Inside Sales Engineer

L3 Lead -  (Datamart/MXML/Risk)

Front-End Process Integration Engineer

Guest Services Executive  - Receptionist

Senior Executive HSE (Leaders of Tomorrow) DHCM

Lead Workplace Services (VP2)

Senior AQ Engineer

Senior Accountant

Senior Legal Associate -Energy

Senior Manager Financial Reporting (Real Estate)

Responsibilities: <ul><li>Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.</li><li>Lead Generation : Generates leads and qualifies prospects for external sales engineers</li><li>Quotations: Generates Standard quotations for products, tubings, hoses and parts.</li><li>Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.</li><li>Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.</li><li>Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.</li><li>Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.</li><li>Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.</li><li>Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.</li><li>Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.</li><li>Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.</li></ul> Requirements: <ul><li>Ideally you will have technical experience working with mechanically engineered / process equipment products or services.&nbsp;</li><li>This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs.&nbsp;</li><li>Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset.&nbsp;</li><li>Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.&nbsp;</li></ul>

Responsibilities: <ul><li>Plan technical and functional deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan, monitor and manage risks/issues related to technical delivery. </li><li>Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to TDM/Project Manager (PM)/ Program Manager.</li><li>Plan &amp; allocate resources to support EOD tasks &amp; day to day Production tasks requiring assistance.</li><li>Oversee the deployment tasks, arrange for peer review of codes, maker-checker assignment &amp; updating status to release team.</li><li>Own the delivery plan. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the role. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Strong Murex skills (Datamart/MXML/Risk)</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>More than 3 years leadership experience in managing IT delivery teams</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or other large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li></ul>

Responsibilities: Yield Improvement and Failure Analysis: <ul><li>Own overall Front-End process yield performance and drive continuous yield improvement initiatives.</li><li>Perform comprehensive wafer scrap analysis and identify root causes of yield loss through data-driven investigations.</li><li>Partner closely with process module engineers, manufacturing, quality, and equipment teams to resolve process-related yield excursions.</li><li>Develop and implement effective corrective and preventive actions to eliminate recurrence of process and quality issues.</li><li>Lead cross-functional investigations and continuous improvement projects to improve process capability and manufacturing robustness.</li><li>Capture lessons learned into organizational knowledge databases to ensure long-term sustainability.</li></ul> Process Optimization and Development: <ul><li>Design, execute, and analyze Design of Experiments to optimize process conditions and establish robust manufacturing windows.</li><li>Evaluate process performance using statistical techniques and advanced quality tools.</li><li>Identify opportunities for baseline yield, cycle-time, and cost improvements across Front-End processes.</li><li>Support new technology introductions, process qualifications, and industrialization activities.</li></ul> Process Change Management: <ul><li>Plan, coordinate, and execute process changes through Limited Change Requests, ECNs, and qualification activities.</li><li>Assess manufacturing risks associated with process modifications and ensure successful implementation without adverse impact on yield, quality, reliability, or customer requirements.</li><li>Monitor post-implementation performance and drive timely closure of action items.</li><li>Process Transfer and Production Ramp</li><li>Support engineering runs, process flow creation, and manufacturing readiness activities for new products and technologies.</li><li>Coordinate required tooling, accessories, documentation, and process setup activities.</li><li>Review engineering lot results and ensure smooth transition into volume production.</li><li>Monitor initial production performance and drive corrective actions where required.</li></ul> Cross-Functional Collaboration: <ul><li>Work closely with Technology Development teams in Singapore and other development sites on new industrialization projects.</li><li>Provide technical leadership and integration support across process, equipment, manufacturing, quality, and product engineering functions.</li><li>Communicate technical findings, risk assessments, and recommendations effectively to management and stakeholders.</li></ul> Customer Satisfaction: <ul><li>Provide timely initial responses to customer queries.</li><li>Drive rapid containment of yield and performance issues.</li><li>Ensure customer communications are accurate, complete, and clear.</li><li>Close issues and projects within committed timelines through proactive management and without escalation.</li><li>Deliver customer commitments on time</li></ul> Requirements: <ul><li>Bachelor’s Degree in Electrical Engineering, Electronics Engineering, Materials Engineering, Microelectronics, Semiconductor Engineering, or an equivalent discipline.</li><li>Experience in semiconductor wafer fabrication or high-volume electronics manufacturing. Front-End semiconductor process integration experience is highly preferred.</li><li>Hands-on involvement in new technology introduction, process qualification, industrialization, manufacturing ramp-up, yield enhancement, or process control methodologies.</li></ul>

