Customer Service Manager

Sr Financial Planning & Analysis

HR Regional Partner

Business Process Manager – Supply Chain Management

Business Process Analyst – Supply Chain (Planning)

Senior AI Engineer

Data Engineer

Sourcing Support - Master Data

Demand Planning Analyst

Sales Manager/Business Development

Role Description: <ul><li>As a Manager in Solution Center, you will be at the forefront of driving transformational strategies focused on creating exceptional customer experiences.</li><li>Your leadership will be pivotal in establishing our brand as the preferred supplier by fostering strong customer relationships and steering your team towards unparalleled service excellence and growth</li></ul> Responsibilities: <ul><li>Lead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience.</li><li>Cultivate Customer Relationships: Empower your team to enhance and expand customer engagement.</li><li>Talent Acquisition and Development: Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation.</li><li>Champion of Change: Lead by example in adopting transformation initiatives and fostering a culture of positive change.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality.</li><li>Career Development: Offer opportunities for team growth and development, preparing them for future career advancements.</li><li>Cross-Functional Collaboration: Work seamlessly with internal partners in different BU’s, engineering, planning, and sales to ensure comprehensive customer support</li></ul> Requirements: <ul><li>Experience in a shared service environment.</li><li>Stake Holder management experience</li><li>Track record of successful change management in Customer Care.</li><li>Leadership experience in large, multi-layered teams.</li><li>8 + years in multinational Customer Care operations, with at least 5 years in a relevant role.</li><li>Effective collaboration across all organizational levels.</li><li>Industry-specific experience is advantageous.</li></ul> Skills <ul><li>Customer-centric mindset.</li><li>Strong business acumen.</li><li>Leadership across international teams.</li><li>Servant Leadership approach.</li><li>Results-oriented with multitasking capabilities.</li><li>Agile and adaptable in driving change. Excellent communication, persuasion, and interpersonal skills.</li><li>Ability to forge strong cross-functional relationships.</li><li>Influential leadership without direct authority.</li><li>Collaborative and proactive attitude.</li></ul> Key Performance Measurements <ul><li>Strategy, Execution, and Talent (SET) Customer Effort Score.</li><li>First Contact Resolution Efficiency/Productivity Improvement.</li><li>Employee Engagement.&nbsp;</li><li>Attrition Rates.</li></ul>

Responsibilities: <ul><li>Oversee the daily functions of a team of 2 – 7 within the Financial Planning &amp; Analysis department</li><li>Support the establishment and maintenance of a stringent control environment that aligns with the companys established internal control framework and global policy</li><li>Lead the analysis intricate financial data, extract essential insights, and assess the company’s financial performance, including revenues, margins, expenses, and capital expenditures</li><li>Collaborate with various departments to collect relevant financial data, set consistent reporting standards, and ensure a unified understanding of key financial metrics across the organization</li><li>Conduct financial variance analyses and deliver detailed interpretations to assist the management team in making informed decisions</li><li>Prepare presentation materials for board meetings and investor relations, ensuring clarity, consistency, and relevance of data in all communications</li><li>Engage in special projects requiring financial analysis or input, and take on additional reporting responsibilities as needed, showcasing initiative and a willingness to go beyond routine tasks</li><li>Delegate the recording of transactions associated with capital projects to maintain comprehensive records for future reference and analysis</li><li>Evaluate project progress and funds invested to assess alignment with financial goals and project timelines</li><li>Compare actual expenditures to budget to ensure financial discipline and accountability throughout the project lifecycle</li><li>Observe and track significant funds invested in long-term projects to identify trends and inform future investment decisions</li><li>Prepare presentations to Finance leadership on the status of projects to ensure alignment with organizational financial strategies</li><li>Observe and track significant funds invested in long-term projects to identify trends and inform future investment decisions</li><li>Train, mentor, and assess the performance of Financial Planning &amp; Analysis staff</li><li>Foster and maintain strong relationships with team members and other internal stakeholders</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field</li><li>4 – 7 years of relevant experience in management reporting, capital planning, or financial management</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment</li><li>Strong leadership and communication skills</li><li>Fast learner of technology and coachable</li></ul>

