing systems highly preferred&nbsp;</li><li>Knowledge of API development, containerization, and machine learning deployment highly preferred&nbsp;</li><li>Experience with ML Ops/AI Ops including experiment tracking tools like LangFuse and DVC&nbsp;</li><li>Experience with deep learning frameworks such as PyTorch, Tensorflow and Hugging Face Transformers Work in a way that works for you We promote a healthy work/life balance across the organization. </li><li>We offer an appealing working prospect for our people.&nbsp;</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate. </li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li></ul>

Responsibilities: Strategic Advisory: <ul><li>Uncover C-level stakeholder objectives: Work closely with senior executives to understand their business goals and challenges, developing tailored solutions that align with their strategic priorities.</li><li>Develop compelling business cases: Craft business cases that highlight the value of proposed solutions, demonstrating clear ROI and impact on organizational performance.</li><li>Deliver thought leadership on industry trends: Provide valuable insights and thought leadership on emerging trends, challenges, and opportunities within the industry, positioning the company as a trusted advisor.</li><li>Build trust with decision-makers: Establish and nurture strong relationships with C-level executives, ensuring ongoing collaboration and mutual trust.</li></ul> Sales &amp; Pre-Sales: <ul><li>Assess client needs and respond to RFPs: Engage with clients to assess their needs, gather requirements, and effectively respond to RFPs with well-crafted solutions.</li><li>Deliver compelling product demonstrations: Conduct engaging and informative product demonstrations that clearly showcase the value of the solution to clients.</li><li>Identify growth opportunities in accounts: Continuously identify opportunities for expanding business within existing accounts, fostering long-term relationships and driving growth.</li><li>Contribute to pricing and contract strategy: Work closely with sales teams to develop pricing strategies and negotiate contracts that align with both client needs and company objectives.</li></ul> Communication &amp; Influence: <ul><li>Convey complex ideas through storytelling: Present complex technical concepts in a clear, compelling, and relatable manner, using storytelling to engage and inform stakeholders.</li><li>Rally teams around shared vision: Inspire and align cross-functional teams around a common vision, ensuring cohesive collaboration towards shared goals.</li><li>Navigate challenging conversations with senior stakeholders: Handle difficult conversations with senior executives, stakeholders, or clients with tact, empathy, and professionalism.</li><li>Tailor presentations for C-suite impact: Develop and deliver high-impact presentations tailored to the specific needs and expectations of C-suite executives.</li></ul> Technical Expertise: <ul><li>Craft innovative and scalable solutions: Design and propose innovative, scalable solutions that address client needs while aligning with industry best practices.</li><li>Conceptualize and communicate architectural blueprints: Create and communicate clear and actionable architectural blueprints that guide solution implementation and execution.</li><li>Develop phased implementation strategies: Develop comprehensive phased implementation strategies that ensure smooth deployment and alignment with client timelines.</li><li>Bridge the gap between technical and executive communication: Effectively translate technical details into language that resonates with business and executive stakeholders, ensuring clear communication across all levels.</li></ul> Project Leadership: <ul><li>Lead and drive teams through Agile/Waterfall lifecycles: Lead cross-functional teams in delivering projects using Agile or Waterfall methodologies, ensuring timely and successful completion.</li><li>Identify and mitigate project risks: Proactively identify potential risks and issues throughout the project lifecycle, developing and implementing effective mitigation strategies.</li><li>Drive consensus among diverse stakeholders: Facilitate consensus-building among diverse stakeholders, ensuring alignment and collaboration throughout the project.</li><li>Develop and implement change management strategies: Lead the development of change management strategies to ensure smooth transitions and successful adoption of new solutions within client organizations.</li></ul> Requirements: <ul><li>Proven experience as a Solution Consultant or similar role at a reputable consultancy or Big4 firm, focusing on Singapore government or large-scale commercial sector enterprises.</li><li>Strong understanding of sales, pre-sales, and client-facing activities.</li><li>Experience in strategic advisory and delivering thought leadership to senior executives.</li><li>Expertise in crafting technical solutions and bridging the gap between business and technical teams.</li><li>Proficiency in project management, with experience leading teams through both Agile and Waterfall methodologies.</li><li>Excellent communication and interpersonal skills, with the ability to present complex ideas to C-suite executives.</li><li>Ability to work independently and lead cross-functional teams in a globally distributed environment.</li><li>Strong problem-solving skills and a results-driven approach to client engagements.</li><li>Performed as the Solution Consultant Lead for deals larger than $5~$10 million.</li></ul>

