Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

HR Business Partner IV

Executive Assistant to Group CEO (Operations – Steel & Power)

Corporate Legal Counsel

Product Manager / Senior Product Manager (Hospital & Oncology)

Quality Engineer

Java, Kotlin Developer (SSE)

Senior Systems Analyst – DotNet Developer Full stack

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth.</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support.</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li><li>Exceptional communication skills.</li></ul>

Responsibilities: Sales and Service Support: <ul><li>Preparing Quotations</li><li>Purchase order entries in ERP</li><li>Processing Sales Orders in ERP System</li><li>Processing orders on factories</li><li>Preparing Proforma Invoices</li><li>Invoicing in ERP System</li><li>Imports and Exports</li><li>E-way bill</li><li>Logistics &amp; Dispatches</li><li>Preparing Orders and Sales reports</li><li>Interacting with Customers, Vendors and Service providers</li><li>Vendor and Customer registration</li><li>Handling customer and internal communication</li><li>Inventory Management</li><li>Filing and maintaining records</li></ul> Requirements: <ul><li>Graduate in any discipline</li><li>Experience: 2-5 years, good communication skills, fluency in English is a must and knowledge on MS office.</li><li>Experience in sales office environment</li><li>CRM experience will be a plus.</li></ul>

Responsibilities: <ul><li>In conjunction with sales and product management, engage and partner with customer innovators and influencers to understand their challenges, their needs, the value they provide, and their future requirements.</li><li>Analyze emerging technologies to identify potential technology integration and product opportunities.</li><li>Contribute to the creation and maintenance of technology roadmaps.</li><li>Collaborate with cross-functional teams to develop and refine new product concepts.</li><li>Define, coordinate, and execute technology development projects in line with the technology roadmaps.</li><li>Stay current with industry developments, competitive landscape, end users’ system architecture and industry standards.</li><li>Drives the spirit of innovation into the organization to design and launch differentiated products.</li></ul> Requirements:&nbsp; <ul><li>Bachelors degree in an Engineering discipline (Master’s degree, preferred).</li><li>12+ years’ relevant experience including new product development, technology development &amp; demonstration, and customer-facing or customer collaboration roles.</li><li>Ideal candidate will have a deep knowledge of the utility, industrial and renewable industries.</li><li>Demonstrated ability to think creatively and solve complex problems.</li><li>Possesses high degree of initiative, technical competence, hands-on experience and engineering process knowledge.</li><li>Excellent communication and presentation skills.</li><li>A professional level of business acumen.</li></ul>

Responsibilities: <ul><li>The ICT business unit HRBP – Plant serves as a strategic business partner and trusted thought partner to Plant Leaders and in country senior Management.</li><li>This position is located on-site, but a hybrid work schedule will also be considered Serve as the HR site leader for the Tullahoma facility, acting as a trusted advisor to site leadership and aligning HR support with key business initiatives.</li><li>Partner with the broader HR network to deliver strategic talent solutions, organizational design, and effectiveness initiatives, fostering a One HR mindset.</li><li>Provide guidance on leadership development, succession planning, and talent pipeline strategies to support long term organizational growth. </li><li>Champion diversity, engagement, and inclusion efforts, with a global mindset and focus on creating equitable access to development and information.</li><li>Coach and support managers on performance, team effectiveness, and employee development to enhance leadership capability and culture. </li><li>Lead and resolve complex employee relations matters, ensuring legal compliance and a respectful, inclusive workplace.</li><li>Design and implement talent development initiatives including stretch assignments, mentoring, and targeted training programs. </li><li>Lead HR project management efforts related to workforce transitions, organizational change, and process improvement initiatives.</li><li>Collaborate with cross-functional partners to deliver high-impact HR initiatives, ensuring clear communication, risk management, and timely execution.</li><li>Preferred: Experience supporting M&amp;A activities, including HR due diligence, integration planning, and workforce impact assessments. </li><li>Develop and manage detailed project plans for HR initiatives, including milestones, communications, and risk mitigation strategies.</li></ul> Requirements: <ul><li>Bachelor’s or Master`s degree in business, Human Resource Management, Psychology, or any related field 10+ years of progressive, international, HR related experience; breadth of HR knowledge and skills in a variety of fields in international context, including Business Partner; Experience in a manufacturing and or operations environment is strongly preferred.</li><li>Executive level and leadership experience; Experience influencing without authority.</li><li>Ability to influence, lead and drive execution into the functions/region through close partnership and collaboration with the broader HR function Proved track record in Organization Design, Change Leadership, Talent Management, and Organizational Development Ability to multi-task and work efficiently in a fast-paced, international matrix organization.</li><li>Strong project management and organizational skills Fluent English language skills Has advanced knowledge of regional labor laws and obligations and uses this knowledge to advise management, especially in conflict situations Excellent interpersonal, negotiation, and communication Ability to travel up to 10%</li></ul>

