Quality Engineering Supervisor

Cyber Security Account Executive - Enterprise

Solutions Engineer, AI

Cyber Security Sales Specialist - GES CGEM

Repair Engineer

Service Center Coordinator

AR Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

Account Executive, AI

Responsibilities: <ul><li>Lead a team of customer-facing quality engineers to provide root cause analysis and corrective action communications to our customers during quality issues within our target timeframes.</li><li>Utilize formal problem-solving techniques to resolve product and process-related issues, leading cross-functional teams.</li><li>Lead cross-functional Notice of Escape teams to ensure containment, root cause analysis, corrective action, and communication to customers.</li><li>Evaluate customer requirements during order processing, drive implementation of new customer-specific requirements, and negotiate requirements not in the best interest of the company.</li><li>Design and develop forms and instructions for recording, evaluating, and reporting quality data.</li><li>Review and approve First Article reports.</li><li>Work cross-functionally to disposition nonconforming product found at incoming, in process, or returned from customers and approve any deviations required.</li><li>Support direct reports through coaching, development, and prioritization of responsibilities. Hold direct reports accountable for results and task completion.</li></ul> Requirements: <ul><li>Bachelor’s Degree required in a related field such as Engineering, Quality, or Reliability Engineering.</li><li>7+ years of industry experience, including 2+ years supervising others.</li><li>Up to 10% travel may be required, including international travel.</li><li>Excellent presentation skills, along with strong written and verbal communication skills.</li><li>Must possess strong problem-solving skills. Advanced problem-solving tools such as Lean Six Sigma Green Belt or Shainin Red X Journeyman are a plus.</li><li>Excellent negotiation skills both internally and externally to drive completion of 8D documents that advance the organization toward world-class manufacturing.</li><li>Experience leading problem-solving teams and using tools such as 8D, 5-Why Analysis, and Fishbone Diagrams.</li><li>Working knowledge of quality systems in an ISO9001/AS9100 environment is a plus.</li><li>Strong computer skills, including proficiency in SAP, Microsoft Word, Excel, and PowerPoint.</li></ul>

Responsibilities: <ul><li>Dedicatedly engage with the customer executives to sustain and build deep relationships to become a trusted advisor</li><li>Identify customer business issues, challenges, care-abouts</li><li>Communicate issues and solutions to executives in a way, which is thought-provoking and insightful.</li><li>Present a comprehensive groundbreaking business case (includes a customer problem/challenge) describing how solutions align with the customer’s strategy and encouraged business outcomes;</li><li>As needed, calculate the customer’s positive return on investment demonstrating the value of the proposed solution.</li><li>Negotiate the terms of an agreement, including, but not limited to price, service scope (SoW) and close sales aligned to committed times and volumes</li><li>Capture market and industry information</li></ul> Requirements: <ul><li>8-12 years of experience in techno-commercial roles within the cybersecurity domain.</li><li>Knowledge of new and emerging technologies in Cybersecurity domain.</li><li>At least 3 years of experience in selling SaaS and Subscription delivery models.</li><li>Understanding of the cybersecurity selling cycle.</li><li>Experience putting together comprehensive account planning.</li><li>Track record of success in overachieving sales quotas.</li><li>Proven and consistent hunting skills (both initial penetration and cross-selling)</li><li>Comfortable in communicating a sophisticated, technical proposition at an executive, corporate overview level, running first meetings with customers without a sales engineer.</li><li>Understanding of NIST, CERTIN guidelines, mitre att&amp;ck framework, OT Security.</li><li>Industry certifications like CISSP, CSSP, CEH or Bachelors Degree in Cybersecurity from institute of repute</li><li>Good connects with Cybersecurity decision makers in regional enterprise accounts</li><li>Good understanding of Security products.</li><li>Understanding of engaging and driving channel partner</li></ul>

