Lead Workplace Services (VP2)

Senior AQ Engineer

Equipment Maintenance Manager

Continuous Improvement Analyst III / Sr Lean Engineer

Senior Manager Financial Reporting (Real Estate)

Product Manager

Business Process Analyst – Quality Assurance

Channel Sales Manager

MGR II Qlty & Reliability Engineering

Manager - Hire to Retire

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for M365, Exchange, and workplace infrastructure services.</li><li>Provide guidance, mentoring, and knowledge sharing to L2/L3 engineers.</li><li>Own platform health, capacity planning, and continual service improvement initiatives.</li><li>Drive architectural decisions and best practices across collaboration, VDI, and endpoint environments.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support M365 collaboration tools, including Exchange (On-Premise, Hybrid, and Online).</li><li>Oversee and support VMware Horizon (VDI) infrastructure, ensuring availability, performance, and user experience.</li><li>Manage endpoint management solutions (e.g., device compliance, patching, security baselines).</li><li>Provide L3 support for complex incidents and service requests, ensuring timely resolution and root cause analysis.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Unified Communications platforms (e.g., Teams voice/video, collaboration features).</li><li>Collaborate with network and voice teams to resolve communication-related issues.</li><li>Ensure seamless user experience across collaboration and communication tools.</li></ul> Security &amp; Compliance: <ul><li>Administer and support MDM Blackberry mobile suite, Trend Micro, Enterprise Vault, and MTD/MFA solutions.</li><li>Ensure compliance with enterprise security policies, including endpoint and access controls.</li><li>Oversee secure access using IT Admin LAN and Production VDI environments for privileged operations.</li><li>Enforce governance and privileged access management processes.</li></ul> Automation &amp; Optimization: <ul><li>Use PowerShell scripting and automation tools to improve operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive continuous improvement initiatives for system reliability and performance.</li></ul> Incident &amp; Service Management: <ul><li>Lead major incident management (MIM) calls for workplace services.</li><li>Perform advanced troubleshooting and triage of platform-related issues.</li><li>Work closely with the Workplace IT Service Desk for escalations and after-hours support.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with cross-functional teams including infrastructure, security, and applications.</li><li>Act as a point of escalation for business-critical incidents.</li><li>Provide reporting, insights, and recommendations to management.</li></ul> Requirements: <ul><li>Have 8–12 years of experience in M365, Exchange, and enterprise workplace infrastructure.</li><li>Strong expertise in:</li><li>Exchange (On-Prem / Hybrid / Online)</li><li>M365 collaboration ecosystem (Mandatory)</li><li>VMware Horizon (VDI) (Mandatory)&nbsp;</li><li>Endpoint management platforms</li><li>Unified Communications support</li><li>Hands-on experience with security and mobility tools (MDM, MFA, Trend Micro, etc.).</li><li>Strong scripting and automation skills (PowerShell preferred).</li><li>Proven experience in leading teams or acting as technical lead.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li></ul>

Role Description: <ul><li>We are hiring a Senior Quality Engineer for a leading global engineering and manufacturing organisation.</li><li>The role is based at the manufacturing plant and focuses on ensuring product quality, manufacturing process compliance, and customer satisfaction.</li><li>This is a hands-on individual contributor role involving quality engineering, APQP methodologies, process documentation, and customer quality management.</li></ul> Responsibilities: <ul><li>Execute hands-on quality assurance and quality engineering activities at the manufacturing plant.</li><li>Apply all five core APQP (Advanced Product Quality Planning) tools and methodologies in daily operations.</li><li>Develop, create, and maintain process documentation, including Process Flow Charts (PFC) and other relevant quality documents.</li><li>Ensure products and manufacturing processes meet established quality standards and customer requirements.</li><li>Handle customer complaints, quality investigations, root cause analysis, and corrective actions.</li><li>Conduct process observations and support quality-related investigations at customer sites, as required.</li><li>Collaborate with product engineering, R&amp;D, manufacturing, and cross-functional teams to resolve quality issues.</li><li>Independently execute technical quality activities and contribute to continuous improvement initiatives.</li></ul> Requirements: Education &amp; Experience <ul><li>Minimum 5 years of relevant hands-on experience is required; 6+ years is preferred.</li><li>Candidates with strong technical capability may be considered based on their interview assessment.</li><li>Engineering graduates with experience in Quality Assurance, Quality Engineering, Product Engineering, or R&amp;D are eligible.</li><li>Previous experience in the automotive industry or automotive component manufacturing is an advantage.</li></ul> Technical Skills &amp; Competencies <ul><li>Practical experience in quality assurance or quality engineering.</li><li>Mandatory hands-on knowledge and application of all five core APQP tools.</li><li>Experience creating and maintaining process documentation, including PFC.</li><li>Knowledge of customer complaint management, root cause analysis, and corrective actions.</li><li>Strong technical problem-solving skills and understanding of manufacturing processes.</li><li>Ability to independently execute technical activities and adapt quickly to the role</li></ul>

