Sr Category Manager

Brand Manager - Marketing

Senior Ecommerce

Senior Manager – Digital Marketing

Manager – Digital &  DTC

Senior Key Account Manager – E-Commerce

Head of Channel Development

Assistant Manager - Indirect Tax

Group Account Head

GBS – Partner Management - AMEA

Responsibilities:&nbsp; Enriches the commercial negotiation power grounded by category knowledge.<ul><li>By analyzing Shopper, Retailer &amp; Market Insights</li></ul>				Understands the Shopper Journey, Shopper Behavior &amp; Purchase Decision Tree				Identifies new retail trends &amp; understands Cross Channel Shopper: O+O				Understands retailer performance, opportunities, KPIs and anchor all plans around that<ul><li>&nbsp;&nbsp;By formalizing market and performances reviews</li></ul>				Analyzes market trends and growth leverages of the category				Analyzes competition moves of the category				Synthesizes shopper/callback/PoS study in order to build “shopper insight”				Synthesizes an objective category strategy				Formalizes the category market review and presents to customers<ul><li>Partners Marketing &amp; Commercial to develop the strategy, action plans and growth of the category</li></ul>				Formalizes mid-terms division strategy (growth axes and commercial leverages)				Consolidates the P&amp;L of the category vision				Supports the KA teams in development of the activity for the category				Recommends solutions in cases of an answer out of the L’Oréal guidelines for a promotion<ul><li>Initiates, coordinates and follows up on category projects</li><li>Develops shelf space for the category &amp; proposes category assortments recommendations</li></ul>				Consolidates and follow up on performances of the shelf space of the category				Develops shelf category strategy in order to improve division’s category shelf space				Recommends assortment based on thorough analysis, brings to the KA team the best category assortment recommendation, in line with Commercial &amp; Marketing strategy Requirements<ul><li>At least 8 years of experience in consumer goods category management</li><li>Experience in ecommerce or beauty category will be an added advantage</li><li>Possess strong analytical and stakeholder management skills</li></ul>

Responsibilities: <ul><li>Developing category expertise through product, channel and market understanding.</li><li>To collect and analyze consumer &amp; market insights, competition strategies and make recommendations to drive growth.</li><li>Drive growth on brand through planning &amp; implementing an integrated marketing mix (Digital/ In-Salon/ Retail/ BTL/ Education) and build engaging customer &amp; consumer brand experiences.</li><li>To monitor business performance, suggest timely initiatives/ campaigns to ensure meeting of brand targets and effectively prepare clear messages for senior management.</li><li>To implement new launches, maintain growth in pillar products and animate core catalogue.</li><li>Developing new communication assets &amp; lead local adaptation of marketing &amp; communication materials (imagery, digital, point of sale)</li><li>To collaborate with agencies (Digital, PR, Media, Research) to plan &amp; implement brand campaigns/ initiatives.</li><li>To collaborate with other departments (Sales, education, logistics, partner agencies) to drive business operations.</li><li>To maintain the brand calendar, manage budget and ensure sales forecast accuracy.</li></ul> Requirements: <ul><li>You should have at least 3 years of relevant work experience in marketing.</li><li>The location of the job will be in Mumbai and prior experience in beauty or FMCG will be advantageous.</li><li>To deliver the top-line for the categories handled.</li><li>To create and execute impactful 360 marketing plans for the category / brand.</li></ul>

Responsibilities<div> <div><ul><li>This is a potential Senior Leadership position in Ecommerce</li></ul><div><ul><li>The role would be a team management role and the person would be responsible for a team size of 15-18 people</li><li>Orchestrating all aspects of the&#160;ecommerce&#160;strategy for a brand </li><li>Collaborating with cross-functional partners to manage all aspects of the&#160;eCommerce&#160;business&#160; </li><li>Driving the sales performance of the&#160;e-commerce&#160;platform</li></ul><div> </div></div></div><div>Requirements:</div><div> </div><div><ul><li>We are looking for someone with 12-15 years of experience </li><li>Someone who has a strong ecommerce experience</li><li>Comes from a background of offline account management, trade marketing</li><li>Good at negotiations</li><li>A good modern trade experience is a must</li><li>Preferably someone from a FMCG background would be good.</li><li>You are a creative and strategic thinker with a strong customer orientation</li></ul></div></div>

