Senior Manager – Technology Transformation

Customer Engineer

Senior Bid Manager

Finance Analyst III (Plant Operations)

Supervisor Supply Chain

Product Manager

Customer Experience Director

Inside Sales Engineer

Engineering Development Associate

Business Process Manager & Strategic Program Manager – MFG/SCM

Role Description: <ul><li>The role holder identifies and defines opportunities, builds the business case for each initiative, and leads delivery through internal technology functions and delivery partners. Initiatives are held to their intended outcomes, adoption and benefits, not go-live alone. This is a hands-on role. </li><li>The role holder personally designs, builds and deploys data, analytics, automation and AI solutions, and coordinates multidisciplinary teams.</li></ul> Responsibilities: <ul><li>Provide analysis and recommendations to help develop DHI’s technology, data and digital transformation agenda, for review by the Executive Director – Portfolio Operations and Intelligence.</li><li>Develop and maintain roadmaps for assigned initiatives, sequencing activity by value, dependency, risk and readiness.</li><li>Lead discovery and solution design with DHI departments, running workshops that define the opportunity, scope and intended outcome of each initiative.</li><li>Identify opportunities to improve revenue, productivity, customer experience, operational performance and decision-making through data, analytics, automation and AI.</li><li>Define value hypotheses, success metrics, adoption targets and value realisation frameworks for each initiative.</li><li>Design, develop, deploy and maintain data and analytical solutions, dashboards, automation solutions and AI-enabled products.</li><li>Build and maintain ETL/ELT processes and data transformation workflows.</li><li>Own the lifecycle of data, analytics, automation and AI products, from concept through deployment and adoption.</li><li>Define product vision, user requirements, roadmaps, backlogs and delivery priorities, based on the end-to-end needs of alternative asset management users, including investment professionals, portfolio managers, senior leadership and governance functions. Translate business challenges into technical requirements, user stories and solution designs.</li><li>Lead end-to-end delivery of assigned transformation initiatives, managing scope, schedule, cost and quality.</li><li>Ensure initiatives meet cybersecurity, data protection, privacy and AI governance requirements.</li></ul> Requirements: <ul><li>6 – 8 years of experience in technology transformation, data product development, applied AI, technology consulting or data-enabled transformation.</li><li>Demonstrated experience personally taking a problem through to a production-grade product.</li><li>Bachelor’s degree in Computer Science, Engineering, Data Science, AI, Mathematics, Statistics, Business or another relevant quantitative discipline.</li><li>Advanced degree, such as an MBA, preferred.</li><li>Technology, data and digital transformation planning and roadmap development</li><li>Data platforms such as Databricks, Azure AI Foundry, Spark, Hive or Palantir Foundry</li></ul>

Responsibilities: <ul><li>Install, maintain, and upgrade customer equipment&nbsp;</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]&nbsp;</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and&nbsp;</li><li>business challenges&nbsp;&nbsp;</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]&nbsp;</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems&nbsp;</li><li>Coordinate and communicate directly with customers&nbsp;</li><li>Fulfill additional duties, as assigned.&nbsp;</li></ul> Requirements: <ul><li>Completion of a Diploma and/or Bachelor’s degree, military technical training, field service experience, or trade certification&nbsp;</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry&nbsp;</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics&nbsp;</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters&nbsp;</li><li>Effective written and verbal communication skills&nbsp;</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint&nbsp;&nbsp;</li><li>Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.&nbsp;</li></ul>

