Senior Operations Manager

Business Development Manager

Senior Sales Engineer

Sales Administrator (Contractual)

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Associate Director - HRBP

Market Manger, Residential Comfort

Product Manager, Residential Comfort

Responsibilities: <ul><li>Provide strong leadership across Production and Engineering &amp; Maintenance, ensuring operational plans and performance targets are achieved.</li><li>Lead and monitor production, process engineering, technical training, maintenance and related operational activities.</li><li>Drive improvements in productivity, efficiency, cost, quality and customer satisfaction across the manufacturing operation.</li><li>Ensure effective utilisation of machinery, labour, materials and other manufacturing resources.</li><li>Monitor production performance and take timely corrective action where performance deviates from established standards.</li><li>Lead employee development initiatives through effective training, communication, coaching and engagement.</li><li>Drive the Manufacturing Improvement Program, encouraging continuous improvement and operational best practices.</li><li>Ensure effective management and maintenance of production assets and equipment.</li><li>Optimise the use of production materials, equipment and electricity while maintaining appropriate cost controls.</li><li>Ensure operational procedures and practices meet required health, safety, quality and environmental standards.</li><li>Provide leadership and accountability for the sites Occupational Safety &amp; Health management systems.</li><li>Work collaboratively with the wider site leadership team to support customer requirements and overall plant performance.</li><li>Contribute to the development of a strong operational leadership pipeline and a culture of accountability, collaboration and continuous improvement.</li></ul> Requirements: <ul><li>Bachelors degree in Industrial, Chemical, Electrical or Mechanical Engineering.</li><li>Minimum 7 years of experience leading manufacturing and plant operations.</li><li>Strong spoken and written English.</li><li>Demonstrated experience managing sizeable manufacturing operations and developing teams.</li><li>Strong understanding of Production and Engineering/Maintenance operations.</li><li>Knowledge of Statistical Process Control (SPC), Programmable Logic Controllers (PLC) and Production Planning &amp; Inventory Control (PPIC).</li><li>Proven experience or involvement in Operational Excellence programmes such as IWS or comparable manufacturing/production systems used by multinational organisations.</li><li>Strong knowledge of total manufacturing cost management and cost improvement.</li><li>Good understanding of workplace hazards, risk management and maintaining a safe and compliant manufacturing environment.</li><li>Experience in Tobacco manufacturing will be advantageous; relevant experience from FMCG or other complex manufacturing environments will also be considered.</li></ul> What We Are Looking For Beyond technical and operational capability, the successful candidate will demonstrate: <ul><li>Strong leadership presence and the ability to inspire and engage teams.</li><li>A collaborative, one-team mindset and willingness to work across functions and sites.</li><li>Strong business acumen and an understanding of how operational decisions influence cost and business performance.</li><li>A coaching-oriented approach to developing people and future leaders.</li><li>The maturity and breadth to work effectively in a multinational, matrix environment.</li><li>A track record of taking ownership, driving improvement and delivering measurable operational results.</li><li>The ambition and potential to progress into broader site leadership and future GM responsibility.</li></ul>

Responsibilities: <ul><li>The role holder is responsible for identifying, attracting, and closing business development opportunities across Dubai Design District including both new and current business partner opportunities and providing a seamless customer service experience for business partners that encourages maximum revenue and customer retention.</li><li>Contribute to the development of the business development strategy, plans and budgets to promote pre- and post-sales and identify business opportunities to achieve the annual sales objectives.</li><li>Proactively achieve new &amp; expansion targets through pursuing and continuously identifying markets, segments, and companies to achieve sales targets and contribute to the identification of new value-added business opportunities using innovative concepts and considering changes in the market environment.</li><li>Direct lead generation activities, identify and develop potential pre- and post-sale business development opportunities, negotiate major deals with key/anchor target clients, build short-term/long-term business relationship/partnering to meet tangible objectives and targets for growth, to maximize and sustain revenue, profitability and enhance market share.</li></ul> Requirements: <ul><li>Graduate degree in Business Management or equivalent.</li><li>6 - 8 years of Business Management experience where both business development and customer service were integral to the role.</li><li>2 of those years and should be in a managerial role.</li><li>Technical Competencies.</li><li>Business Development.</li><li>Negotiation &amp; Persuasion.</li><li>Customer Relations.</li><li>Financial acumen.</li><li>Business outlook.</li><li>Communication &amp; Networking skills.&nbsp;</li></ul>

