Technical Sales Team Manager

Engineer, Senior - Equipment

VP, IAM Program Manager

SAP Lead

Country Marketing Manager

Technical Delivery Manager - Temenos Triple A+ (Private Banking) – VP2

Technical Development Lead, Cards (Microservices, JAVA development)

Technical Delivery Manager, Core Banking

VP Security Engineer (AS400)

Senior Production Support Engineer – IDM Engineering (VP2)

Responsibilities: <ul><li>Lead, coach, and develop a team of Technical Sales Engineers across multiple regions and segments</li><li>Manage a growing international team, ultimately overseeing 11 team members including remote employees in the Philippines and Europe</li><li>Provide strong day-to-day leadership with a high degree of autonomy and accountability</li><li>Support the development and execution of robust technical sales strategies that strengthen customer support and brand positioning</li><li>Enable the team to achieve assigned sales support targets and operational objectives</li><li>Understand customer requirements and guide team members in delivering effective, tailored technical solutions</li><li>Participate in and support high-opportunity sales pursuit calls when required</li><li>Collaborate closely with Technical Specialist leadership to improve alignment and partnership between Sales and Technical Sales Engineering teams</li><li>Drive continuous improvement across processes, customer engagement, and technical support delivery</li></ul> Requirements: <ul><li>Proven leadership experience managing technical or sales support teams</li><li>Previous experience within refrigeration systems, cold chain, or related cooling technologies</li><li>Strong technical understanding of refrigerant systems is essential</li><li>Ability to balance technical depth with commercial and customer-facing responsibilities</li><li>Strong coaching, communication, and stakeholder management skills</li><li>Ability to work independently and lead within an international, remote team structure</li><li>Fluent English language skills are required</li><li>Willingness to travel regularly to Aachen, typically 1–2 days per week</li></ul>

Responsibilities: <ul><li>Drive cost reductions weed out unwarranted expenses/wastages and improve equipment performance.</li><li>Drive equipment fault investigations and continuous improvement programs to resolve chronic equipment issues, and institute permanent resolutions to assure product quality and enhance process robustness.</li><li>Enforce on equipment maintenance controls and execution to conform to work instructions and procedures. Apply hands-on and with deep involvement at work.</li><li>Coach, guide and train engineers and technicians in equipment problem solving and analysis to build up their technical competencies and achieve self-sustenance.</li><li>Manage his team of technicians in providing effective support on production equipment.</li><li>Provide effective equipment trainings to the technicians to build up their technical and skill competencies.</li><li>Ensure non-conformance is dealt with in a proper and effective manner.</li><li>Take accountability of work and possesses strong sense of responsibility and teamwork.</li><li>Manage and control spare parts availability and costs.</li><li>Manage vendor services and supports and ensuring compliance with factory protocol.</li><li>Establish, review, and perform regular update of PM procedures, Risks Assessments and Troubleshooting guidelines.</li><li>Create technical specification for new and transferred equipment.&nbsp;</li><li>Execute the equipment move-in, installation, set up and buy-off, meeting set timelines.</li><li>Compliance with CSR, EHS, QM, ESD, 5S standard and cleanroom protocol.</li></ul> Requirements: <ul><li>Minimum bachelor’s degree in electronic or electrical Engineering or equivalent.</li><li>Minimum 4 years of related work experience in wafer process engineering and/or equipment maintenance.</li><li>Experience in high volume production of electronics components in an MNC or semi-conductor industry.</li><li>Possess strong technical competencies in his field of study.</li><li>Good knowledge of statistical and quality tools.</li><li>Able to work under pressure and with strong commitment at work.</li><li>Experience with computer systems and proficient with software applications such as MS Power Point, Excel, and Word.</li></ul>

