Supply Chain Specialist (6 Months Contract )

Sales Administrator

Senior Manager - Portfolio Development

Finance Specialist (6 Months Contract)

On & Off Trade Specialist

Service Technician

Service Coordinator

Senior Product Development Engineer

Product Engineer II

Responsibilities: Logistics Management <ul><li>Act as point of contact with freight forwarders for logistics execution</li><li>Point of contact for responsible suppliers to ensure deliveries on time for customers&nbsp;</li><li>Weekly monitoring of the shipments and updating arrivals in BI.&nbsp;</li><li>Dispatch planning considering product availability from suppliers and shipping schedules shared by freight forwarders.</li></ul> Performance Management <ul><li>Measuring all KPIs for internal teams to help running sessions to develop action plan for continuous improvement.</li><li>Managing performance reviews for logistics partners (monthly &amp; quarterly)</li><li>Running supply reviews and performance for product suppliers.</li></ul> Requirements: <ul><li>Bachelor’s Degree minimum, Master’s Degree an advantage</li><li>2-3 years’ minimum of Supply chain planning</li><li>Analytical &amp; Demand Planning&nbsp;</li><li>Excellent communication &amp; presentation skills&nbsp;</li><li>Proven track record of success&nbsp;</li><li>Good in English proficiency&nbsp;</li><li>Energetic, creative, self-motivated, team motivated, result oriented and sense of ownership.&nbsp;</li><li>Placement in Bangkok, Thailand</li></ul>

Responsibilities: <ul><li>Take ownership of claims from the moment of receival until resolved</li><li>Implement all necessary routines to maintain organisation and ensure all areas of responsibility are systematically addressed in a certain timeframe</li><li>Customer assessment of sales admin to provide effective support and deliver necessary positive outcomes within area of responsibility</li></ul> Requirements: <ul><li>Education &amp; Experience: 2 years working at medium to large FMCG company. If not, then must have a bachelor’s degree.</li><li>Required Skills and Competencies: English at professional standard, organised mindset, effective and efficient communication both in-person and on email, Microsoft Excel,</li><li>Personality / Attitude: Takes ownership, self-determination, always looking to improve, friendly and interpersonal skills.</li></ul>

Key Responsibilities: Global Portfolio Strategy <ul><li>Define and implement a unified global portfolio vision to meet future consumer/customer needs for filters and beyond filters (combustibles and next generation products)</li><li>Direct multi category program and project management to ensure innovation efforts are focused towards building a healthy portfolio</li><li>Balance global consistency with regional customization to maximize market relevance and profitability.</li><li>Oversee portfolio lifecycle management, including launches, rationalization, and category transitions.</li></ul>&nbsp;Market &amp; Consumer Insights <ul><li>Lead global research initiatives to capture consumer trends, competitive intelligence, and regulatory shifts across regions.</li><li>Translate insights into global portfolio strategies and innovation pipelines</li></ul> Innovation &amp; Product Development <ul><li>Drive global innovation programs, ensuring new products meet consumer demand and comply with international regulations.</li><li>Be the one stop shop for innovation – where commercial team and customers channel their initial ideas and requests before being formalized into innovation projects</li></ul>&nbsp;Cross-Regional Leadership <ul><li>Align regional commercial directors and managers under a global framework.</li><li>Facilitate knowledge sharing and best practices across markets to accelerate growth.</li><li>Act as the key liaison between commercial, operations and innovations teams</li></ul>&nbsp;Regulatory &amp; Compliance Oversight <ul><li>Monitor and interpret global regulatory developments impacting tobacco categories.</li><li>Ensure portfolio decisions adhere to international laws, trade agreements, and corporate responsibility standards.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in engineering ,Business, Marketing, Economics, or related field; MBA strongly preferred.</li><li>12+ years of experience in FMCG, tobacco, or regulated industries, with at least 5 years in global portfolio/category leadership.</li><li>Deep understanding of international tobacco industry dynamics, consumer behavior, and regulatory frameworks.</li><li>Proven track record in global strategic planning, innovation, and cross-market leadership.</li><li>Exceptional communication, negotiation, and stakeholder management skills across diverse cultures.</li></ul>&nbsp;Competencies <ul><li>Strategic global mindset with commercial acumen.</li><li>Ability to balance global consistency with local market needs.</li><li>Leadership and team development across geographies.</li><li>Strong influencing skills in complex stakeholder environments.</li><li>Ethical decision-making and commitment to responsible global business practices.</li></ul>