Responsibilities: <ul><li>Collaborate with account teams to understand customer requirements and align technologies to meet business outcomes.</li><li>Deliver compelling technical presentations, product demonstrations, and architecture discussions.</li><li>Design and configure solutions across architecture portfolio (networking, data center, software, and services), with a specialization in Data Center technologies.</li><li>Provide strategic and in-depth technical support throughout the sales cycle, from discovery to proposal development and post-sale transition.</li><li>Act as a technical thought leader and trusted advisor to customers, aligning technology recommendations with business goals.</li><li>Coordinate with internal teams and technical experts (e.g., consulting engineers, demo labs) to create and deliver comprehensive solutions.</li><li>Translate complex customer needs into actionable architectures and proposals using tools and resources.</li><li>Maintain technical proficiency across offerings and stay updated on industry trends and competitive technologies.</li><li>Build and maintain strong relationships with customer stakeholders, including technical influencers and decision-makers.</li></ul> ﻿Requirements: Minimum Qualifications: <ul><li>Bachelor’s degree in Engineering, Computer Science, or a related field (or equivalent experience).</li><li>5–10 years of experience in pre-sales engineering, systems engineering, or solutions architecture.</li><li>Proven experience with technologies in a pre-sales capacity.</li><li>Hands-on expertise and deep knowledge in at least two or more of the following areas:</li><li>Compute infrastructure and server hardware</li><li>Hyperconverged infrastructure (HCI)</li><li>Virtualization technologies (e.g., VMware, Hyper-V)</li><li>Storage and backup solutions</li><li>Data Center networking, SDN, and SDS</li><li>Strong understanding of data center portfolio and how it integrates across enterprise architectures.</li><li>Familiarity with performance metrics, scalability considerations, and deployment best practices.</li></ul> Soft Skills and Competencies: <ul><li>Strong communication, presentation, and negotiation skills.</li><li>Ability to simplify complex technical topics for varied audiences.</li><li>Proactive, self-motivated, and capable of working independently.</li><li>Excellent collaboration and interpersonal skills.</li><li>Integrity-driven with a passion for customer success.</li><li>Ability to handle multiple priorities and thrive in a fast-paced environment.</li></ul> Desired Skills (Nice to Have): <ul><li>Experience with enterprise and/or public sector clients.</li><li>Ability to articulate a technical vision and translate it into tangible business value.</li><li>Industry certifications (e.g., CCNP, CCIE, VMware, etc.) are a plus.</li></ul>

Responsibilities: Strategic Planning: <ul><li>Develop and execute detailed security account plans and strategies for your assigned region and accounts, leveraging resources across (executive sponsors, marketing, technical, services, etc.).</li></ul> Revenue Growth: <ul><li>Drive double-digit revenue growth by identifying new opportunities, expanding existing relationships, and securing business across products and services.</li></ul> Pipeline Management: <ul><li>Accurately forecast and report sales activities using Salesforce.com, ensuring transparency and alignment with sales leadership.</li></ul> Project Leadership: <ul><li>Identify and lead major security initiatives within large accounts, maximizing revenue potential across the portfolio.</li></ul> Solution Alignment: <ul><li>Tailor security offerings—including pricing and configurations—to meet the unique needs of each customer and partner.</li></ul> ﻿Requirements: <ul><li>Minimum 5+ years of overall sales experience, with at least 3+ years in cybersecurity sales.</li><li>Proven success in selling network security solutions such as firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, or SaaS-based security offerings.</li><li>Demonstrated track record of exceeding sales targets and driving meaningful growth.</li><li>Experience in direct-touch sales within matrixed environments, collaborating cross-functionally to enhance outcomes.</li><li>Strong communication skills, with the ability to present confidently to technical and executive audiences alike.</li></ul>

Responsibilities: <ul><li>Perform the failed valve FA(Failure Assessment)/repair.</li><li>Technical communication with customer/HQ based on valve FA(Failure Assessment) report.</li><li>Perform ERP update for FA/Repair related activities.</li><li>Close work with relevant departments(Customer Service team/Operation team/Sales team/Field Application team)</li><li>Communication/alignment with Service coordinator/Field Service team.</li><li>Perform on-site support to fix field issue if needs be.</li><li>Perform scheduling for the failed valve FA.</li></ul> Requirements: <ul><li>BS/College degree with mechanical engineering, electronic engineering, electric engineering, mechatronics engineering, material science engineering.</li><li>+3yrs experience of CS team/engineering team in SEMI/Display industry.</li><li>Prefer the experience of SEMI/Display capital companies.</li><li>Prefer the experience of vacuum process/valve operation in SEMI/Display industry.</li><li>Technical competence for mechanical/electrical/software.</li><li>Strong customer focus and commitment for customer satisfaction.</li><li>Prefer verbal and written communication skill in Korean and English.</li><li>Demonstrated ability to work in a team-based environment.</li><li>Demonstrated skills in using computer applications (Word, Excel, PowerPoint).</li><li>Strong ownership/mind-set of teamwork, positive mind.</li></ul>

