Senior Account Sales (Wafer Fab Equipment)

Mechanical Engineer

Account Manager

Tool Room Engineer

Manufacturing Engineer

Strategic Sourcing III – Indirect Procurement

Development Engineer (Product Quality) 

Process Engineering Manager

Senior Software Engineer AI

Software Engineer AI

Responsibilities: <ul><li>Act as the primary account owner, representing company to the customer and the customer internally across all sales-oriented activities.</li><li>Identify customer needs and develop, refine, and implement complex sales strategies to drive sustainable growth.</li><li>Engage existing and new customers to present company products and service offerings.</li><li>Coordinate and lead customer demonstrations in collaboration with Product Business Group representatives.</li><li>Communicate company product roadmaps, capabilities, and value propositions effectively to customers.</li><li>Translate customer technology requirements into actionable insights for internal product and engineering teams.</li><li>Prepare pricing quotations, lead negotiations, and drive deals to closure. Submit complete and accurate documentation to secure order bookings.</li><li>Conduct follow-up activities on accounts receivable to ensure timely payment and financial compliance.</li><li>Maintain structured coverage for all assigned accounts, ensuring strong engagement at multiple stakeholder levels.</li><li>Document and track all customer interactions, including detailed summaries of customer visits.</li><li>Develop and execute customer-specific action plans, ensuring timely follow-through and measurable outcomes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, Business, or a related field (advanced degree preferred)</li><li>Significant experience in account sales, business development, or technical sales within semiconductor, capital equipment, or advanced manufacturing industries</li><li>Proven ability to manage complex customer accounts and sales cycles</li><li>Strong strategic selling and negotiation capabilities</li><li>Excellent stakeholder management and communication skills</li><li>Ability to translate technical requirements into business solutions</li><li>Ability to travel locally and regionally</li></ul>

Responsibilities: <ul><li>In support of design projects, coordinate the procurement and assembly of mechanical components/equipment and identify sources of critical parts and subsystems to resolve basic technical issues</li><li>Design or modify mechanical engineering layouts/schematics, and/or detailed drawings/specifications of limited scope under direct supervision</li><li>Perform and document engineering test reports under direct supervision</li><li>Generate related alpha/gamma documentation for product release under direct supervision</li><li>Perform engineering analysis under direct supervision</li><li>Troubleshoots a variety of mechanical problems of general difficulty under direct supervision</li><li>Effective use of engineering processes in the resolution of basic mechanical problems of limited scope</li><li>May be responsible for the design, development and implementation of custom mechanical tooling, fixturing, and associated processes to enable the handling, assembly and/or disassembly of parts, components, sub-assemblies and final assemblies throughout the product life cycle</li><li>Work with suppliers to ensure parts can be manufactured in accordance with performance and cost objectives.</li><li>Perform 3D modelling</li></ul> Requirements: <ul><li>Bachelor Degree in Mechanical Engineering</li><li>Basic knowledge or experiences in semiconductor industry</li><li>Prior 3D modelling experiences will be an added advantage</li><li>Skilled in Unigraphics - NX</li></ul>

&nbsp;Reponsibilities: <ul><li>Drive HVAC/HVACR sales growth by managing key customer accounts, developing new business opportunities, and maintaining strong relationships with contractors, distributors, and end users across the Philippines market.</li><li>Promote our client cooling and refrigeration solutions through customer engagement, solution selling, project coordination, and regular site/client visits to build a strong sales pipeline.</li><li>Collaborate with internal teams to support quotations, project follow-ups, and customer requirements while achieving sales targets and business objectives.</li></ul> Requirements: <ul><li>Minimum 10 years of sales experience.</li><li>At least 3-5 years of experience in HVACR industry.</li><li>Candidate should have strong exposure to HVACR sales and customer management.</li></ul>

