Systems Engineer

Cloud Engineer

Consulting Principal AWS Cloud Engineer

Infra & Network Security Lead

Responsibilities: <ul><li>Respond, manage, and escalate (as needed) technical support requests via the ticketing system, telephone calls, and emails either directly or using remote support tools.</li><li>Responsible for supporting Business user end point devices (Laptops/desktops/Smart phones/Tablets /video conferencing services) either directly or using remote support tools on as-needed basis.</li><li>Ensure compliance of regulatory requirements including cGMP standards and site-specific SOPs when completing assigned functional activities.</li><li>Manage and maintain analytical laboratory and computerized manufacturing control systems in a GMP environment according to established regulatory requirements.</li><li>Perform L1 tasks on Server, Network and Telecom Infrastructure in USA &amp; Canada as needed.</li><li>Assist Core teams in performing L1 troubleshooting tasks on Security tools, technologies &amp; platforms like Crowdstrike, Zscaler, Zero Trust, Privileged access management.</li><li>Maintain inventories of endpoint devices, GMP assets and applications.</li><li>Ensure 100% compliance with the GMP Policies and Procedures.</li></ul> Operations: <ul><li>Handle day to day end user support tickets. Provides IT support to VIP users.</li><li>Work with central IT teams to resolve issues reported via helpdesk system.</li><li>Owns end-to-end responsibility for resolving issues in a timely manner.</li><li>Provides updates on Infrastructure health and corrective/preventive actions.</li><li>Maintains an up-to-date inventory of endpoint devices, servers, GMP assets, OT devices and Network devices.</li><li>Flexible to work in a multi-shift operation environment.&nbsp;</li><li>Can be onsite on need basis to assist during any crisis in off-business hours.</li><li>Ensure site IT SOPs are updated and supports site QA and CSV on GMP tasks.</li></ul> Requirements: Education Qualifications:&nbsp; <ul><li>Bachelor’s degree (IT) or similar Desired Certifications.</li><li>Certifications (preferred) – Current JNCIE-ENT, JNCIE, or CCIE certification/ CCNP, CEH, CISSP, MCSA etc.</li></ul> Experience Required: <ul><li>3 – 5 years’ experience working in a GMP compliant pharmaceutical laboratory/manufacturing environment.</li><li>Working Knowledge of Cisco, Juniper, Aruba Technologies &amp; Architectures (examples- Cloud &amp; Cloud Security, Networking- Network Segmentation, Patching, Next-Gen AV, Avaya VOIP, Teams based Conferencing systems)</li><li>Experience managing and maintaining servers, LAN, IP Phone and WAN systems; Switches/ Routers/ Access Points, VPNs; Knowledge of IT-OT Network Segregation.</li><li>Working knowledge of networking concepts such as Routing, Switching, VLANs, VPNs, DHCP and DNS.</li><li>Hands-on experience with Windows 10/11, Microsoft Office tools, common business applications, digital signing applications, Adobe software, Apple devices and L1 knowledge of Windows Server operating systems, Virtualization Hypervisors like VMWare and Wireless Networking devices like Aruba/HPE.</li><li>Has good knowledge for troubleshooting Microsoft 365 and Microsoft Teams rooms (conferencing systems)</li><li>Oversee and ensure timely repair/replacement of faulty hardware including endpoint devices, network hardware and appliances.</li><li>Well versed on GMP Infrastructure and Applications used in Manufacturing and Laboratories.</li><li>Well versed with GMP Procedures</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for the implementation, testing, optimization and virtualization of cloud infrastructure across on-premise, cloud and network infrastructure.</li><li>Performs activities pertaining to cloud infrastructure deployment and performance to ensure delivery of cloud infrastructure solutions in alignment with service standards.</li><li>Perform OS and database hardening according to the Authority’s hardening guide.</li><li>Provision of new workload in a Cloud platform.</li><li>Integration of new workload to existing Common Services (eg backup, monitoring, etc).</li><li>Integration of new workload to AD, DNS and DHCP.</li><li>Collaborating with teams to assess current infrastructure and recommend cloud adoption strategies.</li><li>Work with different OEM/Vendor/subcontractor for implementation and integration.</li></ul> Requirements: <ul><li>Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.</li><li>Experience in Terraform will be an added advantage</li><li>Minimum 2 to 4 years IT experience.</li><li>Minimum 3 years of experience working as a System engineer within the operations environment.</li><li>Past working experience in Cloud environment is an advantage.</li><li>Excellent scheduling and multitasking skills</li><li>Meticulous and process-oriented.</li><li>Good, hard-working attitude with ability to work well under pressure.</li><li>Good communication skills English (written, spoken).</li><li>Good analytical skills with ability to work with others to resolve problems.</li><li>Good organization skills, with ability to properly document and track information.</li><li>Dynamic, customer oriented, experience working in a fast-paced environment</li></ul> Skills / Knowledge:&nbsp; <ul><li>Proficiency in one or more cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastructure (OCI). Strong knowledge of cloud services, features, and capabilities.</li></ul> Good Knowledge of following products will be advantageous: <ul><li>Linux</li><li>Unix</li><li>Active Directory/DNS</li><li>Good understanding of server, storage and networking concept</li></ul>

