Global Director FP&A

Strategic Business Development Lead

Legal Workflow Automation Executive

Legal Workflow Specialist

Business Analyst  Authorization, BTP & Basis

Forward Deployed AI Strategist

AML and Compliance Manager

Executive Assistant and Administrative Lead

Sr. Manager, Quality & Reliability Engineering

Customer Service Specialist

Role Description: <ul><li>We are partnering with a leading global manufacturing organization to appoint a Global Director, Financial Planning &amp; Analysis (FP&amp;A).</li><li>Reporting directly to the CFO, this is a strategic leadership role responsible for driving financial planning, business performance, commercial insights, and business intelligence across a global footprint.</li><li>The successful candidate will play a pivotal role in supporting executive decision-making, leading FP&amp;A activities, enhancing business intelligence capabilities, and partnering with senior leadership to drive sustainable business growth.</li></ul> Responsibilities: Financial Planning &amp; Performance Management <ul><li>Lead the Groups annual budgeting, forecasting, and long-term planning processes.</li><li>Develop robust financial models and scenario planning to support strategic decision-making.</li><li>Partner with senior leadership to establish financial objectives, KPIs, and multi-year operating plans.</li><li>Deliver timely, accurate and insightful financial analysis to support commercial and operational decision-making.</li><li>Monitor business performance and identify opportunities to improve profitability and operational efficiency.</li></ul> Executive Reporting &amp; Business Partnering <ul><li>Prepare executive-level financial reports and presentations for senior leadership, Board members, investors and lenders.</li><li>Lead monthly business performance reviews and provide actionable insights on financial performance, risks and opportunities.</li><li>Partner closely with Commercial, Operations, Supply Chain and other functional teams to support business performance and strategic initiatives.</li><li>Build strong cross-functional relationships and influence decision-making across the organisation.</li></ul> Strategic Projects <ul><li>Support key strategic initiatives including M&amp;A, investments and corporate development projects.</li><li>Conduct financial analysis and scenario modelling to support investment decisions.</li><li>Contribute to organisation-wide strategic planning and transformation initiatives.</li></ul> Business Intelligence &amp; Finance Transformation <ul><li>Lead the Business Intelligence function and drive improvements in reporting, analytics and data accessibility.</li><li>Champion automation, AI-enabled reporting and continuous improvement initiatives across Finance.</li><li>Partner with IT and business stakeholders to improve data governance, reporting capabilities and financial systems.</li><li>Drive the adoption and optimisation of SAP and integrated reporting platforms.</li></ul> Leadership <ul><li>Lead, coach and develop a high-performing team of Finance Business Partners and Business Intelligence professionals.</li><li>Foster a culture of collaboration, continuous improvement and data-driven decision-making.</li><li>Build organisational capability across financial analysis, business partnering and digital finance.</li></ul> Requirements: Essential Experience <ul><li>Professional Accounting qualification (ACA, ACCA, CPA, CIMA or equivalent).</li><li>Minimum 15 years of Finance experience with at least 10 years in senior leadership positions.</li><li>Demonstrated expertise in Financial Planning &amp; Analysis within a multinational organisation.</li><li>Strong background in manufacturing finance, including standard costing.</li><li>Experience leading regional or global finance teams.</li><li>Proven experience in executive-level business partnering and stakeholder management.</li><li>Exposure to Board reporting, investor presentations and executive financial reporting.</li><li>Experience driving strategic finance initiatives and organisational performance improvements.</li></ul> Preferred Experience <ul><li>Business Intelligence leadership experience.</li><li>Finance transformation and process improvement experience.</li><li>Exposure to M&amp;A, investments or corporate development activities.</li><li>Experience working with SAP and modern reporting platforms such as Power BI.</li><li>Experience leading data governance, reporting automation or AI-enabled finance initiatives.</li></ul> Skills &amp; Competencies <ul><li>Strong commercial and business acumen.</li><li>Exceptional analytical and problem-solving abilities.</li><li>Excellent communication and presentation skills.</li><li>Ability to influence and challenge senior stakeholders constructively.</li><li>Strategic mindset with the ability to translate complex financial information into actionable business insights.</li><li>Proven leadership capabilities with experience developing high-performing teams.</li><li>Strong project management and change management skills.</li></ul>

