Sales Support Coordinator

Environment Health and Safety Engineer

HR Transaction Delivery Supervisor

Public Sector Delivery Lead

Head of Key Account, APM

Senior Manager, Integrated Marketing

EUC Project Manager

Credit Specialist

Pricing Manager, Southeast Asia (KSEA)

Responsibilities: <ul><li>Support the sales staffs and ensure the sales team is on track to meet mon-end goals by processing and completing orders, managing shipment and local delivery timely to customer, controlling backlog and stock availability</li><li>Provide troubleshooting assistance for customer orders, account statuses and relevant problem</li><li>Review pending orders and specific customer request to ensure excellent customer service and customer experience</li><li>Keep line manager informed of any issues affecting month end goals of sales team</li><li>Manage inventory and control stock level efficiently by balancing with supply and demand on one side and costs on the other</li><li>Submit the scheduled and on-demand reports punctually</li><li>Control data governance sufficiently and efficiently to make all necessary data available and ready to the line manager and sales staffs upon request</li><li>Maintain an accessible and organized filling systems for sales and administrative professionals</li><li>Handle all administrative duties</li><li>Generate and process new sales leads as necessary to support sales team</li><li>Arrange appointments with customers and sales team</li><li>Maintain a cheerful attitude with answering all inbound customer’s calls and addressing customer or sales team needs</li><li>Answer all customer email inquiries promptly to resolve any complaint or issue while maintaining customer satisfaction</li><li>Follow up with customers to make sure that they are satisfied with a particular product and service</li><li>Establish active communication and engagement with all other departments to help out where necessary</li><li>Collaborate effectively with the sales team</li><li>Arrange travel and accommodations where necessary</li><li>Expenses control</li><li>Exert attention to detail</li><li>Suggest sales process improvements</li></ul> ﻿Requirements: <ul><li>Required Qualifications and Requirements:</li><li>At least 3-5years experience in sales administration, sales; experience in sales organization will be an added advantage</li><li>Hands on experience with ERP and CRM systems</li><li>Business Japanese language skills</li><li>Understanding of Japanese corporate culture</li><li>Proficiency with MS Office Suite, particularly MS Excel</li><li>Strong analytical and problem solving skills</li><li>Accuracy and attention to detail</li><li>Efficient time management and Ability to work under high pressure</li><li>Excellent negotiation, communication and interpersonal skills</li><li>Ability to meet deadlines without compromising consistency in the process</li><li>Ability to multitasks</li><li>Administrative, recordkeeping and clerical skills</li><li>In-dept understanding of sales principles and customer service practices</li></ul>

Responsibilities: <ul><li>EHS Operation - undertaking the role and act as Workplace Safety Health Officer /Fire Safety Manager / Permit Holder for Regulated Chemical.</li><li>EHS Compliance and Audit - Internal auditor for ISO14001 Environmental Management System, ISO 45001 Safety &amp; Health Management System, ISO 50001 Energy Management System and RBA Responsible Business Alliances.</li><li>Enforce EHS rules and regulations by developing procedures and controls in Environmental Health and Safety Management System for all to comply.</li><li>Drive &amp; implement Chemical Safety, Waste handling Management System in Company.</li><li>Plan and organize EHS awareness activities, campaigns by working closely with the WESH committee members.</li><li>Perform EHS inspections with WESH committee teams as well as carry out regular EHS related orientation/training and audits.</li><li>Maintain EHS emergency response plan and conduct the necessary EHS trainings and drills.</li><li>Implement Aspect/Impact, Hazard/Risk Assessment and Permit-To-Work</li><li>Review latest corporate requirements/Legal Regulations/Act and code of practice and assess with respective operations to determine suitability and compliance.</li><li>License holder for Flammable Material, Hazardous Substance, Explosive Pre-cursor and Fire Safety Manager for the Factory as required by Local Authorities.</li><li>Manage development and implementation of both tactical and strategic Process Safety Management (PSM).</li><li>Perform any other duties as assigned.</li></ul> Requirements: <ul><li>Min. 2 years working experience in electronic or wafer manufacturing related environment.</li><li>Certified and registered Workplace Safety and Health Officer (WHSO), Fire Safety Manager Cert, HAZMAT knowledge/experience is an added advantage</li><li>Certified ISO 45001, ISO 14001, ISO50001 Lead / Internal Auditor with prior auditing experience. Hands on experience with management system administration is added advantage.</li><li>Degree /Diploma in mechanical, chemical, electrical or EHS</li></ul>

