Senior Proactive Engineer

Public Sector Delivery Lead

HR Reporting Analyst

Head Financial Planning & Analysis

Site Reliability Engineer (Observability)

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Business Process Analyst

Salesforce Support Engineer 

Director of Marketing – US Generics

Data Scientist

Responsibilities: <ul><li>Analyze DEX tool data to identify trends, predict issues, and propose proactive interventions to enhance employee digital experience.</li><li>Develop, test, and maintain scripts and tools using PowerShell and Python to automate repetitive tasks and improve system performance.</li><li>Work with data warehouses like Redshift and analytics platforms such as Databricks. Use SQL or another programming language to work with databases and create dashboards to extract insights and develop actionable recommendations.</li><li>Develop dashboards and reporting tools using SysTrack and Microsoft Power BI to provide visibility into key performance metrics.</li><li>Collaborate with IT Service Desk and Desktop Support Teams to identify opportunities for automation and efficiency improvements.</li><li>Proactively engage with stakeholders to understand business requirements and translate them into technical solutions.</li><li>Design and implement innovative ideas to enhance customer service and reduce the mean time to resolution (MTTR).</li><li>Act as a consultant to various teams, providing technical expertise in the use of DEX tools and scripting languages.</li><li>Lead initiatives to integrate new technologies or methodologies that improve the IT environment and employee satisfaction.</li><li>Conduct Root Cause Analysis (RCA) on recurring issues and propose permanent solutions.</li><li>Engage with vendor support resources to resolve complex technical challenges and evaluate new technologies.</li><li>Work with APIs to integrate and enhance system capabilities, ensuring seamless interaction between tools and platforms.</li></ul> Requirements: <ul><li>Proficiency in DEX tools like SysTrack, Nexthink, or similar platforms.</li><li>Strong coding skills in PowerShell and Python.</li><li>Hands-on experience with data analytics platforms, such as Databricks, and data warehouses like Redshift. Proficiency in SQL as a programming language for working with databases and creating dashboards.</li><li>Expertise in Microsoft Power Apps and Power BI for data visualization and automation.</li><li>Experience in working with APIs for system integration and enhancements.</li><li>Deep understanding of IT environments, including endpoint devices, software, and cloud-based tools.</li><li>Ability to interpret data and provide actionable insights to improve digital employee experience.</li><li>Strong problem-solving skills, with experience conducting RCA and developing innovative solutions.</li><li>Demonstrated ability to identify and act on trends and opportunities in emerging technologies.</li><li>Knowledge of IT Service Management frameworks (e.g., ITIL) and their practical application.</li></ul>

Overview: <ul><li>This role is responsible for planning, directing, and reviewing deliverables to clients as per schedule and budget, with a focus on quality, innovation, productivity and customer satisfaction within the overall guidelines, processes and norms .</li><li>Should have strong knowledge and demonstrate experience on Estimates methodologies, FP, SMC and should be able to drive programs using both Waterfall and Agile methodologies.</li><li>Should participate in Enterprise Architectural POC discussions.</li><li>Build scale of talent, show case results of cross skilling and upskilling of talent across functional areas.</li><li>Should own and drive SLA and SLO (Service level Agreements and Objectives) and take bottom-line on penalty and reward structure.</li><li>Be answerable to the customer and internal leadership on Governance and drive delivery excellence.</li></ul> Responsibilities: Service Delivery Management(40%): This is a major part of the overall responsibility of this role, involving the following: <ul><li>Creating delivery efficiency models with focus on profitability through quality, productivity gains and customer satisfaction and ensure execution of projects in a timely manner within budgets.</li><li>Review and monitor lifecycle processes for critical projects and oversee compliance for all other projects on parameters such as schedule and effort overruns, customer issues, quality parameters, account level operating margins, risks, etc.</li><li>Drive operational excellence by implementing innovative and value-based delivery models leveraging IP as well as 3rd party partnerships</li></ul> Driving Operational Excellence(20%): This part is to focus on: <ul><li>Defining /refining the dashboards to capture all the key parameters of importance, set up systemic mechanisms that monitor them continuously and consistently use these to ensure operational health and timely remediation of any operational risks</li><li>Continually improving systems and processes that provide analytical intelligence on operating parameters and drivers to the team Productivity and Quality efficiencies</li></ul> Contracts / new SOW Reviews and Customer Relationship(20%): This involves: <ul><li>Establish and follow processes to transform client business through new engagement models, provide insights to the sales team during scoping and reviewing complex programs</li><li>Growing business from existing customers by helping mine opportunities through delivery relationships.</li><li>Review of C-SAT results and drive the improvement of the same within the Delivery organization Own Governance SLA, SLO, Risk and Reward structure</li></ul> Capability &amp; Talent Development(15%): In this function, main responsibilities would be: <ul><li>Providing thought leadership in the domain and positively influence the market analysts for branding through business value articulation</li><li>Enhancing capabilities to meet market demands by defining initiatives to build new capabilities and to encourage innovation</li><li>Ensuring the recruitment of right talents, high level of employee engagement and satisfaction</li><li>Deploying robust performance management processes with competency and career development opportunities to engage, retain and develop a committed and skilled workforce Building scale</li></ul> Organization and Unit Initiatives (5%): This role will also need to: <ul><li>Ensure successful implementation of strategic initiatives across the organization by creating an action plan</li><li>Deploy resources and track achievement of specific outcomes within agreed timelines and overall plan of the initiative</li></ul> Requirements:&nbsp; <ul><li>Degree in Information Technology/Computer Science</li><li>20+ years of experience in ITSM, service delivery management, project management, vendor management, etc</li><li>Strong delivery planning, risk management, and resource allocation skills.</li></ul>