Responsibilities: Sales &amp; Business Development <ul><li>Maintain regular contact with customers to ensure company products are specified in their operations.</li><li>Achieve and exceed sales targets by actively identifying and pursuing new business opportunities.</li><li>Increase market share by replacing competitor pump installations, including other peristaltic pump manufacturers and alternative pump technologies.</li><li>Develop proposals for transitioning clients to Bredel pumps through process optimization and de-bottlenecking.</li></ul> Customer &amp; Account Management: <ul><li>Manage and expand the spare parts and replacement pump business for existing clients.</li><li>Oversee spare parts and service programs for all delivered projects to ensure reliability and customer satisfaction.</li><li>Conduct regular on-site audits across target locations in Australia to secure ongoing spare parts and service contracts.</li><li>Build and maintain strong relationships with key personnel in Reliability, Process, and Maintenance across all sites.</li></ul> Sales Planning &amp; Reporting: <ul><li>Develop and execute structured call plans and visit cycles to ensure comprehensive coverage of existing and target accounts.</li><li>Maintain and update the CRM system with accurate customer data, interactions, and sales opportunities.</li><li>Keep the Sector Manager informed of competitor activity encountered in the marketplace.</li></ul> Customer Support &amp; Training: <ul><li>Arrange and conduct customer training sessions and presentations, both on-site and office-based, to enhance product knowledge and engagement.</li><li>Provide technical support to clients, offering solutions that optimize pump performance and overall system efficiency.</li></ul> Quality &amp; Compliance: <ul><li>Conduct all activities in accordance with the company’s Quality Management System to ensure high standards of service and compliance.</li></ul> Requirements: <ul><li>Minimum 8 years’ experience in W&amp;WW sector or project sales</li><li>Mechanical&nbsp;/ Technical sales experience</li><li>Experience in process engineering</li><li>Advanced English writing/reading competencies. Fluent.</li></ul>

Responsibilities: Administrative Support: <ul><li>Support Business Development Managers and Away from Home Team on administrative data on sales.</li><li>Support Team in updating Team’s Budgets, D&amp;A, A&amp;P spending, and other optimization.</li><li>Lead in AR/AP collection with all Distributors in monitoring, managing and clearing out claims.</li><li>Liaison with Distributors in any request for samples, products, and leg-work.</li><li>Support in key events and activations in the region.</li><li>Conducts Market Visits – to check deployment and execution.</li></ul> Pricing and Claims Maintenance: <ul><li>Check prices being invoiced to customers match internal pricing files. Upload new prices into the system.</li><li>Complete and submit internal forms for price approvals.</li><li>Data entry of promotional activities by price level and date.</li><li>Customer contact point for damaged goods claims. Ensure internal departments complete investigations and provide updates to the customer.</li><li>Ensure all claims are processed per contractual requirements, run tracking process for all outstanding commercial and operational claims.</li><li>Review all A&amp;P claims/invoices to make sure they match what was approved in dollars spent and the promotional activities were completed.</li><li>Clean, sanitize, and process claims of distributors for KHC payments.</li></ul> Reports Generation: <ul><li>Prepare the demand planning file in preparation for the monthly demand cadence.</li><li>Weekly sales reports and out of stock report.</li><li>Distribution and KPI reports from datasets received from customers in monthly basis.</li><li>Lead in acquiring and creating market relevant data: Price Index, Market Scan, SKU Pricing, etc.</li><li>Markets Relevant – Thailand, Vietnam &amp; Other Market</li></ul> Orders Execution &amp; Accounts: <ul><li>Check orders received match values from the demand planning cycle. Follow up with the customer on variances and missing purchase orders.</li><li>Provide updates on order statuses to the customer. Develop a routine in which the updates are provided to increase customer satisfaction.</li><li>Liaise with other affiliates internationally to receive documents or information necessary to fulfill orders or new product scoping. Ensure all documents are received before orders arrive at port.</li><li>Advise third party re-labelers of incoming orders, their quantity and timing to ensure a smooth stickering process so the products can be released to the trade as efficiently as possible.</li><li>Support the accounts receivables team on overdue invoices from the customer. Find out the reason for late payment and agree with the customer on when payment will be made.</li><li>Work closely with the customer and accounts payable team to ensure all ‘proof of performance’ documents have been provided so can make timely payments.</li></ul> Requirements: <ul><li>Education &amp; Experience: 2 years working at medium to large FMCG company. If not, then must have a bachelor’s degree.</li><li>Required Skills and Competencies: English at professional standard, organised mindset, effective and efficient communication both in-person and on email, Microsoft Excel,</li><li>Personality / Attitude: Takes ownership, self-determination, always looking to improve, friendly and interpersonal skills.</li></ul>

