Online Operation Manager Maghreb

Senior Ecommerce

Service Delivery Manager- Sales & Marketing IT

Intern-Ecommerce

Social & Content-Manager- CPD

Data Analyst (1 year contract)

IT Programme Manager

Senior Agile Project Manager - E-commerce

Programme Manager

IT Business Analyst - eCommerce

Role Description:&nbsp; <ul><li>The purpose of the online operations manager is to drive IQOS online commerce channels’ [owned eCommerce iqos.com, marketplaces, Q-commerce] strategy and operations.</li><li>The online operations manager works closely with marketing, portfolio, consumer experience, call center, external partners (LSP, marketplaces, ..) and channels teams to enhance customer experience, increase acquisition, and maximize profits.</li><li>While ensuring smooth functioning and optimal performance of the existing online ecosystem, the online operations manager keeps exploring new online channels to extend IQOS footprint and increase online acquisition.</li><li>This strategic role in the Smoke Free Product Maghreb organization is a highly operational, self-directed, and hands-on role that demands strong people supervision, strict discipline, obsessive attitude towards problem solving and aggressive focus on the continuous improvement of workflow processes.</li></ul> Responsibilities: <ul><li>Ecommerce strategy: Developing and implementing an ecommerce strategy that aligns with the companys overall business goals and objectives.</li><li>Team management: Building and managing a team of ecommerce channels. It includes hiring, training, coaching, and managing performance of the operations teams (dedicated contractors, delivery agents, back-office agents, logistics agents, ...)&nbsp;</li><li>Budget management: Managing the budget for ecommerce, including forecasting, tracking spending, and reporting on budget reviews exercises.&nbsp;</li><li>KPIs management: Identifying and tracking key performance indicators (KPIs) for ecommerce operations, including sales performance, Net Promoter Score (NPS), SLAs and other operational KPIs (compliance rates, IQOS device registration...)&nbsp;</li><li>Partners management: Managing relationships with third-party vendors and logistics providers, including negotiating contracts, monitoring service levels, and resolving any issues that may arise.</li><li>Products management and listing: Managing the product catalog for both IQOS devices and accessories, ensuring accurate and up-to-date product information, optimizing product listings for search engine visibility and customer experience, and overseeing product promotions and discounts.</li><li>Campaigns management: collaborating with marketing, paid media, and consumer experience teams to develop and execute ecommerce campaigns.</li><li>IT systems support and usage: Configuring, managing and using the ecommerce platform and other internal IT systems and partners systems and liaising with IT support teams to ensure smooth operation.</li><li>Ensuring compliance with legal and regulatory requirements, such as data privacy laws, consumer protection regulations, and tax laws.</li><li>Ensure operational compliance with designed processes, including - but not limited to - Age verification and Data Consent collection.&nbsp;</li><li>Managing inventory levels, forecasting demand, and optimizing stock levels to minimize stockouts and overstocking.</li><li>Manage any ad hoc requests coming from customers via our Call center team</li></ul> Requirements:&nbsp; <ul><li>At least 10 years work experience, including ideally a min of 5 years-experience in ecommerce operations (Ecommerce website, Marketplaces such as Jumia, Glovo, …), preferably in a managerial role</li><li>Experience in managing budgets, KPIs, and vendor relationships</li><li>Experience in managing ecommerce campaigns and optimizing product listings</li><li>Experience in IT systems configuration and management</li><li>Experience in logistics and supply chain management</li><li>Additional experience or qualifications that may be beneficial include a degree or certification in business administration, marketing, or a related field, experience in a specific industry or market, and knowledge of emerging ecommerce trends and technologies.</li></ul>

Responsibilities<div> <div><ul><li>This is a potential Senior Leadership position in Ecommerce</li></ul><div><ul><li>The role would be a team management role and the person would be responsible for a team size of 15-18 people</li><li>Orchestrating all aspects of the&#160;ecommerce&#160;strategy for a brand </li><li>Collaborating with cross-functional partners to manage all aspects of the&#160;eCommerce&#160;business&#160; </li><li>Driving the sales performance of the&#160;e-commerce&#160;platform</li></ul><div> </div></div></div><div>Requirements:</div><div> </div><div><ul><li>We are looking for someone with 12-15 years of experience </li><li>Someone who has a strong ecommerce experience</li><li>Comes from a background of offline account management, trade marketing</li><li>Good at negotiations</li><li>A good modern trade experience is a must</li><li>Preferably someone from a FMCG background would be good.</li><li>You are a creative and strategic thinker with a strong customer orientation</li></ul></div></div>

