Manager - Hire to Retire

Staff/Principal Engineer - CMP Advanced NAND

Manager - Marketing - Retail

Assistant Manager - Defect Liability Period & Community Management

Senior Executive - HSE

Senior Manager - Talent Management

Senior Manager - Customer Experience

Procurement Specialist(Contractual)

Consultant, I&O Operations, MIM

Head, Wholesale Operations Readiness Centre, WORC

Role Description:&nbsp; <ul><li>The Manager, Hire to Retire Process Transformation is responsible for leading the day-to-day delivery of transformation projects and workstreams across the Hire-to-Retire lifecycle within Human Capital Services.&nbsp;</li><li>Reporting to the Associate Director, the role translates the transformation agenda into executable plans, standardized processes, and digital-enabled solutions, working hands-on across process design, system configuration, data, and change.</li><li>It combines strong project delivery discipline with practical HC process and technology expertise to move Group Services towards a best-in-class shared services operating model.&nbsp;</li><li>The role is a key delivery partner to the Associate Director and to vertical HR teams, ensuring initiatives are delivered on time, on budget, and to the intended quality, while coordinating junior team members and third-party resources.&nbsp;</li></ul> Responsibilities:&nbsp; 1. Transformation Project &amp; Workstream Delivery&nbsp; <ul><li>Lead the planning, delivery, and reporting of assigned transformation projects and workstreams across the entire Hire-to-Retire lifecycle; managing scope, timelines, budgets, risks, and issues.&nbsp;</li><li>Develop and maintain project plans, delivery artefacts, and status reporting for the Associate Director and governance forums.&nbsp;</li><li>Coordinate project stakeholders, cross-functional contributors, and vendor resources to deliver against agreed milestones.&nbsp;</li></ul> 2. Process Standardization &amp; Improvement&nbsp; <ul><li>Analyze current-state Hire-to-Retire processes across verticals and design standardized, simplified, and automated future-state processes.&nbsp;</li><li>Document process maps, standard operating procedures, and service definitions, embedding controls-by-design and data quality requirements.&nbsp;</li><li>Identify and quantify efficiency, experience, and control improvement opportunities to build the case for change.&nbsp;</li></ul> 3. Digital &amp; Technology Enablement&nbsp; <ul><li>Support the configuration, testing, and deployment of HR platforms (HCM, ATS, LMS, ServiceNow, workforce analytics) in partnership with Group IT and vendors.&nbsp;</li><li>Gather and document business requirements, translate them into functional specifications, and manage user acceptance testing.&nbsp;</li><li>Support the expansion of service management capabilities such as ticket taxonomy, SLAs, and self-service workflows.&nbsp;</li></ul> 4. Data, Analytics &amp; Insight&nbsp; <ul><li>Compile, validate, and analyze workforce and process data to support business cases, benchmarking, and decision-making.&nbsp;</li><li>Build clear, traceable analysis and reporting, including cost-to-serve, cycle time, volumes, and quality metrics.&nbsp;</li><li>Support the development of dashboards and management reporting that track transformation benefits and service performance.&nbsp;</li></ul> 5. Change Enablement &amp; Stakeholder Engagement&nbsp; <ul><li>Alongside our Change and Communications team, deliver change management activities for assigned initiatives, including stakeholder engagement, communications, training, and adoption support.&nbsp;</li><li>Run stakeholder interviews and workshops to capture pain points, requirements, and priorities across the Hire-to-Retire lifecycle.&nbsp;</li><li>Build strong working relationships with vertical HR teams and enabling functions to secure buy-in and sustained adoption.&nbsp;</li></ul> 6. Value Realization &amp; Continuous Improvement&nbsp; <ul><li>Track delivery against defined success metrics and support the realization and reporting of transformation benefits.&nbsp;</li><li>Capture lessons learned and embed a culture of continuous improvement and service excellence within Human Capital Services.&nbsp;</li><li>Contribute to the ongoing development of transformation standards, tools, and delivery methodology.&nbsp;</li></ul> Requirements: Qualifications &amp; Experience&nbsp; <ul><li>Bachelors or Masters degree in HR, Business, Information Systems, or a related discipline.&nbsp;</li><li>6 to 10 years experience in HR transformation, HR shared services, consulting, or enterprise HC operations.&nbsp;</li><li>Proven experience delivering process and technology change within complex, multi-entity organizations.&nbsp;</li><li>Practical experience with HR technology ecosystems (for example HCM, ATS, LMS, and ServiceNow) and workforce data and analytics.&nbsp;</li><li>Exposure to AI-enabled solutions within the Human Capital services domain is an advantage.&nbsp;</li><li>Recognized project management or process improvement certification (for example PMP, PRINCE2, Agile, or Lean Six Sigma) is desirable.&nbsp;</li></ul> Key Competencies&nbsp; <ul><li>Project and workstream delivery.&nbsp;</li><li>End-to-end HC process design and improvement.&nbsp;</li><li>HR technology enablement and requirements management.&nbsp;</li><li>Workforce data analysis and reporting.&nbsp;</li><li>Stakeholder engagement and change enablement.&nbsp;</li><li>Structured problem-solving and attention to detail.&nbsp;</li><li>Commercial and value-oriented mindset.&nbsp;</li></ul>