Responsibilities: <ul><li>Welcome guests and manage check-in/check-out processes accurately and efficiently.</li><li>Respond promptly to guest inquiries and requests, ensuring personalized service.</li><li>Coordinate with other departments (Housekeeping, Concierge, Executive Lounge, Recreation, F&amp;B) to fulfill guest needs.</li><li>Handle special requests such as transportation, dining reservations, and amenities.</li><li>Resolve minor guest complaints professionally and escalate complex issues when necessary.</li><li>Promote hotel services and amenities, upselling where appropriate.</li><li>Maintain accurate guest records and ensure compliance with service standards.</li><li>Support VIP and repeat guest recognition programs.</li><li>Uphold safety, security, and privacy protocols at all times.</li></ul> Requirements: <ul><li>High School Diploma</li><li>Bachelor’s degree in Hospitality Management, or a related field.</li><li>1-2 years of experience in customer service or front desk roles within the hospitality industry.</li></ul>

Responsibilities: <ul><li>Support the implementation of Health &amp; Safety Management Systems, policies and regulatory requirements across allocated locations.</li><li>Conduct HSE inspections, fire safety checks, audits and risk assessments, ensuring timely mitigation of identified risks.</li><li>Manage and investigate incidents, accidents and near misses, including corrective actions, emergency response and trend analysis.</li><li>Monitor contractor and service provider HSE performance, including audits, permits, documentation and compliance with agreed standards.</li><li>Support emergency preparedness, drills and response across facilities and operational locations.</li><li>Coordinate with internal teams, contractors and other stakeholders to drive HSE compliance and continuous improvement.</li><li>Support HSE training, awareness initiatives, ISO compliance, reporting and documentation.</li><li>Contribute to ESG, asset compliance and sustainability-related HSE initiatives.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field</li><li>Lead Auditor qualifications ISO 45001</li><li>NEBOSH IGC Level 3 qualification in HSE</li></ul> Other details: <ul><li>Male OR Female candidates</li><li>Experience in Facilities Management / community Management similar or large projects, community, and large malls in HSE role.</li><li>Reports to Associate Director - HSE</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for M365, Exchange, and workplace infrastructure services.</li><li>Provide guidance, mentoring, and knowledge sharing to L2/L3 engineers.</li><li>Own platform health, capacity planning, and continual service improvement initiatives.</li><li>Drive architectural decisions and best practices across collaboration, VDI, and endpoint environments.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support M365 collaboration tools, including Exchange (On-Premise, Hybrid, and Online).</li><li>Oversee and support VMware Horizon (VDI) infrastructure, ensuring availability, performance, and user experience.</li><li>Manage endpoint management solutions (e.g., device compliance, patching, security baselines).</li><li>Provide L3 support for complex incidents and service requests, ensuring timely resolution and root cause analysis.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Unified Communications platforms (e.g., Teams voice/video, collaboration features).</li><li>Collaborate with network and voice teams to resolve communication-related issues.</li><li>Ensure seamless user experience across collaboration and communication tools.</li></ul> Security &amp; Compliance: <ul><li>Administer and support MDM Blackberry mobile suite, Trend Micro, Enterprise Vault, and MTD/MFA solutions.</li><li>Ensure compliance with enterprise security policies, including endpoint and access controls.</li><li>Oversee secure access using IT Admin LAN and Production VDI environments for privileged operations.</li><li>Enforce governance and privileged access management processes.</li></ul> Automation &amp; Optimization: <ul><li>Use PowerShell scripting and automation tools to improve operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive continuous improvement initiatives for system reliability and performance.</li></ul> Incident &amp; Service Management: <ul><li>Lead major incident management (MIM) calls for workplace services.</li><li>Perform advanced troubleshooting and triage of platform-related issues.</li><li>Work closely with the Workplace IT Service Desk for escalations and after-hours support.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with cross-functional teams including infrastructure, security, and applications.</li><li>Act as a point of escalation for business-critical incidents.</li><li>Provide reporting, insights, and recommendations to management.</li></ul> Requirements: <ul><li>Have 8–12 years of experience in M365, Exchange, and enterprise workplace infrastructure.</li><li>Strong expertise in:</li><li>Exchange (On-Prem / Hybrid / Online)</li><li>M365 collaboration ecosystem (Mandatory)</li><li>VMware Horizon (VDI) (Mandatory)&nbsp;</li><li>Endpoint management platforms</li><li>Unified Communications support</li><li>Hands-on experience with security and mobility tools (MDM, MFA, Trend Micro, etc.).</li><li>Strong scripting and automation skills (PowerShell preferred).</li><li>Proven experience in leading teams or acting as technical lead.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li></ul>