Responsibilities: <ul><li>Collect, analyze, and report data on shared service operations, including performance metrics, service quality, and efficiency.</li><li>Identify and implement process improvements to enhance efficiency, reduce errors, and boost customer satisfaction.</li><li>Monitor shared service performance against targets and SLAs, reporting any deviations.</li><li>Communicate insights and recommendations to stakeholders through reports and presentations.</li><li>Develop and manage reporting tools and dashboards for real-time operational insights.</li><li>Ensure compliance with internal and external reporting standards to maintain high-quality service delivery.</li><li>Collaborate with operations, IT, and finance teams to gather data and contextualize findings.</li><li>Train staff on reporting tools and methodologies, providing support for reporting-related issues</li><li>Analyze trends to predict future performance and make strategic recommendations.</li><li>Conduct ad-hoc analyses based on management or departmental requests.</li><li>Utilize data visualization tools to highlight trends for leadership review.</li><li>Ensure the accuracy and integrity of generated data and reports.</li><li>Enhance existing reporting systems and explore new data presentation methods.</li><li>Stay informed on the latest reporting trends and technologies.</li></ul> Requirements: <ul><li>Bachelors degree in business, finance, economics, statistics, information technology, or a related field is often required.</li><li>2+ years of relevant experience in Reporting, Data Analysis, or a similar role</li><li>Database management and data warehousing knowledge</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Strong analytical skills to interpret complex data and turn it into actionable insights (e.g., the ability to perform statistical analysis and use data visualization techniques)</li><li>Ability to work with precision to ensure accuracy in reports and data analysis</li></ul>

Job Purpose:&nbsp;<ul><li>The Head of Planning &amp; Analysis is a senior financial leader responsible for driving strategic planning, financial forecasting, performance analysis, and decision support.&nbsp;</li><li>This role plays a key part in shaping business strategy, improving financial efficiency, and ensuring data-driven decision-making.</li></ul> Responsibilities: <ul><li>Develop and oversee the company’s financial planning, budgeting, and forecasting processes.</li><li>Ensure alignment between financial plans and business objectives.</li><li>Drive scenario analysis and financial modeling to support strategic initiatives.</li><li>Conduct financial and operational analysis to assess company performance.</li><li>Provide insights into revenue, cost, profitability, and key financial metrics.</li><li>Prepare detailed reports and dashboards for senior leadership.</li><li>Partner with business leaders to identify growth opportunities and cost-saving measures.</li><li>Develop business cases for new investments, market expansions, and efficiency improvements.</li><li>Analyze risks and opportunities to enhance financial decision-making.</li><li>Implement best practices in financial planning and analysis (FP&amp;A).</li><li>Improve forecasting accuracy through automation and data analytics tools.</li><li>Drive continuous improvement in financial processes.</li><li>Collaborate with finance, operations, and commercial teams to align financial goals.</li><li>Present financial insights to executives, board members, and key stakeholders.</li><li>Work closely with external partners, auditors, and regulatory bodies when required.</li><li>Lead and mentor a team of financial analysts and planners.</li><li>Foster a culture of data-driven decision-making and financial discipline.</li></ul> Requirements: <ul><li>Bachelor’s or master’s degree in finance, Accounting, Economics, or related field.</li><li>8+ years in financial planning &amp; analysis, budgeting, and strategy.</li><li>Strong knowledge of financial modeling, forecasting techniques, and data analytics.</li><li>Proficiency in ERP systems, financial planning software, and BI tools.</li><li>Strong problem-solving skills with the ability to translate data into actionable insights.</li><li>Experience in managing teams and collaborating with senior executives.</li><li>Communication: Excellent verbal and written communication skills for presenting financial insights.</li><li>Languages: English/Indonesia</li></ul>