Role Description: <ul><li>Our CLient HR Regional Partners function in a variety of Human Resources activities including employment and employee relations, recruiting, termination and data analysis/metrics.</li><li>They implement Human Resources policies at the country, regional or global level partnering with management to drive company-wide programs and initiatives.</li><li>We are seeking a talented, innovative, customer focused HR Leader for our Fuquay Varina, NC location, supporting our Energy Business Unit.</li><li>The ideal candidate will have a passion for providing first class HR support to our talented and highly engaged employees.</li><li>As part of North America HR Regional team, you will be joining a group of professionals who are passionate about ensuring the future growth of the business while maintaining integrity, taking accountability, working together and continually improving to ensure constant innovation and openness to change.</li><li>You are the trusted advisor for your management team.</li><li>Reporting to the HR Regional Manager, this position will closely partner with HR Business leaders to guarantee alignment in approaching business needs.</li><li>The role requires one to effectively work with other HR functions to direct and ensure the successful delivery of HR services required to drive business imperatives within an assigned geographical region and proactively seeks to identify and resolve issues driving HR operational excellence through our client Continuous Improvement Program.</li></ul> Responsibilities: <ul><li>Proactively drive effective HR Regional for client groups comprised Engineers, Product Managers and Manufacturing professionals.</li><li>Support building leader capability, improving workforce capability and positive employee relations practices.</li><li>Provide coaching and consulting to the managers and employees in the areas of performance management, compensation, employee retention, talent planning, leader and employee development, positive employee relations practices, and conflict resolution.</li><li>Understand business cycles and talent needs of the organization to develop human capital strategies to build the capability of the workforce to meet business goals.</li><li>Support recruiting and staffing initiatives, counsel managers in final selections and compensation; Consult with leaders for talent planning and career development.</li><li>Facilitate HR and Organizational Development training resources to local Managers to assist them in developing their people management skills.</li><li>Work with the HR Innovation Centers on compensation and benefits management, payroll and salary administration.</li></ul> Requirements: <ul><li>Bachelor’s degree or above or equivalent experience; HR related major preferred</li><li>3+ years experience within Human Resource; Ideal candidate will have previous experience within a Generalist capacity, offering a broad range of expertise within HR spanning Employee Relations, Talent Acquisition, Coaching and Development.</li><li>Experience partnering with business leaders in a matrixed environment requiring influencing skills.</li><li>Must have an effective balance between strategic and tactical implementation skills.</li><li>Ability to provide innovative solutions and adapt in a rapidly changing environment.</li><li>Ability to act as a credible coach and facilitator and a credible role model for effective leadership and performance.</li><li>Build trust and credibility among his/her team and at all levels within the organization.</li><li>Must have a high level of interpersonal skills, strong organizational and analytical skills; Process orientated and sense of urgency.</li><li>Travel within region as business needs dictate (up to 10%)</li><li>Human Resource experience within a manufacturing environment is preferred</li></ul>

Responsibilities: Process Analysis and Evaluation: <ul><li>Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.</li><li>Summarize from massive &amp; unstructured data/information into presentable format for stakeholders’ review</li><li>Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.</li><li>Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.</li></ul> Process Design and Implementation: <ul><li>Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.</li><li>Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.</li></ul> Process Monitoring and Optimization: <ul><li>Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.</li><li>Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.</li><li>Implement best practices and industry standards to further optimize business processes.</li></ul> Change Management and Leadership: <ul><li>Lead change management initiatives to foster a culture of continuous improvement and process excellence.</li><li>Engage and educate employees at all levels on process changes, addressing concerns, and promoting adoption.</li><li>Provide guidance and support to teams during the transition phase and ensure adherence to new processes.</li><li>Strong stakeholder management which able to convince stakeholders on proposed improvements for better process across functions</li></ul> Continuous Improvement: <ul><li>Ensure improvements are standardized, documented, and scalable across the organization.</li><li>Identify opportunities to automate processes and integrate technology solutions to streamline workflows and improve operational efficiency.</li><li>Monitor industry trends and best practices related to BPMN and process documentation to drive ongoing improvements.</li><li>Key Performance Indicator (KPIs)</li></ul> End-to-end process maturity: <ul><li>Achievement of process KPI targets</li><li>Consistent service level provided to key stakeholders</li></ul> Requirements: <ul><li>Bachelors degree in Business Administration, Management, Engineering, Supply Chain or a related field. Masters degree is a plus.</li><li>Min 8 years of Industry experience.</li><li>Proven experience (typically 5+ years) in business process management, process improvement, Supply Chain , Manufacturing or related roles.</li><li>Fluent English</li><li>Experience in driving for process improvements in the area of Supply Chain or Manufacturing</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making.</li><li>Excellent project management skills with the ability to lead cross-functional teams effectively.</li><li>Strong communication and interpersonal skills to collaborate with diverse stakeholders.</li><li>Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).</li><li>Familiarity with process modeling and workflow software tools.</li><li>Ability to adapt to a dynamic and fast-paced work environment</li><li>Need to have experience in program/project management</li><li>Solid experience facilitating and moderating process mapping &amp; improvement workshop</li><li>Consulting experience on any ERP solutions would be ideal</li></ul>