Responsibilities: <ul><li>Assist the CEO in reviewing plant performance, production data, and technical reports from steel and power units.</li><li>Coordinate with project, maintenance, and operation teams for updates on production, energy consumption, and process optimization.</li><li>Serve as the liaison between the CEO’s office and functional heads, ensuring timely follow-up and closure of key action items.</li><li>Organize and document strategic meetings, board reviews, and inter-departmental coordination discussions.</li><li>Draft high-quality communications, reports, and briefing materials for the CEO.</li><li>Analyse operational KPIs and provide insights or recommendations for productivity and efficiency improvements.</li><li>Track progress of ongoing expansion, modernization, or efficiency projects.</li><li>Manage CEO’s schedule, travel plans, and meeting coordination where required.</li><li>Ensure confidentiality and proper handling of sensitive business information.</li><li>Support in preparation for stakeholder meetings (investors, government, JV partners, etc.).</li></ul> Requirements: <ul><li>B.E./B.Tech in Mechanical / Metallurgy / Electrical / Industrial Engineering, MBA or PGDM in Operations / Strategy (preferred from top ranked institutes)</li><li>Minimum 5–10 years of experience in plant operations, project management, or technical coordination roles in the steel/power sector.</li><li>Strong analytical, communication, and presentation skills.</li><li>High proficiency in MS Office (Excel, PowerPoint, Project) and ERP systems.</li></ul>

Role Description: <ul><li>We are seeking a qualified and experienced Corporate Legal Counsel to join our Legal team in Egypt.</li><li>This middle management role supports corporate legal operations across Egypt and support MENAT region, with a focus on contract management, governance, regulatory compliance, and internal advisory.</li><li>The successful candidate will report directly to the Head of Legal and act as a legal business partner to internal stakeholders.</li></ul> Responsibilities: Corporate and Regional Support <ul><li>Assist in reviewing corporate processes and documentation within Egypt.</li><li>Support legal coordination and compliance efforts across the MENAT region.</li><li>Maintain and update corporate records and filings in accordance with internal and regulatory requirements.</li><li>Support corporate secretarial functions across the region and ensure timely documentation.</li></ul> Contract Management and Documentation <ul><li>Draft, review, and revise legal documents including but not limited to contracts, NDAs, service agreements, B2B/B2C agreements, and purchase orders.</li><li>Collaborate with internal teams and external counsel to ensure contractual terms meet legal and business objectives.</li><li>Maintain organized records of executed agreements and develop standardized templates.</li></ul> Governance and Compliance <ul><li>Assist in implementing internal governance policies and monitor compliance.</li><li>Conduct legal research and support risk assessments related to business decisions.</li><li>Identify potential legal risks and escalate issues to the Head of Legal with recommended solutions.</li></ul> Legal Advisory and Communication <ul><li>Provide clear explanations of legal terms and obligations to internal stakeholders.</li><li>Provide legal opinion and consultations to internal stakeholders.</li><li>Act as a liaison between the legal department and other business units.</li><li>Prepare legal summaries and reports for senior legal review.</li></ul> Regulatory and Governmental Affairs <ul><li>Support corporate matters including GAFI documentation and authentication processes.</li><li>Liaise with governmental authorities regarding licensing and regulatory compliance.</li><li>Ensure adherence to company HSE policies and contribute to legal compliance in risk assessments.</li><li>Handle external law firms and corporate secretariate work and have the ability to draft bilingual OGMs, EGMs and BoDs.</li></ul> Requirements: <ul><li>Bachelor of Law (LL.B.) or Juris Doctor (J.D.) with a minimum grade of “Good”.</li><li>Master of Laws (LL.M) or equivalent postgraduate qualification is a plus.</li><li>4 – 7 years of experience in corporate law within a reputable law firm or multinational organization.</li><li>Admitted to the Egyptian Bar Association.</li><li>Fluent in English and Arabic (written and spoken).</li><li>Strong knowledge of contract law, corporate governance, licensing, and regulatory frameworks.</li><li>Familiarity with GAFI procedures and governmental dealings.</li><li>Litigation experience is a plus.</li></ul> Skills and Competencies <ul><li>Legal research, drafting, and negotiation.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and presentation abilities.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>High attention to detail and sound judgment.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li></ul>

