Analytical Editorial Operations Manager

Account Manager

Regulatory Affairs Representative I

Consultant, Data Analytics & Reporting-Food

GPS (Global Product Support) Engineer

Hybrid Bonding Technology Development Engineer

Global Director FP&A

International Customer Service Associate

Legal Analyst (Bilingual) Arabic & English

Account Executive

Responsibilities: <ul><li>Lead a team of UK-based editors to create, maintain, and deliver exceptional analytical content for Legal and Tax Markets portfolios, as well as for Halsbury’s Laws of England and the Stair Memorial Encyclopaedia of the Laws of Scotland.</li><li>Lead adoption of AI as a core component of editorial workflows, guiding the team to leverage LLMs and AI-enabled tools to drive efficiency, scale, and content innovation; document and iterate prompts, and apply strong editorial judgment to validate, refine, and continuously improve outputs for publication and stakeholder use.</li><li>Set and elevate expectations for team performance and operational success; own, drive and articulate performance KPIs, manage metrics dashboards and production schedules; set and track productivity goals; and take decisive action to ensure content meets quality, timeliness, and completeness targets.</li><li>Support the development of an integrated global team, influencing stakeholders across regions to maximise operational value through shared best practices, tools, and the continuous improvement of digital and print workflows.</li><li>Develop a cross-trained team across UK analytical editorial operations functions, enabling flexibility to respond to changing priorities and workload demands within and across business units.</li><li>Conduct regular coaching sessions, mid-year reviews, and annual evaluations, building a high-performing, accountable team and fostering a culture of continuous improvement, collaboration, and innovation.</li><li>Collaborate closely with commercial (in-market) stakeholders and Global Operations and Global Tech teams, ensuring editorial operations are aligned to global priorities, customer needs, and product performance.&nbsp;</li></ul> Requirements: <ul><li>Bachelors degree in law preferred.</li><li>Candidate must reside in the United Kingdom.</li><li>6+ years of people management experience required.</li><li>Hands-on experience deploying AI in workflows (content/knowledge domain preferred), translating use cases into scalable operating models with a focus on measuring impact on quality, throughput, and risk.</li><li>Proficient in Microsoft Suite, including Excel and PowerPoint; experience using project management software such as Monday.com or Asana; XML a plus.</li><li>Publishing or content experience preferred.</li><li>Change management experience preferred.</li></ul> Skills: <ul><li>Strong interpersonal, communication, and presentation skills; ability to synthesise relevant information for Global Editorial Operations and commercial leaders and your team.</li><li>Collaborative management style with ability to lead cross-functional, team-based, deadline-intensive strategic initiatives and delivery.</li><li>Business/commercial acumen; data analysis.</li><li>Excellent organization/project planning and time management.</li><li>Strong process-orientation (developing consistent processes, documenting best practices, etc.).</li><li>Experience leading teams through organizational transformation, operating effectively in environments where priorities, processes, and ways of working continue to evolve.</li></ul>

Responsibilities: <ul><li>Develop and execute account strategies aligned with Automotive BU objectives&nbsp;</li><li>Lead Component Aggregate Manufacturer (CAM) engagement activities including RFQs, pricing, negotiations, and contract closure&nbsp;</li><li>Identify and develop new business opportunities with 2W OEMs and emerging EV players&nbsp;</li><li>Collaborate with engineering and product teams for new product introductions and customization&nbsp;</li><li>Drive Harness Maker (HM) ecosystem development for increased wallet share&nbsp;</li><li>Track market trends, competitor activity, and customer strategy in 2W segment&nbsp;</li><li>Ensure accurate sales forecasting and pipeline management&nbsp;</li><li>Drive design-in activities and support project lifecycle from concept to SOP</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering (Mechanical/Electrical/Electronics preferred); MBA is a plus&nbsp;</li><li>8–12 years of experience in automotive sales/business development&nbsp;</li><li>Strong exposure to Two-Wheeler OEMs in India&nbsp;</li><li>Experience in connectors, wiring harness, or automotive components preferred&nbsp;</li><li>Proven track record in key account management and business growth&nbsp;</li><li>Intensive travel &amp; expected to be at customer’s location (more than 75% working days) within Delhi NCR region</li></ul>

