Cloud Engineering Manager

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Senior Manager – Technology Transformation

Customer Engineer

Finance Analyst III (Plant Operations)

Supervisor Supply Chain

Product Manager

Customer Experience Director

Inside Sales Engineer

Responsibilities: <ul><li>Lead the engineering, operation, and continuous improvement of enterprise cloud platforms across Microsoft Azure (primary), AWS, and GCP, including landing zones, networking, platform services, and secure cloud foundations.</li><li>Build and maintain standardized delivery pathways, CI/CD pipelines, infrastructure-as-code (IaC) modules, GitOps practices, and environment automation to enable consistent, scalable, and compliant deployments.</li><li>Drive an automation-first engineering model, reducing manual intervention through policy-as-code, automated workflows, AI-assisted engineering, and agent-based execution of routine operational activities.</li><li>Develop and mature AIOps capabilities, including anomaly detection, intelligent alert correlation, automated remediation, and measurable reduction of operational toil.</li><li>Design and operate infrastructure supporting enterprise AI workloads, including GPU/accelerated compute, managed AI services, model serving and inference endpoints, vector and retrieval services, and secure AI landing zones.</li><li>Partner with Data &amp; AI teams to provide scalable, secure infrastructure for AI solutions while managing capacity, quotas, workload isolation, and AI infrastructure consumption and cost reporting.</li><li>Lead cloud reliability, observability, and resilience, establishing service level objectives (SLOs), error budgets, metrics, logging, tracing, recovery playbooks, and validated RTO/RPO requirements.</li><li>Implement cloud security, identity, and compliance guardrails through secure baselines, policy-as-code, workload identities, privileged access controls, and Microsoft Entra ID integration.&nbsp;</li><li>Maintain platform compliance with applicable data protection and industry standards, including GDPR, CCPA, PCI-DSS, and SOC 2, in partnership with Global Cybersecurity and other governance teams.</li><li>Execute FinOps and cloud optimization initiatives, including tagging and cost allocation, rightsizing, scheduling, storage optimization, reservations, savings plans, committed spend, forecasting, and consumption reporting.</li><li>Support the organizations cloud-first transformation, including modernization and consolidation of VMware workloads and rationalization of AWS and GCP environments around strategic business requirements.</li><li>Lead and develop a globally distributed cloud engineering team, establishing engineering standards, structured code and design reviews, operational discipline, continuous learning, and accountability for cloud providers and engineering partners.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience.</li><li>10+ years of progressive cloud and infrastructure engineering experience, including at least 3 years leading engineering teams with accountability for production platform services.</li><li>Expert-level, hands-on experience with Microsoft Azure, with demonstrated experience building and operating environments across AWS and GCP.</li><li>Deep experience with platform engineering and infrastructure-as-code, including Terraform, Bicep, GitOps, CI/CD pipelines, landing zones, and automated provisioning.</li><li>Demonstrated experience implementing cloud automation and AI-enabled operations, including AIOps, AI-assisted engineering, or agent-based automation.</li><li>Hands-on experience supporting AI/ML infrastructure, including GPU/accelerated compute, managed AI services, model serving, or AI workload platforms.</li><li>Strong production experience with Kubernetes (AKS, EKS, or GKE), cloud security, identity, observability, and reliability practices.</li><li>Experience leading distributed engineering teams and supporting highly available, business-critical technology environments.</li></ul> Preferred Skills <ul><li>Professional certifications such as Azure Solutions Architect Expert, AWS Certified Solutions Architect – Professional, Google Professional Cloud Architect, CKA, Terraform Associate, or FinOps Certified Practitioner.</li><li>Experience with Microsoft Entra ID, workload identity, privileged access, Conditional Access, zero-trust principles, and policy-as-code.</li><li>Experience with observability and SRE practices, including Grafana, Prometheus, Azure Monitor, CloudWatch, SLOs, and error budgets.</li><li>Working knowledge of FinOps, cloud cost optimization, tagging strategies, reservations, savings plans, and consumption reporting.</li><li>Experience migrating and modernizing VMware and on-premises workloads into cloud environments.</li><li>Experience leading global teams across the Americas, EMEA, and APAC.</li><li>Experience within aviation, transportation, logistics, field operations, or other 24/7/365 operational environments.</li></ul>

