Production Technician I

Quality Technician

Head Business Developement

VAVE Staff Product Development Engineer

Senior Business Intelligence Analyst

Quality Associate I

Card Authorisation & Fraud Detection Analyst

Senior Manufacturing Engineer

Senior Manager Channel Sales

Quality Improvement Manager

Responsibilities: <ul><li>Operate, monitor, and adjust sterile manufacturing equipment used for formulation, filling, and packaging of IV bag products in compliance with cGMP and SOPs.</li><li>Perform routine preventive maintenance on production equipment to ensure operational readiness and minimize downtime.</li><li>Support equipment and process qualifications, including execution assistance, documentation support, and adherence to qualification protocols.</li><li>Act as first-line troubleshooting support for mechanical or operational equipment issues, escalating to Engineering or Maintenance as required.</li><li>Assist with isolator technology operations, including cleaning, sterilization, and environmental control procedures.</li><li>Participate in line clearance, changeover, and cleaning activities to maintain continuous production operations.</li><li>Accurately complete batch records, logbooks, and production documentation in compliance with data integrity and cGMP requirements.</li><li>Collaborate with Quality Assurance during in-process checks, deviation investigations, and CAPA activities.</li><li>Adhere to DEA and site procedures for controlled substance handling, including documentation and security protocols.</li><li>Contribute to continuous improvement initiatives focused on safety, efficiency, and product quality.</li><li>Work closely with cross-functional teams, including Engineering, Validation, and Quality, to support operational readiness.</li><li>Comply with all Environmental Health &amp; Safety (EHS) standards and maintain a clean and safe work environment.</li></ul> Key Stakeholders Internal <ul><li>Production Supervisor and Production Manager</li><li>Engineering and Maintenance</li><li>Validation and Quality Assurance</li><li>Materials and Warehouse Teams</li><li>Environmental Health &amp; Safety (EHS)</li></ul> External <ul><li>Equipment vendors and service technicians (as required)</li></ul> Requirements: Qualifications &amp; Experience <ul><li>High school diploma or equivalent required; Associate degree or technical certification in mechanical, engineering, or life sciences preferred.</li><li>Minimum 2 years of experience in pharmaceutical or other regulated manufacturing environments, including compounding, filling, inspection, or secondary packaging.</li><li>Prior experience with sterile products or IV bag manufacturing strongly preferred.</li><li>Strong mechanical aptitude with the ability to perform routine maintenance and troubleshoot equipment issues.</li><li>Experience operating automated production equipment using HMI or SCADA interfaces required.</li><li>Working knowledge of cGMP, aseptic processing, and controlled substance regulations preferred.</li><li>Ability to read, understand, and follow SOPs, maintenance procedures, and qualification protocols.</li></ul> Skills &amp; Competencies <ul><li>Strong technical and mechanical problem-solving skills</li><li>High attention to detail with a commitment to quality and data integrity</li><li>Ability to work effectively in a fast-paced, highly regulated environment</li><li>Strong verbal and written communication skills</li><li>Team-oriented mindset with a collaborative approach</li><li>Comfortable working in cleanroom environments with PPE requirements</li></ul>

Responsibilities: <ul><li>Ensuring products meet internal and external customer requirements.</li><li>Performing regular inspections and tests on raw materials, in-process components, and finished products using measurement equipment (e.g., calipers, micrometers, and gauges).</li><li>Recording inspection results and maintaining detailed quality documentation.</li><li>Identifying defects and reporting findings to supervisors or engineers.</li><li>Assisting Quality Engineers in resolving quality issues within the production operation.</li><li>Supporting root cause analysis and corrective action activities.</li><li>Complying with Health, Safety, and Environmental Policies.</li><li>Contributing to continuous improvement activities and initiatives.</li><li>Writing reports and providing data to management.&nbsp;</li></ul> Requirements: <ul><li>Experience as an Inspection or Quality Technician.</li><li>Understanding of engineering drawings and quality management systems (e.g., ISO9000, TS16949, ISO 17025).</li><li>Knowledge of statistical tools (e.g., Minitab) and data analysis.</li><li>Strong attention to detail, analytical, and problem-solving skills.</li><li>Ability to interpret technical information and work with minimal supervision.&nbsp;</li></ul>