Responsibilities:&nbsp; <ul><li class="ql-align-justify">Manage the RUN/Support service and supervise its operation to ensure user effectiveness, adoption, and operational excellence of Sales &amp; Marketing IT solutions in North Asia &amp; SAPMENA (South Asia Pacific, Middle East) zones and support implementation phase rollout.</li><li class="ql-align-justify">Work closely with the support team to ensure prompt resolution of tickets and the identification and resolving of underlying issues.</li><li class="ql-align-justify">Take ownership of critical incidents, serve as an escalation point, coordinate with resolution parties, and establish effective stakeholder communication for post-incident reviews.</li><li class="ql-align-justify">Ensure that systems, procedures, and methodologies are in place to support exceptional service delivery.</li><li class="ql-align-justify">Providing management with accurate and prompt reports on the performance of service delivery, along with relevant KPIs (Key Performance Indicators).</li><li class="ql-align-justify">Accountable for knowledge transition from enhancements/projects to RUN teams using a standard Build to Run process.</li><li class="ql-align-justify">Manage problems pro-actively to prevent disruptions in business operations.</li><li class="ql-align-justify">Establish governance process for evaluating SLAs (Service Level Agreements), KPIs, vendor performance and service quality.</li><li class="ql-align-justify">Establish a Continual Service Improvement culture with the vendors.</li><li class="ql-align-justify">Supervise external vendors that manages support / maintenance including Major Incidents.</li><li class="ql-align-justify">Collaborate with application and infrastructure/Cloud teams on issue resolution.</li><li class="ql-align-justify">Lead and manage external AMS teams.</li><li class="ql-align-justify">Collaborate with cross-functional teams.</li></ul>&nbsp;Requirements: <ul><li class="ql-align-justify">Strong business orientation.</li><li class="ql-align-justify">Excellent interpersonal skills with ability to work as a member of cross functional teams.</li><li class="ql-align-justify">Exceptional customer-facing skills.</li><li class="ql-align-justify">An analytical and pro-active mindset.</li><li class="ql-align-justify">Have extensive experience in IT service management and a solid grasp of the ITIL (Information Technology Infrastructure Library) ITSM framework.</li><li class="ql-align-justify">Expertise and practical knowledge in implementing /launching IT processes and services.</li><li class="ql-align-justify">Possess understanding of IT Security and compliance requirements and how they apply to the organisation.</li><li class="ql-align-justify">Ability in leading both physical and virtual teams.</li><li class="ql-align-justify">Extensive experience in vendor-partner offshoring model collaboration.</li><li class="ql-align-justify">Ability to function in a large and complex organisation that is under-going an IT transformation.</li><li class="ql-align-justify">Proven ability to interact with various stakeholders and communicate effectively (both verbally and in writing), including ability to convey complex technical information in a clear and concise manner.</li><li class="ql-align-justify">Ability to manage and prioritise tasks efficiently.</li><li class="ql-align-justify">Effective problem-solving, change management, teamwork skills.</li><li class="ql-align-justify">Minimum of 8 years’ experience in managing or coordinating IT service delivery</li></ul> Must Haves <ul><li class="ql-align-justify">ITSM knowledge (ITIL V4 Foundation certified).</li><li class="ql-align-justify">Proven track record of managing IT/IS projects (certification in PMP or Prince2 will be appreciated).</li><li class="ql-align-justify">A self-starter with a desire in solving business challenges.</li><li class="ql-align-justify">A team member who is ready to work in a transparent environment and adaptable to collaborating with people from diverse cultures.</li><li class="ql-align-justify">Excellent oral and written English proficiency</li></ul> Will be a plus: <ul><li class="ql-align-justify">Ability to use ServiceNow for ITSM-related activities.</li><li class="ql-align-justify">Ability to use or create informative dashboards and reports using PowerBI.</li></ul>

