Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

Planning and Control Planner

Materials Project Management (B3)

Client Advisor

Boutique Head

Territory Sales Executive

Regional Sales Manager

Senior Application Developer - ERP

ERP Application Developer

Responsibilities: Product Planning &amp; Category Management <ul><li>Conduct category research, competitive analysis, and product benchmarking to identify market opportunities and trends.</li><li>Support product roadmap development using market insights and field feedback.</li><li>Define product requirements and specifications aligned with customer applications and regional needs.</li></ul> Technical Evaluation &amp; Product Development Support <ul><li>Evaluate product specifications to ensure performance, reliability, and cost competitiveness.</li><li>Support sourcing, capability assessment, and technical alignment of vendors.</li><li>Lead sample evaluation, field testing, and validation for product selection.</li><li>Provide technical recommendations to cross-functional teams.</li><li>Technical Documentation &amp; Knowledge Management</li><li>Develop and maintain product specs, application guides, and technical documentation.</li><li>Create training materials for internal teams and dealers.</li><li>Ensure accurate and up-to-date product information across systems.</li></ul> Technical Support &amp; Field Enablement <ul><li>Act as the escalation point for complex product issues and provide troubleshooting support.</li><li>Conduct field validations, demonstrations, and performance assessments.</li><li>Collaborate with Service and Quality teams to resolve issues and improve products.</li></ul> Requirements: Education <ul><li>Bachelors degree in Mechanical Engineering, Agricultural Engineering, or a related technical discipline.</li><li>An equivalent combination of technical education and hands-on agricultural/off-highway equipment experience may be considered.</li></ul> Requirements: <ul><li>Minimum 6+ years of experience in the agricultural equipment/tractor implements industry.</li><li>Direct experience with tractor implements and attachments.</li><li>Ability to translate market needs and technical insights into product requirements and business recommendations.</li><li>Experience collaborating with Engineering, Suppliers, Quality, Sales, and other cross-functional teams.</li><li>Strong technical curiosity and ownership mindset.</li></ul>

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope.</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.</li><li>Design appropriate metrics for reporting on key performance and quality indicators.</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization.</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.</li><li>Contribute to improvement initiatives relating to methods, tools, people,architecture, project management and governance.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous.</li><li>At least 6 years’ experience in relevant Banking applications / Information Technology.</li><li>Proficient in IBM AS400 platform, RPG, COBOL, CL programming.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE.</li><li>Well-versed in service management or production support’s process flow and cycle.</li><li>Experience leading a small team and providing guidance to junior developers.</li><li>Knowledge of Silverlake’s banking software suite is an added advantage.</li></ul>

Responsibilities: <ul><li>Employees must specialize in planning activities involving production control, inventory control, process control, shop floor control, and Material Resources Planning (MRP) integrity.</li><li>Maintain SAP Production Order release schedules to ensure material is available on time for manufacturing and engineering.</li><li>Reschedule and/or TECO work orders as required to support production priorities.</li><li>Improve component availability at the time of release by performing pre-shortage analysis.</li><li>Perform work order variance analysis and recommend corrective actions.</li><li>Review MRP execution to ensure data accuracy, reconcile supply and demand, and validate master scheduling and PDS requirements.</li><li>Review and ensure proper disposition of Engineering Change Orders (ECOs) and Engineering Change Requests (ECRs); prepare status reports for all active ECOs/ECRs.</li><li>Participate in floor audits with Finance and resolve Work-in-Progress (WIP) issues.</li><li>Attend production meetings and provide updates on material shortages and committed delivery dates.</li><li>Collaborate with engineering teams to manage materials for special engineering projects.</li><li>Support work centers with shop floor control activities as needed.</li><li>Analyze inventory usage and stock levels to maintain target inventory and meet service level requirements.</li><li>Expedite material shortages and forecast spare parts requirements where applicable.</li><li>Investigate material variances, resolve operational issues, and escalate complex problems to management.</li><li>Support the implementation or enhancement of inventory management systems and assign expediting activities where required.</li><li>Manage obsolete inventory and recommend disposition strategies.</li><li>Participate in process improvement initiatives by identifying root causes through PCI reporting and driving corrective actions.</li><li>Support cycle counting activities to maintain inventory accuracy.</li><li>Perform data analysis, forecasting, and ad hoc statistical analysis using structured and unstructured data sources.</li><li>Develop dashboards and visualizations using Tableau to support business decision-making.</li><li>Work closely with business stakeholders to gather requirements and translate data into actionable insights using Python, SQL, or equivalent analytical tools.</li><li>Serve as a subject matter expert on project teams for data consolidation, reporting, and process improvement initiatives.</li></ul> Requirements: <ul><li>Experience: 3–7 years.</li><li>Role Level: B2/B3 Individual Contributor (IC).</li><li>Strong English communication is essential. </li><li>Candidates must demonstrate ability to communicate effectively with multiple stakeholders.&nbsp;</li></ul>

