Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Front of House Coordinator

Commerical  Solution Engineer

Service Delivery Manager

Channel Manager

CEO Executive Assistant

Product Manager

Integrated Marketing Analyst –  Digital & Distribution, APAC

Product Owner

Accounts Payable Analyst

Responsibilities:&nbsp; <ul><li>Review and approve customer withdrawal and deposit claims submitted through touchpoints and various channels&nbsp;</li><li>Access application systems, both web-based and host screens for transaction processing.&nbsp;</li><li>Exercise vigilance when performing transactions and report any unusual or suspicious transactions immediately to supervisor&nbsp;</li><li>Ensure all incoming instructions are processed within defined SLA and accurately.&nbsp;</li><li>Perform end-of-day reconciliation for all transactions processed by team.&nbsp;</li><li>Handle communications to and from internal departments.&nbsp;</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree&nbsp;</li><li>Minimum 2 to 5 years of experience in financial institutions operations preferred.&nbsp;&nbsp;</li><li>Proficient computer skills especially MS Office applications&nbsp;</li><li>Able to communicate effectively both verbal and written&nbsp;</li></ul>

Role Description: <ul><li>The driving force behind the scanning platform at Client Dive into the forefront of innovation with our Gateway Security team, where we scan massive volumes of email traffic for our customers! Our pioneering Email Platform pushes on the boundaries of what’s possible, leveraging the latest technologies and tooling in AWS. Why Join Our Team? “The Gateway Security team, within the Threat Protection group, is responsible for developing the cutting edge scanning technology at the heart of Client protection stack, scanning over 2 billion emails, files, and URLs daily.</li><li>If you’re interested in solving customer challenges at immense scale, then this is the role for you!”</li></ul> Responsibilities: <ul><li>Initial point of contact for all Client in the Bengaluru office.</li><li>Be part of the global Client facilities team and assist the teams in other regions as required.</li><li>Coordinate first aid and fire safety as per building and statutory requirements.</li><li>Meet and greet clients and visitors, ensure Client visitor processes are followed.</li><li>Ensure effective and professional telephone communications by answering any incoming calls, taking messages and/or forwarding to the individual.</li><li>Sort daily post/deliveries/couriers, manage invoicing from landlord and suppliers.</li><li>Arrange catering for meetings and events as required.</li><li>Ensure daily checks of offices and kitchen areas, purchase office consumables as required, including beverages and food items and refreshment facilities.</li><li>Ensure the office is consistently kept in the best state including periodic checks of cleaning and maintenance with landlord and appointed contractors.</li><li>Liaise with building management, submitting maintenance request’s and raising permits.</li><li>Work with Regional IT and liaise with regional team and suppliers, including issuance of staff access passes, assist with supply and return of IT equipment and access for maintenance contractors.</li><li>Help out with planning of company events.</li><li>Within this position, the successful candidate will also be tagging assets, taking count of returned items - fixed asset management duties are listed in the job spec.</li><li>Including: new assets being purchased and a log of asset tags will need to be maintained.&nbsp;</li></ul> Requirements: <ul><li>2 – 4 years of administrative experience.&nbsp;</li><li>Proficiency with Microsoft Office, Word, Excel, and PowerPoint&nbsp;</li><li>Outstanding organizational skills, accuracy and attention to detail and the ability to multitask.</li><li>Written and verbal skills with strong grammatical, proofreading, typing and note taking skills.</li><li>Ability to work independently, flexibly and use discretion.</li><li>Excellent interpersonal skills, including a pleasant positive demeanor and a proactive approach.</li><li>A solid understanding of the goals and objectives of the business and their own personal goals.</li><li>Recognize that customer satisfaction is a principle measure of our business and our values.</li><li>Instinctively find practical solutions to complex problems.</li><li>Expect to encounter change and take ownership of your job.&nbsp;</li><li>Find new ways to win and share those victories with the team.&nbsp;</li></ul>