Responsibilities: <ul><li>As a CMP Process Development Engineer, you will develop and optimize chemical mechanical planarization procedures. These procedures aim to improve product quality and reliability for the next generation of company memory parts.</li><li>Focus on understanding and improving the process margins required for meeting the mature yield goal for 3D NAND parts</li><li>Advanced 3D NAND CMP process development will include performing fundamental research, consumables development, and hardware evaluation, as well as testing processes for novel applications</li><li>Initiate and manage experiments to widen process margins as well as to evaluate manufacturability of next node solutions</li><li>Extensively collaborate with vendors to develop processes that meet integration requirements for current and next-generation 3-D NAND nodes</li><li>Incorporate best known manufacturing methods into early development phase of upcoming nodes</li><li>Design and implement advanced process monitoring and control methodologies</li><li>Provide strategic roadmap for N+, N++ and future NAND Nodes</li><li>Serve as a technical expert within company contributing to technical projects for improvements to processes, procedures, and equipment</li><li>Define and leads complex, multi-functional projects of critical importance to company, helps to define strategic direction</li><li>Provide advice and counsel to management on significant technical issues. Leads and initiate innovation projects through patents/technical papers</li><li>This position requires communication and collaboration with partners both locally and globally. Strict adherence to company Intellectual Property Protection policy is necessary</li></ul> Requirements: <ul><li>PhD with ≥5 years, or Master’s degree with ≥7 years, or Bachelor’s degree with ≥10 years of relevant experience in Electrical Engineering, Materials Science, Chemical Engineering, Physics, or a related field, with demonstrated expertise in semiconductor Experience in Chemical Mechanical Planarization (CMP) Process in 300mm wafer fabrication.</li><li>Hands-on experience CMP equipment operation such as AMAT (LKP), EBARA-300X and next generation CMP equipment, optical metrology, profilometry, polishing slurries, conditioners, and polishing pads</li><li>Experience in dielectrics/metals CMP process development on 3D NAND or other memory technology</li><li>Understanding of various integration and structural impacts and constraints related to film deposition and other upstream/downstream processes</li><li>An understanding of the general process steps and process flow for memory processing planar and vertical NAND memory.</li><li>Strong interest in Data science, modelling, and drive to use/adopt AI to optimize workflows.</li><li>Excellent oral and written communication skills with ability to convey the message in concise and effective manner both in local as well as remote communications.</li><li>Strong collaboration and communication skills (verbal and written).</li><li>Self-driven, adaptable, and able to manage multiple projects.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Proven ability to take calculated risks and execute novel solutions.</li><li>Recognized as a mentor, team player and technical expert with the ability to solicit feedback, accept input, and analyze success/failure.</li></ul>

