Supervisor Supply Chain

Waiter/Waitress and Senior Waiter/Waitress

Product Manager

Customer Experience Director

Senior Analyst, Data - VP1

PMO Engineer, Senior

Finance Manager

Senior Executive HSE (Leaders of Tomorrow) DHCM

Lead Workplace Services (VP2)

Senior Executive - Business Transformation (LOT)

Role Description: <ul><li>Lead and supervise end-to-end supply chain planning for New Product Introduction (NPI) and New Product Development (NPD) projects at the Shirwal plant.</li><li>The role converts project requirements into executable material, production, capacity, inventory, packaging and logistics plans from early project gates through prototype, validation, pilot build, PPAP/PSW, SOP and ramp-up.</li><li>The position ensures launch readiness, timely risk escalation, disciplined SAP planning and structured handover to the regular MRP planning team after SOP.</li></ul> Responsibilities: <ul><li>Team Leadership &amp; Governance: Lead the NPI planning team, assign project ownership, review priorities and represent supply chain in plant and project launch reviews.</li><li>NPI Planning &amp; Launch Readiness: Own supply chain deliverables from early project gates through prototype, validation, pilot, PPAP, SOP and ramp-up, ensuring material and capacity readiness.</li><li>SAP, Master Data &amp; Material Planning: Ensure timely setup of parts, BOMs, routings, sourcing and MRP parameters. Convert project demand into executable material plans and manage shortages and MRP exceptions.</li><li>Supplier &amp; Cross-Functional Coordination: Coordinate with Procurement, Suppliers, Engineering, Quality, Operations, Logistics and Project Management to secure materials, tooling, packaging, capacity and shipment readiness.</li><li>Risk, Cost &amp; Change Management: Maintain launch risk visibility and control engineering-change, inventory, premium-freight, capacity and obsolescence exposure through timely recovery actions and escalation.</li><li>Performance Improvement &amp; Handover: Standardize NPI planning dashboards and routines, improve data quality and automation, and complete a controlled handover to the series MRP controller after SOP. KEY DELIVERABLES / SUCCESS MEASURES</li><li>On-time completion of NPI supply chain deliverables and gate commitments.&nbsp;</li><li>Material availability and build readiness for prototype, validation, pilot, PPAP and SOP events.</li><li>Accurate BOM, sourcing and MRP master-data readiness before planning execution.</li><li>Clear visibility of shortages, capacity constraints, inventory exposure, freight risk and recovery dates.</li><li>On-time PPAP/PSW support, SOP achievement and stable ramp-up without avoidable customer disruption.</li><li>Controlled inventory, premium freight and obsolescence exposure through early risk management.</li><li>Timely and complete handover from NPI planning to regular series planning after SOP.</li></ul> Requirements: Technical Skills <ul><li>SAP planning and procurement processes (MRP, stock/requirements analysis, material master, PR/PO and inventory visibility) - mandatory.</li><li>Advanced Microsoft Excel, including analytical models, PivotTables, lookups, dashboard preparation.</li><li>Power BI or an equivalent reporting and visualization tool.</li><li>Working knowledge of BOMs, routings, capacity planning, production scheduling, inventory planning, supplier lead times and logistics.</li><li>Good understanding of automotive NPI/NPD phases, PPAP/PSW readiness.</li><li>Bachelors degree, preferably in Engineering, Supply Chain, Operations or a related discipline.</li><li>MBA or equivalent postgraduate qualification is preferred.</li><li>Strong analytical, problem-solving and data-management capability.</li><li>Clear communication, stakeholder management and cross-functional partnership skills.</li><li>Working knowledge of automotive manufacturing, launch planning and project-gate governance.</li><li>3 to 7 years of relevant experience in supply chain, material planning, production planning or NPI/NPD planning within a manufacturing environment.</li><li>Experience managing material and capacity readiness for new product launches from prototype through SOP and ramp-up.</li><li>Hands-on experience with SAP MRP, planning master data, shortage management and supplier follow-up.</li><li>Experience coordinating across Project Management, Engineering, Quality, Operations, Procurement and Logistics.</li><li>People leadership or team-coordination experience, with evidence of disciplined follow-up and escalation.</li></ul>