Responsibilities: <ul><li>Develop, plan and execute Autonomous Maintenance, Preventive, Predictive Maintenance and TPM programme to reduce equipment failures and maintenance costs.</li><li>Lead, manage, and develop the maintenance team, including engineers, supervisors, technicians and contractors. Supervise, train, and mentor team in technical skills, safety practices, and lean methodologies.</li><li>Develop skill matrices for engineers, supervisors, and technicians, establish training and shift mechanisms, organize major-failure emergency response, and strengthen autonomous maintenance and cross-functional collaboration.</li><li>Lead root cause analysis and troubleshooting of recurring machine issues, implementing long-term strategy for improvement opportunities.</li><li>Work with external contractors and vendors for specialised maintenance work, major repairs and machines performance improvement</li><li>Develop data-driven maintenance plans and optimize spare parts inventory based on usage trends and failure patterns.Monitor and analyse maintenance-related data to identify trends and opportunities for optimisation.</li><li>Implement and manage machine maintenance and repair procedures to improve maintenance efficiency</li><li>Analyze machine performance data, focusing on Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and Overall Equipment Effectiveness (OEE).</li><li>Ensure all maintenance activities comply with company safety standards and applicable regulations. Promote a strong safety culture and ensure compliance with permit-to-work and lockout/tagout procedures.</li><li>Prepare &amp; manage CAPEX, maintenance budgets and inventory control, including procurement of materials, spare parts stock levels and equipment</li><li>Maintain comprehensive maintenance records, equipment logs and documentation for compliance and future reference</li><li>Provide regular reports and performance dashboards to management, highlighting key insights and progress on improvement actions.</li><li>Any other duties as assigned by immediate superior from time to time.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering (Mechanical, Mechatronics, or related field).</li><li>At least 10 - 15 years of experience in maintenance management, with a proven track record in overseeing complex maintenance operations. &amp; 2-3 years of people management experience</li><li>Solid understanding of semiconductor and automated testing equipment’s, maintenance practices, and machine tool performance.</li><li>Strong leadership, communication, planning and troubleshooting capabilities.</li><li>Able to interpret PLC, engineering drawings, electrical diagrams and OEM technical documentation.</li><li>Must have hands-on Engineering and Maintenance experience in automation manufacturing</li></ul>

Responsibilities: Productivity <ul><li>Plan annual saving projects (Included of Digital Value Creation Projects) within related department through value stream. Cost saving tracking and measurable result deliver.</li></ul> Kaizen Event <ul><li>Drive financial savings by KAIZEN project implementation/coordination. Lead/facilitate Kaizen events toward cross functional team.</li></ul> Culture <ul><li>Promote CI culture by using LEAN tools (Included of Digital Factory) thought KAIZEN projects. To promote a strong operational excellence culture.</li></ul> Standardization <ul><li>Standardize CI value stream Transformation process through KAIZEN projects implementation and CIP program deployment standard work documentation.</li></ul> Digitalization <ul><li>Digital Factory related tools deployment and project coordination to ensure successful implementation</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Operations Management, Business Administration, or related fields.</li><li>3-5 years of experience in lean manufacturing, operational excellence, or continuous improvement.</li><li>Hands-on experience with TEOA, Lean, Six Sigma, or related methodologies.</li><li>Experience in digital transformation or factory automation is a plus.</li></ul>