Responsibilities: <ul><li>Support Senior Manager in developing annual marketing strategies and mall-level plans.</li><li>Assist with market positioning, competitive analysis, and customer segmentation.</li><li>Align with internal business units on marketing direction.</li><li>Assist in delivering annual integrated 360° campaigns.</li><li>Coordinate with Strategy and Leasing teams.</li><li>Implement strategies to enhance customer loyalty and revenue.</li><li>Prepare campaign briefs and scopes of work.</li><li>Manage execution of approved campaigns.</li><li>Identify partnership opportunities</li><li>Support development of event concepts and activations.</li><li>Coordinate with operations, mall teams, and agencies for event execution.</li><li>Ensure branding and setup consistency.</li><li>Oversee preparation of marketing collateral.</li><li>Support in securing authority approvals.</li><li>Assist in evaluating sponsorships.</li><li>Ensure events are promoted across all channels.</li></ul> Requirements: <ul><li>Bachelor’s degree required; Master’s preferred</li><li>Experience:-5–7 years marketing experience, ideally GCC.</li><li>Experience in mall marketing, PR, events, digital, or agencies.</li><li>Strong understanding of multi-channel marketing.</li><li>Knowledge of digital tools and analytics.</li><li>Strong creative and project management skills.</li><li>Strong communication skills.</li></ul>

Responsibilities: <ul><li>Responsible for the efficient management of the Company units ready for handover ensuring that units are ready and match quality standards as per business plan for Company&nbsp;before handover to clients.</li><li>Provide technical support to handover and DLP team and establish methods of working practice for each task and ensure that all members of the team understand their responsibilities ensuring satisfactory completion.&nbsp;</li><li>Supervise the operational activities of the suppliers and ensure that all works are carried out in a professional and timely manner as per workorder for delivery of properties as per agreed timelines.</li><li>Supervise the snagging &amp; orientation ensure that all works are carried out in a professional and timely manner as per agreed timelines.</li><li>Organize daily /weekly/ monthly meetings and follow-up with contractors and consultants to ensure that all maintenance, minor works and helpdesk activities are carried out as per agreed guidelines.&nbsp;</li><li>Inspect ready units along with the customer during home orientation in the final stages of handover and make sure that a detailed snagging is carried out and that the quality of workmanship meets the service level agreements and excels key performance indicators. Ensure safety and security is always maintained by the contractors/ suppliers during handover.</li><li>Establish strong relationship customers within the assigned property and assist in moving procedures, orientation and provision of the assigned contact person for their parking key and other requests to build strong cliental relations.&nbsp;&nbsp;</li><li>Escalate Service Requests for management consultation which have been unresolved for a long period including customer snagging /de snagging and DLP and customer communications for effective resolution. Maintain updated report for SRs status among all projects.&nbsp;</li><li>Meet customer(s) during defect liability period- DLP and communicate with quality assurance team for resolution where applicable.&nbsp;</li><li>Responsible for all customer communications ensuring to provide customers with status updates on the completion dates, payment schedules and project construction updates.</li><li>Streamline and enforce handover policies and processes and participate in the digitalization processes of property handover to attain a competitive edge.</li><li>Prepare management reports of all active project status during orientation stage and DLP in-order to provide relevant updates to make informed decisions.</li><li>Develop a budget to cover new sales, and AMC activities. In addition, include resolving legacy issues in budget planning.</li><li>Collaborate with construction, quality assurance, marketing, and customer care teams to ensure a seamless transition and positive handover experience for clients</li><li>Supervise the co-ordination between our customers and team members to ensure satisfactory completion of all jobs.</li><li>Perform regular community inspections for Company projects and report to management for any improvement&nbsp;</li><li>Handle legacy project and ensure closure of pending issue.&nbsp;</li><li>Co-ordinate with Project Delivery Team at site project for any observation on snagging &amp; orientation&nbsp;</li><li>Liase with service provider(s) for any pest control, clearing and issues beyond DLP.</li></ul> Requirements: <ul><li>Bachelor’s degree in Facility Management (preferred)</li><li>Certification in Property Management – preferred</li><li>Knowledge of local real estate laws and regulation and business environment.</li><li>Strong understanding of building systems, amenities, and legal requirements related to property handover.&nbsp;</li><li>Minimum 4-6 years experience in property management/ handover with atleast 2 years in-depth experience of leading a maintenance team to achieve a planned maintenance program.&nbsp;&nbsp;</li><li>Experience in provision of minor and reactive works is essential.&nbsp;</li></ul>