Responsibilities: Process Documentation and Modelling: <ul><li>Collaborate with business stakeholders and process owners to understand and document existing processes using BPMN notation.</li><li>Create detailed process maps, workflows, and diagrams that accurately represent the end-to-end processes and related activities (process map should include clear RACI, Tools, WI)</li><li>Ensure that all process documentation is clear, consistent, and follows best practices in BPMN modelling.</li><li>Adopt Single Source of Truth concept, utilize BPMN-tool to create, update, and maintain process documentation in a centralized and accessible manner.</li><li>Ensure process KPI are documented</li></ul> Process Analysis and Optimization: <ul><li>Work with process owner to analyse processes &amp; identify inefficiencies, bottlenecks, and areas for improvement.</li><li>Work with process owner &amp; cross-functional teams to propose for process optimizations and enhancements using BPMN-tool capabilities.</li><li>Validate process changes with stakeholders and ensure that process improvements align with organizational goals, including handshake process to cross functional team</li></ul> System Knowledge &amp; Analysis: <ul><li>Understand D365 system logic &amp; guide users to follow the documented planning processes &amp; principles during day-to-day operation</li><li>Able to drill through system data &amp; perform analysis per business request</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management, Business Administration, Management, Information Technology, or a related field. Masters degree is a plus.</li><li>Proven experience (typically 3+ years) in business process management, process documentation, or related roles.</li><li>At least 8 years working experience in operational supply chain functions (demand &amp; supply/material planning)</li><li>Excellent project management skills, planning, prioritization, ability to innovate and execute on solutions that matter, and provide timely updates/recommendations.</li><li>Good analytical, influencing and problem-solving skills and ability to handle team and client discussions.</li><li>Flexible to take on ad-hoc assignment or project as necessary.</li><li>Logical &amp; Analytical mindset with the ability to identify process improvement opportunities through data analysis.</li><li>Excellent communication skills, both written and verbal, to effectively collaborate with stakeholders and present complex concepts.</li><li>Understanding of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering (BPR).</li><li>Familiarity with compliance and regulatory requirements related to business processes.</li></ul>

Role Description: <ul><li>We are building a new data engineering team to support a strategic move from legacy data estates to a modern data platform built on Databricks.</li><li>This role plays a key part in re-engineering existing systems, improving scalability, and enabling future innovation.</li></ul> Responsibilities: <ul><li>Transition legacy data systems to Databricks.</li><li>Build and maintain robust, scalable data pipelines.</li><li>Work closely with subject matter experts, product teams, and stakeholders to understand business logic.</li><li>Apply best practices in data engineering and programming.</li><li>Mentor junior engineers and contribute to knowledge sharing.</li><li>Participate in code reviews and technical discussions.</li></ul> Requirements: <ul><li>Hands-on experience in software or data engineering roles.</li><li>Strong proficiency in Python and working knowledge of PySpark.</li><li>Experience or strong interest in Databricks.</li><li>Solid understanding of SQL and structured data.</li><li>Experience with cloud platforms (AWS preferred; Azure/GCP acceptable).</li><li>Familiarity with REST APIs and event-driven architectures.</li><li>Experience using Git or similar version control systems.</li><li>Strong problem-solving skills and collaborative mindset.</li></ul> Preferred Experience <ul><li>Experience working on data platform modernization or migration projects.</li><li>Ability to refactor and improve legacy codebases.</li><li>Exposure to AI/ML data pipelines is an advantage.</li></ul> Why Join Us <ul><li>Opportunity to work on a strategic, high-impact data platform transformation.</li><li>Exposure to cutting-edge technologies including Databricks and cloud platforms.</li><li>Collaborative, inclusive team culture with strong mentorship.</li><li>Clear opportunities for career growth and skill development.</li></ul>