Responsibilities: <ul><li>Manage AR related activities in SAP including Customer Onboarding (as per policy), customer master database management, Credit Limit mapping, Pricing database update, Sales order release</li><li>Manage AR overdue status, claims processing, collection status, provisioning of doubtful debts, bad debts</li><li>Managing regularly AR balances reconciliations and liaison with commercial team and customers, consultants etc.</li><li>Support at month end for accruals, movements, documentation etc.</li><li>Support in statutory and internal audits related to above areas</li></ul> Requirements: <ul><li>Minimum 3 Years experience of SAP S4 for Sales / AR related Module</li><li>Minimum 3 Years experience of Alco Bev Industry – AR Management standpoint</li><li>Strong analytical skills with the ability to interpret data and drive business decisions.</li><li>Advanced proficiency in Excel and data analytics for reporting, forecasting, and planning.</li><li>Process-driven mindset, ensuring structured execution and business predictability.</li></ul>

Responsibilities: <ul><li>Oversee distributor relationships, shipment delivery, depletion tracking, and overall operations</li><li>Manage all aspects of On and Off Trade execution</li><li>Ensure timely processing of purchase orders, A&amp;P budgets, and claim settlements for operational excellence</li><li>Ensuring brand availability, menu listing, and appropriate pricing in on premise outlets</li><li>Monitor outlet level inventory and plan stock replenishment aligned with sales opportunities</li><li>Ensure products are correctly priced, ticketed, and displayed across unpaid shelves and paid elements (wall bays, gondolas, shelf in shelf)</li><li>Execute in store visibility initiatives and build impactful displays as per annual plans</li><li>Manage visibility and activation calendars, ensuring flawless execution of brand experiences</li><li>Plan, execute, and review gift pack promotions to deliver pre aligned objectives</li><li>Deliver merchandising services tailored to diverse customer needs</li><li>Build and maintain strong relationships with counter salesmen, bar managers, restaurant managers, and general managers</li><li>Handle ad hoc administrative tasks as required</li></ul> Requirements: <ul><li>Self-motivator</li><li>Liquor Industry experience of 3+yrs</li><li>Ability to network and build relationships</li><li>Previous merchandising &amp;/or retail experience</li><li>Knowledge of retail activation planning/ management/ operation</li><li>High attention to detail</li><li>Excellent time management skills</li><li>Basic to intermediate MS Office (word, Excel, Outlook and PowerPoint)</li><li>Ability to work varied hours</li><li>Knowledge of the Liquor industry and regulatory environment, and communication guidelines</li></ul>

Responsibilities: Commissioning &amp; Startup: <ul><li>Installing new UPS systems and energy storage solutions at client sites.
</li></ul> Preventive &amp; Corrective Maintenance:: <ul><li>Conducting battery replacements, system audits, and component repairs to maintain high availability.</li></ul> Troubleshooting: <ul><li>Diagnosing complex electrical and software issues on critical power systems.</li></ul> Customer Support: <ul><li>Delivering technical feedback, creating service reports, and offering solutions to meet customer needs.</li></ul> Safety Compliance: <ul><li>Ensuring all work complies with health and safety standards. </li></ul> Requirements: <ul><li>Technical Education: Background in electrical engineering or equivalent technical field.</li><li>Experience: Previous experience with UPS or power electronics, with roles ranging from entry-level to experienced technicians.</li><li>Skills: Strong diagnostic ability, proficiency with diagnostic tools, and customer service skills.</li><li>Travel: Ability to travel to customer sites as needed</li></ul>

Responsibilities: <ul><li>Coordinate monthly contract visits (report extraction, customer contact, scheduling, job creation and report distribution).</li><li>Manage off contract maintenance visits and reactive call outs.</li><li>Support service contracts, ensuring compliance with SLAs.</li><li>Assist with accounts receivable/payable processes related to service activities.</li><li>Handling of incoming calls and other communications related to service activities.</li><li>Processing of orders to factories and 3rd party suppliers, administration of payables to suppliers in collaboration with our Singapore-based accounts team.</li><li>Support processing of customer purchase orders, delivery dockets to the warehouse and invoicing of clients through ERP SAP B1.&nbsp;</li></ul> Requirements: <ul><li>Relevant experiences with order processing</li><li>1-3 years’ experience in administration / reception</li><li>Experience as a coordinator within service-related industry</li></ul>