Job Description: <ul><li>As Sales Specialist you will join the DC CAI architecture sales team in India to manage some of the largest account.&nbsp;</li><li>Your primary focus will be to drive growth of CAI in the Enterprise Segment &amp; create thought with customers and partners in India to drive multi-cloud portfolio.&nbsp;</li><li>In this capacity you will have to collaborate with the global, APJ regional teams as well as work closely with the India sales and partner teams.</li></ul> Responsibilities: Sales Strategy &amp; Execution: <ul><li>Define, develop, and manage the go-to-market and sales strategy for the Cisco CAI Multi-Cloud portfolio,&nbsp;</li></ul> including: <ul><li>HyperFlex (HX)</li><li>Cisco Networking &amp; ACI</li><li>Cloud Management, Orchestration Software &amp; Analytics Ensure alignment with Cisco’s broader business goals and financial targets.</li></ul> Cross-Functional Collaboration: <ul><li>Partner closely with internal teams—including product sales specialists, regional sales, and account teams—to ensure successful strategy implementation and field execution.</li><li>Partner Ecosystem Development</li><li>Build and enable a strong partner ecosystem</li><li>Collaborating with existing partners and identifying new partner types aligned with emerging customer needs.</li><li>Driving joint go-to-market initiatives and partner enablement programs.</li></ul> Customer Focus – India Market: <ul><li>Engage directly with key Indian customers to position Cisco as the preferred technology partner for their cloud and digital transformation initiatives.</li><li>Champion a customer-first mindset to tailor solutions and drive adoption.</li></ul> Market Intelligence &amp; Pipeline Development: <ul><li>Anticipate market trends, customer requirements, and competitive dynamics to shape the future pipeline and evolve the sales strategy accordingly.</li></ul> Requirements: <ul><li>12+ years of DC solutions experience in an IT sales organization that includes selling products such as servers, hyper converged solutions, DC Networking products, Cloud technologies, DC Software etc.</li><li>Experience in building a business around Cloud solutions &amp; Data center switching portfolio</li><li>Positive relationships with SIs &amp; Customers in India</li><li>In depth understanding of DC Trends and evolution strategic mindset with a proven ability to drive sales initiatives in complex, multi-stakeholder environments.</li><li>Strong understanding of cloud infrastructure, software-defined networking, and cloud management platforms.</li><li>Experience working in or with the Indian enterprise technology market.</li><li>Ability to influence across organizational boundaries and at executive levels.</li><li>Excellent communication and relationship-building skills—both internally and external</li></ul>

Overview: <ul><li>HR Operations, Payroll Management, Talent Acquisition, Manpower Plans &amp; HR Budgets, Driving Performance Management Process and Training &amp; Development.</li></ul> Responsibilities: HR Operations <ul><li>Employee Engagement</li><li>Manage Employee Relations: provide guidance and assist line managers in handling employee disciplinary issues based on HR policies &amp; procedures</li><li>Maintain employee profiles: staff registration, job offer, labor contract, contract liquidation, salary, probation, promotion, termination, etc.</li><li>Manage HR information system and handle employee inquiries</li><li>Assure through audits, reports are consistently administered in compliance with company policies and government regulations</li></ul> Talent Acquisition: <ul><li>Lead the recruitment and selection process</li><li>Handle the whole Life-cycle of staffing, such as on-boarding/off-boarding, new employee orientation, exit process/interview</li></ul> Manpower Plans &amp; HR Budgets; <ul><li>Work closely with Country Managers to finalize the HR Manpower Plans and HR Budgets</li></ul> Driving Performance Management Process: <ul><li>Spearhead end to end Performance Management Process in collaboration with Country Manager and Line Managers</li></ul> Training &amp; Development: <ul><li>Drive and deploy training and development programs and processes to reduce competency gaps</li><li>Lead local learning initiatives such as online learning and various learning tools based on business needs</li></ul> Requirements: <ul><li>4-5 years of experience in Human Resources including as HR generalist and/or managerial role;</li><li>Familiar with HR functions (Talent Acquisition, Compensation &amp; Benefits, Learning &amp; Development, HR management system, Performance Management, Talent Management);</li><li>Good communication skills (both verbal and written) in English;</li><li>Ability to work independently and effectively with cross functional teams, build relationships/ credibility across the organization and quickly assume responsibility in a new organization;</li><li>Good understanding of local labor market, labor law/regulations and practices;</li><li>Critical thinking and strong influencing skill;</li><li>Collaborative, trustworthy, well-organized self-starter;</li><li>Good personal and business ethics;</li><li>Good MS Office skills</li><li>Experience in pharmaceutical industry preferred</li></ul>

