Sales Manager

AVP - Group Human Capital Solution Architect

Application Developer - Fullstack Developer

Senior Sales Engineer / Manager 

Software Engineer – Ag & Trade

Customer Quality Engineer

Territory Sales Executive

ServiceNow Developer

Store Manager - Retail Luxury Fashion

Role Description: <ul><li>We are seeking an experienced Sales Manager to drive profitable sales growth across Brazil for a global specialist manufacturer of technical solutions serving the tobacco and related industries.</li><li>The role combines new business development, key account management, market development and strategic sales planning.</li><li>The successful candidate will be expected t identify white-space opportunities, establish relationships with new customers, develop existing accounts and build a sustainable commercial pipeline.</li><li>This is a highly autonomous commercial role requiring someone who can operate confidently in a technical B2B environment, build credibility with customers and translate market intelligence into revenue opportunities.</li></ul> Responsibilities: Sales &amp; Business Development <ul><li>Develop profitable sales growth across Brazil.</li><li>Identify and develop new business opportunities.</li><li>Prospect and target priority customers and markets.</li><li>Establish relationships with prospects and convert opportunities into orders.</li><li>Manage the full sales cycle from initial enquiry through qualification, negotiation and order completion.</li><li>Develop and maintain strong relationships with key accounts.</li><li>Identify opportunities to increase revenue, profitability and customer lifetime value.</li><li>Identify opportunities for new products and solutions.</li></ul> Market Development <ul><li>Develop and implement the regional sales plan.</li><li>Identify underpenetrated markets, customer segments and white-space opportunities.</li><li>Conduct market segmentation and customer prioritisation.</li><li>Monitor market trends, competitor activity and pricing.</li><li>Develop customer and market intelligence to support commercial decision-making.</li><li>Identify opportunities to improve profitability, service and market penetration.</li><li>Work with internal teams to develop appropriate customer propositions.</li></ul> Key Account Management <ul><li>Develop and execute account strategies for key customers.</li><li>Engage with customers across relevant commercial and functional levels.</li><li>Coordinate with regional and global account teams.</li><li>Identify additional opportunities within existing customers.</li><li>Develop customer relationship and contact plans.</li><li>Monitor account performance against agreed plans and targets.</li><li>Coordinate internal resources to support customer requirements.</li></ul> Sales Performance &amp; Forecasting <ul><li>Manage the sales pipeline and opportunity tracker.</li><li>Maintain accurate sales forecasts and monthly reporting.</li><li>Track sales and profitability against budget and prior-year performance.</li><li>Monitor opportunity conversion and pipeline development.</li><li>Identify underperformance and implement corrective actions.</li><li>Work closely with customers and internal teams on demand forecasting.</li><li>Maintain accurate customer and opportunity information within CRM systems.</li></ul> Cross-Functional Collaboration <ul><li>Work closely with supply chain, customer service, technical and other internal teams.</li><li>Coordinate customer requirements through the relevant internal support functions.</li><li>Share market and customer knowledge with regional colleagues.</li><li>Support regional and global sales initiatives.</li></ul> Requirements: Essential Experience <ul><li>Bachelors degree, preferably in Business, Marketing, Finance or a related discipline.</li><li>Approximately 8–10 years of relevant B2B account management / technical sales experience.</li><li>Proven experience in a technical, solution-based or industrial B2B sales environment.</li><li>Demonstrated record of new business development and revenue growth.</li><li>Experience managing complex customer relationships and sales processes.</li><li>Strong understanding of sales, supply chain and customer-service processes.</li><li>Willingness to travel frequently internationally.</li></ul> Preferred Industry Experience Experience in one or more of the following would be particularly relevant: <ul><li>Tobacco / nicotine</li><li>Cigarette manufacturing</li><li>Tobacco-related materials</li><li>Filters</li><li>Packaging</li><li>Paper / specialty paper</li><li>Industrial components</li><li>Machinery / equipment</li><li>Other technical B2B industries</li><li>Skills &amp; Attributes</li><li>Strong commercial and analytical capability.</li><li>Excellent presentation and communication skills.</li><li>Strong relationship-building and influencing ability.</li><li>Self-motivated and entrepreneurial.</li><li>Comfortable developing new markets and customers.</li><li>Strong attention to detail and prioritisation skills.</li><li>Ability to manage multiple opportunities simultaneously.</li><li>Strategic and creative approach to business development.</li><li>Comfortable operating with limited market data and using customer/market intelligence to identify opportunities.</li><li>Strong customer orientation and commercial judgement.</li></ul> Languages: <ul><li>Fluent Portuguese and English required.</li><li>Spanish is an advantage.</li></ul>

