Sales and Marketing Director

Staff R&D/Product Development Engineer

Quality Manager

Customer Service Specialist I

Account Manager III

Senior Research and Development / Product Development Engineer

Senior Quality & Reliability Engineer - 1

Senior Quality & Reliability Engineer

Manager II Operations

Senior Director of Operations

Responsibilities: <ul><li>With a keen eye for customer success and loyalty, the individual in this position will lead our sales team in LAM.</li><li>The Senior Manager Sales in the Energy business unit plays a critical strategic role in driving revenue growth through LAM account management excellence and best in class thought leadership in select end markets (applications).&nbsp;&nbsp;</li><li>This team partners extensively with customers across the LAM region as well as members of our Strategy and Business Development, Marketing, Product Management, Engineering and Regional sales leaders, to develop and execute the BU Go-To-Market (GTM) strategy and tactics to drive growth, within a direct reporting and matrix managed structure.</li><li>We are flexible on the location within South America with a preference for candidates based in Brazil.</li><li>The Senior Manager Sales will bring a strategic growth-oriented and entrepreneurial mind-set, excellent commercial acumen, and leadership experience, “Go to Market” track record, deep customer relationships and a hands-on leadership style.</li><li>The person must have the ability to inspire, engage and motivate a large regional sales team to execute on the desired strategy in a broad portfolio of technical products whilst operating in a fast-paced environment.</li></ul> Requirements: <ul><li>Success in the role requires extensive experience in the Utility Sales Market in each country of Latin America and major geographies of Central America and Caribbean region. In addition, extensive experience managing, coaching and nurturing remote teams to drive high efficiency on sales growth</li><li>In addition, successful candidate will have the following qualifications, experience and skills:&nbsp;&nbsp;</li><li>Degree in Electrical Engineer, complemented by a degree in Administration or MBA focused program.</li><li>Minimum of 10 Years with direct reports with responsibilities in the areas of Commercial, Product Management and/or Sales.&nbsp;</li><li>Foreign Language: Spanish and English (fluent in speaking, reading and writing), Portuguese (proficient in speaking, reading and writing).</li><li>Proven ability to effectively manage a Sales Organization, making sure that action plans are created and properly executed. Experience on developing teams, providing feedback and motivate the sales teams to achieve their performance goals and the expected growth for the LAM Utility territory.</li><li>Strong Technical background on the field of Electrical Products, able to provide technical and commercial presentations as well as to present to the upper management constant clear &amp; concise Market Updates of his territory of responsibility.</li><li>Prior specific experience selling Electrical Products required.</li><li>Broad experience on the market dynamics for the Utility Electrical segment, in each of the countries of Latin &amp; Central America and Caribbean.</li><li>High levels of conceptual thinking, problem structuring and analysis, cross functional team leadership, and the ability to work across organizational boundaries</li></ul>

Responsibilities: <ul><li>Communicate with customer to quickly generate new connection solution design.</li><li>Prepare product design document, such as: PRD, DV/PV plan, Product review, Initial BOM, DFMEA and Significant Characteristic.&nbsp;</li><li>Perform engineering calculations to analyze and describe product to ensure robust design with economic cost.</li><li>Regenerate existing products with new solutions to improve competitive advantage.&nbsp;</li><li>Understanding product testing procedures and equipment, reviewing evaluation or test report and confirming accuracy of report contents to ensure product meets quality specification.</li><li>Support new product technical data output, such as: 3D, 2D drawing and Design objective.&nbsp;</li><li>New technical solutions study and research, such as LV high current, Al application, FFC application</li></ul> Requirements: <ul><li>Education: B.S. of Engineering or Master Mechanical Engineering preferred.</li><li>Qualification &amp; Certification: Patents as first author</li><li>Experience: 5+ experience on connector design.</li></ul>

Responsibilities: <ul><li>Production area Key performance setting base on Quality strategy. To let each engineer clear understand own KPI and dedicate to quality improvement toward to corporate strategy.</li><li>Customer Complaint handling: Review 8D report, monitor customer complaint quantity, response time, 8D score, and improvement effectiveness.</li><li>COPQ Reduction: Direct and support to analysis the production data, find the quality improvement opportunity and lead team to determine the actions, follow up and verify the improvement result, take reaction base on the actual result.</li><li>People Management: Allocate work across direct reports; monitor and review their performance; mentor, coach and motivate them; and help resolve people/functional issues to achieve the targeted team performance and retain talent.</li><li>Promote continuance improvement culture through professional problem- solving tools to reduce quality cost and pursue 0PPM. In this process utilizing formal quality improvement methodologies and become a standard procedure.</li><li>Develop and implement a quality data analysis plan, monitor and evaluate data analysis results, and ensure that quality issues are effectively resolved.</li><li>Coordinate communication and cooperation with other departments, use data analysis results to guide the improvement and optimization of other business activities of the company.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree or above in Mechanical, Electronics or relevant&nbsp;</li><li>Qualification &amp; Certification: GB certification: APQP, PPAP, FMEA, SPC, MSA certification</li><li>Experience: More than 8 years of working experience, and 3years at least in manager roles, automotive experience must be.</li></ul>