Role Overview: <ul><li>The Product Manager / Senior Product Manager – Hospital &amp; Oncology will be responsible for driving strategic and operational marketing initiatives for the Hospital Care portfolio across the Malaysian market.&nbsp;</li><li>This role focuses on developing and executing brand strategies, launching new products, and expanding the business through data-driven insights and strong cross-functional collaboration. The incumbent will play a key role in ensuring successful brand performance, portfolio growth, and alignment with corporate objectives within the hospital and institutional healthcare segments.</li></ul> Responsibilities: Marketing Planning (40%) <ul><li>Lead the development and execution of brand strategies and marketing plans to achieve business objectives and ensure effective market penetration.</li><li>Formulate pre-launch preparedness and go-to-market strategies for new and existing hospital care products.</li><li>Design and implement initiatives to enhance field force effectiveness, including sample strategy, sales meetings, and other sales-related marketing activities.</li><li>Develop and manage the annual brand business plan, including strategic priorities, objectives, and budget allocation.</li><li>Optimize resource planning and allocation to address evolving market dynamics and competitive challenges.</li></ul> New Portfolio Exploration &amp; Business Development (35%): <ul><li>Conduct in-depth product and market analyses to forecast demand, patient flow, and revenue potential for new products.</li><li>Generate actionable market insights through data analysis and engagement with healthcare professionals (HCPs).</li><li>Develop robust business cases for potential new portfolio additions, encompassing both prescription and hospital-based products.</li><li>Present business proposals and feasibility assessments to principals and senior management for approval and alignment.</li></ul> Marketing Implementation (25%): <ul><li>Plan, coordinate, and execute marketing campaigns and customer engagement activities to support product launches and ongoing brand promotion.</li><li>Build and strengthen relationships with key stakeholders including KOLs, hospital administrators, and healthcare associations to enhance brand reputation and visibility.</li><li>Implement and manage KOL engagement strategies aligned with brand objectives.</li><li>Manage brand budgets effectively and ensure timely development and rollout of marketing and promotional materials.</li><li>Support Continuing Medical Education (CME) programs and conduct product training sessions for the sales and medical teams to ensure consistent brand messaging and clinical accuracy.</li></ul> Requirements: <ul><li>Bachelor’s degree in Science or a related field.</li><li>Minimum of 2–3 years of experience as a Product Manager in a multinational pharmaceutical company.</li><li>Prior experience in a generic pharmaceutical company (in sales or product management) is an added advantage.</li><li>Strong understanding of key healthcare channels including general practitioners, private hospitals, public hospitals, and retail pharmacies.</li><li>Proven track record in brand management, product launches, and marketing strategy execution within the hospital or institutional care segment.</li><li>Customer-oriented with excellent interpersonal and communication skills.</li><li>Demonstrated ability to work collaboratively within cross-functional teams.</li><li>Exposure to digital marketing initiatives and analytics-driven campaigns is preferred.</li><li>Highly detail-oriented, with strong problem-solving and analytical skills.</li><li>Excellent verbal, written, and presentation abilities.</li><li>Strategic thinker with a performance-driven approach.</li></ul>

Responsibilities: Provide review and drive to approval of the validation protocols and reports for facility, equipment, laboratory instrument, and utility systems. <ul><li>Review and approval of technology/method transfer protocols and reports.</li><li>Review and evaluation of change controls</li><li>Review and approval of deviations and assurance that they define root causes and determine appropriate CAPA.</li><li>Participate in cross-functional teams to support execution of commissioning, installation qualification (IQ), operational qualification (OQ), performance qualification (PQ), and validation protocols.</li><li>Provide quality presence during qualification execution, ensuring data integrity, deviation management, and proper documentation of results.</li><li>Support the timely review and approval of executed qualification documentation and ensure readiness for inspection or submission.</li><li>Drive timely and compliant resolution of deviations, non-conformances, and CAPAs arising during operations and qualification activities.</li><li>Develop, implement, and maintain site-specific quality procedures (SOPs, work instructions, forms) governing validation, change control, deviation, and other SOPs relevant to the responsibilities</li><li>Review and approve site procedures to ensure clarity and compliance with cGMP standards.</li><li>Ensure proper execution of Good Documentation Practices (GDP) in all QA-reviewed documents, including validation records, logbooks, and manufacturing records.</li><li>Act as a QA representative during regulatory inspections, internal audits, and customer audits, with emphasis on operational and qualification-related topics.</li><li>Monitor key quality metrics and drive performance improvements in areas such as deviation reduction, batch record right-first time, and qualification readiness.</li><li>Contribute to the continued inspection readiness of the site, including periodic walkthroughs and risk-based quality improvements.</li></ul> Requirements: Qualifications/Experience <ul><li>Bachelor’s degree in engineering or technical discipline (e.g., engineering, Biology, Chemistry, Pharmacy).</li><li>5+ years of experience in pharmaceutical manufacturing QA, including direct involvement in qualification/validation activities.</li><li>Prior experience reviewing or approving qualification protocols and validation reports in GMP environments.</li><li>Familiarity with aseptic manufacturing, sterile injectable processes, and cleanroom environments.</li><li>Knowledge of FDA cGMPs, ICH Q8-Q10 guidelines, EU Annex 1, and risk-based qualification approaches.</li><li>Experience supporting regulatory inspections and validation documentation reviews.</li></ul> Skills/Competencies <ul><li>Strong knowledge of validation principles and qualification documentation expectations.</li><li>Effective team leader with experience supervising QA staff and coordinating cross-functional support.</li><li>Excellent organizational and communication skills with high attention to detail.</li><li>Ability to work collaboratively with operations, engineering, and validation stakeholders.</li><li>Sound judgment and decision-making under pressure in a dynamic manufacturing environment.</li><li>Commitment to data integrity, continuous improvement, and patient safety.</li></ul>

