Card Authorisation & Fraud Detection Analyst

Junior Graphic Designer (Contractual)

Assistant Brand and Innovation Project Manager (Contractual) 

Corporate Legal Counsel

Head of Supply Chain & Storage

Senior Manager Commercial Business Development – Road Freight

Sales Manager

EUC Operations Lead

Director, Technical Services

Supplier Quality Engineer 

Responsibilities&nbsp;: Authoriser - Card Authorisation&nbsp;<ul><li>Process and authorize credit &amp; debit card transactions in a timely and accurate manner.&nbsp;</li><li>Perform voice-authorisation and give assistance to merchants and customers at POS transactions.&nbsp;</li><li>Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers).&nbsp;</li><li>Manage email duties, assisting Call Centre &amp; RMs on block/unblock cards, temporary increase limit adjustment, and bypass security check for customers.&nbsp;</li><li>Support Cards &amp; Payments (CPP) Cards Operations to process Authorisation code for unsecured products.&nbsp;</li></ul> Authoriser – Merchant and Customer Support <ul><li>Establish and maintain relationships with merchants, providing support and guidance on credit &amp; debit card transaction processes.&nbsp;</li><li>Assist merchants with inquiries and resolve any issues related to card authorizations.&nbsp;</li><li>Assist in transaction code cancellation request receive from merchants, customers and Contact Centre.&nbsp;</li><li>Respond to customer inquiries regarding credit &amp; debit card transactions and account statuses.&nbsp;</li><li>Educate customers on card usage, security, and fraud prevention.&nbsp;</li><li>Assist customer to adjust Temp Increase Limit.&nbsp;</li><li>24/7 emergency card replacement support.&nbsp;&nbsp;</li><li>Act as point-of-contact with Card Scheme&nbsp;&nbsp;</li></ul> Authoriser – Card Surveillance Support (transaction monitoring)&nbsp; <ul><li>Monitor and review card transactions for potential fraud and irregularities.&nbsp;</li><li>Monitor cards transaction in real time alerts queue and identify high risk transactions.&nbsp;&nbsp;</li><li>Monitor and analyze transactions to detect fraudulent activities using Visa/Mastercard fraud detection tools.&nbsp;</li><li>Observe customer transactions and identify suspicious and fraudulent activities such as account take over (scam fraud), friendly fraud, lost &amp; stolen card, and Credit Master attacks. Block/unblock cards, and attempt transaction cancellation when necessary.&nbsp;&nbsp;</li><li>Contact customer or manually trigger SMS notification to alert customer of suspicious transaction and perform verification with customer.&nbsp;</li><li>Follow-up on uncontactable customer by calling or sending SMS to notify to mitigate losses.&nbsp;</li><li>Manage customers expectation and explain to customer on fraudulent transactions and scam activities.&nbsp;</li><li>Support Fraud Investigation Team and Fraud Issuing team when required on fraud matters.&nbsp;</li><li>Perform merchant ID blocking to prevent Bin attack fraud and support CPP on parameter maintenance for 3DS system.&nbsp;</li></ul> Requirements: <ul><li>Diploma or equivalent qualification preferred.&nbsp;</li><li>Proficient in English. Ability to converse in in Mandarin (and dialects), Bahasa Malay, Tamil will be a plus.&nbsp;&nbsp;</li><li>Able to use MS Office and possess good written and communication skills.&nbsp;</li><li>Pleasant disposition with good interpersonal skills.&nbsp;</li><li>Possess strong analytical skills.&nbsp;</li><li>Possess high standard of customer service.&nbsp;</li><li>Manage task and responsibilities with minimal supervision. Take initiative and be proactive in solving problems.&nbsp;</li><li>Be a Team player, collaborate effectively with colleagues, and assist team members when needed, fostering a&nbsp;positive team.&nbsp;&nbsp;</li><li>Ability to work both independently and collaboratively in a fast-paced environment.&nbsp;</li><li>Able to perform 24 hours rotating shift including weekend &amp; public holiday and to be on standby for recall when&nbsp;called upon.&nbsp;&nbsp;</li><li>Ability to work in a fast-paced environment with ability to take pressure and meet the demands of the job.&nbsp;</li><li>Previous experience on fraud surveillance in banking sector or law enforcement agencies will highly be&nbsp;considered.&nbsp;</li><li>Keen interest in scam prevention&nbsp;</li></ul>