Responsibilities: <ul><li>Prepare campaign post-mortem reports and analyze online store performance on retailers</li><li>Work closely with local teams across SEA, Middle East, Europe and Africa to ensure operations excellence (availability, search, content) on product listings and recommend actionable insights to improve performance KPIs</li><li>Support global eCommerce manager in rollout of regional projects and day-to-day operations&nbsp;</li><li>Craft business reviews based on country performance indicators and industry trends</li><li>Support partnerships and operations across different retailers globally including Shopee</li></ul> Requirements: <ul><li>Business Administraton (any, marketing)</li><li>Data Analytics</li><li>Commitment for 6 months at least 3rd or 4th year preferred</li><li>No work visa requirement</li><li>Good English command and Microsoft Suite</li><li>Experience in eCommerce platform preferred but not required</li></ul>

Responsibilities:&nbsp;You will be responsible for:&nbsp;Lead Content, Assets and Social Activation for Product launches/reanimations &amp; Branded Ecommerce Campaigns <ul><li>Create A+ Content for social media and ecommerce with agencies</li><li>Production of TVC, Digital 15s and 6s films (for key launches)</li><li>Manage production of Education Content</li><li>Social Activation and Livestreaming - Conceptualise insight and big idea for social activation and formulate influencer strategy for the campaign</li><li>Creating Comms Dossier for Launch Lead creation of full communication funnel, assets and toolkit for key launches</li></ul>&nbsp;CPD O+O Campaigns <ul><li>Creation of campaign assets – Collaborate with Offline and Online Campaign activation leads and other brand teams to create cross-brand campaign visual thematic, visuals and assets.</li><li>Social Activation and Livestreaming – Lead content topics and strategy for countries to activate and drive traffic for campaigns including influencer strategy</li></ul>&nbsp;Advocacy <ul><li>Collaborate with Global Brand team and Corporate Digital team to translate overall brand advocacy strategy to relevant KPIs to track for advocacy.</li><li>Create advocacy guidelines and craft playbooks on how countries can activate on a local level and specific to SAPMENA region</li></ul>&nbsp;Social Activation / TikTok <ul><li>Monitor local TikTok and social media space for new trends and Create guidelines for countries to hop onto new trends as soon as possible</li><li>Collaborate with TikTok and creative agencies to derive new insights and create new TikTok filters / hashtag challenges</li></ul>&nbsp;Livestreaming <ul><li>Lead livestreaming piece from brand perspective, creating livestreaming guidelines including set-up, product merchandising, promo guidelines, backgrounds, talent characteristics, tone of voice, makeup and wardrobe, content topics, product demonstration guidelines</li><li>Generate weekly livestreaming content topics for each ecomm campaign and product activation campaign</li></ul>&nbsp;Asset management <ul><li>Manage all assets created with agencies on OPERA (TVCs, KVs, packshots, talent visuals, dossiers, ecommerce toolkits, social assets, videos, music tracks) including user rights management.</li><li>Source for global assets that are relevant for SAPMENA and adapt them to SAPMENA-context/products and share with countries</li></ul>&nbsp;Requirements: <ul><li>Must have a deep understanding of each social media platforms; corresponding rules/laws, changing offerings/news/analytical tools</li><li>At least 10 years of PR and Marketing experience in FMCG and Beauty industries</li><li>Should possess knowledge of trends, pop culture, and the FMCG and Beauty industries</li><li>Monitor trends via real-time reporting and identify ways the company can leverage current topics of interest.</li><li>Working knowledge of social networks</li><li>Must have proficient writing and speaking skills to ensure brand voice is being properly translated.</li><li>Determined to build brand buzz daily</li></ul>

Responsibilities: <ul><li>As a Data Analyst working on the Regional Supply Chain team, you will use your expertise in Machine Learning to solve problems with high business impact and deploy models at scale using cutting-edge technologies to grow our business on e-com and off-line.</li><li>Definition of the feasibility and implementation of use cases</li><li>Understanding business needs and translate them to technical terms</li><li>Developing, adapting, and executing reports for different markets/deployment as needed</li><li>Modelization, packaging and making assets available for key users</li><li>Owning and managing the solutions, app, workspace, and reports repository</li></ul> Requirements: <ul><li>Data manipulation and analysis skills: Data wrangling, crunching, preparation, visualization</li><li>Exploratory data analysis</li><li>Experience in data visualization, knowledge or interest in Power BI</li><li>Proficiency in web frameworks knowledge appreciated</li><li>Python, R, Microsoft SQL Server, GCP knowledge are a MUST</li><li>Familiar with MLOps tools: MLFlow, DVC, or similar frameworks.</li><li>SAP ECC and Supply Chains domains knowledge appreciated</li></ul>

