Cargospot System Specialist

AVP, Principal Software Engineer (Senior Technical lead)

Senior Analyst, Threat Detection and Response

Solution Architect, Cargo Management Systems

AVP - Group Human Capital Solution Architect

Operations Manager - Cable

AVP, Principal Software Engineer (Front-End)

Accounts Executive

Application Developer - Fullstack Developer

Hostess

Role Description: <ul><li>Looking for a Cargospot System Specialist to support and optimise the Cargospot system across the EMEA region.</li><li>The role will focus on Level 2/3 functional support, troubleshooting, system configuration, business requirements and system enhancements. You will work closely with Operations, Finance, internal Cargospot teams and external technical partners to ensure the system effectively supports business needs.</li><li>Strong hands-on Cargospot experience is essential. Knowledge of billing processes is an added advantage.</li></ul>&nbsp;Responsibilities: <ul><li>Provide Level 2/3 functional support for Cargospot, including troubleshooting and resolution of complex system issues.</li><li>Investigate and manage system support tickets through to resolution.</li><li>Support Cargospot configuration, administration, and functional optimisation.</li><li>Understand business requirements from Operations and Finance and assess how these can be supported within Cargospot.</li><li>Translate business requirements into clear specifications for technical/development teams.</li><li>Coordinate system enhancements, including testing, feedback, and releases.</li><li>Work with external technical partners on system developments and enhancements.</li><li>Support users with Cargospot queries and provide training where required.</li><li>Identify opportunities to improve system functionality, processes, and user experience.</li><li>Support billing and revenue-related requirements, including investigating billing discrepancies and supporting month-end validation.</li><li>Analyse system/data issues and identify trends or opportunities for improvement.</li><li>Work with stakeholders across Operations, Finance, Cargospot and external technology partners.</li><li>Support wider regional applications activities when required.</li></ul>&nbsp;Requirements: Essential: <ul><li>Strong hands-on experience with Cargospot.</li><li>Experience in Cargospot functional support, administration, configuration, or optimisation.</li><li>Good understanding of air cargo operations and processes.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Ability to understand business requirements and translate them into system solutions.</li><li>Experience with system testing and release processes.</li><li>Strong communication and stakeholder management skills.</li></ul>&nbsp;Advantageous: <ul><li>Experience with Cargospot billing, pricing, or revenue-related processes.</li><li>Experience working with external technology/development partners.</li><li>Data analysis, reconciliation, and reporting experience.</li><li>Knowledge of Power BI or Crystal Reports.</li><li>French language skills.</li><li>Experience using AI tools for automation, validation, or anomaly detection.</li></ul>

Responsibilities: <ul><li>Lead the development effort for cloud-native applications across the Caching Solutions and Rewards System teams, ensuring timely execution against committed business outcomes.</li><li>Drive business commitments by aligning scope, sequencing, and technical approach with Product Management, and ensuring delivery plans are realistic, transparent, and measurable.</li><li>Design and implement continuous integration and continuous delivery (CI/CD) processes to deliver applications to production, fostering a culture of continuous process improvement.</li><li>Provide hands-on technical leadership through architecture/design reviews, code reviews, and guidance to engineers to ensure compliance with standards and best practices.</li><li>Perform Technology Alternate Assessments and create Proofs-of-Concept (as necessary) to validate options and inform technical decisions.</li><li>Work collaboratively with Product Management and Platform Engineering teams during development, launch, and continuing refinement of products iteratively.</li><li>Collaborate with internal technical resources and third-party vendors to resolve issues, understand</li><li>underlying causes, and implement sustainable solutions.</li><li>Work with team members to design, architect, and implement solutions across geographic locations, ensuring effective coordination and consistent engineering execution.</li><li>Coordinate and communicate status across stakeholders, and report delivery progress, risks, and dependency needs to leadership on a regular cadence.</li><li>Maintain deep hands-on technical knowledge by evaluating trends in modern software development practices; continuously learn and stay at the leading edge of industry trends.</li></ul> Requirements: <ul><li>Bachelor’s Degree with 8+ years of system engineering experience, or in lieu of a degree 10+ years of skilled system engineering experience.</li><li>8+ years of Strong hands-on development experience in Java and Spring Boot for building enterprise-grade services.</li><li>5+ years of Proven expertise in designing and implementing cloud-native applications using a microservices-based architecture.</li><li>Solid knowledge of event streaming and processing patterns using Kafka.</li><li>Experience deploying and operating applications on cloud platforms such as AWS and PCF (Pivotal Cloud Foundry).</li><li>Strong understanding of data storage and caching concepts and implementations using GemFire, Redis &amp; Elastic cache.</li><li>5+ years of Working knowledge of database design and persistence using MySQL, Aurora SQL &amp; no SQL.</li><li>Experience with observability, logging, and production monitoring, including tools such as Splunk and New Relic</li></ul>