This is 1 year Contractual role. Responsibilities: <ul><li>Support the Marketing team in developing design for both online and offline channels, including social media content, banners, POSM, key visuals and other marketing materials.</li><li>Handle regulatory-related artwork tasks such as product label adjustments, packaging updated and compliance revisions.</li><li>Develop creative concepts and produce high-quality artwork that align with brand identity and campaign objectives.</li><li>Collaborate and communicate with regional teams to align on briefs, feedback and deliver final artwork to meet expectations.</li><li>Work with external agencies by ensuring all deliverables align with brand guidelines.</li><li>Adapt, resize master assets for various markets, formats and platforms as required.</li><li>Create realistic products and packaging mockups to support presentations and marketing materials.</li><li>Ensure all artwork is delivered on time while maintaining high levels of accuracy, consistency and attention to details.</li><li>Support ad hoc design requests and collaborate with cross-functional teams when needed.</li></ul> Requirements: <ul><li>Education Background: Communication/Design/Creative</li><li>Education Level: Bachelor’s Degree</li><li>Working Experience: Min 2-3 years of working experiences in related area</li><li>Experience on brand design and copywriting , Adobe creative suite (Adobe illustrator &amp; Adobe Photoshop), 3D mock-up, Adobe premiere pro/adobe after affects will be a plus</li></ul>

This is 1 year Contractual role. Responsibilities: Brand management (60%): <ul><li>Assist in planning and executing marketing communication activities (online &amp; offline).</li><li>Support always-on social content, ensuring consistency with brand tone and direction.</li><li>Coordinate day-to-day campaign operations and timelines— from briefing, production, posting, to performance tracking.</li><li>Work closely with internal teams and external partners (e.g., creative, production, KOLs, and agencies) to deliver high-quality output on time.</li><li>Participate in on-site productions or shoots, providing brand and communication support.</li><li>Develop and manage internal brand POSM and marketing materials.</li><li>Handle agency/vendor coordination — contracts, deliverables, and follow-ups.</li><li>Manage procurement and finance tasks (PO, invoice, and payment documents).</li><li>Track and summarize campaign &amp; social performance reports.</li><li>Conduct market/competitor research and trend monitoring.</li><li>Coordinate with cross-functional teams (media, sales, PR, trade) for alignment.</li><li>Organize and maintain brand asset files, content calendars, and approvals.</li><li>Support brand events and activations, including logistics and materials.</li><li>Provide general administrative and coordination support for daily brand operations.</li></ul> Innovation project management (40%): <ul><li>Facilitate and drive forward end-to-end SAP code creation for new product development projects and Lift and Launch projects to align with the master timeline and ensure proactive communication across all departments such as Commercial, Supply Chain, Logistic, R&amp;D, Procurement, and Finance.</li><li>Monitor project progress and handle arising issues to ensure all projects are completed on time.</li><li>Coordinate with cross-functional departments to ensure smooth execution of projects without delays.</li><li>Immediately inform the supervisor if encounter problems that may affect the NPD project timeline and provide updated progress solutions.</li><li>Perform other related tasks as assigned by the superior on a case-by-case basis.</li><li>Work effectively and collaboratively with stakeholders across borders and within a complex matrix organization.</li></ul> Requirements: <ul><li>Bachelor’s degree in marketing, communications, business administration, engineering &amp; science or related field.</li><li>Minimum 2-4 years’ experience in Marketing, Brand management, Social media management, project management &amp; coordination in Food or FMCG manufacturing industry would be advantage.</li><li>Passionate about brands, social media, creative communication, and innovation.</li><li>Detail-oriented, proactive, organized, and good at multitasking during urgency.</li><li>Strong coordination and communication skills with a positive attitude.</li><li>Basic understanding of procurement and finance workflow (PO/Invoice).</li><li>Familiar with digital and social media platforms (META, YouTube, TikTok, etc.).</li><li>Basic understanding of project coordination or product development processes.</li><li>Strong willingness to learn and ability to work in a fast-paced environment.</li><li>Ability to work effectively in a collaborative environment with multi-functional teams.</li><li>Good communication skills (spoken and written) in English and Thai.</li><li>Proactive, responsible, and able to manage tasks with guidance from seniors.</li></ul>

