Senior Manager - Portfolio Development

Regional Sales Manager

Finance Specialist (6 Months Contract)

On & Off Trade Specialist

Senior Product Development Engineer

Maintenance Manager

Product Engineer II

Project Manager - E- Mobility/Cables

Field Marketing Manager

Area Sales Manager

Key Responsibilities: Global Portfolio Strategy <ul><li>Define and implement a unified global portfolio vision to meet future consumer/customer needs for filters and beyond filters (combustibles and next generation products)</li><li>Direct multi category program and project management to ensure innovation efforts are focused towards building a healthy portfolio</li><li>Balance global consistency with regional customization to maximize market relevance and profitability.</li><li>Oversee portfolio lifecycle management, including launches, rationalization, and category transitions.</li></ul>&nbsp;Market &amp; Consumer Insights <ul><li>Lead global research initiatives to capture consumer trends, competitive intelligence, and regulatory shifts across regions.</li><li>Translate insights into global portfolio strategies and innovation pipelines</li></ul> Innovation &amp; Product Development <ul><li>Drive global innovation programs, ensuring new products meet consumer demand and comply with international regulations.</li><li>Be the one stop shop for innovation – where commercial team and customers channel their initial ideas and requests before being formalized into innovation projects</li></ul>&nbsp;Cross-Regional Leadership <ul><li>Align regional commercial directors and managers under a global framework.</li><li>Facilitate knowledge sharing and best practices across markets to accelerate growth.</li><li>Act as the key liaison between commercial, operations and innovations teams</li></ul>&nbsp;Regulatory &amp; Compliance Oversight <ul><li>Monitor and interpret global regulatory developments impacting tobacco categories.</li><li>Ensure portfolio decisions adhere to international laws, trade agreements, and corporate responsibility standards.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in engineering ,Business, Marketing, Economics, or related field; MBA strongly preferred.</li><li>12+ years of experience in FMCG, tobacco, or regulated industries, with at least 5 years in global portfolio/category leadership.</li><li>Deep understanding of international tobacco industry dynamics, consumer behavior, and regulatory frameworks.</li><li>Proven track record in global strategic planning, innovation, and cross-market leadership.</li><li>Exceptional communication, negotiation, and stakeholder management skills across diverse cultures.</li></ul>&nbsp;Competencies <ul><li>Strategic global mindset with commercial acumen.</li><li>Ability to balance global consistency with local market needs.</li><li>Leadership and team development across geographies.</li><li>Strong influencing skills in complex stakeholder environments.</li><li>Ethical decision-making and commitment to responsible global business practices.</li></ul>

Role Overview:&nbsp; <ul><li>The Regional Sales Manager will be responsible for driving business development to achieve the sales objectives across the assigned countries in the region through effective distributor network, user demand generation. The role includes building and developing a high-performing local team and ensuring operational excellence to meet business objectives.</li></ul> Responsibilities:&nbsp; 1. Sales Management, Business Development to drive differential growth <ul><li>Achieve overall regional sales targets while ensuring growth of focused products and implementing initiatives to gain market share.</li></ul> 2. Drive Business Development to generate demand from users <ul><li>Co-create and execute plans for business development initiatives through demand generation modules for key products.</li></ul> 3. Competition Fighting &amp; Counteraction <ul><li>Assess competition in our key categories and implementing strategies to counter them with requisite plans</li></ul> 4. Pricing Management &amp; Margin Delivery <ul><li>Achieve targeted margin for focused products through mix improvement and implementing requisite pricing actions</li></ul> 5. Distributor/Importer Management <ul><li>Develop suitable distributors for business delivery and manage relationships while conducting appropriate performance reviews.</li></ul> 6. Drive Commercial Hygiene <ul><li>Manage receivables to ensure timely collections while minimizing financial exposure through appropriate payment terms</li></ul> Requirements:&nbsp; <ul><li>Education: Bachelor’s degree in business.</li><li>Experience: 10-12 years in Sales &amp; business development roles, including 3-4 years in regional management.</li><li>Languages: English and French. Industry Preference: Paint, Adhesives, Hardware, Cement, Construction Chemicals.&nbsp;</li></ul> Required Skillsets: <ul><li>Commercial &amp; Analytical</li><li>Entrepreneurial mindset with ability to spot opportunities.</li><li>Ability to lead teams &amp; set higher benchmark.</li></ul>

