Lead, Product Development & Management

Service Delivery Manager- Sales & Marketing IT

Security Architect, Digital

Digital Marketing Specialist

Global Digital RM- Recruitment

Digital Internal Audit Manager

Senior Manager - IT Infrastructure & Employee Experience

Credit Analyst - C11/C12/C13

eCommerce Key Account Manager

Role Description: <ul><li>We are looking for a proven product development leader with a strong customer-centric mindset, solid background in innovation, creating and delivering innovative products and features, driving growth and collaborating across the company to deliver market leading media products.</li><li>As Assistant / Lead (Product Development &amp; Management), you will lead a team with the responsibility to create, develop and manage the product roadmap for our client in digital products, particularly video, audio and entertainment products.</li><li>The role requires a transformative, collaborative and inspirational leader with experience in working with large, cross functional teams and must be analytical, solutions focused, and be able to execute product initiatives across multiple business units simultaneously to solve business challenges, create solutions and deliver business value.</li></ul> Responsibilities: <ul><li>Lead a group of product managers and UX designers in the development and execution of product roadmaps for our client video, audio and entertainment suite of products</li><li>Undertake market competitiveness assessments and develop and continually evolve product roadmaps to ensure market relevance and competitiveness</li><li>Identify ongoing product enhancement opportunities in order to grow reach and engagement in digital products</li><li>Lead the development of business cases and product specification for new features or products and plan for and oversee their development and implementation</li><li>Drive the transformation initiatives, incorporating best practices to build digital development capability across business units</li><li>Manage multiple cross-functional internal and external stakeholders in driving product roadmaps</li><li>Formulate product competitiveness metrics and benchmarks and ensure clients products are performing above these benchmarks and maintain market competitiveness</li><li>Develop action plans and oversee their implementation for ensuring that clients products are market leading and maintain competitiveness</li><li>Work with app development and service delivery Leads in developing product features and executing product roadmaps</li><li>Lead a team of UX/UI developers on wireframing and prototyping to ensure market leading product experience and design</li><li>Lead a team of product managers in the development of product specifications, user stories, acceptance criteria for development sprints etc</li><li>Manage the drafting, issuing and running of tenders to select vendors for the above product plans</li><li>Work closely with vendors in the implementation of the above workstreams to ensure timely delivery of these projects</li><li>Plan and have responsibility for resource planning, hiring and retention of the product development team</li></ul> Requirements: <ul><li>Bachelor’s Degree preferably in a technical or related field</li><li>At least 15 year’s experience, 8-10 of which are in product development in a telecommunications, media or digital environment for consumer products</li><li>Experience in launching digital products or services from idea to execution</li><li>Experience in building products for tablet, mobile, web, TV and large screen consumer devices</li><li>Strong understanding of the Digital landscape and innovation trends</li><li>Understanding of market and consumer research and deriving data/research driven consumer insights</li><li>Experience in user-centric design process and analysis</li><li>Experience in leading and developing remote and distributed teams</li><li>Experience in leading and executing cross functional projects.</li><li>Familiarity and proficiency with agile methods and tools to support project management in timeline sensitive environments</li></ul> Required Attributes <ul><li>A strong understanding of the media environment and digital product trends</li><li>Ability for in-depth technical analysis of which technologies and solutions are best suited to specific business and customer problems as well as elevate thinking to consider business and strategic implications</li><li>Ability to facilitate thoughtful and constructive conversations within and outside the team and an ability to communicate complex ideas effectively</li><li>Strong analytical skills and structured thinking to remove ambiguity, and effectively create recommendations, influence decision making, assess impact, compare solutions, solve problems and achieve business and/or technical objectives</li><li>Ability to learn quickly (technology, business models, target industries)</li><li>Proficiency in working closely and collaboratively with multiple departments and executives, and in cross functional teams</li><li>High accountability when it comes to meeting deadlines and delivery dates, and ability to lead numerous projects simultaneously under time constraints</li><li>Communication Skills</li><li>Able to build strong relationships and foster a collaborative environment across the organisation</li><li>Expert written and oral communication at all levels, both internally within the organisation and externally</li><li>Expert presentation skills used to influence other leaders across the organisation</li><li>Able to demonstrate thorough understanding of business and financial acumen and proactively make recommendations</li></ul>