Role Description: <ul><li>We are seeking a qualified and experienced Corporate Legal Counsel to join our Legal team in Egypt.</li><li>This middle management role supports corporate legal operations across Egypt and support MENAT region, with a focus on contract management, governance, regulatory compliance, and internal advisory.</li><li>The successful candidate will report directly to the Head of Legal and act as a legal business partner to internal stakeholders.</li></ul> Responsibilities: Corporate and Regional Support <ul><li>Assist in reviewing corporate processes and documentation within Egypt.</li><li>Support legal coordination and compliance efforts across the MENAT region.</li><li>Maintain and update corporate records and filings in accordance with internal and regulatory requirements.</li><li>Support corporate secretarial functions across the region and ensure timely documentation.</li></ul> Contract Management and Documentation <ul><li>Draft, review, and revise legal documents including but not limited to contracts, NDAs, service agreements, B2B/B2C agreements, and purchase orders.</li><li>Collaborate with internal teams and external counsel to ensure contractual terms meet legal and business objectives.</li><li>Maintain organized records of executed agreements and develop standardized templates.</li></ul> Governance and Compliance <ul><li>Assist in implementing internal governance policies and monitor compliance.</li><li>Conduct legal research and support risk assessments related to business decisions.</li><li>Identify potential legal risks and escalate issues to the Head of Legal with recommended solutions.</li></ul> Legal Advisory and Communication <ul><li>Provide clear explanations of legal terms and obligations to internal stakeholders.</li><li>Provide legal opinion and consultations to internal stakeholders.</li><li>Act as a liaison between the legal department and other business units.</li><li>Prepare legal summaries and reports for senior legal review.</li></ul> Regulatory and Governmental Affairs <ul><li>Support corporate matters including GAFI documentation and authentication processes.</li><li>Liaise with governmental authorities regarding licensing and regulatory compliance.</li><li>Ensure adherence to company HSE policies and contribute to legal compliance in risk assessments.</li><li>Handle external law firms and corporate secretariate work and have the ability to draft bilingual OGMs, EGMs and BoDs.</li></ul> Requirements: <ul><li>Bachelor of Law (LL.B.) or Juris Doctor (J.D.) with a minimum grade of “Good”.</li><li>Master of Laws (LL.M) or equivalent postgraduate qualification is a plus.</li><li>4 – 7 years of experience in corporate law within a reputable law firm or multinational organization.</li><li>Admitted to the Egyptian Bar Association.</li><li>Fluent in English and Arabic (written and spoken).</li><li>Strong knowledge of contract law, corporate governance, licensing, and regulatory frameworks.</li><li>Familiarity with GAFI procedures and governmental dealings.</li><li>Litigation experience is a plus.</li></ul> Skills and Competencies <ul><li>Legal research, drafting, and negotiation.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>High attention to detail and sound judgment.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li></ul>