Responsibilities: <ul><li>Partner with Account Executives / Strategic Account Managers to research prospects, shape pursuit strategies, and drive opportunities from qualification through close (new business and expansion), including positioning, objection handling, driving stakeholder alignment.</li><li>Engage managing partners, practice chairs, firm leadership, and senior in-house counsel to understand priorities and position us as a trusted partner in legal AI and workflow transformation.</li><li>Lead senior-level discovery and structured workflow analysis to diagnose challenges, map decision makers / champions, and identify value levers, inefficiencies, and measurable ROI opportunities.</li><li>Translate legal workflows into clear, commercially compelling use cases and solution strategies, aligned to practice areas and client strategic objectives.</li><li>Design and deliver tailored, insight-led demonstrations and high-impact presentations that connect workflow insight, product capability, and commercial outcomes across 1:1, small group, and large group settings.</li><li>Develop bespoke proof-of-concept engagements to validate value and build confidence; serve as the Voice of the Customer by partnering with product/engineering/marketing/strategy, informed by customer/competitor/market research, and represent us at industry events and executive briefings.</li></ul> Requirements: <ul><li>For US-based employee, have a JD</li><li>For UK-based coverage, be a Qualified Solicitor (England &amp; Wales) with 3+ years PQE • 3+ years of experience in leading law firm (Top 50) or in-house experience in large corporation</li><li>Background in corporate, finance, disputes/litigation, or other complex practice areas with demonstrable client-facing experience (preferred).</li><li>Have experience establishing credibility with partners, firm leadership, and senior in house counsel through strong executive presence, legal expertise, and AI fluency.</li><li>Deliver persuasive, insight-led presentations and demonstrations that engage both legal and business stakeholders (including impromptu whiteboard-style and formal presentations/demos).</li><li>Demonstrate a deep understanding of legal workflows, legal service delivery models, and emerging legal technology trends - able to translate this into tailored, workflow-specific value narratives.</li><li>Demonstrate curiosity, intellectual enthusiasm, and conviction about how AI and legal technology can transform legal workflows and client delivery.</li><li>Operate effectively in a target-driven, revenue-accountable role with a clear commercial mindset (pipeline/revenue ownership).</li><li>Collaborate effectively across teams (sales, marketing, product, client success) to deliver unified client engagement strategies. Sales or customer-facing experience (including law firm business development, secondment, or experience directly managing law firm client matters/relationships) is a plus.</li><li>Partner with Account Executives / Strategic Account Managers to research prospects, shape pursuit strategies, and drive opportunities from qualification through close (new business and expansion), including positioning, objection handling, driving stakeholder alignment.</li><li>Engage managing partners, practice chairs, firm leadership, and senior in-house counsel to understand priorities and position us as a trusted partner in legal AI and workflow transformation.</li><li>Lead senior-level discovery and structured workflow analysis to diagnose challenges, map decision makers / champions, and identify value levers, inefficiencies, and measurable ROI opportunities.</li><li>Translate legal workflows into clear, commercially compelling use cases and solution strategies, aligned to practice areas and client strategic objectives.</li><li>Design and deliver tailored, insight-led demonstrations and high-impact presentations that connect workflow insight, product capability, and commercial outcomes across 1:1, small group, and large group settings.</li><li>Develop bespoke proof-of-concept engagements to validate value and build confidence; serve as the Voice of the Customer by partnering with product/engineering/marketing/strategy, informed by customer/competitor/market research, and represent us at industry events and executive briefings.</li></ul>