Responsibilities:&nbsp; <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. </li><li>A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul> Preferred: <ul><li>Excellent communication skill with abilities related to the effective exchange of information and ideas</li><li>Ability to handle more than one task at the same time in an efficient manner</li><li>Ability to be ethical and conduct activities with moral principles</li><li>Effectively collaborate with group to achieve a common goal or to complete a task in the most effective and efficient way</li><li>Seek out new information, experiences, and knowledge</li><li>Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields</li></ul> Technical Skills and Knowledge: <ul><li>Proficiency with Microsoft Office Suite</li></ul>

Responsibilities: <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget&nbsp;</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul>

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

Responsibilities: Customer relationship and account management: <ul><li>Act as the primary interface between and STEA (Strategic Enterprise Accounts) within the Area.</li><li>Manage and develop relationships at both Area and FL levels, ensuring close collaboration with the Global Account Head, local Key Account Managers and BL sales development directors.</li><li>Develop strong C-suite relationship which may be fostered across Area and Global level executive leadership team and EXB-1.</li><li>Execute and oversee Area-specific account plans, ensuring they are aligned with Global strategies and tailored to meet regional customer needs.</li><li>Lead efforts to strengthen position as a Trusted Partner of Choice through all phases of the customer lifecycle, including new installations, service, and modernization.</li><li>Oversee agreement deployment across the Area, maximizing opportunities and ensuring compliance with customer requirements.</li><li>Generate a clear understanding of the customer’s web of influence.</li><li>Proactively manage escalations and address customer issues, promoting strong collaboration and service excellence.</li><li>Monitor and ensure that appropriate governance structures are in place for effective account management.</li><li>Host regular webinars to build the brand within the Area.</li><li>Represent at industry events, conferences, and customer meetings to strengthen relationships, promote offerings, and expand networks.</li><li>Actively participate in and support customer-focused events and marketing initiatives to raise brand awareness and generate new leads.</li></ul> Sales and growth management: <ul><li>Drive sales growth by actively managing the opportunity pipeline and sales funnel, ensuring that the account portfolio is well-positioned for both short- and long-term success.</li><li>Lead tenders and negotiations at the Area level, working closely with Global and local teams to ensure successful outcomes.</li><li>Establish oversight processes to track and monitor key opportunities and projects.</li><li>Collaborate with internal teams to develop and execute strategies that drive customer value and account profitability.</li><li>Identify innovation pilot sites in collaboration with the Global Innovation and Global Business Development teams, and lead to full development stage and potential scale.</li><li>Maintain a strong understanding of competitive dynamics and industry trends to position effectively in the marketplace.</li></ul> Performance and financial oversight: <ul><li>Track, analyze, and report on Area-level KPIs, focusing on OR/sales growth, profitability, customer satisfaction, and overall account health.</li><li>Manage budgeting, forecasting, and financial performance across all business lines, ensuring profitability and compliance with targets.</li><li>Ensure effective management of billing, debt collection, contract administration, and Area-level spend reporting (including rebates when not coordinated by Global).</li></ul> Operational and asset management: <ul><li>Implement and oversee Asset Management Plans, ensuring they meet customer needs and maximize the value of customer assets.</li><li>Support ad hoc contractual requirements, such as condition reports, additional testing, and inspections.</li><li>Ensure smooth operational execution, including customer-specific contractual tasks and compliance with agreed-upon deliverables.</li><li>Collaborate with internal and external stakeholders to ensure the efficient deployment and maintenance of customer assets, identifying opportunities for operational improvements and cost optimization.</li></ul> Leadership and collaboration: <ul><li>Lead and coach FL Key Account Managers, in a matrix, ensuring alignment with Area strategies and fostering cross-functional collaboration.</li><li>Facilitate information sharing and coordination between Global, Area, and FL teams to ensure transparency and strategic alignment.</li><li>Drive brand visibility within the STEA at the Area level, focusing on strategic initiatives such as digital, sustainability, and innovation.</li></ul> ﻿Requirements: <ul><li>10 years direct experience in global account in the area/ region</li><li>Experience working in building industry or building maintenance</li><li>Excellent leadership &amp; customer relationship management</li></ul>