Responsibilities: Strategic Planning and Leadership&nbsp; <ul><li>Formulate and implement comprehensive supply chain, distribution, and storage strategies aligned with Energy Business strategic objectives</li><li>Lead cross-functional teams to optimize supply chain performance and drive operational excellence</li><li>Develop and execute long-term capacity planning and infrastructure investment strategies</li><li>Establish key performance indicators (KPIs) and metrics to measure supply chain effectiveness</li><li>Present strategic recommendations and performance reports to executive leadership and board members</li></ul> Cross-Entity Synergy &amp; Integration&nbsp; <ul><li>Drive supply chain optimization and synergy realization across all entities within the Energy Business Unit</li><li>Identify and implement consolidated product procurement strategies, and integrated logistics solutions</li><li>Establish standardized processes, systems, and best practices across all Energy BU subsidiaries and divisions</li><li>Lead cross-entity collaboration to maximize economies of scale in sourcing, transportation, and storage operations</li><li>Develop integrated demand planning and capacity optimization strategies that leverage combined entity requirements</li><li>Create unified supplier management programs and negotiate enterprise-wide contracts to achieve cost savings and improved service levels</li><li>Implement shared infrastructure utilization strategies including storage facilities, distribution networks, and transportation assets&nbsp;</li></ul> Commercial Storage Infrastructure Management&nbsp; <ul><li>Lead the storage arm as a commercial enterprise, managing port-based storage facilities that serve both internal operations and external clients</li><li>Develop and implement commercial storage strategies to maximize revenue generation from third-party storage services while ensuring operational efficiency for internal requirements</li><li>Manage storage facility operations, capacity allocation, and infrastructure maintenance across multiple locations</li><li>Source for potential storage infrastructure to meet storage needs</li><li>Establish competitive pricing strategies, commercial terms, and service level agreements for third-party storage customers</li><li>Optimize storage utilization through dynamic capacity management, balancing internal operational needs with commercial rental opportunities</li><li>Build and maintain relationships with external petroleum companies, traders, and logistics providers seeking storage solutions</li><li>Ensure compliance with port authority regulations, maritime safety standards, and environmental requirements for commercial storage operations</li><li>Develop and execute expansion plans for storage infrastructure based on market demand analysis and return on investment projections</li><li>Coordinate with port authorities, shipping agents, and terminal operators to ensure seamless product handling and transfer operations</li><li>Establish quality assurance protocols for different petroleum products and maintain product segregation standards</li><li>Develop contingency plans for supply disruptions, emergency response procedures, and business continuity for both internal and external customers</li></ul> Supply Chain Management and Distribution Optimisation&nbsp; <ul><li>Oversee end-to-end supply chain operations including demand planning, procurement, logistics, and inventory management</li><li>Optimize sourcing strategies and supplier relationships to ensure reliable supply of petroleum products</li><li>Manage procurement processes, contract negotiations, and supplier performance evaluation</li><li>Implement demand forecasting methodologies and inventory optimization strategies</li><li>Ensure compliance with regulatory requirements and industry standards across all operations</li><li>Design and manage efficient distribution networks to across multiple market segments</li><li>Oversee transportation and logistics operations</li><li>Coordinate with sales teams to align distribution capabilities with market demands</li><li>Manage relationships with third-party logistics providers and distribution partners</li><li>Implement technology solutions to enhance distribution efficiency and customer service</li></ul> Team Leadership &amp; Development&nbsp; <ul><li>Build, lead, and develop a high-performing team</li><li>Foster a culture of continuous improvement, innovation, and operational excellence</li><li>Establish clear roles, responsibilities, and performance expectations for team members</li><li>Provide coaching, mentoring, and professional development opportunities</li><li>Manage organizational change and transformation initiatives&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management or a business related field;</li><li>Masters degree (MBA or specialized Masters) is an added advantage.</li><li>Professional certifications (APICS, CSCMP, or equivalent) highly desirable;</li><li>Minimum 10 years of progressive and relevant experience in supply chain management, preferably in the energy, oil &amp; gas, or petrochemical industry</li><li>Over 5 years in senior leadership roles with P&amp;L responsibility</li><li>Proven track record of successfully managing complex, multi-site operations across multiple business entities or subsidiaries</li><li>Experience with storage facility management and petroleum product handling</li><li>Experience in strategic planning, business transformation, and operational optimization</li><li>Demonstrated success in driving synergies and integration across diverse business units or entities</li><li>xperience managing shared services organizations and cross-entity optimization initiatives</li></ul> Critical Success Factors&nbsp; <ul><li>Deep understanding of energy sector supply chains</li><li>Expertise in supply chain planning, demand forecasting, and inventory optimization</li><li>Knowledge of petroleum products, storage systems, port operations, and distribution infrastructure</li><li>Experience in commercial storage operations, terminal management, and third-party logistics services</li><li>Understanding of port authority regulations, maritime safety standards, and petroleum handling protocols</li><li>Proficiency in supply chain management software, ERP systems, and storage management platforms</li><li>Strong analytical skills with experience in data-driven decision making and commercial pricing strategies</li><li>Understanding of regulatory requirements and safety standards in the energy sector and port operations</li><li>Knowledge of petroleum product quality specifications, blending requirements, and contamination prevention</li></ul> Competencies&nbsp; <ul><li>Strong strategic thinking and business acumen with experience in multi-entity environments</li><li>Excellent communication and presentation skills</li><li>Proven ability to lead and influence cross-functional teams across different entities and geographies</li><li>Strong negotiation and relationship management skills</li><li>Change management and transformation leadership experience</li><li>Results-oriented mindset with focus on operational excellence and synergy realization</li><li>Experience in matrix management and leading virtual teams across organizational boundaries&nbsp;</li></ul>