Role Description: <ul><li>As a Legal Workflow Automation Executive , you collaborate closely with top legal teams to leverage Generative AI in automating legal processes—designing intelligent workflows that streamline operations, enhance efficiency, and empower firms to make more informed decisions.</li><li>Your role centres on identifying automation opportunities, demonstrating practical AI-driven solutions, and guiding adoption to ensure measurable improvements from initial implementation through to scalable impact.</li></ul> Responsibilities: <ul><li>Partner with lawyers and legal operations leaders to unpack real world legal workflows, pain points, and inefficiencies.</li><li>Translate legal work into high value workflow use cases supported by AI and trusted legal content.</li><li>Design and deliver tailored product demonstrations, training sessions, and workshops aligned to specific practice areas and team needs.</li><li>Support the full client journey in partnership with Customer Success — from pilots and onboarding to firm wide or department wide adoption.</li><li>Act as a strategic sounding board for clients evaluating the ROI, risk, and operational impact of AI in legal practice.</li><li>Represent the customer internally by feeding insights into product development, roadmap prioritisation, and go to market strategy.</li><li>Capture best practices and contribute to repeatable playbooks that help scale this function locally and globally.</li></ul> Requirements: <ul><li>A recognised legal qualification (LLB or equivalent).</li><li>A minimum of 3 years’ experience practising law within a top tier law firm, corporate legal team, or public sector legal environment.</li><li>A strong understanding of legal workflows, legal processes, and the practical realities of delivering legal services.</li><li>Proven confidence engaging with senior legal stakeholders, with the ability to establish trust and credibility quickly.</li><li>Clear, persuasive communication skills, with the ability to engage legal, operational, and executive audiences effectively.</li><li>A genuine interest in legal technology and the application of AI to enhance the quality and efficiency of legal work.</li></ul>

Responsibilities: <ul><li>Design and deliver onboarding tailored to South African firms, practice groups, and in‑house legal teams.</li><li>Lead interactive training sessions that demonstrate AI‑enabled workflows across research, drafting, review, and knowledge management</li><li>Create clear, practical training materials, including guides and short videos.</li><li>Engaging in-house legal teams to understand their daily workflows and creating tailored AI solutions (e.g., Protégé Workflows) to enhance existing processes, improve outcomes, and increase productivity and ROI.</li><li>Monitor product usage across SA clients and drive increased utilisation, particularly in high‑volume corporate, regulatory, and litigation practices.</li><li>Identify adoption obstacles specific to SA legal environments</li><li>Demonstrate measurable client value, including efficiency gains, quality improvements, risk reduction and consistency.</li><li>Work with customers to understand existing processes and design improved, AI‑supported workflows.</li><li>Configure workflows to align with client preferences, practice‑area needs, and organisational standards.</li><li>Share proven approaches and best practices to support learning across the customer base.</li><li>Represent customer perspectives internally, translating feedback into clear, practical insights.</li><li>Partner with product and development teams to inform future improvements.</li><li>Support testing of new features, focusing on usability, accuracy, and real‑world application.</li></ul> Requirements: <ul><li>Admitted Attorney (LLB required; articles completed).</li><li>2–5+ years post‑admission</li><li>Exposure to complex legal workflows—corporate, commercial, litigation, regulatory or similar.( advantageous)</li><li>Confidence communicating with a range of stakeholders and delivering clear, engaging presentations or training</li><li>Ability to “translate” legal workflows into repeatable, technology‑enabled processes.</li><li>An interest in legal technology and curiosity about how AI can support better legal outcomes</li><li>Excellent relationship‑building, active listening and stakeholder‑management skills.</li><li>Data‑driven mindset with the ability to articulate value and ROI</li></ul>