Responsibilities: Quote and Order Management: <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service: <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.</li><li>Emails/Conference calls / Customer and company Plant Visits for critical delivery issues, expedition or projects.</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.</li></ul> Customer Supply Chain Management: <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management: <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul>&nbsp;Requirements: <ul><li>Customer Focus.</li><li>Excellent communication skill. Able to interact with internal and external partners.</li><li>Problem solving skills</li><li>Team player with positive attitude.</li><li>Proactive, responsible and takes ownership of issues.</li><li>Able to work under pressure.</li><li>Self-motivated, independent and able to work with minimum supervision</li><li>Sense of urgency, analytical and able to multi-task under fast paced environment.</li></ul>

Responsibilities: <ul><li>Global primary interface and contact point: Serve as the primary interface between the customer and company, develop and maintain a good trusting relationship with the customer to position company as a strategic partner.</li><li>Cross functional and regional collaboration: Globally manage the escalation from client and company internal, work closely with internal teams such as regional sales, FAE, pricing, customer support and operation to ensure seamless delivery of products or services to the global footprint of client.</li><li>Interlock with OEM teams: Coordinate with multiple of OEM teams to have the strategic alignment and execution for the significant OEMs and projects to maximize company revenue and market share globally.</li><li>Lead the pricing and contract negotiations: Lead and finalize the negotiation of ODM quotation, QBR pricing and contract terms to achieve mutual beneficial outcomes for both of TE and client.</li><li>Develop and implement account plans: Regular monitoring and analyzing the account performance metrics, keep abreast of market trends, competitor activities and industry developments, providing insights and leadership to the internal co-workers. Developing strategic account plan to identify the key opportunities for business growth, addressing customer objectives and aligning company solutions and services accordingly.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree or above</li><li>At least 5 years of working experiences on sales or customer facing roles in the interconnect industry or in OEM/ODM</li><li>Must understand OEM/ODM business model and the culture of the industry</li><li>Excellent communication skills with the proactive approach to influence and build credible relationships with cross functional/regional teams inside and outside of company</li><li>Capable of working independently with minimal supervision to take ownership of and maintain progress on multiple tasks</li><li>Good command of English</li><li>Team player, Proactive, Self-disciplined, Multi-tasking, Problem solving</li><li>Ability to work under stress and in a fast-paced environment</li></ul>

Responsibilities: <ul><li>Technical communication with customer, confirm customer applications and technical requirements.</li><li>Translate customer’s requirements into engineering specification and provide new product design solution in time.</li><li>Responsible for part list/BOM building, 3D models and 2D drawings, GD&amp;T, product specifications, application specifications, DFMEA, Tolerance analysis etc.</li><li>Lead the design review for compliance with engineering principles, product standards such UL and IEC, customer contract requirements, verification and related specifications.</li><li>Lead design review with cross functional teams to confirm the manufacturing and quality control feasibility.</li><li>Leads DV/PV test, responsible for resolving product design and test problems.</li><li>Responsible for FAI review, work with project team to release product in time.</li><li>Interacts with customers, vendors, marketing and sales personnel, and other engineering areas during the pre-production stages of new products.</li></ul> Requirements: <ul><li>Bachelor’s degree majored in Mechanical, or above.</li><li>More than 5 years mechanical design experience, power signal connector related is preferred, independently new product development experience is preferred.</li><li>Knowledge of connector fundamentals, capable of connector component design, preferred that knowledge of power and signal connector application and international standards ex. UL and IEC.</li><li>Familiar with GD&amp;T, tolerance analysis, mechanics of plastic/metal materials, and basic knowledge in injection molding, stamping. Skilled in at least one 3D Software: Creo, Pro/E, Catia, UG or SolidWorks.&nbsp;</li><li>Skilled of office software such as Word, Excel, PPT.</li><li>Proficient in writing and reading English. Good oral English is plus.</li><li>Good communication skills, high teamwork spirit and teamwork experience, ability to work with multicultural engineering teams and cross functional environments.</li><li>Effective problem-solving skills, to be innovative, willingness/ability to deal with multiple products and assigned tasks.</li></ul>