Role Description: <ul><li>This role is responsible for implementing sales strategies, fostering client relationships, and identifying new opportunities across all our capabilities.</li><li>Focus is on assisting the Commercial Lead to expand on the current business clients and renewal of contracts.</li><li>A key focus area is to drive revenue and expanding our footprint in the market through strategic sales and business development initiatives.</li><li>The role will be crucial for expanding the organizations market presence and client base.</li><li>This position supports the Commercial Lead in achieving the set-out strategies for Road Freight with the focus being on Operating Company.</li><li>Responsibility further lies in offering expertise, advice, and support relating to the sales process.&nbsp;</li></ul> Responsibilities: <ul><li>Develop BU Sales and BD strategy.</li><li>Execute strategic sales and marketing plans to achieve revenue targets and expand market share.</li><li>Identify and pursue new business opportunities, building and nurturing client relationships to drive sales growth.</li><li>Negotiate contracts and agreements with clients, suppliers, and partners to secure favourable terms.</li><li>Monitor market trends, competitive intelligence, and industry developments to inform strategic decision-making.</li><li>Collaborate cross-functionally to ensure the successful delivery of products or services to clients.</li><li>Facilitate the solution-selling process within the Operating Company, aligned to the objectives set for the sub-capability and drive the implementation of the CRM systems (including other technology/digital projects) with the aim to enhance the commercial and sales process.</li><li>Manage budgets, analyse financial performance, and make data-driven decisions to optimize profitability.</li><li>Develop and maintain in-depth knowledge of our products or services, effectively communicating their value proposition to clients.</li><li>Build and maintain relationships with stakeholders to foster a culture of customer service excellence and create new business opportunities with potential clients.</li><li>Contribute to operational efficiencies and standards and continuously strive to identify and in collaboration with Commercial Lead, implement improvement initiatives.</li><li>Act as an ambassador at all times when working; promoting and demonstrating positive behaviours in harmony with Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following Code of Conduct and Ethics policies.</li><li>Perform other related duties as assigned.</li></ul> Requirements: Qualifications Required: <ul><li>Bachelors degree in business, Marketing, or a related field.</li></ul> Experience and Skills Required: <ul><li>5-8+ years of experience in commercial roles with a strong track record of successful sales and business development.</li><li>Proficient knowledge and skills in various key areas, including but not limited to financial management, logistics management, supply chain management, modeling, as well as costing and budgeting.</li></ul>

Role Description: <ul><li>Reporting to the Regional Business Development Manager, Southern Corridor, the Sales Manager is responsible for developing and managing the country sales and marketing initiatives in line with Group strategy and ensure delivery of Plan/Budget Volumes, Margins and operational KPI’s in Zambia.&nbsp;</li></ul> Responsibilities: Financial: <ul><li>Achieve budgeted volumes and margins as per the annual Sales plans targets for Zambia.</li><li>Strict adherence to credit management as stipulated in the company’s standard operating procedures.</li><li>Timely debt collection from all customers and adhere hence to the signed off contractual agreement with all customers.</li></ul> Business Performance <ul><li>Manage sales and marketing activities, creating wide portfolio of clientele, tenders and propose shift in market strategies from time to time to meet the agreed budgets.</li><li>Provide Market intelligence insights by proactive involvement with various contacts to extract relevant information and through research to drive profitability.</li><li>Monitoring sales, stock, supply to the region for trading business and publish a management reporting on regular basis.</li><li>Share information with management critical for strategy and any new information on new projects and various opportunities in the market.&nbsp;</li></ul> Compliance <ul><li>Ensure the company is in compliance with legal and other regulatory requirements regarding sales in order to avoid any breach of law or policy.</li><li>Carry out proper mapping of policies, procedures and process parameters with accounting system</li></ul> Stakeholder Management <ul><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.</li><li>Maintain close working relationships with the supply and logistics team to ensure proper planning of product to achieve business target satisfying the customers’ needs</li></ul> Requirements: Knowledge; Skills and Experience required for this Role <ul><li>University Degree in Business Development / Marketing /Commerce or related field</li><li>At least 5 years demonstrated experience in Oil Industry / Related Industry</li><li>Computer literate</li><li>Strong business negotiation skill</li></ul>