Our client demands the highest standard of performance from the technologies they engineer. Their people expect the same from the technology that supports them. They are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that their engineers better technology to solve problems others ignore, Global IT transforms the way they do business through world-class and pioneering IT services and systems. Global IT RDD &amp; NPI function has end-to-end accountability for the strategic roadmap, design, delivery, and support of many of the applications enabling the global RDD and NPI teams and processes, with particular focus on early product research and development teams, the international research and engineering functions, robotics, and software development for teams located across 20+ sites in APAC, Europe, and China. About the roleAs the Programme Manager, you will oversee critical projects and manage up to three Project Managers. Reporting to the Head of Programme Management Practice, you’ll be responsible for leading these large-scale programmes that contribute to the delivery of strategic outcomes.&nbsp;You will lead the development of business cases and their approvals via project leads and SMEs, aligning with senior stakeholders, building consensus across large and diverse groups, and working closely with the relevant Portfolio Directors to cement relationships&nbsp;You will provide direction and guidance on the development of the team and the PPM community, building and maintaining a strong, high-performing, delivery-focused Programme team, securing resources, and directing planning scheduling, resourcing, and estimating for complex, large-scale programmes.&nbsp;You will oversee risk and issue management, ensuring mitigations are in place and resolved through negotiated agreements. You will look after performance and controls, identifying success criteria, setting project controls and being accountable for the overall integrity, coherence, and progress of programmes, cascading the leadership vision and translating it into delivery objectives for the team. About you-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience in IT programme management, ideally gained in strategic, complex projects, for large organisations-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in eCommerce and a track record in successfully delivering complex £multi-million transformation projects, in large organisations-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous success via matrix management (including offshore/remote teams), with experience building high-performing teams-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Practitioner-level knowledge of a range of programme and project management methodologies-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership abilities including structured and strategic thinking, critical analysis, and proactivity-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Outstanding interpersonal communication skills, across a range of audiences, including C-suite-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A credible change agent, with a track record of successfully managing change and delivering transformation-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of advanced risk management techniques-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expertise in effective financial stewardship including the development of robust business cases-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in leading complex and large value tender/vendor selection (desirable)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience of benefits realisation for both quantitative and qualitative benefits (desirable)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of change management techniques and methods (desirable) BenefitsFinancial-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance-related bonus-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life assurance, accidental death, and dismemberment insurance-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension scheme with competitive employer contributions-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition Program-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holiday AllowanceLifestyle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free fruit delivered for office staff, free coffee, and tea-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cafeteria benefits, wellness programme, cinema tickets, multisport card, etc.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-site canteen with discounted mealsHealth-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee medical cover, with the opportunity to buy cover for family-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Program for employees and dependents-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement for costs of eyeglasses

WhiteCrow research is working with a global technology enterprise to find an Agile Project Manager. Have you ever wanted to work with a global leader in the Ecommerce space? This fast growing and ambitious company produce pioneering technology and inventions that defy convention. If you are an experienced IT Project Manager looking to make a big impact and have your voice heard, this could be a great opportunity for you. In return for your expertise, we can offer a competitive salary. Alongside a renowned campus for work, filled with amenities such as a free restaurant, hairdressers, gym, and sports centre. Your Areas of Knowledge &amp; Expertise that matter most for this role:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be highly experienced in project / delivery management within the Ecommerce industry.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have experience with one or more of the following practises: SCRUM/DSDM/Lean/Safe·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have strong g troubleshooting and problem-solving skills, with the ability to learn very quickly.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have flexibility, adaptability and thrive in a very fast-paced, pioneering and ever-evolving, global environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have experience of delivering the functional as well as the non-functional, e.g., performance, security, operations etc.What you can expect in the position:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will report directly to the Global IT Director (Commercial and Connectivity) and work closely with product managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Using Agile methodologies you’ll develop and maintain a rolling backlog of change, on behalf of the Product Managers or Product owners.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You’ll need to bring together experts from different departments and third parties to ensure we can deliver what is required. Security and ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;operational requirements will be forefront in your mind, as they are critical to ensure our changes can be deployed and used effectively in production. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You’ll also be managing your budget, risks and delivery timescales to ensure success&nbsp; If you want to find out more about this, please contact me at <a href="mailto:sonny.ogara@whitecrowresearch.com" rel="noopener noreferrer" target="_blank">sonny.ogara@whitecrowresearch.com</a> or contact me at https://www.linkedin.com/in/sonny-79305b224/