Role Description: <ul><li>We are looking for an energetic, self-driven and focused candidate for cross-regional BD role who would support the journey of business expansion, expand clientele base, and build new opportunities for business.</li><li>The candidate will have the advantage of working on different product range i.e. Rx (both innovator drugs and generics), OTC, medical diagnostics and devices hence exposure to diversified portfolio across multiple therapy areas.</li><li>The USP lies in flexibility of partnership models under different therapeutic categories, and believes in working on win-win model. Hence, the candidate will shall benefit by handling multiple business models, and ample areas of opportunities to contribute.</li><li>The candidate can also be involved in some of the strategic projects of the organization with time and once established into day-to-day operations.</li></ul> Responsibilities: <ul><li>Building business proposals, market evaluation, sales forecasting, pricing strategies, go-to market plan, P&amp;L assessment and new product launches</li><li>Role will work on both side of BD&amp;L : Inward licencing and also out licencing deals.</li><li>Conduct comprehensive market research for purposes of new business expansion areas, new products, internal-external portfolio assessment.</li><li>Support end-to-end development and delivery of new business pitches and presentations.</li><li>Close collaboration and communication with internal teams and external stakeholders.</li><li>Assessing timelines, logistics, schedules, cost and other estimations associated with a project.</li></ul> Requirements: <ul><li>B.Pharma / B.Tech with MBA with 6+ years of relevant experience in marketing, sales and business development from Pharma/Medical services (age group mid to late 30s)</li><li>Proven track record of generating new business leads, work on new business leads, project management.</li><li>Proficiency in MS Office / CRM software / Power point presentation and data analysis.</li><li>Proficiency in English</li><li>Therapeutic &amp; Market knowledge.</li><li>Communication and negotiation skills</li><li>Ability to build rapport.</li><li>Time management and planning skills</li></ul>

Responsibilities: <ul><li>Lead VAVE initiatives to optimize cost, improve product performance, and enhance customer value while maintaining quality and reliability.</li><li>Go beyond traditional VAVE by driving R&amp;D in emerging materials, advanced manufacturing processes, automation, digital technologies, and innovative supplier solutions.</li><li>Collaborate with cross-functional teams, suppliers, and technology centers to identify, assess, and implement value-driven design and process improvements.</li><li>Develop and deploy tools and methods to analyze cost, performance, manufacturability, and sustainability throughout the product lifecycle.</li><li>Build and maintain a pipeline of VAVE projects in partnership with engineering, procurement, operations, and product management.</li><li>Serve as a subject matter expert in cost optimization and value engineering strategies, including advanced sourcing and alternative design concepts.</li><li>Partner with customers, sales, and product managers to gather Voice of Customer (VOC) insights and translate them into engineering solutions.</li><li>Provide technical support for cost-reduction activities, including design validation, troubleshooting, and verification of VAVE solutions.</li><li>Collaborate globally with manufacturing, procurement, and suppliers to ensure compliance with technical, quality, cost, and delivery objectives.</li><li>Introduce breakthrough engineering solutions that leverage new technologies and supplier capabilities to accelerate business growth.</li><li>Application Engineering: Understanding customer requirements and offering sustainable cost-efficient design solutions.</li><li>Engineering Management: Developing technical roadmaps aligned with market trends and effectively communicating them to business units, management, and customers.</li><li>Collaboration: Working efficiently with global teams and cross-functional stakeholders.</li><li>Technical Expertise: Adapting to new skills, futuristic materials, advanced manufacturing processes, automation, digital technologies, and innovative supplier solutions.</li><li>Quality Control: Ensuring accuracy and quality in services, documentation, and engineering outputs.</li></ul> Requirements: <ul><li>Master’s degree in mechanical engineering from premier institution.</li><li>Deep understanding of product, design, materials (metals/plastics properties), processes and manufacturing science/technology.</li><li>Knowledge of manufacturing processes such as machining, molding, stamping, and plating is advantageous.</li><li>Familiarity with material standards and agency approvals for connectors, cables, and cable assemblies.</li><li>Experience in environmental life cycle assessment, circular economy, or product stewardship/compliance.</li><li>Knowledge of ISO/IEC/UL standards related to carbon footprint and emissions reduction in industrial products.&nbsp;</li><li>Minimum of 12 years of experience in Product Development, R&amp;D and VAVE engineering.</li><li>Background in connector design (Power/Industrial/Auto connectors) is a plus.</li><li>Ability to work independently in a highly technical environment.</li><li>Expertise in Design for Cost (DFC), Design for Manufacturing (DFM), and Design for Sustainability (DFS).</li><li>Strong Presentation Skills: Proficiency in PowerPoint and effective communication of technical concepts.</li></ul>