Responsibilities:&nbsp; <ul><li class="ql-align-justify">Manage the RUN/Support service and supervise its operation to ensure user effectiveness, adoption, and operational excellence of Sales &amp; Marketing IT solutions in North Asia &amp; SAPMENA (South Asia Pacific, Middle East) zones and support implementation phase rollout.</li><li class="ql-align-justify">Work closely with the support team to ensure prompt resolution of tickets and the identification and resolving of underlying issues.</li><li class="ql-align-justify">Take ownership of critical incidents, serve as an escalation point, coordinate with resolution parties, and establish effective stakeholder communication for post-incident reviews.</li><li class="ql-align-justify">Ensure that systems, procedures, and methodologies are in place to support exceptional service delivery.</li><li class="ql-align-justify">Providing management with accurate and prompt reports on the performance of service delivery, along with relevant KPIs (Key Performance Indicators).</li><li class="ql-align-justify">Accountable for knowledge transition from enhancements/projects to RUN teams using a standard Build to Run process.</li><li class="ql-align-justify">Manage problems pro-actively to prevent disruptions in business operations.</li><li class="ql-align-justify">Establish governance process for evaluating SLAs (Service Level Agreements), KPIs, vendor performance and service quality.</li><li class="ql-align-justify">Establish a Continual Service Improvement culture with the vendors.</li><li class="ql-align-justify">Supervise external vendors that manages support / maintenance including Major Incidents.</li><li class="ql-align-justify">Collaborate with application and infrastructure/Cloud teams on issue resolution.</li><li class="ql-align-justify">Lead and manage external AMS teams.</li><li class="ql-align-justify">Collaborate with cross-functional teams.</li></ul>&nbsp;Requirements: <ul><li class="ql-align-justify">Strong business orientation.</li><li class="ql-align-justify">Excellent interpersonal skills with ability to work as a member of cross functional teams.</li><li class="ql-align-justify">Exceptional customer-facing skills.</li><li class="ql-align-justify">An analytical and pro-active mindset.</li><li class="ql-align-justify">Have extensive experience in IT service management and a solid grasp of the ITIL (Information Technology Infrastructure Library) ITSM framework.</li><li class="ql-align-justify">Expertise and practical knowledge in implementing /launching IT processes and services.</li><li class="ql-align-justify">Possess understanding of IT Security and compliance requirements and how they apply to the organisation.</li><li class="ql-align-justify">Ability in leading both physical and virtual teams.</li><li class="ql-align-justify">Extensive experience in vendor-partner offshoring model collaboration.</li><li class="ql-align-justify">Ability to function in a large and complex organisation that is under-going an IT transformation.</li><li class="ql-align-justify">Proven ability to interact with various stakeholders and communicate effectively (both verbally and in writing), including ability to convey complex technical information in a clear and concise manner.</li><li class="ql-align-justify">Ability to manage and prioritise tasks efficiently.</li><li class="ql-align-justify">Effective problem-solving, change management, teamwork skills.</li><li class="ql-align-justify">Minimum of 8 years’ experience in managing or coordinating IT service delivery</li></ul> Must Haves <ul><li class="ql-align-justify">ITSM knowledge (ITIL V4 Foundation certified).</li><li class="ql-align-justify">Proven track record of managing IT/IS projects (certification in PMP or Prince2 will be appreciated).</li><li class="ql-align-justify">A self-starter with a desire in solving business challenges.</li><li class="ql-align-justify">A team member who is ready to work in a transparent environment and adaptable to collaborating with people from diverse cultures.</li><li class="ql-align-justify">Excellent oral and written English proficiency</li></ul> Will be a plus: <ul><li class="ql-align-justify">Ability to use ServiceNow for ITSM-related activities.</li><li class="ql-align-justify">Ability to use or create informative dashboards and reports using PowerBI.</li></ul>