Responsibilities: <ul><li>Gather and analyze user requirements for dashboard, monitoring, and reporting enhancements.</li><li>Design, develop, and maintain operational dashboards and monitoring solutions based on business and technical requirements.</li><li>Create, modify, and optimize queries to extract, analyze, and present data for business and operational reporting.</li><li>Develop reports and analytics that provide actionable insights into system performance, availability, and operational health.</li><li>Support and administer enterprise monitoring tools such as Splunk and Geneos.</li><li>Troubleshoot monitoring alerts, dashboard discrepancies, and reporting-related issues.</li><li>Participate in system implementation, enhancement, testing, and deployment activities.</li><li>Ensure compliance with organizational standards, governance, and audit requirements.</li><li>Prepare and maintain technical documentation, user guides, and operational procedures.</li><li>To identify area of monitoring coverage to be improved; and work with relevant teams to enable monitoring solution to improve monitoring coverage.</li><li>To identify area of triage efficiency to be improved; and work with relevant teams to implement solution to improve triage efficiency.</li><li>To identify area of automation of service recovery ability to be improved; and work with relevant teams to implement solution to automate service recovery ability.</li><li>To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, service end-to-end dashboard, and automation of service recovery.</li></ul> Requirements: <ul><li>Strong hunter mentality with a passion for creating new business opportunities and opening new partner relationships.</li><li>Experience in business development, channel sales, partner sales, technology sales, or customer acquisition roles.</li><li>Comfort with outbound prospecting, cold outreach, networking, pipeline generation, and opportunity development.</li><li>Understanding of cloud technologies, managed services, software licensing, cybersecurity, or broader IT solutions.</li><li>Strong commercial acumen with the ability to influence stakeholders and build strategic business relationships.</li><li>Self-motivated, resilient, and driven by achieving growth targets, partner acquisition goals, and business outcomes.</li></ul>

Responsibilities: <ul><li>Manage key accounts and develop strong relationships with customer stakeholders.</li><li>Identify and pursue business development opportunities to grow revenue in the Aerospace, Defense, and Marine sectors.</li><li>Manage direct global accounts and OEM business.</li><li>Provide technical solutions to government, PSU, and defense-sector customers.</li><li>Manage customer communication and maintain regular contact with key decision-makers.</li><li>Prepare and manage quotations, proposals, offers, and project contracts.</li><li>Lead commercial discussions, pricing, and contract negotiations.</li><li>Collaborate with channel and distribution partners to support business growth.</li><li>Identify customer needs and develop solution-oriented proposals.</li><li>Generate new business opportunities and close direct sales deals.</li></ul> Requirements: <ul><li>B.Tech in Mechanical, Electrical, or Electronics Engineering.</li><li>At least 5 years of relevant experience in a customer-facing role.</li><li>Experience in key account management and business development.</li><li>Proven experience handling direct OEM business.</li><li>Demonstrated success closing direct business deals.</li><li>Experience preparing offers, quotations, proposals, and presentations.</li><li>Proficiency in Microsoft Excel and presentation tools.</li><li>Required Skills and Competencies</li><li>Strong customer relationship management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong influencing, selling, and negotiation abilities.</li><li>Solution-oriented approach and basic problem-solving skills.</li><li>Creative approach to identifying business opportunities.</li><li>Resilience and adaptability in a changing business environment.</li><li>Ability to work effectively with customers, internal teams, and channel partners.</li></ul>