Role Description: <ul><li>Senior Executive, Health &amp; Safety provides support and assistance in the monitoring, recording, reporting of HSE issues within DHCM’s residential communities, project site, offices, and other related assets.</li></ul> Responsibilities: <ul><li>The job holder assist, support and coordinate in performing compliance audits, inspections, and reviews, and by constantly improving staff, resident, tenant, contractor, service providers &amp; supplier awareness on HSE risks and management controls.</li><li>Health &amp; Safety Management: Act as a focal point for HSE in allocated work location and responsible to ensure the Implementation of the Health and Safety Management System.</li><li>Enforce policies to establish a culture of health and safety in the delivery of services.</li><li>Ensure that the communities, infrastructure, and auxiliaries meet the highest standards for Health &amp; Safety and fully complies with the statutory requirements of the regulatory authorities Monitor the legal compliance of the allocated location and report any deviation immediately to respective department and to the line manager.</li><li>Attend HSE incidents, accidents and near misses, investigate and corrective actions implemented and keep the records up to date and prepare trend analysis report.</li><li>Take immediate action in case of observing an unsafe act or condition posing an imminent risk and carry out the required communications with all concerned stakeholders.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field.</li><li>Lead Auditor qualifications ISO 45001.</li><li>NEBOSH IGC Level 3 qualification in HSE.</li><li>Minimum 5 years of overall experience in Facilities Management / community.</li><li>Management similar or large projects, community, and large malls in HSE role.</li><li>Good knowledge and experience of using automated applications for HSE management</li></ul>

Responsibilities: Talent Management Operations: <ul><li>Support HRBP, hiring managers and employees to set clear probation goals, ensuring these are uploaded on the system, and that probation reviews are conducted in time.</li><li>Work with the VP-Human Capital and company Leadership team to ensure goal setting is conducted on time, with SMART goals, which support the achievement of company annual strategic objectives.</li><li>Create suitable training materials and internal communications to educate and remind employees of the importance of the performance management cycle and how to effectively navigate Tahweel.</li><li>Support HRBPs in the administration and reporting of performance improvement plans to ensure underperformance is effectively managed.</li><li>Support the VP- Human Capital in the co-ordination and delivery of all performance rating calibration sessions and Talent Reviews, taking ownership for maintaining master documents and final outputs.</li><li>Support the VP-Human Capital to ensure Succession Plans workshops and outputs are completed on time, and in the nominations for high potential development programmes and initiatives.</li><li>Support in the creation of guidelines and templates for individual development plans and ensure these are saved centrally with bi-annual reviews to assess progress against plans for all key talents.</li><li>Provide insights and recommendations to improve Talent Management to enhance the employee experience and business outputs.</li></ul> Talent Management Metrics &amp; Reporting: <ul><li>Assist in the identification of key metrics which will be used to measure how successfully company implements Talent Management activities.</li><li>Contribute to data preparation, dashboards, and reports in support of strategic decision-making, as it related to Talent Management activities.</li><li>Own all status reporting to ensure stakeholders are kept informed of approach and completion rates for all annual, cyclical activities.</li></ul> Compliance &amp; Data Support: <ul><li>Ensure that all Talent Management activities are compliant with UAE labor laws and company policies.</li><li>Work with the VP-Human capital to ensure all Talent Management activities are in line with the DOE and ensure any internal audit recommendations and implemented timely.</li><li>Act as a Tahwheel super user, educating and upskilling HRBP, stakeholders and employees on the functionality of the system.</li><li>Coordinate with IT for improvements in Tahwheel and issue resolution.</li></ul> Requirements: <ul><li>Bachelor’s degree in HR or related field</li><li>Additional qualifications: CIPD/SHRM will be an advantage Minimum experience</li><li>Minimum of 3-6 years of relevant experience Skillset (job specific technical &amp; system skills if applicable)</li><li>Detailed Understanding of the UAE Labour Law.</li><li>Understanding of or exposure to the media/entertainment industry will be an added advantage.</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