Responsibilities: <ul><li>Support critical IAM (Identity and Access Management) programs by coordinating cross-functionally with IAM teams, Information Security teams, and business IT stakeholders to ensure successful project delivery</li><li>Deliver against short-term and long-term strategic objectives aligned with program goals</li><li>Identify, track, and drive resolution of program issues and risks; maintain decision logs, communication plans, and other program documentation to ensure clear audit traceability</li><li>Engage regularly with key stakeholders to communicate issues, risks, and decisions, and gather feedback on solutions impacting the organization</li><li>Establish and maintain program metrics and evaluation methods to measure performance, identify improvement areas, and ensure timely reporting throughout the program lifecycle</li><li>Prepare and present program status reports for sponsors and leadership</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience; technology or equivalent related field preferred, with a minimum of 10+ years of experience in Information</li><li>Technology OR in lieu of the Bachelors degree, a minimum of 12+ years of experience in Information Technology</li><li>Minimum of 10 years of experience managing large scale, cross functional project</li><li>Minimum of 10 years of experience in information technology, with a focus on information security in one or more of the following areas: IAM, security</li><li>operations, security architecture, policy/governance</li><li>Minimum of 10 years of experience supporting auditors, audit inquiries and adhoc reporting Solid management skills</li><li>Experience with metrics for assessing and reporting program progress, productivity and variance analysis</li><li>Strong problem solving skills</li><li>Strong oral and written communication (presentation) skills&nbsp;</li><li>Program Management Certified (PMP) preferred</li></ul>

Responsibilities: <ul><li>Lead and manage the SAP support team responsible for supporting global manufacturing operations.</li><li>Act as the key interface between business stakeholders, SAP functional teams, and external partners.</li><li>Drive post-go-live stabilization, continuous improvement, and process optimization initiatives across the SAP landscape.</li><li>Provide cross-functional oversight across SAP FICO, MM, PP, SD, and Security modules.</li><li>Ensure effective issue resolution and support delivery for business-critical processes.</li><li>Partner with regional and global stakeholders to understand business requirements and translate them into SAP solutions.</li><li>Support enhancement initiatives and contribute to process standardization across multiple sites.</li><li>Guide and mentor SAP Business Analysts while fostering collaboration and knowledge sharing within the team.</li><li>Monitor support performance and ensure service levels are maintained.</li><li>Contribute to the long-term SAP roadmap and help shape the SAP operating model.</li></ul> Requirements: <ul><li>Bachelors degree in Information Technology, Computer Science, Business Administration, or a related discipline.</li><li>Strong functional expertise in SAP, with preference for candidates possessing a FICO background.</li><li>Broad understanding of end-to-end business processes and cross-functional integration across MM, PP, SD, and Security.</li><li>Experience supporting SAP S/4HANA environments.</li><li>Hands-on experience in SAP implementation, rollout, or post-go-live support projects.</li><li>Strong understanding of manufacturing business processes and experience supporting manufacturing environments.</li><li>Ability to perform functional analysis, configuration, testing, and issue resolution.</li><li>Proven experience leading, mentoring, or managing SAP teams.</li><li>Strong stakeholder management and business partnering capabilities.</li><li>Experience working in regional or global environments with multiple business units or sites.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Ability to operate effectively in a fast-paced and collaborative environment.</li><li>Preferred Qualifications</li><li>Experience in SAP S/4HANA Public Cloud environments.</li><li>Exposure to manufacturing system integrations and third-party applications.</li><li>Experience in establishing or supporting SAP Centres of Excellence or shared service environments.</li><li>SAP certification(s) would be advantageous.</li><li>Experience supporting global template environments and process standardization initiatives.</li></ul>

