Customer Quality Engineer

Senior Manager-Advanced Quality Engineering

Quality Analyst (5-4) – Assembly Quality

Murex - Senior Datamart Developer – VP1

Planning and Control Planner

Senior Engineer-Advance Quality

Finance Business Partner

Engineer, Staff/Manager (Wet Etch / Electroplating)

Quality & Reliability Technician

Customer Service Specialist

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities: <ul><li>Implement quality planning and controls for prototype/sample builds; manage build documentation.</li><li>Conduct Measurement System Analysis (MSA) for inspection systems and gauges.</li><li>Analyze samples and quality issues during development; drive corrective actions.</li><li>Ensure design verification and product qualification testing prior to project Gate 5.</li><li>Perform Process Capability Studies to support Final Tool Approval (FTAR) using CTAR methodology.</li><li>Establish and maintain quality controls and documentation for production environments.</li><li>Monitor process capability and oversee corrective actions as needed.</li><li>Approve measurement and cosmetic inspection criteria.</li><li>Support internal and external audits, including customer quality system audits.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical, Mechanical Engineering, or related field.</li><li>10+ years of experience in quality control, preferably in cable assemblies, connectors, sockets, or similar industries.</li><li>Strong leadership capability and experience in managing people leaders across cultures.</li><li>Strong communicator with excellent written and verbal English skills.</li><li>Able to communicate effectively across all levels of the organization.</li><li>Trainer of quality tools and methodologies, with experience delivering workshops or coaching teams.</li><li>Deep understanding of ISO 9001, SPC, FMEA, MSA, and 7 QC tools.</li><li>Proficient in Statistical Process Control and Design of Experiments (DOE).</li><li>Demonstrated knowledge and experience with APQP methodology and requirements.</li><li>Familiarity with Model-Based Dimensioning (MBD) and GD&amp;T standards.</li><li>Expertise in EIA-364 test procedures.</li><li>Certified Internal/External Auditor; Six Sigma Black Belt preferred.</li><li>Skilled in quality software tools such as Minitab or JMP.</li><li>Strong organizational skills, strategic planning ability, and customer focus.</li><li>Proven ability to build effective cross-functional relationships and drive results.</li></ul>

Responsibilities: <ul><li>Ensure process controls adherence to meet product quality requirements</li><li>Handling non-conformity on shop floor and ensuring corrective actions with systematic approach</li><li>Management of Customer complaints, queries &amp; Customer audits&nbsp;</li><li>Driving continuous improvement projects through problem solving approach to reduce COPQ&nbsp;</li><li>Monitor critical and special characteristics during the assembly process.&nbsp;</li><li>Lead a team of quality inspectors and allocate inspection responsibilities</li><li>Preparation of Control plan, Quality Guide, Poka-Yoke Sheets etc. relevant to Quality Controls</li><li>Training the shop floor team on product quality as per requirements</li><li>Coordinate containment activities for internal and customer quality issues</li><li>Support customer audits, certification audits, and process audits.</li></ul> Requirements: <ul><li>Hands-on experience in Assembly process, specifically in automotive industry</li><li>Excellent problem solving and analytical Skills</li><li>Knowledge of PPAP, Control plan, FMEA, MSA &amp; SPC</li><li>Demonstrated experience of working in a fast paced and changing environment with tight deadlines</li><li>Knowledge and practical experience of Six sigma Green Belt (Preferrable)</li><li>Knowledge of IATF19649 &amp; ISO 9001 standard requirements</li><li>Strong technical aptitude with willingness to explore &amp; learn new Technologies</li><li>Good English communication along with hands on experience in MS Office tool.&nbsp;</li><li>B.E./ B.Tech. in Mechanical / Production / Automobile engineering and 3+ years of working experience</li></ul>

Responsibilities: <ul><li>The person to perform day-to-day activities that are part of L3, QR or project in the datamart Murex module.&nbsp;</li><li>Also working closely with various leads &amp; internal technology teams as well as the vendor.&nbsp;</li><li>Translate business requirements into scalable technical solutions.</li><li>Perform root cause analysis of production incidents and implement permanent corrective actions.</li><li>Develop automated reconciliation and validation processes to ensure data accuracy and completeness.</li><li>Implement data quality controls, exception handling, and audit mechanisms within reporting solutions.</li><li>Prepare technical specifications, solution design documents, deployment guides, and operational documentation.</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Related professional/technical qualification will be advantageous although not mandatory</li><li>Strong Murex skills (Datamart)</li><li>The ideal candidate should be a Senior analyst with datamart skills and experience in trading/Risk system support/development</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>6-9 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in service-oriented technologies</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li><li>Sound understanding of datamart module: datamart design, Optimization, Downstream and interface reporting work experience, regulatory reporting experience.&nbsp;</li><li>Should have worked on migration projects and enhancements.&nbsp;</li><li>Good understanding of liquation, simulation based and accounting based reports.</li></ul>