Responsibilities: <ul><li>Demonstrated ability to drive cultural change and advocate for cloud transformation Key Responsibilities Cloud Strategy &amp; Leadership&nbsp;</li><li>Develop and implement a comprehensive AWS cloud strategy, ensuring alignment with business and technology goals.&nbsp;</li><li>Provide technical leadership and advocacy, championing cloud-native best practices and innovation.&nbsp;</li><li>Lead and drive architectural decisions, ensuring scalability, security, and operational efficiency.</li><li>Cloud Architecture &amp; Design&nbsp;</li><li>Architect secure, scalable, and highly available AWS cloud environments.&nbsp;</li><li>Develop and maintain enterprise-wide cloud blueprints, patterns, and frameworks to drive consistency.&nbsp;</li><li>Research and integrate emerging cloud technologies to foster continuous innovation. Infrastructure as Code &amp; Automation&nbsp;</li><li>Lead adoption and implementation of Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, and Helm.&nbsp;</li><li>Design and optimize CI/CD pipelines to streamline cloud deployments and operations.&nbsp;</li><li>Implement self-healing and automated failover mechanisms to enhance resilience and reliability.</li><li>Kubernetes &amp; Cloud-Native Technologies&nbsp;</li><li>Manage and optimize Kubernetes clusters (EKS, Helm, IAM) for scalability and security.&nbsp;</li><li>Define and enforce best practices for containerized applications and orchestration.&nbsp;</li><li>Improve Kubernetes networking, ingress, and observability solutions to enhance performance. Security &amp; Compliance&nbsp;</li><li>Establish and enforce security best practices for AWS environments, including IAM, WAF, Secret Manager, and encryption.&nbsp;</li><li>Implement zero-trust security models and secure multi-account AWS environments.&nbsp;</li><li>Conduct security audits, incident response, and ensure compliance with industry standards. Monitoring, Logging &amp; Reliability Engineering.</li><li>Deploy and manage monitoring tools (DataDog, Splunk, CloudWatch, Coralogix) to ensure visibility and observability.&nbsp;</li><li>Implement SRE principles to enhance system uptime, reliability, and efficiency.&nbsp;</li><li>Conduct post-mortem analysis and drive continuous improvements in cloud performance. Collaboration &amp; Thought Leadership&nbsp;</li><li>Work closely with software developers, system engineers, and security teams to design and implement cloud solutions.&nbsp;</li><li>Provide mentorship, training, and technical leadership to engineering teams.&nbsp;</li></ul> Requirements: <ul><li>10+ years of experience in IT, with at least 5+ years in AWS cloud engineering and architecture.</li><li>Deep understanding of AWS services, including EC2, EKS, RDS, S3, Lambda, VPC, IAM, Transit Gateway, and CloudFormation.&nbsp;</li><li>Expertise in Kubernetes (EKS, Helm, Daemon Sets, StatefulSets, Karpenter, external-dns, aws-cni).&nbsp;</li><li>Strong experience with Terraform, CloudFormation, and automation scripting (Bash, Python, PowerShell).&nbsp;</li><li>Hands-on experience managing CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).&nbsp;</li><li>Proficiency in monitoring and logging tools (DataDog, Splunk, Coralogix, CloudWatch).&nbsp;</li><li>Strong networking and security knowledge (DNS, VPC, NAT, Security Groups, IAM).&nbsp;</li><li>Experience designing and developing scalable, production-grade software tools and automation scripts using Python. Preferred Certifications&nbsp;</li><li>AWS Certified Solutions Architect – Professional (or equivalent).&nbsp;</li><li>Additional certifications in Kubernetes (CKA), AWS Security, or DevOps are a plus. Leadership &amp; Soft Skills&nbsp;</li><li>Proven experience leading cloud architecture and strategy initiatives.&nbsp;</li><li>Ability to mentor and guide technical teams in a fast-paced, agile environment.&nbsp;</li><li>Strong problem-solving and troubleshooting skills in complex cloud environments.</li><li>Excellent communication skills with the ability to translate technical concepts for engineering, business, and executive stakeholders.&nbsp;</li></ul>