Role Description: <ul><li>We change the World; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives.</li><li>Our employees groundbreaking ideas impact everything.</li><li>Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact.</li><li>Youll be part a team that cares about its customers, enjoys having fun, and youll take part in changing the lives of those in our local communities.</li><li>Come prepared to be encouraged and inspired.</li><li>The India Strategic Enterprise Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space.</li><li>This position will be based out of Mumbai and will focus on a specific set of Enterprise accounts.</li><li>As part of the Enterprise System Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for India’s leading businesses.</li><li>Youll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.</li></ul> Responsibilities <ul><li>Technical sales professional serving as a Technology/Product/Solution consultant.</li><li>Technical orchestrator for an array of resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion.</li><li>Provides technical information and design/implementation mentorship in concert with Architecture Seller team(s).</li><li>Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success.</li><li>Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning</li><li>Educate customer on differentiation and establish technical leadership of our client as a brand.</li><li>Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach.</li><li>Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers.</li></ul> Requirements: <ul><li>Bachelor of Engineering degree or equivalent.</li><li>Excellent written, verbal communication, listening skills.</li><li>Min 10-12 years of presales experience in technical position .</li><li>Has prior experience in solution selling around products and technology.</li><li>Highly motivated, willing to learn and demonstrate high level of adaptability towards technology shift.</li><li>Understand the broader aspects of end to end architecture and have knowledge on one or more technology areas like Enterprise networks, Data center or Security.</li><li>Optimally handle objections in a customer conversation and lead with value selling.</li><li>Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacenter Networking technologies.</li><li>Strong whiteboarding/presentation skills.</li><li>Strong communication skills.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: <ul><li>Develops and executes sales strategies to drive revenue through indirect sales channels, like distributors, resellers, and partners</li><li>Create and implement strategies and programs to drive sales through indirect channels and achieve revenue targets.&nbsp;</li><li>﻿Establish, maintain, and grow relationships with channel partners to foster strong, profitable partnerships.&nbsp;</li></ul> Requirements: <ul><li>Experience in the following elements required: .</li><li>Review and Manage Open Market Strategy.</li><li>Review, Track, and Manage Regional Channel Development Strategy.</li><li>Review and Manage BM open area and Dealer Prospect initiatives.</li><li>Prepare written responses to routine enquiries.</li><li>Travel and conduct onsite meetings with dealer partners.</li><li>Prepare and edit correspondence, communications, presentations, and other documents.</li><li>Manage regional New Dealer Onboarding.</li><li>Manage Regional Network Optimization, Terminations, Cure, New Dealer.</li><li>proactive daily interaction with BM / RSM.</li><li>Interact with new dealer prospects.</li><li>interact with current dealers.</li><li>review channel processes and suggest improvements.</li><li>Ability to read, write, and speak the English language fluently is required.</li><li>Review market industry data relating to regional new dealer placement.</li><li>Skilled at problem resolution.</li><li>Advanced knowledge of Microsoft Programs, (i.e., Excel, Word, PowerPoint, and Outlook).</li><li>Excellent presentation skills.</li><li>Ability to multitask in a fast-paced office environment.</li><li>Ability to work in a team environment.</li></ul> Key Skills and Competencies: <ul><li>Organizational and planning skills.</li><li>Communication skills.</li><li>Information gathering and monitoring skills.</li><li>Problem analysis and problem-solving skills.</li><li>Judgment and decision-making ability.</li><li>Initiative.</li><li>Prioritizing.</li><li>Team member.</li><li>Attention to detail and accuracy</li><li>Flexibility.</li><li>Adaptability.</li><li>Customer service orientation.</li></ul> Experience in the following elements desired: <ul><li>Knowledge of SAP system</li><li>Management or team lead experience</li></ul>