Role Description: <ul><li>We are hiring a Senior Quality Engineer for a leading global engineering and manufacturing organisation.</li><li>The role is based at the manufacturing plant and focuses on ensuring product quality, manufacturing process compliance, and customer satisfaction.</li><li>This is a hands-on individual contributor role involving quality engineering, APQP methodologies, process documentation, and customer quality management.</li></ul> Responsibilities: <ul><li>Execute hands-on quality assurance and quality engineering activities at the manufacturing plant.</li><li>Apply all five core APQP (Advanced Product Quality Planning) tools and methodologies in daily operations.</li><li>Develop, create, and maintain process documentation, including Process Flow Charts (PFC) and other relevant quality documents.</li><li>Ensure products and manufacturing processes meet established quality standards and customer requirements.</li><li>Handle customer complaints, quality investigations, root cause analysis, and corrective actions.</li><li>Conduct process observations and support quality-related investigations at customer sites, as required.</li><li>Collaborate with product engineering, R&amp;D, manufacturing, and cross-functional teams to resolve quality issues.</li><li>Independently execute technical quality activities and contribute to continuous improvement initiatives.</li></ul> Requirements: Education &amp; Experience <ul><li>Minimum 5 years of relevant hands-on experience is required; 6+ years is preferred.</li><li>Candidates with strong technical capability may be considered based on their interview assessment.</li><li>Engineering graduates with experience in Quality Assurance, Quality Engineering, Product Engineering, or R&amp;D are eligible.</li><li>Previous experience in the automotive industry or automotive component manufacturing is an advantage.</li></ul> Technical Skills &amp; Competencies <ul><li>Practical experience in quality assurance or quality engineering.</li><li>Mandatory hands-on knowledge and application of all five core APQP tools.</li><li>Experience creating and maintaining process documentation, including PFC.</li><li>Knowledge of customer complaint management, root cause analysis, and corrective actions.</li><li>Strong technical problem-solving skills and understanding of manufacturing processes.</li><li>Ability to independently execute technical activities and adapt quickly to the role</li></ul>