Responsibilities: <ul><li>Welcome guests warmly and provide attentive, personalised service throughout their dining experience.</li><li>Present menus, explain dishes and ingredients, and make appropriate food and beverage recommendations.</li><li>Take accurate orders and coordinate with kitchen and bar teams to ensure timely, seamless service.</li><li>Demonstrate knowledge of menu offerings, food preparation, beverages, wine and appropriate pairings.</li><li>Handle guest requests, dietary requirements and food allergies carefully, following the restaurants procedures.</li><li>Anticipate guest needs, check satisfaction during service and resolve concerns professionally.</li><li>Support VIP/VVIP guests and accommodate special requests while maintaining luxury service standards.</li><li>Assist with table allocation, section management and coordination of service flow during busy periods.</li><li>Support and guide junior team members, helping maintain service standards and professional presentation.</li><li>Maintain cleanliness, hygiene, mise en place and restaurant readiness before, during and after service.</li><li>Support opening and closing procedures, accurate billing and upselling initiatives where appropriate.</li></ul> Requirements: <ul><li>Previous experience as a Waiter/Waitress or Senior Waiter/Waitress in luxury hotels, premium resorts, fine-dining restaurants or comparable upscale F&amp;B environments.</li><li>Strong knowledge of food and beverage service standards.</li><li>Excellent communication skills and confident guest interaction.</li><li>Ability to make informed menu recommendations and handle dietary requirements.</li><li>Professional grooming, attention to detail and a guest-focused attitude.</li><li>Ability to remain composed during busy service periods and work effectively with a team.</li><li>Flexibility to work six days per week, rotational shifts and split shifts where required.</li><li>Comfortable with prolonged standing and outdoor or beachfront operations when required.</li></ul>

Responsibilities : <ul><li>Engage executive and corporate users to understand needs, decision workflows and pain points.</li><li>Translate requirements into clear product definitions, user stories and acceptance criteria.</li><li>Run structured discovery and experimentation to validate value and feasibility before build commitments are made.</li><li>Identify opportunities to extend assigned products from task-level support to broader workflow automation, and contribute these to the product roadmap.&nbsp;</li><li>Own the end-to-end delivery of assigned AI products, including Rocket, from definition through to launch.</li><li>Ensure quality, usability and readiness criteria are met before release to a senior user base.&nbsp;</li><li>Own assigned products after launch, driving iterative improvement based on usage data and user feedback.</li><li>Define, track and report product KPIs covering adoption, usage, accuracy, satisfaction and time saved.</li><li>Register and maintain AI use cases for assigned products within the agreed portfolio management process.&nbsp;</li><li>Act as the day-to-day product interface for executive and corporate stakeholders.&nbsp;</li></ul> Requirements: <ul><li>3 – 6 years of experience in digital or AI product management, product ownership or equivalent delivery roles.&nbsp;</li><li>Bachelor’s degree in a quantitative field such as information technology, business, finance, engineering or mathematics.&nbsp;</li><li>Hands-on experience in product management across discovery, delivery and lifecycle.&nbsp;</li><li>Exposure to AI, automation or data-driven products.&nbsp;</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: <ul><li>Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping</li><li>Responsible for Building Functional Specifications, data mappings, and data dictionary that maintains the current EDW / SDM standards</li><li>Responsible to own the entire Project / CRs from inception to production support</li><li>Assist development teams on queries pertaining to the development &amp; also support SIT / UAT testing</li><li>Attend to SIT / UAT Jira’s and abide to the SLAs</li><li>Work with production support teams as required to support production activities &amp; post-live validations</li><li>Must have impeccable written and oral communication skills down to the mapping documentation level</li><li>Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners</li><li>Escalate critical technical issues and potential problems as needed to the Project Manager/ TDM to address any related issues in advance of deadlines</li><li>Should able to communicate with users and support their queries</li></ul> Requirements: <ul><li>Must have over 7 years related work experience.</li><li>Extensive knowledge &amp; experience in Teradata and SQL, Informatica PowerCenter V10+</li><li>Experience on Database Hadoop (Hive, Impala, beeline)</li><li>Understanding of software development lifecycle methodology</li><li>Exposure in database tuning would be an advantage</li><li>Exposure in Data Mapping &amp; Modelling, Impact Assessment</li><li>Knowledge in Python &amp; Unix scripting would be an added advantage</li></ul>

Responsibilities: <ul><li>Acts as the primary PMO interface between project teams, quality, supply chain, finance, and management.</li><li>Works closely with project leaders to ensure timely review of project progress and deliverables are achieved at planned milestones</li><li>Tracks and controls project cost, schedule, and milestones against approved plans.</li><li>Identifies deviations early and coordinates mitigation actions with project and functional owners</li><li>Enforces PMO standards, reporting cadence, and governance forums. Ensures consistent, high-quality project and portfolio reporting for management reviews</li></ul> Requirements: <ul><li>Bachelor degree in Engineering (Mechanical, Electrical, Industrial, Material, Chemical), or Engineering Management</li><li>Experience in one or more of the following within a semiconductor environment:</li><li>PMO / Project Controlling for R&amp;D, Technology Development, or NPI</li><li>Project management supporting product and process development</li><li>Engineering Operations or Business Operations in semiconductor R&amp;D</li><li>Strong stakeholder management skills; ability to communicate clearly with senior management and cross functional teams</li><li>Experience in project controlling or project management</li><li>Strong analytical and financial acumen.</li><li>PMP® or equivalent project / program management certification is an advantage</li><li>Lean / Six Sigma (Green Belt or above) for process and execution discipline is an advantage</li></ul>