Responsibilities: <ul><li>Deploy and manage Observability platforms and agents for ingesting metrics, logs, and traces from various sources.</li><li>Parse and organize logs to extract relevant fields and data for processing and filtering.</li><li>Assist developers in instrumenting application code to collect custom Application Performance Monitoring (APM) data.</li><li>Record, script, and manage synthetic monitors for testing purposes.</li><li>Capture user sessions and data for real user monitoring (RUM).</li><li>Set up alerts and notifications for proactive monitoring.</li><li>Generate dashboards, visualizations, and reports to provide actionable insights.</li><li>Participate in and support root cause analysis (RCA) and application/service profiling sessions.</li><li>Educate and assist teams in leveraging observability tools effectively.</li></ul> Requirements: <ul><li>Diploma or Degree in Computer Science, Information Technology, or related disciplines.</li><li>At least 2-5 years of experience working with modern observability platforms.</li><li>Familiarity with observability concepts and standards such as OpenTelemetry.</li><li>Experience with observability tools like the Elastic Stack for monitoring cloud infrastructure and application performance.</li><li>Knowledge of developing, instrumenting, and profiling applications to enhance performance and reliability.</li></ul>

Role Description: This role will be working at the customer premise. <ul><li>The Governance, Risk, and Compliance (GRC) candidate will be responsible for developing, implementing, and managing the customer GRC requirement.</li><li>The jobs scope involve ensuring compliance with establishing governance processes, assessing risks, and implementing effective risk management practices to protect the organization’s assets, reputation, and stakeholders.</li><li>Work together with customer to develop and maintain the organization’s GRC strategy and framework, ensuring alignment with business objectives and regulatory requirements.</li><li>Lead the establishment and maintenance of governance processes across various departments, ensuring consistency and accountability.</li><li>Collaborate with senior leadership to draft, revise, and communicate governance policies and procedures.</li><li>Identify, assess, and prioritize risks to the organization’s operations, financial health, and reputation.</li><li>Develop and implement risk assessment methodologies and tools to prepare risk reports and dashboards for stakeholders.</li><li>Serve as the point of contact for risk management activities and promote a culture of risk awareness throughout the organization.</li><li>Oversee compliance with applicable laws, regulations, and industry standards.</li><li>Design and oversee compliance programs and training initiatives to ensure that employees understand and adhere to regulatory requirements.</li><li>Coordinate and respond to audits and regulatory examinations, ensuring all compliance issues are addressed promptly.</li><li>Stay current with industry best practices and emerging legislation impacting GRC programs.</li></ul> Responsibilities: <ul><li>Maintain/Develop cybersecurity policies, standards, and frameworks.</li><li>Ensure alignment with industry standards (e.g., CSA Cyber Trust Mark, ISO 27001, NIST, CIS, SOC 2).</li><li>Collaborate with business units to integrate security governance into business processes.</li><li>Identify, assess, and mitigate cybersecurity risks across the organization.</li><li>Conduct risk assessments and audits to evaluate vulnerabilities.</li><li>Work with technical teams to implement security controls and risk mitigation strategies.</li><li>Monitor emerging threats and recommend proactive security measures.</li><li>Ensure compliance with relevant regulations (e.g., GDPR, PDPA, HIPAA, SOX).</li><li>Lead internal and external cybersecurity audits and assessments.</li><li>Maintain compliance documentation and evidence for regulatory bodies.</li><li>Coordinate with legal and compliance teams to manage cybersecurity-related legal risks.</li></ul> Requirements: Preferred Experience: <ul><li>5+ years in cybersecurity, governance, risk, and compliance roles.</li><li>Experience in highly regulated industries such as finance, healthcare, or government.</li><li>Familiarity with security tools (GRC platforms, SIEMs, vulnerability scanners).</li></ul>