Responsibilities: <ul><li>In this people managerial role, you will be responsible for the brand’s digital strategy and execution end to end.</li><li>You will plan and execute all digital marketing campaigns (Earned, Owned &amp; Paid), including SEO/SEM O+O, social media, influencers, video, display, and programmatic campaigns</li><li>You will map consumer decision journey for relevant categories and brands with inputs from consumer, hairdressers, salons, CMI, social listening etc.</li><li>You will identify trends and insights, and optimize spend and performance based on the insights</li><li>You will manage all owned digital assets for the Brand</li><li>Drive and Measure positive conversations around the brand on Digital Platforms</li><li>You will support every product launch / animation with relevant digital campaigns &amp; promotions</li><li>You will plan and control of the digital budget across sub-allocations</li><li>You will measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)</li><li>You will evaluate emerging technologies. </li><li>Provide thought leadership and perspective for adoption where appropriate</li><li>Leverage earned media through influencers strategies</li><li>Establish and maintain relationships with key stakeholders inside the company (marketing, sales and education teams), salons, hairdressers, digital ecosystem and media partners.</li><li>Ensure seamless adoption and execution between offline and online communication.</li><li>Agency Management: Liaise and manage relations with social media, website, online media buying &amp; performance media agencies</li></ul> Requirements: <ul><li>You should have 8 to 10 years of relevant work experience in digital marketing.</li><li>Needs a balanced profile of digital expertise + marketing / brand understanding. Incumbent needs to be very strong in one of these and have great desire &amp; intent to upskill in the other if not already a skill.&nbsp;</li><li>Rigor in execution is expected.</li><li>8 years of relevant experience</li><li>Specialization in Digital Media</li><li>Beauty and Personal Care experience is preferred</li><li>In-depth understanding of the India media and digital market (ie, media cost dynamics, landscape, media usage trends, etc.)</li><li>Digital Expertise: conversant with all forms of digital formats and measurement</li><li>Ideally the incumbent may already hold a similar position within an advertiser or will have the credentials to move from the agency environment</li><li>The location of the job will be in Mumbai and prior experience in beauty or FMCG at the client side will be advantageous.</li></ul>

Role Description: <ul><li>We have an opportunity in the Professional Products Division for the position of Manager – Digital &amp; DTC for brand Kérastase.</li><li>In this role, you will be responsible for digital and DTC strategy and execution.</li><li>You should have at least 4 -6 years of relevant work experience in digital marketing.</li><li>The location of the job will be in Mumbai and prior experience in luxury, beauty or FMCG will be advantageous.</li></ul> Responsibilities: a) Driving Digital Presence <ul><li>You will plan and execute digital initiatives , including SEO/SEM, online to offline drives, social media, video, display and programmatic campaigns.</li><li>You will map consumer decision journey for relevant categories and brands with inputs from Consumer, Hairdressers, Salons, CMI, Social Listening etc.</li><li>You will identify trends and insights, and optimize spend and performance based on the insights.</li><li>You will manage all owned digital assets for the Brand.</li><li>You will measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)</li><li>Leverage Earned media through influencers strategies</li><li>Establish and maintain relationships with key stakeholders inside the Company (marketing, sales and education), Salons, Hairdresser, digital ecosystem and media partners</li><li>Agency Management - Liaise &amp; manage relations with Social Media, Website, Online Media Buying,&amp; Performance Media Agencies.</li></ul> b.) Drive the brand’s D2C platform <ul><li>Oversee the Brand’s D2C platform sales. Monitor and enhance the online sales activity</li><li>Ensure User Experience of the website including Design &amp; Aesthetics, Content, and Navigation, Branding / Marketing, Performance, checkout funnel and promotional campaigns</li><li>Own and manage SEO measurements and monitoring methodologies</li><li>Oversee the implementation of CRM strategy and data management</li><li>Ensure that all ecommerce activity is consistent with the brand sense of purpose</li><li>Manage Competitive, market and best practices intelligence</li><li>Analyze digital role in the consumer path to purchase &amp; consumer online searches&nbsp;&nbsp;</li><li>Achieve excellence through optimization and innovation</li><li>Create and maintain an online e-business plan: e-promotional calendar, product exclusivities, cross selling mechanisms, data ownership</li></ul> Requirements: <ul><li>Needs a balanced profile of digital expertise + marketing / brand understanding.</li><li>Incumbent needs to be very strong in one of these and have great desire &amp; intent to upskill in the other if not already a skill. Rigor in execution is expected.</li><li>4 to 6 years of relevant experience</li><li>Specialization in Digital Media</li><li>FMCG experience is preferred</li><li>In-depth understanding of the India media and digital market (ie, media cost dynamics, landscape, media usage trends, etc.)</li><li>Digital Expertise: conversant with all forms of digital formats and measurement</li><li>Ability to represent L’Oréal’s perspective to internal and external stakeholders as well as provide subject matter expertise to Marketing Teams on Digital and E-commerce.</li><li>Ideally this incumbent may already hold a similar position within an advertiser or will have the credentials to move from the agency environment</li></ul>