Responsibilities: <ul><li>Manage CEO’s calendar, travel plans, agendas, and correspondence, including confidential materials.</li><li>Serve as the primary liaison between the CEO, board members, senior management, and external stakeholders.</li><li>Organize and prioritize requests, provide recommendations, and make decisions aligned with the CEO’s style and organizational policies.</li><li>Oversee special projects, ensuring seamless execution and effective communication.</li><li>Draft correspondence, acknowledgment letters, and materials to support CEO operations.</li><li>Maintain CEO profile and represent the CEO in internal and external communications.</li><li>Assist with hospitality and logistical arrangements for board members and guests.</li><li>Track project progress, customer satisfaction, and risk mitigation strategies.</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience.</li><li>5–10 years supporting C-level executives.</li><li>Expert proficiency in Microsoft Office and desktop publishing software.</li><li>Strong organizational, time-management, written, and verbal communication skills.</li><li>Ability to manage competing priorities independently, maintain discretion, and work professionally with diverse stakeholders.</li></ul>

Role Description: <ul><li>The Product Manager develops and helps execute product-level strategies.</li><li>Strategies will be based on market analysis, company objectives and product profitability, and will include recommendations on market share targets and customer bid tactics.</li><li>This position will also develop forecasts for existing and new products and work cross-functionally with Finance, Sales, Supply Chain, Portfolio Management and Regulatory.</li><li>The role requires having oversight of the commercialized products and near-term launches, providing inputs to long-range business cases and plans, and preparing support documents &amp; analytics for execution of sales activities.</li></ul> Responsibilities: Product Strategy <ul><li>Analyze market landscape using IQVIA and other data sources.</li><li>Recommend market share targets based on current share, # of competitors, cost position, supply capabilities and other factors.</li><li>Maintain product dashboard that provides relevant information to management and cross-functional team.</li></ul> Forecasting &amp; S&amp;OP <ul><li>Update and provide by-sku / by-customer forecasts to Finance and Supply Chain for use in official financial forecasts, incentive comp and supply plan forecasts.</li><li>Calculate and report forecast accuracy and customer award compliance measures.</li><li>Develop new forecasting tools and optimize existing models.</li><li>Support the Sales and Operations Planning (S&amp;OP) process reviews.</li></ul> New Products&nbsp; <ul><li>Co-lead the launch preparation process with the Launch Management team.</li><li>Work closely with Portfolio Management on business cases in order to prioritize launch sequencing and justify development/licensing/acquisition of new products.</li></ul> Other Commercial Operations Support <ul><li>Provide supporting documentation to Sales team such as sell sheets, analysis and other items needed to execute sales tactics.</li><li>Co-ordinate with cross functional team and ensure product information updated on our client portal.</li><li>Work with sales team and consultant to create and maintain VA website login.</li><li>Other items as assigned/identified.</li></ul> Requirements: Education &amp; Experience <ul><li>Bachelor’s degree in business, Finance, Analytics preferred.</li><li>MBA or masters degree in Analytics/Statistics preferred.</li><li>Minimum 3 years of generic pharmaceutical industry experience in inline/pipeline forecasting or Data Analytics.</li><li>Intellectual curiosity to go beyond the numbers/bring strategic ideas and insights.</li><li>Strong technical skills to build analytical tools, leverage secondary data and rollout plans.</li></ul> Knowledge <ul><li>Expert with MS office Suite, primarily MS Excel?Experience with SAP, Salesforce and IQVIA a plus.</li></ul> Skills &amp; Abilities <ul><li>Self-direct activities based on general direction given.</li><li>Handle multiple projects in a fast-paced team environment.</li><li>Identify priorities based on profitability and company objectives.</li><li>Create detailed business analysis, outlining problems, opportunities, and solutions.</li><li>Excellent analytical, mathematical, and creative problem-solving skills</li><li>Collaborate cross-functionally with Sales, Finance and Procurement colleagues to develop, analyze and implement strategic plans that maximize profitability.</li><li>Develop and maintain decision support systems that collect and synthesize sales data into knowledge that drives management decisions including resource allocations, opportunity identification, performance against expectations, and sales incentives.</li><li>Expand knowledge and experience by regular engagement with key stakeholders to understand business processes, policies, strategies and evolving business trends.</li><li>Interact with the team, management, and across departments to communicate changes to both current and proposed forecast changes.</li><li>Provide feedback and follow up communications across organization on any issues or market challenges.</li><li>Closely monitor the changing competitor landscape, turning insights into actionable and appropriate product strategies.</li><li>Review and recommend key products to stimulate profitable sales.</li><li>Ability to perform product profitability analyses and run multiple, complex scenarios and present to management for review/approval.</li><li>Brainstorm both short-term and long-term sales and profitability milestones and goals.</li></ul> Physical Requirements <ul><li>Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li></ul>

