Murex Senior EOD ( AVP )

QA Associate II

BI & Data Manager

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

Planning and Control Planner

Technical Project Manager (TPM)

Materials Project Management (B3)

Finance Manager

Client Advisor

Responsibilities: <ul><li>To Prepare EOD drafts based on scope given by Dev and SAs with correct dependencies, in &amp; out conditions</li><li>To schedule, execute and support EOD runs in SIT/UAT environments for Projects.</li><li>Act as Level 2/3 support for EOD-related incidents.</li><li>Analyze and resolve batch failures, job delays, or any performance bottlenecks</li><li>Lead root cause analysis for recurring issues and define permanent fixes</li><li>Serve as the domain expert in Murex EOD operations, including Pre-trade to post-trade lifecycle, Trade validation and market data dependencies</li><li>Provide consultation to development and testing teams regarding EOD impacts of changes or upgrades</li><li>Identify automation opportunities in EOD processes using scripting (Unix, Python, MxML)</li><li>Maintain technical documentation</li><li>Ensure compliance with audit and regulatory requirements, including EOD signoffs and logs</li><li>Support EOD-related project activities, including upgrades, migrations</li><li>Define and monitor KPIs and SLAs for EOD (e.g., batch completion time, failure rate).</li><li>Perform EOD regression testing after Murex upgrades, patching, or infrastructure changes</li><li>Work with infrastructure teams on server performance, disk space, and job execution time</li><li>Lead war room efforts during EOD crises: high-priority trade breaks, simulation failures, or regulatory deadline risks.</li><li>Drive post-mortem sessions with action item tracking and continuous feedback loops</li></ul> Requirements: <ul><li>Minimum 5 years exp in supporting Murex 3.1 End of Day batch</li><li>Deep Murex product knowledge: MX.3 Simulation, Datamart, MxML, workflows</li><li>Deep understanding of Murex EOD processes including Trade validation, Pre-trade/post-trade workflows, Market data loads, Feeders, extractions, Reporting etc.</li><li>Strong in scripting: Unix. Shell, Python, SQL</li><li>Tools: Control-M, Autosys, JIRA, Confluence</li><li>Expertise in Unix/Linux shell scripting for job orchestration, automation, and log analysis</li><li>Working knowledge of Shell, Python for custom automation or data parsing tasks.</li><li>Expertise in SQL for: Querying Murex database tables, validating data, Debugging batch issues</li><li>problem-solving, decision-making under pressure</li><li>Ability to Evaluate and improve EOD architecture regularly to reduce latency, eliminate redundancy, and enhance performance</li><li>Ability to Analyze historical EOD execution data for trend analysis and predictive issue detection</li><li>Monitor Murex based support tickets, provide support with all end-user issues, escalate issues to the support manager as needed.</li><li>Ability to prioritize tasks and manage time effectively under time constraints.</li><li>Evaluate and test new Murex modules or plugins that impact EOD, such as new simulation engines or DataMart enhancements</li></ul>

