HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

Product Line Sales Manager – Fire Systems & Devices

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Product Line Sales Manager – Life Safety

Supply Chain Specialist (6 Months Contract )

Sales Administrator

Senior Manager - Portfolio Development

Finance Specialist (6 Months Contract)

Responsibilities:&nbsp; <ul><li>We are looking for a result driven and qualified Human Resources (HR) Manager, with business partnering skills, to oversee a full spectrum of Human Resources services. Reporting to the Global Human Resources Business Partner - Operations, dotted-line to Site General Manager, the incumbent is responsible for leading the full spectrum of HR functions at the site, ensuring strong HR operations, workforce stability, and alignment with global HR strategies.</li><li>This role partners closely with site leadership to drive performance, strengthen organizational capability, and build a resilient, high-performing workforce.</li></ul> The incumbent will: Business Partnering &amp; Leadership Support <ul><li>Act as a strategic HR partner to the Site General Manager and leadership team.</li><li>Provide guidance on organizational design, workforce planning, and people strategies.</li><li>Support leaders in decision-making related to performance, engagement, and talent.</li></ul> Talent Management &amp; Workforce Planning <ul><li>Lead manpower planning aligned with production and operational needs.</li><li>Drive recruitment strategies, especially for operators, technicians, and critical roles.</li><li>Build and maintain talent pipelines (including internal mobility across GSO sites).</li><li>Oversee onboarding and integration of new hires.</li></ul> Performance &amp; Capability Development <ul><li>Implement performance management processes and ensure consistency.</li><li>Identify capability gaps and drive training and development initiatives.</li><li>Partner with global teams to deploy leadership development programs.</li><li>Strengthen frontline leadership capability (e.g., supervisors, shift leads, cell leads).</li></ul> Employee Engagement &amp; Culture <ul><li>Drive engagement initiatives aligned with site needs and global framework.</li><li>Developing and executing engagement action plans.</li><li>Monitor employee sentiment, attrition trends, and address root causes.</li><li>Foster a positive, inclusive, and high-performance culture.</li></ul> Employee Relations &amp; Compliance <ul><li>Manage employee relations issues, including disciplinary cases and grievances.</li><li>Ensure compliance with local labor laws and company policies.</li><li>Partner with legal or external stakeholders when required.</li><li>Promote fair and consistent HR practices across the site.</li></ul> HR Operations &amp; Excellence <ul><li>Oversee HR operations including payroll inputs, benefits administration, and HR systems.</li><li>Ensure data accuracy and timely reporting (headcount, attrition, etc.).</li><li>Drive HR process improvements and standardization.</li><li>Ensure audit readiness and compliance with internal controls.</li></ul> Site HR Team Leadership <ul><li>Lead, coach, and develop the site HR team.</li><li>Build HR capability to act as strong business partners to line managers.</li><li>Drive consistency and quality in HR service delivery.</li></ul> Change Management &amp; Transformation <ul><li>Lead HR initiatives related to transformation, restructuring, or stabilization.</li><li>Support crisis management and recovery plans (e.g., high attrition, ramp-up challenges).</li></ul> Requirements: <ul><li>More than 10 years’ experience in site HR leadership roles supporting about 80 employees’ size, and manufacturing experience is a must,</li><li>BA/BS degree, or equivalent combination of education and experience.&nbsp;</li><li>SHRM or PHR Certificate.&nbsp;</li><li>Ability to deliver change management programs.&nbsp;</li><li>Extensive knowledge of employment laws and practices.</li><li class="ql-align-justify">Excellent problem solving and critical thinking abilities demonstrate a high competence in organizational decision making.</li></ul>