Responsibilities: <ul><li>Continuously monitor security consoles and dashboards (SIEM, EDR, etc.) for suspicious activity; triage alerts to identify valid security incidents versus false positives and prioritize response based on asset criticality and business risk.</li><li>Investigate suspicious activities and security events, determine the scope and severity of incidents, and gather relevant evidence. Perform root cause analysis to identify attack vectors and affected systems.</li><li>Execute incident response actions end-to-end – including timely containment of threats, eradication of malicious artifacts, and system recovery – following the organization’s incident response plan. Coordinate with IT infrastructure, application owners, and other stakeholders to ensure effective remediation of incidents.</li><li>Proactively hunt for indicators of compromise and hidden threats in logs, network traffic, and endpoint telemetry, even without specific alerts. Use hypothesis-driven techniques and knowledge of attacker TTPs to uncover stealthy or emerging threats that evaded initial detection.</li><li>Continuously tune SIEM/EDR detection rules, thresholds, and SOAR playbooks—automating repetitive response actions to reduce false positives and accelerate containment</li><li>Leverage internal and external threat intelligence sources to enrich analysis and response. Stay updated on new vulnerabilities and adversary tactics; incorporate this knowledge to adjust monitoring rules and incident response strategies. Map observed malicious activities to frameworks like MITRE ATT&amp;CK for reporting and analysis.</li><li>Work closely with global SOC team members and escalate complex incidents to senior analysts or incident response leads when necessary. Collaborate with colleagues in other regions to ensure seamless coverage and knowledge sharing across the security team.</li><li>Document investigation steps, findings, and actions taken for each incident in a clear and concise manner. Prepare incident reports and contribute to post-incident review meetings, highlighting what occurred, how it was resolved, and recommendations to prevent future occurrences.</li><li>Assist in developing and updating incident response playbooks, standard operating procedures, and knowledge base documentation. Provide feedback and suggestions to improve security monitoring tools, analytics content (detection rules), and workflow automation (SOAR playbooks) for greater efficiency and effectiveness.</li><li>Share insights from incidents and trending threats with the broader team to enhance overall awareness. Mentor and guide junior analysts (Tier 1 SOC analysts) by sharing analysis techniques and best practices, elevating the team’s collective skill level.</li></ul> Requirements: <ul><li>Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or equivalent threat management &amp; incident response experience</li><li>Currently hold cybersecurity certifications such as GCIH, GCFA, GCIA, CEH, others</li><li>With 3 years or more, progressive experience in at least two of the following disciplines:</li><li>Threat Detection &amp; Analysis (leveraging SIEM tools, IDS/IPS, endpoint detection, log analysis, etc.)</li><li>Incident Response &amp; Management (developing response plans, executing playbooks, forensic investigations, root cause analysis)</li><li>Threat Hunting (identifying undetected threats through proactive analysis and hypothesis-driven investigation)</li><li>Cyber Threat Intelligence (gathering and analyzing threat intelligence to inform detection capabilities and preventive measures)</li><li>Network Security (TCP/IP protocols, firewalls, intrusion prevention systems, and network traffic analysis)</li><li>Securing and monitoring operating system and cloud environments (AWS, Azure, GCP), including analyzing cloud service logs and configurations for suspicious activities, and understanding cloud-native security controls and best practices</li><li>Demonstrated ability to:</li><li>Function as a Level 2 or 3 SOC Analyst (analyzing and responding to cybersecurity incidents)</li><li>Preferred Experience:</li><li>Experience with SOAR tools and some proficiency in scripting languages (e.g., Python, PowerShell) to automate repetitive tasks and streamline incident response workflows</li><li>Advanced understanding of emerging threats, zero-day vulnerabilities, and common attack vectors (phishing, malware, ransomware, lateral movement) with the ability to ensure rapid detection and response</li><li>Hands-on experience using SIEM and EDR platforms for centralized log analysis, real-time threat monitoring, and in-depth incident investigations</li><li>In-depth knowledge of the incident response lifecycle</li><li>Proven ability to conduct proactive threat hunting operations, leveraging the MITRE ATT&amp;CK framework to map adversary tactics, techniques, and procedures (TTPs), uncover stealthy threats, and close gaps in detection coverage</li><li>Familiarity with cyber threat intelligence feeds and standards (e.g., STIX, TAXII), incorporating IOCs (Indicators of Compromise) and threat intel data into monitoring and investigations to enrich context and anticipate emerging threats</li><li>Understanding of key security frameworks and regulations (e.g., NIST CSF, ISO 27001, GDPR) and the ability to align threat detection and incident response processes with organizational policies and compliance requirements</li><li>Effective at coordinating with cross-functional teams (IT, DevOps, Business, etc.) during high-impact incidents and translating complex technical findings into clear, actionable insights for executive and non-technical stakeholders</li></ul>