Responsibilities: <ul><li>Develop and oversee the company’s financial planning, budgeting, and forecasting processes.&nbsp;</li><li>Ensure alignment between financial plans and business objectives.&nbsp;</li><li>Drive scenario analysis and financial modeling to support strategic initiatives.&nbsp;</li><li>Conduct financial and operational analysis to assess company performance.</li><li>Provide insights into revenue, cost, profitability, and key financial metrics.&nbsp;</li><li>Prepare detailed reports and dashboards for senior leadership.&nbsp;</li><li>Partner with business leaders to identify growth opportunities and cost-saving measures.&nbsp;</li><li>Develop business cases for new investments, market expansions, and efficiency improvements.&nbsp;</li><li>Analyze risks and opportunities to enhance financial decision-making.&nbsp;</li><li>Implement best practices in financial planning and analysis (FP&amp;A).&nbsp;</li><li>Improve forecasting accuracy through automation and data analytics tools.&nbsp;</li><li>Drive continuous improvement in financial processes.&nbsp;</li><li>Collaborate with finance, operations, and commercial teams to align financial goals.&nbsp;</li><li>Present financial insights to executives, board members, and key stakeholders.&nbsp;</li><li>Work closely with external partners, auditors, and regulatory bodies when required.&nbsp;</li><li>Lead and mentor a team of financial analysts and planners.&nbsp;</li><li>Foster a culture of data-driven decision-making and financial discipline.&nbsp;</li></ul> Requirements: <ul><li>8+ years in financial planning &amp; analysis, budgeting, and strategy.&nbsp;</li><li>Strong knowledge of financial modeling, forecasting techniques, and data analytics.&nbsp;</li><li>Proficiency in ERP systems, financial planning software, and BI tools.&nbsp;</li><li>Need CPA OR CA</li></ul>

Responsibilities: <ul><li>Support the implementation of Health &amp; Safety Management Systems, policies and regulatory requirements across allocated locations.</li><li>Conduct HSE inspections, fire safety checks, audits and risk assessments, ensuring timely mitigation of identified risks.</li><li>Manage and investigate incidents, accidents and near misses, including corrective actions, emergency response and trend analysis.</li><li>Monitor contractor and service provider HSE performance, including audits, permits, documentation and compliance with agreed standards.</li><li>Support emergency preparedness, drills and response across facilities and operational locations.</li><li>Coordinate with internal teams, contractors and other stakeholders to drive HSE compliance and continuous improvement.</li><li>Support HSE training, awareness initiatives, ISO compliance, reporting and documentation.</li><li>Contribute to ESG, asset compliance and sustainability-related HSE initiatives.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field</li><li>Lead Auditor qualifications ISO 45001</li><li>NEBOSH IGC Level 3 qualification in HSE</li></ul> Other details: <ul><li>Male OR Female candidates</li><li>Experience in Facilities Management / community Management similar or large projects, community, and large malls in HSE role.</li><li>Reports to Associate Director - HSE</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for M365, Exchange, and workplace infrastructure services.</li><li>Provide guidance, mentoring, and knowledge sharing to L2/L3 engineers.</li><li>Own platform health, capacity planning, and continual service improvement initiatives.</li><li>Drive architectural decisions and best practices across collaboration, VDI, and endpoint environments.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support M365 collaboration tools, including Exchange (On-Premise, Hybrid, and Online).</li><li>Oversee and support VMware Horizon (VDI) infrastructure, ensuring availability, performance, and user experience.</li><li>Manage endpoint management solutions (e.g., device compliance, patching, security baselines).</li><li>Provide L3 support for complex incidents and service requests, ensuring timely resolution and root cause analysis.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Unified Communications platforms (e.g., Teams voice/video, collaboration features).</li><li>Collaborate with network and voice teams to resolve communication-related issues.</li><li>Ensure seamless user experience across collaboration and communication tools.</li></ul> Security &amp; Compliance: <ul><li>Administer and support MDM Blackberry mobile suite, Trend Micro, Enterprise Vault, and MTD/MFA solutions.</li><li>Ensure compliance with enterprise security policies, including endpoint and access controls.</li><li>Oversee secure access using IT Admin LAN and Production VDI environments for privileged operations.</li><li>Enforce governance and privileged access management processes.</li></ul> Automation &amp; Optimization: <ul><li>Use PowerShell scripting and automation tools to improve operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive continuous improvement initiatives for system reliability and performance.</li></ul> Incident &amp; Service Management: <ul><li>Lead major incident management (MIM) calls for workplace services.</li><li>Perform advanced troubleshooting and triage of platform-related issues.</li><li>Work closely with the Workplace IT Service Desk for escalations and after-hours support.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with cross-functional teams including infrastructure, security, and applications.</li><li>Act as a point of escalation for business-critical incidents.</li><li>Provide reporting, insights, and recommendations to management.</li></ul> Requirements: <ul><li>Have 8–12 years of experience in M365, Exchange, and enterprise workplace infrastructure.</li><li>Strong expertise in:</li><li>Exchange (On-Prem / Hybrid / Online)</li><li>M365 collaboration ecosystem (Mandatory)</li><li>VMware Horizon (VDI) (Mandatory)&nbsp;</li><li>Endpoint management platforms</li><li>Unified Communications support</li><li>Hands-on experience with security and mobility tools (MDM, MFA, Trend Micro, etc.).</li><li>Strong scripting and automation skills (PowerShell preferred).</li><li>Proven experience in leading teams or acting as technical lead.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li></ul>