Responsibilities: Lead Consultant Responsibilities <ul><li>Provide oversight and ensure solutions align with the broader business architecture, avoiding siloed approaches.</li><li>Ensure modifications to shared functionalities are evaluated holistically to avoid conflicting changes.</li><li>Establish and enforce best practices, including clear documentation, intuitive configurations, and optimized parameter settings.</li><li>Challenge business requirements to ensure cost-effective and value-driven solutions.</li><li>Harmonize design across multiple consultants, teams, and projects to enhance consistency and efficiency.</li></ul> Work closely with the ERP Solution Architect to ensure: <ul><li>Alignment with Microsoft’s roadmap and strategic ERP direction.</li><li>Architectural consistency across process areas and technical solutions.</li><li>Risk assessment for system-critical modifications.</li><li>Data migration strategies align with the overall system architecture.</li><li>Identification and resolution of conflicts with other processes, modifications, or upcoming Microsoft updates.</li></ul> Service-Specific Responsibilities <ul><li>Lead solution delivery for Service processes based on D365 Finance and Operations modules, covering:</li></ul> <ul><li>Project Management and Accounting module</li><li>HSO Service Management module</li><li>Intercompany chain</li><li>Sales orders and Return orders management</li><li>Advanced Warehousing (incl. Batch and Serial tracking)</li><li>Act as the primary owner and project lead for Service-related ERP implementations and enhancements.</li><li>Analyze business needs and develop solution concepts.</li><li>Design, configure, and document ERP solutions.</li><li>Provide detailed requirements for the development team.</li></ul> Requirements: <ul><li>Extensive experience (min. 5 years) as a Microsoft D365 ERP F&amp;O IT Consultant with a focus on Service.</li><li>Agile mindset and ability to work independently.</li><li>Strong analytical and problem-solving skills, with the ability to think critically under pressure.</li><li>Excellent communication skills, capable of engaging with stakeholders at all levels.</li><li>Leadership skills, including the ability to mentor consultants and drive best practices across teams.</li><li>Fluent in English.</li></ul>

Responsibilities: <ul><li>Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.</li><li>Prepare and summarize client meetings by scheduling and confirming meetings, entering data into contact manager, building the agenda and summary of meetings, escorting clients to advisor meeting and providing vital follow-up.</li><li>Ensure new business paperwork is submitted efficiently which includes preparation of forms and documentation for submission to home office, acquisition of appropriate signatures, tracking of new insurance applications and coordination of rollovers.</li><li>Coordinate marketing events which include organizing the event, contacting vendors, finalizing event details, crafting marketing compliance documentation and managing event marketing reimbursement.</li><li>Provide general administrative duties such as answering the advisors’ phone, processing expense management reports, preparing routine client correspondence, supporting closes, setting up client documents and new business correspondence and alerts. </li></ul> Requirements: <ul><li>Bachelors degree or equivalent.</li><li>3 - 5 years relevant experience required.</li><li>Series 7 or ability to obtain within 150 days.</li><li>State securities agent registration (S63 or S66) or ability to obtain within 150 days.</li><li>Experience working in a client service environment.</li><li>Detail-oriented, strong math, and analytical skills. Good organization and time management skills.</li><li>Able to manage multiple priorities and prioritize effectively. Able to independently work with minimal direct supervision.</li><li>Able to communicate with all levels within the organization. Process oriented and can work with a team.</li><li>Strong computer and software skills. Preferred Qualifications:</li><li>State IAR registration (S65 or S66) or ability to obtain within 150 days.</li><li>Life, Accident, and Health licenses &amp; Variable Contracts or ability to obtain within 150 days.</li></ul>

Responsibilities: <ul><li>Take full ownership for sales growth and profit plan execution.</li><li>Define and drive business development strategies and growth initiatives, staying informed on market trends, competitor landscape, and industry activity.</li><li>Develop existing customers (stockists and Systems Integrators), promoting the full Fire portfolio and engaging key decision‑makers.</li><li>Target larger project scopes (Tier 1 / Tier 2), with a focus on Digital, Connected, and Cybersecurity-enabled fire applications.</li><li>Identify and win new business opportunities across systems and devices.</li><li>Facilitate and strengthen Systems Integrator partnerships, driving customer engagement, meetings, and events.</li><li>Collaborate with product line, operations, and country sales teams to achieve commercial targets.</li><li>Implement and manage customer and CSO pricing strategies.</li><li>Embrace standard processes and tools, including Salesforce and CRM pipeline management.</li><li>Travel across the assigned region and to the UK Headquarters as required (minimum once per quarter).</li></ul> Requirements: <ul><li>Degree-level education or equivalent professional experience</li><li>10+ years’ commercial experience in the Fire Alarm market or a comparable Life Safety industry</li><li>Proven commercial experience managing large customers, especially Fire Distributors and Systems Integrators</li><li>Strong working knowledge of fire detection systems, technologies, and relevant standards</li><li>Fluency in Turkish and English essential</li></ul>