Role Description: <ul><li>The Continuous Improvement EMIA team reports to Operations Automotive EMIA.</li><li>By providing new generation digital solutions to our Operational teams across EMIA, our team creates full transparency and speed in the ongoing digital &amp; lean transformation(s), which will enable all involved functions to leverage data to develop business insights and roadmap updates based upon clearly arranged and understandable data. Due to the extended scope, focusing also on the connecting processes from Supplier(s) to Manufacturing ending at the Customer(s) (internal and external) we will function as ‘the’ differentiator for our Company.</li><li>The Data Scientist Automotive EMIA will report to the Smart Factory Leader Automotive EMIA.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Lead projects and work together with our Automotive EMIA Operations plants, internal (IT, , Corporate Technology, CoE, SC, ..) and external partners in the area of Smart Factory (Applications, ML, AI, DL), aligned with Operations Automotive EMIA Strategy.</li><li>Lead Smart Factory improvement projects (Enhancements) of existing applications together with internal / external supplier and customers (project management) until the level of RTD (Ready To Deploy)</li><li>·Use a combined knowledge of computer science and applications, modelling, statistics, analytics and maths to solve problems.</li><li>Identify and interpret data sources, manage large amounts of data, merge data sources together, ensure consistency of datasets, create visualizations to aid in understanding data.</li><li>Develop, Validate and Deploy (including Training and Coaching of the users) until the level of RTD (Ready To Deploy), Digital Factory Applications, ML models, contributing to waste elimination and efficiency improvements within all Operations functions (Manufacturing, Quality, SC, LOG, ….), this together with our internal and external partners.</li></ul>&nbsp;Requirements: Desired candidate &amp; Qualification <ul><li>Good understanding of a technology driven manufacturing company.</li><li>Knowledge of the core manufacturing technologies: Stamping, Plating, Assembly, Molding.</li><li>Experienced with data visualization tools like PowerBi, Tableau, ThingWorx,..</li><li>Good applied statistics skills, such as distributions, statistical testing, regression, etc.</li><li>Development experience in programming languages R, Python.</li><li>Knowledge, experience in JAVA scripting</li><li>Excellent pattern recognition and predictive modelling skills.</li><li>Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, neural networks and deep learning etc.</li><li>Experience in technologies like, Jupyter Notebooks, Numpy, Pandas, Seaborn, Scikit-learn, PyTorch and TensorFlow.</li><li>Exposure to recent developments in Deep Learning, Gen AI, Agentic AI domain.</li><li>Database skills, on-premises and cloud based.</li><li>Experience in AWS is an advantage, functional knowledge of AWS platforms such as Sagemaker, S3, and RedShift.</li><li>Excellent presentation skills in both spoken en written English.</li><li>&nbsp;Excellent and strong communicator</li><li>The ability to translate, explain and bring, complex data science topics to an easy understandable level, speeding up acceptance level in general.</li><li>Bachelor or master’s in data science</li><li>Team player with a solution focused problem-solving mentality.</li><li>Change agent with high Execution level, including training and coaching talents.</li><li>Passioned about the combination of Technology, Data, Analytics and Statistics with link to Quality, Product and Process Engineering</li><li>Inspired by and searching actively for new technologies and methods.</li></ul>

