Customer Service Analyst- OTD Analyst

Customer Service Advisor (Senior Analyst)

Scheduling & Production Planning Analyst

Salesforce Support Engineer 

IT System/ Business Analyst

Marketing Automation Analyst

Senior Analyst ITP Forensics

IT System Analyst

Upstream Flow Supply Chain Analyst

Textile - Manager

Responsibilities:: <ul><li>Customer Relationship Management: Serve as the primary point of contact for assigned customers and sales partners, managing the fulfillment of customer orders to ensure on-time and in-full delivery (OTIF). Communicate effectively with stakeholders to reduce pricing discrepancies, resolve case fill issues, and address delivery delays.</li><li>Process Optimization and Problem Solving: Identify opportunities for continuous improvement within the order management process such as pricing discrepancies, OS&amp;D, and returns. Leverage tools such as SAP, Microsoft Excel and Celonis. Proactively implement solutions to enhance customer service initiatives and deliver consistent results.</li><li>Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Policy Compliance: Evaluate and ensure adherence to service-level agreements (SLAs), key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements. Track and report performance metrics to identify improvement opportunities.</li><li>Capability Building and Innovation: Foster a culture of learning by participating in training and development programs. Contribute to special projects and continuous improvement initiatives, identifying innovative solutions to enhance process efficiency and quality.</li><li>Manage order processing and ensure on-time and in-full (OTIF) deliveries.</li><li>Support customer requests and help resolve basic order issues.</li><li>Track &amp; report KPIs (order accuracy, service levels).</li><li>Collaborate with internal teams to optimize OTD processes.</li><li>Learn and grow within the customer service and supply chain field. Must-Have Skills: Customer service experience (OTD, logistics, or related fields).</li><li>Sense of urgency &amp; problem-solving (handle daily tasks efficiently).</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Logistics, or a related field.</li><li>Strong computer skills, including proficiency with ERP systems (e.g., SAP) and Microsoft Office.</li><li>Experience working with Order to Delivery Customer Service/support.</li><li>Exceptional time management and organizational capabilities, with the ability to handle competing priorities.</li><li>Advanced Analytical experience, strategic mindset, time management, problem-solving, and decision-making skills.</li><li>Excellent verbal and written communication abilities in a professional setting.</li><li>Advanced English level is mandatory, as this role provides services to US. Customer Service Analyst – OTD Analyst The Analyst role is more like an entry-level, focusing on day-to-day operations and order fulfillment – we ask at least 1 years of experience in Customer Service role for Logistics, transportation Team Structure:</li><li>Reports to the Team Lead.</li><li>Works with internal teams (Finance, Sales, Supply Chain).&nbsp;</li><li>Good communication skills (work with different teams). Willingness to learn (quick adaptation to SAP &amp; internal processes).</li><li>Fluent English (for working with US customers).</li><li>Support to North America</li></ul>

Responsibilities: <ul><li>Customer Management and Service Excellence: Act as the primary point of contact for assigned complex, high-priority accounts, ensuring consistent and reliable performance. Manage customer situations, including escalations, from order placement to order delivery while proactively identifying and resolving issues to enhance the customer experience.</li><li>Process Optimization and Problem Resolution: Analyze trends and conduct root cause analyses to address pricing discrepancies, OS&amp;D, and returns. Use tools like SAP, Microsoft Excel and Celonis to drive process efficiencies and implement continuous improvement initiatives.</li><li>Strategic Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Analytics: Use data-driven insights to evaluate and improve order management processes. Develop and present analytics-based recommendations to sales partners and customers, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements.</li><li>Capability Building and Leadership: Lead special projects and continuous improvement initiatives to drive innovation within the order management process. Build individual skills through training and participate in pilots, system testing, and service rehearsals before implementing major changes.</li><li>Manage high-priority customer accounts, ensuring orders are processed correctly.</li><li>Analyze customer issues and provide solutions to prevent recurring problems.</li><li>Work closely with Sales &amp; Finance to resolve pricing, invoicing, and payment discrepancies.</li><li>Support continuous improvement projects and process automation.</li><li>Use SAP &amp; Celonis to track performance and identify trends.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>Proven ability to manage complex, high-priority accounts while building and maintaining strong relationships with internal and external stakeholders.</li><li>Proficiency in ERP systems (e.g., SAP) and Microsoft Office, with demonstrated ability to leverage data for trend analysis and process optimization.</li><li>Analytical and root cause analysis skills to identify and resolve challenges in order management processes.</li><li>Excellent verbal and written communication skills with the ability to present insights and lead cross-functional projects or initiatives.</li><li>Strong time management skills with the ability to manage competing priorities and consistently meet or exceed performance objectives.</li><li>Advanced English level is mandatory, as this role provides services to US.</li></ul>