Role Description: <ul><li>We are seeking an experienced Sales Manager to develop profitable sales growth across Argentina and priority Latin American markets for a global specialist manufacturer of technical solutions serving the tobacco and related industries.</li><li>The role has a strong market-development and white-space mandate.</li><li>The successful candidate will be expected to leverage an existing Latin American commercial network, identify priority customers and stakeholders, create new market access and develop sustainable revenue opportunities.</li><li>The ideal candidate will have strong credibility within tobacco, nicotine or adjacent regulated/industrial sectors, combined with the ability to operate independently in relationship-driven markets.</li></ul> Responsibilities: Regional Sales &amp; Business Development <ul><li>Develop profitable sales growth across Argentina and priority LATAM markets.</li><li>Identify and penetrate white-space markets where the organisation has limited or no presence.</li><li>Develop country-by-country access strategies for priority customers and decision-makers.</li><li>Generate new business and manage the full sales process.</li><li>Develop relationships with customers, prospects and key industry stakeholders.</li><li>Identify opportunities to increase revenue and profitability.</li><li>Provide market intelligence on customers, prospects, competitors and pricing.</li><li>Participate in key customer meetings with regional sales leadership.</li></ul> Market Development <ul><li>Identify priority countries, customer segments and market opportunities.</li><li>Build and maintain a regional stakeholder map.</li><li>Develop relationships across:</li><li>Tobacco manufacturers</li><li>Nicotine companies</li><li>Packaging companies</li><li>Paper suppliers</li><li>Machinery/equipment companies</li><li>Distributors and agents</li><li>Other relevant industrial stakeholders</li><li>Analyse market trends and competitor activity.</li><li>Translate informal market intelligence into commercial strategies.</li><li>Identify appropriate channels and routes to market.</li><li>Develop market segmentation and customer-prioritisation strategies.</li></ul> Key Account Development <ul><li>Develop relationships with priority customers at multiple organisational levels.</li><li>Identify new opportunities within existing accounts.</li><li>Build customer account strategies and action plans.</li><li>Coordinate with regional and global sales teams.</li><li>Develop sustainable customer growth.</li><li>Maintain structured customer-contact plans.</li><li>Identify cross-functional resources required to support customers.</li></ul> Pipeline &amp; Performance Management <ul><li>Build and manage a robust sales pipeline.</li><li>Track opportunity development, conversion and white-space penetration.</li><li>Maintain accurate forecasting and monthly performance reporting.</li><li>Monitor sales and profitability against budget and plan.</li><li>Identify root causes of underperformance by country, account, channel, pricing, supply or competition.</li><li>Develop and implement corrective actions.</li><li>Maintain accurate CRM and opportunity information.</li></ul> Requirements: Essential Experience <ul><li>Bachelors degree, preferably in Business, Engineering, Marketing or a related discipline.</li><li>Approximately 10 years of industrial B2B technical sales experience.</li><li>Existing commercial network across Latin America.</li><li>Proven new business development and account-management experience.</li><li>Demonstrated ability to operate in complex, relationship-driven markets.</li><li>Experience developing new markets or underpenetrated customer segments.</li><li>Strong understanding of sales, supply chain and customer-service processes.</li><li>Willingness to travel frequently.</li></ul> Relevant Industry Background Candidates may come from: <ul><li>Tobacco / nicotine</li><li>Cigarette manufacturing</li><li>Tobacco leaf</li><li>Filters</li><li>Cigarette paper / tipping paper / plug wrap</li><li>Packaging</li><li>Paper</li><li>Machinery and equipment</li><li>Industrial components</li><li>Distribution / agency</li><li>Trade marketing</li><li>Other regulated or technical B2B industries</li></ul> Skills &amp; Attributes <ul><li>Strong existing customer and stakeholder network.</li><li>Strong relationship-building and influencing capability.</li><li>Analytical and commercially minded.</li><li>Excellent presentation and communication skills.</li><li>Self-motivated and entrepreneurial.</li><li>Strong hunter mentality and persistence.</li><li>Comfortable creating opportunities in markets with limited existing presence.</li><li>Able to operate independently with limited market data.</li><li>Strong strategic thinking and commercial judgement.</li><li>Excellent prioritisation and organisation skills.</li><li>Languages</li><li>Fluent English and Spanish required.</li><li>Portuguese is a strong advantage.</li></ul>