Role Description: <ul><li>The Quality Associate I, Operations is responsible for actively participating in “on the floor” Quality activities during product manufacturing and/or packaging. Quality activities include product sampling and inspection, area clearance to confirm process readiness, non-conforming event support to resolve in-process issues, and process validation and qualification activities.</li><li>Communicates to multiple departments and supervision to provide timely process and issue updates.&nbsp;</li><li>Identifies and escalates issues or problems to appropriate supervision.</li><li>Participates as a team member on cross-functional teams. Participates in reviews and structured processes for continuous improvement</li></ul> Responsibilities: <ul><li>Performs physical inspection of in-process and finished product samples as assigned and according to the production schedule.</li><li>Collects samples from manufacturing and packaging according to the defined Batch Production Record and procedure requirements.</li><li>Is competent in all relevant processes (weighing, compounding, mixing, packaging, granulation, compression, coating, Liquids Mfg. and Batch Transfer, Creams &amp; Ointments Mfg. and Batch Transfer, Packaging, etc.) Follows internal processes related to controlled substances.</li><li>Performs GMP-related verifications including area, equipment and line clearances, cleaning, room inspection, material verification, etc. according to procedures</li><li>Actively participates in process validation and equipment qualification activities.</li><li>May execute computer data entries in SAP, Leucine, LIMS, and department databases.</li><li>Sampling and inspection of raw materials, packaging components, in-process, bulk, and finished drug product during manufacturing and packaging operations of commercial and non-commercial processes.</li><li>Performs manufacturing/packaging stage reviews of batch records.</li></ul> Requirements: <ul><li>High school diploma or equivalent with 4-7 years’ relevant experience OR</li><li>AA/AS degree with 3-6 years’ relevant experience OR</li><li>BA/BS degree with 2 -5 years’ relevant experienceRelated discipline and certification in assigned area a plus.</li><li>Experience with statistical sampling methods a plus.</li></ul> Knowledge &amp; Skills <ul><li>Attention to detail.</li><li>Strong documentation skills.</li><li>Ability to read and interpret SOPs and function within the scope of procedures.</li><li>Proficiency with basic math skills and basic experience with computers and software applications required.</li><li>Ability to learn new processes and procedures.</li><li>Able to communicate effectively with other departments, management and operational personnel.</li><li>Customer/Stakeholder focused (understands impact of daily work to compliance and overall business).</li><li>Proof-reading skills; ability to identify errors.</li><li>Ability to read and comprehend documentation and requirements set forth in Batch Production Records (BPRs).</li><li>Experience with Enterprise Resource Planning (ERP) system is a bonus.</li><li>Ability to work overtime as needed, including occasional weekend shifts.</li></ul> Physical Requirements <ul><li>Lift 15 lbs.</li><li>Walk across plant/warehouse.</li><li>Wear appropriate gowning as required.</li><li>Ability to read for extended periods of time.</li></ul>

Responsibilities: Data Engineering &amp; Platform Development: <ul><li>Design, build and optimise enterprise data platforms using Microsoft Fabric (Lakehouse, Data Factory, Warehouse and Real-Time Analytics).</li><li>Develop scalable ETL/ELT pipelines supporting both batch and real-time data processing.</li><li>Optimise data storage, transformation and query performance across enterprise platforms.</li><li>Build reusable semantic models and scalable data products supporting enterprise analytics.</li></ul> Business Intelligence &amp; Analytics: <ul><li>Develop enterprise reporting and dashboard solutions using Power BI, Power Query, SQL and DAX.</li><li>Translate complex business requirements into scalable technical data solutions.</li><li>Enable self-service analytics while maintaining strong governance and platform performance.</li><li>Leverage Python where required for advanced analytics and data manipulation.</li></ul> Data Architecture &amp; Governance: <ul><li>Design scalable enterprise data models using modern architecture principles.</li><li>Drive enterprise-wide data governance, master data management, and data quality initiatives.</li><li>Implement data lineage, cataloguing, security, and regulatory compliance standards.</li><li>Establish best practices around data standards, access control, and governance.</li></ul> Technical Leadership: <ul><li>Lead and mentor a team of BI Developers and Data Engineers while remaining hands-on.</li><li>Own end-to-end delivery of enterprise data solutions from design through deployment and optimisation.</li><li>Conduct technical reviews and establish engineering best practices.</li><li>Collaborate closely with IT, Manufacturing, Operations, and business stakeholders to deliver scalable enterprise solutions.</li></ul> Requiremnents: <ul><li>8+ years of experience in Data Engineering, Enterprise Data Platforms or Business Intelligence.</li><li>Strong hands-on expertise with Microsoft Fabric (mandatory).</li><li>Proven experience working with SAP CDS Views, ideally within SAP S/4HANA environments (mandatory).</li><li>Experience integrating SAP with Manufacturing Execution Systems (MES) and other enterprise applications.</li><li>Strong manufacturing industry experience.</li><li>Advanced SQL, data modelling, and Power BI expertise.</li><li>Experience with Azure-based data platforms and modern Data Engineering practices.</li><li>Experience leading technical teams while remaining actively involved in solution design and development.</li><li>Excellent stakeholder management, communication, and problem-solving skills.</li></ul>