Responsibilities: <ul><li>Employees must specialize in planning activities involving production control, inventory control, process control, shop floor control, and Material Resources Planning (MRP) integrity.</li><li>Maintain SAP Production Order release schedules to ensure material is available on time for manufacturing and engineering.</li><li>Reschedule and/or TECO work orders as required to support production priorities.</li><li>Improve component availability at the time of release by performing pre-shortage analysis.</li><li>Perform work order variance analysis and recommend corrective actions.</li><li>Review MRP execution to ensure data accuracy, reconcile supply and demand, and validate master scheduling and PDS requirements.</li><li>Review and ensure proper disposition of Engineering Change Orders (ECOs) and Engineering Change Requests (ECRs); prepare status reports for all active ECOs/ECRs.</li><li>Participate in floor audits with Finance and resolve Work-in-Progress (WIP) issues.</li><li>Attend production meetings and provide updates on material shortages and committed delivery dates.</li><li>Collaborate with engineering teams to manage materials for special engineering projects.</li><li>Support work centers with shop floor control activities as needed.</li><li>Analyze inventory usage and stock levels to maintain target inventory and meet service level requirements.</li><li>Expedite material shortages and forecast spare parts requirements where applicable.</li><li>Investigate material variances, resolve operational issues, and escalate complex problems to management.</li><li>Support the implementation or enhancement of inventory management systems and assign expediting activities where required.</li><li>Manage obsolete inventory and recommend disposition strategies.</li><li>Participate in process improvement initiatives by identifying root causes through PCI reporting and driving corrective actions.</li><li>Support cycle counting activities to maintain inventory accuracy.</li><li>Perform data analysis, forecasting, and ad hoc statistical analysis using structured and unstructured data sources.</li><li>Develop dashboards and visualizations using Tableau to support business decision-making.</li><li>Work closely with business stakeholders to gather requirements and translate data into actionable insights using Python, SQL, or equivalent analytical tools.</li><li>Serve as a subject matter expert on project teams for data consolidation, reporting, and process improvement initiatives.</li></ul> Requirements: <ul><li>Experience: 3–7 years.</li><li>Role Level: B2/B3 Individual Contributor (IC).</li><li>Strong English communication is essential. </li><li>Candidates must demonstrate ability to communicate effectively with multiple stakeholders.&nbsp;</li></ul>

Responsiblities: <ul><li>Design Quality Assurance: Organize and facilitate Design Reviews (DR) and DFMEA sessions to ensure robust product design and risk mitigation.</li><li>Prototype &amp; Sample Build Quality: Implement quality planning and controls for prototype/sample builds, including documentation and build record management.</li><li>Measurement System Validation: Conduct Measurement System Analysis (MSA) for inspection systems and gages used in the project.</li><li>Development Stage Quality Oversight: Analyze samples, address quality issues, and drive improvement actions during product development.</li><li>Verification &amp; Qualification: Lead design verification activities prior to design freeze and manage product qualification testing before Gate 5.</li><li>Tool &amp; Process Validation: Perform process capability studies and support Final Tool Approval (FTAR) using Comprehensive Tool Approval Reports (CTAR).</li><li>Production Quality Control: Establish and maintain quality controls and documentation for the production shop floor.</li><li>Ongoing Quality Monitoring: Monitor process capability and manage corrective actions to ensure sustained quality performance.</li><li>Inspection Review: Review and approve measurement and cosmetic inspection results to ensure compliance with specifications.</li><li>Audit Support: Provide support during customer and internal/external quality system audits.</li><li>Lead the development and implementation of Advanced Quality Planning (AQP) tools and methodologies within cross-functional product development teams.</li><li>Manage and mitigate project risks, ensuring customer requirements are clearly understood and integrated from the outset.</li><li>Conduct design and process audits for NPI projects, ensuring compliance with internal and external standards.</li><li>Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.</li><li>Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.</li><li>Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments.</li></ul> Requirements: <ul><li>Bachelor’s degree or higher in Electrical, Mechanical Engineering, or a related field.</li><li>Min 4 years experience in advanced quality</li><li>Proven quality control experience in cable assemblies, connectors, sockets, or related industries.</li><li>Strong understanding of ISO 9001 and APQP procedures.</li><li>Familiarity with EIA-364 test methods and internal/external auditing practices.</li><li>Knowledge of Model-Based Definition (MBD) and GD&amp;T requirements.</li><li>Proficient in Root Cause Analysis (8D, Fishbone, 5 Whys).</li><li>Skilled in Risk Management (DFMEA/PFMEA), Process Capability (Cp, Cpk, Pp, Ppk), and Tolerance Stack-Up Analysis.</li><li>Experienced in Design of Experiments (DOE) and Six Sigma methodologies (Black Belt preferred).</li><li>Competent in data analytics and visualization tools (Power BI, Tableau, Python/R).</li><li>Skilled in statistical software such as Minitab and JMP.</li><li>Strong organizational and strategic planning abilities.</li><li>Effective communicator with excellent written and verbal English skills.</li><li>Ability to mentor junior engineers and lead cross-functional teams.</li><li>Demonstrated capability in change management and driving continuous improvement.</li><li>Strong interpersonal skills for conflict resolution and stakeholder negotiation.</li><li>Committed to delivering high-quality solutions aligned with customer expectations and business strategy.</li></ul>