Responsibilities: <ul><li>Work closely with TS Segment Mktg leadership to create a common vision for leveraging INDIRECT growth program &amp; distribution network and driving local for local approaches to advance segment &amp; BU goals.</li><li>Serve as a critical partner to BU Product &amp; Integrated Marketing and understand the key business drivers and levers for business success.</li><li>Initiative Digital &amp; Distribution marketing effective initiatives and align with key stakeholders &amp; partners to drive revenue results with marketing’s financial objectives &amp; budget.&nbsp;</li><li>Lead customer campaign effectiveness in both company APAC digital ecosystem and distribution networks, and push regional expansion, know-how and capability building.</li><li>Work closely with Product &amp; Integrated Marketing, Solutions Center, Channel teams, external agencies, distribution marketing staff, Key Account Managers, Global Account Managers, and Channel BU/Segment Marketing peers to develop messaging, tactics, and strategies that support strategic campaigns.</li><li>Drive awareness of relevant New Product Introductions (NPIs) through Channel Partners to ensure adoption and support revenue generation.</li><li>Manage and optimize agency relationships with a focus on media buying including paid search, programmatic, endemic, social media, CRM email.</li><li>For distribution efforts, collect and track Co-Op funded initiatives supporting TS Segment BUs, ensuring transparency and performance alignment.</li><li>Broader marketing metrics and success measurement will continue in collaboration with Channel Sales Enablement.</li><li>Perform customer analysis, segmenting customers into meaningful target groups and deploying precise marketing tactics based on actionable insights.</li><li>Increase lifetime value and reduce churn by engaging customers with the most targeted, relevant, and personalized content at each stage of the customer lifecycle.</li><li>Understand key customer segments and develop a linkage with distribution partner Voice of the Customer program outputs to refine messaging and customer campaigns.</li><li>Manage and motivate a team of Integrated Marketing Analyst, with an emphasis on talent development and engagement.&nbsp;</li><li>Influence Product Marketing who has ownership of project plans and successful completion of key BU marketing projects aligned with strategic business goals</li><li>Serve as liaison with regional Marketing in other BUs and other critical functions to drive global consistency, best practices and efficiencies related to Digital &amp; Distribution marketing processes and standards.</li><li>Partner with cross Segments teams to drive campaign effectiveness &amp; synergy of growth initiatives.</li><li>Partner with Digital team to build &amp; support initiatives in improving CX and business conversion.</li><li>Act as a role model for marketing, fostering, and promoting a mind-set and culture of customer-centric &amp; marketing excellence, and driving our clientOA.</li></ul> Requirements: <ul><li>BA – preferably advanced education and/or coursework, MBA degree preferred.</li><li>In-depth APAC marketing knowledge and experience with performance &amp; distribution marketing</li><li>5-10 years of integrated marketing experience in a B2B or technology company with a heavy focus on fragmented market development.</li><li>Proven expertise in B2B performance marketing, including Digital Marketing (SEM/SEO/Social), Media Planning/Buying, Campaign Development/Management and Analytics.</li><li>Strong business acumen, knowledge of the online medias, distribution partners, customer, competition, and issues impacting business coupled with the ability to use this information to shape communications and strategies.</li><li>Solid customer-centric customer journey design capability with excellent balance skillset of delivering quick-win performance and innovations for long-term.</li><li>Proven project management skills including conceptualization, driving alignment/change management, planning resources, managing deadlines and objectives, delivering analysis and recommendations.</li></ul>