Responsibilities: <ul><li>Develop and execute market strategies for the Food Service and Specialty segments across Europe.</li><li>Conduct market sizing, segmentation, growth forecasting, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of Food Service markets, including restaurants, bakeries, hotels, butcheries, and other food preparation environments.</li><li>Analyze customer requirements, purchasing behaviors, and market dynamics to identify growth opportunities and strategic priorities.</li><li>Investigate emerging Specialty applications, including pharmaceutical storage and other temperature-controlled technology markets.</li><li>Identify and evaluate new opportunities that support expansion into adjacent market segments.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence business strategy, investment priorities, and product roadmaps.</li><li>Monitor industry developments, regulatory changes, competitive activity, and emerging technologies across Europe.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop and execute growth initiatives.</li><li>Support long-range planning and business strategy through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, trend analysis, and strategic planning.</li><li>Excellent analytical, critical-thinking, and problem-solving skills.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong communication and presentation skills with the ability to confidently engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Develop and execute market strategies for the Food Retail &amp; Cold Storage segments across Europe.</li><li>Conduct market sizing, segmentation, trend analysis, and competitive intelligence to support strategic decision-making.</li><li>Develop a deep understanding of the Food Retail landscape, including supermarket operators and grocery chains, and the factors influencing customer purchasing decisions.</li><li>Analyze market trends and growth opportunities within cold storage applications, including distribution warehouses, cold rooms, frozen food storage facilities, dairy storage, and e-commerce logistics networks.</li><li>Understand how purchasing behaviors, sales cycles, and investment priorities differ across Food Retail and Cold Storage segments and leverage these insights to guide business strategy.</li><li>Gather and translate Voice of Customer and market insights into recommendations that influence product roadmaps and business investments.</li><li>Identify emerging technologies and future market developments that could create new opportunities for our client refrigeration and monitoring solutions.</li><li>Partner with Product Management, Portfolio Marketing, Engineering, and Commercial teams to develop strategic growth initiatives.</li><li>Support long-range planning, business strategy development, and investment prioritization through data-driven market analysis.</li><li>Present market intelligence, business cases, and strategic recommendations to senior leadership and executive stakeholders.</li><li>Evaluate adjacent market opportunities and support the expansion of presence across evolving cold chain applications.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Economics, Engineering, or a related discipline.</li><li>3-5 years of experience in Market Management, Strategy, Product Marketing, Business Analysis, Consulting, or a similar market-focused role.</li><li>Strong experience in market sizing, forecasting, competitive analysis, and strategic planning.</li><li>Experience working with large datasets and translating insights into clear business recommendations.</li><li>Strong analytical, critical thinking, and problem-solving skills.</li><li>Excellent communication and presentation skills with the confidence to engage senior leadership and executive stakeholders.</li><li>Experience influencing cross-functional teams and driving strategic initiatives.</li><li>International or pan-European business experience.</li><li>Fluent English.</li><li>Ability to travel up to 30%.</li></ul>