Responsibilities: <ul><li>Provide daily quality oversight during manufacturing, warehousing, and qualification activities, including but not limited to line clearance and AQL sampling.</li><li>Ensure adherence to cGMP, SOPs, and regulatory standards.</li><li>Lead and execute QA review of batch records, logbooks, and related GMP documentation to support timely and accurate product disposition.</li><li>Develop, implement, and maintain site-specific quality procedures (SOPs, work instructions, forms) governing QA support responsibilities</li><li>Ensure proper execution of Good Documentation Practices (GDP)and data integrity in all manufacturing executed records.</li><li>Take active role in preparing the site for regulatory inspection.</li><li>Act as a QA representative during regulatory inspections, internal audits, and customer audits.</li><li>Contribute to the inspection readiness of the site, including periodic walkthroughs and risk-based quality improvements.</li></ul> Requirements: Qualifications / Experience <ul><li>Bachelor’s degree in a scientific or technical discipline (e.g., Biology, Chemistry, Pharmacy, Engineering).</li><li>5+ years of experience in pharmaceutical manufacturing, or QA.</li><li>Familiarity with aseptic manufacturing, sterile injectable processes, and cleanroom environments.</li><li>Knowledge of FDA cGMPs, ICH Q8-Q10 guidelines, EU Annex 1, and risk-based qualification approaches.</li><li>Experience supporting regulatory inspections and validation documentation reviews.</li></ul> Skills / Competencies <ul><li>Strong knowledge of 21 CFR part 10, and 211.</li><li>Strong knowledge of aseptic GMP manufacturing and QA shopfloor support.</li><li>Excellent organizational and communication skills with high attention to detail.</li><li>Ability to work collaboratively with operations, and engineering.</li><li>Commitment to data integrity, continuous improvement, and patient safety.</li></ul>

Responsibilities&nbsp;: Authoriser - Card Authorisation&nbsp;<ul><li>Process and authorize credit &amp; debit card transactions in a timely and accurate manner.&nbsp;</li><li>Perform voice-authorisation and give assistance to merchants and customers at POS transactions.&nbsp;</li><li>Meeting Service Level Agreements (SLA) standards on pick-up call (for merchants and customers).&nbsp;</li><li>Manage email duties, assisting Call Centre &amp; RMs on block/unblock cards, temporary increase limit adjustment, and bypass security check for customers.&nbsp;</li><li>Support Cards &amp; Payments (CPP) Cards Operations to process Authorisation code for unsecured products.&nbsp;</li></ul> Authoriser – Merchant and Customer Support <ul><li>Establish and maintain relationships with merchants, providing support and guidance on credit &amp; debit card transaction processes.&nbsp;</li><li>Assist merchants with inquiries and resolve any issues related to card authorizations.&nbsp;</li><li>Assist in transaction code cancellation request receive from merchants, customers and Contact Centre.&nbsp;</li><li>Respond to customer inquiries regarding credit &amp; debit card transactions and account statuses.&nbsp;</li><li>Educate customers on card usage, security, and fraud prevention.&nbsp;</li><li>Assist customer to adjust Temp Increase Limit.&nbsp;</li><li>24/7 emergency card replacement support.&nbsp;&nbsp;</li><li>Act as point-of-contact with Card Scheme&nbsp;&nbsp;</li></ul> Authoriser – Card Surveillance Support (transaction monitoring)&nbsp; <ul><li>Monitor and review card transactions for potential fraud and irregularities.&nbsp;</li><li>Monitor cards transaction in real time alerts queue and identify high risk transactions.&nbsp;&nbsp;</li><li>Monitor and analyze transactions to detect fraudulent activities using Visa/Mastercard fraud detection tools.&nbsp;</li><li>Observe customer transactions and identify suspicious and fraudulent activities such as account take over (scam fraud), friendly fraud, lost &amp; stolen card, and Credit Master attacks. Block/unblock cards, and attempt transaction cancellation when necessary.&nbsp;&nbsp;</li><li>Contact customer or manually trigger SMS notification to alert customer of suspicious transaction and perform verification with customer.&nbsp;</li><li>Follow-up on uncontactable customer by calling or sending SMS to notify to mitigate losses.&nbsp;</li><li>Manage customers expectation and explain to customer on fraudulent transactions and scam activities.&nbsp;</li><li>Support Fraud Investigation Team and Fraud Issuing team when required on fraud matters.&nbsp;</li><li>Perform merchant ID blocking to prevent Bin attack fraud and support CPP on parameter maintenance for 3DS system.&nbsp;</li></ul> Requirements: <ul><li>Diploma or equivalent qualification preferred.&nbsp;</li><li>Proficient in English. Ability to converse in in Mandarin (and dialects), Bahasa Malay, Tamil will be a plus.&nbsp;&nbsp;</li><li>Able to use MS Office and possess good written and communication skills.&nbsp;</li><li>Pleasant disposition with good interpersonal skills.&nbsp;</li><li>Possess strong analytical skills.&nbsp;</li><li>Possess high standard of customer service.&nbsp;</li><li>Manage task and responsibilities with minimal supervision. Take initiative and be proactive in solving problems.&nbsp;</li><li>Be a Team player, collaborate effectively with colleagues, and assist team members when needed, fostering a&nbsp;positive team.&nbsp;&nbsp;</li><li>Ability to work both independently and collaboratively in a fast-paced environment.&nbsp;</li><li>Able to perform 24 hours rotating shift including weekend &amp; public holiday and to be on standby for recall when&nbsp;called upon.&nbsp;&nbsp;</li><li>Ability to work in a fast-paced environment with ability to take pressure and meet the demands of the job.&nbsp;</li><li>Previous experience on fraud surveillance in banking sector or law enforcement agencies will highly be&nbsp;considered.&nbsp;</li><li>Keen interest in scam prevention&nbsp;</li></ul>