Role Description: <ul><li>We are seeking an experienced Business Analyst for SAP Authorization to design, implement, and govern access controls and BTP-related activities in our SAP S/4HANA landscape. This role is critical to ensuring secure, compliant, and efficient system usage within our corporate, manufacturing and supply chain environment. You will take end-to-end ownership of SAP security and support SAP BTP and Basis activities from understanding business processes and defining access requirements to hands-on role design, testing, deployment, and ongoing support.</li></ul> Responsibilities: <ul><li>The position requires a strong balance of technical expertise, governance, and stakeholder collaboration.</li><li>Design, build, test, and maintain SAP S/4HANA roles by translating business requirements into secure, scalable role structures</li><li>Manage user access lifecycle activities (provisioning, modification, de-provisioning) in compliance with internal controls and audit standards</li><li>Perform Segregation of Duties (SoD) analysis, risk identification cum analysis, remediation, manage user access requests, and emergency access management</li><li>Collaborate with business stakeholders, IT teams, and auditors to resolve access issues and address audit findings</li><li>Troubleshoot authorization issues and conduct root cause analysis across SAP modules</li><li>Maintain and continuously improve SAP security frameworks in production environments</li><li>Develop and maintain documentation, including role design standards, access matrices, and procedures</li><li>Provide Level 2 and Level 3 support for SAP security-related incidents and requests</li><li>Provide SAP Basis support including transport, patch and upgrade, coordination of system refresh activities</li><li>Support automation and workflow using SAP BTP.</li><li>Ensure ongoing system compliance, stability, and performance related to access controls</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree in Information Technology, Business, or a related field (Master’s degree is a plus).</li><li>SAP Authorization or SAP GRC Certification is a strong advantage.</li><li>Minimum 5 years of SAP security/authorization experience, including at least one S/4HANA implementation or conversion.</li><li>Strong experience with PFCG role design and maintenance, user and role administration, authorization object analysis and troubleshooting, risk analysis, emergency access, access request management and SoD analysis and compliance controls</li><li>Good understanding of SAP SD, EWM/MM, FICO, AM, QM and PP, Concur, Ariba, IBP and the business processes to design effective security roles.</li><li>Experience supporting audit activities, internal controls, and compliance reviews.</li><li>Knowledge of integration environments (e.g., Salesforce &amp; MES) from an authorization impact perspective is an advantage.</li><li>Experience with S/4HANA environments, including Fiori app authorizations</li><li>Experience with using SAP BTP for building automation and workflow</li><li>Strong analytical and problem-solving skills, with attention to detail.</li><li>Excellent communication skills and ability to work with cross-functional teams.</li><li>Self-driven, disciplined, and able to work independently while meeting timelines.</li></ul>