Responsibilities: <ul><li>Manage AR related activities in SAP including Customer Onboarding (as per policy), customer master database management, Credit Limit mapping, Pricing database update, Sales order release</li><li>Manage AR overdue status, claims processing, collection status, provisioning of doubtful debts, bad debts</li><li>Managing regularly AR balances reconciliations and liaison with commercial team and customers, consultants etc.</li><li>Support at month end for accruals, movements, documentation etc.</li><li>Support in statutory and internal audits related to above areas</li></ul> Requirements: <ul><li>Minimum 3 Years experience of SAP S4 for Sales / AR related Module</li><li>Minimum 3 Years experience of Alco Bev Industry – AR Management standpoint</li><li>Strong analytical skills with the ability to interpret data and drive business decisions.</li><li>Advanced proficiency in Excel and data analytics for reporting, forecasting, and planning.</li><li>Process-driven mindset, ensuring structured execution and business predictability.</li></ul>

Responsibilities: <ul><li>Oversee distributor relationships, shipment delivery, depletion tracking, and overall operations</li><li>Manage all aspects of On and Off Trade execution</li><li>Ensure timely processing of purchase orders, A&amp;P budgets, and claim settlements for operational excellence</li><li>Ensuring brand availability, menu listing, and appropriate pricing in on premise outlets</li><li>Monitor outlet level inventory and plan stock replenishment aligned with sales opportunities</li><li>Ensure products are correctly priced, ticketed, and displayed across unpaid shelves and paid elements (wall bays, gondolas, shelf in shelf)</li><li>Execute in store visibility initiatives and build impactful displays as per annual plans</li><li>Manage visibility and activation calendars, ensuring flawless execution of brand experiences</li><li>Plan, execute, and review gift pack promotions to deliver pre aligned objectives</li><li>Deliver merchandising services tailored to diverse customer needs</li><li>Build and maintain strong relationships with counter salesmen, bar managers, restaurant managers, and general managers</li><li>Handle ad hoc administrative tasks as required</li></ul> Requirements: <ul><li>Self-motivator</li><li>Liquor Industry experience of 3+yrs</li><li>Ability to network and build relationships</li><li>Previous merchandising &amp;/or retail experience</li><li>Knowledge of retail activation planning/ management/ operation</li><li>High attention to detail</li><li>Excellent time management skills</li><li>Basic to intermediate MS Office (word, Excel, Outlook and PowerPoint)</li><li>Ability to work varied hours</li><li>Knowledge of the Liquor industry and regulatory environment, and communication guidelines</li></ul>

Responsibilities: <ul><li>Manage the complete product development life cycle (starting from voice of customer, ideation, Design Conceptualization, Creation of product specifications, 3D design, Prototyping, Product testing, Product qualification, Project Execution &amp; Sustenance till product end of life)</li><li>Build a deep understanding of market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams</li><li>Work closely with customer/sales/PM in getting the right and clear VOC (voice of customer), make engineering evaluation/proposal to customer.</li><li>Maintain a System level understanding of customer application and the cable design/concept necessary for providing a solution to the customers’ expectation.</li><li>Follow LEANPD Project Process to support project team from PDE perspective to complete Project (NPI or Sustaining) on time, quality and budget.&nbsp;</li><li>Drive the development and release of product, scale-up through stage-gate reviews, ensuring milestone commitments are maintained.</li><li>Technical support to customer, sales, PM and plant team.&nbsp;</li><li>Conduct necessary test, engineering analysis, trouble shooting and verification.</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all company technical, quality, and cost objectives</li><li>Introduce breakthrough technologies by partnering technically with our customers worldwide and with our company Global competency centers to enhance business revenue &amp; growth.</li></ul> Requirements: <ul><li>Bachelor degree (Mechanical) required and Master is preferred</li><li>Knowledge about various phases of product realization and product development</li><li>Knowledge of state-of-the-art design tools such as 3D Computer Aided Design (CAD), modelling, Geometric Dimension &amp; Tolerancing (GD&amp;T), electrical &amp; electronic design and Simulation</li><li>Basic knowledge in manufacturing process (machining, molding, stamping, plating, etc.) will be a plus.</li><li>Basic knowledge in material (metal/plastic) properties will be a plus.</li><li>Knowledge of power distribution system and connection components.</li><li>Familiarity with power safety standards and agency approval of power connector/cable/cable assembly.</li><li>Basic FEA simulation on mechanical, mold-flow, and Thermal.</li><li>Familiarity with quality tools (FMEA, 6sigma, DOE, 8D…) will be a plus.</li><li>10+ years working experience as new product development related position and 5+ years of working experience on product developing of RF Products/Antennas.</li><li>Connector, especially Power/Industrial/Auto connector design background will be a plus.</li><li>Experience on power distribution inter/intra system is required.</li><li>This position is highly technical and requires an individual who can work independently.</li><li>Experience on product compliance certification (Product, Safety, Environment substance control)</li><li>Experience in design for manufacturing and assembly (DFMA), design for cost (DFC), design for manufacturing (DFM)</li><li>Application Engineering: Ability to understand customer requirements &amp; offer engineering solutions</li><li>Engineering management across cross functional teams: Developing technical roadmaps to align with market direction &amp; communicating it across business units, management &amp; customers to share applicable technology</li><li>Working together with global team.</li><li>Optimizing engineering &amp; innovation: Defining &amp; managing IP strategy &amp; constantly improving products through R&amp;D</li><li>Quick learning capability: Acquire the necessary skill set, assuring succession &amp; phase in the organization, procedure and culture.</li><li>Quality controller: Ability to assure quality for services, documents and prints.</li><li>Good presentation skills with usage of PowerPoint</li></ul>