Responsibilities: <ul><li>Lead a dedicated team of engineers and technicians within the Projects or Manufacturing group.</li><li>Ensure that engineers are fully integrated into the overall project team and production support activities.</li><li>Plan and implement training and development programs for direct reports.</li><li>Complete process design and development projects by training and guiding technicians.</li><li>Provide coaching and mentorship to team members.</li><li>Establish engineering goals and objectives aligned with business plans.</li><li>Identify and implement effective, permanent technical and system solutions to problems.</li><li>Consistently meet customer requirements, performance expectations, and deadlines.</li><li>Prepare product and process reports by collecting, analyzing, and summarizing information and trends.</li><li>Champion compliance with internal systems and processes.</li><li>Identify and develop improvements to enhance Service, Delivery, Quality, and Cost metrics using Lean/Six Sigma methodologies.</li><li>Research advanced process technologies and evaluate potential competitive advantages and cost benefits.</li><li>Lead or guide a portfolio of engineering projects in collaboration with cross-functional teams (e.g., NPI, quality engineering, design assurance, R&amp;D).</li><li>Collaborate with teams to plan, coordinate, and implement activities supporting the successful launch of new products, including make/buy analysis, new process introduction, and more.</li><li>Develop or modify manufacturing processes by studying product requirements and designing, modifying, or testing manufacturing methods and equipment.</li><li>Maintain professional and technical knowledge through workshops, publications, networking, and participation in professional societies.</li><li>Manage external relationships with key technology suppliers.</li><li>Oversee workload distribution among engineers and technicians to meet operational and business priorities.</li></ul>&nbsp;Requirements: Education &amp; Experience <ul><li>Bachelor’s degree or equivalent in an Engineering field with 5–10 years of experience in a demanding high-volume production environment or a high-mix, low-volume environment.</li><li>Experience in medical devices or similar regulated manufacturing and quality systems is essential.</li><li>Proficiency with CAD tools; SolidWorks preferred.</li><li>Experience using Minitab, MS Project, and advanced Excel.</li><li>Demonstrated ability to lead a production-focused team, drive technical problem solving, and manage line setup including equipment acquisition and process development.</li><li>Working knowledge of Lean and/or Six Sigma engineering principles with proven results.</li><li>Statistical knowledge, including data analysis and statistical software (JMP, Minitab, etc.).</li><li>Lean Six Sigma Green Belt certification preferred.</li><li>Excellent communication, planning, and organizational skills.</li><li>Self-motivated with strong decision-making abilities.</li><li>Willingness to work independently and to take on an international assignment of up to 3 months.</li><li>Fluent in English (written and verbal), &gt;80% proficiency.</li></ul>