Responsibilities Target State Architecture and Convergence <ul><li>Define and maintain the target state architecture for cargo management systems across the global network, covering platform selection, consolidation, integration, and retirement</li><li>Produce a roadmap that sequences how regional systems (Cargospot, COSYS+, ePic) move toward an agreed target, with clear architectural rationale for each decision</li><li>Document and govern architecture decisions to ensure transparency, consistency, and auditability</li><li>Maintain a current-state map of the platform estate, including capability overlap, integration debt, and footprint reduction opportunities</li></ul> Integration, Connectivity, and Data Architecture <ul><li>Define integration standards and patterns for cargo systems, including airline connectivity (ONE Record, Cargo-XML, EDI), messaging, and API design</li><li>Set the data architecture for the cargo estate so that operational, customer, and commercial data flows are consistent and reusable across stations</li><li>Establish interoperability requirements between cargo management systems and adjacent platforms</li><li>Govern the technical aspects of customer-specific connectivity so that customer requests are met without fragmenting the core platform</li></ul> Change Order Validation and Cost Governance <ul><li>Review and validate every material change order raised against the cargo management systems are justified by the actual scope of work</li><li>Assess the technical complexity of each change order independently to challenge vendor proposals where required</li><li>Challenge inflated, padded, or over-scoped change orders, and provide documented technical rationale of its decisions</li><li>Distinguish change orders that reflect genuine new scope from those that should fall within existing contractual obligations or standard product, protecting the network from avoidable cost</li><li>Maintain a defensible record of change-order assessments so that platform spend is traceable and auditable, and patterns of vendor over-scoping are visible to leadership</li></ul> Standards, Governance, and Technical Authority <ul><li>Own the architectural standards that regional implementations are held against, and run the technical review of material platform changes</li><li>Provide architectural input into product governance</li><li>Ensure vendor solution designs align with target architecture or introduce avoidable lock-in</li><li>Partner with cybersecurity and enterprise architecture functions to ensure cargo platform architecture meets security, audit, and regulatory requirements</li></ul> Delivery Partnership and Advisory <ul><li>Act as the senior technical advisor to the Digital Product Management function, translating strategic direction into an executable systems blueprint</li><li>Support platform evaluations and proofs of concept with rigorous technical assessment</li><li>Provide architectural guidance to regional technology teams during implementation, migration, and cutover</li><li>Communicate architecture clearly and plainly to non-technical leadership; state platform status honestly as live, in build, in pilot, or proposed</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Engineering, Information Systems, or related discipline required; postgraduate qualification preferred</li><li>Recognised enterprise architecture certification valued: TOGAF 9.2 or equivalent</li><li>Cargo Systems Domain (required): Deep, hands-on knowledge of cargo management systems and the cargo handling business is essential and non-negotiable for this role; ideally across more than one of Cargospot, COSYS+, or ePic, with a clear understanding of how these systems are used at station level in export, import, and special-handling flows.</li><li>This knowledge is the basis on which the role validates change orders and holds the architectural line</li><li>Change Order and Cost Assessment: Demonstrated ability to assess vendor change orders on cost, man-hour estimate, and technical complexity, and to challenge estimates that are not justified by the work; able to translate a technical scope into a defensible commercial judgement</li><li>Solution and Systems Architecture: 10 or more years in technology delivery with a minimum 5 years in a solution or systems architecture role for enterprise operational platforms</li><li>Integration and Connectivity: Strong practical experience with integration architecture, API design, and airline connectivity standards (ONE Record, Cargo-XML, EDI, IATA messaging)</li><li>Platform Convergence: Demonstrated experience consolidating or rationalising a multi-system estate, including migration sequencing and footprint reduction</li><li>Vendor Engagement: Proven experience evaluating and challenging platform vendors on architecture, integration, and total cost</li><li>Cross-Regional Delivery: Experience operating across APAC, EMEA, and Americas with the cultural fluency to navigate regional system ownership and variation</li><li>Sector Experience: Aviation, cargo, logistics, or other 24/7/365 operational environment strongly preferred</li></ul>