Responsibilities: <ul><li>Work with SAP IT team to transit business process and requirements to SAP S4HANA solution.</li><li>Proactively and effectively communicate progress of owned pending and active projects throughout the life cycle.</li><li>Contract Management and Support in Ariba and SAP (Allocation Report, Contract Coverage report, etc.)</li><li>Price Management in Ariba and SAP</li><li>PO Management in Ariba and SAP</li><li>Vendor Master Data Management – Vendor creation and Plant extension</li><li>Invoice Resolution</li><li>Reporting (Supplier Performance Report, Review on LT &amp; MOQ, Supplier Quality Audit, etc.)</li><li>System Support (System Issue resolution, Audit support)</li></ul> Technology / System will be used for above activities: <ul><li>BPCS and SAP S4/HANA – Materials Management, Stock Information, PO placement</li><li>Ariba – Contract Management</li><li>MS Office suite – All communications with stakeholders &amp; data analysis</li><li>Sharepoint – For data storage</li><li>Microsoft One Drive – To store Supplier License</li></ul> Requirements: <ul><li>College’s degree in business, trading or management is preferred</li><li>1-3 years of procurement operations and related SAP system working experience</li><li>Able to work under pressure and meet tight deadlines.</li><li>High integrity, self-motivated, independent, be proactive and team spirit</li><li>Good project management ability</li><li>Good communication and report skills</li><li>Able to working in English (reading and writing)</li><li>Good at excel</li></ul>

Responsibilities: <ul><li>Incident &amp; Major Incident Management: Monitors, coordinates, and responds to infrastructure and application incidents, outages, and performance alerts, facilitating major incident processes, stakeholder communications, service restoration activities, and coordination across technical support teams.</li><li>Documentation, Reporting &amp; Continuous Improvement: Documents incidents, preliminary trigger cause, resolutions, and operational trends</li><li>develops reports and service insights to support decision making, governance reviews, and continuous improvement initiatives.</li><li>Collaboration &amp; Stakeholder Engagement: Partners with vendors, service providers, technical teams, and business stakeholders to coordinate resolution activities, manage operational communications, and improve service reliability and user experience.</li><li>Service Governance &amp; Process Improvement: Supports operational governance activities by analyzing incident trends, identifying improvement opportunities, facilitating major incident reviews, and contributing to the enhancement of ITSM processes, controls, and operational effectiveness.5.&nbsp;</li></ul> Requirements: <ul><li>Minimum of 5 years of relevant work experience</li><li>Typically reflecting 8–10 years of demonstrated experience in increasingly responsible operational and technology roles.</li></ul>

Responsibilities: <ul><li>Lead and manage multiple teams to drive project initiatives and execution</li><li>Oversees WORC operations and handle escalation cases</li><li>Work closely with Center of Excellence and Head office in project planning, resource management</li><li>Gather and understand Business Requirements and Functional Specs/User Story documents</li><li>Ensure the team provides operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users</li><li>Provide post-implementation support to operations users</li><li>Prepare, review and submit management reports as required by the Bank’s Software Development Framework</li><li>Prepare and submit weekly/biweekly/monthly reports for assurance check</li><li>Foster a continuous improvement and innovative culture to drive efficiency towards excellence</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>Minimum 10 to 15 years of experience preferably in financial institutions</li><li>Well-versed in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels operations</li><li>Have a good knowledge and experience in handling testing or test management life cycle</li><li>Proficient computer skills</li><li>Strong analytical skills</li><li>Strong verbal and written communications skills, including effective presentation skills</li><li>Experience in managing multiple teams</li><li>Able to take ownership of issues and take them to closure</li><li>Strong stakeholder management skills across various disciplines and levels</li><li>Mature individual with strong leadership, influencing and problem resolution skills</li><li>Lead human resource planning, development and staff management</li></ul>

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18 crisis communications Jobs found

Manager - Hire to Retire

Staff/Principal Engineer - CMP Advanced NAND

Manager - Marketing - Retail

Assistant Manager - Defect Liability Period & Community Management

Senior Executive - HSE

Senior Manager - Talent Management

Senior Manager - Customer Experience

Procurement Specialist(Contractual)

Consultant, I&O Operations, MIM

Head, Wholesale Operations Readiness Centre, WORC

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18 crisis communications Jobs found

Manager - Hire to Retire

Staff/Principal Engineer - CMP Advanced NAND

Manager - Marketing - Retail

Assistant Manager - Defect Liability Period & Community Management

Senior Executive - HSE

Senior Manager - Talent Management

Senior Manager - Customer Experience

Procurement Specialist(Contractual)

Consultant, I&O Operations, MIM

Head, Wholesale Operations Readiness Centre, WORC

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.