Overview: <ul><li>On-site customer work across the EMEA region (Data Centers, Utilities, Oil &amp; Gas) Remote work handling administrative and planning tasks</li><li>Candidates can be based in Ireland, the UK, Netherlands, Poland, or Romania, ideally near a major airport.</li></ul> Responsibilities: <ul><li>Lead installation, maintenance, commissioning, testing, and fault-finding of MV and HV equipment</li><li>Lead installation projects, oversee third-party providers, support fellow engineers, and ensure equipment operates at optimal performance.</li><li>Perform site testing (e.g., insulation resistance, primary/secondary injection, functional testing)</li><li>Provide advanced technical support and root cause analysis for complex power distribution fault</li><li>Review and approve service documentation, test reports, and commissioning records</li><li>Act as the primary customer contact during project execution</li><li>Support and mentor service engineers, promoting safety and best practices</li><li>Collaborate with project teams to meet delivery targets and ensure customer satisfaction</li></ul> Requirements: <ul><li>Higher Diploma or Degree in Electrical Engineering</li><li>Proven experience in power distribution testing and commissioning</li><li>Ability to test and commission large MV to HV installations</li><li>Experience with protection relay programming</li><li>Strong IT skills and attention to detail</li><li>This is a hands-on, customer-facing position suited for candidates with a strong technical background. Skills:</li><li>Strong troubleshooting and problem-solving abilities</li><li>Leadership mindset with the ability to coach and develop others</li><li>Flexibility to travel extensively across the EMEA region</li></ul>

About the Role: <ul><li>We are looking for a seasoned Product Line Sales Manager to drive profitable growth of our Life Safety portfolio across the Benelux and Nordic regions.</li><li>This is a strategic commercial leadership role where you will work cross-functionally with country sales teams, product leaders, and operational stakeholders to accelerate market penetration and business growth. </li></ul> Responsibilities: <ul><li>Own and deliver sales growth and profitability targets for Life Safety product lines</li><li>Develop and execute regional go-to-market and business growth strategies</li><li>Enable country sales teams to expand customer base and increase portfolio penetration</li><li>Drive opportunities in Fire Alarm &amp; Emergency Lighting solutions</li><li>Identify and build new business pipelines and strategic accounts</li><li>Collaborate with internal teams to ensure aligned execution across regions</li><li>Support pricing strategies and commercial excellence initiatives</li><li>Promote use of CRM tools (e.g., Salesforce) for pipeline and data-driven decisions</li><li>Lead engagement through sales reviews, events, and partner collaborations</li><li>Travel within the region (approx. quarterly or as required) </li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelor’s degree (Engineering preferred) or equivalent experience</li><li>5+ years of experience in Life Safety or related industry</li><li>Strong exposure to matrix organizations and cross-country operations</li><li>Experience working with distributors, system integrators, and large accounts Key Skills</li><li>Strong commercial acumen and strategic thinking</li><li>Proven ability to influence without direct authority</li><li>Deep understanding of Life Safety solutions and market dynamics</li><li>Excellent stakeholder management and collaboration skills</li><li>Strong analytical and problem-solving mindset</li><li>Effective communication and presentation skills</li><li>Ability to drive performance through teams</li></ul>

Responsibilities: Logistics Management <ul><li>Act as point of contact with freight forwarders for logistics execution</li><li>Point of contact for responsible suppliers to ensure deliveries on time for customers&nbsp;</li><li>Weekly monitoring of the shipments and updating arrivals in BI.&nbsp;</li><li>Dispatch planning considering product availability from suppliers and shipping schedules shared by freight forwarders.</li></ul> Performance Management <ul><li>Measuring all KPIs for internal teams to help running sessions to develop action plan for continuous improvement.</li><li>Managing performance reviews for logistics partners (monthly &amp; quarterly)</li><li>Running supply reviews and performance for product suppliers.</li></ul> Requirements: <ul><li>Bachelor’s Degree minimum, Master’s Degree an advantage</li><li>2-3 years’ minimum of Supply chain planning</li><li>Analytical &amp; Demand Planning&nbsp;</li><li>Excellent communication &amp; presentation skills&nbsp;</li><li>Proven track record of success&nbsp;</li><li>Good in English proficiency&nbsp;</li><li>Energetic, creative, self-motivated, team motivated, result oriented and sense of ownership.&nbsp;</li><li>Placement in Bangkok, Thailand</li></ul>