Role Description: <ul><li>In this function lead role, you will work very closely with the PPD Brands in formulating the E-Commerce strategy for them.</li><li>The location of the job will be Mumbai.</li></ul> Responsibilities: <ul><li>Lead and negotiate annual agreements with Ecommerce partners.</li><li>Develop plan, KPI and Goals to achieve for each Ecommerce partner.</li><li>Define and implement Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales,…).</li><li>Identify new ecommerce trends and opportunities for business growth and implement action plans.</li><li>Prepare and present products proposals to future and current Ecommerce partners.</li><li>Handle specific sales events thanks to collected information from marketing department to enhance brand’s visibility and improve sales performance.</li><li>Analyze and interpret Ecommerce partner’s sales report to identify strengths, weaknesses and business opportunities.</li><li>Ensure E-commerce benefits all, i.e. drives consumers and revenues to salons.</li><li>Business delivery of turnover and market share as agreed.</li><li>Aligned profitability of the Ecommerce channel.</li><li>Excellence in execution to drive superior customer experience.</li><li>Drive efficiency and effectiveness for all media and promotional campaigns.</li><li>Building a strong Ecommerce team and upskilling all key stakeholders in terms of their</li><li>Understanding of the new channel and its drivers.</li></ul> Requirements: <ul><li>MBA</li><li>Shopper and consumer centricity.</li><li>Analytical skills to drive insight from data.</li><li>Develops Business Operations, Enhance Selling and Category Development.</li><li>Good communication and presentation skills, Build Selling Propositions and Negotiate.</li><li>Masters Ecommerce Consumer Journey and Digital levers.</li><li>Good understanding of Ecommerce systems and processes.</li><li>Monitor Sell-in and Sell-out excellence.</li></ul>