Responsibilities: <ul><li>Develop Cloud platform software and collaborate across engineering groups to maximize the use of common emerging platform technologies, conventions and technological building blocks.</li><li>Communicate across functions and other stakeholders and drive engineering initiatives&nbsp;</li><li>Introduce and maintain AGILE SDLC best practices in the team.&nbsp;</li><li>Participate in Code Review, Technical design discussion&nbsp;</li><li>Be a subject matter expert in the Public Cloud and On-Prem based platforms</li><li>Craft project status reporting and deliver executive briefings to update senior leaders and stakeholders.</li><li>Understand product use case and communicate technically with local and remote engineering teams.</li><li>Develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities.</li></ul> Requirements: <ul><li>10+ years of software engineering work experience, including hands-on technical management.</li><li>In-depth knowledge on NMS and other network software</li><li>7+ years’ experience coding in one of the following languages: Go and Python.</li><li>Experience with Docker and Kubernetes for deployment and orchestration.</li><li>Hands-on knowledge on Public Cloud Services and infrastructure.&nbsp;</li><li>7+ years’ of demonstrated experience recruiting and managing technical teams, including performance management</li><li>Well versed in Agile Project Management processes. Able to deal well with rapid changes and manage through long projects</li><li>Strong verbal and written communications skills are a must, as well as the ability to work effectively across global internal and external organizations and remote teams</li><li>Education – BE/B.Tech in Computer/Electronic &amp; Telecommunication Engineering&nbsp;</li></ul>

Responsibilities: Job Locations - Manila and Mexico <ul><li>Perform invoice processing to ensure that all bills and employee reimbursements are settled accurately and on time</li><li>Coordinate with receivers to confirm that all invoices are matched and address any invoice discrepancies swiftly</li><li>Generate payment proposals for electronic transfers, checks, and wires, adhering to the global policy</li><li>Investigate and resolve payment issues while collaborating with both internal and external stakeholders</li><li>Maintain records of all AP documents, including invoices, approvals, statements, etc.</li><li>Oversee the AP mailbox, ensuring that all inquiries, invoices, and other communications are addressed promptly and professionally</li><li>Respond to AP inquiries from vendors and internal stakeholders</li><li>Develop and communicate AP reports as requested by the AP and T&amp;E Supervisor or Manager</li><li>Audit employee expense reports in accordance with our global policy, utilizing the Concur expense system</li><li>Foster strong relationships with employees and communicate closely with end users to ensure the timely submission of reports</li><li>Assist employees on the use of the Concur expense system and best practices for expense reporting</li><li>Help perform periodic expense compliance audits to ensure the integrity of expense payments in alignment with local and global policies</li><li>Collaborate with other AP and T&amp;E Analysts in the event of payment errors to resolve issues and ensure expenses are paid on time</li><li>Draft training materials and resources for employees regarding expense policies and procedures</li><li>Generate periodic reports from Concur to provide KPIs and facilitate the continuous improvement of expense reimbursement processes</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment</li><li>Strong analytical and communication skills</li><li>Fast learner of technology and coachable</li></ul>

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16 crisis communications Jobs found

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Front of House Coordinator

Commerical Solution Engineer

Service Delivery Manager

Channel Manager

CEO Executive Assistant

Product Manager

Integrated Marketing Analyst – Digital & Distribution, APAC

Product Owner

Accounts Payable Analyst

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16 crisis communications Jobs found

Senior Officer/Team Member (Manager) - HOSC, Channel Operations Centre

Front of House Coordinator

Commerical Solution Engineer

Service Delivery Manager

Channel Manager

CEO Executive Assistant

Product Manager

Integrated Marketing Analyst – Digital & Distribution, APAC

Product Owner

Accounts Payable Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.