Responsibilities: HC Digital Strategy &amp; Business Partnership <ul><li>Act as the HC technology lead, engaging directly with HC senior leadership to define and sustain the HC digital vision and roadmap</li><li>Lead the strategic transformation from fragmented regional HC platforms to a unified Group-level solution</li><li>Advise HC executives on platform strategy, vendor alternatives, AI adoption, and investment trade offs</li></ul> Product &amp; Portfolio Leadership <ul><li>Lead, coach, and supervise HC Product Managers, ensuring clarity of accountability and consistent delivery</li><li>Oversee HC products including SAP SuccessFactors, all related regional tenants, and any additional HC Corporate Systems or Centres of Expertise</li><li>Ensure functional coverage of key HC modules, including - Core HR, Performance &amp; Goals, Succession &amp; Talent, Learning Management (LMS), Compensation, Recruiting &amp; Onboarding, and Related integrations and data flows</li></ul> Technology &amp; Partner Selection <ul><li>Lead technology evaluation, vendor comparison, and partner selection activities for HC solutions</li><li>Ensure IT standards compliance in close coordination with Enterprise Architecture, Data, Integration, and Cybersecurity teams</li><li>Ensure selected solutions support scalability, compliance, and innovation (including AI capabilities)</li></ul> Implementation Orchestration &amp; Transformation Delivery <ul><li>Orchestrate complex HC transformation programs, including tenant consolidation, migrations, and phased rollouts</li><li>Coordinate Product Managers, PMO, system integrators, and vendors across regions</li><li>Actively manage interdependencies, risks, and critical milestones</li><li>Step into direct delivery or leadership roles when program complexity or resourcing requires it</li></ul> AI, Innovation &amp; Capability Enablement <ul><li>Drive adoption of AI capabilities across key HC processes, including (but not limited to): Talent identification and skills intelligence, Learning personalisation, Workforce insights and predictive analytics, and Recruitment screening and experience enhancement</li><li>Ensure responsible, secure, and value-driven use of AI, aligned with Group data and ethics principles</li></ul> Governance &amp; Standards Compliance <ul><li>Ensure all HC solutions comply with Group Enterprise Architecture, Cybersecurity and data protection, and Integration and interoperability standards</li><li>Act as a key governance authority for HC design decisions in coordination with Group Design Authorities</li></ul> Operational Oversight &amp; Evolution <ul><li>Define and oversee HC operating models, including ownership, support, and escalation paths</li><li>Support Product Managers in structuring support models, release management, and vendor governance</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business, Human Resources, or a related field.</li><li>Certifications in HR platforms, enterprise architecture, program management, or AI/data are advantageous.</li><li>Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi tenant or multi region environments. 3-5 years.</li><li>Additional expertise and experience in market HC technology references as Workday is also an asset.</li><li>Demonstrated experience managing or consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).</li><li>Proven ability to evaluate and compare HC platforms (e.g. SuccessFactors vs Workday).</li><li>Strong understanding of AI applications in HC and digital workforce enablement.</li><li>Experience leading teams of Product Managers or Solution Owners in global organisations.</li><li>Solid understanding of enterprise architecture, integrations, data governance, and cybersecurity in HC systems.</li><li>Ability to operate credibly at both strategic and execution levels</li></ul>