Responsibilities: <ul><li>Manage and guide the security team responsible for infrastructure and network security.</li><li>Monitors network performance, troubleshoots issues and deploys solutions</li><li>Manage front-line technical support to end users on various technical issues and problems regarding their Access</li><li>Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.</li><li>Familiarity with Service Management tools (eg:ISM/ Service Now/BMC remedy) for the logging and tracking of incidents, and service requests</li><li>Implement and manage continuous security monitoring solutions for infrastructure and network components</li></ul> Requirements: <ul><li>10-13+ years of Cyber security for Firewall, Proxy, VPN IPS</li><li>Working experience, having played roles as VPN end-to-end implementation.</li><li>Strong reliability and high quality and security awareness.</li><li>Knowledge of web and application servers (Apache/IIS/Tomcat/Websphere)</li><li>Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.</li><li>Candidate should have experience in Zscaler private Access (ZPA) VPN end-to-end implementation.</li><li>Experience in Deep troubleshooting experience with Zscaler VPN and other Firewalls.</li><li>Knowledge of ITIL incident and problem management.</li><li>Knowledge of Security Incident Event Management ( IBM QRader SIEM) is a add on</li><li>Must be familiar with Network Protocol Analyzers (tcpdump, Wireshark)</li><li>Must have deep understanding of network protocols and network security TCP/IP, UDP, DHCP, FTP, SFTP, SNMP, SMTP, SSH, SSL, DNS, RDP, HTTP and HTTPS.</li><li>The network security SME possesses the technical hand on capability and experience to assess current network security posture, document current/future state, provide roadmap/gap analysis for implementation activities</li><li>Good understanding of financial domain and Security IT.</li><li>Good to have experience with other security solutions like Firewall – Checkpoint or Palo Alto etc. Knowledge of Linux and web application servers (Apache/IIS/Tomcat)</li><li>Hands on experience on Firewall (Palo Alto, CISCO), VPN (Zscaler), Proxy (forward, Reverse, Transparent and Web 2.0), SSL interception/MITM &amp; Data leakage space, Security Analytics. Implementation, customization, coding, Support.</li></ul>

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Systems Engineer

Cloud Engineer

Consulting Principal AWS Cloud Engineer

Infra & Network Security Lead

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Systems Engineer

Cloud Engineer

Consulting Principal AWS Cloud Engineer

Infra & Network Security Lead

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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