Responsibilities: Product Planning &amp; Category Management <ul><li>Conduct category research, competitive analysis, and product benchmarking to identify market opportunities and trends.</li><li>Support product roadmap development using market insights and field feedback.</li><li>Define product requirements and specifications aligned with customer applications and regional needs.</li></ul> Technical Evaluation &amp; Product Development Support <ul><li>Evaluate product specifications to ensure performance, reliability, and cost competitiveness.</li><li>Support sourcing, capability assessment, and technical alignment of vendors.</li><li>Lead sample evaluation, field testing, and validation for product selection.</li><li>Provide technical recommendations to cross-functional teams.</li><li>Technical Documentation &amp; Knowledge Management</li><li>Develop and maintain product specs, application guides, and technical documentation.</li><li>Create training materials for internal teams and dealers.</li><li>Ensure accurate and up-to-date product information across systems.</li></ul> Technical Support &amp; Field Enablement <ul><li>Act as the escalation point for complex product issues and provide troubleshooting support.</li><li>Conduct field validations, demonstrations, and performance assessments.</li><li>Collaborate with Service and Quality teams to resolve issues and improve products.</li></ul> Requirements: Education <ul><li>Bachelors degree in Mechanical Engineering, Agricultural Engineering, or a related technical discipline.</li><li>An equivalent combination of technical education and hands-on agricultural/off-highway equipment experience may be considered.</li></ul> Requirements: <ul><li>Minimum 6+ years of experience in the agricultural equipment/tractor implements industry.</li><li>Direct experience with tractor implements and attachments.</li><li>Ability to translate market needs and technical insights into product requirements and business recommendations.</li><li>Experience collaborating with Engineering, Suppliers, Quality, Sales, and other cross-functional teams.</li><li>Strong technical curiosity and ownership mindset.</li></ul>

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope.</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues.</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality.</li><li>Design appropriate metrics for reporting on key performance and quality indicators.</li><li>Test, maintain and recommend software improvements to ensure strong functionality and optimization.</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation.</li><li>Contribute to improvement initiatives relating to methods, tools, people,architecture, project management and governance.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous.</li><li>At least 6 years’ experience in relevant Banking applications / Information Technology.</li><li>Proficient in IBM AS400 platform, RPG, COBOL, CL programming.</li><li>Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE.</li><li>Well-versed in service management or production support’s process flow and cycle.</li><li>Experience leading a small team and providing guidance to junior developers.</li><li>Knowledge of Silverlake’s banking software suite is an added advantage.</li></ul>

Responsibilities: <ul><li>Employees must specialize in planning activities involving production control, inventory control, process control, shop floor control, and Material Resources Planning (MRP) integrity.</li><li>Maintain SAP Production Order release schedules to ensure material is available on time for manufacturing and engineering.</li><li>Reschedule and/or TECO work orders as required to support production priorities.</li><li>Improve component availability at the time of release by performing pre-shortage analysis.</li><li>Perform work order variance analysis and recommend corrective actions.</li><li>Review MRP execution to ensure data accuracy, reconcile supply and demand, and validate master scheduling and PDS requirements.</li><li>Review and ensure proper disposition of Engineering Change Orders (ECOs) and Engineering Change Requests (ECRs); prepare status reports for all active ECOs/ECRs.</li><li>Participate in floor audits with Finance and resolve Work-in-Progress (WIP) issues.</li><li>Attend production meetings and provide updates on material shortages and committed delivery dates.</li><li>Collaborate with engineering teams to manage materials for special engineering projects.</li><li>Support work centers with shop floor control activities as needed.</li><li>Analyze inventory usage and stock levels to maintain target inventory and meet service level requirements.</li><li>Expedite material shortages and forecast spare parts requirements where applicable.</li><li>Investigate material variances, resolve operational issues, and escalate complex problems to management.</li><li>Support the implementation or enhancement of inventory management systems and assign expediting activities where required.</li><li>Manage obsolete inventory and recommend disposition strategies.</li><li>Participate in process improvement initiatives by identifying root causes through PCI reporting and driving corrective actions.</li><li>Support cycle counting activities to maintain inventory accuracy.</li><li>Perform data analysis, forecasting, and ad hoc statistical analysis using structured and unstructured data sources.</li><li>Develop dashboards and visualizations using Tableau to support business decision-making.</li><li>Work closely with business stakeholders to gather requirements and translate data into actionable insights using Python, SQL, or equivalent analytical tools.</li><li>Serve as a subject matter expert on project teams for data consolidation, reporting, and process improvement initiatives.</li></ul> Requirements: <ul><li>Experience: 3–7 years.</li><li>Role Level: B2/B3 Individual Contributor (IC).</li><li>Strong English communication is essential. </li><li>Candidates must demonstrate ability to communicate effectively with multiple stakeholders.&nbsp;</li></ul>