Role Description: <ul><li>The Senior Bid Manager will establish and develop a new deal and bid management capability, acting as the central coordinator for complex Requests for Proposals (RFPs) and tenders across EMEA and North America, with support for APAC as required.</li><li>Based in the UK, the role will work closely with Sales, Pricing, Legal, Service Delivery, and other teams across the business to coordinate the end-to-end bid process and ensure the development of high-quality, commercially sound, and deliverable proposals.</li><li>This is an exciting opportunity to shape a new capability and play a key role in how the business approaches and delivers complex deals globally. The Senior Bid</li><li>Manager will bring structure and organisation to a developing function, establishing effective processes, tools, and ways of working while remaining adaptable as the business evolves.</li><li>This is a highly hands-on role requiring a proactive self-starter who can work autonomously while thinking strategically. An AI-first mindset is essential to identify smarter, more efficient ways of working and continuously improve the deal and bid management process.</li></ul> Responsibilities: RFP Orchestration and Qualification <ul><li>Own the RFP intake register and qualification process, assessing scope, probability of winning, and resource capacity.</li><li>Propose resource allocation to senior commercial leadership.</li><li>Develop and manage end-to-end bid plans, including meeting schedules, stage gates, task delegation, and deadline management across all workstreams.</li><li>Organise mandatory RFP strategy kick-off meetings and prepare decision-making packs for each stage gate.</li></ul> Contract and SLA Alignment <ul><li>Build and maintain a global standard contract clause library and deviation register.</li><li>Establish the standard contractual baseline for each RFP and consolidate regional amendments into a single position for negotiation.</li><li>Coordinate Service Level Agreements (SLAs) with Service Delivery teams, ensuring internal approval of operational feasibility before commitments are made to customers.</li><li>Manage contractual terms and SLAs as part of an integrated negotiation process.</li><li>Coordinate with Legal teams on standard contractual terms.</li><li>Refer significant contractual or SLA deviations to Pricing for financial impact assessment.</li><li>Track contract approvals and signatures through to completion.</li></ul> Proposal Excellence <ul><li>Develop compelling solution narratives and executive summaries tailored to the evaluation criteria and target audience.</li><li>Lead internal bid reviews and quality assurance processes.</li><li>Build and maintain a library of standard proposal content, templates, and reusable materials.</li><li>Evaluate and implement AI-powered bid management tools, such as Loopio or similar platforms, to improve proposal quality, consistency, and turnaround times.</li><li>Manage customer portal submissions, ensuring accuracy, compliance, and on-time delivery across relevant time zones.</li></ul> Continuous Improvement <ul><li>Facilitate structured win/loss reviews following each RFP to identify lessons and improvement opportunities.</li><li>Maintain and continuously improve bid processes, standard templates, reusable proposal content, and contractual clause libraries between live bids.</li><li>Identify opportunities to improve efficiency, consistency, and commercial effectiveness through automation and AI-enabled tools.</li></ul> Requirements: Relevant Skills and Experience <ul><li>12+ years of relevant pre-sales, bid management, or related commercial experience, with an AI-first mindset.</li><li>Essential experience in aviation, ground handling, or air cargo handling; knowledge of the Standard Ground Handling Agreement (SGHA) is a strong advantage.</li><li>Proven experience managing complex, multi-workstream bids and tenders against strict external deadlines.</li><li>Strong stakeholder management and influencing skills, with the ability to coordinate teams across regions, functions, and seniority levels without direct authority.</li><li>Strong contract management knowledge and sound commercial judgement.</li><li>Ability to work effectively in ambiguous, evolving environments and establish structure in a developing function.</li><li>Practical experience with bid management and AI tools, such as Loopio or equivalent platforms.</li><li>A proactive, hands-on approach with the ability to take ownership and deliver independently.</li><li>Excellent written communication, proposal development, presentation, and executive-level communication skills.</li></ul> Core Values <ul><li>Safety: Maintaining the highest standards of safety and operational responsibility.</li><li>Customer Focus: Delivering value and creating positive customer experiences.</li><li>Respect: Listening to, understanding, and respecting colleagues and stakeholders.</li><li>Excellence: Pursuing high standards in every aspect of delivery.</li><li>Teamwork: Collaborating effectively and building on the strengths of others.</li></ul>