Responsibilities: People Management and Development: <ul><li>Allocate and balance work across direct reports.</li><li>Review and provide timely performance feedback to direct reports.</li><li>Mentor, develop and motivate them.</li><li>Resolve people issues in the team in order to achieve targeted department performance and enhance staffs capability and working passion.</li></ul> Toolroom Production Management <ul><li>Develop toolroom production plan.</li><li>Allocate manpower based on toolroom production plan.</li><li>Monitor toolroom production plan execution and product quality.</li><li>Monitor 5S, ISO9000, , security discipline execution.</li><li>Check and monitor production report in order to ensure toolroom production operation run smoothly and improve product quality, production efficiency, on time delivery and reduce product scrap rate.</li></ul> Continuous Improvement: <ul><li>Improve toolroom related processes.</li><li>Review staff reasonable suggestion and customer complain and push improvement action plan implementation.</li><li>Evaluate and introduce new equipment, technology and materials in order to improve toolroom production operation efficiency.</li></ul> Requirements: <ul><li>Diploma/Degree in Mechanical Engineering or equivalent.&nbsp;</li><li>3 years toolroom related work experience.</li></ul>

Responsibilities: <ul><li>Responsible for various KPI’s pertaining manufacturing engineering and Team Management skills is must.</li><li>Responsible for assembly Process, Tool Design development, (New &amp; Old tools) Qualification and Trial</li><li>Improves manufacturing efficiency by analyzing planning workflow, space requirements, and equipment layout</li><li>Work with Global COE Assembly to drive continuous improvement in Assembly Technology / Process</li><li>Maintain proper documentation and for all assembly tooling, Spares and Process Set-up&nbsp;</li><li>Ensure all Tooling / automation design drawings (Soft &amp; Hard Copy) are up to date.</li><li>Impart trainings and development for new joiners, Technical Trainees etc.</li><li>Coordinate with Manufacturing Engineer for new product development and process improvement.</li><li>Assessing resource requirements and opportunity for Automation and Process Productivity improvement</li><li>Review of deployment</li><li>Review ISO documents and update, Engage in ISO audits.</li><li>Visit vendors for Assembly tooling assessment (Capability, Know How &amp; Capacity)</li><li>Monitoring of AM and PM and Effectiveness&nbsp;</li><li>Able to run the machine and instruct and train technicians to run the machine</li><li>CCD and PLC and Electrical Knowledge Preferably</li></ul> Requirements: <ul><li>Bachelor in Mechanical Engineering major or Electrical Engineering</li><li>10+ years’ experience and practitioner in the automation assembly and Tooling Design &amp; Development</li><li>CAD Knowledge Must, preferably Pro E / Creo &amp; Auto-cad, Solidworks, HMI (Human Machine interface).</li><li>DFM analysis, New automation or manual assembly / Tooling RFQ.</li><li>Assembly line Tooling &amp; Tool Debugging Knowledge.&nbsp;</li><li>Computer Knowledge, MS Office etc, SAP knowledge added advantage</li><li>Integrity; Accountability; Communication; Outgoing&nbsp;</li><li>Ergonomic and lean manufacturing practitioner</li><li>Advance digital acumen, MES (Manufacturing Execution System) and traceability.</li></ul>

Responsibilities: <ul><li>Develop and execute procurement strategies to meet production and project requirements.</li><li>Analyse and provide feedback to appropriate departments on part status / requirements for fulfilling customer demand.</li><li>Manage delivery of critical component parts and product delivery with suppliers and contract manufacturing and critical supply partners to meet customer requirements.&nbsp;</li><li>Escalation of any issues to relevant sourcing analyst.</li><li>Monitor &amp; reporting KPI targets with actions– delivery on time, confirmation of purchase orders.</li><li>Invoice processing, resolving blocked invoices &amp; amendments of purchase orders</li></ul> Requirements: <ul><li>Educational Degree, Bachelor or above, Engineering background is preferred.</li><li>Minimum 5 – 7 years of experience in indirect procurement, experience in manufacturing company is a must.</li><li>Experience in at least 2 commodities including MRO, Facility, Automation line, HR services.</li></ul>