Job Description: <ul><li>We are seeking a highly motivated Scheduling &amp; Production Planning Analyst with expertise in inventory management and advanced Excel modeling skills.</li><li>The ideal candidate will have 2-3 years of experience in scheduling, production planning, and inventory management, with a strong ability to leverage Excel to optimize processes and improve efficiency.</li><li>A background in finance is an added advantage, helping to drive decisions on new business opportunities, cost analysis and budget management within production and inventory functions.</li><li>In this role, you will be responsible for developing and managing production schedules, optimizing inventory levels, forecasting demand, and analyzing data to support decision-making.&nbsp;</li><li>Your advanced Excel skills will be crucial in creating models for production, inventory planning, and reporting, while your understanding of finance will help identify cost-optimization opportunities.</li></ul> Responsibilities: Production Scheduling &amp; Planning: <ul><li>Develop and manage production schedules, ensuring efficient resource allocation (labor, equipment, raw materials) and meeting production deadlines. Work closely with cross-functional teams to align production goals with business objectives.</li></ul> Inventory Management: <ul><li>Monitor inventory levels and ensure alignment with production schedules.&nbsp;</li><li>Optimize inventory to minimize holding costs and reduce the risk of stockouts or overstock situations.</li></ul> <ul><li>Advanced Excel Modeling: </li></ul> <ul><li>Utilize advanced Excel skills to build and maintain models for production planning, inventory optimization, and scheduling. </li><li>This includes using pivot tables, complex formulas, forecasting, data visualization, and macros to enhance decision-making and operational efficiency.</li></ul> Forecasting &amp; Demand Planning: <ul><li>Work with sales, procurement, and other teams to develop accurate demand forecasts, ensuring production schedules are aligned with customer needs and market trends.</li></ul> Capacity &amp; Resource Planning: <ul><li>Analyze production capacity and resource availability, adjusting schedules and inventory management to meet changing demands and operational constraints.</li></ul> Cost Management &amp; Financial Analysis: <ul><li>Collaborate with finance teams to monitor production and inventory costs, identify inefficiencies, and help with cost optimization strategies.&nbsp;finance background will assist in budgeting and forecasting for production-related topics.</li></ul> Performance Reporting: <ul><li>Prepare and present regular reports on production performance, inventory levels, and key performance indicators (KPIs). Provide data-driven insights and recommendations to improve efficiency, reduce costs, and meet business goals.</li></ul> Process Optimization: <ul><li>Continuously assess and refine production planning, scheduling, and inventory management processes. Recommend and implement improvements to reduce waste, increase throughput, and optimize resource utilization.</li></ul> ERP System Utilization: <ul><li>Use ERP systems (SAP) to manage production and inventory data, ensuring accurate tracking of orders, materials, and resources.</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management, Operations, Business, Finance, or a related field.</li><li>2-3 years of experience in scheduling, production planning, and inventory management.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, advanced formulas, forecasting models, macros, and data analysis.</li><li>Strong understanding of production scheduling, inventory management, and supply chain processes.</li><li>A background in finance or financial analysis is an added advantage, helping to identify cost-optimization opportunities and manage budgets effectively.</li><li>Familiarity with ERP systems (e.g., SAP) and other inventory management tools.</li><li>Strong analytical skills and the ability to interpret complex data and generate actionable insights.</li><li>Excellent communication and collaboration skills, with the ability to work cross-functionally with teams across the organization.</li><li>Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.</li></ul> Preferred Qualifications: <ul><li>Certification in Supply Chain Management or Finance-related qualifications (e.g., MBA) is a plus.</li><li>Experience with data visualization tools (e.g., Power BI, Tableau) for reporting and dashboard creation.</li><li>Knowledge of production planning software or inventory management systems is beneficial.</li></ul>