Responsibilities: <ul><li>Strategy and Vision: Develop and execute a forward-thinking EUC strategy aligned with the overall IT and business objectives.</li><li>Identify emerging technologies and trends to enhance the end-user experience and drive innovation.</li><li>Service Delivery and Management: Oversee the delivery and management of all end-user computing services, including desktop support, laptop management, mobile device management (MDM), virtual desktop infrastructure (VDI), software deployment, and collaboration tools.</li><li>Team Leadership and Development: Lead, mentor, and develop a high-performing EUC team. Foster a collaborative and results-oriented work environment.</li><li>Manage team resources, budgets, and performance.</li><li>End-User Experience: Champion the end-user experience, ensuring that services are user-friendly, reliable, and meet the needs of the business.</li><li>Implement mechanisms for gathering user feedback and continuously improving services.</li><li>Security and Compliance: Ensure the security and compliance of all end-user devices and systems, adhering to company policies and industry best practices.</li><li>Collaborate with the security team to implement and enforce security measures.</li><li>Asset Management: Oversee the procurement, deployment, maintenance, and disposal of Client’s end-user hardware and software assets.</li><li>Ensure accurate inventory management and cost-effectiveness.</li><li>Vendor Management: Manage relationships with relevant technology vendors, ensuring service level agreements (SLAs) are met and value for money is achieved.</li><li>Evaluate and select new vendors as needed.</li><li>Collaboration and Communication: Collaborate effectively with other IT departments (e.g., Infrastructure, Security, Applications) and business stakeholders to ensure seamless integration of EUC services.</li><li>Communicate effectively with all levels of the organization on EUC-related matters.</li><li>Problem Management and Resolution: Oversee the resolution of complex end-user issues, ensuring timely and effective solutions.</li><li>Implement proactive measures to prevent recurring problems.</li><li>Budget Management: Develop and manage the EUC budget, ensuring cost-effective operations and investments.</li><li>Project Management: Oversee the execution of key Technology projects from initiation to successful completion, defining project scope and objectives, develop project plans and ensuring on-time and within-budget delivery while maintaining exceptional quality.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree preferred.</li><li>Minimum of 20 years of progressive experience in IT, with at least 10 years in a leadership role managing end-user computing services.</li><li>Strong technical knowledge of end-user hardware, operating systems (Windows, macOS), mobile platforms (iOS, Android), desktop virtualization technologies (e.g., Citrix, VMware Horizon, Windows365), collaboration tools (e.g., Microsoft 365) and Video Conferencing technologies (Crestron, Microsoft Teams Room).</li><li>Experience with modern device management tools and methodologies (e.g., Intune, Jamf).</li><li>Solid understanding of ITIL frameworks and service management principles.</li><li>Excellent leadership, communication (written and verbal), interpersonal, and presentation skills.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Experience managing budgets and vendor relationships.</li></ul>