Responsibilities: Customer Quality &amp; Technical Ownership: <ul><li>Act as the primary technical experts working closely with GQM, KQM, FSE, and internal stakeholders.</li><li>Lead customer complaint investigations, including root cause analysis using structured methodologies (e.g. 5 Whys, Fishbone, 8D), and ensure effective corrective and preventive actions (CAPA).</li><li>Ensure high-quality failure analysis (FA) reports supported by strong technical justification; challenge and close invalid or non-reproducible cases with data-driven rationale.</li><li>Drive fast response, structured escalation, and effective containment actions to improve response time and customer confidence.</li><li>Clearly translate customer complaints into technical, reliability, and risk-based problem statements.</li><li>Review customer quality documentation, including FAI, First Lot Approval, control plans, and inspection reports.</li><li>Ensure out-of-control situations are managed effectively through well-defined OCAPs, including timely containment and recovery actions.</li><li>Maintain high standards for 8D reports and monitor closure turnaround time to meet customer expectations.</li><li>Support regular customer quality reviews and maintain strong working relationships with key customer contacts.</li><li>Initiate internal technical quality improvement initiatives based on customer feedback, field failure data, and risk analysis.</li><li>Strengthen decision-making by identifying the most pragmatic solutions through cross-functional analysis of design, process, and supplier factors.</li></ul> Engineering &amp; Product Quality Assurance: <ul><li>Maintain strong product knowledge covering design intent, materials, machining, assembly, and related manufacturing processes.</li><li>Act as technical authority during escalations, challenging design or process decisions based on field data, reliability risk, and customer impact.</li><li>Support failure analysis and laboratory activities; convert findings into concrete design, process, or control improvements.</li><li>Serve as the link between field failures and design robustness, ensuring lessons learned are embedded into future products and updates.</li></ul> New Product Introduction &amp; Change Management: <ul><li>Participate in NPI and engineering change control processes to ensure customer quality, CTQ, and Copy Exact compliance.</li><li>Ensure customized or newly developed products fully meet customer specifications, quality standards, and regulatory requirements.</li><li>Provide engineering inputs for design reviews, DFMEA/DFMA, and quality guidelines from a customer and field reliability perspective.</li></ul> Culture &amp; Way of Working: <ul><li>Embody and promote company values: Integrity, Teamwork, Customer Centricity, and Innovation.</li><li>Foster a preventive mindset and risk-based thinking across engineering and quality activities.</li><li>Engage cross-functional teams with a clear focus on long-term product excellence and customer success.</li></ul> Requirements: <ul><li>Bachelor’s degree in mechanical, Mechatronics, Manufacturing Engineering, or related field.</li><li>5–10+ years’ experience in customer quality, product engineering, or industrialization within high-mix, precision manufacturing (semiconductor equipment preferred).</li><li>Strong ability to read and interpret drawings, GD&amp;T, simulations, specifications, and tolerance concepts.</li><li>Hands-on experience with 8D, 5 Whys, Ishikawa, DFMEA/PFMEA, DFMA, SPC, MSA, DOE.</li><li>Strong analytical, system-level, and reliability-focused thinking.</li><li>Ability to challenge technical decisions fact-based and constructively.</li><li>Strong communication skills in English, including customer-facing and executive-level discussions.</li><li>Strong command of English for global-level communication. Proficiency in Mandarin Chinese (for Chinese customer interaction) and Malay (for shop-floor communication) is highly advantageous.</li></ul>