Responsibilities: <ul><li>Automate / streamline manual data transformation processes to ensure accuracy and consistency for specific business needs</li><li>Manage semi-automated iterative processes maintaining ongoing data integrity&nbsp;</li><li>Create insightful, intuitive and visually appealing dashboards and reports using data visualization tools (e.g. Power BI, Tableau).</li><li>Collaborate with cross-functional teams to understand their data and process needs and provide analytical and digitization support.</li><li>Document data processes, methodologies, and analysis techniques for future reference and training purposes.</li><li>Bridge process and technology gaps with innovative solutions using a variety of tools (e.g. Power Automate, Python, PowerApps, SQL, etc.)</li><li>Translate complex requirements into effective business solutions.</li></ul> Requirements: <ul><li>Any Degree with relevant work experience preferably in supply chain or procurement.</li><li>Be able to quickly shape data into reporting and analytics solutions</li><li>Total 5+ years of intensive hands-on different BI, ETL tools and platforms&nbsp;</li><li>Be experienced in tools and systems on SQL Server, Power Automate, Power Query, Power BI, and DAX&nbsp;</li><li>Knowledge of Excel at an advanced level (Power query, macros).</li><li>Proficient with Power BI – must have the Excellent visualization skills with data manipulation skill in power query</li><li>Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)</li><li>Analytical mind with a problem-solving aptitude&nbsp;</li><li>Demonstrable willingness to learn new tools and technologies.&nbsp;</li><li>Critical thinking skills</li><li>Innovation - Proven abilities to take initiative and be innovative</li></ul>

Responsibilities: <ul><li>The Application Support Analyst III will maintain, integrate and implement software applications within the organization.&nbsp;</li><li>In this role, you will perform complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.&nbsp;</li><li>Develop and recommend improvements to advanced and complex application support processes and procedures.&nbsp;</li><li>Review, analyze and prioritize incoming incident tickets and user requests.&nbsp;</li><li>Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.</li><li>Review and performs the programming, configuration, testing and deployment of fixes or updates for application version releases.&nbsp;</li><li>Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.&nbsp;</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>Previously worked as an tech support, applications specialist or in another related role.</li><li>4 years of Salesforce experience and be comfortable doing basic Salesforce administration tasks such as user management, configuration and building reports and dashboards.</li><li>Computer proficiency, communication skills, analytical thinking, troubleshooting abilities, accuracy, and teamwork.&nbsp;</li><li>A Bachelors Degree in information technology or a similar field is often required by employers.</li></ul>