The RoleThis role entails enhancing the operational efficiency of all fleets across the nation, aiming to minimize downtime and maximize asset availability and utilization across all regions in&nbsp;the country. The individual in this position spearheads the translation of comprehensive business directives concerning fleet management into detailed operational strategies. Their&nbsp;primary focus is on executing fleet management projects aligned with the organizations needs and priorities. Managing, curbing, and offering transparency on fleet operational expenses&nbsp;and essential fleet management metrics. These metrics are instrumental in informing business decisions related to fleet acquisition, monitoring fleet operating conditions, and&nbsp;determining fleet disposal or conversion, aligning these actions with the overarching business directives. Key ResponsibilitiesStrategy and Leadership responsibilities&nbsp;• Formulate, assess, and execute fleet management strategies, guaranteeing team members comprehension and adherence to strategic objectives.&nbsp;• Establish and enforce vehicle operating standards to sustain fleets consistently across all regions.&nbsp;• Devise and implement strategies for cost control and reduction across various fleet types within the business.&nbsp;• Oversee the development and management of the companys fleet budget, ensuring alignment of all vehicle expenses with the allocated budget for the period.&nbsp;• Produce a monthly analysis report on vehicle performance, highlighting the significant contributions of all fleets and identifying necessary enhancements for asset optimization.&nbsp;• Provide leadership and management oversight to staff within the business unit, addressing grievances, disciplinary actions, performance capabilities, and absences effectively.&nbsp;• Drive personnel development initiatives and oversee the team to ensure the delivery of exceptional service standards.&nbsp;&nbsp; Vehicle Management &amp; Operational Responsibilities&nbsp;• Supervise vehicle repairs and ensure adherence to preventive maintenance plans.&nbsp;• Oversee the inventory of vehicle components, ensuring frequent checks and maintenance by assigned team members.&nbsp;• Manage team members to monitor vehicle registration, insurance, and timely renewal of all vehicle documentation.&nbsp;• Address systemic gaps and identified leakages during repair and maintenance periods.&nbsp;• Serve as the primary contact with the companys fleet insurers.&nbsp;• Manage processes for obtaining damage estimates and ensure prompt repairs to meet fleet availability targets.&nbsp;• Provide advice on fleet procurement and recommend disposal of obsolete vehicles in line with the asset life cycle.&nbsp;• Ensure vehicles adhere to approved guidelines, accurately record vehicle usage data, and report it to the business.&nbsp;• Ensure all assets are available as per operational requests by appropriately scheduling, forecasting, and analyzing current usage trends.&nbsp;• Offer visibility on monthly/quarterly diesel consumption, asset utilization, vehicle safety standards, and overall fleet status across different country locations.&nbsp;• Oversee the integration of new assets into the business and provide necessary instructions and training to fleet management operators to prevent accidents, injuries, and asset damage or misuse.&nbsp;• Manage the process of removing fleet assets from the organization, considering relevant factors to maximize returns on investment.&nbsp; Customer Responsibilities&nbsp;• Lead and guarantee continuous fleet availability, spearheading enhancements in customer experience and fostering improved relationships with fleet users.&nbsp;• Monitor performance against Service Level Agreements (SLAs) while effectively managing both internal and external expectations.&nbsp;• Forge robust partnerships with all fleet customer segments, ensuring that provided services, vehicles, and equipment meet the transportation and equipment needs of users across these segments.&nbsp;• Consistently manage critical key performance indices (e.g., fleet availability, performance, user satisfaction, and costs) to ensure the companys fleets consistently rank within the top quartile of comparable peer groups in the industry.&nbsp;• Serve as the foremost expert on all fleet-related matters for Operations Managers and other key internal and external stakeholders.&nbsp; Compliance and Safety Assurance&nbsp;• Ensure compliance with industry regulations, safety protocols, and quality standards in all technical operations.&nbsp;• Implement safety programs and measures to promote a safe working environment for employees and adherence to legal requirements.&nbsp; Budgeting and Resource Management&nbsp;• Develop and manage budgets for technical services, ensuring cost-effective utilization of resources.&nbsp;• Monitor expenditures, analyse variances, and identify cost-saving opportunities where applicable.&nbsp; Stakeholder Engagement and Collaboration&nbsp;• Collaborate with cross-functional teams including Operations, Procurement, and Management to achieve operational objectives.&nbsp;• Maintain relationships with external stakeholders, suppliers, regulatory bodies, and service providers.&nbsp; Technical Expertise and Innovation&nbsp;• Stay updated with industry advancements, technological innovations, and best practices in transportation technical services.&nbsp;• Introduce innovative technologies or methodologies to improve technical operations and service delivery.&nbsp; Risk Management and Crisis Response&nbsp;• Develop contingency plans and strategies to address potential risks or disruptions in technical services operations.• Coordinate responses to emergencies or critical incidents affecting technical aspects of transportation services&nbsp; Minimum RequirementsA degree/ diploma&nbsp;in Mechanical Engineering, Logistics/Transport Management or related discipline&nbsp;Minimum of 7-10 years’ experience in Fleet Management and the last three years should be in a management role • Transport and Logistics&nbsp;&nbsp;• Automobile Workshops and industry&nbsp;• Manufacturing&nbsp;• Proven track records of managing a large fleet size&nbsp;&nbsp;• Consistent achievement in the delivery of business mandates on fleet management&nbsp;• Experience in managing relationship with both internal and external stakeholders&nbsp; Knowledge&nbsp;• Fleet operations&nbsp;• Relevant legislation and statutory obligations relating to the operation of Fleet Transport&nbsp;&nbsp;• An understanding of health and safety issues affecting operational service&nbsp;• Financial monitoring and budgetary control&nbsp;• Able to comprehend and react appropriately to changing situations&nbsp;• Sound knowledge in vehicle maintenance scheduling&nbsp;• Extensive knowledge and experience with fleet support functions; including support services, and competitive business requirements&nbsp; Skills&nbsp;• Strong communication skills - You are an exceptional listener.&nbsp;You communicate clearly.&nbsp;You write exceptionally well, and you speak eloquently. You can explain just about anything to anyone.&nbsp;You’re comfortable on the phone or to groups of people – at any level.&nbsp;You are incredibly tactful&nbsp;when delivering the facts.&nbsp;&nbsp;&nbsp;• Problem solving - You enjoy solving problems.&nbsp;Getting to the root cause.&nbsp;You love taking on difficult challenges and finding creative, innovative solutions.&nbsp;You don’t get flustered easily.&nbsp;If you don’t know the answer, you’ll dig until you find it.&nbsp;• Detail oriented - You pay strong attention to the details as it is one of your core qualities.&nbsp;As far as you are concerned, anything worth doing is worth doing right, every single time.&nbsp;You stay focussed and nothing falls through the cracks on your watch.&nbsp;&nbsp;• Exceptional critical thinking skills - You can identify gaps in logic and underlying causes of issues; You think on your feet.&nbsp;You like learning new things, and you can learn quickly.&nbsp;&nbsp;• Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.&nbsp;&nbsp;• Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude • Certified in Logistics, Transportation &amp; Distribution (CLTD)&nbsp;• Certified in Transportation &amp; Logistics (CILT)&nbsp;• Certified Supply Chain Professional (CSCP)&nbsp;• Possession of Project Management certification (PRINCE2, PMI etc)&nbsp;• Membership of recognized professional body&nbsp;&nbsp;