Responsibilities: <ul><li>Own and lead the process engineering function for cleanroom assembly, end-of-line test and pre-packing, ensuring safe, compliant and capable processes that meet cost, quality, safety and delivery targets.</li><li>Define department objectives, KPI dashboard and governance (e.g., NPI definition and handover lead times, first pass yields, failure rates, quality qppm) and drive execution through standard routines and reviews.</li><li>Lead, coach and develop a team of process engineers / technicians; set clear expectations, provide performance feedback, support competency development and ensure effective succession and talent retention.</li><li>Plan and manage resources (headcount, skills, priorities) to support daily manufacturing needs, escalations, and strategic projects; balance workload across product series and value streams.</li><li>Own process engineering deliverables for NPI or transfer projects: feasibility, process concept, capacity planning, industrialization roadmap, and readiness reviews to ensure on-time SOP.</li><li>Lead cross-functional collaboration with Product Design, Quality, Production, Maintenance, Supply Chain and global counterparts to deliver robust processes supported by Design for Manufacturing / Assembly / Test (DFM / DFA / DFT) improvements.</li><li>Own the strategy and budget for process equipment, tools, fixtures, testers and workstations; approve specifications, manage procurement, acceptance, validation and release to production.</li><li>Drive continuous improvement programs (CIP / Darwin) to improve throughput, cycle time, productivity and cost; support CIP events and ensure sustained gains through standardization.</li><li>Ensure effective utilization of PFMEA and other quality tools to manage and mitigate quality risks during process development, acceptance and production release.</li><li>Develop engineering procedures to govern end-to-end process engineering activities across process design, definition, industrialization, handover, sustainment and continuous improvements.&nbsp;</li><li>Ensure upkeep of process work instructions in D365 via Process Control System as per global standards, including revisioning control based on valid change management procedures.</li><li>Ensure robust management of engineering changes (ECR), process changes and deviations, including impact assessment, validation and controlled implementation.</li><li>Own 8D problem-solving governance for process-related issues, ensure timely root-cause containment / corrective and preventive actions, lessons learned, and clear communication to stakeholders.</li><li>Drive safety, ergonomics and regulatory / ISO compliance for process engineering scope; ensure safe equipment and process design through risk assessments.</li><li>Drive the sustainable deployment of state-of-the-art engineering solutions on the assembly shop floor to enhance quality control through robust error-proofing (poka‑yoke) mechanisms and digitalizations.</li><li>Act as the site focal point to align with global and process engineering counterparts on technology roadmaps, best practices and standardization.</li><li>Manage departmental reporting, change control and communication: provide clear status updates, risks and mitigation plans to operations and leadership.</li><li>Support ad hoc tasks as assigned by superior.</li></ul> Requirements: <ul><li>8–12+ years’ experience in manufacturing/precision mechanical assembly (high-mix preferred), with demonstrated ownership of end-to-end process engineering (process development/industrialization, cleaning / helium leak testing, and controlled-environment or cleanroom assembly where applicable).</li><li>Bachelor’s/Master’s degree in Mechanical, Manufacturing, Industrial Engineering or equivalent; formal training in Lean/Six Sigma and structured problem solving will be added advantage.</li><li>Proven people leadership experience (hiring, coaching, performance management) with the ability to lead technical teams and influence cross-functional stakeholders to deliver manufacturing results.</li><li>Strong written and spoken English communication skills, including the ability to produce clear technical documentation, present KPI performance, and communicate risks / mitigation to leadership.</li><li>Strong understanding of mechanical / pneumatic / electromechanical systems, process equipment and tooling, with experience defining specifications, commissioning, qualification / validation and release to production.</li><li>Demonstrated ownership and governance mindset - sets clear standards, drives disciplined execution, and maintains strong internal / external customer focus.</li><li>Strong prioritization, planning and project management skills to manage multiple workstreams (daily support, escalations, NPI, CIP) under tight timelines and resource constraints.</li><li>Strong technical acumen in quality planning processes especially in definition of process controls based on PFMEA.</li><li>Data-driven operational leadership: builds KPI dashboards, drives root-cause problem solving (8D / A3), and delivers sustained improvements in yield, throughput / cycle time and qppm.</li><li>Strong stakeholder management and change leadership - able to drive alignment across Production, Quality, Maintenance, Supply Chain and global counterparts; comfortable leading reviews and escalations.</li></ul>