Our client demands the highest standard of performance from the technologies they engineer. Their people expect the same from the technology that supports them. They are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that their engineers better technology to solve problems others ignore, Global IT transforms the way they do business through world-class and pioneering IT services and systems. <h2>About the role</h2>As a Security Architect within the team, you will be responsible for consulting on and designing the cyber security elements of business and IT-led initiatives, as well as directly supporting customer facing retail and ownership experience security initiatives. You will work closely with our global Cyber Security practice’s multiple disciplines and other IT teams, to ensure adequate security solutions are in place throughout all our systems and platforms. You will identify and mitigate risks in legacy systems, meeting business objectives and regulatory requirements, and you will plan, research, design, and build robust security architectures for new IT and business-led projects.&nbsp;You will serve as a security expert in application development, database design, and network/platform projects, helping project teams to comply with enterprise and IT Security policies, industry regulations, computer forensic investigations, and best practices. You will ensure that security requirements are identified, represented, and met in all projects and initiatives, and you will design, coordinate, and oversee security testing to verify the security of systems and applications, driving the remediation of identified vulnerabilities.&nbsp;You will provide security risk assessment and recommendations to the business, and write, maintain, and follow security documentation including technical designs and operations manuals. You will be expected to keep abreast of security advisories, alerts, trends, and best practices. You will develop strong working relationships with key stakeholders, internal and external, communicating with technical and non-technical audiences at various levels. You will give advice and consultation throughout the delivery lifecycle, helping us to improve the automation of security and efficiency, driving quality, security, and speed of delivery. <h2>About you</h2>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strong background in the security architecture of an enterprise, OT, or IOT platforms, including the engineering of core best-in-class security products-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High level of knowledge and technical experience across several security topics (e.g., security architecture, security consultancy, system-level security, cloud technologies, data security)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in designing and delivering secure eCommerce, Ownership Experience, and Retail against a backdrop of major standards/frameworks such as PCI-DSS, ISO27001, NIST 800 series, ISA/IEC 62443-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in supporting project teams with high and low-level security consultancy, design, and delivery, with a wide-ranging understanding of security considerations across key technologies such as Cisco, Microsoft, SAP, Oracle, market-leading SaaS applications, public cloud, etc-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Awareness of DevOps practices and embedding security in the software development lifecycle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in supporting InfoSec Risk Assessments using industry best practice risk assessment and management methodologies-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Awareness of current industry security threats, challenges, and mitigation techniques-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong conceptual thinking and communication skills, able to work autonomously, highly personable <h2>Benefits</h2>Financial-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance-related bonus-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life assurance, accidental death, and dismemberment insurance-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension scheme with competitive employer contributions-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition Program-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holiday AllowanceLifestyle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free fruit delivered for office staff, free coffee, and tea-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cafeteria benefits, wellness programme, cinema tickets, multisport card, etc.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-site canteen with discounted mealsHealth-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee medical cover, with the opportunity to buy cover for family-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Program for employees and dependents-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement for costs of eyeglasses

Responsibilities: <ul><li>Develop and execute digital marketing campaigns across multiple platforms&nbsp;</li><li>Work closely with cross-functional teams to define campaign objectives, target audience, and KPIs</li><li>Conduct market research and competitive analysis to identify trends and insights&nbsp;</li><li>Develop creative campaigns and messaging that align with the brands overall marketing strategy&nbsp;</li><li>Ensure campaign delivery within agreed timelines and budgets&nbsp;</li><li>Analyze campaign performance data and derive actionable insights to optimize performance&nbsp;</li><li>Work with internal and external stakeholders to ensure campaign success&nbsp;</li><li>Manage stakeholder relationships and expectations throughout the campaign&nbsp;</li><li>planning and delivery lifecycle in a dynamic environment&nbsp;</li><li>Stay up-to-date with the latest trends and best practices in digital marketing&nbsp;</li></ul> Requirements: <ul><li>Bachelors/Masters degree in Marketing or related field&nbsp;</li><li>3+ years of proven experience in digital campaign planning and execution&nbsp;</li><li>Experience in strategy planning and execution of biddable media campaigns across&nbsp;</li><li>platforms like Google, Meta, TikTok, Snapchat, etc.&nbsp;</li><li>Good understanding of digital marketing concepts (incrementality) and best&nbsp;</li><li>practices, especially creative best practices across platforms&nbsp;</li><li>Strong analytical ability to derive actionable insights from data and communicate them to stakeholders&nbsp;</li><li>Excellent time management skills, diligence, collaboration, communication, and interpersonal skills&nbsp;</li><li>Ability to work independently as well as within a team and own projects end to end&nbsp;</li><li>Ability to learn new technologies quickly&nbsp;</li><li>Experience in shoppable campaigns will be an added advantage&nbsp;</li></ul>