Responsibilities:&nbsp; <ul><li>Ensure mass production and quality during sample production to mass production, quality planning for early-stage projects.&nbsp;</li><li>Collaborate with project engineers, product engineers, and process engineers for new project development.&nbsp;</li><li>Focus on internal quality and reliability analysis and control, early-stage quality planning, and sampling frequency.</li><li>Provides technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues, minimize customer impact, PPM, and cost of poor quality, and drive timely resolution.</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing. This includes coordinating globally for all sites, factories, and associated team</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a facility or a sub-tier supplier.</li></ul> Requirements:&nbsp; <ul><li>Age 35 and under, no gender preference.&nbsp;</li><li>5-8 years of work experience, looking for young and highly adaptable candidates.&nbsp;</li><li>Bachelors degree or higher.&nbsp;</li><li>Preference for candidates with management experience in the automotive electronics industry, and those who have participated in the entire process from start to finish.</li><li>Familiarity with APQP, PPAP processes, and quality management tools (like 8D, 5I, MSA).</li><li>Familiar with APQP/PPAP processes for early-stage project quality development.</li><li>Utilization of 8D/5I analysis methods for quality issues.</li><li>Proficient in the five major quality tools.</li><li>Familiar with manufacturing processes of connector assembly module products.</li><li>Familiar with TS16949 system.</li><li>Experience in the automotive electronics industry is preferred.</li><li>New project VOC quantity, PPAP audit metrics, front-end quality design, early-stage quality planning, stability and yield improvement.</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for all assembly work, managing 120 machines with a workforce of approximately 300 people.&nbsp;</li><li>Direct reports include 3 production supervisors and 2 production supervisors (one upstairs and one downstairs), along with 5-6 team leaders and 10-20 frontline operators per shift (total scale of about 100-200 people).&nbsp;</li><li>Involved in turntable machines, pin insertion machines, and new energy machines.&nbsp;</li><li>In the Kunshan Phase II project, responsible for assembly and integration, including setup, project implementation, and staff training.</li></ul> Requirements: <ul><li>Age under 43, no gender preference, at least a bachelors degree, with a background in the automotive manufacturing industry.</li><li>Basic knowledge of LEAN concepts and tools, with solid theoretical knowledge.</li><li>Ability to communicate in simple written English.</li><li>Management experience in factories with 200-500 employees, with preference for production managers from the automotive industry; experience in the electronics industry will not be considered.</li><li>Cross-departmental leadership skills, understanding of overall operations concepts, SQDC, and results-oriented with the ability to handle pressure.</li><li>Personnel management skills, able to mobilize organizational structure, with experience in terminating employees.</li><li>Effective personnel coaching, understanding of delivery processes and handling customer complaints.</li><li>Ability to learn and a broad perspective, capable of handling complex cases with practical experience.</li><li>Minimal travel required, must be flexible to be assigned to 5 factories (including Nantong factory).</li></ul>