Responsibilities: <ul><li>Support the implementation of BIM and VDC processes across design, construction, and asset handover phases.</li><li>Assist in reviewing BIM models and project information to ensure compliance with client standards and ISO 19650 requirements.</li><li>Participate in model coordination, clash detection, and multidisciplinary coordination workshops with project stakeholders.</li><li>Support reality capture initiatives, including drone surveys, laser scanning, photogrammetry, and 360° site documentation.</li><li>Contribute to the development and continuous improvement of BIM standards, workflows, and digital delivery practices.</li><li>Assist in analyzing project and asset data to support digital reporting, performance monitoring, and informed decision-making.</li><li>Research, evaluate, and support the adoption of emerging technologies such as Digital Twins, AI, IoT, reality capture, and advanced analytics solutions.</li><li>Support innovation initiatives, pilot projects, and technology assessments aimed at improving project delivery, operational efficiency, and sustainability outcomes.</li><li>Monitor industry trends and best practices in BIM, VDC, PropTech, ConTech, and digital transformation to identify opportunities for continuous improvement and innovation.</li></ul> Requirements: <ul><li>Bachelor’s degree in architecture, Engineering, Construction Management, or a related built-environment field.</li><li>Basic understanding of BIM, digital design, construction processes, and project information management.</li><li>Strong interest in BIM, VDC, digital construction, innovation, and emerging technologies</li><li>0-3 years of experience; fresh graduates are encouraged to apply.</li><li>Internships, university projects, research, competition, or extracurricular experience related to BIM, design, construction technology, data, or innovation is an advantage</li><li>Basic proficiency in one or more BIM or design applications such as Autodesk Revit, , Navisworks, or equivalent tools.</li><li>Interest in reality capture, drones, laser scanning, 360-degree imagery, GIS, digital twins, AI, and immersive technologies.</li><li>Proficiency in Microsoft 365 applications, particularly Excel, PowerPoint, Word, Outlook, and Teams; Power BI knowledge is an advantage.</li><li>Analytical thinking, attention to detail, problem-solving, research, and data interpretation skills.</li><li>Clear written and verbal communication, presentation, teamwork, time management, and willingness to learn.</li></ul>

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317 cybersecurity operations senior analyst Jobs found

Supervisor Supply Chain

Waiter/Waitress and Senior Waiter/Waitress

Product Manager

Customer Experience Director

Senior Analyst, Data - VP1

PMO Engineer, Senior

Finance Manager

Senior Executive HSE (Leaders of Tomorrow) DHCM

Lead Workplace Services (VP2)

Senior Executive - Business Transformation (LOT)

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317 cybersecurity operations senior analyst Jobs found

Supervisor Supply Chain

Waiter/Waitress and Senior Waiter/Waitress

Product Manager

Customer Experience Director

Senior Analyst, Data - VP1

PMO Engineer, Senior

Finance Manager

Senior Executive HSE (Leaders of Tomorrow) DHCM

Lead Workplace Services (VP2)

Senior Executive - Business Transformation (LOT)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.