Responsibilities: <ul><li>Forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.</li><li>Forms Materials Core Team and coordinates product development process deliverables through matrix management of buyers, planners, and production control. Collaborates with engineering team to interpret engineering requirements.</li><li>Under some supervision, creates, releases and updates new project materials strategy.</li><li>Sourcing: Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).</li><li>Materials: Coordinates activities around source selection, specification creation and price negotiation with appropriate team members.</li><li>Executes commercialization (transition) materials plan).</li><li>Manages materials change control process. Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators. Tracks total landed costs targets.</li><li>Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.</li><li>Actively mediates and partners with quality and engineering teams to resolve supplier quality issues for assigned product groups. Escalate issues to Commodity Business Managers when necessary.</li></ul> Problem Solving <ul><li>Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information</li></ul> Impact <ul><li>Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies</li></ul> Interpersonal Skills <ul><li>Explains difficult or sensitive information; works to build consensus</li></ul> Requirements: <ul><li>Supplier negotiation and supplier management experience.</li><li>KPI management and supplier performance management.</li><li>Experience dealing with global suppliers.</li><li>Manufacturing or semiconductor industry background preferred.</li><li>Strong preference for local Singaporean or PR candidates.</li><li>Candidates should demonstrate strategic supplier management rather than purely administrative procurement experience.&nbsp;</li></ul>

Responsibilities: <ul><li>Engage with potential customers on frequent basis to maintain relationship and generate opportunities for sale.</li><li>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment.</li><li>Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes.</li><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings.</li><li>Manage customer queries and complaints as per the company guidelines.</li></ul> Requirements: <ul><li>2–4 years of retail sales experience, preferably in luxury retail, jewellery, fashion, watches, or premium lifestyle brands, with strong customer engagement and sales skills.</li><li>Proven ability to achieve sales targets by understanding customer needs, recommending suitable products, and delivering an exceptional end-to-end shopping experience.</li><li>Experience in retail store operations, including stock management, visual merchandising, inventory control, billing, and adherence to store SOPs.</li><li>Strong customer service and relationship management skills, with the ability to handle customer queries, resolve complaints, and build long-term customer relationships while maintaining high service standards.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities: <ul><li>Develop and seek approval on the manpower norms for the store with the ABM</li><li>Develop and implement reporting &amp; review mechanisms to track operational performance and ensure course correction</li><li>Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met</li><li>Ensure pay-out of the incentive schemes to the store staff as per individual performance with coordination from the relevant teams and escalate appropriately if needed</li><li>Conduct training need analysis in the store and nominate staff to undergo re-training when required</li></ul> Requirements: <ul><li>8–10 years of luxury retail experience, including 4–5 years in a Store Manager or equivalent leadership role, with a proven track record of achieving sales and business targets.</li><li>Strong experience in driving store operations, including sales planning, inventory management, visual merchandising, compliance, financial controls, and overall store profitability.</li><li>Proven leadership and people management skills, with experience in hiring, coaching, training, performance management, succession planning, and leading high-performing retail teams.</li><li>Excellent customer relationship and stakeholder management skills, with the ability to handle VIP customers, resolve escalations, execute customer engagement initiatives, and collaborate effectively with cross-functional teams.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