Role Description: <ul><li>Reporting to the Finance Manager, the overall purpose of the Senior Accountant role is to manage the product costing and record to report processes for effective business control.</li></ul> Responsibilities: Financial Performance&nbsp; <ul><li>Coordinating closure of financial period in SAP and ensuring timely and accurate reconciliation of General ledger accounts.</li><li>Coordination of roles/activities leading to end month reporting and preparation of Monthly Management Reports including circularization of weekly podcast numbers, sales report, and monthly EPM upload.&nbsp;</li><li>Provide support with the annual budgeting and quarterly forecast process.&nbsp;</li><li>Prepare accurate and timely product costing for review by Finance manager including vessel-wise landed costs to management/sales team to aide in pricing decisions.</li><li>Review product GR/IR clearing accounts reconciliations and follow up on timely closure of reconciling items.&nbsp;</li><li>Review and co-ordination of submission of supplier Reconciliations: Review of product supplier</li><li>&amp; transporter reconciliations and verification of supplier debit and credit notes ensuring timely supplier payment allocation. Ensure all open items are resolved and follow up for outstanding amounts.&nbsp;&nbsp;</li></ul> People &amp; Culture Leadership&nbsp; <ul><li>Coordination with finance team on book keeping activities leading to end month reporting i.e. sales order process completion, timely booking of suppliers/vendor Invoices.</li><li>Liasing with finance team during TB review and quarterly controls reporting to ensure timely submission of inter-company reconciliations, bank reconciliations, petty cash certificates and customer account reconciliations.</li><li>Liasing with supply and distribution for timely closure of open trade payables.</li><li>Support external stakeholders with information submission (e.g. banks, tax consultants, suppliers etc) Strategy Execution &amp; Transformation&nbsp;</li><li>Review of Trial Balance with emphasis on accuracy and completeness of General Ledger Accounts and up to date reconciliations.</li><li>Digital Transformation: Optimization of SAP and process automation, ensure real time processing. Governance, Compliance &amp; Control</li><li>Fixed Asset Register: Oversee maintenance of Fixed Assets master records with the assistance and support of all assets’ owners.&nbsp;</li><li>Customer Onboarding: Support the commercial team with any analysis required during the customer onboarding process i.e. customer ratio computation.&nbsp;</li><li>Audit Compliance: Assist Finance manager to liaise with and provide information to internal and external auditors and to statutory bodies in line with statutory laws and regulations and drive for closure of identified actions. Assist with KRA Audit Matters &amp; Tax Health Checks by providing necessary support &amp; availing requested information and reconciliations.</li><li>Enhanced Controls Matrix: Ensure timely submission of GR/IR, Supplier/Transporter Accounts, Tax and accruals Reconciliations.</li><li>Regulatory Compliance: Review tax returns prior to filing by 20th monthly and Tax GL Vs Itax reconciliations and VAT account clearing on or before end month.</li></ul> Requirements: <ul><li>A first degree in Accounting/Finance or any related discipline.</li><li>Membership in either of the following professional bodies Certified Public Accountant (CPA-K) or Association of Certified Chartered Accountants (ACCA)</li><li>At least 5 years of post-qualification experience.</li><li>Experience in use of modern accounting/financial techniques and software.</li><li>Must have the experience and capability to ensure timely and accurate preparation of the consolidated financial reports.</li><li>Understanding of finance and accounting principles and standards, responsibilities, code of ethics and certification.</li><li class="ql-align-justify">Ability to identify audit issues, present audit findings and recommendations to the Finance Manager.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Responsibilities: Business Support 70% of Time: <ul><li>Provide support to the Head of Legal – Energy and the Business by implementing initiatives and processes aimed at setting standards and reinforcing a culture of excellence, ambition, ethical behaviour, sustainability, and responsibility.