Responsibilities: <ul><li>Support the regional APM team with the country and portfolio strategy, in particular through managing shipment, depletion, and inventory targets with a clear understanding of their impact on the P&amp;L.</li><li>Defines, aligns, and ensures flawless execution of the annual channel and customer marketing plan in collaboration with distributor teams, with the ultimate goal of enhancing visibility and deepening consumer, shopper, and bartender engagement at the point of sale;</li><li>Identifies and recommends opportunities for portfolio optimization and expansion, spearheading new launches in line with regional strategic priorities;</li><li>Builds and nurtures strong day-to-day relationships with distributors, mastering key market performance indicators.&nbsp;</li><li>Analyzes business evolution and competitive dynamics, leveraging insights and trends to identify growth levers and shape winning market strategies.</li><li>Oversees the monthly operating rhythm, business planning, and sales forecasting process to ensure timely shipments, accurate financial planning, and operational excellence.</li><li>Embeds the RTC model in full alignment with the regional team, ensuring consistency and strategic coherence.</li><li>Oversees the local budget, managing and tracking BTL activities, CCM investments, and ROI.&nbsp;</li><li>Translates consumer insights, competitor analysis, visibility initiatives, and sales performance into recommendations for actionable strategies, feeding into annual strategic and budget exercises.</li><li>Encourages strong distributor focus and commitment toward the our client portfolio, ensuring top-of-mind presence and advocacy.</li><li>Fosters a culture of accountability, passion, and brand ownership within partner organizations, inspiring teams to deliver excellence and sustainable growth.</li></ul> Requirements: <ul><li>Minimum 8-12 years of relevant sales, marketing and customer marketing experience, within a structured multinational company.</li><li>Relevant local experience in the Spirits, Wine and Beer industry</li><li>Knowledge and experience in the on-premise is a strong plus</li><li>Having managed third parties distributors is a plus</li><li>Experience in premium brands development in a structured multinational context (incl. being exposed to different marketing roles: global / regional / local / trade marketing etc…)</li><li>Economics / Marketing / Business Administration University Degree</li></ul>

Responsibilities: <ul><li>Manage and oversees vendor development activities across Temenos WSC cutting across multiple technology stacks (EdgeConnect/UXP, TCIB/WUI, TAP Core, oData services, Oracle, Actuate, ITX integration components).</li><li>Establish and enforce development and engineering best practices, coding standards, peer review discipline, and reusable component frameworks to ensure compliance by vendor team</li><li>Provide technical leadership in resolving complex issues and ensuring optimal design decisions during the development phase</li><li>Ensure the development work is aligned with development methodology and framework as well as the deliverables adhere to Temenos WealthSuite architecture standards, API standards, security controls, regulatory/non‑functional requirements (NFRs), and bank-wide governance.</li><li>Drive design consistency across modules, channels, and integration layers.</li><li>Oversee end‑to‑end technical delivery across multiple releases/sprints, ensuring on-time, quality delivery.</li><li>Govern code quality, integration patterns, and performance adherence.</li><li>Lead resolution of development related technical issues (eg connectivity, code scanning, performance, SIT/functional defects).</li><li>Work with System Analysts to validate feasibility and ensure clarity of requirements</li><li>Support SIT/UAT/NFT phases including performance, security, resiliency, and regression testing.</li><li>Ensuring clarity of technical deliverables and adherence to FSD and solution baseline.</li><li>Coordinate with vendor delivery team to drive performance, code quality, and delivery commitments.</li><li>Coordinate and ensure development artefacts and deliverables will be integrated into Central DevOps practices, CI/CD pipelines, automated testing, and shift-left quality.</li></ul> Requirements: <ul><li>Strong hands-on experience with Temenos WealthSuite, including EdgeConnect UXP, TCIB, WUI, Triple A+ / TAP Core, OData, ITX Integration, and Actuate/Opentext reporting.</li><li>Solid proficiency in Unix/Linux shell scripting, Oracle SQL/PLSQL, and integration technologies.</li><li>Familiarity with DevOps, CI/CD pipelines, automated testing, and source control practices.</li><li>Minimum 10–12 years of hands-on development experience, with at least 5 years leading large technical teams (15–25 developers).</li><li>Proven track record delivering end-to-end Private Banking / Wealth Management solutions, including at least one major Temenos WealthSuite implementation or upgrade.</li><li>Experience managing mixed teams (internal, vendor) across cross-functional and multi-stream project environments.</li><li>Strong capability in application analysis, technical design, system integration, and code review within the Private Banking domain.</li><li>Ability to guide teams on development and engineering best practices, solution consistency, and quality assurance throughout SDLC.</li><li>Strong communication, stakeholder management, and influencing skills across senior business and technology teams.</li><li>Ability to work independently with a resilient, solution-driven mindset, especially in high-pressure situations.</li><li>Familiarity with Agile and Waterfall methodologies, software development frameworks, and structured delivery processes.</li></ul>