Responsibilities: <ul><li>Call and email hospitality and MDU market decision-makers to introduce them to our innovative energy management technology.</li><li>Identify, engage, and develop relationships with value-added resellers who can drive sales into our target accounts.</li><li>Schedule and confirm in-person customer presentations and web demonstrations for our field sales team.</li><li>Collaborate closely with our lead generation team to prioritize daily calling and email outreach campaigns.</li><li>Maintain accurate and up-to-date sales activity, customer, and opportunity information within our CRM system.</li><li>Utilize sales prospecting and optimization tools to create effective outreach and follow-up campaigns.</li><li>Conduct market research to identify hospitality groups, MDU organizations, and key decision-makers across the Iberian region.</li><li>Strive to be a top-performing lead generator while contributing to a collaborative, team-oriented sales culture.</li></ul> Requirements: <ul><li>University degree, high school diploma, or equivalent experience in Business Administration, Marketing, Economics, or a related field.</li><li>Strong interpersonal and communication skills, with a customer-focused approach and a commitment to providing exceptional service.</li><li>Prior experience in a sales, inside sales, business development, lead generation, or customer service role.</li><li>Experience working with CRM platforms and the ability to leverage sales automation and prospecting tools to build a strong sales pipeline.</li><li>Professional proficiency in written and spoken English.</li><li>Fluent Spanish language skills. Portuguese proficiency would be considered a strong advantage.</li><li>Strong organizational skills and attention to detail.</li><li>The ability to quickly learn new products, technologies, and market segments.</li><li>A proactive, resilient, and results-driven mindset.</li></ul>

Responsibilities: Strategic HR Leadership: <ul><li>Act as a trusted advisor to executive leadership, influencing business strategy through human capital insights.&nbsp;</li><li>Lead the development and execution of enterprise-wide people strategy aligned with business growth objectives.&nbsp;</li><li>Drive workforce planning, organizational design, and operating model effectiveness across multiple business units.</li></ul> Talent Strategy &amp; Leadership Development: <ul><li>Oversee succession planning and leadership pipeline development for critical roles.</li><li>Drive enterprise talent reviews, ensuring alignment with long-term business needs.</li><li>Shape and sponsor leadership development and capability-building initiatives in partnership with COEs.&nbsp;</li></ul> Organizational Performance &amp; Effectiveness: <ul><li>Lead the performance management framework, ensuring alignment with business priorities and outcomes.</li><li>Define and track organizational performance metrics and ensure continuous improvement initiatives are implemented.</li></ul> Culture, Engagement &amp; Transformation: <ul><li>Champion culture transformation initiatives, fostering engagement, inclusion, and high-performance behaviors.</li><li>Drive employee engagement strategies, leveraging insights from surveys and analytics to influence leadership action planning.</li></ul> Change &amp; Transformation Leadership: <ul><li>Lead enterprise-level change management initiatives, including restructuring, integration, and transformation programs.</li><li>Provide strategic counsel on people implications, risk mitigation, and stakeholder alignment during major business changes</li></ul> Employee Relations &amp; Governance: <ul><li>Ensure governance, compliance, and risk management in line with company policies and UAE labor laws.</li><li>Provide oversight on complex employee relations cases, investigations, and escalations.</li></ul> HR Analytics &amp; Business Insights: <ul><li>Drive data-led decision-making, leveraging workforce analytics to inform strategy.</li><li>Present insights on talent trends, productivity, engagement, and organizational health to senior leadership</li></ul> Collaboration with HR Centers of Excellence: <ul><li>Ensure alignment and integration of HR services across Talent Acquisition, Total Rewards, L&amp;D, and other COEs.</li><li>Lead the localization and execution of group-wide HR initiatives across company.</li></ul> Leadership &amp; Team Development: <ul><li>Lead and develop HRBP teams, ensuring capability building and succession readiness.</li><li>Foster a high-performing, collaborative HR function aligned to business needs.</li></ul> Requirements: <ul><li>Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.</li><li>A Master’s degree or MBA is preferred.</li><li>8–10 years of progressive HR experience, with at least 3–5 years in a business partnering or HR leadership role.</li><li>Proven experience supporting senior leadership and driving strategic HR initiatives.</li><li>Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</li><li>Familiarity with systems and collaboration platforms (e.g., Microsoft Teams, SharePoint) is preferred.</li><li>Strong verbal and written communication skills in English.</li><li>Interpersonal Skills.</li><li>Employee Relations.&nbsp;</li><li>Organizational Development.</li><li>Additional languages (e.g., Arabic) is an advantage.</li></ul>