Role Description: <ul><li>The Senior Manager – R2R oversees the financial reporting, management reporting and regulatory reporting processes.</li><li>The role is responsible for process efficiency, reporting accuracy and cross-functional collaboration.</li><li>It supports the Director – Record to Report in creating value within the Finance sub-function through continuous improvement and optimisation of existing processes.</li><li>The role also leads the team to foster customer centricity and service excellence, aligned with the shared vision.</li></ul> Responsibilities: 1. Strategic Planning &amp; Financial Governance <ul><li>Support the financial reporting strategy, aligning it with corporate financial goals.</li><li>Ensure compliance with IFRS, US GAAP and local regulatory standards.</li><li>Support financial risk management initiatives to mitigate process risks.</li><li>Guide the team to ensure adherence to reporting processes, guidelines and protocols, delivering against agreed SLAs.</li><li>Track relevant KPIs, identify operational gaps and guide the team in achieving its objectives.</li><li>Support special projects and initiatives that deliver continuous value to Finance and align with business goals.</li></ul> 2. Financial Reporting &amp; Analysis <ul><li>Lead the preparation and review of monthly, quarterly and annual financial reports, ensuring accuracy and compliance with financial regulations and policies.</li><li>Oversee the preparation of financial statements and management reports that provide insights into financial performance.</li><li>Ensure reporting processes align with business goals and regulatory requirements.</li><li>Manage the consolidation process.</li><li>Review and approve financial statement footnotes and disclosures.</li></ul> 3. Management Reporting <ul><li>Develop and maintain management reports and dashboards.</li><li>Analyse financial results and provide insights to senior management.</li><li>Prepare variance analysis comparing actual results with budgets and forecasts.</li><li>Collaborate with the FP&amp;A team to align financial reporting with planning and analysis.</li></ul> 4. Regulatory Reporting <ul><li>Ensure compliance with reporting requirements and deadlines.</li><li>Monitor changes in reporting standards and implement necessary updates.</li><li>Liaise with external auditors during the audit process.</li></ul> 5. Stakeholder Management <ul><li>Collaborate with Finance teams to ensure financial data is accurate and up to date.</li><li>Act as the primary escalation point for critical issues, coordinating with IT and other stakeholders to ensure timely resolution.</li><li>Manage a team of Assistant Managers, Senior Associates and Associates within reporting.</li><li>Build strong working relationships with Finance, Internal Audit, Business Operations and other internal stakeholders.</li><li>Provide regular updates and escalate issues to senior management in a timely manner.</li></ul> 6. Internal Controls &amp; Compliance <ul><li>Ensure reporting processes comply with GAAP/IFRS and internal policies.</li><li>Implement and maintain internal controls related to financial reporting.</li><li>Monitor compliance procedures, identify control gaps and drive corrective actions.</li><li>Monitor adherence to risk assessment frameworks and checklists across operations, systems and processes.</li><li>Review risk assessment outcomes and implement appropriate controls to address identified vulnerabilities.</li></ul> 7. Process Improvement &amp; Reporting <ul><li>Identify and implement reporting process improvements, including automation tools and reporting systems.</li><li>Develop best practices that improve accuracy and reduce manual effort.</li><li>Standardise R2R processes across subsidiaries while maintaining necessary flexibility.</li><li>Assess reporting workflows and drive initiatives to reduce cycle times and improve accuracy.</li><li>Identify opportunities to reduce costs and improve operational efficiency.</li><li>Collaborate with internal and external stakeholders to implement process improvements effectively.</li></ul> 8. People Management <ul><li>Lead the team and ensure individual objectives and priorities align with Finance and overall business objectives.</li><li>Provide day-to-day supervision and support to direct reports in achieving operational goals.</li><li>Monitor team upskilling and continuous development in line with Finance capability requirements and service priorities.</li><li>Foster a customer-centric and service-oriented culture that encourages innovation and high performance.</li></ul> Requirements: Qualifications, Experience &amp; Skills <ul><li>A bachelor’s degree in Accounting or Finance is required.</li><li>Professional certification such as CA, CPA or ACCA is required.</li></ul> Experience <ul><li>At least 7 years of experience in financial reporting, general ledger, financial close processes or a similar area.</li><li>Strong expertise in financial controls, compliance and governance frameworks.</li><li>A proven track record in stakeholder management and service excellence.</li><li>Strong leadership and relationship management skills, with a customer-focused approach.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>A strong understanding of Finance functions and processes.</li><li>Real estate or related-sector experience is preferred.</li><li>Experience in finance shared services is preferred.</li><li>Middle East regional experience is preferred.</li></ul> Technical Skills &amp; Competencies <ul><li>Experience with ERP systems such as Oracle Fusion and FCCS.</li><li>Familiarity with tools and technologies such as ARCS and AI-driven analytics.</li><li>Strong knowledge of GAAP/IFRS and financial reporting requirements.</li><li>Behavioural Competencies</li><li>Strategic orientation</li><li>Customer focus</li><li>Intrapreneurial thinking</li><li>Talent focus and employee centricity</li><li>Process excellence and execution focus</li><li>Innovation</li><li>Team leadership</li></ul>