Responsibilities&nbsp;<ul><li>Developing and growing relationships with wholesale and distribution partners.</li><li>Identifying and securing new business opportunities within assigned territories.</li><li>Driving channel sales growth.</li><li>Managing existing customer relationships while expanding market share.</li></ul>&nbsp;Requirements&nbsp;<ul><li>Must have experience in Wholesale, distribution, or channel sales environments.</li><li>Candidate should have experience in Industrial sales and solution selling.</li><li>Should be experienced in B2B sales roles involving technical or engineered products.</li><li>Candidate can have experience in industries like Machinery sales, Industrial equipment sales, Mechanical products, Technical solutions sales or Related industrial sectors.</li><li>A mechanical engineering background would be advantageous but is not considered essential.</li><li>The primary requirement is strong sales capability, particularly the ability to prospect, develop, and win new business opportunities while effectively managing existing accounts.</li></ul>

Responsibilities&nbsp;<ul><li>Lead, coach, and mentor a team of Territory Sales Executives (TSE) to enhance performance and drive results.&nbsp;</li><li>Establish and maintain strong relationships with key customers and their senior level management to ensure our sales team is in a favourable position to succeed.&nbsp;</li><li>Track sales activities to determine sales progress and suggest improvements.&nbsp;</li><li>Monitor market trends, customer behavior, and competitor activity to refine strategy and uncover new opportunities.&nbsp;</li><li>Assist in customer reviews.&nbsp;</li><li>Ensure we have presence at distributor events.&nbsp;</li><li>Spend time with each TSE visiting key customers.&nbsp;</li><li>Recommend and implement improvements to achieve sales goals. </li><li>Resolve problems quickly to create positive customer experiences.&nbsp;</li><li>Use Salesforce to ensure KPI’s are met and customer data is up to date.&nbsp;</li><li>Hold bi-weekly meetings via Teams with your direct reports.&nbsp;</li><li>Collaborate cross-functionally with operations, marketing, product planning, and engineering to deliver customer-focused solutions and portfolio growth.</li></ul>&nbsp;Requirements&nbsp;<ul><li>5+ years of sales experience supporting 2-step HVACR wholesale distribution, MRO, Plumbing channels, or other technical sales/market experience. </li><li>Proven ability to lead high-performing sales teams and achieve sales targets. </li><li>Proven success in developing customer relationships and driving sales growth. </li><li>Excellent communication, presentation, and negotiation skills.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) and CRM tools (Salesforce preferred). </li><li>Strong organizational, time management, and decision-making abilities. </li><li>Ability to manage multiple priorities in a fast-paced environment. </li><li>Resilience under pressure and sound judgment on when to escalate issues. </li></ul>