Responsibilities: Business Analysis <ul><li>Drives Channel analysis (Overall channel-based segment / portfolio trends within different geographies, consumer trends, competitive analysis for the channel. Analysis of total channel business value and contribution of PMIDF &amp; other TMOs).&nbsp;</li><li>Drives Industry analysis (Multicategory Trends Follow Up, Account &amp; Channel Based overall Financials / P&amp;L / Performance analysis, Follow up activities of regional / global duty-free associations, Follow up of regulatory developments etc.) for the channel. Ensures industry analysis is considered as part of the channel strategy and plans.</li><li>Monitor the net operating revenue drivers (volume, price, mix effects) and the progress of trade terms for key accounts within the channel.</li><li>Channel performance KPIs and conduct regular channel performance tracking and reporting to Duty Free’s MT.</li><li>Post activity and ROI assessments within the channel.</li></ul> Strategy Definition Channel Development: <ul><li>Defining a channel value proposition and consequent business model that ensures short term profitability and future long term business growth.&nbsp;</li><li>Owns the trade spend strategy &amp; identify channel-based investment metrics which define the criteria and business drivers.&nbsp;</li><li>Responsible for defining and championing a PMIDF touchpoint segmentation and gives and gets framework to prioritize investment within the channel. Ensuring these are incorporated into the negotiation with key accounts and consequent post implementation within the channel.&nbsp;</li></ul> Business Development &amp; Partnering Portfolio Planning: <ul><li>On selective cases and with strong substantiation, proposes channel-based adaptations from the global portfolio strategy based on input from Customer Development and overall business priorities for the channel.</li></ul> Digital Marketing and CX: <ul><li>Work together with Marketing stakeholders to identify Consumer Journey within the channel and opportunity to engage LAS. Make proposals to develop/adapt toolboxes that improve the quality of engagement within the channel in line with channel’s value proposition and agreed objectives.</li><li>Explore joint with Marketing digital solutions that could increase the consumer experience within the channel.</li></ul> S&amp;PD: <ul><li>Formulate recommendations to adapt DF’s pricing strategy within the channel by incorporating in the analysis channel-specific levers.</li><li>Work together with S&amp;PD team to formulate a pricing strategy for new business expansion scenarios within the channel.</li><li>Review trade remuneration frameworks to ensure these take into consideration channel specific levels and objectives. When necessary, propose adaptations of the framework that better accommodate channel needs.</li></ul> Commercial Planning: <ul><li>Works together with the Commercial Planning team to ensure that business cases for new portfolio introductions or market expansions incorporate channel specific objectives, enablers and metrics.</li></ul> Channel Development Mission <ul><li>Channel Development’s main goal is to develop and maintain channel specific strategies, tools and processes to drive business expansion and innovation with an in-depth understanding of value proposition of the channel and consequent channel growth opportunities.&nbsp;This is achieved through:</li><li>Assessing businesss performance within the channel as well as other internal and external factors (consumer, competition, channels and industry) impacting profitability, SoM and revenue growth opportunities. Use fact based, data driven analysis to synthetize information, draw insights and conclusions and formulate a comprehensive channel strategy</li><li>Jointly working with Head of Portfolio to identify right portfolio assortment within the channel based on an in-depth understanding of the consumer base transiting in the different geographies that have a strong channel presence.&nbsp;</li><li>Partnering with the Digital Marketing team to identity the ideal engagement strategy and toolboxes to support channel growth opportunities.</li><li>Partnering with S&amp;PD to develop a cohesive pricing and trade remuneration strategy based on an in-depth understanding of the channel and the main strategic levels to achieve business objectives for the channel.</li><li>Working together with Area Deployment Heads to identify the main KAs partners across the channel and formulate a cohesive negotiation strategy that foster category growth within the channel.</li></ul> Area Deployment <ul><li>Field Intelligence: Industry, Channel, Consumer &amp; Competition</li><li>Account Planning &amp; Negotiation</li><li>Deployment &amp; executional excellence</li></ul> S&amp;PD <ul><li>PMIDF Strategy &amp; LRP (Portfolio, Pricing, etc.)</li><li>Pricing strategy &amp; data modelling</li><li>Monthly COT, NOR &amp; Cost Alignment</li></ul> Marketing <ul><li>Portfolio and CX Experience Strategy</li><li>Digital marketing toolboxes</li></ul> External Affairs <ul><li>Regulatory environment impacting channel growth potential.</li></ul> ﻿Requirements: <ul><li>Should have experience in channel specific strategies, tools and processes to drive business expansion and innovation with an in-depth understanding of value proposition of the channel and consequent channel growth opportunities.</li><li>Exposure in Commercial projects experience (channel development, commercial strategy, etc)</li><li>Should be from FMCG background (or related such as F&amp;B, cosmetics, electronics) industries experience.</li><li>Excellent experience in Strategy Planning, Commercial Development and Channel Development.</li><li>Should look after profit, revenue etc.</li></ul>

Responsibilities: <ul><li>Responsible for accurate and timely filing of GSTR-1 Outward register for all the states in the South Region</li><li>Responsible for taking correct amount of input tax credit, matching of tax credit with GSTR-2A and to ensure gaps are eliminated.</li><li>Reconciliation of stock transfer between sending and receiving location so that full tax credits are obtained at each location.</li><li>Monthly reconciliation of GST GL accounts</li><li>Timely payment of taxes</li><li>Archiving of records to be fully prepared for GST audit</li><li>To handle erstwhile VAT litigations at the states concerning C form, F forms and other VAT issues</li><li>Independently filing GST tax returns and compliances for the states within the region within minimal guidance</li><li>Responsible for all GST compliances for the states including input credit reversal, ineligible credit.</li><li>Supporting region controlling team for any GST related guidance and clarifications.</li></ul> Key Deliverables: <ul><li>Correct filing of outward register</li><li>Accurate input tax credit with necessary action steps for mismatch with GSTR -2A</li><li>Fully reconciled GST GL accounts</li><li>Timely Response to Internal and External Stakeholders</li></ul> Requirements: <ul><li>Hands on experience on GSTN software, ASP-GSP services</li><li>Good knowledge of GST law, Rules, VAT</li><li>Good knowledge of SAP, Microsoft Office</li><li>Efficient Tax documentation skills.</li><li>Highly effective communication, co-ordination and collaboration skills.</li><li>Team player</li></ul> Key Relationships: <ul><li>Internal Interactions – Head Office Tax team, Regional Controlling team, Accounts, Direct Tax team, etc.</li><li>External Interactions – Tax Authorities, Auditors, etc.</li></ul>