Responsibilities: <ul><li>Develop and execute 5-year product roadmaps, managing the product lifecycle from development to obsolescence</li><li>Set product priorities for new developments and manage product P&amp;L to optimize margins</li><li>Create comprehensive business cases outlining expected returns</li><li>Define product positioning and ensure designs meet customer use cases</li><li>Owns and accurately maintains product information throughout the lifecycle</li><li>Gather and analyze Voice of Customer insights to inform product features and functionality</li><li>Translate market and customer insights into clear product requirements, features, and technical direction</li><li>Balance growth, cost, and profitability through disciplined product portfolio and lifecycle management</li><li>Own product data integrity and structure, ensuring accuracy, completeness, and alignment with global data standards to enable effective commercialization, analytics, and digital tools</li><li>Support pricing strategy and execution by providing product inputs (e.g., cost, features, value drivers) and partnering with Pricing to enable value-based pricing, margin optimization, and competitive positioning</li><li>Develop and support sales enablement tools (e.g., product documentation, technical collateral, value drivers) to ensure accurate representation of product capabilities and effective customer engagement</li><li>Partner cross-functionally (engineering, operations, commercial) to ensure successful delivery and adoption</li><li>Continuously refine products based on performance, feedback, and evolving customer needs</li></ul> Requirements: <ul><li>Minimum five years of experience in product management, product development, or a related field.</li><li>Proven leadership and communication skills with success in aligning cross-functional teams to deliver product roadmaps and achieve revenue goals.</li><li>Advanced proficiency with product lifecycle management tools, data analysis platforms, and performance tracking systems.</li><li>Strong analytical and problem-solving skills rooted in data-driven decision-making and customer-centric product development.</li><li>A relentless pursuit of excellence and a strong desire to build innovative products that deliver profitable growth and competitive differentiation.</li><li>Deep commitment to ownership, continuous learning, and taking proactive steps to improve product outcomes.</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities.</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li></ul> Process Analysis and Optimization: <ul><li>Analyse the documented processes to identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with cross-functional teams to propose process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals.</li></ul> BPMN-Tool Management: <ul><li>Utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Stay up-to-date with the latest features and updates of the BPMN-tool and identify opportunities to leverage new functionalities.</li><li>Train team members and stakeholders on using the BPMN-tool effectively for process documentation and analysis.Additional Requirements &amp; Remarks</li></ul> Process Governance and Compliance: <ul><li>Ensure that all documented processes adhere to relevant industry standards, regulations, and internal policies.</li><li>Implement version control and change management protocols to maintain the accuracy and integrity of process documentation.</li><li>Collaborate with the various supply chain teams to validate process adherence and identify areas for improvement.</li></ul> Continuous Improvement: <ul><li>Act as a champion for process excellence, promoting a culture of continuous improvement within the organization</li><li>Identify opportunities to automate processes or integrate other technology solutions to streamline workflows.</li><li>Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.</li></ul> Requirements: <ul><li>Bachelors degree in Quality Management, Industrial Engineering, Manufacturing Engineering, Business Administration, or a related field. Masters degree is a plus.</li><li>Proven experience (typically 3+ years) in business process management, process documentation, or related roles.</li><li>Fluent English</li><li>Experience driving process improvements in the area of Quality Management&nbsp;&nbsp;</li><li>Experience in quality assurance/ quality management system in industrial manufacturing company.</li><li>Strong proficiency in BPMN notation and experience using BPMN-tools for process modeling (e.g., Bizagi, Signavio, Camunda, etc.).</li><li>Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Project management skills to handle multiple process documentation projects simultaneously.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