Responsibilities: Planning and Budgeting&nbsp;: <ul><li>Assist on annual budget preparation.&nbsp;</li><li>Assist on monthly forecast preparation.&nbsp;</li><li>Track weekly forecast variance. In order to provide accurate and timely reports.&nbsp;&nbsp;</li></ul> Inventory Risk tracking/Analysis&nbsp;: <ul><li>Inventory reserve preparation&nbsp;</li><li>High light inventory risks and opportunities monthly&nbsp;</li><li>Monitor inventory physical count.&nbsp;</li><li>In order to comply with corporate policies and risk control&nbsp;&nbsp;</li></ul> Costing&nbsp;accounting&nbsp;: <ul><li>Data prepare(Mater master/Routine/Std cost);&nbsp;</li><li>Month ending JE booking&nbsp;</li><li>PPV program and analysis&nbsp;</li><li>Mat. usage analyzing&nbsp;&nbsp;</li><li>Production scrap report preparing&nbsp;&nbsp;</li></ul> FA accounting&nbsp;: <ul><li>Familiar with Capital Assets policy and comply with the policy(Include local policy)；&nbsp;</li><li>Prepare FA management report(Acquisitions, disposal, transfer etc.) and leading fixed&nbsp;</li><li>assets physical count&nbsp;</li><li>Issuing Asset Tags to assets responsible department&nbsp;</li><li>Intercompany Transfers of Fixed Assets data preparing and follow to financial posting&nbsp;</li><li>Follow Open PO&amp;IO&amp;CIP tracking report by month&nbsp;</li><li>CER review and budget control with report and management.&nbsp;</li></ul> Requirements: <ul><li>At least bachelor’s degree in finance/accounting/taxation or related.&nbsp;</li><li>Over 7-10 years working experience in Finance, costing managerial position is preferred&nbsp;&nbsp;</li><li>Good knowledge and experience in costing of manufacturing.&nbsp;Understand how to manage&nbsp;</li><li>and improve Mfg. variance.&nbsp;&nbsp;</li><li>Good knowledge and experience in SAP.&nbsp;</li><li>Fluent English Mandarin, both written and oral (Added Advantage)</li><li>Strong will to learn and develop the skills.&nbsp;</li></ul>

Role Description: <ul><li>Lead and supervise end-to-end supply chain planning for New Product Introduction (NPI) and New Product Development (NPD) projects at the Shirwal plant.</li><li>The role converts project requirements into executable material, production, capacity, inventory, packaging and logistics plans from early project gates through prototype, validation, pilot build, PPAP/PSW, SOP and ramp-up.</li><li>The position ensures launch readiness, timely risk escalation, disciplined SAP planning and structured handover to the regular MRP planning team after SOP.</li></ul> Responsibilities: <ul><li>Team Leadership &amp; Governance: Lead the NPI planning team, assign project ownership, review priorities and represent supply chain in plant and project launch reviews.</li><li>NPI Planning &amp; Launch Readiness: Own supply chain deliverables from early project gates through prototype, validation, pilot, PPAP, SOP and ramp-up, ensuring material and capacity readiness.</li><li>SAP, Master Data &amp; Material Planning: Ensure timely setup of parts, BOMs, routings, sourcing and MRP parameters. Convert project demand into executable material plans and manage shortages and MRP exceptions.</li><li>Supplier &amp; Cross-Functional Coordination: Coordinate with Procurement, Suppliers, Engineering, Quality, Operations, Logistics and Project Management to secure materials, tooling, packaging, capacity and shipment readiness.</li><li>Risk, Cost &amp; Change Management: Maintain launch risk visibility and control engineering-change, inventory, premium-freight, capacity and obsolescence exposure through timely recovery actions and escalation.</li><li>Performance Improvement &amp; Handover: Standardize NPI planning dashboards and routines, improve data quality and automation, and complete a controlled handover to the series MRP controller after SOP. KEY DELIVERABLES / SUCCESS MEASURES</li><li>On-time completion of NPI supply chain deliverables and gate commitments.&nbsp;</li><li>Material availability and build readiness for prototype, validation, pilot, PPAP and SOP events.</li><li>Accurate BOM, sourcing and MRP master-data readiness before planning execution.</li><li>Clear visibility of shortages, capacity constraints, inventory exposure, freight risk and recovery dates.</li><li>On-time PPAP/PSW support, SOP achievement and stable ramp-up without avoidable customer disruption.</li><li>Controlled inventory, premium freight and obsolescence exposure through early risk management.</li><li>Timely and complete handover from NPI planning to regular series planning after SOP.</li></ul> Requirements: Technical Skills <ul><li>SAP planning and procurement processes (MRP, stock/requirements analysis, material master, PR/PO and inventory visibility) - mandatory.</li><li>Advanced Microsoft Excel, including analytical models, PivotTables, lookups, dashboard preparation.</li><li>Power BI or an equivalent reporting and visualization tool.</li><li>Working knowledge of BOMs, routings, capacity planning, production scheduling, inventory planning, supplier lead times and logistics.</li><li>Good understanding of automotive NPI/NPD phases, PPAP/PSW readiness.</li><li>Bachelors degree, preferably in Engineering, Supply Chain, Operations or a related discipline.</li><li>MBA or equivalent postgraduate qualification is preferred.</li><li>Strong analytical, problem-solving and data-management capability.</li><li>Clear communication, stakeholder management and cross-functional partnership skills.</li><li>Working knowledge of automotive manufacturing, launch planning and project-gate governance.</li><li>3 to 7 years of relevant experience in supply chain, material planning, production planning or NPI/NPD planning within a manufacturing environment.</li><li>Experience managing material and capacity readiness for new product launches from prototype through SOP and ramp-up.</li><li>Hands-on experience with SAP MRP, planning master data, shortage management and supplier follow-up.</li><li>Experience coordinating across Project Management, Engineering, Quality, Operations, Procurement and Logistics.</li><li>People leadership or team-coordination experience, with evidence of disciplined follow-up and escalation.</li></ul>