</li><li>Lead the provision of proactive, in-depth, pragmatic, and business-focused advice on all legal and regulatory matters, including corporate and strategic transactions such as acquisitions, dispositions, joint ventures, inter-company relationships, complex commercial agreements, project finance, and day-to-day business matters.</li><li>Lead the drafting, review, negotiation, and execution of commercial agreements for petroleum affiliates and international trading businesses, including fuel purchase and supply agreements, hospitality agreements, and transportation agreements, as well as debt collection initiatives.</li><li>Support the drafting, review, negotiation, and execution of project contracts for power and EPC businesses, including power purchase agreements, implementation agreements, grid connection agreements, wheeling agreements, concessions, gas supply agreements, and EPC contracts.</li><li>Identify legal risks and implications of business transactions, implement the legal and compliance risk strategy, and recommend operational approaches that balance commercial benefits with legal, compliance, and financial risks.</li><li>Keep senior management informed of developments in laws and regulations that may affect the Business.</li><li>Spearhead market entry studies and advise on in-country compliance and business entry requirements as part of due diligence for new business ventures and markets.</li><li>Lead negotiations and discussions with regulatory bodies and counterparties to protect business interests and ensure compliance with legal, regulatory, and compliance requirements, including licensing, HSSE, and ESG requirements across different jurisdictions.</li><li>Regularly monitor and advise on local content requirements in countries where the Business operates or intends to commence operations.</li><li>Monitor developments in petroleum and energy-related laws and regulations, communicate changes to internal stakeholders, and facilitate compliance through policies, procedures, and transaction documents.</li><li>Support external legal counsel in prosecuting or defending proceedings within the Energy Business, including advising on settlement options and preparing settlement agreements.</li><li>Manage the legal budget in line with the overall growth strategy of the Business.</li><li>Provide ad hoc and general business advice, including licensing, employment, and corporate matters.</li><li>Support business development initiatives, including corporate structuring, company incorporations, and drafting, reviewing, and negotiating business agreements such as cooperation agreements, feasibility documents, consultancy agreements, gas sales and purchase agreements, gas transportation agreements, energy shipping agreements, and charter agreements.</li></ul> Strategy Implementation 30% of Time: <ul><li>Consider and recommend suitable M&amp;A structures, including share swaps, share purchases, business acquisitions, and asset purchases.</li><li>Prepare and negotiate transaction documents, including confidentiality agreements, letters of offer, subscription agreements, share purchase agreements, shareholders’ agreements, joint venture agreements, and ancillary documents.</li><li>Manage end-to-end approvals from Competition Authorities in relevant countries, including application processes and necessary appeal management.</li><li>Lead and advise on due diligence exercises involving corporate mergers, asset acquisitions, and divestitures.</li><li>Provide guidance and documentation on employee-related matters arising from M&amp;A and restructuring transactions.</li><li>Advise on corporate and project financing matters, including the suitability, advantages, and disadvantages of equity and debt financing structures.</li><li>Handle intellectual property protection and enforcement, including trademark registration, renewal, assignment processes, and protection of the Businesss intellectual property.</li><li>Undertake any other tasks, functions, and/or authority as delegated by the Head of Legal – Energy.</li></ul> Financial Performance: <ul><li>Coordinating closure of financial period in SAP and ensuring timely and accurate reconciliation of General ledger accounts.</li><li>Coordination of roles/activities leading to end month reporting and preparation of Monthly Management Reports including circularization of weekly podcast numbers, sales report, and monthly EPM upload.