Role Description: <ul><li>The Strategy team is looking for a hands-on AI-enabled strategy and market intelligence professional to materially accelerate the way we conduct deep research, market intelligence, analytical modeling, and GTM analysis by applying high impact AI workflows and translating them into sharper strategic decisions.</li><li>The individual will partner with business, product, commercial, and tech teams to translate ambiguous questions into actionable insights, while developing and scaling AI-enabled solutions that improve strategic decision-making and drive measurable business impact.&nbsp;</li><li>The individual is expected to work in close partnership with our client IT team, to leverage existing AI &amp; data capabilities on Databricks &amp; AWS (where applicable) while developing solutions.</li></ul> Responsibilities: Strategic problem solving and driving cross-functional execution&nbsp; <ul><li>Translate AI-assisted analyses into practical executive decisions by applying strong business judgment, rigorous validation protocols, and a sharp “so-what” orientation</li><li>Collaborate with and influence senior stakeholders across strategy, sales, technology teams, and P&amp;L owners</li><li>Good first-principles and problem-solving capabilities with the ability to build and test strategic hypotheses Identifying meaningful opportunities to leverage AI and deploying scaled AI solutions at pace</li></ul> Identify, assess, and prioritize high-value AI and automation opportunities by translating business challenges into scalable, practical solutions&nbsp; <ul><li>Design proprietary AI-enabled workflows, agents, and accelerators for recurring strategy activities (competitor monitoring, earnings call tracking, tariff and regulatory intelligence, voice-of-customer mining etc.)</li><li>Build reusable templates, workflows, and modules to drive adoption and embed AI capabilities into strategy processes</li></ul> Executing rapid AI-augmented research and competitive intelligence&nbsp; <ul><li>Lead AI-augmented research using tools like Claude, OpenAI, Perplexity, AlphaSense, CapIQ etc. to deliver source-triangulated competitive and industry insights</li><li>Synthesize structured datasets (S&amp;P Capital IQ, Bloomberg, IDC, Gartner) and unstructured sources (10-Ks, analyst reports, expert interviews) – to generate and validate AI-assisted outputs</li></ul> Support strategy team in day-to-day execution by leveraging AI-led tools <ul><li>Lead AI-enabled market sizing, opportunity mapping, and TAM/SAM/PAM modelling</li><li>Accelerate financial modelling – scenario and sensitivity analyses, valuation, NPV/IRR, segment P&amp;Ls, pricing</li><li>Support M&amp;A pipeline by AI-screening targets and generating investment theses</li></ul> AI enablement, coaching and continuous innovation <ul><li>Coach strategy team members on prompting techniques, research workflows, and AI-fluent execution</li><li>Scale AI adoption across Corporate Strategy through hands-on mentorship of beginner users</li><li>Stay current on agentic stacks, multimodal models, and deep research agents</li></ul> Requirements: Skillset and capabilities AI fluency and hands-on deployment orientation&nbsp; <ul><li>Working knowledge of GenAI patterns – LLM capabilities/limitations, prompt design, etc.</li><li>Proven ability to convert business problems into reusable AI workflows, tools, or accelerators</li><li>Builder mindset with experience prototyping AI solutions using frontier tools &amp; low-code platforms</li></ul> Analytics, modelling, and research excellence <ul><li>Strong modelling skills across TAM/SAM/PAM, scenarios, sensitivities, NPV/IRR, valuation etc.</li><li>Ability to synthesize structured datasets with unstructured sources</li><li>Research discipline – source triangulation and rigorous validation of AI outputs</li></ul> Strategic problem solving, communication, executive presence, and influence&nbsp; <ul><li>Sharp "so-what" orientation to translate AI outputs into practical executive decisions</li><li>Crisp written and verbal communication, with ability to frame board-ready narratives</li><li>Skill in explaining AI workflows and implications to both technical and non-technical audiences</li><li>Stakeholder management across strategy, commercial, data, and technology teams</li></ul> Ownership, and execution <ul><li>Independently own workstreams end-to-end – from framing through deployment</li><li>High bar for quality; never publishes unchecked AI outputs or unvalidated analysis</li></ul> Coaching and capability building&nbsp; <ul><li>Patience and ability to coach colleagues on prompting, research workflows, and source validation</li><li>Track record of building reusable playbooks – templates and training modules that scale adoption</li></ul> Passion, curiosity, and learning agility <ul><li>Deep passion for AI, tech, and industrial innovation, with curiosity to stay current on frontier tools</li><li>Entrepreneurial ownership mindset and drive to build a new AI-enabled strategy capability</li></ul> Qualifications:&nbsp; <ul><li>BE / B-Tech in Computer Science Engineering, Data Science or a related analytical field required; MBA, MS, M-Tech or equivalent advanced degree strongly preferred.</li><li>3–4+ years of experience in AI transformation, analytics, or AI-enabled business building. Prior Forward Deployed Engineer / Solutions Architect / Senior Data Scientist background preferred.</li><li>Experience in a top-tier strategy consulting firm, AI-native consulting team, analytics firm or corporate / product strategy team role strongly preferred.</li><li>Demonstrated experience building or deploying 0–1 AI solutions (not just experimenting), GenAI, analytics, automation, or workflow solutions in a business environment required.</li><li>Proficiency in Excel and PowerPoint required; Python or equivalent scripting capability strongly preferred. Experience with DevOps, CI/CD pipelines, and infra as code (e.g., Jenkins, Docker, Kubernetes) required.</li><li>Proficient in implementing AI platforms like AWS Bedrock, LangGraph, Crew AI, Glean etc.</li><li>Knowledge of enterprise data environments (esp. SAP, Databricks) or cloud platforms (esp. AWS) is a plus. Experience integrating AI systems with enterprise data platforms required.</li><li>Experience with LLM-powered solutions, RAG systems, agentic workflows, AI research tools, or AI-enabled knowledge manage</li></ul>