Responsibilities: Design &amp; Build/Development &amp; Support <ul><li>Develop multi-agent workflow automation patterns using Agentic AI</li><li>Process redesign and mapping to agentic workflow patterns</li><li>Architect scalable micro-services that wrap LLM/RAG/Agent workflows (Python).</li><li>Implement robust prompt-engineering patterns, retrieval pipelines, and caching for AI Assistants and AI Agents</li><li>Profile inference latency, GPU/CPU utilization, and memory</li><li>Writes and maintains highly complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software/AI solutions</li><li>Lead bug-fix, security-patch, and performance-tuning sprints for live AI Assistants and AI Agents</li><li>Leads the establishment and maintenance of comprehensive documentation for agents, applications, deployment processes and system configurations.</li></ul> Operational Excellence&nbsp;<ul><li>Own on-call runbooks, SLOs, and incident reviews; embed observability</li><li>Leads and mentors technical support and troubleshooting for highly complex issues with deployed applications to ensure minimal downtime and fast resolution.&nbsp;</li></ul> Collaboration &amp; Leadership <ul><li>Leads cross functional team of engineers to gather requirements and deliver solutions that meet business needs.</li><li>Experience working within product and agile delivery frameworks including backlog management and cross-functionality delivery and full E2E engineering.&nbsp;</li><li>Experience with enterprise architecture, data governance, or security standards in the context of digital solution delivery as part of E2E engineering and solution architecture.&nbsp;</li></ul> Capability &amp; Technology Stack Exposure <ul><li>Experience with digital technologies in the commercial &amp; sales management capability (e.g. Salesforce, Service Cloud, CPQ, Salesloft, ChatGPT or similar platforms)&nbsp;</li></ul> Requirements: <ul><li>Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.&nbsp;</li><li>Typically reflects 4 years or more with 3+ years of cloud-native AI/ML or GenAI systems (Azure, AWS, or GCP) or 2+ years of software development.&nbsp;</li></ul>

Responsibilities: Design &amp; Build/Development &amp; Support <ul><li>Develop multi-agent workflow automation patterns using Agentic AI</li><li>Process redesign and mapping to agentic workflow patterns</li><li>Architect scalable micro-services that wrap LLM/RAG/Agent workflows (Python).</li><li>Implement robust prompt-engineering patterns, retrieval pipelines, and caching for AI Assistants and AI Agents</li><li>Profile inference latency, GPU/CPU utilization, and memory</li><li>Writes and maintains highly complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software/AI solutions</li><li>Lead bug-fix, security-patch, and performance-tuning sprints for live AI Assistants and AI Agents</li><li>Leads the establishment and maintenance of comprehensive documentation for agents, applications, deployment processes and system configurations.</li></ul> Operational Excellence&nbsp;<ul><li>Own on-call runbooks, SLOs, and incident reviews; embed observability</li><li>Leads and mentors technical support and troubleshooting for highly complex issues with deployed applications to ensure minimal downtime and fast resolution.&nbsp;</li></ul> Collaboration &amp; Leadership <ul><li>Leads cross functional team of engineers to gather requirements and deliver solutions that meet business needs.</li><li>Experience working within product and agile delivery frameworks including backlog management and cross-functionality delivery and full E2E engineering.&nbsp;</li><li>Experience with enterprise architecture, data governance, or security standards in the context of digital solution delivery as part of E2E engineering and solution architecture.&nbsp;</li></ul> Capability &amp; Technology Stack Exposure <ul><li>Experience with digital technologies in the commercial &amp; sales management capability (e.g. Salesforce, Service Cloud, CPQ, Salesloft, ChatGPT or similar platforms)&nbsp;</li></ul> Requirements: <ul><li>Minimum requirement of 2 years of building production software or data platforms.&nbsp;</li><li>Typically reflects 3 years or more with 2+ years of cloud-native AI/ML or GenAI systems (Azure, AWS, or GCP) or 2+ years of software development.&nbsp;</li></ul>

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265 csc outbound product care manager Jobs found

Senior Account Sales (Wafer Fab Equipment)

Mechanical Engineer

Account Manager

Tool Room Engineer

Manufacturing Engineer

Strategic Sourcing III – Indirect Procurement

Development Engineer (Product Quality)

Process Engineering Manager

Senior Software Engineer AI

Software Engineer AI

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265 csc outbound product care manager Jobs found

Senior Account Sales (Wafer Fab Equipment)

Mechanical Engineer

Account Manager

Tool Room Engineer

Manufacturing Engineer

Strategic Sourcing III – Indirect Procurement

Development Engineer (Product Quality)

Process Engineering Manager

Senior Software Engineer AI

Software Engineer AI

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.