Role Overview: <ul><li>We are building a new data engineering team to support a strategic move from legacy data estates to a modern data platform built on Databricks.&nbsp;</li><li>This role plays a key part in re-engineering existing systems, improving scalability, and enabling future innovation.</li></ul> Responsibilities: <ul><li>Lead the transition of legacy data systems to Databricks, ensuring reliability and performance.</li><li>Design, build, and maintain robust, scalable data pipelines to support analytical and operational use cases.</li><li>Collaborate closely with subject matter experts, product teams, and business stakeholders to understand and implement business logic accurately.</li><li>Apply data engineering and programming best practices to ensure high-quality, maintainable, and secure solutions.</li><li>Mentor junior engineers, fostering technical growth and promoting knowledge sharing across the team.</li><li>Participate in code reviews, architectural discussions, and technical decision-making to uphold engineering standards.</li></ul> Requirements:&nbsp; Required Skills &amp; Experience: <ul><li>Hands-on experience in software or data engineering roles.</li><li>Strong proficiency in Python and working knowledge of PySpark.</li><li>Experience or strong interest in Databricks.</li><li>Solid understanding of SQL and structured data.</li><li>Experience with cloud platforms (AWS preferred; Azure/GCP acceptable).</li><li>Familiarity with REST APIs and event-driven architectures.</li><li>Experience using Git or similar version control systems.</li><li>Strong problem-solving skills and collaborative mindset.</li></ul> Preferred Experience: <ul><li>Experience working on data platform modernization or migration projects.</li><li>Ability to refactor and improve legacy codebases.</li><li>Exposure to AI/ML data pipelines is an advantage.</li></ul>

Responsibilities: <ul><li>Establish and maintain data quality metrics and KPIs, regularly monitoring and reporting on data quality issues, trends, and improvements (also in VBA, SQL)</li><li>Collaborate with stakeholders, including supply chain planners, IT teams, and business leaders, to identify master data requirements and define data governance policies and procedures.</li><li>Lead the identification, collection, and validation of master data from various sources, ensuring data accuracy and integrity throughout the data lifecycle.</li><li>Define and implement data cleansing, enrichment, and standardization processes to improve data quality and usability.</li><li>Drive the adoption and utilization of master data management tools and systems, providing guidance and support to users, and ensuring data integrity and consistency across platforms.</li><li>Collaborate with IT teams to design, implement, and enhance master data management systems and infrastructure, aligning with business requirements and best practices.</li><li>Provide guidance and training to supply chain planning teams on master data management processes, standards, and tools, promoting data governance awareness and adherence.</li><li>Stay updated on industry trends, best practices, and emerging technologies related to master data management, and proactively identify opportunities for improvement and innovation.</li><li>Lead data-related projects and initiatives, coordinating cross-functional teams, managing timelines and deliverables, and ensuring successful project execution.</li></ul> Requirements: Education, Technical Qualification &amp; Experience: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Information Systems, or a related field.</li></ul> Professional Experience (years in what processes and function): <ul><li>Proven experience 1-2 years master data management, data governance, or a related field, preferably in a supply chain planning environment.</li><li>Strong knowledge of supply chain planning processes, including demand planning, inventory management, and production planning.</li><li>Proficiency in utilizing master data management tools and systems (e.g., SAP, Tableau, VBA, SQL.).</li><li>Solid understanding of data governance principles, data quality management, and data lifecycle management.</li></ul> Special Qualifications, Knowledge &amp; Skills: <ul><li>Experience with data analysis and reporting, using tools such as Excel, Tableau, or Power BI.</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Need to be detail oriented and able to communicate to cross functional teams.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and deadlines effectively.</li></ul>