Responsibilities: <ul><li>Develop and execute channel sales plans aligned with business objectives.</li><li>Build and maintain strong relationships with distributors and channel partners.</li><li>Establish joint business plans, performance targets, and growth initiatives with assigned partners.</li><li>Drive demand creation across data center, AI infrastructure, cloud, networking, telecom, and edge applications.</li><li>Identify new customers, applications, and competitive-conversion opportunities.</li><li>Build and manage a qualified opportunity pipeline from identification through design-in, design-win, and revenue conversion.</li><li>Conduct regular business reviews covering sales, pipeline, inventory, training, and program execution.</li><li>Support product launches, customer events, technical workshops, and partner training.</li><li>Gather market, customer, channel, and competitive insights to support business decisions.</li><li>Coordinate cross-functional resources to resolve commercial, technical, supply, and customer issues.</li><li>Maintain accurate opportunity, forecast, and customer information in applicable business systems.</li><li>Ensure channel activities comply with company policies and commercial requirements.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering, business, marketing, or a related field.</li><li>Relevant experience in channel sales, distribution sales, account management, or business development.</li><li>Experience managing distributors, resellers, or other channel partners.</li><li>Demonstrated ability to develop sales plans and deliver measurable business growth.</li><li>Strong commercial, negotiation, analytical, and relationship-management skills.</li><li>Experience with CRM, pipeline management, forecasting, and business reporting.</li><li>Strong written and verbal communication skills.</li><li>Ability to collaborate effectively in a global, matrixed organization.</li><li>Willingness to travel according to business requirements.</li></ul>