Role Description: <ul><li>This job post is for ASEAN Commercial Cards Sales Manager based in Singapore.</li><li>The individual will focus on driving Commercial Cards Sales for the ASEAN market and will be part of the APAC Commercial Cards Sales team.</li><li>The key objective is to focus on Commercial Banking (SME Market) client segment within the existing and prospect client base.</li><li>The job reports to APAC Head of Card Sales Asia Pacific and matrix to the ASEAN CCB Cash Sales Head.</li></ul> Responsibilities: <ul><li>Responsible for the growth and origination of new Commercial Cards business for the ASEAN market. Identify new sales opportunities and grow pipeline for key initiatives, including wins in a new product, geography or client buying segment, with a specific focus on Commercial Banking (SME Market) client segment</li><li>Proactively drive initiatives to capture new flows within the e-commerce segment.</li><li>Work closely with TTS Sales and Banking partners to drive deal origination and sales support.</li><li>Actively manage Won Deals to provide a positive client experience throughout implementation and ensure Revenues are ramped up, as well as and leverage on seniors when there are ramp up issues</li><li>Be aware of and support all Card Sales Must Win Battles and Initiatives.</li><li>Evaluate and review analytics of client spend and make recommendations for growth and development accordingly.</li><li>Meet annual win and revenue targets of new to firm wallets.</li></ul> Requirements:&nbsp; <ul><li>Communication and presentation skills – we are looking for an individual who is confident in presentation – including senior management within the client’s organization.</li><li>Must have strong consultative sales &amp; negotiation skills.</li><li>Ability to think creatively to drive innovative solutions for clients.</li><li>Strong ability to build relationships with internal partners across various functions / regions.</li><li>Strategic Project Management – we require an individual who has an eye for detail and who can co-ordinate multiple teams to meet the project objectives .</li></ul>

The Role:In this position you will have the unique opportunity to help model and drive our assurance and advisory agenda. You will be involved in conducting assessments of Cyber-Security, Cloud management, Business Continuity, Product management and development, Dev(Sec)Ops, Data engineering and Machine Learning, Data Privacy, ERP (SAP) and business processes.&nbsp;Internal Audit provides assurance to our Board and Audit Committee on the status of the Internal Control environment and conducts assurance and advisory assignments as well as specific reviews at the request of senior management. You will join a team that is working at the forefront of innovative and advanced technology in a leading company, which offers a unique opportunity to make a real difference. Our team of 8, located in the Netherlands and the United States, work at a senior level, worldwide, and in small professional teams. Our people excel in an international work environment emphasizing accountability, customer focus, innovation, integrity, and teamwork. This position is based in Europe, preferably the Netherlands, although other locations will also be considered.&nbsp;Your profile:You are a smart and analytical digital native with at least 5 years’ experience, excellent communication skills, who likes to travel and working in a small team within an international and professional environment. You are curious, willing to try novel approaches and have a keen desire to broaden your horizon towards new and challenging domains.&nbsp;&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Essential duties and responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan, execute, report, and finalize audits and other reviews, both individually and within a team, in accordance with Internal Audit policies and procedures. Audits will cover regular business cycles, IT processes, and industry-specific processes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in the creation of an annual audit plan.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct special investigations and assignments including fraud investigations, post-acquisition reviews, security governance, and pre/post-implementation reviews/ audits amongst others.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooperate with business leaders and senior management to advise on risk mitigation strategies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooperate with other assurance providers ensuring that our work and theirs is aligned.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in forums for global policy and framework creation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Become a champion in an area the team is strengthening our knowledge and skills, such as Data Privacy, Dev(Sec)Ops, Cyber-Security, Cloud, Data-analytics, ML, Responsible AI.Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;University (WO) or University of Applied Sciences (HBO) degree in Information or Systems Management or similar. A finalized or close to finalized post-master IT auditing (or alternatively CISA qualification) is preferable.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experienced in working as an (external or internal) auditor.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent problem solving, communication, reporting and interpersonal skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fluent in English, our corporate language. Proficiency in other languages is appreciated.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong ethical standards and the ability to be an Audit Professional in both appearance and fact.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong team player and self-management skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willingness to possess additional professional certifications in Security, Cloud and Privacy.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willingness to travel abroad, typically 1 week duration within Europe, the Americas, and Asia-Pacific.&nbsp;We offer:We are an inspiring, fast growing, financially healthy listed organization. You will be part of a diverse, global workforce and join our team from a base in the Netherlands or another European country. You will work with experienced individuals who are ready to share their knowledge, and you will receive the opportunity to develop yourself on a personal level in a dynamic and international environment.We offer a competitive salary and with a fulltime job of 36 hours a week. The company has a strong reputation for good work-life balance. Hybrid working, combining the flexibility to work from home and collaboration in the office is a concept we embrace.