Responsibilities: <ul><li>Take ownership of the monthly demand planning execution drumbeat which includes the enhancement of statistical forecast and facilitate monthly demand review calls with marketing team for project-driven demand.&nbsp;</li><li>Adjust and validate the forecasts based on the collaborative information from key stakeholders and hold a handshake meeting with commercial office to ensure market and finance alignment.&nbsp;</li><li>Review final output with supply planning prior to forecast upload in preparation of any ramp-up and ramp-down activities to enhance supply readiness and inventory management.&nbsp;</li><li>Be up to date with NPI (New Product Introduction) offers and activities in order to align market expectations and timeline with forecast in the system.&nbsp;</li><li>Coordinate product life cycle changes such as obsolescence, replacements, new offers, projects, or promotions of the business across both commercial and supply chain team.&nbsp;</li><li>Measure and analyse forecast accuracy at multi-levels (material, product line, business) and work with the necessary stakeholders to drive improvement.&nbsp;</li><li>Participate in S&amp;OP activities to monitor demand planning performance and highlight critical product lines or projects that will need support from supply chain team.&nbsp;</li><li>Act as the mediator between supply chain and commercial office on pushing forecast realization, as well as, ensuring supply availability for critical orders/projects.&nbsp;</li><li>Take ownership of the demand planning function and drive actions that are aligned with business goals and KPIs.</li></ul> Requirements: <ul><li>Degree /Diploma in Business, Supply Chain, Industrial Engineering or equivalent.&nbsp;</li><li>SAP (or other ERP software) – 1-2 years.&nbsp;</li><li>SAP Integrated Business Planning software (or other demand planning software) – 1-2 years.&nbsp;</li><li>Understanding of MRP – 1-2 years.&nbsp;</li><li>Planning and experience in Demand Forecasting – 1-2 years.&nbsp;</li><li>Understanding of S&amp;OP – 1-2 years.&nbsp;</li><li>Experience with data management, reporting, and analysis using tools at least using Excel VLOOKUP, Pivot, IF, and mathematical functions.&nbsp;</li><li>Experience with SAP Integrated Business Planning Demand software.&nbsp;</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Needs to be detail oriented with given importance to accuracy&nbsp;</li><li>Strong verbal communication and interpersonal skills, with the ability to collaborate effectively and confidently with cross-functional global teams and stakeholders.&nbsp;</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and following drumbeats and deadlines effectively.&nbsp;</li><li>Able and willing to work necessary hours to meet all project deadlines, travel when necessary.&nbsp;</li><li>Able to modify working hours to accommodate global time zones.&nbsp;&nbsp;</li><li>Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.&nbsp;</li></ul>

Role Overview: <ul><li>We are seeking an experienced Sales Professional with a strong background in selling RPO and recruitment solutions to enterprise and mid-market clients on a global basis.&nbsp;</li><li>The ideal candidate has a proven track record of new client acquisition, revenue generation, and consultative selling, preferably from large global recruitment firms.</li><li>This role is focused on hunting new business, building long-term client relationships, and expanding footprint .</li></ul> Responsibilities: <ul><li>Drive new business development for RPO and recruitment solutions</li><li>Identify, prospect, and engage enterprise and mid-market clients</li><li>Own the full sales cycle: lead generation, discovery, proposal, negotiation, and closure</li><li>Sell consultatively by understanding client hiring challenges and positioning RPO solutions effectively</li><li>Build and maintain a strong pipeline of qualified opportunities</li><li>Meet or exceed revenue and client acquisition targets</li><li>Collaborate with delivery, solution design, and leadership teams to ensure successful client onboarding</li><li>Represent in sales meetings, virtual presentations, and industry events</li><li>Maintain accurate sales forecasts and CRM updates</li></ul>&nbsp;Requirements: <ul><li>5+ years of B2B sales experience in recruitment, staffing, or RPO services</li><li>Demonstrated success in selling RPO models and recruitment solutions</li><li>Prior experience at large/global recruitment firms preferred</li><li>Proven ability to bring in net-new clients and revenue</li><li>Strong understanding of enterprise hiring models, talent acquisition, and outsourcing</li><li>Experience selling to HR, TA leaders, and senior stakeholders</li><li>Excellent communication, negotiation, and presentation skills</li><li>Self-motivated, target-driven, and comfortable working remotely</li></ul>&nbsp;Preferred Profile <ul><li>Background in selling recruitment or RPO solutions at a large recruitment organization</li><li>Existing network of HR, TA, or business decision-makers</li><li>Experience working with offshore or global delivery teams</li></ul>&nbsp;

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155 data acquisition Jobs found

Customer Service Manager

Sr Financial Planning & Analysis

HR Regional Partner

Business Process Manager – Supply Chain Management

Business Process Analyst – Supply Chain (Planning)

Senior AI Engineer

Data Engineer

Sourcing Support - Master Data

Demand Planning Analyst

Sales Manager/Business Development

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Skills

Industry

Location

Jobtitle

155 data acquisition Jobs found

Customer Service Manager

Sr Financial Planning & Analysis

HR Regional Partner

Business Process Manager – Supply Chain Management

Business Process Analyst – Supply Chain (Planning)

Senior AI Engineer

Data Engineer

Sourcing Support - Master Data

Demand Planning Analyst

Sales Manager/Business Development

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.