Role Description:&nbsp;<ul><li>Senior Manager – Customer Service is responsible for continuing to drive transformational customer centric strategies geared around delivering extraordinary customer experiences and driving sales growth for the team, while continuing the transformation of our Customer Care organization to a revenue generation organization through consultative selling. </li><li>The Manager would be also responsible for delivering a level of service &amp; driving unsurpassed growth which builds strong customer relationships to make client the supplier of choice. </li><li>Support Solution Center strategic initiatives and drive operational excellence. Support and mentor fellow team Leaders to meet/exceed organizational goals.</li></ul>&nbsp;Responsibilities:&nbsp;<ul><li>Responsible &amp; Accountable to drive revenue and revenue growth.</li><li>Ensure that customer’s challenges are solved by providing excellent customer experience that exceeds customer expectations.</li><li>Implement processes and methods to eliminate barriers and inhibitors to success on a local level.</li><li>Understands market influencers and conditions.&nbsp;</li><li>Drive/influence our current/future product positioning to gain or re-gain market share.&nbsp;</li><li>Understands key components of a Competitive Landscape: customers’ needs and how you can address those needs; how you compare against your competitors in meeting those needs.&nbsp;</li><li>Drives brand awareness and positioning with our customers and distribution partners (Solutions and capabilities).</li><li>Think strategically and lead multiple teams.</li><li>Mentor and develop team Leaders and nurture an environment where they can excel in their current role.</li><li>Own and be accountable for achieving specific departmental objectives and in meeting both sales and Customer Experience goals of Solution Center India.</li><li>Lead and drive all Global Solution Center strategic initiatives in India.</li><li>Equip your team to develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty.</li><li>Observe and coach your team in their work activities, providing immediate feedback through coaching discipline and following up to ensure appropriate actions are taken by the team</li><li>Recruit new talent and develop a strong talent bench that will embrace the vision and transform the organization.</li><li>Champion transformation initiatives and positively drive the change initiatives within the team.&nbsp;</li><li>Drive operational excellence and continuous improvement mind-set within your team.</li><li>Grow and nurture your team by providing inclusion and engagement opportunities, as well as developing them for their future careers.&nbsp;</li><li>Liaising effectively with various internal business partners like engineering, planning, and sales to resolve Customer inquiries and requests.</li></ul> Requirements:&nbsp; QUALIFICATIONS &amp; EXPERIENCE&nbsp;<ul><li>Bachelor’s degree in Engineering/Management/Science required, MBA preferred.</li><li>Overall 20+ years of professional experience in a multi-national Sales &amp; Business development role leading Sales operations and/or Customer support, with at least last 10 years of experience in Managerial position leading large teams with good proven track records driving sales, customer satisfaction and developing high performing teams.</li><li>Previous experience working in Corporate Sales and should have managed Channel sales, Distribution, customer support &amp; contact center.</li><li>Proven success record of change management efforts in pre &amp; Post Sales Process, customer Support &amp; Sales functions.</li><li>Proven experience of leading large and multi layered teams</li><li>Strong Skills to Drive Opportunity/leads through system like SFDC.</li><li>Excellent knowledge of management methods and techniques.</li><li>Demonstrated experience in working effectively and directly with all levels of the organization.</li><li>Industry specific experience is a plus.</li><li>Excellent communication skills.</li></ul>&nbsp;COMPETENCIES/SKILLS:&nbsp;<ul><li>Customer ‘centric’ and sales mind-set.</li><li>Business Acumen.</li><li>Consultative Selling experience &amp; skills.</li><li>Ability to lead team spread in different countries within your region.</li><li>Servant Leadership.</li><li>Result oriented.</li><li>Ability to maintain progress on multiple tasks, set priorities, and manage time effectively</li><li>Ability to adapt, be agile and drive change.</li><li>Strong communication (written and verbal), persuasion and interpersonal skills</li><li>Ability to establish strong business relationships with other Business units and cross functional departments.</li><li>Ability to influence without authority</li><li>Collaborative, ability to build strong relationships with cross-functional partners within a global and diverse organization.</li><li>Demonstrate proactive positive attitude and instill the same within the team.</li></ul>&nbsp;KEY PERFORMANCE MEASUREMENTS:&nbsp;<ul><li>Strategy, Execution and Talent (SET).</li><li>Employee Engagement.</li><li>Revenue &amp; New Customer Acquisition.</li><li>Customer Effort Score.</li><li>Efficiency/Productivity Improvement.</li></ul>&nbsp;MOTIVATIONAL/CULTURAL FIT&nbsp;<ul><li>Be a coach.</li><li>Building Effective teams.</li><li>Managing and Measuring Work.</li><li>Self-Motivated.</li><li>SET: Strategy, Execution, Talent (for managers).</li><li>Values: Integrity, Accountability, Inclusion, teamwork, Innovation.</li></ul>