Responsibilities: <ul><li>Manages the day-to-day operations and long term planning for manufacturing functions, including manufacturing, production control, engineering, inventory control, purchasing and shipping/receiving activities.</li><li>Leading staffing, development, and performance management programs for operations staff; managing, motivating, and developing management team.</li><li>Driving the execution of operations activities, ensuring that schedules and performance requirements are met and system resources are used effectively.</li><li>Defining departmental goals; coordinating strategies, communications, and joint initiatives for multiple and distributed facilities.</li><li>Accountable for overall operations performance and implementing production, cost, and quality control mechanisms.</li></ul> Requirements: <ul><li>Generally requires Bachelors degree in appropriate field with 12 or more years of experience; or Masters degree with 10 or more years of experience; or PhD level with 6 or more years of experience; or local equivalent</li></ul>

Responsibilities: <ul><li>Lead development teams through all phases of the Agile development life cycle.</li><li>Coach and mentor junior talent, including pair-programming and reviewing AIgenerated code with engineering judgment.</li><li>Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create</li><li>amazing apps.</li><li>Champion responsible adoption of AI coding assistants (GitHub Copilot, Claude Code, Cursor) on the team—setting prompt patterns, distinguishing AI Skills</li><li>(deterministic capabilities) from Agents (autonomous, multi-step workflows), and following company guidance for data handling, PII protection, IP compliance, and code provenance in regulated financial services contexts.</li><li>Ensure compliance with architecture, security, and technology standards set by company.</li><li>Participate in addressing root cause analyses, incident reports, and provide direction in problem resolution.</li><li>Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes.</li><li>Provide 24x7 on-call support periodically throughout the year.</li><li>Identify ways to increase efficiency and improve system performance, including by piloting AI tools and agentic workflows for repetitive engineering tasks.</li><li>Work with third party vendors to develop software and/or integrate their software into company products.</li></ul> Requirements: <ul><li>Bachelor’s degree and a minimum of 5 years in full stack development with a strong focus on JavaScript (React JS in particular) OR, in lieu of degree, with 7 years of experience in the same.</li><li>Hands-on experience using at least one AI coding assistant (GitHub Copilot, Claude Code, Cursor, or equivalent) as part of regular development workflow.</li><li>Proficiency in TypeScript, JavaScript, React, Redux, Styled-Components, and RTL or Cypress.</li><li>Familiarity with AI-native concepts—RAG patterns, vector databases, MCP (Model Context Protocol), and agent orchestration—and how they differ from</li><li>traditional architecture.</li><li>Awareness of the open-source AI tooling ecosystem (Continue.dev, Aider, Cline, Ollama). Exposure to building or customizing AI agents/skills using LLM APIs (OpenAI, Anthropic Claude, Azure OpenAI) for engineering automation such as code review, documentation, or migration assistants.</li><li>Live and breathe testing.</li></ul>