Responsibilities: <ul><li>The Application Support Analyst III will maintain, integrate and implement software applications within the organization.&nbsp;</li><li>In this role, you will perform complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.&nbsp;</li><li>Develop and recommend improvements to advanced and complex application support processes and procedures.&nbsp;</li><li>Review, analyze and prioritize incoming incident tickets and user requests.&nbsp;</li><li>Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.</li><li>Review and performs the programming, configuration, testing and deployment of fixes or updates for application version releases.&nbsp;</li><li>Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.&nbsp;</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>Previously worked as an tech support, applications specialist or in another related role.</li><li>4 years of Salesforce experience and be comfortable doing basic Salesforce administration tasks such as user management, configuration and building reports and dashboards.</li><li>Computer proficiency, communication skills, analytical thinking, troubleshooting abilities, accuracy, and teamwork.&nbsp;</li><li>A Bachelors Degree in information technology or a similar field is often required by employers.</li></ul>

Responsibilities: <ul><li>Handled large scale front-facing projects, with experience in stakeholder engagement and management.</li><li>Proven and hands-on experience with IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using testing software.</li><li>Collaborate with technical teams to design IT systems that meet business requirements</li><li>Evaluate existing systems and technologies, identifying gaps and areas for improvement.</li></ul> Requirements: <ul><li>At least 3 years of work experience as business analyst or equivalent position. Handled large scale front-facing projects, with experience in stakeholder engagement and comms management.&nbsp;</li><li>Bachelor’s degree in business, Management of Information Systems, Information/ Infocom Technology, or related discipline;.</li><li>Proven and hands-on experience with IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using testing software.&nbsp;</li><li>Experience in AGILE methodologies and Cloud platform projects, preferably in using Jira, Figma, MS Visio, and Tricentis Tosca.</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met.</li><li>Possess strong communication skills with an excellent command of the English language.&nbsp;</li><li>Must be organized and able to work with minimal supervision to ensure tasks are well completed and project is on schedule.</li></ul>

Overview: <ul><li>The successful candidate will demonstrate strong technical proficiency, project management skills, and the ability to collaborate across diverse teams.&nbsp;</li><li>They will contribute to improving marketing operations by identifying areas for process optimization and supporting marketing automation strategies in a fast-paced environment.</li></ul> Responsibilities: Campaign Planning &amp; Execution: <ul><li>Develop and execute email marketing campaigns, including personalization, segmentation, A/B testing, and performance analysis.&nbsp;</li><li>Implement nurture campaigns to move prospects through the sales funnel and drive conversions.</li><li>Collaborate with creative teams to ensure consistency in messaging and branding across campaigns.</li><li>Balance multiple campaign requests while maintaining attention to detail and deadlines.</li></ul> Demand Generation &amp; Account-Based Marketing (ABM): <ul><li>Support and provide strategic inputs into demand generation efforts by planning and implementing campaigns that drive awareness, engagement, and lead acquisition.</li><li>Partner with campaign, COE and&nbsp;BU teams&nbsp;to align marketing strategies with account-level goals and objectives.</li><li>Utilize ABM tools to engage high-priority accounts through targeted marketing activities.</li></ul> Data Analysis &amp; Reporting: <ul><li>Monitor and analyze campaign performance metrics, providing actionable insights to stakeholders.</li><li>Build dashboards and reports to track KPIs and demonstrate the ROI of marketing efforts.</li><li>Ensure data integrity across platforms and maintain compliance with data management protocols.</li></ul> Requirements: <ul><li>Bachelor’s degree in Marketing, Business, or a related field.</li><li>Experience in marketing automation or a related role, with demonstrated proficiency in Eloqua, Salesforce, or similar platforms.</li><li>Technical &amp; Analytical Skills:</li><li>Hands-on experience with marketing automation tools, CRM systems, and ABM platforms (e.g., Demand base, Marketo, HubSpot).</li><li>Strong analytical skills to interpret campaign data and develop actionable insights.</li><li>Proficiency in HTML, email templates, and API integrations.</li></ul>

Be a part of a revolutionary change.

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Wherever you join our crucial 47,000-strong Operations team, you’ll have the opportunity to make an impact. PMI’s shift from selling cigarettes to our new smoke-free products has changed the way we work. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning.

Bring us your curiosity and a desire to challenge the everyday, and we’ll give you lots of responsibility. You’ll help us improve, inject innovation and create new ways of working. You’ll be solving supply chain problems that span the whole world: a smoke-free world.

For our Illicit Trade Prevention’s (ITP) team, based in London, we are currently looking for a Senior Analyst ITP Forensics

This role holder will be a Subject Matter Expert (SME) in tobacco products and Smoke Free Products (SFP) (incl. Illicit products) forensics and fulfill PMI’s legal and court requirements as Intellectual Property (IP) right holder. While contributing to the development of innovative methodologies, features and tools to protect and authenticate PMI products, generating product intelligence on illicit products to support ITP strategies and activities, and law enforcement investigations and litigation actions.