&nbsp;</li><li>Provide support with the annual budgeting and quarterly forecast process.&nbsp;</li><li>Prepare accurate and timely product costing for review by Finance manager including vessel-wise landed costs to management/sales team to aide in pricing decisions.</li><li>Review product GR/IR clearing accounts reconciliations and follow up on timely closure of reconciling items.&nbsp;</li><li>Review and co-ordination of submission of supplier Reconciliations: Review of product supplier</li><li>&amp; transporter reconciliations and verification of supplier debit and credit notes ensuring timely supplier payment allocation.&nbsp;</li><li>Ensure all open items are resolved and follow up for outstanding amounts.&nbsp;&nbsp;</li></ul> People &amp; Culture Leadership: <ul><li>Coordination with finance team on book keeping activities leading to end month reporting i.e.&nbsp;</li><li>sales order process completion, timely booking of suppliers/vendor Invoices.</li><li>Liasing with finance team during TB review and quarterly controls reporting to ensure timely submission of inter-company reconciliations, bank reconciliations, petty cash certificates and customer account reconciliations.</li><li>Liasing with supply and distribution for timely closure of open trade payables.</li><li>Support external stakeholders with information submission (e.g. banks, tax consultants, suppliers etc) Strategy Execution &amp; Transformation&nbsp;</li><li>Review of Trial Balance with emphasis on accuracy and completeness of General Ledger Accounts and up to date reconciliations.</li><li>Digital Transformation: Optimization of SAP and process automation, ensure real time processing. Governance, Compliance &amp; Control</li><li>Fixed Asset Register: Oversee maintenance of Fixed Assets master records with the assistance and support of all assets’ owners.&nbsp;</li><li>Customer Onboarding: Support the commercial team with any analysis required during the customer onboarding process i.e. customer ratio computation.&nbsp;</li><li>Audit Compliance: Assist Finance manager to liaise with and provide information to internal and external auditors and to statutory bodies in line with statutory laws and regulations and drive for closure of identified actions.&nbsp;</li><li>Assist with KRA Audit Matters &amp; Tax Health Checks by providing necessary support &amp; availing requested information and reconciliations.</li><li>Enhanced Controls Matrix: Ensure timely submission of GR/IR, Supplier/Transporter Accounts, Tax and accruals Reconciliations.</li><li>Regulatory Compliance: Review tax returns prior to filing by 20th monthly and Tax GL Vs Itax reconciliations and VAT account clearing on or before end month.</li></ul> Requirements: Job Knowledge: <ul><li>Strong drafting and negotiation skills</li><li>Ability to understand, interpret, explain and resolve diverse and challenging legal matters</li><li>Effective interpersonal and relationship building skills</li><li>The ability to simultaneously progress multiple projects / matters</li><li>Team player with the ability to persuade others for compliance</li><li>Willingness to learn with a desire to develop self and others</li><li>Organized, task and detail oriented</li><li>Consistent delivery on time in an ever-changing, fast-paced environment.</li><li>Motivated, confident and creative problem solver, with a strong work ethic, who instinctually pushes projects forward to completion</li><li>Excellent communication skills - both written and oral</li><li>Consensus building</li></ul> Experience: <ul><li>5+ years of relevant legal work experience in a law firm or in-house legal team</li><li>Corporate/commercial experience and exposure to a broad array of transactions</li><li>M&amp;A projects counsel experience</li><li>Experience with regulatory matters specifically for petroleum and energy projects</li><li>Point of contact for legal advice to a broad group of internal clients</li><li>Contract negotiation and provision of legal advice to a diverse client group</li><li>Prior successful experience in negotiations of complex, high value contracts.</li></ul> Education: <ul><li>Bachelors’ of Law degree (LLB) from a recognized institution</li><li>Member in good standing of the relevant Law Society / Professional body</li><li>Advocate of the High Court of Kenya (for Kenya based employees)</li></ul>