Responsibilities: Preventive Maintenance &amp; Operations: <ul><li>Coordinate with Production Scheduling and Value Stream teams to plan PM activities at least 72 hours in advance</li><li>Develop and manage PM schedules within CMMS systems</li><li>Ensure PMs include tasks, BOM, OEM manuals, images, and execution details</li><li>Establish PM audit processes to ensure effectiveness</li><li>Implement visual systems to communicate PM schedules to production teams</li><li>Track and report PM performance metrics (On-Time completion, Schedule Adherence)</li><li>Ensure proper closure of PM work orders to support MTBF, MTTR, and reliability improvements</li><li>Develop PM kitting processes to improve efficiency</li></ul> Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage maintenance teams</li><li>Recognize and reward employee performance</li><li>Drive adherence to company policies and operational procedures</li><li>Support hiring, staffing, and equal opportunity practices</li><li>Conduct performance evaluations and identify training needs</li></ul> Safety, Compliance &amp; Continuous Improvement: <ul><li>Ensure compliance with OSHA, PPE, plant safety systems, ISO, and TS 16949 standards</li><li>Lead TPM initiatives and continuous improvement programs</li><li>Ensure timely completion of safety and quality engagement activities</li></ul> Budget &amp; Stakeholder Management: <ul><li>Manage departmental budgets and cost-saving initiatives</li><li>Prepare reports, maintain records, and handle communications</li><li>Collaborate with external suppliers and OEMs for technical support and training</li></ul>&nbsp;Requirements: Education &amp; Experience: <ul><li>Associate’s Degree + 8+ years of maintenance &amp; leadership experience</li><li>OR</li><li>Bachelor’s Degree in Engineering + 5+ years of experience</li><li>OR</li><li>Equivalent combination of education and experience</li></ul> Technical Expertise: <ul><li>Minimum 5 years of CMMS/database administration experience (Maximo, MP2, Maintenance Connection, eMaint)</li><li>Strong technical writing and documentation skills</li><li>Deep knowledge of maintenance systems, tools, and methodologies</li></ul> Hands-On Experience With: <ul><li>PLC systems</li><li>Electric motors and controllers</li><li>Mechanical, pneumatic, and hydraulic systems</li><li>Vacuum pumps and plant equipment</li></ul> Preferred Skills: <ul><li>Microsoft Office (Excel, Word, Outlook)</li><li>Lean Manufacturing, Six Sigma, 5S (Green Belt preferred)</li><li>Understanding of MTBF, MTTR, and TPM programs&nbsp;</li></ul>