Responsibilities: <ul><li>Review KYC files for subscribers, agents, merchants, and corporate partners.</li><li>Verify identification documents, TINs, and onboarding documentation for completeness and accuracy.</li><li>Escalate missing or inconsistent documentation to the Group Compliance Manager.</li><li>Assist in reviewing daily, weekly, and monthly monitoring reports.</li><li>Identify unusual or suspicious patterns based on defined red flags from Group and local management.</li><li>Document findings and escalate cases accordingly.</li><li>Support the preparation of CTRs and STRs in the required regulatory formats.</li><li>Maintain logs of alerts, escalations, and submitted reports.</li><li>Assist in gathering data and evidence for investigations of suspicious activities.</li><li>Ensure strict confidentiality when handling customer or agent information.</li><li>Support responses to requests from the Central Bank, FIU, or auditors.</li><li>Maintain proper filing of regulatory correspondence.</li><li>Participate in AML/CFT and KYC training sessions.</li><li>Promote compliance awareness among partners and staff under supervision.</li><li>Work closely with the Group AML team.</li><li>Share local findings and escalate emerging risks promptly.</li></ul> Requirements: <ul><li>Master degree in Law, Finance, Business Administration, Accounting, Audit or a related field.</li><li>Minimum of 4 years’ experience in compliance role in banking, fintech, mobile money, or a related field</li><li>Strong analytical and problem-solving skills.</li><li>High ethical standards, integrity, and attention to detail.</li><li>Proficiency in English and French (written and spoken).</li><li>Good working knowledge of MS Excel Power point and reporting tools.</li><li>CAMS or ACFCS certifications are considered an advantage.</li><li>Integrity and confidentiality.</li><li>Ability to identify and escalate risks effectively.</li><li>Strong teamwork and collaboration skills.</li><li>Organized, disciplined, and able to meet deadlines.</li></ul>