Responsibilities: HC Digital Strategy &amp; Business Partnership <ul><li>Act as the HC technology lead, engaging directly with HC senior leadership to define and sustain the HC digital vision and roadmap</li><li>Lead the strategic transformation from fragmented regional HC platforms to a unified Group-level solution</li><li>Advise HC executives on platform strategy, vendor alternatives, AI adoption, and investment trade offs</li></ul> Product &amp; Portfolio Leadership <ul><li>Lead, coach, and supervise HC Product Managers, ensuring clarity of accountability and consistent delivery</li><li>Oversee HC products including SAP SuccessFactors, all related regional tenants, and any additional HC Corporate Systems or Centres of Expertise</li><li>Ensure functional coverage of key HC modules, including - Core HR, Performance &amp; Goals, Succession &amp; Talent, Learning Management (LMS), Compensation, Recruiting &amp; Onboarding, and Related integrations and data flows</li></ul> Technology &amp; Partner Selection <ul><li>Lead technology evaluation, vendor comparison, and partner selection activities for HC solutions</li><li>Ensure IT standards compliance in close coordination with Enterprise Architecture, Data, Integration, and Cybersecurity teams</li><li>Ensure selected solutions support scalability, compliance, and innovation (including AI capabilities)</li></ul> Implementation Orchestration &amp; Transformation Delivery <ul><li>Orchestrate complex HC transformation programs, including tenant consolidation, migrations, and phased rollouts</li><li>Coordinate Product Managers, PMO, system integrators, and vendors across regions</li><li>Actively manage interdependencies, risks, and critical milestones</li><li>Step into direct delivery or leadership roles when program complexity or resourcing requires it</li></ul> AI, Innovation &amp; Capability Enablement <ul><li>Drive adoption of AI capabilities across key HC processes, including (but not limited to): Talent identification and skills intelligence, Learning personalisation, Workforce insights and predictive analytics, and Recruitment screening and experience enhancement</li><li>Ensure responsible, secure, and value-driven use of AI, aligned with Group data and ethics principles</li></ul> Governance &amp; Standards Compliance <ul><li>Ensure all HC solutions comply with Group Enterprise Architecture, Cybersecurity and data protection, and Integration and interoperability standards</li><li>Act as a key governance authority for HC design decisions in coordination with Group Design Authorities</li></ul> Operational Oversight &amp; Evolution <ul><li>Define and oversee HC operating models, including ownership, support, and escalation paths</li><li>Support Product Managers in structuring support models, release management, and vendor governance</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business, Human Resources, or a related field.</li><li>Certifications in HR platforms, enterprise architecture, program management, or AI/data are advantageous.</li><li>Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi tenant or multi region environments. 3-5 years.</li><li>Additional expertise and experience in market HC technology references as Workday is also an asset.</li><li>Demonstrated experience managing or consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).</li><li>Proven ability to evaluate and compare HC platforms (e.g. SuccessFactors vs Workday).</li><li>Strong understanding of AI applications in HC and digital workforce enablement.</li><li>Experience leading teams of Product Managers or Solution Owners in global organisations.</li><li>Solid understanding of enterprise architecture, integrations, data governance, and cybersecurity in HC systems.</li><li>Ability to operate credibly at both strategic and execution levels</li></ul>