Responsibilities: Primary point of contact for all service issues (in-house repairs &amp; field service) <ul><li>Contact person and coordinator for trouble shooting &amp; complaint handling</li><li>Hotline: handles incoming technical calls and routes accordingly if they cannot be addressed directly</li><li>Undertake all schedules and correspondence of repair and maintenance of customers’ valves that are sent into the Service Center for warranty, assessment or billable time and material services.</li><li>Responsible for assessing cleaned valves from decon suppliers and coordinating customers’ repairs or maintenance service request</li><li>Arrange service technicians to evaluate the service cost of the valves received from customer</li><li>Support Service Manager on Service Center reports and presentations</li><li>Create quotation including evaluation results / failure analysis for the repair and send it to customers through customer service</li><li>Act as key interface to report to business units recurring product problems</li><li>Obtain Purchase Order from customer or through GSE sales and arrange service technician for the repair.</li><li>Orders non-standard parts required from technicians for repair through GS3 RGAs</li><li>Manage the service order status in the GS3 (ERP) system from “EVAL” through “APBS” so that it reflects current progress without delay</li><li>Cooperate with Customer Service team and obtain necessary service parts in time.</li><li>Act as key interface with service department in HQ for specialized repairs not executed in the local Service Center</li><li>Coordinate upcoming field service interventions with customer and sales</li><li>Offer and implement fixed repair-service price for the customers as much as possible to reduce workload in the repair process.</li><li>Support and participate in all leading strategic projects to execute Service Center best practices including:</li><li>Housekeeping of the Service Center</li><li>Periodical utilization review of the service technician</li><li>Repair part prioritization and utilization</li><li>Support Customer Operations in periodical parts inventory audit, cycle count, scrap and inventory turns</li></ul>&nbsp;﻿Requirements: <ul><li>Diploma or Degree in Electrical / Mechanical Engineering is required</li><li>At least 5 years of experience in the Semiconductor or Flat Panel Display (FPD) industry</li><li>Competent in full Microsoft Office suites and ERP systems such as MS Dynamics or SAP is an advantage</li><li>Have experience in Order management</li><li>Possess good inter-personal skills, discipline and work attitude</li><li>Preferably with people management experience</li><li>Must be able to work independently in a high customer demanding environment</li><li>Repair experience of mechanical assemblies, valves or semiconductor process equipment is advantageous</li><li>Languages:&nbsp;English and Mandarin</li><li>Field service experience is desired</li></ul>

Responsibilities: <ul><li>Receive and deposit customer payments accurately and in a timely manner, ensuring all transactions are recorded correctly and cash remittances are applied to customer accounts.</li><li>Prepare and maintain accounts receivable reports that provide insights into outstanding balances, cash flow, and collection performance, while posting AR activity to the general ledger to ensure compliance with accounting standards.</li><li>Communicate and negotiate with customers regarding adjustments, deductions, and delinquent accounts to facilitate payment arrangements and resolve outstanding balances.</li><li>Collaborate with internal teams, including finance and sales, to align on collection strategies and ensure accurate accounting practices.</li><li>Manage accounts that are in default, performing recovery workouts and implementing strategies to recover outstanding amounts while minimizing losses.</li><li>Contribute to the development and implementation policies for managing delinquent accounts to ensure effective collection practices and minimize financial risk.</li><li>Process adjustments and write-offs for uncollectible balances in accordance with company policies and procedures.</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Minimum 3 years of relevant experience in collections or accounts receivable.</li><li>Strong analytical skills with the ability to interpret financial data and generate reports.</li><li>Excellent attention to detail and ability to work under tight deadlines.</li><li>Conversational English B2 Flexible.</li></ul>

Responsibilities: <ul><li>Managing portfolio of vulcanized gates, spare gates and kit plates for IDM/OEMs- accommodate the project managers during the stage-gate-process in front of supervisory board meetings, provide documentation and business case background for selected customer projects Improve Costs and process</li><li>Lead the development and implementation of a comprehensive global strategy for managing the obsolescence of elastomers across global organisation</li><li>Supervising all changes regarding supply chain, manufacturing and assembly processes and preparing documentation for customer relevant changes</li><li>Supporting BU GSE and Sales Team with regards to all technical &amp; commercial &amp; operational aspects of gates (product data sheets, product presentation etc.)</li><li>Forecast sales objectives and ensure they are fulfilled by the business development PMs.</li><li>Managing profitability targets for the dedicated gates&nbsp;</li><li>Support other team members (OEM PMs, supply-chain management/project management) throughout the whole process of logistics, delivery, to ensure full customer satisfaction. (after the project acceptance has been confirmed by the customer, operations departments will take responsibility)</li><li>Technical customer documentation like manuals, product data sheets according to European machinery directive for kit plates, gates</li></ul> Requirements: <ul><li>Bachelor/master’s degree in mechanical engineering or related field, preferably chemical engineering&nbsp;</li><li>Background or experience in material sciences, preferably within the elastomer &amp; polymer field&nbsp;</li><li>Knowledge and experience in vacuum technology</li><li>Written &amp; verbal communication in German, Mandarin, Japanese or Korean besides English language (added advantage).</li><li>Experience in developing new product and service solutions in a high-tech environment.</li><li>Developing concepts and solutions for the delivery</li></ul>