Responsibilities: <ul><li>Prepare project plan and coordinates the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements</li><li>Drive project deliverables and task details by through the use reports, tracking charts and, checklists.</li><li>Aligns the activities of resources internal to the business unit to achieve on-time and within budget performance objectives for the project.&nbsp;&nbsp;</li><li>Monitors, and reports to the business unit on projects cost performance.&nbsp;</li><li>Participate on intra business unit design teams to complete projects. Will contribute to the teams technical development in the pursuit of the teams project goals.</li><li>Research causes to project obstacles and assist in implementing solutions for resolution.</li></ul> Requirements: <ul><li>Mandatory: PMP Certification&nbsp;</li><li>Experience: 7+ years preferred&nbsp;</li></ul>

Responsibilities: <ul><li>Forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure.</li><li>Forms Materials Core Team and coordinates product development process deliverables through matrix management of buyers, planners, and production control. Collaborates with engineering team to interpret engineering requirements.</li><li>Under some supervision, creates, releases and updates new project materials strategy.</li><li>Sourcing: Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost).</li><li>Materials: Coordinates activities around source selection, specification creation and price negotiation with appropriate team members.</li><li>Executes commercialization (transition) materials plan).</li><li>Manages materials change control process. Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators. Tracks total landed costs targets.</li><li>Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis.</li><li>Actively mediates and partners with quality and engineering teams to resolve supplier quality issues for assigned product groups. Escalate issues to Commodity Business Managers when necessary.</li></ul> Problem Solving <ul><li>Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information</li></ul> Impact <ul><li>Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies</li></ul> Interpersonal Skills <ul><li>Explains difficult or sensitive information; works to build consensus</li></ul> Requirements: <ul><li>Supplier negotiation and supplier management experience.</li><li>KPI management and supplier performance management.</li><li>Experience dealing with global suppliers.</li><li>Manufacturing or semiconductor industry background preferred.</li><li>Strong preference for local Singaporean or PR candidates.</li><li>Candidates should demonstrate strategic supplier management rather than purely administrative procurement experience.&nbsp;</li></ul>