Responsibilities: <ul><li>Take ownership of claims from the moment of receival until resolved</li><li>Implement all necessary routines to maintain organisation and ensure all areas of responsibility are systematically addressed in a certain timeframe</li><li>Customer assessment of sales admin to provide effective support and deliver necessary positive outcomes within area of responsibility</li></ul> Requirements: <ul><li>Education &amp; Experience: 2 years working at medium to large FMCG company. If not, then must have a bachelor’s degree.</li><li>Required Skills and Competencies: English at professional standard, organised mindset, effective and efficient communication both in-person and on email, Microsoft Excel,</li><li>Personality / Attitude: Takes ownership, self-determination, always looking to improve, friendly and interpersonal skills.</li></ul>

Key Responsibilities: Global Portfolio Strategy <ul><li>Define and implement a unified global portfolio vision to meet future consumer/customer needs for filters and beyond filters (combustibles and next generation products)</li><li>Direct multi category program and project management to ensure innovation efforts are focused towards building a healthy portfolio</li><li>Balance global consistency with regional customization to maximize market relevance and profitability.</li><li>Oversee portfolio lifecycle management, including launches, rationalization, and category transitions.</li></ul>&nbsp;Market &amp; Consumer Insights <ul><li>Lead global research initiatives to capture consumer trends, competitive intelligence, and regulatory shifts across regions.</li><li>Translate insights into global portfolio strategies and innovation pipelines</li></ul> Innovation &amp; Product Development <ul><li>Drive global innovation programs, ensuring new products meet consumer demand and comply with international regulations.</li><li>Be the one stop shop for innovation – where commercial team and customers channel their initial ideas and requests before being formalized into innovation projects</li></ul>&nbsp;Cross-Regional Leadership <ul><li>Align regional commercial directors and managers under a global framework.</li><li>Facilitate knowledge sharing and best practices across markets to accelerate growth.</li><li>Act as the key liaison between commercial, operations and innovations teams</li></ul>&nbsp;Regulatory &amp; Compliance Oversight <ul><li>Monitor and interpret global regulatory developments impacting tobacco categories.</li><li>Ensure portfolio decisions adhere to international laws, trade agreements, and corporate responsibility standards.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in engineering ,Business, Marketing, Economics, or related field; MBA strongly preferred.</li><li>12+ years of experience in FMCG, tobacco, or regulated industries, with at least 5 years in global portfolio/category leadership.</li><li>Deep understanding of international tobacco industry dynamics, consumer behavior, and regulatory frameworks.</li><li>Proven track record in global strategic planning, innovation, and cross-market leadership.</li><li>Exceptional communication, negotiation, and stakeholder management skills across diverse cultures.</li></ul>&nbsp;Competencies <ul><li>Strategic global mindset with commercial acumen.</li><li>Ability to balance global consistency with local market needs.</li><li>Leadership and team development across geographies.</li><li>Strong influencing skills in complex stakeholder environments.</li><li>Ethical decision-making and commitment to responsible global business practices.</li></ul>

Responsibilities: <ul><li>Manage AR related activities in SAP including Customer Onboarding (as per policy), customer master database management, Credit Limit mapping, Pricing database update, Sales order release</li><li>Manage AR overdue status, claims processing, collection status, provisioning of doubtful debts, bad debts</li><li>Managing regularly AR balances reconciliations and liaison with commercial team and customers, consultants etc.</li><li>Support at month end for accruals, movements, documentation etc.</li><li>Support in statutory and internal audits related to above areas</li></ul> Requirements: <ul><li>Minimum 3 Years experience of SAP S4 for Sales / AR related Module</li><li>Minimum 3 Years experience of Alco Bev Industry – AR Management standpoint</li><li>Strong analytical skills with the ability to interpret data and drive business decisions.</li><li>Advanced proficiency in Excel and data analytics for reporting, forecasting, and planning.</li><li>Process-driven mindset, ensuring structured execution and business predictability.</li></ul>

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210 customer service specialist Jobs found

HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

Product Line Sales Manager – Fire Systems & Devices

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Product Line Sales Manager – Life Safety

Supply Chain Specialist (6 Months Contract )

Sales Administrator

Senior Manager - Portfolio Development

Finance Specialist (6 Months Contract)

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210 customer service specialist Jobs found

HR Manager

Lead IT Business Consultant Service - D365

Registered Client Service Associate

Product Line Sales Manager – Fire Systems & Devices

EMEA Field Service Power Distribution Lead Engineer- Switchgear

Product Line Sales Manager – Life Safety

Supply Chain Specialist (6 Months Contract )

Sales Administrator

Senior Manager - Portfolio Development

Finance Specialist (6 Months Contract)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.