Responsibilities: Customer relationship and account management: <ul><li>Act as the primary interface between and STEA (Strategic Enterprise Accounts) within the Area.</li><li>Manage and develop relationships at both Area and FL levels, ensuring close collaboration with the Global Account Head, local Key Account Managers and BL sales development directors.</li><li>Develop strong C-suite relationship which may be fostered across Area and Global level executive leadership team and EXB-1.</li><li>Execute and oversee Area-specific account plans, ensuring they are aligned with Global strategies and tailored to meet regional customer needs.</li><li>Lead efforts to strengthen position as a Trusted Partner of Choice through all phases of the customer lifecycle, including new installations, service, and modernization.</li><li>Oversee agreement deployment across the Area, maximizing opportunities and ensuring compliance with customer requirements.</li><li>Generate a clear understanding of the customer’s web of influence.</li><li>Proactively manage escalations and address customer issues, promoting strong collaboration and service excellence.</li><li>Monitor and ensure that appropriate governance structures are in place for effective account management.</li><li>Host regular webinars to build the brand within the Area.</li><li>Represent at industry events, conferences, and customer meetings to strengthen relationships, promote offerings, and expand networks.</li><li>Actively participate in and support customer-focused events and marketing initiatives to raise brand awareness and generate new leads.</li></ul> Sales and growth management: <ul><li>Drive sales growth by actively managing the opportunity pipeline and sales funnel, ensuring that the account portfolio is well-positioned for both short- and long-term success.</li><li>Lead tenders and negotiations at the Area level, working closely with Global and local teams to ensure successful outcomes.</li><li>Establish oversight processes to track and monitor key opportunities and projects.</li><li>Collaborate with internal teams to develop and execute strategies that drive customer value and account profitability.</li><li>Identify innovation pilot sites in collaboration with the Global Innovation and Global Business Development teams, and lead to full development stage and potential scale.</li><li>Maintain a strong understanding of competitive dynamics and industry trends to position effectively in the marketplace.</li></ul> Performance and financial oversight: <ul><li>Track, analyze, and report on Area-level KPIs, focusing on OR/sales growth, profitability, customer satisfaction, and overall account health.</li><li>Manage budgeting, forecasting, and financial performance across all business lines, ensuring profitability and compliance with targets.</li><li>Ensure effective management of billing, debt collection, contract administration, and Area-level spend reporting (including rebates when not coordinated by Global).</li></ul> Operational and asset management: <ul><li>Implement and oversee Asset Management Plans, ensuring they meet customer needs and maximize the value of customer assets.</li><li>Support ad hoc contractual requirements, such as condition reports, additional testing, and inspections.</li><li>Ensure smooth operational execution, including customer-specific contractual tasks and compliance with agreed-upon deliverables.</li><li>Collaborate with internal and external stakeholders to ensure the efficient deployment and maintenance of customer assets, identifying opportunities for operational improvements and cost optimization.</li></ul> Leadership and collaboration: <ul><li>Lead and coach FL Key Account Managers, in a matrix, ensuring alignment with Area strategies and fostering cross-functional collaboration.</li><li>Facilitate information sharing and coordination between Global, Area, and FL teams to ensure transparency and strategic alignment.</li><li>Drive brand visibility within the STEA at the Area level, focusing on strategic initiatives such as digital, sustainability, and innovation.</li></ul> ﻿Requirements: <ul><li>10 years direct experience in global account in the area/ region</li><li>Experience working in building industry or building maintenance</li><li>Excellent leadership &amp; customer relationship management</li></ul>

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43 contract specialist Jobs found

Hr Regional Partner Senior

Indirect Procurement Analyst for Category Execution

Specialized Service - Payroll Specialist

Payroll Specialist - Specialized Service

SVP Domain Lead Core Banking

Senior Data Scientist II

Solution Consultant

Account Executive-Cloud and AI

Head HR (Regional)

Head of Key Account, APM

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43 contract specialist Jobs found

Hr Regional Partner Senior

Indirect Procurement Analyst for Category Execution

Specialized Service - Payroll Specialist

Payroll Specialist - Specialized Service

SVP Domain Lead Core Banking

Senior Data Scientist II

Solution Consultant

Account Executive-Cloud and AI

Head HR (Regional)

Head of Key Account, APM

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WhiteCrow is on a mission to connect companies with the best talent across the globe.