Responsibilities: <ul><li>Develop and maintain the market strategy for the business, including market sizing, growth analysis, competitive assessments, and industry trend evaluation.</li><li>Build and maintain market roadmaps that guide future product and solution development.</li><li>Conduct market segmentation, targeting, and prioritization activities to support strategic decision-making and resource allocation.</li><li>Identify growth opportunities through analysis of customer needs, market trends, emerging applications, and industry developments.</li><li>Gather and analyze Voice of Customer insights to understand market challenges, customer requirements, and regulatory drivers.</li><li>Develop and maintain market models that support business planning and strategic investment decisions.</li><li>Monitor competitor activities, market movements, and end-user requirements to identify opportunities and risks.</li><li>Conduct value assessments that support solution strategies and value proposition development.</li><li>Support evaluation of strategic partnerships, acquisitions, and M&amp;A opportunities.</li><li>Translate market intelligence into actionable recommendations and growth initiatives.</li><li>Partner closely with Product Management, Portfolio Marketing, Commercial, and Leadership teams to align market insights with business priorities.</li><li>Embed market intelligence into annual operating plans, strategic reviews, and long-term business planning processes.</li></ul> Requirements: <ul><li>Bachelors degree in Business, Marketing, Engineering, Economics, or a related field.</li><li>Approximately 3-5 years of experience in Market Management, Strategic Marketing, Business Development, Market Intelligence, Product Marketing, Consulting, or a similar analytical role.</li><li>Experience conducting market research, market sizing, segmentation, and trend analysis.</li><li>Strong analytical skills with the ability to transform data and insights into clear business recommendations.</li><li>Experience developing strategic plans, growth initiatives, or market strategies.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to influence cross-functional teams through data-driven insights.</li><li>Fluent English language skills.</li></ul>

Responsibilities: <ul><li>Develop and execute product roadmaps aligned with customer needs, market trends, and business objectives.</li><li>Manage products throughout their entire lifecycle, from concept and development through launch, growth, and phase-out.</li><li>Engage directly with customers to understand challenges, gather requirements, and identify future opportunities.</li><li>Define product specifications and collaborate with engineering teams to develop solutions that address customer and market needs.</li><li>Own product prioritization and support new product development programs.</li><li>Create business cases for new product initiatives, including market analysis, value proposition development, and expected return on investment.</li><li>Support pricing strategies and product positioning to maximize product performance and market success.</li><li>Monitor market trends, competitive activity, and customer feedback to identify growth opportunities and portfolio improvements.</li><li>Work closely with project management teams to ensure successful execution of product development programs.</li><li>Act as the product expert and key stakeholder throughout the development process.</li></ul> Requirements: <ul><li>Bachelors degree in Engineering, Product Management, Business, or a related field.</li><li>Approximately 3-5 years of experience in Product Management, Product Development, Application Engineering, Technical Marketing, or a similar technical-commercial role.</li><li>Strong technical aptitude and the ability to understand complex engineered products.</li><li>Experience managing products through multiple stages of the product lifecycle.</li><li>Experience developing product roadmaps and translating customer needs into product requirements.</li><li>Understanding of pricing, value proposition development, and business case creation.</li><li>Strong analytical, communication, and stakeholder management skills.</li><li>Ability to work effectively across international and cross-functional teams.</li><li>Fluent English language skills.</li></ul>

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168 customer relations Jobs found

Senior Operations Manager

Business Development Manager

Senior Sales Engineer

Sales Administrator (Contractual)

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Associate Director - HRBP

Market Manger, Residential Comfort

Product Manager, Residential Comfort

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Skills

Industry

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168 customer relations Jobs found

Senior Operations Manager

Business Development Manager

Senior Sales Engineer

Sales Administrator (Contractual)

Market Manager, Food Service & Specialty

Market Manager, Food Retail & Cold Storage

Sales Representative - Iberia

Associate Director - HRBP

Market Manger, Residential Comfort

Product Manager, Residential Comfort

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.