Responsibilities: Financial Planning &amp; Analysis (FP&amp;A): <ul><li>Lead the annual budgeting, forecasting, and long-term financial planning processes;</li><li>Prepare monthly, quarterly, and annual financial forecasts and variance analyses;</li><li>Provide insights and recommendations to senior management to support strategic decision-making;</li><li>Analyse business performance, trends, and key drivers (revenue, costs, margins, cash flow);</li><li>Partner with business leaders to improve financial performance and cost efficiency;</li></ul> Financial Control &amp; Reporting: <ul><li>Ensure accurate and timely month-end, quarter-end, and year-end close processes; Approve monthly Financial Statements in US GAAP ;</li><li>Prepare statutory financial statements in accordance with Danish GAAP and IFRS (if applicable) for Statutory Financial Audit ( each year around November);</li><li>Maintain the general ledger and ensure proper accounting treatment of transactions;</li><li>Oversee and approve reconciliations (balance sheet, bank, intercompany accounts, etc.);</li><li>Ensure compliance with internal controls and company policies;</li><li>Maintain documentation and audit trails for all financial activities;Tax &amp; Compliance (SKAT):</li><li>Ensure compliance with Danish tax regulations (corporate tax, VAT, payroll taxes);</li><li>Review VAT returns and other required filings with SKAT (Danish Tax Agency);</li><li>Coordinate corporate income tax reporting with external advisors;</li><li>Monitor changes in Danish tax legislation and assess business impact;</li><li>Ensure compliance with transfer pricing requirements and documentation;</li><li>Manage communication and correspondence with SKAT authorities;</li></ul> Audit &amp; External Reporting: <ul><li>Act as primary contact for external auditors and manage the annual audit process;</li><li>Coordinate audit schedules and prepare where needed, documentation, and responses to audit queries;</li><li>Ensure timely resolution of audit findings and implementation of recommendations;</li><li>Coordinate with internal audit (if applicable/ needed);</li><li>Ensure statutory filings are completed with Danish authorities (e.g., Danish Business Authority – Erhvervsstyrelsen) ( usual deadline is 30th of March for prior Fiscal year)</li></ul> Administrative &amp; Regulatory Responsibilities: <ul><li>Manage company digital mail system (e-Boks) and ensure timely handling of official correspondence as well as related business partners ( invoices to be forwarded to responsible AP partner, compliance requests, etc);</li><li>Oversee compliance with local statutory requirements and filings;</li><li>Maintain relationships with banks, tax advisors, and regulatory authorities;</li><li>Ensure proper corporate governance documentation and filings;</li></ul> Cash Flow &amp; Treasury Management: <ul><li>Monitor and manage cash flow, liquidity, and working capital;</li><li>Optimize cash management processes and approve forecasting;</li><li>Oversee banking relationships and approvals;</li><li>Manage intercompany funding and vendor related payments;</li></ul> Team Leadership &amp; Stakeholder Management: <ul><li>Lead and develop the local finance team (if applicable);</li><li>Collaborate with global finance and regional teams;</li><li>Act as a strategic business partner to local leadership;</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Finance, Accounting, or related field;</li><li>5–10+ years of experience in FP&amp;A, Financial Controlling, or similar roles;</li><li>Experience managing audits and financial reporting;</li><li>Advanced Excel and financial modelling skills;</li><li>Experience with ERP systems (Oracle, IndustriOS).</li></ul> Preferred qualifications and experience: <ul><li>Experience with Danish accounting standards and tax regulations is a plus.</li><li>Professional qualification (e.g., ACCA, CPA, CMA, or equivalent) preferred;</li></ul>

Responsibilities: <ul><li>Engage with potential customers on frequent basis to maintain relationship and generate opportunities for sale.</li><li>Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment.</li><li>Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes.</li><li>Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings.</li><li>Manage customer queries and complaints as per the company guidelines.</li></ul> Requirements: <ul><li>2–4 years of retail sales experience, preferably in luxury retail, jewellery, fashion, watches, or premium lifestyle brands, with strong customer engagement and sales skills.</li><li>Proven ability to achieve sales targets by understanding customer needs, recommending suitable products, and delivering an exceptional end-to-end shopping experience.</li><li>Experience in retail store operations, including stock management, visual merchandising, inventory control, billing, and adherence to store SOPs.</li><li>Strong customer service and relationship management skills, with the ability to handle customer queries, resolve complaints, and build long-term customer relationships while maintaining high service standards.&nbsp;</li><li>A Bachelors degree (Graduation) is mandatory and is an essential eligibility criterion for candidates applying for this position.</li></ul>

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221 customer service manager Jobs found

Murex Senior EOD ( AVP )

QA Associate II

BI & Data Manager

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

Planning and Control Planner

Technical Project Manager (TPM)

Materials Project Management (B3)

Finance Manager

Client Advisor

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Skills

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221 customer service manager Jobs found

Murex Senior EOD ( AVP )

QA Associate II

BI & Data Manager

Product Specialist – Implements

Technical Delivery Manager (L3 Production Support) - VP2

Planning and Control Planner

Technical Project Manager (TPM)

Materials Project Management (B3)

Finance Manager

Client Advisor

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.