Responsibilities: Accounts Payable – Third-Party and Staff Claims Processing: <ul><li>Responsible for posting and processing payments for third-party AP invoices and staff claims for two Thailand entities.</li><li>Verify all third-party AP invoices and staff claims to ensure approvals and relevant supporting documents are in place according to the DOA before payment.</li></ul> Accounts Payable – Intercompany Processing and Group System (HFM) Biannual Reconciliation: <ul><li>Responsible for posting and processing payments for intercompany AP invoices for two Thailand entities.</li><li>Verify all intercompany AP invoices to ensure approvals and relevant supporting documents are in place according to the DOA before payment.</li><li>Obtain Statement of Accounts from inter-company suppliers and reconcile with AP Aging in SAP B1.</li><li>Resolve any disputes with intercompany suppliers.</li><li>HFM reconciliation: Upload and match HFM transactions.</li></ul> Cashflow &amp; Loan Management: <ul><li>Provide the monthly cash outflow and inflow forecast for review by Senior Accountant.</li><li>Contribute to maintaining adequate cash flow for operations and proactively alert the Senior Accountant of any foreseeable cash flow issues.</li><li>Ensure loan repayments and interest payments are promptly processed according to the due date/payment terms.</li></ul> Tax Related – VAT/WHT: <ul><li>Prepare VAT/WHT filing/certificates/payments for review by Senior Accountant.</li></ul> Accounts Receivable Tasks: <ul><li>Follow up on collections from customers before the due date or when overdue.</li><li>Record AR transactions in SAP.</li><li>Send AR Aging report to Sales and AR incoming report to Senior Accountant monthly.</li><li>Issue AR Credit Notes based on approved CN form.</li></ul> Other Accounting Tasks: <ul><li>Update exchange rates in SAP and perform month-end revaluations.</li><li>Creation/maintenance of customer and vendor records in SAP.</li><li>Prepare and manage bank guarantees.</li><li>Support audits by providing required documents to external and internal auditors.</li><li>Undertake any ad hoc finance assignments as required.</li></ul> Requirements: <ul><li>Degree in Accounting</li><li>Ability to read and communicate in English would be preferred</li><li>Financial Accounting (AP/AR/Tax)</li><li>Administration of intercompany and third-party invoices, as well as staff expense claim payments</li><li>Microsoft Office including Excel and Word</li></ul>