Responsibilities:&nbsp;&nbsp; <ul><li>Assists in the planning, development, maintenance, and implementation of the SDS authoring process.</li><li>Partners across all areas of expertise within the PSRA organization to monitor, promote, and deliver high quality, and fully compliant SDSs.</li><li>Identifies key measures to assist in driving continuous improvements and adherence to applicable regulatory requirements.</li><li>Actively fosters an organizational culture that is based on collaboration, partnership, innovation, customer service, driving change, and teamwork.</li><li>SDS and label data maintenance for new and existing products, intermediates and experimental products. Position works under direct supervision as needed.</li><li>Maintain regulatory and compositional information from raw materials suppliers and our businesses.</li><li>Manage our translation process with a 3rd party vendor.</li><li>Enter and maintain hazard assessment and regulatory data into product compliance support and MSDS authoring systems.</li><li>Provide internal and external customer support related to hazard communication including SDS distribution.</li><li>Actively participate in projects to continue to maintain compliance with global hazard communication regulations and related regulatory requirements.</li><li>Use product compliance tools to retrieve/query production models, specifications, recipes, labeling information, global database searches.</li><li>Support Product Stewardship and Regulatory Affairs activities.</li><li>Assist in special assignments and accepting new responsibilities as needed. External Use</li><li>Contribute to group projects by offering proposed solutions to problems and methods to accomplish the goals of the Product Stewardship and Regulatory Affairs Group.</li></ul> Requirements: Basic Qualifications:&nbsp; <ul><li>Associate degree in chemistry, Biological Sciences, Toxicology or HSE related field or equivalent experience in these fields.</li><li>Zero to two years of relevant experience.</li><li>Knowledge of MS excel, spreadsheet software, SAP like tools or similar Applications.</li></ul> Preferred Qualifications:&nbsp; <ul><li>Ability to multi-task and adapt to changing work priorities in a dynamic environment.</li><li>Strong interpersonal skills required to facilitate team building and partnering with colleagues and peers.</li><li>Ability to focus on details, work autonomously and lead projects.</li><li>SAP EHS module experience a plus.</li><li>Results driven with excellent communication skills.</li><li>Ability to handle multiple tasks/priorities and deal with ambiguity to meet specified deadlines.</li><li>Good analytical, problem solving and organizational skills.</li><li>Self-motivated, detail-oriented and comfortable working in a team environment.</li><li>Experience with innovative methodology for capturing and identifying metrics of key performance indicators.&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Data Analysis: Collects, transforms, and analyzes data from multiple sources to identify trends, patterns, anomalies, and actionable insights that support reporting, performance tracking, and decision making.</li><li>Reporting &amp; Visualization: Implements detailed reports and dashboards using various tools, designs and completes data visualizations to communicate moderately complex data clearly.</li><li>Data Modeling &amp; Automation: Supports data models, reporting logic, and workflow automation, while identifying and implementing opportunities to improve data collection and reporting processes using standard data management and reporting practices.</li><li>Advanced Analytics Awareness: Familiarity with predictive analytics, AI/ML, and data science concepts to support evolving analytics solutions.</li><li>Data Quality &amp; Requirement Support: Validates data, supports reporting requirements, and helps ensure the accuracy and consistency of analytics solutions.</li></ul> Requirements: <ul><li>Bachelor’s degree in a related field such as Data Science, Statistics, Computer Science, Business Analytics, or a related discipline, or equivalent practical experience.&nbsp;</li><li>Minimum of 3-4 years of relevant work experience in data analytics, reporting, or business intelligence roles.</li><li>Strong skills in analyzing data and translating reporting needs into effective analytics solutions and insights.</li><li>Very strong skills in Power BI and data visualization.</li><li>Proficiency in SQL, Excel, Power Query, and related tools such as VBA or Python for analysis, modelling, and visualization.</li><li>Working knowledge of data warehousing, data lakes, and cloud data platforms such as Snowflake or AWS.</li><li>Experience automating workflows and building low-code solutions using Power Platform tools such as Power Automate and Power Apps.</li><li>Familiarity with (predictive) analytics, AI/ML and data science.</li><li>Business understanding and financial acumen to interpret data and generate practical insights.</li><li>Comfortable working in agile ways of working, managing multiple priorities, and contributing effectively both independently and in a team environment.</li></ul>

Responsibilities: <ul><li>Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.&nbsp;&nbsp;</li><li>Participate in or own first chamber Build &amp; Test in Apps lab. Solve issues, or work with Engineering to address issues identified.&nbsp;</li><li>Work with Manufacturing to develop procedures and participate (if required) on New Product final test</li><li>Partner with Quality &amp; Reliability (Q&amp;R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed</li><li>Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)</li><li>Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required</li><li>Collect process and qualification data to create product Best Known Methods (BKMs)</li><li>Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping</li><li>Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations</li></ul> Requirements: <ul><li>More than 5 years of relevant equipment experiences in the semiconductor industry</li><li>Strong understanding of Vacuum chambers used in PVD or CVD, wet cleans products as well as hands-on skills in Electro mechanical semiconductor assemblies</li><li>Excellent communication and interpersonal skills</li><li>Confident in liaising with internal and external stakeholders of various seniorities</li></ul>