Role Description: <ul><li>The role holder identifies and defines opportunities, builds the business case for each initiative, and leads delivery through internal technology functions and delivery partners. Initiatives are held to their intended outcomes, adoption and benefits, not go-live alone. This is a hands-on role. </li><li>The role holder personally designs, builds and deploys data, analytics, automation and AI solutions, and coordinates multidisciplinary teams.</li></ul> Responsibilities: <ul><li>Provide analysis and recommendations to help develop DHI’s technology, data and digital transformation agenda, for review by the Executive Director – Portfolio Operations and Intelligence.</li><li>Develop and maintain roadmaps for assigned initiatives, sequencing activity by value, dependency, risk and readiness.</li><li>Lead discovery and solution design with DHI departments, running workshops that define the opportunity, scope and intended outcome of each initiative.</li><li>Identify opportunities to improve revenue, productivity, customer experience, operational performance and decision-making through data, analytics, automation and AI.</li><li>Define value hypotheses, success metrics, adoption targets and value realisation frameworks for each initiative.</li><li>Design, develop, deploy and maintain data and analytical solutions, dashboards, automation solutions and AI-enabled products.</li><li>Build and maintain ETL/ELT processes and data transformation workflows.</li><li>Own the lifecycle of data, analytics, automation and AI products, from concept through deployment and adoption.</li><li>Define product vision, user requirements, roadmaps, backlogs and delivery priorities, based on the end-to-end needs of alternative asset management users, including investment professionals, portfolio managers, senior leadership and governance functions. Translate business challenges into technical requirements, user stories and solution designs.</li><li>Lead end-to-end delivery of assigned transformation initiatives, managing scope, schedule, cost and quality.</li><li>Ensure initiatives meet cybersecurity, data protection, privacy and AI governance requirements.</li></ul> Requirements: <ul><li>6 – 8 years of experience in technology transformation, data product development, applied AI, technology consulting or data-enabled transformation.</li><li>Demonstrated experience personally taking a problem through to a production-grade product.</li><li>Bachelor’s degree in Computer Science, Engineering, Data Science, AI, Mathematics, Statistics, Business or another relevant quantitative discipline.</li><li>Advanced degree, such as an MBA, preferred.</li><li>Technology, data and digital transformation planning and roadmap development</li><li>Data platforms such as Databricks, Azure AI Foundry, Spark, Hive or Palantir Foundry</li></ul>

Responsibilities: <ul><li>Install, maintain, and upgrade customer equipment&nbsp;</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]&nbsp;</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and&nbsp;</li><li>business challenges&nbsp;&nbsp;</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]&nbsp;</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems&nbsp;</li><li>Coordinate and communicate directly with customers&nbsp;</li><li>Fulfill additional duties, as assigned.&nbsp;</li></ul> Requirements: <ul><li>Completion of a Diploma and/or Bachelor’s degree, military technical training, field service experience, or trade certification&nbsp;</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry&nbsp;</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics&nbsp;</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters&nbsp;</li><li>Effective written and verbal communication skills&nbsp;</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint&nbsp;&nbsp;</li><li>Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.&nbsp;</li></ul>

Responsibilities: Planning and Budgeting&nbsp;: <ul><li>Assist on annual budget preparation.&nbsp;</li><li>Assist on monthly forecast preparation.&nbsp;</li><li>Track weekly forecast variance. In order to provide accurate and timely reports.&nbsp;&nbsp;</li></ul> Inventory Risk tracking/Analysis&nbsp;: <ul><li>Inventory reserve preparation&nbsp;</li><li>High light inventory risks and opportunities monthly&nbsp;</li><li>Monitor inventory physical count.&nbsp;</li><li>In order to comply with corporate policies and risk control&nbsp;&nbsp;</li></ul> Costing&nbsp;accounting&nbsp;: <ul><li>Data prepare(Mater master/Routine/Std cost);&nbsp;</li><li>Month ending JE booking&nbsp;</li><li>PPV program and analysis&nbsp;</li><li>Mat. usage analyzing&nbsp;&nbsp;</li><li>Production scrap report preparing&nbsp;&nbsp;</li></ul> FA accounting&nbsp;: <ul><li>Familiar with Capital Assets policy and comply with the policy(Include local policy)；&nbsp;</li><li>Prepare FA management report(Acquisitions, disposal, transfer etc.) and leading fixed&nbsp;</li><li>assets physical count&nbsp;</li><li>Issuing Asset Tags to assets responsible department&nbsp;</li><li>Intercompany Transfers of Fixed Assets data preparing and follow to financial posting&nbsp;</li><li>Follow Open PO&amp;IO&amp;CIP tracking report by month&nbsp;</li><li>CER review and budget control with report and management.&nbsp;</li></ul> Requirements: <ul><li>At least bachelor’s degree in finance/accounting/taxation or related.&nbsp;</li><li>Over 7-10 years working experience in Finance, costing managerial position is preferred&nbsp;&nbsp;</li><li>Good knowledge and experience in costing of manufacturing.&nbsp;Understand how to manage&nbsp;</li><li>and improve Mfg. variance.&nbsp;&nbsp;</li><li>Good knowledge and experience in SAP.&nbsp;</li><li>Fluent English Mandarin, both written and oral (Added Advantage)</li><li>Strong will to learn and develop the skills.&nbsp;</li></ul>