Responsibilities: <ul><li>The Finance Business Partner, Operations will be providing timely, relevant and accurate information and insightful analysis to facilitate decision-making of senior management.</li><li>Developing the capability to drive swift data extraction and visualization bringing visibility and transparency of key business metrics.</li><li>Focused on finding meaningful insights to support continued and sustainable profitable growth of the our client business.</li><li>Drive improvement in the conversion cost and site fixed overhead vs budget and historical periods.</li><li>Also, bringing actionable insights, identity focus areas and run simulations for site management to optimize the cost level, in line with forecasted business activity.</li><li>Need monthly tracking and action monitoring, working collaboratively with site teams across different functions, and create visibility with global manufacturing team on the improvement actions.</li><li>Drive digital transformation journey of finance function and be instrumental in increasing utilization of BI tools, especially Power BI.</li><li>To include developing the dashboards and power query models required to achieve efficiency in data extraction and visualization.</li><li>Understand diverse internal and external data source and its architecture.</li><li>Able to integrate various data source for seamless automation of business analysis resulting in optimization of core financial workflows, enhancing efficiencies.</li><li>Able to perform analysis using large complex dataset, enhance the reports to improve performance tracking against targets and trend identification.</li><li>Effective contribution in annual budgeting and monthly forecasting process, such as developing templates for end-to-end budget planning and forecasting process.</li><li>Build and foster strong cross-functional relationships across business constituencies and stakeholders specially group support functions like Supply Chain, Manufacturing Ops and Procurement. Help the company understand how the pieces fit together to drive performance and strengthen the team’s partnership and influencing skills in pursuit of growth.</li><li>Price, Mix and Volume Analysis for Margin Improvements</li><li>Proactive participation in various business improvement/ad hoc projects.</li><li>Manages the overall Financial Reporting and Analysis activities in the production and delivery of all standard reporting (including template and chart updates), ad hoc reporting, presentation materials; and non-pricing / profitability (costing) analysis for the business, in accordance with defined standards.</li></ul> Requirements: <ul><li>At least 8-10 years’ work experience in Finance with at least 6 years’ experience in FP&amp;A</li><li>Experience working in manufacturing environment is a must</li><li>Strong business acumen.</li><li>Strong financial, technical, and quantitative analytical skills</li><li>In-depth knowledge of accounting principles, practices and regulatory issues and their application to a wide variety of areas</li><li>Ability to take ownership of a task or process, and see it through from inception to completion</li></ul> Preferred Skills <ul><li>Proven track record of developing and implementing value-added financial analysis</li><li>Self-awareness and ability to handle tight deadlines and manage complex business challenges</li><li>Demonstrated experience in analyzing and synthesizing complex financial data into meaningful executive summary statements</li><li>Excellent verbal and written skills, analytical thinker / problem solver, interpersonal skills, attention to details</li><li>Advance Excel skill, MS office and data management, Power BI skill is added advantage</li></ul> Key Relationships with Internal and External Stakeholders <ul><li>Operational Leadership</li><li>Site Finance Controllers</li><li>Group Finance Team</li><li>Site GMs and Operation team</li></ul> Additional Notes <ul><li>Sound financial knowledge with Chartered Accountant background</li></ul>