Key accountabilities:

Product authentication: perform PMI products authentication within a timely and satisfactory manner, for both our combustible (CC) and smoke free (SFP) category.
Product Intelligence:
perform product analyses, from Empty Pack Surveys’ samples to investigations and evidence materials, as well as from consumer complaints, test purchases, SFP device returns, in-market sampling, SFP recycling hubs, etc.
Product Forensics and Investigative support: perform forensics evaluation of samples of potentially illicit tobacco products stemming from various sources.
Organize and perform onsite inspections of raided illegal factories (manufacturing premises), aiming to support authorities in the fight against illicit manufacturing of tobacco products (incl. CC and SFP).
Trigger or support follow-up actions.
Represent the company in various events, incl. witness hearings or other legal proceedings, acting as PMI’s SME in product authentication and forensics.
Perform enhanced profiling of illicit products (“grouping”), aiming to support ongoing investigations or provide product intelligence to internal and external partners.
Product Security Features (PSF): use in practice PMI PSFs and verify their functionality, providing factual and constructive feedback on their presence and effectiveness to the supervisors or personnel in charge.
Supplier Liaison Program (SLP): support or contribute to the process by collecting information, gathering evidence and materials as part of ongoing forensics activities (e.g., factory raids follow-ups, company checks etc.).
SFP:
Actively contribute to protecting the consumer journey and the fast-evolving product lifecycle and distribution models, by analyzing samples stemming from manufacturing through distribution to sales, and its reverse logistics (returns and recycling).
Provide SME expertise for the new products in PMI’s portfolio, incl. launches and markets resulting from PMI business agreements, mergers or acquisitions.
Supply Chain Integrity: actively support and contribute to the process of fulfillment of PMI regulatory or internal obligations included in PMI’s Anti-Diversion programs. By responding to external and internal partners requests for technical expertise and product forensics,
Public-Private Partnerships (PPP) through technical assistance:
deliver, support and / or assist in technical training program deliverables to law enforcement authorities aiming at building their capability in tackling illicit trade.
Support building the “external engagement corridors” for further follow-up actions.
Industry Technical Alliance: contribute to process by ensuring the relevant technical information, samples and forensics info availability, when applicable.
Forensics IT Systems: contribute to maintenance and continuous improvements process of ITP system(s) in place.
3rd party support personnel supervision: supervise and coordinate a potential pool of external vendors or service providers contracted for support in product authentication, inspections, and analyses (incl. EPS pack analysis).
We are looking for someone with;

University (master or bachelor degree), preferably in Technical Sciences.
Strong experience in the tobacco industry or other consumer goods industry, preferably in product forensics at the anti-counterfeit / anti-illicit trade department or similar.
Know-how of technical examination techniques for products and forensics evaluation, incl. chemical and qualitative analysis methodologies and external laboratories network.
Knowledge of SFPs and vaping products, incl. electronics, SFP consumables and oral products category.
Project Management - Certified project management skills, incl. international and cross-functional projects coordination and supervision.
People Management - Supervision and daily coordination of the external vendors and subcontractors / external inspectors.
What we offer:

Our success depends on the talented people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
Take pride in delivering our promise to society: to deliver a smoke-free future.

Role

Responsibilities: <ul><li>Review system/application design specifications of document management system developed in (OpenText, SharePoint, Newgen etc..)</li><li>Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements</li><li>Review design and hands on work on GCC/GCC+ preferred Azure.</li><li>Facilitate and support the System Integration Test and User Acceptance Test.</li><li>Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the IT application systems (hereinafter known as the “Systems”).</li><li>Understand and review source codes from vendor(s) for deployment.</li><li>Provide technical and project management support which includes managing the daily operations of the Systems, performing continuous review to improve the Systems, and ensuring that the Authority’s appointed contractor(s) complies with the Authority’s requirements.</li><li>Offer support in managing, maintaining, and testing Systems, ensuring their efficient operation and functionality.</li><li>Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of Systems.</li><li>Manage and maintain IT Processes, track technical documentation and monitoring of progress; i) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; j) Provide IT operation support for Systems; and</li><li>Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.</li><li>Review system/application design specifications of document management system developed in (OpenText, SharePoint, Newgen etc.)</li><li>Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements</li><li>Review design and hands on work on GCC/GCC+ preferred Azure.</li><li>Facilitate and support the System Integration Test and User Acceptance Test.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field;&nbsp;</li><li>5 to 8 years relevant experience.</li></ul>