Responsibilities: Application Development: <ul><li>Design, develop, test, deploy, and support web applications using Angular/AngularJS, Python, and modern full stack technologies.</li><li>Build responsive, high-performing, and user-friendly web interfaces.</li><li>Develop and maintain backend services, business logic, RESTful APIs, and system integrations.</li><li>Integrate applications with databases, enterprise platforms, and third-party systems.&nbsp;</li></ul> Solution Design: <ul><li>Analyze business and functional requirements and translate them into technical solutions.</li><li>Prepare technical designs, system workflows, and application specifications.</li><li>Contribute to technical design discussions and recommend scalable, maintainable solutions aligned with established architecture standards.</li><li>Support the evaluation and selection of appropriate technologies and development approaches.</li></ul> System Integration &amp; Database Management: <ul><li>Develop and maintain secure REST APIs and system integrations.</li><li>Design, optimize, and support relational databases and SQL queries.</li><li>Ensure secure, accurate, and reliable data processing across applications.</li><li>Monitor and optimize application, API, and database performance.</li></ul> Quality Assurance &amp; Testing: <ul><li>Develop and execute unit tests, integration tests, and defect resolution activities.</li><li>Participate in code reviews and quality improvement initiatives.</li><li>Support user acceptance testing, release validation, and production deployments.</li><li>Contribute to automated testing and continuous integration practices where applicable.</li></ul> Application Support &amp; Continuous Improvement: <ul><li>Troubleshoot application issues and provide timely resolution of incidents and defects.</li><li>Monitor application performance, availability, and operational health.</li><li>Perform root cause analysis and implement sustainable solutions to prevent recurring issues.</li><li>Identify opportunities to improve application functionality, performance, maintainability, and user experience.</li></ul> Agile Delivery &amp; Collaboration: <ul><li>Participate in backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Collaborate with Business Analysts, Product Owners, Project Managers, and cross-functional technical teams.</li><li>Provide effort estimates and technical input to support project planning and delivery commitments.</li><li>Communicate progress, risks, dependencies, and technical recommendations to stakeholders.</li></ul> Security &amp; Development Standards: <ul><li>Follow secure software development practices and organizational security requirements.</li><li>Ensure applications comply with data privacy, security, audit, and compliance standards.</li><li>Adhere to coding standards, code review processes, and development best practices.</li><li>Support vulnerability remediation and application security improvements.</li></ul> Documentation &amp; Compliance; <ul><li>Maintain technical documentation, support guides, and system specifications.</li><li>Document application configurations, enhancements, integrations, and support procedures.</li><li>Ensure solutions are developed in accordance with organizational policies, standards, and governance requirements.</li></ul> Requirements: <ul><li>3+ years of software development experience, with strong hands-on expertise in Angular or AngularJS for web application development.</li><li>Strong experience in API development and integration, with the ability to develop, consume, test, and troubleshoot RESTful APIs.</li><li>Good working knowledge of JavaScript, TypeScript, HTML5, and CSS3, with a solid understanding of modern web application development practices.</li><li>Hands-on experience with SQL and relational databases, preferably SQL Server, PostgreSQL, or MySQL, including database queries and data handling.</li><li>Proficiency with Git/version control and good understanding of software development lifecycle, debugging, testing, and collaboration with cross-functional development teams.</li><li>Experience with Python development for backend services</li></ul>

Responsibilities: Sales &amp; Business Development <ul><li>Maintain regular contact with customers to ensure company products are specified in their operations.</li><li>Achieve and exceed sales targets by actively identifying and pursuing new business opportunities.</li><li>Increase market share by replacing competitor pump installations, including other peristaltic pump manufacturers and alternative pump technologies.</li><li>Develop proposals for transitioning clients to Bredel pumps through process optimization and de-bottlenecking.</li></ul> Customer &amp; Account Management: <ul><li>Manage and expand the spare parts and replacement pump business for existing clients.</li><li>Oversee spare parts and service programs for all delivered projects to ensure reliability and customer satisfaction.</li><li>Conduct regular on-site audits across target locations in Australia to secure ongoing spare parts and service contracts.</li><li>Build and maintain strong relationships with key personnel in Reliability, Process, and Maintenance across all sites.</li></ul> Sales Planning &amp; Reporting: <ul><li>Develop and execute structured call plans and visit cycles to ensure comprehensive coverage of existing and target accounts.</li><li>Maintain and update the CRM system with accurate customer data, interactions, and sales opportunities.</li><li>Keep the Sector Manager informed of competitor activity encountered in the marketplace.</li></ul> Customer Support &amp; Training: <ul><li>Arrange and conduct customer training sessions and presentations, both on-site and office-based, to enhance product knowledge and engagement.</li><li>Provide technical support to clients, offering solutions that optimize pump performance and overall system efficiency.</li></ul> Quality &amp; Compliance: <ul><li>Conduct all activities in accordance with the company’s Quality Management System to ensure high standards of service and compliance.</li></ul> Requirements: <ul><li>Minimum 8 years’ experience in W&amp;WW sector or project sales</li><li>Mechanical&nbsp;/ Technical sales experience</li><li>Experience in process engineering</li><li>Advanced English writing/reading competencies. Fluent.</li></ul>