Responsibilities : <ul><li>Engage executive and corporate users to understand needs, decision workflows and pain points.</li><li>Translate requirements into clear product definitions, user stories and acceptance criteria.</li><li>Run structured discovery and experimentation to validate value and feasibility before build commitments are made.</li><li>Identify opportunities to extend assigned products from task-level support to broader workflow automation, and contribute these to the product roadmap.&nbsp;</li><li>Own the end-to-end delivery of assigned AI products, including Rocket, from definition through to launch.</li><li>Ensure quality, usability and readiness criteria are met before release to a senior user base.&nbsp;</li><li>Own assigned products after launch, driving iterative improvement based on usage data and user feedback.</li><li>Define, track and report product KPIs covering adoption, usage, accuracy, satisfaction and time saved.</li><li>Register and maintain AI use cases for assigned products within the agreed portfolio management process.&nbsp;</li><li>Act as the day-to-day product interface for executive and corporate stakeholders.&nbsp;</li></ul> Requirements: <ul><li>3 – 6 years of experience in digital or AI product management, product ownership or equivalent delivery roles.&nbsp;</li><li>Bachelor’s degree in a quantitative field such as information technology, business, finance, engineering or mathematics.&nbsp;</li><li>Hands-on experience in product management across discovery, delivery and lifecycle.&nbsp;</li><li>Exposure to AI, automation or data-driven products.&nbsp;</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: <ul><li>Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.</li><li>Lead Generation : Generates leads and qualifies prospects for external sales engineers</li><li>Quotations: Generates Standard quotations for products, tubings, hoses and parts.</li><li>Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.</li><li>Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.</li><li>Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.</li><li>Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.</li><li>Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.</li><li>Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.</li><li>Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.</li><li>Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.</li></ul> Requirements: <ul><li>Ideally you will have technical experience working with mechanically engineered / process equipment products or services.&nbsp;</li><li>This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs.&nbsp;</li><li>Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset.&nbsp;</li><li>Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.&nbsp;</li></ul>

Role Description: <ul><li>The TS Operations &amp; Engineering Rotation Program is an accelerated development program designed for high-potential early-career professionals.</li><li>Through a series of cross-functional rotations, participants gain hands-on experience across Engineering and Operations, build broad business knowledge, and develop the skills needed for future leadership opportunities.</li><li>Your first rotation will be within our Engineering organization, where you will contribute to real business challenges, collaborate with experienced professionals, and help deliver innovative solutions for global customers.</li><li>This is not a shadowing program. From day one, you will take ownership of meaningful work, use data to solve problems, and help deliver measurable business results.</li></ul> Responsibilities: <ul><li>Contribute to engineering projects from concept through implementation and validation.</li><li>Apply data-driven problem solving to improve products, processes, and business outcomes.</li><li>Partner with cross-functional teams including Manufacturing, Quality, Operations, Supply Chain, and Project Management.</li><li>Support product development, testing, and continuous improvement activities.</li><li>Participate in customer-focused engineering initiatives to help meet performance and quality requirements.</li><li>Analyze technical challenges and recommend practical, effective solutions.</li><li>Present project results, insights, and recommendations to engineering and business stakeholders.</li></ul> Responsibilities: <ul><li>Bachelors or Masters degree in Engineering or a related technical field from a highly regarded university.</li><li>1-3 years of professional work experience in engineering, manufacturing, operations, or a related technical environment.</li><li>Strong analytical and problem-solving skills with the ability to learn quickly.</li><li>Practical experience with CAD tools in design or product development, complemented by knowledge of finite element analysis (FEA) simulation.</li><li>Knowledge of AI-enabled tools and data analytics.</li><li>Ability to work effectively in cross-functional and multicultural teams.</li><li>Strong communication skills with the ability to present ideas and recommendations clearly.</li><li>Fluent English a must</li></ul>