Responsibilities: <ul><li>Lead Suppliers Audit of Supply Chain domain, support suppliers in diagnosing issues, analyzing data/process/system, drive action plans on continuous improvement</li><li>Governance actions progress with suppliers, make sure all open actions to be implemented and closed on time. Lead and document Supplier audit reports, create guidance book and strategy plans for long run.</li><li>Collaborating with procurement, suppliers, and vendors to align their processes with the transformation goals.</li><li>Establishing strong partnerships to drive mutual success.</li><li>Strategy Development: Developing a clear and comprehensive ‘Upstream Planning Blueprint’ for global network of BU Outside Group Vendor.&nbsp;</li><li>Involves identifying opportunities for improvement, setting objectives (long term and short term), and outlining the roadmap to achieve the desired changes.</li></ul> Vendor Delivery Performance Management:&nbsp; <ul><li>Monitor, Track and Orchestrate the Vendor Operations Performance with Organization on regular basis against established KPI (MOQ, Lead Times, Shipment Reliability, Forecast Reliability).</li><li>Analyze historical performance data to identify patterns, trends, and opportunities for improvement. Use data-driven insights to make informed decisions regarding vendor relationships and drive supplier accountability.</li><li>Lead Regular cross-functional reviews to share insights on Trends, Deviations, Root Cause Analysis and Action Plan Progress. Address Issues and drive Decision Making with stake holders to mitigate risks.</li><li>Digitalize to help in animation. Heatmaps to drive focus and prioritization.</li><li>Qualify and Guarantee Vendor Master Data Health</li></ul> Process Optimization:&nbsp; <ul><li>Evaluating existing upstream supply chain processes, identifying areas for optimization and efficiency improvement.</li><li>Implementing best practices and ensuring that processes are standardized and streamlined across factories.</li><li>Establish supply network operational excellence (SNOE) reviews with Key Vendor at regular frequency, with clear agenda and agreed action plan to improve performance.</li><li>Partner with Global Logistics to enable Raw Material Central Planning Hub&nbsp;&nbsp;&nbsp;</li><li>Drive IBP adoption towards forecast propagation and capacity commit backs.</li></ul> Upstream Vendor Portal: <ul><li>Be key user of BU Pilot of new external Vendor Portal solution. Drive successful Pilot, Broader roll out and adoption.</li><li>Establish current work process state, and journey map to Ideal End-Stage.</li><li>Articulation and maximization of value creation.</li><li>Skill Network and Cross-Functional Collaboration: Developing cross-BU network of Subject Matter Experts.</li><li>Sharing Best Practices, Documentation, and development of BU Upstream Playbook, including Make-Buy Decision Making, New Product Introduction (NPI), vendor changes, industrial transfers, and business acquisition.</li></ul> Risk Management:&nbsp; <ul><li>Identifying potential risks and vulnerabilities in the upstream supply chain and developing strategies to mitigate them.</li><li>Ensuring supply chain resilience and contingency planning to handle disruptions effectively.</li></ul> Continuous Improvement: <ul><li>Encouraging a culture of continuous improvement within the supply chain organization.</li><li>Seeking feedback from stakeholders and leveraging lessons learned to refine strategies, establishing volution of in-process KPIs and achieve better results.</li></ul> Requirements: <ul><li>A bachelors degree in supply chain management, business administration, industrial engineering, or a related field</li><li>Minimum of 5-10 years’ experience in a multinational and complex global environment.</li><li>Progressively more responsibility and experience in Procurement and Factory Supply Chain Management leadership roles.</li><li>High proficiency in Vendor Management, Procurement and Material Management.</li><li>Must be a recognized leader for continuous improvement.</li><li>Abilities to drive and oversees multiple Projects End-to-End, with track record of achieving results and abilities to drive effective change management.</li><li>Competent with supply chain management software (SAP Must, IBP is a plus) and analytics tools.</li><li>Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.</li><li>Understand business drivers and able to balance between short- and long-term objectives.</li><li>Excellent ‘English’ communication skills to articulate and engage stakeholders at all levels.&nbsp;</li></ul>