Responsibilities: Executive Support: <ul><li>Act as the primary point of contact for internal and external stakeholders on behalf of the MD.</li><li>Manage complex calendars, schedule meetings and appointments.</li><li>Prepare agendas, presentations, and reports for meetings.</li><li>Handle email correspondence and ensure timely responses.</li></ul> Travel Management: <ul><li>Liason with travel partner as SPOC for Travel Desk. Ensure timely wallet top up and accurate record-keeping. Manage Travel partner payment process and vendor management on SAP.</li><li>Arrange and coordinate domestic and international travel accommodations for the executives and others, including flight bookings, hotel accommodations, transportation, and itinerary planning.</li><li>Monitor travel itineraries, provide updates, and address any last-minute changes or emergencies.</li></ul> Confidentiality and Discretion: <ul><li>Handle sensitive and confidential information with intergrity, discretion and professionalism.</li><li>Maintain a high level of confidentiality in all aspects of the role.</li></ul> Compliance: <ul><li>Ensure 100% compliance on:&nbsp;</li><li>Vendor onboarding and documentation</li><li>Office safety protocols</li><li>Third-party office staff compliance</li><li>POSH training completion for all employees</li><li>Maintain accurate compliance records and provide periodic reports.</li></ul> Vendor Management: <ul><li>Oversee compliant and timely onboarding of vendors.</li><li>Supervise procurement quality assurance in SAP.</li><li>Ensure adherence to procurement policy from PO to Pay cycle.</li><li>Maintain accurate records for PO process, approvals, invoices, and agreements.</li></ul> Budgeting: <ul><li>Track monthly admin budget and ensure spend efficiency.&nbsp;</li><li>Provide 100% accurate monthly budget forecasting.&nbsp;</li><li>Monitor expenses and prepare reports for leadership review.</li></ul> Employee Engagement: <ul><li>Lead quarterly and annual R&amp;R programs, including trophy and certificate management.&nbsp;</li><li>Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.</li><li>Organize annual employee meets and engagement activities.&nbsp;</li><li>Ensure comprehensive onboarding for new joiners.</li></ul> Administrative Support &amp; Office Management: <ul><li>Oversee the general administrative functions of the office, handle administrative tasks including drafting correspondence, filing documents, and maintaining organizational systems.</li><li>Oversee the smooth operation of the corporate office, ensuring office supplies are stocked, equipment is maintained, and facilities are well-organized.&nbsp;</li><li>Ensure office operations run smoothly, maintaining a clean and well-organized workspace.</li><li>Help with ad-hoc tasks and projects as directed by the CXOs and corporate employees.</li><li>Serve as a liaison with building management vendor, external vendors, and service providers to address any office-related needs/issues.&nbsp;</li><li>Supervise office pantry and security staff</li></ul> Communication and Correspondence: <ul><li>Act as the primary point of contact between the CXOs and internal/external stakeholders.</li><li>Handle incoming and outgoing communications, including emails, phone calls, and mail.</li><li>Draft and proofread documents, reports, and presentations.</li><li>Draft and distribute internal and external communications, including announcements and reports for the CXOs</li><li>Coordinate and facilitate effective communication within the office.</li></ul> Requirements: <ul><li>5 years +&nbsp;</li><li>Global MNC experience is preferred.</li><li>Bachelors degree in business administration, management, or a related field (preferred).</li><li>Proven experience as both personal assistant and admin lead.</li><li>Excellent communication skills, both written and verbal, with the ability to interact professionally with individuals at all levels.</li><li>Strong attention to detail and accuracy in all work performed.</li><li>Strong organizational and multitasking abilities.</li><li>Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.</li><li>Understanding of 3rd Party Compliances.</li></ul>