Responsibilities: Software Development: <ul><li>Design, develop, test, and maintain scalable software applications using Java Spring Boot and JavaScript for backend and frontend development, respectively. Build clean, reusable, maintainable, and well-tested code following software engineering best practices.</li></ul> Full Stack Application Development: <ul><li>Develop end-to-end web and mobile applications using Java Spring Boot, React or React Native, backend APIs, database integrations, and modern UI frameworks to deliver intuitive user experiences.</li><li>Design and develop secure RESTful APIs, backend services, authentication mechanisms, and data access layers while ensuring application scalability and performance.</li></ul> AI Enable Engineering: <ul><li>Leverage AI-assisted development tools such as GitHub Copilot, Cursor, ChatGPT, Claude, Amazon Q, or similar tools to improve engineering productivity.</li><li>Experience integrating LLM APIs or AI-powered capabilities into applications is desirable.</li></ul> Collabration: <ul><li>Collaborate with Product Managers, Business Analysts, UX Designers, QA Engineers, Architects, and cross-functional engineering teams to understand business requirements and deliver scalable software solutions.</li><li>Participate in sprint planning, technical discussions, estimation, backlog refinement, and Agile ceremonies.</li></ul> Testing &amp; Quality: <ul><li>Develop unit tests, integration tests, and participate in peer code reviews to ensure software quality, maintainability, reliability, and performance.</li><li>Follow secure coding standards and engineering best practices.</li></ul> Cloud &amp; Devops: <ul><li>Contribute to CI/CD pipelines and cloud-native application deployments using technologies such as Docker, Kubernetes, Azure, AWS, GitHub Actions, or Azure DevOps.</li></ul> Continous Improvement: <ul><li>Identify opportunities to improve software architecture, engineering standards, automation, developer productivity, and application performance.</li><li>Adopt AI-assisted engineering workflows and modern software development practices.</li></ul> Technical Support: <ul><li>Troubleshoot production issues, perform root cause analysis, and resolve application issues while ensuring minimal business disruption.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).</li><li>3–5 years of professional software development experience.</li><li>Minimum 3+ years of hands-on full-stack development experience.</li><li>Experience developing production-grade web or mobile applications (not academic or personal projects).</li><li>Strong proficiency in Java Spring Boot and JavaScript.</li><li>Experience developing applications using React or React Native.</li><li>Experience developing backend services using Node.js or equivalent backend technologies.</li><li>Strong understanding of REST API development.</li><li>Experience with relational databases such as PostgreSQL, MySQL, SQL Server, or equivalent.</li><li>Strong knowledge of Git and modern software engineering practices.</li><li>Experience working in Agile/Scrum teams.</li><li>Strong understanding of object-oriented programming, software design principles, and data structures.</li></ul>

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities: <ul><li>Execute the strategy defined by the Strategic Account Executive across assigned regional customer locations and branches.</li><li>Develop and maintain strong relationships with local and regional distributors within the territory.</li><li>Coordinate closely with Enterprise Account Teams to ensure effective coverage of strategic and large enterprise accounts.</li><li>Support and engage key wholesale partners and their branch networks through training, business development, and activation initiatives.</li><li>Deliver product training and technical support across distributor branches and contractor networks.</li><li>Work directly with contractors as key influencers in the sales process, ensuring they are equipped to specify and promote our solutions.</li><li>Implement channel strategies to drive revenue growth and increase market share through distribution partners.</li><li>Negotiate and manage local agreements, pricing structures, and performance metrics with distributors.</li><li>Conduct regular business reviews with partners to track performance and identify growth opportunities.</li><li>Ensure strong alignment and communication between all stakeholders across the value chain.</li><li>Promote client full portfolio, including compressors, controls, electronics, monitoring solutions, and related technologies as part of a complete customer offering.</li><li>Maintain accurate sales activity, pipeline, and account information within Salesforce CRM.</li><li>Travel extensively within the assigned territory to support customers, distributors, and contractors.</li></ul> Requirements: <ul><li>Technical qualification, degree, HNC/HND, apprenticeship, or equivalent experience in Refrigeration, HVAC, Mechanical Engineering, Electrical Engineering, or a related discipline.</li><li>Minimum of 5 years experience in technical sales, application engineering, business development, or channel sales.</li><li>Strong technical understanding of HVAC/R systems, including compressors, controls, electronics, and related solutions.</li><li>Proven experience working with distributors, wholesalers, contractors, and installation partners.</li><li>Excellent communication, relationship-building, and stakeholder management skills.</li><li>Strong commercial acumen with the ability to influence and negotiate effectively.</li><li>Ability to work independently while collaborating effectively within a matrix organization.</li><li>Proficiency in Salesforce or equivalent CRM systems.</li><li>Full UK driving licence and willingness to travel extensively.</li></ul> Preferred Qualifications and Experience: <ul><li>Experience working with enterprise-level customers and complex account structures.</li><li>Previous experience within the HVAC/R, refrigeration, building services, or industrial solutions sectors.</li><li>Exposure to regional or national sales environments.</li><li>Understanding of contractor influence models and specification-driven sales processes.</li><li>Experience delivering technical product training and supporting channel partner development.</li></ul>