Role Description: <ul><li>The Senior Manager – R2R oversees the financial reporting, management reporting and regulatory reporting processes.</li><li>The role is responsible for process efficiency, reporting accuracy and cross-functional collaboration.</li><li>It supports the Director – Record to Report in creating value within the Finance sub-function through continuous improvement and optimisation of existing processes.</li><li>The role also leads the team to foster customer centricity and service excellence, aligned with the shared vision.</li></ul> Responsibilities: 1. Strategic Planning &amp; Financial Governance <ul><li>Support the financial reporting strategy, aligning it with corporate financial goals.</li><li>Ensure compliance with IFRS, US GAAP and local regulatory standards.</li><li>Support financial risk management initiatives to mitigate process risks.</li><li>Guide the team to ensure adherence to reporting processes, guidelines and protocols, delivering against agreed SLAs.</li><li>Track relevant KPIs, identify operational gaps and guide the team in achieving its objectives.</li><li>Support special projects and initiatives that deliver continuous value to Finance and align with business goals.</li></ul> 2. Financial Reporting &amp; Analysis <ul><li>Lead the preparation and review of monthly, quarterly and annual financial reports, ensuring accuracy and compliance with financial regulations and policies.</li><li>Oversee the preparation of financial statements and management reports that provide insights into financial performance.</li><li>Ensure reporting processes align with business goals and regulatory requirements.</li><li>Manage the consolidation process.</li><li>Review and approve financial statement footnotes and disclosures.</li></ul> 3. Management Reporting <ul><li>Develop and maintain management reports and dashboards.</li><li>Analyse financial results and provide insights to senior management.</li><li>Prepare variance analysis comparing actual results with budgets and forecasts.</li><li>Collaborate with the FP&amp;A team to align financial reporting with planning and analysis.</li></ul> 4. Regulatory Reporting <ul><li>Ensure compliance with reporting requirements and deadlines.</li><li>Monitor changes in reporting standards and implement necessary updates.</li><li>Liaise with external auditors during the audit process.</li></ul> 5. Stakeholder Management <ul><li>Collaborate with Finance teams to ensure financial data is accurate and up to date.</li><li>Act as the primary escalation point for critical issues, coordinating with IT and other stakeholders to ensure timely resolution.</li><li>Manage a team of Assistant Managers, Senior Associates and Associates within reporting.</li><li>Build strong working relationships with Finance, Internal Audit, Business Operations and other internal stakeholders.</li><li>Provide regular updates and escalate issues to senior management in a timely manner.</li></ul> 6. Internal Controls &amp; Compliance <ul><li>Ensure reporting processes comply with GAAP/IFRS and internal policies.</li><li>Implement and maintain internal controls related to financial reporting.</li><li>Monitor compliance procedures, identify control gaps and drive corrective actions.</li><li>Monitor adherence to risk assessment frameworks and checklists across operations, systems and processes.</li><li>Review risk assessment outcomes and implement appropriate controls to address identified vulnerabilities.</li></ul> 7. Process Improvement &amp; Reporting <ul><li>Identify and implement reporting process improvements, including automation tools and reporting systems.</li><li>Develop best practices that improve accuracy and reduce manual effort.</li><li>Standardise R2R processes across subsidiaries while maintaining necessary flexibility.</li><li>Assess reporting workflows and drive initiatives to reduce cycle times and improve accuracy.</li><li>Identify opportunities to reduce costs and improve operational efficiency.</li><li>Collaborate with internal and external stakeholders to implement process improvements effectively.</li></ul> 8. People Management <ul><li>Lead the team and ensure individual objectives and priorities align with Finance and overall business objectives.</li><li>Provide day-to-day supervision and support to direct reports in achieving operational goals.</li><li>Monitor team upskilling and continuous development in line with Finance capability requirements and service priorities.</li><li>Foster a customer-centric and service-oriented culture that encourages innovation and high performance.</li></ul> Requirements: Qualifications, Experience &amp; Skills <ul><li>A bachelor’s degree in Accounting or Finance is required.</li><li>Professional certification such as CA, CPA or ACCA is required.</li></ul> Experience <ul><li>At least 7 years of experience in financial reporting, general ledger, financial close processes or a similar area.</li><li>Strong expertise in financial controls, compliance and governance frameworks.</li><li>A proven track record in stakeholder management and service excellence.</li><li>Strong leadership and relationship management skills, with a customer-focused approach.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>A strong understanding of Finance functions and processes.</li><li>Real estate or related-sector experience is preferred.</li><li>Experience in finance shared services is preferred.</li><li>Middle East regional experience is preferred.</li></ul> Technical Skills &amp; Competencies <ul><li>Experience with ERP systems such as Oracle Fusion and FCCS.</li><li>Familiarity with tools and technologies such as ARCS and AI-driven analytics.</li><li>Strong knowledge of GAAP/IFRS and financial reporting requirements.</li><li>Behavioural Competencies</li><li>Strategic orientation</li><li>Customer focus</li><li>Intrapreneurial thinking</li><li>Talent focus and employee centricity</li><li>Process excellence and execution focus</li><li>Innovation</li><li>Team leadership</li></ul>

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256 customer service specialist Jobs found

Inside Sales Engineer

L3 Lead - (Datamart/MXML/Risk)

Front-End Process Integration Engineer

Guest Services Executive - Receptionist

Senior Executive HSE (Leaders of Tomorrow) DHCM

Lead Workplace Services (VP2)

Senior AQ Engineer

Senior Accountant

Senior Legal Associate -Energy

Senior Manager Financial Reporting (Real Estate)

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Skills

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256 customer service specialist Jobs found

Inside Sales Engineer

L3 Lead - (Datamart/MXML/Risk)

Front-End Process Integration Engineer

Guest Services Executive - Receptionist

Senior Executive HSE (Leaders of Tomorrow) DHCM

Lead Workplace Services (VP2)

Senior AQ Engineer

Senior Accountant

Senior Legal Associate -Energy

Senior Manager Financial Reporting (Real Estate)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.