Responsibilities: <ul><li>Lead and manage a wafer fab manufacturing engineering module specializing in Wet Etch and Electroplating processes</li><li>Manage and develop a team of engineers and technicians in a high volume manufacturing environment</li><li>Drive excellence in output, quality, cost, equipment uptime, and safety</li><li>Ensure robust process control, stability, and integration across wet etch and plating operations</li><li>Lead root cause investigations for process, quality, and equipment issues and drive permanent corrective actions</li><li>Drive yield improvement, scrap reduction, and defect reduction through data driven analysis</li><li>Ensure high equipment availability and reliability, particularly for wet benches and plating tools</li><li>Apply and sustain SPC and statistical analysis tools to monitor and improve process performance</li><li>Actively contribute to continuous improvement programs to resolve chronic manufacturing or quality issues</li><li>Work closely with cross functional teams including Process Integration, Equipment, Quality, and Manufacturing</li><li>Provide technical and operational leadership during crisis situations impacting fab operations</li><li>Ensure strict compliance with EHS requirements, quality systems, cleanroom discipline, and wafer fab protocols</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Chemistry, Materials Science, Physics, or related discipline</li><li>Minimum 10 years of relevant experience in semiconductor wafer fabrication</li><li>Strong hands on technical expertise in Wet Etch, Electroplating, and related wet processes</li><li>Prior experience in high volume semiconductor manufacturing within an MNC environment</li><li>Strong understanding of:</li><li>Process integration</li><li>Statistical Process Control (SPC)</li><li>Yield improvement and scrap reduction methodologies</li><li>Equipment maintenance strategies for wet benches and plating tools</li><li>Proven people management experience, including coaching, talent development, succession planning, and manpower deployment</li><li>Demonstrated ability to lead root cause analysis and corrective action implementation</li><li>Strong sense of ownership with the ability to work effectively under pressure</li><li>Hands on leadership style with strong problem solving and decision making capabilities</li><li>Excellent communication and cross functional collaboration skills</li><li>Familiarity with statistical analysis tools, Excel, PowerPoint, and Word</li><li>Strong commitment to Environmental Health &amp; Safety (EHS), quality systems, and fab compliance</li></ul>

Responsibilities: <ul><li>Testing &amp; Inspection: Conduct dimensional, mechanical, and electrical tests on incoming components, prototypes, and finished products (e.g., connectors and sensors).&nbsp;</li><li>Data Management: Record test results, prepare statistical performance reports, and analyze data for quality trends.&nbsp;</li><li>Quality Compliance: Assist in audits, maintain Quality Management System (QMS) documentation, and ensure adherence to standards like ISO 9001 and IATF 16949.&nbsp;</li><li>Problem Solving: Facilitate Root Cause Analysis (RCA), raise Non-Conformance Reports (NCRs), and support corrective action implementations.&nbsp;</li><li>Collaboration: Act as a liaison between production, engineering, and quality teams to troubleshoot issues and improve processes.&nbsp;</li></ul> Requirements: <ul><li>Education: Diploma in Engineering (e.g., Electrical, Mechanical) or an Associates degree/relevant vocational qualification.</li><li>Experience: Typically requires 2 to 5+ years of hands-on experience in a manufacturing, quality, or testing environment (often dealing with automotive or electronic assemblies).</li><li>Technical Skills: Familiarity with test equipment (e.g., microscopes, multimeters, Universal Testing Machines), blueprint reading, and Geometric Dimensioning and Tolerancing (GD&amp;T).</li><li>Core Tools: Understanding of core quality methodologies such as 8D, FMEA, and SPC.&nbsp;</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent</li><li>2–3+ years in customer service / order management (manufacturing preferred)</li><li>Strong communication and stakeholder management skills</li><li>Experience handling customer complaints and resolution</li><li>Ability to work under pressure in a fast-paced environment</li><li>Proactive mindset with strong ownership and accountability</li><li>SAP knowledge preferred</li><li>Mandarin communication capability is a plus</li></ul>

Skills

Industry

Location

Jobtitle

60 corrective actions Jobs found

Customer Quality Engineer

Senior Manager-Advanced Quality Engineering

Quality Analyst (5-4) – Assembly Quality

Murex - Senior Datamart Developer – VP1

Planning and Control Planner

Senior Engineer-Advance Quality

Finance Business Partner

Engineer, Staff/Manager (Wet Etch / Electroplating)

Quality & Reliability Technician

Customer Service Specialist

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

60 corrective actions Jobs found

Customer Quality Engineer

Senior Manager-Advanced Quality Engineering

Quality Analyst (5-4) – Assembly Quality

Murex - Senior Datamart Developer – VP1

Planning and Control Planner

Senior Engineer-Advance Quality

Finance Business Partner

Engineer, Staff/Manager (Wet Etch / Electroplating)

Quality & Reliability Technician

Customer Service Specialist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.