Role Description: <ul><li>Lead and supervise end-to-end supply chain planning for New Product Introduction (NPI) and New Product Development (NPD) projects at the Shirwal plant.</li><li>The role converts project requirements into executable material, production, capacity, inventory, packaging and logistics plans from early project gates through prototype, validation, pilot build, PPAP/PSW, SOP and ramp-up.</li><li>The position ensures launch readiness, timely risk escalation, disciplined SAP planning and structured handover to the regular MRP planning team after SOP.</li></ul> Responsibilities: <ul><li>Team Leadership &amp; Governance: Lead the NPI planning team, assign project ownership, review priorities and represent supply chain in plant and project launch reviews.</li><li>NPI Planning &amp; Launch Readiness: Own supply chain deliverables from early project gates through prototype, validation, pilot, PPAP, SOP and ramp-up, ensuring material and capacity readiness.</li><li>SAP, Master Data &amp; Material Planning: Ensure timely setup of parts, BOMs, routings, sourcing and MRP parameters. Convert project demand into executable material plans and manage shortages and MRP exceptions.</li><li>Supplier &amp; Cross-Functional Coordination: Coordinate with Procurement, Suppliers, Engineering, Quality, Operations, Logistics and Project Management to secure materials, tooling, packaging, capacity and shipment readiness.</li><li>Risk, Cost &amp; Change Management: Maintain launch risk visibility and control engineering-change, inventory, premium-freight, capacity and obsolescence exposure through timely recovery actions and escalation.</li><li>Performance Improvement &amp; Handover: Standardize NPI planning dashboards and routines, improve data quality and automation, and complete a controlled handover to the series MRP controller after SOP. KEY DELIVERABLES / SUCCESS MEASURES</li><li>On-time completion of NPI supply chain deliverables and gate commitments.&nbsp;</li><li>Material availability and build readiness for prototype, validation, pilot, PPAP and SOP events.</li><li>Accurate BOM, sourcing and MRP master-data readiness before planning execution.</li><li>Clear visibility of shortages, capacity constraints, inventory exposure, freight risk and recovery dates.</li><li>On-time PPAP/PSW support, SOP achievement and stable ramp-up without avoidable customer disruption.</li><li>Controlled inventory, premium freight and obsolescence exposure through early risk management.</li><li>Timely and complete handover from NPI planning to regular series planning after SOP.</li></ul> Requirements: Technical Skills <ul><li>SAP planning and procurement processes (MRP, stock/requirements analysis, material master, PR/PO and inventory visibility) - mandatory.</li><li>Advanced Microsoft Excel, including analytical models, PivotTables, lookups, dashboard preparation.</li><li>Power BI or an equivalent reporting and visualization tool.</li><li>Working knowledge of BOMs, routings, capacity planning, production scheduling, inventory planning, supplier lead times and logistics.</li><li>Good understanding of automotive NPI/NPD phases, PPAP/PSW readiness.</li><li>Bachelors degree, preferably in Engineering, Supply Chain, Operations or a related discipline.</li><li>MBA or equivalent postgraduate qualification is preferred.</li><li>Strong analytical, problem-solving and data-management capability.</li><li>Clear communication, stakeholder management and cross-functional partnership skills.</li><li>Working knowledge of automotive manufacturing, launch planning and project-gate governance.</li><li>3 to 7 years of relevant experience in supply chain, material planning, production planning or NPI/NPD planning within a manufacturing environment.</li><li>Experience managing material and capacity readiness for new product launches from prototype through SOP and ramp-up.</li><li>Hands-on experience with SAP MRP, planning master data, shortage management and supplier follow-up.</li><li>Experience coordinating across Project Management, Engineering, Quality, Operations, Procurement and Logistics.</li><li>People leadership or team-coordination experience, with evidence of disciplined follow-up and escalation.</li></ul>