Responsibilities: Application Development: <ul><li>Design, develop, test, deploy, and support web applications using Angular/AngularJS, Python, and modern full stack technologies.</li><li>Build responsive, high-performing, and user-friendly web interfaces.</li><li>Develop and maintain backend services, business logic, RESTful APIs, and system integrations.</li><li>Integrate applications with databases, enterprise platforms, and third-party systems.&nbsp;</li></ul> Solution Design: <ul><li>Analyze business and functional requirements and translate them into technical solutions.</li><li>Prepare technical designs, system workflows, and application specifications.</li><li>Contribute to technical design discussions and recommend scalable, maintainable solutions aligned with established architecture standards.</li><li>Support the evaluation and selection of appropriate technologies and development approaches.</li></ul> System Integration &amp; Database Management: <ul><li>Develop and maintain secure REST APIs and system integrations.</li><li>Design, optimize, and support relational databases and SQL queries.</li><li>Ensure secure, accurate, and reliable data processing across applications.</li><li>Monitor and optimize application, API, and database performance.</li></ul> Quality Assurance &amp; Testing: <ul><li>Develop and execute unit tests, integration tests, and defect resolution activities.</li><li>Participate in code reviews and quality improvement initiatives.</li><li>Support user acceptance testing, release validation, and production deployments.</li><li>Contribute to automated testing and continuous integration practices where applicable.</li></ul> Application Support &amp; Continuous Improvement: <ul><li>Troubleshoot application issues and provide timely resolution of incidents and defects.</li><li>Monitor application performance, availability, and operational health.</li><li>Perform root cause analysis and implement sustainable solutions to prevent recurring issues.</li><li>Identify opportunities to improve application functionality, performance, maintainability, and user experience.</li></ul> Agile Delivery &amp; Collaboration: <ul><li>Participate in backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Collaborate with Business Analysts, Product Owners, Project Managers, and cross-functional technical teams.</li><li>Provide effort estimates and technical input to support project planning and delivery commitments.</li><li>Communicate progress, risks, dependencies, and technical recommendations to stakeholders.</li></ul> Security &amp; Development Standards: <ul><li>Follow secure software development practices and organizational security requirements.</li><li>Ensure applications comply with data privacy, security, audit, and compliance standards.</li><li>Adhere to coding standards, code review processes, and development best practices.</li><li>Support vulnerability remediation and application security improvements.</li></ul> Documentation &amp; Compliance; <ul><li>Maintain technical documentation, support guides, and system specifications.</li><li>Document application configurations, enhancements, integrations, and support procedures.</li><li>Ensure solutions are developed in accordance with organizational policies, standards, and governance requirements.</li></ul> Requirements: <ul><li>3+ years of software development experience, with strong hands-on expertise in Angular or AngularJS for web application development.</li><li>Strong experience in API development and integration, with the ability to develop, consume, test, and troubleshoot RESTful APIs.</li><li>Good working knowledge of JavaScript, TypeScript, HTML5, and CSS3, with a solid understanding of modern web application development practices.</li><li>Hands-on experience with SQL and relational databases, preferably SQL Server, PostgreSQL, or MySQL, including database queries and data handling.</li><li>Proficiency with Git/version control and good understanding of software development lifecycle, debugging, testing, and collaboration with cross-functional development teams.</li><li>Experience with Python development for backend services</li></ul>

﻿Responsibilities: Guest Relations &amp; Welcome: <ul><li>First Impression: Greet guests warmly and professionally upon arrival using the guests name whenever possible.</li><li>Seating Management: Guide guests to their assigned tables, present menus, and introduce the dedicated server.</li><li>Farewell: Bid farewell to departing guests and actively gather immediate feedback regarding their experience.</li></ul> Reservation &amp; Stand Operations: <ul><li>System Management: Efficiently operate the restaurants digital reservation system (e.g., OpenTable, SevenRooms).</li><li>Inquiry Handling: Answer calls, process phone or online bookings, and manage the waitlist during peak operation hours.</li><li>Table Turnover: Coordinate closely with floor supervisors and servers to monitor open tables and optimize seating capacity.</li></ul> Brand Standards &amp; Up-Selling; <ul><li>Menu Knowledge: Maintain thorough knowledge of the food menu, current beverages, and daily or seasonal promotions.</li><li>Grooming: Strictly adhere to the five-star luxury presentation and grooming standards outlined.</li></ul> Requirements: <ul><li>Experience: Minimum of 1 to 2 years of experience as a hostess or guest relations agent within a 4- or 5-star hotel, or a high-end specialty restaurant in the UAE.</li><li>Education: High School Diploma or equivalent; a degree/diploma in Hospitality or Tourism Management is highly advantageous.</li></ul>

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148 dms system Jobs found

Cargospot System Specialist

AVP, Principal Software Engineer (Senior Technical lead)

Senior Analyst, Threat Detection and Response

Solution Architect, Cargo Management Systems

AVP - Group Human Capital Solution Architect

Operations Manager - Cable

AVP, Principal Software Engineer (Front-End)

Accounts Executive

Application Developer - Fullstack Developer

Hostess

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148 dms system Jobs found

Cargospot System Specialist

AVP, Principal Software Engineer (Senior Technical lead)

Senior Analyst, Threat Detection and Response

Solution Architect, Cargo Management Systems

AVP - Group Human Capital Solution Architect

Operations Manager - Cable

AVP, Principal Software Engineer (Front-End)

Accounts Executive

Application Developer - Fullstack Developer

Hostess

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.