Responsibilities: Sector Expertise and Analysis: <ul><li>Specialize in the Textiles and Gems &amp; Jewellery sectors, with additional expertise in the Pharma sector as an added advantage.</li><li>Continuously analyze and track trends, performance, and key developments within the assigned sectors.</li></ul> Client and Stakeholder Management: <ul><li>Regularly interact with clients to provide updates on industry trends, research insights, and the impact of significant industry events.</li><li>Present sector-related findings and research in meetings and presentations tailored to clients’ needs.</li></ul> Team Leadership: <ul><li>Lead and oversee the work of 1-2 analysts, ensuring high-quality outputs and supporting their career development and alignment with organizational goals.</li></ul> Product and Report Leadership: <ul><li>Lead the development of new products, thematic reports, and bespoke assignments related to macroeconomic and sectoral topics.</li><li>Ensure process compliance and adherence to research calendars.</li></ul> Research &amp; Reporting: <ul><li>Publish periodic updates, articles, and presentations on the performance and key trends of the Textiles and Gems &amp; Jewellery sectors.</li><li>Regularly compile and assess the performance of leading companies within these sectors.</li></ul> Sector Monitoring and Analysis: <ul><li>Continuously monitor key data, demand-supply trends, price movements, and trade dynamics within the Textiles and Gems &amp; Jewellery sectors.</li><li>Analyze and evaluate macroeconomic and sector-specific factors that influence sector performance.</li></ul> Client Interaction and Reporting: <ul><li>Provide clients with regular updates on sectoral trends, research findings, and opinions.</li><li>Present research reports and sector-specific presentations to clients, offering insights into industry developments.</li></ul> Management of Research and Reports: <ul><li>Lead thematic research reports and bespoke projects tailored to client needs, ensuring that all deliverables are of the highest quality and relevance.</li><li>Ensure research deliverables are completed in line with the research calendar and deadlines.</li></ul> Team Management: <ul><li>Supervise 1-2 analysts, ensuring their work meets the desired quality standards and that they receive guidance and support for their professional development.</li><li>Help analysts meet their individual career goals within the framework of the team and organizational objectives.</li></ul> Compliance and Process Adherence: <ul><li>Ensure compliance with internal processes, guidelines, and timelines related to research activities.</li><li>Actively contribute to ensuring that all research projects are executed according to standards and expectations.</li></ul> Requirements: <ul><li>Education Qualification: Post Graduate Degree (preferably in Finance, Business, or a related field).</li><li>CA (Chartered Accountant) or CFA (Chartered Financial Analyst) qualifications are highly preferred.</li><li>Minimum Experience:5 years of relevant experience in financial research, client interaction, and sector-specific expertise in Textiles, Gems, and Jewellery.</li><li>Maximum Experience:10 years of experience is preferred to ensure a solid foundation of industry knowledge and expertise.</li><li>Textiles: Deep understanding of the textiles industry, including market trends, production processes, and key drivers.</li><li>Gems and Jewellery: Extensive knowledge of the gems and jewellery sector, including market dynamics, product valuation, and industry standards.</li><li>Client Interaction: Experience in client relationship management, engaging with existing clients, and building long-term partnerships.</li><li>Proven ability to pitch to new clients, tailor solutions based on client needs, and drive business development.</li><li>Financial Research: Strong ability to conduct industry-specific financial research to analyze market conditions, financial performance, and investment opportunities in the Textiles and Gems &amp; Jewellery sectors.</li><li>Familiarity with industry reports, financial models, and market trend analysis.</li><li>Valuation: Expertise in valuing companies and assets in the Textiles and Gems &amp; Jewellery sectors.</li><li>Knowledge of various valuation methods such as Discounted Cash Flow (DCF), Comparable Company Analysis (CCA), and precedent transactions.</li></ul>

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31 coring analyst Jobs found

Customer Service Analyst- OTD Analyst

Customer Service Advisor (Senior Analyst)

Scheduling & Production Planning Analyst

Salesforce Support Engineer

IT System/ Business Analyst

Marketing Automation Analyst

Senior Analyst ITP Forensics

IT System Analyst

Upstream Flow Supply Chain Analyst

Textile - Manager

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31 coring analyst Jobs found

Customer Service Analyst- OTD Analyst

Customer Service Advisor (Senior Analyst)

Scheduling & Production Planning Analyst

Salesforce Support Engineer

IT System/ Business Analyst

Marketing Automation Analyst

Senior Analyst ITP Forensics

IT System Analyst

Upstream Flow Supply Chain Analyst

Textile - Manager

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WhiteCrow is on a mission to connect companies with the best talent across the globe.