Responsibilities: <ul><li>Works closely with the Sales and Marketing team to support Rx Generics strategy to achieve sales objectives (market share, sales and margin) which correlates to successful product launches, increases market penetration and profitability on the new and inline product portfolio.</li><li>Provides market intelligence and insight to establish strategic and tactical marketing plans.</li><li>Develops programs to differentiate our client Pharmaceuticals Generics from the competition.</li><li>Establishes strategy and implements activities for generic product launches to meet market share, volume and revenue objectives.</li><li>Key marketing team member for strategic initiatives, which could include REMS, development of Institutional Marketing materials, Specialty Pharmacy among other initiatives and projects.</li><li>Establishes and maintains a network of secondary and primary research information in support of planned Generic products to develop product launch plans and strategies.</li><li>Monitors Generic competitors’ business and launch activities.</li><li>Maintains a close working relationships with his/her peers to devise and execute an integrated commercial strategy.</li><li>Maintain a comprehensive understanding of the current generic market landscape for all products in the portfolio.</li><li>Lead continuous improvement efforts across the department.</li><li>Creation and production of department specific Reporting/Analytics/Dashboards.</li></ul> Requirements: <ul><li>BA/BS degree in Science, Business or Marketing (MS in Marketing or MBA preferred).</li><li>A well rounded professional with 10+ years’ experience in the Generic Rx pharmaceutical industry to include 2 or more years of leadership in an organization of similar or greater complexity and revenue size.</li><li>Strong leadership skills, high energy, and a passionate champion for the business with an ability to quickly establish credibility throughout the organization.</li><li>Strong analytical skills, prior experience working with forecasts, analyzing market research results to turn data into actionable insights, and a strong focus on business analytics as a means to improve and grow the business.</li><li>Excellent organizational and communication skills and an ability to work with diverse internal and external constituents.</li><li>Demonstrated ability to prioritize, plan and execute multiple short- and long-term projects, while meeting all deadlines.</li><li>Strong ability to identify/anticipate opportunities, challenges and road blocks, while maintaining a solutions-focused approach and develops plans accordingly.</li><li>Demonstrated understanding of the pharmaceutical industry and marketing principles. Familiarity with regulatory framework for pharmaceutical products is desirable.</li><li>Working knowledge of competitive intelligence sources such as IQVIA, IPD Analytics, PriceRx, Analysource (among others) and company financial filings etc. for commercial assessment purposes.</li><li>Proficiency in computer technology including the Microsoft suite of tools (Outlook, Excel, PowerPoint, Word and Teams). Experience with data analytics software such as Tableau, Qlike and/or Power BI is desirable but not required.</li><li>Highly skilled in all forms of communication (i.e. oral, written, presentation) at team, peer and executive levels</li></ul>

Responsibilities: <ul><li>Implement business process improvements - automating manual processes, optimizing data delivery, redesign/restructure data and process flows for more efficiency.</li><li>Develop expertise and aim to become a subject matter expert on the entire data, analytics and process automation ecosystem.</li><li>Bridge process and technology gaps with innovative solutions using a variety of tools (e.g. Power Automate, Python, PowerApps, Selenium, SQL, UI Path etc.)</li><li>Develop and maintain ETL (Extract, Transform, Load) processes for data management.</li><li>Create visually appealing, intuitive and insightful dashboards and reports using data visualization tools (e.g. Power BI, Tableau).</li><li>Utilize statistical techniques to solve business problems and provide insights.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data and process needs and provide analytical and digitization support.</li><li>Collaborate with DBAs, IT and Architecture teams as required</li><li>Be heavily involved in development and testing of newly integrated data sources and/or environments</li><li>Document data processes, methodologies, and analysis techniques for future reference and training purposes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Industrial Engineering or a related field.</li><li>2+ years of experience as a Data Analyst, Digital Transformation Analyst or in a similar analytical/technical role preferably in a procurement or supply chain environment.</li><li>Experience with automation tools such as Power Automate, PowerApps, UI Path, Python, Selenium etc.</li><li>Experience with creating and managing databases in AWS, SQL Server, Oracle etc. and working with APIs to integrate systems.</li><li>Possess transferrable programming skills in any language (e.g. Python, C++, JavaScript etc.)</li><li>Proficiency in SQL for database querying and manipulation.</li><li>Experience with statistical analysis software (e.g., R, Python).</li><li>Experience with data visualization tools (e.g., Tableau, Power BI).</li><li>Knowledge of Excel at an advanced level (Power query, macros).</li><li>Demonstrable willingness to learn new tools and technologies.&nbsp;</li><li>Strong analytical and critical thinking abilities.</li><li>Ability to explain technical processes to non-technical audiences.</li><li>Attention to detail and a proactive approach to problem-solving.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Knowledge of machine learning algorithms and data modelling techniques.</li></ul>

Skills

Industry

Location

Jobtitle

10 dashboards Jobs found

Senior Proactive Engineer

Public Sector Delivery Lead

HR Reporting Analyst

Head Financial Planning & Analysis

Site Reliability Engineer (Observability)

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Business Process Analyst

Salesforce Support Engineer

Director of Marketing – US Generics

Data Scientist

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

10 dashboards Jobs found

Senior Proactive Engineer

Public Sector Delivery Lead

HR Reporting Analyst

Head Financial Planning & Analysis

Site Reliability Engineer (Observability)

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Business Process Analyst

Salesforce Support Engineer

Director of Marketing – US Generics

Data Scientist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.