Responsibilities: <ul><li>Lead a global team of Advanced Quality Engineers in support of all new product introductions for a Strategic Product Line Portfolio within the Digital Data Networks (DDN) business unit. Lead all AQE activities from project inception to product launch and introduction.</li><li>Participate in the project Kick-off Meetings, support project team development for internal requirements, customer specific requirements, Risk Priority Number (RPN) reductions, analyze SPC data, etc.</li><li>Serve as the liaison between engineering and the plants on new product introductions to ensure robust process capability on all programs.</li><li>Attend project meetings and APQP driven events with the customers and the Project/Program Management Team.</li><li>Document the results for specific program characteristics and ensure the internal and external requirements are met including deviations.</li><li>Accountable for developing and driving on time delivery of Control Plans, Capability Studies, Part drawings, Inspection Instructions, Gage design and R&amp;R, DFMEAs, PFMEAs, AFMEAs for all assigned projects. Ensure the products developed are Designed for Manufacturing &amp; Assembly (DfMA) and are launched capably of meeting internal requirements and customer requirements.</li><li>Understand product requirements and define/approve Design Validation Test (DVT) and quality plans to ensure products meet the product specifications.</li><li>Authorize and approve that all Design Validation Test (DVT) results meet product specifications and customer requirements.</li><li>Actively participate in early product Concept Reviews and Design Review meetings with the Product Development Engineering (PDE) for the assigned product, related tooling and fixturing, and overall quality plans.</li><li>Generate and/or champion 8-Ds for the prototype process including 8-Ds for problem solving, test failures, and prototype failures.</li><li>Complete the Change Control process and identify special characteristics for projects/programs.</li><li>Work in conjunction with the Manufacturing Process Development Engineering (MPDE) teams to ensure the manufacturing process and equipment meets the product’s defined quality level and that the process also meets the capability levels identified for the product and project.</li><li>Assemble and submit PPAP package on time to the customer specific requirement.</li><li>Team with Supplier Quality Engineers to conduct and analyze process capability studies in support of Final Tool Approval (FTAR) for all tools and production lines associated with the project using the Comprehensive Tool Approval Report (CTAR), support completion of Supplier PPAPs.</li><li>Perform Six Sigma Capability Analysis of new equipment/processes to reduce variation.</li><li>Regularly reports to executive management on the overall performance and effectiveness of the Global Supplier Quality Program.</li><li>Drive high performance organization by providing your team routine coaching and feedback, holding your team accountable to meet performance objectives, and providing meaningful development to increase individual/team capability.</li><li>Manage employee well-being by prioritizing work, effectively managing resource loading, and providing flexibility to enable employees to successfully balance their work and personal lives.</li><li>Drive organization effectiveness by structuring your organization in a way that best enables the BU strategy, maximizes resource efficiency and productivity, and provides role clarity and clear lines of accountability.</li><li>Manage the talent in your organization to support the business now and to proactively prepare for the future by identifying organization skillset/role gaps, implementing plans to fill any skillset/role gaps, and assessing current talent fit to ensure the right talent is matched to the right roles to best meet the needs of the business.</li></ul> Requirements: <ul><li>Bachelor/ Master’s degree in technical discipline (Electrical Engineering, Electronics, Mechatronics)</li><li>10+ years of Experience in Quality, Advanced Quality Engineering, and working in global organizations.</li><li>Experience managing engineering teams in cross-functional, multi-site global organizations to drive effectiveness across geographical boundaries and deliver projects with multiple dependencies and constraints.</li><li>Demonstrated ability to forge strong internal working relationships with senior functional counterpart leaders.</li><li>Experience in the use of Lean, Six Sigma, Design for Six Sigma (DFSS), Design for Manufacturability &amp; Assembly (DfMA), Kaizen, 8D and other advanced statistical methods including Design of Experiments (DoE), Statistical Process Control (SPC) and Process Capability (CpK) analysis techniques.</li><li>Comprehensive knowledge and understanding of departmental, company, and corporate procedures and systems, i.e. ISO9000, ISO9001, IATF16949, ISO14001, VDA, PPAP, DFMEAs, PFMEAs, APQP Gate Reviews, GD&amp;T.</li><li>Excellent verbal and written communication skills and the ability to interact professionally with customers, leadership, stakeholders, cross functional teams and subject matter experts.</li><li>Proven track record of being able to work on multiple demanding programs in parallel while maintaining on-time completion of all defined project tasks and deliverables.</li><li>Ability to prioritize responsibilities in a fast-paced dynamic work environment.</li><li>Willingness to travel as required, ~30%</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent</li><li>2–3+ years in customer service / order management (manufacturing preferred)</li><li>Strong communication and stakeholder management skills</li><li>Experience handling customer complaints and resolution</li><li>Ability to work under pressure in a fast-paced environment</li><li>Proactive mindset with strong ownership and accountability</li><li>SAP knowledge preferred</li><li>Mandarin communication capability is a plus</li></ul>

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47 corporate credit rating Jobs found

Global Director FP&A

Strategic Business Development Lead

Legal Workflow Automation Executive

Legal Workflow Specialist

Business Analyst Authorization, BTP & Basis

Forward Deployed AI Strategist

AML and Compliance Manager

Executive Assistant and Administrative Lead

Sr. Manager, Quality & Reliability Engineering

Customer Service Specialist

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47 corporate credit rating Jobs found

Global Director FP&A

Strategic Business Development Lead

Legal Workflow Automation Executive

Legal Workflow Specialist

Business Analyst Authorization, BTP & Basis

Forward Deployed AI Strategist

AML and Compliance Manager

Executive Assistant and Administrative Lead

Sr. Manager, Quality & Reliability Engineering

Customer Service Specialist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.