Responsibilities: <ul><li>Drive Spec-Wins to achieve annual objectives.</li><li>Become reliable technical contributor in projects for both company and customers.&nbsp;</li><li>Lead defining specification of new product developments and existing product customizations to protect and increase the Share of Wallet for company.</li><li>Identify customers technical roadmaps and share among the internal stakeholders</li><li>Provide accurate and precise answers to customer requests and questions.&nbsp;</li><li>Responsible for New Product Introduction (NPI).</li><li>Responsible for customer evaluations on-site e.g. testing valves in clean room at customer site.&nbsp;</li><li>Reflect Voice of company project team in customer projects.&nbsp;</li><li>Reflect Voice of Customer in product development projects.</li><li>Guide and influence customers on their technical decisions based on strategy of company engineering &amp; product management.</li><li>Regular reports to supervisor and timely information sharing among the Team and stakeholders</li><li>Support complex technical problem at customers in cooperation with responsible Product Manager and if necessary, escalate it to mangers for further help.&nbsp;</li><li>Support the sales team in customer acquisition and negotiations and proactively drive the product specification process.&nbsp;</li><li>Contributes to the company engineering network.</li><li>Carefully monitor competitor landscape, run competition analysis and work out company competitive advantage</li></ul> Requirements: <ul><li>Bachelor degree in mechanical engineering or equivalent</li><li>Business level English communication skills (verbal and written)</li><li>Native in Japanese</li><li>Demonstrated ability to work in a team-based environment.</li><li>Demonstrated ability to simultaneously manage multiple priorities and tasks.</li><li>5+ years demonstrated ability in field engineering job</li><li>Work experience in multi-culture organization.</li><li>Demonstrated ability to work in a matrix organization.</li></ul>

Responsibilities: Sales Strategy &amp; Business Development: <ul><li>Lead and manage end-to-end AI infrastructure sales cycles across assigned accounts and regions.</li><li>Identify, develop, and convert high-potential opportunities aligned with Cloud &amp; AI infrastructure offerings.</li><li>Build and implement strategic account plans to ensure long-term revenue growth and customer success.</li></ul> Customer Engagement: <ul><li>Act as a strategic advisor to enterprise customers, understanding their business objectives and aligning solutions to address their challenges.</li><li>Establish and nurture relationships with C-level executives and key technology influencers.</li><li>Position as a leader in AI infrastructure and next-generation data centre solutions.</li></ul> Cross-Functional Collaboration: <ul><li>Partner with internal teams including Presales, Engineering, Marketing, Channel Partners, and Customer Success to deliver tailored, end-to-end solutions.</li><li>Collaborate with technology ecosystem and alliances to expand solution reach and customer value.</li></ul> Technical &amp; Market Expertise: <ul><li>Maintain in-depth knowledge of data centre and AI infrastructure technologies (compute, GPU, storage, networking, cloud).</li><li>Stay current with emerging trends in deep learning, AI, and scalable infrastructure.</li><li>Monitor competitive activity and provide strategic insights to internal stakeholders.</li></ul> Revenue &amp; Pipeline Management: <ul><li>Meet and exceed quarterly and annual sales targets through disciplined pipeline management and strategic deal execution.</li><li>Leverage CRM tools (e.g., Salesforce) for accurate forecasting, opportunity tracking, and stakeholder visibility.</li></ul> Thought Leadership &amp; Enablement: <ul><li>Represent at customer briefings, industry events, and executive roundtables as a subject matter expert in AI Infrastructure.</li><li>Contribute to go-to-market strategies, customer enablement initiatives, and the launch of new data centre solutions.</li></ul> ﻿Requirements: <ul><li>Experience: Minimum 7+ years in technology sales or account management, ideally in enterprise or data centre segments.</li><li>Sales Expertise: Demonstrated success in selling complex infrastructure solutions, particularly related to AI, data centre, or hybrid cloud environments.</li><li>Business Growth: Proven ability to drive revenue through innovative, technology-led solution selling and market development.</li><li>Technical Understanding: Solid grasp of modern data centre architecture, including compute, storage, networking, AI workloads, and cloud integration.</li><li>Relationship Management: Track record of building and maintaining strategic customer and partner relationships, particularly at the executive level.</li><li>Communication: Excellent presentation, communication, and interpersonal skills.</li></ul>

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170 customer services executive scm Jobs found

Quality Engineering Supervisor

Cyber Security Account Executive - Enterprise

Solutions Engineer, AI

Cyber Security Sales Specialist - GES CGEM

Repair Engineer

Service Center Coordinator

AR Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

Account Executive, AI

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170 customer services executive scm Jobs found

Quality Engineering Supervisor

Cyber Security Account Executive - Enterprise

Solutions Engineer, AI

Cyber Security Sales Specialist - GES CGEM

Repair Engineer

Service Center Coordinator

AR Analyst

Business Process Manager – Supply Chain Management

Field Application Engineer

Account Executive, AI

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.