Role Information: <ul><li>The Quality Improvement Manager is responsible to drive and support improvement activities and convergent Problem-Solving competencies within AUT ASEAN, leveraging scalable methodologies and digital tools while unleashing people’s talent.</li><li>Working in collaboration with production plant at Gateway Thailand towards waste reduction and improving Incidents on our customer base.&nbsp;</li><li>She/he is the Leader in ASEAN Problem Solving Committee and leads cross functional teams to solve complex and difficult manufacturing and quality problems.</li><li>She/he contributes to the project selection that will have the highest impact on plant metrics.</li><li>She/he coaches plant problem solvers and ensures their development</li></ul> Responsibilities: <ul><li>Leader in ASEAN Problem Solving (PS) Committee.</li><li>Organize regular meeting review status &amp; planning.</li><li>Promote PS culture throughout the Plant and ASEAN at all levels.</li><li>Promote the selection of the projects that will have the highest impact on plant metrics (eg. CoPQ) and manage all PS projects including PS initiatives from Line QRM escalation to VSM/Plant Level.</li><li>Support production improvement process through PS projects.</li><li>Lead cross-functional team to apply diligently a structured problem-solving methodology that best fits the situation (Shainin, SPS, Six Sigma or other equivalent methods as described by the Shifting Gears)</li><li>Follow up all PS projects with project owner and provide coaching to ensure PS methodologies are correctly applied.</li><li>Regular project coaching with PS Master from Global, and follow-up to project closure and realize saving.</li><li>Proactively anticipate roadblocks to find solutions and escalate when needed.</li><li>Report out project progress, people development and savings to PS Committee and Management.</li><li>Tabulate and manage Plant/ASEAN people PS skill matrix and identify training needs, plan &amp; execution.</li><li>Coach, Develop and Expand local Problem Solver Practitioners.</li><li>Represent ASEAN in PS matter and report status to regional and global level.</li><li>Alignment with AP and Global PS leaders for new PS initiatives and execution.</li><li>Any other assignments as delegated by reporting Manager.</li></ul> Requirements: <ul><li>Engineering degree (Mechanical or Electrical Engineering).</li><li>Strong understanding of 6 Sigma tools and Minitab usage.</li><li>Strong understanding of engineering fundamentals and product design</li><li>Experience in taking project using structured problem-solving methodology (Shainin Red-X, 6 Sigma, etc).</li><li>Experience in coaching and training.</li></ul> Specific Requirements(Mandatory): <ul><li>Certified Red X Master or Master Candidate (ability to coach) or Kepner-Tregoe.</li><li>Strong understanding of 6 Sigma tools and Minitab usage.</li><li>Able to develop Dashboard (PowerBI) and to apply Data Science (Python, R).</li></ul>

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173 customer focused service Jobs found

Production Technician I

Quality Technician

Head Business Developement

VAVE Staff Product Development Engineer

Senior Business Intelligence Analyst

Quality Associate I

Card Authorisation & Fraud Detection Analyst

Senior Manufacturing Engineer

Senior Manager Channel Sales

Quality Improvement Manager

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173 customer focused service Jobs found

Production Technician I

Quality Technician

Head Business Developement

VAVE Staff Product Development Engineer

Senior Business Intelligence Analyst

Quality Associate I

Card Authorisation & Fraud Detection Analyst

Senior Manufacturing Engineer

Senior Manager Channel Sales

Quality Improvement Manager

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