Responsibilities: Performance &amp; Continuous Improvement: <ul><li>Maintain and improve existing products, processes, and specifications</li><li>Drive quality improvements and cost reduction initiatives</li><li>Support product extensions to meet specific customer requirements</li></ul> Daily &amp; Ongoing Activities: <ul><li>Manage engineering change processes (ECR/ECN)</li><li>Lead Product Change Notifications (PCN) to customers</li><li>Conduct root cause analysis and implement corrective actions</li><li>Redesign products to resolve customer complaints and manufacturing challenges</li><li>Coordinate with cross-functional teams for seamless implementation</li></ul> Periodic Responsibilities; <ul><li>Support supplier development and consolidation initiatives</li><li>Participate in A3 problem-solving, Material Review Board, and Rapid Response Board</li><li>Assist manufacturing facilities with processing issues</li><li>Collaborate with product management, sales, and customer service teams</li><li>Develop and execute product testing plans</li><li>Ensure compliance with military specifications (MIL-STD)</li></ul>&nbsp;Requirements: Education <ul><li>Bachelor’s Degree in Mechanical Engineering, Mechatronics Engineering, or equivalent</li></ul> Experience &amp; Skills <ul><li>2–3 years in product engineering or packaging engineering</li></ul> Strong expertise in: <ul><li>3D Modeling (CREO / SolidWorks / Pro-E)</li><li>GD&amp;T (Geometric Dimensioning &amp; Tolerancing)</li><li>Engineering Change Management (ECR/ECN/PCN)</li><li>Lean Manufacturing &amp; Continuous Improvement</li><li>Root Cause Analysis (A3 / 8D methodologies)</li><li>Supplier Development</li><li>Microsoft Office tools</li><li>Knowledge of military specifications (MIL-STD) is a strong advantage&nbsp;</li></ul>

Overview: <ul><li>Project Management Teams manage cross functional engineering projects.&nbsp;</li><li>They work with Product Management, Sales, Quality, Manufacturing, Finance, and other functions across to assure projects meet financial, schedule and customer expectations.&nbsp;</li><li>They are responsible for defining and creating project schedules, on time execution, customer communication, risk mitigation, identifying resource constraints and working with management for resolution, while adhering to Lean PD processes</li></ul> Responsibilities: <ul><li>Accountable for E- mobility Team Performance</li><li>Responsible for allocation of Project/ work/activities within Team</li><li>Responsible for Recruit, motivate, reward, address employee conflict and talent retain.</li><li>Review and provide performance feedback; coach and develop teams; oversee the implementation drive specific talent development programs to improve the capability of the department.</li><li>Identify and manage skill and Training metrics for the department.</li><li>To provide help, technical and professional guidance to other departments and Functional Areas.</li></ul> Requirements: Education/Knowledge: <ul><li>Bachelor’s degree on Engineering (Mechanical / Automobile/Industrial Engineering)</li><li>Knowledge about Product design and development</li><li>Knowledge of Project execution process and methodology</li></ul> Critical Experience: <ul><li>15+ years of experience in Project Management</li><li>Independent Self-starter able to work effectively in a cross functional environment.</li><li>Ability to successfully manage multiple projects and meet scope, schedule, and budget required.</li><li>Experience managing demanding deadlines.</li><li>Experience in managing and leading Inter regional and inter functional teams.</li><li>Strong interpersonal communication skills (oral and writing)</li><li>Ability to interact, influence, delegate and collaborate with multiple teams and individuals.</li><li>Strong analytical skills and problem solving to achieve targets.</li><li>Experience on building Business cases for new potential projects</li><li>Ability to read and interpret engineering drawings and specifications.</li><li>Experience and use of SAP and Microsoft Project</li><li>PMP certification is an advantage.</li></ul>