Responsibilities: <ul><li>Partner with the CIO in defining the Cloud, Network &amp; Telecom strategy in line with the business strategy and the IT Group policies.</li><li>Develop IT vision/mission, roadmaps and policies including security and quality.</li><li>Develop business cases to relevant stakeholders addressing political, financial, and organizational interests.</li><li>Keep abreast of the emerging trends and technologies, evaluate their business value, applicability and utility to the Group / specific business and participate in discussions around innovation in relation to Cloud</li><li>Define and review KPIs, metrics and SLAs and oversee performance of helpdesk and IT Infrastructure Services.</li><li>Guarantee the proper functioning of the IT operations and the quality of the services provided to the users by seeking continuous improvement,</li><li>Ensure the overall scalability, sustainability &amp; continuous modernization of Infrastructure landscape.</li><li>Manage and oversee IT service catalogue, drive effective usage and deployment cooperating with regional Technology teams OR Tech Vendors.</li><li>Provide inspirational and strategic leadership to drive exemplary employee experience through continuous training, communication of IT Services.</li><li>Ensure effective organizational structure for Infrastructure function including Helpdesk ensuring that the organization has the required skills and capabilities.</li><li>Partners with internal colleagues to ensure they have the appropriate information and knowledge at hand to be successful; works with Enterprise Architects to ensure overall capability governance.</li><li>Identifies and builds relevant Business and Digital Technology KPI’s to define success and implements operational procedures to achieve set targets.</li><li>Understands regulations like PII, PCI and Data Privacy regulations to ensure security and compliance in the digital environment.</li><li>Asses and plan for the needs of the organization for Audio visual equipment and its lifecycle management.</li><li>With trending technologies partner with business to build a new experience.</li><li>Partnering with Cyber Security team to ensure adherence to the policies with regards to assessments and penetration / vulnerability tests.</li><li>In this role, you will be responsible for providing leadership, planning and insights required to maximize the value of digital technology. He or She will proactively and holistically lead L’Oréal India Data Centre, Cloud, Telecom &amp; Workplace technology portfolio from strategy to execution.</li></ul> Requirements: <ul><li>You should have 10+ years of information technology experience, ideally in development, implementation, and maintenance of large-scale cloud deployments &amp; Managing End User Services.</li><li>The location of the job will be Mumbai – HO.</li><li>This role will be the strategic interface tasked with a mission of providing exemplary and best in class Employee experience that includes workplace modernization, IT operational excellence. Helpdesk Management, communication &amp; branding.</li><li>This role is hired in a leadership capacity that reports to the CIO.</li><li>He or she with a deep understanding of Cloud, Technology, IT Operations (ITSM/ ITOM) &amp; Digital Workplace Management</li></ul>