Responsibilities: <ul><li>Quality Key Contact and Account owner for assigned suppliers.</li><li>Owner of supplier quality performance for assigned suppliers and commodity.</li><li>Organize and Perform Suppliers Scorecard Reviews, Business Reviews, Complaint reviews and other management reviews.</li><li>Quality representative on Sourcing decisions</li><li>Participate / Leads Audits at suppliers (Systematic, process, etc.) per the Annual Audit Plan or Problem-Solving activities. Performs new supplier qualification audit when SDE function is not available in the region.</li><li>Owner of supplier 8D (D4~D8) and 8D quality rating.</li><li>Supports IQE on Complaint Handling for the assigned suppliers (as Escalation step for IQE)</li><li>Define and track Performance Agreements.</li><li>Supplier improvement – Participate in 6-Sigma lean projects, Kaizen events, Quality Improvement Plan activities (CoPQ, CCR, SATI etc.).</li><li>Supplier Training – Provide Technical aid and Training to suppliers when necessary to achieve the required Quality level in collaboration with SDE if needed.</li><li>Contributes to Lessons Learned documents in collaboration with other supplier quality.</li></ul> Requirements: <ul><li>At least 5 years of experience within connector and cable assembly Quality</li><li>Expert Knowledge on ISO9001. Preferred on IATF16949, ISO 14000 and other industry standards</li><li>Certified ISO 9001 auditor by the 2nd party auditor</li><li>Demonstrated skills in a matrix environment</li><li>Working Knowledge on specific product and process as needed (e.g., Molding, Stamping, PCB/PCBA, diecasting, bulk cable …)</li><li>Be familiar with the tools related to supplier APQP process, include but not limit to APQP, PPAP, FMEA, CP, MSA, SPC, R@R and 8D.</li><li>Ability to work across cultures and countries effectively.</li><li>Thorough knowledge of Problem-Solving tools</li><li>Process Auditor Skills mandatory</li><li>SAP basic knowledge</li><li>Knowledge in GD&amp;T and Advance knowledge reading technical drawings and specifications</li><li>Presentation skills</li><li>Communication and negotiation skills</li><li>Coaching skills</li></ul>

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Junior Graphic Designer (Contractual)

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Corporate Legal Counsel

Head of Supply Chain & Storage

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Sales Manager

EUC Operations Lead

Director, Technical Services

Supplier Quality Engineer

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17 contractual agreements Jobs found

Card Authorisation & Fraud Detection Analyst

Junior Graphic Designer (Contractual)

Assistant Brand and Innovation Project Manager (Contractual)

Corporate Legal Counsel

Head of Supply Chain & Storage

Senior Manager Commercial Business Development – Road Freight

Sales Manager

EUC Operations Lead

Director, Technical Services

Supplier Quality Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.