Key Responsibilities: Integrated Campaigns &amp; Demand Generation <ul><li>Develop and execute multichannel integrated marketing campaigns to build brand visibility and generate qualified demand.</li><li>Leverage marketing data and analytics to evaluate campaign effectiveness, forecast trends, and drive performance improvements.</li><li>Oversee the lead funnel in collaboration with regional sales teams and solution centers to enhance lead quality and conversion rates.</li><li>Craft compelling messaging and positioning to clearly communicate our client solutions and value proposition.</li><li>Partner with ecosystem players (channel partners, module providers, design houses) to launch joint marketing initiatives.</li></ul> Branding &amp; Market Positioning <ul><li>Lead strategic branding efforts for our client DDN business across core and new markets.</li><li>Ensure consistent brand alignment across all touchpoints, including acquisitions, through a well-structured multi-year roadmap.</li></ul> Account-Based Marketing (ABM) <ul><li>Serve as the ABM Subject Matter Expert (SME) for our client and the DDN division.</li><li>Design and implement ABM strategies and campaigns that directly contribute to business growth.</li><li>Collaborate closely with digital marketing, sales, and product management to strengthen ABM programs and improve cross-functional alignment.</li></ul> Event Marketing <ul><li>Lead planning and execution of major corporate events including trade shows, exhibitions, customer events, and internal engagements.</li><li>Drive end-to-end event marketing initiatives that align with business goals and enhance brand recognition.</li></ul> Internal Communications <ul><li>Design and execute a comprehensive internal communications strategy to foster alignment and engagement across the DDN organization.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelor’s degree in Marketing, Business, or a related field (MBA strongly preferred).</li><li>7+ years of experience in B2B marketing, preferably in the IoT, Data Center, or 5G industries with a global scope.</li><li>Strong business acumen and the ability to leverage analytics for marketing strategy and decision-making.</li><li>Expertise in paid, owned, and earned channels with a proven track record of driving successful marketing campaigns.</li><li>Experience with CRM and ABM platforms; proficiency in Eloqua, Salesforce.com, Tableau is a plus.</li><li>Google Ads certification is a plus.</li><li>Prior business development (BD) or sales experience is advantageous.</li><li>Exceptional written, verbal, and presentation skills.</li><li>Strong project management, leadership, and cross-functional collaboration skills.</li></ul>

Responsibilities: <ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li><li>Ensure that all projects are delivered on-time, within scope and within budget</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Ensure resource availability and allocation</li><li>Develop a detailed project plan to track progress</li><li>Use appropriate verification techniques to manage changes in project scope, schedule and costs</li><li>Measure project performance using appropriate systems, tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with the client and all stakeholders</li><li>Perform risk management to minimize project risks</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li><li>Key Responsibilities and Key performance indicators&nbsp;</li><li>Deliver the project following the project governance set by client in stipulated time</li><li>Manage Stakeholders and update them regularly</li><li>Manage Project resources and track the delivery of project</li><li>Ensure any risk or issues are brought to Stakeholders attention</li><li>Ensure cost of the project is tracked and any increase in scope is accounted</li><li>Completion of project and deliverables to client in timely manner</li></ul> Requirements: <ul><li>Bachelors in Computer related discipline.</li><li>Minimum 8 years of experience.</li><li>Great educational background, preferably in the fields of computer science or engineering for technical project managers</li><li>Proven working experience as a project administrator in the information technology sector</li><li>Solid technical background, with understanding or hands-on experience in software development and web technologies</li><li>Excellent client-facing and internal communication skills</li><li>Excellent written and verbal communication skills</li><li>Solid organizational skills including attention to detail and multi-tasking skills</li><li>Strong working knowledge of Microsoft Office</li><li>PMP / PRINCE II certification is a plus</li></ul>