Responsibilities: Program Management: <ul><li>Responsible for overseeing and leading the entire project to ensure the scope and project milestones are met successfully.</li><li>To act as a liaison person between the entire project team (internal and external) and ensure alignment.</li><li>Collaborate with all parties to ensure program meets time, scope, quality and cost targets.</li><li>Report regularly the progress of the program to the stakeholders (Up to group Executive level )</li><li>Manage and lead cross-functional project team members</li><li>Responsible to acquire project resources and form project team (multi-discipline). Develop the team according to project &amp; team needs.</li><li>Manage changes to the project scope, project schedule and project costs using appropriate verification techniques</li><li>Measure project performance using appropriate tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with internal and external stakeholders.</li><li>Initiates project scope, requirements and key deliverables by collecting or receiving from management team.</li><li>Responsible to develop Project Management Plan, consistently monitor and control project progress.&nbsp;</li><li>Utilize Project Management Software (such as Microsoft Project) to generate schedules, analyse critical path/ float, and monitor project progress.&nbsp;</li><li>Take a leadership role in coordination of the team member activities. Navigate team to project goal.</li><li>Perform project risk assessment and determine risk respond plan. Regularly monitor identified risks and actively look /aware new potential risk once project progressed&nbsp;&nbsp;</li></ul> Process Analysis and Evaluation: <ul><li>Conduct comprehensive analysis of existing business processes to identify bottlenecks, inefficiencies, and areas for improvement.</li><li>Collaborate with stakeholders to understand business requirements and align process changes with strategic goals.</li><li>Utilize data-driven insights to identify key performance indicators (KPIs) and measure process performance and outcomes.</li></ul> Process Design and Implementation: <ul><li>Develop and design streamlined processes and procedures that enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>Ensure that new processes are clearly documented, communicated to relevant teams, and effectively implemented.</li><li>Work with cross-functional teams to gain buy-in and ensure smooth integration of process changes.</li></ul> Process Monitoring and Optimization: <ul><li>Establish mechanisms for ongoing monitoring and evaluation of implemented processes to identify potential issues or deviations.</li><li>Regularly analyze performance data, gather feedback, and adjust as needed to continuously improve processes.</li><li>Implement best practices and industry standards to further optimize business processes.</li></ul> Requirements: <ul><li>Bachelors degree in Business Administration, Management, Engineering, Supply Chain or a related field. Masters degree is a plus.</li><li>Min 10+ years experince in supply chain</li><li>Proven experience (typically 5+ years) in business process management &amp; driving strategic programs/projects/process improvement with domain knowledge and experience either in Supply Chain (Planning/Purchasing/Warehouse/Logistics) or Manufacturing (Industrial Engineering/Project Management)&nbsp;</li><li>Fluent English and ability to articulate clearly</li><li>Need to have experience in program/project management</li><li>Experience in driving for process improvements in the area of Supply Chain or Manufacturing</li><li>Strong analytical and problem-solving skills with a data-driven approach to decision-making.</li><li>Excellent project management skills with the ability to lead cross-functional teams effectively.</li><li>Strong communication and interpersonal skills to collaborate with diverse stakeholders.</li><li>Knowledge of process improvement methodologies such as Lean, Six Sigma, or BPMN (Business Process Model and Notation).</li><li>Familiarity with process modeling and workflow software tools.</li><li>Ability to adapt to a dynamic and fast-paced work environment</li></ul>

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137 digital plant solution architect Jobs found

Senior Manager – Technology Transformation

Customer Engineer

Senior Bid Manager

Finance Analyst III (Plant Operations)

Supervisor Supply Chain

Product Manager

Customer Experience Director

Inside Sales Engineer

Engineering Development Associate

Business Process Manager & Strategic Program Manager – MFG/SCM

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137 digital plant solution architect Jobs found

Senior Manager – Technology Transformation

Customer Engineer

Senior Bid Manager

Finance Analyst III (Plant Operations)

Supervisor Supply Chain

Product Manager

Customer Experience Director

Inside Sales Engineer

Engineering Development Associate

Business Process Manager & Strategic Program Manager – MFG/SCM

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WhiteCrow is on a mission to connect companies with the best talent across the globe.