Responsibilities: <ul><li>Design, collect data, analyze, and compile reports on difficult process engineering experiments. Measure film and surface properties, and interpret data.&nbsp;</li><li>Optimize process to push product performance to HW limit.</li><li>Generate innovative ideas to tackle challenges in hybrid bonding enablement. Guide engineering on prototyping. Perform hardware characterization on a variety of difficult systems.</li><li>Implement new technology, products, and analytical instrumentation.</li><li>Troubleshoot complex problems, perform root cause analysis, and resolve a variety of difficult process engineering issues.</li><li>Generate internal documentation for products, presentations, and technical reports.</li><li>Communicate and engage with customers to resolve complex process engineering issues or concerns, under limited supervision.</li><li>Identify, select, and partner with vendors and suppliers.</li><li>Serve as a resource for junior colleagues; lead project teams, as needed</li></ul> Requirements: <ul><li>Bachelor’s degree in a related field. Higher education is a bonus.</li><li>3-7 years of related experience .</li><li>Demonstrates conceptual and practical expertise in complex problem solving.</li><li>Innovative &amp; can think out of the box. Passionate on going through iterative process/hardware development testing &amp; learning cycles.</li></ul>

Role Description: <ul><li>We are partnering with a leading global manufacturing organization to appoint a Global Director, Financial Planning &amp; Analysis (FP&amp;A).</li><li>Reporting directly to the CFO, this is a strategic leadership role responsible for driving financial planning, business performance, commercial insights, and business intelligence across a global footprint.</li><li>The successful candidate will play a pivotal role in supporting executive decision-making, leading FP&amp;A activities, enhancing business intelligence capabilities, and partnering with senior leadership to drive sustainable business growth.</li></ul> Responsibilities: Financial Planning &amp; Performance Management <ul><li>Lead the Groups annual budgeting, forecasting, and long-term planning processes.</li><li>Develop robust financial models and scenario planning to support strategic decision-making.</li><li>Partner with senior leadership to establish financial objectives, KPIs, and multi-year operating plans.</li><li>Deliver timely, accurate and insightful financial analysis to support commercial and operational decision-making.</li><li>Monitor business performance and identify opportunities to improve profitability and operational efficiency.</li></ul> Executive Reporting &amp; Business Partnering <ul><li>Prepare executive-level financial reports and presentations for senior leadership, Board members, investors and lenders.</li><li>Lead monthly business performance reviews and provide actionable insights on financial performance, risks and opportunities.</li><li>Partner closely with Commercial, Operations, Supply Chain and other functional teams to support business performance and strategic initiatives.</li><li>Build strong cross-functional relationships and influence decision-making across the organisation.</li></ul> Strategic Projects <ul><li>Support key strategic initiatives including M&amp;A, investments and corporate development projects.</li><li>Conduct financial analysis and scenario modelling to support investment decisions.</li><li>Contribute to organisation-wide strategic planning and transformation initiatives.</li></ul> Business Intelligence &amp; Finance Transformation <ul><li>Lead the Business Intelligence function and drive improvements in reporting, analytics and data accessibility.</li><li>Champion automation, AI-enabled reporting and continuous improvement initiatives across Finance.</li><li>Partner with IT and business stakeholders to improve data governance, reporting capabilities and financial systems.</li><li>Drive the adoption and optimisation of SAP and integrated reporting platforms.</li></ul> Leadership <ul><li>Lead, coach and develop a high-performing team of Finance Business Partners and Business Intelligence professionals.</li><li>Foster a culture of collaboration, continuous improvement and data-driven decision-making.</li><li>Build organisational capability across financial analysis, business partnering and digital finance.</li></ul> Requirements: Essential Experience <ul><li>Professional Accounting qualification (ACA, ACCA, CPA, CIMA or equivalent).</li><li>Minimum 15 years of Finance experience with at least 10 years in senior leadership positions.</li><li>Demonstrated expertise in Financial Planning &amp; Analysis within a multinational organisation.</li><li>Strong background in manufacturing finance, including standard costing.</li><li>Experience leading regional or global finance teams.</li><li>Proven experience in executive-level business partnering and stakeholder management.</li><li>Exposure to Board reporting, investor presentations and executive financial reporting.</li><li>Experience driving strategic finance initiatives and organisational performance improvements.</li></ul> Preferred Experience <ul><li>Business Intelligence leadership experience.</li><li>Finance transformation and process improvement experience.</li><li>Exposure to M&amp;A, investments or corporate development activities.</li><li>Experience working with SAP and modern reporting platforms such as Power BI.</li><li>Experience leading data governance, reporting automation or AI-enabled finance initiatives.</li></ul> Skills &amp; Competencies <ul><li>Strong commercial and business acumen.</li><li>Exceptional analytical and problem-solving abilities.</li><li>Excellent communication and presentation skills.</li><li>Ability to influence and challenge senior stakeholders constructively.</li><li>Strategic mindset with the ability to translate complex financial information into actionable business insights.</li><li>Proven leadership capabilities with experience developing high-performing teams.</li><li>Strong project management and change management skills.</li></ul>