Responsibilities: <ul><li>Preparing credit reports and analyzing company financial statements.</li><li>Coordinating with internal stakeholders, such as sales teams.</li><li>Assess the creditworthiness of counterparties and justify on their decision to commercial teams.</li><li>Review credit proposals to guarantee accurate decision making by leaders in accordance with guidelines, ensuring compliance with regulations and internal policies.</li><li>Monitor counterparties and anticipate the potential impact of market events on the business environment.</li><li>Ensure accurate reporting of exposures within approved limits.</li><li>Participate in performing new business migration activities and processes.&nbsp;</li><li>Foster relationships with senior staff and handle queries in a timely manner.&nbsp;</li><li>Nurture relationships with peers and colleagues and participate in special projects to drive efficiency.&nbsp;</li><li>Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.</li></ul> Requirements: <ul><li>Excellent analytical thinking skill will have an added advantage.</li><li>Knowledge of Power BI and Tableau will be an added advantage.</li><li>Candidates who can handle various tasks with due diligence will be preferred.</li><li>Work experience in credit agencies or bureaus will be an added advantage (Ex, Moody’s, CRISIL, ICRA, etc.)</li><li>Relevant experience in credit analysis domain, and Corporate Credit Analysis background will be preferred</li></ul>

Responsibilities: <ul><li>Develop and recommend pricing tactics and decisions that align with overall pricing strategy and business goals, collaboration with Area pricing manager.</li><li>Work closely with business lines and regions to ensure pricing decisions are made and implemented in a timely manner.</li><li>Run and prepare pricing committees in the frontline in a systematic manner</li><li>Utilize advanced analytical tools and techniques to analyze pricing data, generate actionable insights, and prepare detailed reports to communicate findings and recommendations to leadership.</li><li>Identify opportunities for continuous improvement in pricing mindset, processes and practices, engaging with stakeholders to gather input, ideas, challenges and concerns.</li><li>Assist implementation of pricing initiatives, incl. development of pricing mindset, tools, processes, and governance frameworks</li><li>Provide training and support to colleagues in pricing</li><li>Collaborate closely with sales management on implementation of pricing practices and tactics in regions</li></ul> Requirements: <ul><li>Excellent collaboration and stakeholder management abilities.</li><li>Minimum 5 years’ experience in pricing leadership and regional experience.&nbsp;</li><li>Strong analytical and quantitative skills.</li><li>Excellent communication and presentation skills.</li><li>Deep knowledge in pricing strategies and initiatives and proficiency in pricing software and tools.</li><li>Excellent financial acumen and analytical capability</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Experience in leading broad based transformation projects</li><li>Strong leadership and team management skills.</li><li>Detail-oriented with a strategic mindset.</li></ul>

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41 corporate governance Jobs found

Sales Support Coordinator

Environment Health and Safety Engineer

HR Transaction Delivery Supervisor

HR Transaction Delivery Supervisor

Public Sector Delivery Lead

Head of Key Account, APM

Senior Manager, Integrated Marketing

EUC Project Manager

Credit Specialist

Pricing Manager, Southeast Asia (KSEA)

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41 corporate governance Jobs found

Sales Support Coordinator

Environment Health and Safety Engineer

HR Transaction Delivery Supervisor

HR Transaction Delivery Supervisor

Public Sector Delivery Lead

Head of Key Account, APM

Senior Manager, Integrated Marketing

EUC Project Manager

Credit Specialist

Pricing Manager, Southeast Asia (KSEA)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.