Responsibilities: <ul><li>Lead the Consumer Products Division business management for one of the top3 Online and overall customers to drive strong growth and shares. </li><li>Build, manage and develop long-term Ecommerce relationships in order to achieve the targeted sales revenue by increasing the brand’s online presence.</li><li>Lead and negotiate annual agreements with Ecommerce partners Develop plan, KPI and Goals to achieve for each Ecommerce partner basis clear understanding of customer strategy, KPIs and understanding as well of brand strategy and objectives.</li><li>Create selling stories on the basis of deep customer and category understanding to align portfolio, campaign and event execution.</li><li>Define and implement Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales etc.).</li><li>Identify new ecommerce trends and opportunities for business growth and implement action plans.</li><li>Analyze and interpret Ecommerce partner’s sales report to identify strengths, weaknesses and business opportunities both tactical and strategic.</li></ul> Requirements: <ul><li>Develops Business Operations, Enhance Selling and Category Development.</li><li>Good communication and presentation skills, Build Selling Propositions and Negotiate.</li><li>Strong people management skills both geared towards team management as well as stakeholder management.</li><li>Masters Ecommerce Consumer Journey and Digital levers &amp; good understanding of Ecommerce systems and processes.</li><li>Monitor Sell-in and Sell-out excellence and accurate business planning&nbsp;</li><li>Key Relationships: Ecommerce Customer Teams, Marketing, Digital, Sales Development, Supply Chain, Finance Controlling. Physical Demands (e.g. % travel):.</li><li>Travel will be need based </li><li>Education: • Graduate &amp; above</li></ul>

Role Description: <ul><li>Effective Operational Governance &amp; optimization of the service delivery/quality across GBS towers (RTR, PTP, OTC, HTR) – provided by a mix of inhouse / outsourced workforce – across the AMEA region.</li></ul> Responsibilities: <ul><li>As an instrumental part of the Regional GBS support to the BUs in the region, this position will</li><li>Act as intermediary between GBS Delivery teams &amp; BUs to oversee operational governance and feedback loops</li><li>Identify and lead CI / productivity opportunities in RTR, PTP and OTC processes conducted out of GBS, with inputs gathered from the GBS operations team and/ or onshore Finance teams in Business Units (BUs)</li><li>Leverage best practice and globalized standards from across GBS teams for the AMEA GBS Delivery teams</li><li>Lead GBS related strategic Change Management/ communications BUs</li><li>As the onshore focal for GBS operations/ service delivery quality, this position will support the RDP as:</li><li>Custodian of the regional GBS reporting and deliverables calendar/ cadence</li><li>Work with the GBS teams and BUs to ensure major operations escalations / month-end issues are resolved timely</li><li>Oversight of GBS performance metrics (regional metrics and global 3*3 metrics)</li><li>Regional SOX Focal point across RTR, PTP and OTC processes conducted out from GBS. This includes the scrub / review of the GBS controls documentation, as well as coordinating completion of testing.</li><li>Governance of contract with the BPO Service Provider. This includes Roles &amp; Responsibilities/ Service Level Agreement (SLAs)/ Volume &amp; Resource Capacity/ Change Orders / Monthly Invoicing / IT access requests</li></ul> Coordinations <ul><li>Stakeholders that this position will need to work closely with include:</li><li>Onshore Financial Controlling and Procurement teams at the BU, Regional and Global levels</li><li>IT teams at the Regional and Global levels</li><li>Global RTR, STP/PTP and OTC Process Leads</li><li>All GBS Delivery teams supporting AMEA – captive and outsourced</li><li>Global and Regional Internal Controls team</li><li>External statutory auditors and our client internal auditors</li></ul> Requirements: <ul><li>Bachelor’s degree and 10-15 years of experience in a related field, preferably 5+ years in shared services domains</li><li>Experience interacting/ overseeing outsourced operations teams</li><li>Working operational knowledge of one or more GBS functional domains (RTR, PTP, OTC in particular)</li><li>Proven hands-on experience on implementation of CI / productivity initiatives</li><li>Active experience of working across globally matrixed organizational constructs</li><li>Strong interpersonal and communications skills (both written and verbal) across levels of the organization</li><li>Good project management skills and ability to influence change. Experience presenting results to an executive team</li><li>Strong analytical and problem-solving skills – effectively evaluates information/data to make decisions; able to pin-point and resolve problems at the source; anticipates obstacles and develops plans to resolve</li><li>Motivated Self-starter; able to deal with ambiguities and requires minimal direction to accomplish goals and problem-solve</li><li>Ability to lead and operate across multiple time zones and geographies</li></ul>

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