Responsibilities: <ul><li>Provides dedicated support to International shippers, primarily supporting US operations, ensuring a seamless customer experience.</li><li>Analyzes and resolves Preferred account issues, taking full end-to-end ownership of each case until final resolution.</li><li>Focuses on First Call Resolution by effectively navigating systems, identifying root causes, and coordinating solutions across functions.</li><li>Builds and maintains strong relationships with internal partners (e.g., Billing, Delivery Information, Operations, Brokerage) to facilitate timely and effective issue resolution.</li><li>Develops and maintains trusted relationships with external customers through a strong customer-focused approach and proactive communication.</li><li>Connects the dots across processes, systems, and teams to identify gaps, prevent repeat issues, and drive sustainable solutions.</li><li>Demonstrates out-of-the-box thinking when resolving non-standard or complex customer scenarios.</li><li>Maintains a strong customer advocacy mindset, balancing internal requirements with external customer expectations.</li><li>Makes outbound calls and follow-as needed to ensure clear communication and customer satisfaction throughout the resolution process.</li></ul> Requirements: <ul><li>High school diploma, GED, or international equivalent</li><li>Strong English oral and written communication skills, with the ability to communicate clearly with both internal and external customers</li><li>Strong problem-solving and analytical skills, with the ability to think holistically across end-to-end processes</li><li>Proven customer focus, with the ability to build and maintain effective working relationships with customers and internal stakeholders</li><li>Ability to navigate multiple systems and tools efficiently</li><li>Demonstrated ownership mindset and accountability for results</li><li>Previous customer service experience</li><li>Experience supporting International or US-based operations is an asset</li></ul> Additional Comments: <ul><li>The role will be based in Chennai.</li><li>US working hours required</li></ul>

Responsibilities:&nbsp; The role will primarily involve: <ul><li>Reviewing legal content.</li><li>Structuring and validating legal content.</li><li>Translating legal content into Arabic.</li><li>Validating existing translations.</li><li>Conducting legal research and analysis.</li><li>The position is not focused on creating original legal content.&nbsp;</li><li>Instead, the emphasis is on translation, validation, review, and legal research activities.</li><li>Current expected workload is approximately 150 documents per month.</li></ul> Requirements: Law degree (LLB or equivalent legal qualification). <ul><li>Strong Arabic language proficiency, including:&nbsp;</li><li>Professional/native-level written Arabic.</li><li>Professional/native-level spoken Arabic.</li><li>Ability to read, interpret and analyze legal content in Arabic.</li><li>Fluent English communication skills.</li><li>Minimum 1 year of professional experience (flexibility to consider candidates with 6–12 months experience if they meet language and assessment requirements).</li></ul> Preferred Requirements <ul><li>South African citizens preferred.</li><li>Permanent residents in South Africa may also be considered.</li><li>Experience conducting legal research.</li><li>Experience drafting legal documents.</li></ul>

Responsibilities:&nbsp; <ul><li>Build and sustain trusted customer relationships by identifying customer needs and delivering value-based solutions.&nbsp;</li><li>Manage opportunities and pipeline with discipline, including qualification, progression, forecasting, and follow-through to achieve revenue targets.&nbsp;</li><li>Apply consultative selling techniques to align customer requirements with company products and solutions.&nbsp;</li><li>Build credibility with customers by sharing technical, product, and market knowledge throughout the sales process.&nbsp;</li><li>Communicate clearly and persuasively through customer discussions, proposals, and presentations.&nbsp;</li><li>Use CRM and sales tools consistently to maintain accurate account, pipeline, and forecast information.&nbsp;</li></ul> Requirements: <ul><li>Five (5) or more years of experience in B2B or technical sales roles, specifically in the HVAC/R industry</li><li>Consultative selling and opportunity management skills.&nbsp;</li><li>Ability to identify customer needs and tailor solutions.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account activity.&nbsp;</li><li>Legal authorization to work in the country of employment (Australia) – sponsorship will not be provided.&nbsp;</li></ul>

Skills

Industry

Location

Jobtitle

382 customer satisfaction management Jobs found

Analytical Editorial Operations Manager

Account Manager

Regulatory Affairs Representative I

Consultant, Data Analytics & Reporting-Food

GPS (Global Product Support) Engineer

Hybrid Bonding Technology Development Engineer

Global Director FP&A

International Customer Service Associate

Legal Analyst (Bilingual) Arabic & English

Account Executive

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

382 customer satisfaction management Jobs found

Analytical Editorial Operations Manager

Account Manager

Regulatory Affairs Representative I

Consultant, Data Analytics & Reporting-Food

GPS (Global Product Support) Engineer

Hybrid Bonding Technology Development Engineer

Global Director FP&A

International Customer Service Associate

Legal Analyst (Bilingual) Arabic & English

Account Executive

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.