Responsibilities Key Accountabilities <ul><li>APPLICATION CONFIGURATION MANAGEMENT: Builds and drives complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures.</li></ul> <ul><li>APPLICATION DEVELOPMENT &amp; DEPLOYMENT: Performs and drives the design, configuration, testing, deployment, and support of changes and fixes, in accordance with established standards and practices.</li></ul> <ul><li>COMMUNICATION &amp; SUPPORT: Plays a key role and keeps an open channel of communication with stakeholders and responds to support requests and needs.</li></ul> <ul><li>APPLICATION SUPPORT: Conducts and leads advanced and complex application support activities to maintain system stability and meet business outcomes.</li></ul> <ul><li>STAKEHOLDER MANAGEMENT: Collaborates effectively with business partners, technical peers, &amp; vendors in multi-functional global teams, to ensure solutions and configurations align with business requirements and best practices.</li></ul> <ul><li>INCIDENT &amp; REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets &amp; user requests and driving timely resolution.</li></ul> Requirements <ul><li>Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.</li></ul> <ul><li>ERP &amp; DOMAIN EXPERTISE: Solid hands‑on experience with enterprise‑scale applications (ERP preferred) in a techno‑functional capacity, demonstrating strong solution design and delivery capabilities. Deep knowledge of, and experience within, one or more ERP business domains (Order-to-Cash, Procure-to-Pay, Agriculture, Finance etc.)</li></ul> <ul><li>FULL LIFE CYCLE IMPLEMENTATION: Proven experience delivering large and complex application implementations (eg. ERP) across the full lifecycle, including system design and implementation, deployment, go‑live, and post‑go‑live stabilization and support, leveraging Agile, Scrum and/or DevOps practices.</li></ul> <ul><li>PROGRAMMING &amp; CUSTOMIZATION: Knowledge and/or experience with languages such as Java, C#, Python, or platform specific scripting (eg. ABAP for SAP) for application customization and experience with various pipelines, is preferred.</li></ul> <ul><li>DATA MIGRATION &amp; INTEGRATION: Experience with data migration strategies and large scale data transfers from legacy systems, including ETL processes.</li></ul>

Responsibilities <ul><li>APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending and implementing improvements to standard and moderately complex application support processes and procedures.</li></ul> <ul><li>APPLICATION DEVELOPMENT &amp; DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases. </li><li>Designs, configures, tests, deploys and supports large and complex application changes and fixes in accordance with established standards and practices.&nbsp;</li></ul> <ul><li>COMMUNICATION &amp; SUPPORT: Keeps an open channel of communication with users stakeholders and responds to standard and moderately complex application support requests and needs.&nbsp;</li></ul> <ul><li>APPLICATION SUPPORT: Conducts application support activities to maintain system stability and meet business outcomes.</li></ul> <ul><li>STAKEHOLDER MANAGEMENT: Collaborates effectively with business partners, technical peers &amp; vendors in multi-functional global teams, including business partners to ensure solutions and configurations align with business requirements and best practices.&nbsp;</li></ul> <ul><li>INCIDENT &amp; REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests, driving timely resolution within agreed processes, balancing delivery speed with quality and stability.&nbsp;</li></ul> Requirements <ul><li>Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.</li><li>ERP &amp; DOMAIN EXPERTISE: Hands-on experience with enterprise-scale applications (ERP preferred) in a techno functional capacity, with exposure to one or more ERP business domains (eg. Order to Cash, Procure to Pay, Agriculture, Finance).</li><li>Translating business requiremts to technical specifications.</li><li>FULL LIFE CYCLE IMPLEMENTATION: Proven experience working on large and complex application implementations (e.g. ERP) across the full lifecycle, including system design and implementation, deployment, go‑live, and post‑go‑live stabilization and support leveraging Agile, Scrum, and/or DevOps practices.</li><li>PROGRAMMING &amp; CUSTOMIZATION: Knowledge and/or experience with languages such as Java, C#, Python, or platform specific scripting (eg. ABAP for SAP) for application customization and experience with various pipelines is preferred.</li><li>DATA MIGRATION &amp; INTEGRATION: Experience with data migration strategies and large scale data transfers from legacy systems, including ETL processes.</li></ul>

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233 customer service analyst order to delivery gbs Jobs found

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

Planning and Control Planner

Materials Project Management (B3)

Client Advisor

Boutique Head

Territory Sales Executive

Regional Sales Manager

Senior Application Developer - ERP

ERP Application Developer

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233 customer service analyst order to delivery gbs Jobs found

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

Planning and Control Planner

Materials Project Management (B3)

Client Advisor

Boutique Head

Territory Sales Executive

Regional Sales Manager

Senior Application Developer - ERP

ERP Application Developer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.