Responsibilities: Application Development &amp; Delivery: <ul><li>Lead development and implementation Cards related applications with overall accountability ensuring product deliveries are timely and with good quality.</li><li>Partner with System Analyst &amp; subject matter experts to understand and implement functional and technical requirements</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)</li><li>Partner with Architects, Security and System Analysts to ensure solution design complies with enterprise design principles, security and control standards. Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan</li><li>Drive platform modernization initiatives in collaboration with Architecture, Risk, and Infrastructure teams.</li><li>Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results</li><li>Work with Security to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan</li><li>Prepare and manage technical implementation plan across application teams</li><li>Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support</li><li>Escalate issues that impact project schedule on timely basis and propose workarounds/resolutions</li><li>Work with vendor to ensure product deliveries are timely and of good quality.</li><li>Manage budgets coming from different projects.</li><li>Ensure project documentation is done up in accordance with bank standards</li></ul> DevOps &amp; Technical Governance: <ul><li>Champion CI/CD, automated testing, and infrastructure-as-code practices.</li><li>Ensure compliance with patching, vulnerability remediation, and security standards.</li><li>Manage deployments and change control processes.</li></ul> Incident &amp; Problem Management: <ul><li>Provide technical leadership during major incidents.</li><li>Conduct root cause analysis and implement preventive actions.</li><li>Collaborate with support teams for smooth production transitions.</li></ul> Team &amp; Stakeholder Management: <ul><li>Lead high-performing teams across onshore and offshore locations.</li><li>Mentor team members and foster technical excellence.</li><li>Collaborate with business units, vendors, and compliance teams to align delivery with strategic goals.</li></ul> Operational Excellence: <ul><li>Drive continuous improvement across development and delivery processes.</li><li>Maintain technical documentation, design artifacts, and runbooks.</li><li>Participate in capacity planning, disaster recovery, and performance tuning</li></ul> Requirements: <ul><li>Delivery, Project, Stakeholder &amp; Vendor Management experience, &amp; Technical Delivery Leadership</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience</li><li>Strong experience in Cards &amp; Payments domain (Credit Cards, Debit Cards, Transaction Processing, Authorization, Settlement).</li><li>Experience implementing CI/CD pipelines using tools such as Jenkins, Git, Maven, Gradle, and SonarQube.</li></ul>

Responsibilities: <ul><li>Project delivery management</li><li>Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget</li><li>Manage and coordinate across different application teams to manage technical dependencies of the solution</li><li>Monitor and manage risks/issues related to technical delivery</li><li>Provide status update related to technical delivery</li><li>Report to Program and/or Project Manager for the strategic programs</li><li>Partner with Functional Business Analysts, System Analysts &amp; subject matter experts to understand and implement functional and technical requirements</li><li>Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment</li><li>Partner with Domain Architects, Development Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards</li><li>Partner with Development Manager in managing application teams to build the enhancements</li><li>Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results</li><li>Work with IT Security team to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan</li><li>Prepare technical implementation plan across application teams</li><li>Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support</li></ul> Requirements: <ul><li>At least 9 years’ experience in relevant Banking / Information Technology</li><li>Knowledge in IBM AS400 platform, RPG, CL &amp; COBOL programming, ALDON.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC)</li><li>Knowledge in Agile development methodology</li><li>Silverlake’s banking software suite is a plus</li><li>Bachelor’s Degree in related Information Technology disciplines; Additional professional/technical qualifications will be advantageous although not mandatory</li><li>Exposure to DevOps methodologies and tools</li></ul>