Responsibilities: <ul><li>Develop and maintain robust and scalable backend services primarily using Kotlin and Ktor.&nbsp;</li><li>Engage in architectural discussions and contribute to the design of a multi-regional backend.&nbsp;</li><li>Maintain and manage SQL and NoSQL databases.&nbsp;</li><li>Integrate with search clusters such as OpenSearch.&nbsp;</li><li>Work on our payment &amp; product platform and ensure fault tolerance.&nbsp;</li><li>Manage deployments with tools like GitHub, Gradle &amp; CircleCI.&nbsp;</li><li>Monitor built services directly in the cluster and through services such as Sentry and Datadog.&nbsp;</li><li>Mentor junior engineers, guiding them on best practices.&nbsp;</li></ul> Requirements: <ul><li>7+ years of professional backend engineering experience.&nbsp;</li><li>3+ years of developing in Kotlin, with extensive understanding of modern and asynchronous backend frameworks.&nbsp;</li><li>Worked with Kafka or a similar event streaming platform&nbsp;&nbsp;</li><li>Fluent in Git, CI/CD, and build automation.</li><li>Knowledge of how to deploy, ingress, monitor, and manage backend services in a Kubernetes cluster.&nbsp;</li><li>Excellent communication skills and ability to explain technical concepts to non-technical stakeholders.&nbsp;</li></ul>

Responsibilities: <ul><li>Primary responsibility is to develop applications which will be used by the operators/technicians in the manufacturing area globally by using .net platform.</li><li>Developing, testing, and maintaining software applications using .NET framework and related technologies.</li><li>Collaborating with cross-functional teams to gather and analyze requirements, and design and implement software solutions.</li><li>Maintain the existing applications and fix issues and explain the user about the timelines in resolving the issues.</li><li>Troubleshooting and debugging software issues, and providing timely resolutions.</li><li>Collaborating with peers to support/design the best solution possible.</li><li>Ensure error-free coding that adheres to best coding practices.</li><li>Implement best practices and methodologies for security, quality, and development approach.</li></ul> Requirements: <ul><li>Client is looking for a Full Stack Developers with 5 - 10years of experience in .net technology.</li><li>Strong written and verbal communication skills, with the ability to work effectively with US- based teams.</li><li>5+ years of recent hands-on experience developing ASP.NET Core and ASP.NET MVC applications.</li><li>Strong understanding of object-oriented programming (OOPs) concepts and software design principles.</li><li>Familiarity with the entire software development lifecycle (SDLC) and development methodologies.</li><li>Hands-on experience in database design, architecture, and integration.</li><li>Proficient with: WebAPI, Entity Framework, ADO.NET, SQL Server, HTML, CSS, JavaScript,jQuery, Ajax</li></ul> Preferred Qualifications: <ul><li>Knowledge in OSI Soft PI tools. - PIMS good to have</li><li>Basic SAP knowledge.</li><li>VB.net windows applications.</li><li>Blazor (server-side and/or WebAssembly) — experience building component-based UIs with Blazor</li><li>AngularJS — experience maintaining or migrating AngularJS single-page applications,VB.NET</li><li>Experience working with modern web technologies and frameworks; ability to evaluate and adopt appropriate tools for project needs.</li></ul>

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224 customer services executive scm Jobs found

Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

HR Business Partner IV

Executive Assistant to Group CEO (Operations – Steel & Power)

Corporate Legal Counsel

Product Manager / Senior Product Manager (Hospital & Oncology)

Quality Engineer

Java, Kotlin Developer (SSE)

Senior Systems Analyst – DotNet Developer Full stack

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224 customer services executive scm Jobs found

Supv III Customer Service

Sales Coordinator

Principal R&D Innovation Engineer

HR Business Partner IV

Executive Assistant to Group CEO (Operations – Steel & Power)

Corporate Legal Counsel

Product Manager / Senior Product Manager (Hospital & Oncology)

Quality Engineer

Java, Kotlin Developer (SSE)

Senior Systems Analyst – DotNet Developer Full stack

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.