Role Description: <ul><li>This role will be part of the Operational Risk and Control Organisation (CBORC) reporting to the CBORC Tech Head for APAC/EMEA.</li><li>The risk manager is responsible for managing a portfolio of risk management programs supporting the APAC and EMEA region across 17 markets.</li><li>This role is part of the team managing the business risk profile – identification, management, and mitigation including day-to-day, business activity across the APAC/EMEA regions, which encompasses 10 GCB Product Lines, 6 GCT CEOs in APAC/EMEA, and the GCB Digital Banking Business.</li><li>The role will support the compliance to internal policies, processes, and controls and compliance to external regulation while proactively evaluating the existing control environment for enhancement opportunities.</li></ul> Responsibilities: <ul><li>Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.</li><li>Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.</li><li>Governance and oversight may include (not limited to) technology operational risk.</li><li>Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans).</li><li>Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory).</li><li>Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment in identifying and managing risks for Consumer Business.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.</li><li>Applies an in-depth level of expertise in consumer banking systems and technology processes and leverages this knowledge to provide advice and work with partners to drive proactive engagement / forward-looking risk management on the highest risk priorities in an effective and efficient manner.</li></ul> Requirements: <ul><li>Experience in business, functional, and/or people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high-quality deliverables to stakeholders according to strict timetables.</li><li>Specific subject matter expertise regarding technology application control disciplines and a solid business understanding of consumer banking systems, digital channels, and products as well as technical processes relating to development and support of these types of systems.</li><li>Demonstrable knowledge of technology and consumer banking-related regulations across multiple countries in the Asia Pacific and EMEA.</li><li>Demonstrable knowledge of deploying risk assessment techniques using data analytics.</li><li>Effective negotiation skills, a proactive and no surprises approach in communicating control issues, and strength in sustaining independent views.</li><li>This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style.</li></ul>

Responsibilities: <ul><li>Develop and maintain primary ownership of relationship with distributors, ecommerce enablers and e-retailers to drive forward digital commerce business</li><li>Help develop and align internally the business plan for the year, covering both sales objectives and the investments required to deliver those.</li><li>JBP/terms sell in with retailers, and conduct annual / quarterly JBP reviews; define monthly sell-in volumes, A&amp;P spending, incentives, commitments from e-retailer</li><li>Establish and align the best approach to retailer marketing assets, the participation criteria for marketing events, agreeing with retailers on the plan, and executing the commercial agreement</li><li>Conduct digital commerce performance reviews with distributors and e-enablers, agreeing on actions to mitigate sales gaps or further increase sales performance, mitigate operational challenges and optimize the business</li><li>Customer support: serve as first point of contact for e-retailers. Handle inquiries, resolving any issues through the support of internal teams to manage execution of any agreed solutions</li><li>Sign-off sales forecasts for production for assigned customers on a monthly basis</li><li>Reporting to the Head of Digital Commerce SEA&nbsp;</li><li>Will be responsible for growing the digital business by managing relationships with distributors, e-commerce enablers, and key accounts.</li></ul>&nbsp;Requirements: <ul><li>At least 5 years of sales experience</li><li>Preferably 2+ years as Key account manager with e-commerce retailers/marketplaces in the target market(s)</li><li>Excellent interpersonal skills</li><li>Language proficiency in English and local language – both written and oral</li><li>Requires a strong understanding of the e-commerce landscape, excellent communication and interpersonal skills, and the ability to develop and execute strategies that will increase sales.</li></ul>

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64 digital Jobs found

Lead, Product Development & Management

Service Delivery Manager- Sales & Marketing IT

Security Architect, Digital

Digital Marketing Specialist

Global Digital RM- Recruitment

Digital Internal Audit Manager

Senior Manager - IT Infrastructure & Employee Experience

Credit Analyst - C11/C12/C13

eCommerce Key Account Manager

eCommerce Key Account Manager

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64 digital Jobs found

Lead, Product Development & Management

Service Delivery Manager- Sales & Marketing IT

Security Architect, Digital

Digital Marketing Specialist

Global Digital RM- Recruitment

Digital Internal Audit Manager

Senior Manager - IT Infrastructure & Employee Experience

Credit Analyst - C11/C12/C13

eCommerce Key Account Manager

eCommerce Key Account Manager

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WhiteCrow is on a mission to connect companies with the best talent across the globe.