Responsibilities: <ul><li>Primary responsibility for developing and driving standardized Design for Reliability Engineering (DfRE) and Robustness Validation (RV) Methodologies for all Power Products.</li><li>Drive a DFSS culture, one of innovation, constant learning, and continuous improvement that aspires to deliver "First Time Right"; provide product development and DFSS training, coaching, and mentoring to product design teams to create a world class product development organization.</li><li>Drive excellence in Design for Reliability ensuring comprehensive utilization of modeling and simulation, structured DOE approaches, robust product validation including HALT/HAST and Test to Failure (TTF) methodologies.&nbsp;Oversee integrating reliability considerations during technology &amp; product evaluation, NPI product development from receipt of Customer Spec (Mission Profile) through Product Release into mass production; will have T&amp;V Plan + Reliability Test Plan Finalization Authority for Power Products.</li><li>Partner with PDE’s to quickly produce and evaluate first samples to expedite speed to market and drive fast and iterative product design improvements; drive Early Concept Testing identifying potential weaknesses and failure mechanisms in the product design and validating all improvements through testing and capability analysis.</li><li>Work very closely with MPDE about Process Developments and Equipment Developments, developing comprehensive test plans to ensure capability to six sigma standards and driving world-class Simultaneous Engineering (Concurrent Engineering).</li><li>Support Mfg Quality with failure analysis (F/A) and Root Cause and Corrective Action (RCCA) of line scrap and customer returns as well as competitive benchmarking activities.</li><li>Lead the identification of special testing needs and requirements and partner with Global R&amp;T COE to develop Custom Test Equipment, Tests &amp; Test Specifications.&nbsp;Oversee all application testing for Power Products.</li><li>Drive high performance organization by providing your team routine coaching and feedback, holding your team accountable to meet performance objectives, and providing meaningful development to increase individual/team capability.&nbsp;</li><li>Manage employee well-being by prioritizing work, effectively managing resource loading, and providing flexibility to enable employees to successfully balance their work and personal lives.</li><li>Drive organization effectiveness by structuring your organization in a way that best enables the BU strategy, maximizes resource efficiency and productivity, and provides role clarity and clear lines of accountability.</li><li>Manage the talent in your organization to support the business now and to proactively prepare for the future by identifying organization skillset/role gaps, implementing plans to fill any skillset/role gaps, and assessing current talent fit to ensure the right talent is matched to the right roles to best meet the needs of the business.</li></ul> Requirements: <ul><li>Bachelor/ Master’s degree in technical discipline (Electrical Engineering, Electronics, Mechatronics)</li><li>10+ years of Experience in all aspects of reliability engineering for electronic or mechatronics products from reliability estimation to reliability calculation and risk identification.</li><li>Must also have many years of experience working with test equipment, test systems, test labs, development and deployment of HALT/HAST testing, Test &amp; Validation Plans, development of custom test systems and performing “application tests.”&nbsp;Must have a good balance between theory and practice.</li><li>Experience interacting with global cross-functional engineering teams in multi-site global organization.</li><li>Excellent English, both verbal and written, and the ability to interact professionally with customers, leadership, stakeholders, cross functional teams and subject matter experts.</li><li>Exceptional analytical, critical thinking, and problem-solving skills and ability to make decisions when presented with a series of challenges, conflicts and constraints.&nbsp;Ability to drive to big picture goals and milestones while valuing and maintaining strong attention to the details.</li><li>Knowledge on FIT estimation methodology, statistical analysis for reliability calculation such as Weibull-analysis or 2-statistics, application of Bayes theorem, random failure principle, FMEDA, FTA</li><li>Reliability Engineering training from company, ASQ, TUV, Reliasoft or equivalent</li><li>Experience with custom product development, working closely with customers to define mission profile of the end application and optimizing reliability strategy based on customer needs.</li><li>Experience in running statistical analysis for reliability calculation for mechatronic products.</li><li>A high curiosity in understanding how systems/products work along with a reverse engineering mindset.</li><li>Willingness to travel as required, ~20%&nbsp;</li></ul>