Overview: <ul><li>The Field Marketing Manager is responsible for driving demand generation for product categories including product launches.&nbsp;</li><li>He will be responsible for executing marketing initiatives &amp; collecting actionable feedback.&nbsp;</li><li>The role involves managing field marketing executives through training, performance reviews, &amp; tracking, while ensuring seamless coordination with sales &amp; promotion team.&nbsp;</li><li>The FMM enables &amp; ensures strong category understanding and connect to the market through the category lens while building User Loyalty through end user engagement &amp; training programs</li></ul> Responsibilities: End User Engagement: <ul><li>Drive user connect programs through effective planning, execution, &amp; PJPs for field marketing executives, ensuring comprehensive user coverage.&nbsp;</li><li>Build strong end user relationships while leading loyalty program implementation &amp; feedback collection.</li></ul> Market Development Plan &amp; Initiatives:&nbsp; <ul><li>Drive Market Development Plans through product demos, trials, &amp; marketing tools to achieve objectives.&nbsp;</li><li>Share key observations and insights on user applications, product used and gaps identified for us to leverage the opportunities.&nbsp;</li><li>Monitor competitor activities and identify opportunities to expand penetration of our products.</li></ul> Product Module Implementation:&nbsp; <ul><li>Help create and drive execution of modules for New Products, Products Under Launch.</li><li>Implement the field marketing plans through executives, in line with guidelines and review the same for improvement.</li></ul> Insights &amp; Feedback:&nbsp; <ul><li>Deliver timely &amp; actionable feedback on initiatives, competitor pricing, promotions, &amp; activities.</li><li>Systematically collect &amp; share feedback from user connect programs to support decision-making.</li></ul> People Management: <ul><li>Facilitate induction, training, &amp; refresher sessions for field marketing executives.</li><li>Review performance against KPIs; provide corrective inputs with Area Sales managers, Category Manager and Business Head.</li></ul> Ways of working: <ul><li>Conduct Field Market reviews as per established processes.&nbsp;</li><li>Ensure timely submission of monthly reports as defined.&nbsp;</li><li>Collaborate with Distributor Sales team to strengthen dealer relationships, enhance visibility, drive range selling.</li></ul> Requirements: <ul><li>10-12 years in Sales, Field Marketing, Business Development roles.&nbsp;</li><li>Preferred experience in Speciality Chemicals, Adhesive, Construction Chemicals, Building Material.&nbsp;</li><li>Must have experience in leading field executives/teams.</li><li>Candidate should have high levels of maturity to engage with multiple stakeholders and should have entrepreneurial ability to identify Category Opportunities.</li></ul> Other Detail: <ul><li>Location of work: Ghana</li><li>Reporting to: Zonal Business Head</li><li>Direct Reportees – Field executives Industries: Adhesives &amp; Sealants, Paints, Construction Chemicals, Coatings, Plywood &amp; Laminates, Building Material.</li></ul>

Overview: <ul><li>An Area Sales Manager is responsible for overseeing sales operations within a specific geographic region.&nbsp;</li><li>Their primary role is to drive revenue growth by developing sales strategies, managing sales teams, building strong customer relationships, and ensuring the achievement of sales targets.&nbsp;</li><li>They analyze market trends, identify new business opportunities, and coordinate with marketing and distribution teams to maximize market share.&nbsp;</li><li>The Area Sales Manager also monitors team performance, provides training and guidance, and ensures consistent implementation of company policies and sales processes.</li></ul> Responsibilities: <ul><li>Delivering primary and secondary sales targets within assigned cluster/ region by driving our core business.</li><li>Identify new business opportunities &amp; nominate to drive the selected offering where we can win.</li><li>Driving demand generation of key products through user engagement to achieve desired results.</li><li>Build &amp; manage relationships with importers, important wholesale &amp; retail outlets &amp; potential influencers.</li><li>Ensure timely primary order collection, maintain commercial hygiene, pricing for the country.</li><li>Support leadership to drive the BTL objectives aligned for the said cluster/ region. In addition, conduct monthly business reviews with local team against the said BTL target.</li><li>Capture &amp; maintain user data &amp; track BTL objective achievement update against it.</li><li>Closely engage with sales team to drive sales numbers</li><li>Mandatory market-working with development &amp; sales team to drive conversion, upgradation &amp; sales. Capture market insights like our products’ feedback &amp; competitor information - performance, team strength, ways of working, pricing, etc.</li><li>Ensure timely submission of claims with complete documentation as per &amp; local laws of the land.</li><li>Follow &amp; abide by COC</li></ul> Requirements: <ul><li>Min 7 years’ experience in Sales &amp; Marketing with user engagement (of which 3 yrs managerial experience is preferred).&nbsp;</li><li>Candidates from Paints, Adhesives, Cement, Construction Chemicals &amp; other Building material industry preferred.</li><li>Graduate from a recognized university. MBA preferred</li></ul>

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257 customer service manager Jobs found

Senior Manager - Portfolio Development

Regional Sales Manager

Finance Specialist (6 Months Contract)

On & Off Trade Specialist

Senior Product Development Engineer

Maintenance Manager

Product Engineer II

Project Manager - E- Mobility/Cables

Field Marketing Manager

Area Sales Manager

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Skills

Industry

Location

Jobtitle

257 customer service manager Jobs found

Senior Manager - Portfolio Development

Regional Sales Manager

Finance Specialist (6 Months Contract)

On & Off Trade Specialist

Senior Product Development Engineer

Maintenance Manager

Product Engineer II

Project Manager - E- Mobility/Cables

Field Marketing Manager

Area Sales Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.