Responsibilities: <ul><li>Design, develop, deploy, maintain, and enhance infrastructure security capabilities for AS400 and Mainframe platforms.</li><li>Support day-to-day operations of the bank’s security suite of products with a focus on AS400 and Mainframe.</li><li>Manage and execute security related change requests related to AS400 and Mainframe systems.</li><li>Develop and maintain documentation including Security Standards, Access Control Baselines, and operational processes.</li><li>Identify and implement automation opportunities for AS400 System &amp; Security Administration.</li><li>Collaborate with Business and Systems Services teams to align infrastructure and application requirements with GIS-managed security solutions.</li><li>Provide production support and monitoring to ensure control efficacy and solution reliability.</li><li>Conduct product research, define requirements, and perform technical Proof of Concept for new security initiatives.</li><li>Contribute to the development and maintenance of AS400 security policies, standards, and procedures to ensure regulatory compliance and alignment with industry best practices.</li><li>Respond to audit and regulatory requests with timely and accurate information.</li></ul> Requirements: <ul><li>Diploma/Degree in Engineering/Computer Science/IT/Cyber Security from a recognized education institution</li><li>Professional security related qualifications (e.g., CISSP, CISA, CISM, etc.) will be favorable although not mandatory</li><li>At least 5 years of relevant experience in performing AS400 Security Administration and/or management of AS400 Application systems, with strong analytical and problem solving skills</li><li>Experience in managing projects (preferably AS400 related projects)</li><li>Hands on experience with AS400-related programming languages</li><li>Proven experience leading relevant security programs in large organizations</li><li>Strong understanding of regulatory requirements such as MAS TRM, PCI DSS, etc.</li></ul>

Responsibilities: <ul><li>Engage in day-to-day support activities including incident and problem management</li><li>Perform production deployments, patch activities on the supported applications and servers.</li><li>Work with product support/development team for permanent resolution/change review – all types including enhancements, bug fixes, etc.</li><li>Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.</li><li>Collaborate with internal stakeholders like application, business, infrastructure, security, and operations to continuously improve the stability of applications.</li><li>Develop support operational documents to summarize common support issues.</li><li>Develop reports and drive audit RFI’s and requirements.</li><li>Develop Linux scripts based on the requirements.</li><li>Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.</li><li>Expected to drive improvements through influence and strong relationships with managers in other teams.</li><li>Correlate events across multiple systems to proactively surface and resolve deep, underlying issues.</li></ul> Requirements: <ul><li>Diploma/Degree in engineering/Computer Science / IT/Cyber Security from a recognized education institution</li><li>Professional qualification in information security, such as CISSP / CISM / CEH, or data Security product certifications will be advantageous.</li><li>9 to 12 years relevant experience</li><li>Strong working knowledge on Oracle Identity Governance 12c, Oracle Database, WebLogic, BI Publisher, Oracle Connectors, Linux, Unix &amp; Windows Enterprise Server OS, with mixed skills around administration, performance tuning and troubleshooting</li><li>Working knowledge of Python, java, Java Scripts,</li><li>Knowledge in network infrastructure like Load balancers, Firewalls, SSL etc</li><li>Working Knowledge on Directory - LDAP and AD Databases</li><li>Strong knowledge of Oracle SQL and proficient in writing complex SQL queries with hands on experience with reporting tools along with excellent computational ability.</li><li>Strong understanding of cybersecurity principles and frameworks including ISO 27001 &amp; NIST Cybersecurity Framework;</li></ul>

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278 csc outbound product care manager Jobs found

Technical Sales Team Manager

Engineer, Senior - Equipment

VP, IAM Program Manager

SAP Lead

Country Marketing Manager

Technical Delivery Manager - Temenos Triple A+ (Private Banking) – VP2

Technical Development Lead, Cards (Microservices, JAVA development)

Technical Delivery Manager, Core Banking

VP Security Engineer (AS400)

Senior Production Support Engineer – IDM Engineering (VP2)

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278 csc outbound product care manager Jobs found

Technical Sales Team Manager

Engineer, Senior - Equipment

VP, IAM Program Manager

SAP Lead

Country Marketing Manager

Technical Delivery Manager - Temenos Triple A+ (Private Banking) – VP2

Technical Development Lead, Cards (Microservices, JAVA development)

Technical Delivery Manager, Core Banking

VP Security Engineer (AS400)

Senior Production Support Engineer – IDM Engineering (VP2)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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