Role Description:&nbsp; <ul><li>The Manager, Hire to Retire Process Transformation is responsible for leading the day-to-day delivery of transformation projects and workstreams across the Hire-to-Retire lifecycle within Human Capital Services.&nbsp;</li><li>Reporting to the Associate Director, the role translates the transformation agenda into executable plans, standardized processes, and digital-enabled solutions, working hands-on across process design, system configuration, data, and change.</li><li>It combines strong project delivery discipline with practical HC process and technology expertise to move Group Services towards a best-in-class shared services operating model.&nbsp;</li><li>The role is a key delivery partner to the Associate Director and to vertical HR teams, ensuring initiatives are delivered on time, on budget, and to the intended quality, while coordinating junior team members and third-party resources.&nbsp;</li></ul> Responsibilities:&nbsp; 1. Transformation Project &amp; Workstream Delivery&nbsp; <ul><li>Lead the planning, delivery, and reporting of assigned transformation projects and workstreams across the entire Hire-to-Retire lifecycle; managing scope, timelines, budgets, risks, and issues.&nbsp;</li><li>Develop and maintain project plans, delivery artefacts, and status reporting for the Associate Director and governance forums.&nbsp;</li><li>Coordinate project stakeholders, cross-functional contributors, and vendor resources to deliver against agreed milestones.&nbsp;</li></ul> 2. Process Standardization &amp; Improvement&nbsp; <ul><li>Analyze current-state Hire-to-Retire processes across verticals and design standardized, simplified, and automated future-state processes.&nbsp;</li><li>Document process maps, standard operating procedures, and service definitions, embedding controls-by-design and data quality requirements.&nbsp;</li><li>Identify and quantify efficiency, experience, and control improvement opportunities to build the case for change.&nbsp;</li></ul> 3. Digital &amp; Technology Enablement&nbsp; <ul><li>Support the configuration, testing, and deployment of HR platforms (HCM, ATS, LMS, ServiceNow, workforce analytics) in partnership with Group IT and vendors.&nbsp;</li><li>Gather and document business requirements, translate them into functional specifications, and manage user acceptance testing.&nbsp;</li><li>Support the expansion of service management capabilities such as ticket taxonomy, SLAs, and self-service workflows.&nbsp;</li></ul> 4. Data, Analytics &amp; Insight&nbsp; <ul><li>Compile, validate, and analyze workforce and process data to support business cases, benchmarking, and decision-making.&nbsp;</li><li>Build clear, traceable analysis and reporting, including cost-to-serve, cycle time, volumes, and quality metrics.&nbsp;</li><li>Support the development of dashboards and management reporting that track transformation benefits and service performance.&nbsp;</li></ul> 5. Change Enablement &amp; Stakeholder Engagement&nbsp; <ul><li>Alongside our Change and Communications team, deliver change management activities for assigned initiatives, including stakeholder engagement, communications, training, and adoption support.&nbsp;</li><li>Run stakeholder interviews and workshops to capture pain points, requirements, and priorities across the Hire-to-Retire lifecycle.&nbsp;</li><li>Build strong working relationships with vertical HR teams and enabling functions to secure buy-in and sustained adoption.&nbsp;</li></ul> 6. Value Realization &amp; Continuous Improvement&nbsp; <ul><li>Track delivery against defined success metrics and support the realization and reporting of transformation benefits.&nbsp;</li><li>Capture lessons learned and embed a culture of continuous improvement and service excellence within Human Capital Services.&nbsp;</li><li>Contribute to the ongoing development of transformation standards, tools, and delivery methodology.&nbsp;</li></ul> Requirements: Qualifications &amp; Experience&nbsp; <ul><li>Bachelors or Masters degree in HR, Business, Information Systems, or a related discipline.&nbsp;</li><li>6 to 10 years experience in HR transformation, HR shared services, consulting, or enterprise HC operations.&nbsp;</li><li>Proven experience delivering process and technology change within complex, multi-entity organizations.&nbsp;</li><li>Practical experience with HR technology ecosystems (for example HCM, ATS, LMS, and ServiceNow) and workforce data and analytics.&nbsp;</li><li>Exposure to AI-enabled solutions within the Human Capital services domain is an advantage.&nbsp;</li><li>Recognized project management or process improvement certification (for example PMP, PRINCE2, Agile, or Lean Six Sigma) is desirable.&nbsp;</li></ul> Key Competencies&nbsp; <ul><li>Project and workstream delivery.&nbsp;</li><li>End-to-end HC process design and improvement.&nbsp;</li><li>HR technology enablement and requirements management.&nbsp;</li><li>Workforce data analysis and reporting.&nbsp;</li><li>Stakeholder engagement and change enablement.&nbsp;</li><li>Structured problem-solving and attention to detail.&nbsp;</li><li>Commercial and value-oriented mindset.&nbsp;</li></ul>

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185 cross channel Jobs found

Lead Workplace Services (VP2)

Senior AQ Engineer

Equipment Maintenance Manager

Continuous Improvement Analyst III / Sr Lean Engineer

Senior Manager Financial Reporting (Real Estate)

Product Manager

Business Process Analyst – Quality Assurance

Channel Sales Manager

MGR II Qlty & Reliability Engineering

Manager - Hire to Retire

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Skills

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185 cross channel Jobs found

Lead Workplace Services (VP2)

Senior AQ Engineer

Equipment Maintenance Manager

Continuous Improvement Analyst III / Sr Lean Engineer

Senior Manager Financial Reporting (Real Estate)

Product Manager

Business Process Analyst – Quality Assurance

Channel Sales Manager

MGR II Qlty & Reliability Engineering

Manager - Hire to Retire

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.