Responsibilities: <ul><li>Own end-to-end technical delivery of SAM Pro capabilities including enhancements, defect management, and platform optimization.</li><li>Configure, develop and maintain Service Now modules, including SAM Pro, HAM Pro, and CMDB, in alignment with business requirements.</li><li>Design and maintain integrations with SCCM, Intune, Active Directory, Cloud platforms, and procurement &amp; contract systems.</li><li>Support configuration and tuning of software normalization, reconciliation rules, and license models within SAM Pro.</li><li>Ensure integrity and quality of data across discovery, CMDB, and entitlement sources.</li><li>Develop automation for SAM use cases such as license harvesting, compliance tracking, and request fulfilment optimization.</li><li>Design and implement workflows, Flow Designer automation, business rules, client scripts, UI policies and notifications while following Service now best practices.</li><li>Maintain technical documentation, participate in platform upgrades and releases, and contribute to continuous improvement initiatives focused on platform stability, user experience and efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in IT or Computer Science.</li><li>5+ years of total experience, with at least 3 years of hands-on Service Now development experience.</li><li>Experience working with ServiceNow SAM Pro modules including normalization, reconciliation, and content service, is preferred.</li><li>Hands on with JavaScript, ServiceNow scripting, CMDB data model and platform security concepts.</li><li>Experience with Flow Designer, Integration Hub, and REST/SOAP APIs.</li><li>Understanding of Software Asset Management Lifecycle with exposure to discovery tools, software normalization and software reconciliation concepts.</li><li>ServiceNow Certified System Administrator (CSA) is preferred.</li><li>ServiceNow SAM Implementation Specialist (CIS) certification is highly desirable.</li><li>Excellent communication and ability to work independently as an individual contributor and collaborate effectively with cross-functional teams.</li></ul>

Responsibilities: <ul><li>Be a Brand Ambassador in the market to develop the visibility and the reputation of the brand.</li><li>Ensure budget and targets achievement. Drive strategic performance KPIs.</li><li>Foster a &lt;&lt;couture service&gt;&gt; mindset and act as a role model.</li><li>Foster creativity and colleague centric mindset within the team.</li><li>Sets the agenda and deliver winning goals to:</li><li>Implement clienteling and ensure clients engagement, recruitment, retention and upgrading with high attention on local domestic clients.</li><li>Design and implement business strategy to develop strategic KPIs: conversion rate, cross selling, bags business development.</li><li>Ensure regular and effective cascading of company contents through morning briefings, products and CRM trainings, engaging animation of the store board.</li><li>Impeccable management of the client data base including client assignment and reassignment.</li><li>Built the best team through talents recruitment and retention, ensuring career development and succession plans.</li><li>Grant the right level of coaching and development to all team members to develop their skills and qualities by managing their performance, providing feedbacks, foster their motivation.</li><li>Ensure correct operations and compliance in all administrative procedures including AFS.</li></ul> Requirements: <ul><li>Candidate must have a minimum of 2 years Senior Retail Management Experience</li><li>Need 2+ years of exp as a Store Manager, with Luxury Fashion Brand, Men &amp; Women, Ready to Wear.</li><li>Ability to communicate with HQ and his team sharing constructive feedback and clear strategies.</li><li>Very good understanding and driving of retail performance KPIs.</li><li>Engaging, positive and motivating communication skills.</li></ul>

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44 crm integrations Jobs found

Sales Manager

Sales Manager

AVP - Group Human Capital Solution Architect

Application Developer - Fullstack Developer

Senior Sales Engineer / Manager

Software Engineer – Ag & Trade

Customer Quality Engineer

Territory Sales Executive

ServiceNow Developer

Store Manager - Retail Luxury Fashion

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Skills

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Jobtitle

44 crm integrations Jobs found

Sales Manager

Sales Manager

AVP - Group Human Capital Solution Architect

Application Developer - Fullstack Developer

Senior Sales Engineer / Manager

Software Engineer – Ag & Trade

Customer Quality Engineer

Territory Sales Executive

ServiceNow Developer

Store Manager - Retail Luxury Fashion

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

Contact Us

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WhiteCrow is on a mission to connect companies with the best talent across the globe.