Responsibilities : <ul><li>Engage executive and corporate users to understand needs, decision workflows and pain points.</li><li>Translate requirements into clear product definitions, user stories and acceptance criteria.</li><li>Run structured discovery and experimentation to validate value and feasibility before build commitments are made.</li><li>Identify opportunities to extend assigned products from task-level support to broader workflow automation, and contribute these to the product roadmap.&nbsp;</li><li>Own the end-to-end delivery of assigned AI products, including Rocket, from definition through to launch.</li><li>Ensure quality, usability and readiness criteria are met before release to a senior user base.&nbsp;</li><li>Own assigned products after launch, driving iterative improvement based on usage data and user feedback.</li><li>Define, track and report product KPIs covering adoption, usage, accuracy, satisfaction and time saved.</li><li>Register and maintain AI use cases for assigned products within the agreed portfolio management process.&nbsp;</li><li>Act as the day-to-day product interface for executive and corporate stakeholders.&nbsp;</li></ul> Requirements: <ul><li>3 – 6 years of experience in digital or AI product management, product ownership or equivalent delivery roles.&nbsp;</li><li>Bachelor’s degree in a quantitative field such as information technology, business, finance, engineering or mathematics.&nbsp;</li><li>Hands-on experience in product management across discovery, delivery and lifecycle.&nbsp;</li><li>Exposure to AI, automation or data-driven products.&nbsp;</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: <ul><li>Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, loss accounts and outreach.</li><li>Lead Generation : Generates leads and qualifies prospects for external sales engineers</li><li>Quotations: Generates Standard quotations for products, tubings, hoses and parts.</li><li>Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded.</li><li>Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty.</li><li>Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support.</li><li>Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs.</li><li>Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.</li><li>Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies.</li><li>Customer Feedback: Gather and analyse customer feedback to improve services, and sales processes.</li><li>Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices.</li></ul> Requirements: <ul><li>Ideally you will have technical experience working with mechanically engineered / process equipment products or services.&nbsp;</li><li>This role requires you to work with various key clients and customers – the ability to be agile, solve problems effectively and make commercially astute decisions on the go is essential. Comfortable working with KPIs.&nbsp;</li><li>Ideally you will have knowledge in a Sales function preferably in a Business-to-Business environment; an understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset.&nbsp;</li><li>Due to the nature of our business, the ability to collaborate across countries/departments within a corporate environment would be an asset.&nbsp;</li></ul>

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135 digital plant solution architect Jobs found

Cloud Engineering Manager

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Senior Manager – Technology Transformation

Customer Engineer

Finance Analyst III (Plant Operations)

Supervisor Supply Chain

Product Manager

Customer Experience Director

Inside Sales Engineer

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135 digital plant solution architect Jobs found

Cloud Engineering Manager

Specialist, Application Monitoring & Dashboard Analytics (VP2)

Account Manager

Senior Manager – Technology Transformation

Customer Engineer

Finance Analyst III (Plant Operations)

Supervisor Supply Chain

Product Manager

Customer Experience Director

Inside Sales Engineer

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WhiteCrow is on a mission to connect companies with the best talent across the globe.