Responsibilities: <ul><li>Manage the complete product development life cycle (starting from voice of customer, ideation, Design Conceptualization, Creation of product specifications, 3D design, Prototyping, Product testing, Product qualification, Project Execution &amp; Sustenance till product end of life)</li><li>Build a deep understanding of market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams</li><li>Work closely with customer/sales/PM in getting the right and clear VOC (voice of customer), make engineering evaluation/proposal to customer.</li><li>Maintain a System level understanding of customer application and the cable design/concept necessary for providing a solution to the customers’ expectation.</li><li>Follow LEANPD Project Process to support project team from PDE perspective to complete Project (NPI or Sustaining) on time, quality and budget.&nbsp;</li><li>Drive the development and release of product, scale-up through stage-gate reviews, ensuring milestone commitments are maintained.</li><li>Technical support to customer, sales, PM and plant team.&nbsp;</li><li>Conduct necessary test, engineering analysis, trouble shooting and verification.</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all company technical, quality, and cost objectives</li><li>Introduce breakthrough technologies by partnering technically with our customers worldwide and with our company Global competency centers to enhance business revenue &amp; growth.</li></ul> Requirements: <ul><li>Bachelor degree (Mechanical) required and Master is preferred</li><li>Knowledge about various phases of product realization and product development</li><li>Knowledge of state-of-the-art design tools such as 3D Computer Aided Design (CAD), modelling, Geometric Dimension &amp; Tolerancing (GD&amp;T), electrical &amp; electronic design and Simulation</li><li>Basic knowledge in manufacturing process (machining, molding, stamping, plating, etc.) will be a plus.</li><li>Basic knowledge in material (metal/plastic) properties will be a plus.</li><li>Knowledge of power distribution system and connection components.</li><li>Familiarity with power safety standards and agency approval of power connector/cable/cable assembly.</li><li>Basic FEA simulation on mechanical, mold-flow, and Thermal.</li><li>Familiarity with quality tools (FMEA, 6sigma, DOE, 8D…) will be a plus.</li><li>10+ years working experience as new product development related position and 5+ years of working experience on product developing of RF Products/Antennas.</li><li>Connector, especially Power/Industrial/Auto connector design background will be a plus.</li><li>Experience on power distribution inter/intra system is required.</li><li>This position is highly technical and requires an individual who can work independently.</li><li>Experience on product compliance certification (Product, Safety, Environment substance control)</li><li>Experience in design for manufacturing and assembly (DFMA), design for cost (DFC), design for manufacturing (DFM)</li><li>Application Engineering: Ability to understand customer requirements &amp; offer engineering solutions</li><li>Engineering management across cross functional teams: Developing technical roadmaps to align with market direction &amp; communicating it across business units, management &amp; customers to share applicable technology</li><li>Working together with global team.</li><li>Optimizing engineering &amp; innovation: Defining &amp; managing IP strategy &amp; constantly improving products through R&amp;D</li><li>Quick learning capability: Acquire the necessary skill set, assuring succession &amp; phase in the organization, procedure and culture.</li><li>Quality controller: Ability to assure quality for services, documents and prints.</li><li>Good presentation skills with usage of PowerPoint</li></ul>

Responsibilities: Performance &amp; Continuous Improvement: <ul><li>Maintain and improve existing products, processes, and specifications</li><li>Drive quality improvements and cost reduction initiatives</li><li>Support product extensions to meet specific customer requirements</li></ul> Daily &amp; Ongoing Activities: <ul><li>Manage engineering change processes (ECR/ECN)</li><li>Lead Product Change Notifications (PCN) to customers</li><li>Conduct root cause analysis and implement corrective actions</li><li>Redesign products to resolve customer complaints and manufacturing challenges</li><li>Coordinate with cross-functional teams for seamless implementation</li></ul> Periodic Responsibilities; <ul><li>Support supplier development and consolidation initiatives</li><li>Participate in A3 problem-solving, Material Review Board, and Rapid Response Board</li><li>Assist manufacturing facilities with processing issues</li><li>Collaborate with product management, sales, and customer service teams</li><li>Develop and execute product testing plans</li><li>Ensure compliance with military specifications (MIL-STD)</li></ul>&nbsp;Requirements: Education <ul><li>Bachelor’s Degree in Mechanical Engineering, Mechatronics Engineering, or equivalent</li></ul> Experience &amp; Skills <ul><li>2–3 years in product engineering or packaging engineering</li></ul> Strong expertise in: <ul><li>3D Modeling (CREO / SolidWorks / Pro-E)</li><li>GD&amp;T (Geometric Dimensioning &amp; Tolerancing)</li><li>Engineering Change Management (ECR/ECN/PCN)</li><li>Lean Manufacturing &amp; Continuous Improvement</li><li>Root Cause Analysis (A3 / 8D methodologies)</li><li>Supplier Development</li><li>Microsoft Office tools</li><li>Knowledge of military specifications (MIL-STD) is a strong advantage&nbsp;</li></ul>

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203 customer service specialist Jobs found

Supply Chain Specialist (6 Months Contract )

Sales Administrator

Senior Manager - Portfolio Development

Finance Specialist (6 Months Contract)

On & Off Trade Specialist

On & Off Trade Specialist

Service Technician

Service Coordinator

Senior Product Development Engineer

Product Engineer II

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Skills

Industry

Location

Jobtitle

203 customer service specialist Jobs found

Supply Chain Specialist (6 Months Contract )

Sales Administrator

Senior Manager - Portfolio Development

Finance Specialist (6 Months Contract)

On & Off Trade Specialist

On & Off Trade Specialist

Service Technician

Service Coordinator

Senior Product Development Engineer

Product Engineer II

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.