Responsibilities: <ul><li>Responsible for the day-to-day operations and longer term planning for manufacturing functions, including manufacturing, production control, engineering, inventory control, purchasing and shipping/receiving activities. Defines goals, improves technologies, and resolves problems.&nbsp;</li><li>Translates customer requirements into state-of-the-art manufacturing strategies and processes, resulting in cost effective processing and profitable manufacturing of company products. Develops operations-related plans, budgets, and policies and procedures. A key member of TE Energy team, directing Operations and responsible for the planning, controlling, manufacturing, production of goods, and service delivery. </li><li>Operations is also responsible for quality service delivery and supply chain management needed to ensure materials arrive to produce goods and ensure that orders are processed and shipped appropriately. </li><li>In addition to on time deliveries to global customers, the U.S. location is responsible for supplying critical function components to global customers for rapid end item configurations and delivery to customers.&nbsp;</li><li>Direct oversight to ensure that operations is running efficiently and effectively, and that demand is met.&nbsp;</li><li>Partner with the BU General Manager and other senior leaders in a matrixed organization in the development and formulation of long and short-range strategic planning, budgets (including capital investment), policies, programs, and objectives.&nbsp;</li><li>Drive innovation management through the business keeping abreast of market trends and creatively applying new technologies across the entire operations value chain.&nbsp;</li><li>Monitor and oversee Quality and Continuous Improvement (TEOA) initiatives to enable the BU to meet or exceed plan targets. This includes manufacturing, procurement, and business processes.&nbsp;</li><li>Define required strategies and define infrastructures and organizational structures to meet company, customer and market expectations proactively. </li><li>Develop, coordinate and drive the operations plans and establishes procedures for maintaining high standards of operations to ensure that products and processes conform to established customer and company standards.&nbsp;</li><li>Cascade strategic objectives for Operations functional leadership. Set and clarify requirements and expectations for direct and matrixed reports based on the strategic direction and needs of the business.&nbsp;</li><li>Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment that promotes employee wellbeing, engagement &amp; quality of life.&nbsp;</li><li>Develop and deliver clear and concise communications both up, down, and sideways across the organization.&nbsp;</li><li>Organize Plant and supplier’s capacity and technical capabilities to meet planned production schedules.&nbsp;</li><li>Monitor and oversee operational activities with the objective of maximizing the use of organizational resources to meet and/or exceed established KPI’s (TEOA (Lean), Safety, Quality, Delivery, Inventory, and Cost.).&nbsp;</li><li>Drive organization structures and programs (footprint changes, migration/localization, new product launch, process and equipment requirements) to meet BU/regional goals.&nbsp;</li><li>Monitor and oversee the full value chain from procurement and production to shipment and beyond.&nbsp;</li><li>Work actively with supply chain leaders to ensure that supply is consistently synchronized to demand to maximize revenue and delivery performance.&nbsp;</li><li>Take a holistic view of global capacity and through the S&amp;OP process plan the necessary global capacity expansions or shifts to align regional supply to regional demand.&nbsp;</li><li>Work closely with Plant Controllers and Plant Managers to understand spending activities &amp; trends, how they match up to targets, and course correct. </li><li>Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals&nbsp;</li></ul> Requirements: <ul><li>In this section, list the core requirements for this job.&nbsp;</li><li>Next to each, list the level of proficiency desired for this job. Proficiency level descriptions are in the appendix. Core Competencies (no greater than 10 Lominger Competencies – From Lominger Questionnaire) Proficiency Level&nbsp;</li><li>Action oriented&nbsp;</li><li>Being resilient&nbsp;</li><li>Ensures Accountability</li><li>Communicates effectively&nbsp;</li><li>Drives Engagement</li><li>Directs work</li><li>Drives results</li><li>Develops Talent</li><li>Plans and aligns 3/4</li><li>Situational adaptabilit</li><li>Values differences</li><li>Balance stakeholders&nbsp;</li><li>Building effective teams</li><li>Decision Quality Experience Ten or more years in a senior leadership role in a field related to our industry&nbsp;</li><li>Masterful organizational, communication, and leadership skills, backed by previous professional success&nbsp;</li><li>Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management&nbsp;</li><li>Proven ability to plan and manage operational processes for maximum efficiency and productivity&nbsp;</li><li>Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands</li><li>Strong working knowledge of industry regulations and legal guidelines&nbsp;</li><li>Excellent executive presence, ability to present to senior leadership&nbsp;</li><li>Experience in managing cross-functional teams and working in a matrix organization.&nbsp;</li><li>Experience with Lean Manufacturing and Six Sigma methodologies.</li><li>Familiarity with ERP systems and their role in manufacturing.&nbsp;</li><li>English speaking and other languages advantageous.&nbsp;</li><li>Experience in developing budgets and business plans&nbsp;</li><li>Superior negotiation skills for both internal and external purposes&nbsp;</li><li>Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM) Education</li><li>Bachelor’s degree in manufacturing engineering, Mechanical Engineering, Industrial Engineering, or a related field.</li></ul>

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155 customer success Jobs found

Sales and Marketing Director

Staff R&D/Product Development Engineer

Quality Manager

Customer Service Specialist I

Account Manager III

Senior Research and Development / Product Development Engineer

Senior Quality & Reliability Engineer - 1

Senior Quality & Reliability Engineer

Manager II Operations

Senior Director of Operations

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Skills

Industry

Location

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155 customer success Jobs found

Sales and Marketing Director

Staff R&D/Product Development Engineer

Quality Manager

Customer Service Specialist I

Account Manager III

Senior Research and Development / Product Development Engineer

Senior Quality & Reliability Engineer - 1

Senior Quality & Reliability Engineer

Manager II Operations

Senior Director of Operations

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.