WhiteCrow research is working with a global technology enterprise to find an experienced program manager. Have you ever wanted to work with a global leader in the Ecommerce space? This fast growing and ambitious company produce pioneering technology and inventions that defy convention.If you are experienced in IT Project delivery and programme management and are looking to make a big impact and have your voice heard, this could be a great opportunity for you. In return for your expertise, we can offer a competitive salary. Alongside a renowned campus for work, filled with amenities such as a free restaurant, hairdressers, gym, and sports centre.Your Areas of Knowledge &amp; Expertise that matter most for this role:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be highly experienced in project / delivery management within the Ecommerce industry.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have outstanding interpersonal communication skills, within and across teams to a range of audiences including C-suite stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have practitioner-level knowledge of a range of programme and project management methodologies.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have knowledge of advanced risk management techniques and a track record of having successfully applied them.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will have expertise in effective financial stewardship including the development of robust business cases, tight fiscal control of budgets and accurate financial reportingWhat you can expect in the position:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will&nbsp;lead the development of Business Cases and their approval via project leads and SMEs and alignment with senior stakeholders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will identify and manage stakeholder relationships, building consensus across large and diverse groups and working closely with the relevant Portfolio Directors to cement relationships·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be responsible for resource management – building and maintaining a strong, high-performing, delivery focused Programme team, securing resources and directing planning scheduling, resourcing and estimating for complex, large-scale programmes.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will be responsible for risk and issue management - ensuring mitigations are in place and resolved through negotiated agreement.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You’ll also be responsible for programme performance and controls – identifying success criteria, setting project controls and being accountable for the overall integrity, coherence and progress of programmes.&nbsp; If you want to find out more about this, please contact me at <a href="mailto:sonny.ogara@whitecrowresearch.com" rel="noopener noreferrer" target="_blank">sonny.ogara@whitecrowresearch.com</a> or contact me at https://www.linkedin.com/in/sonny-79305b224/

Our client demands the highest standard of performance from the technologies they engineer. Their people expect the same from the technology that supports them. They are a community that appreciates and advocates better engineering. A community of pioneers. In the same way that their engineers better technology to solve problems others ignore, Global IT transforms the way they do business through world-class and pioneering IT services and systems. Their IT Commercial &amp; Connectivity team work with business colleagues to understand what solutions they need, providing development and delivery services globally. They have a very ambitious roadmap of technology changes to support their expanding product catalogue, so it’s a really exciting time to be joining the team! About the roleAs a Business Analyst reporting into the BA Lead, you will be supporting projects, and working on the implementation and enhancement of single large or multiple small information systems, in line with business needs. You’ll be working with Technical Architects, delivering analysis activity to elicit requirements and inform business decisions, being responsible for investigating and analysing business situations, needs and systems, evaluating options for improving these.&nbsp;Acting as an internal consultant to the business, you’ll be devising and planning the analysis approach for large-scale projects, producing detailed business models, and assisting in the preparation of business cases, identifying new, alternative, and innovative approaches to performing business activities. You will work closely with stakeholders to understand strategic business needs and plans for growth, translating business requirements into technical requirements, and identifying appropriate solutions, while aligning them with business priorities.&nbsp;You will provide expert advice and insight to ensure business requirements are captured and translated into technical approaches and designs that can be implemented, ensuring business objectives and value of technical solutions are clear and well understood, providing guidance, and reviewing specifications for change. You will conduct business process modelling to generate applicable scenarios for technology functional testing, supporting the business users in acceptance testing.&nbsp;You will articulate and propose opportunities for improvements in business processes and existing solutions and provide quality assurance on all supporting documentation. You will stay abreast with the latest technology changes, assessing their impact and potential value/risk to the business. About you-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;An experienced IT Business Analyst (ideally with a technical background) that has previously worked on large projects in a matrix structure, with cross-functional teams-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ideally with experience in owner experience/customer journeys-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skilled at performing business analysis in a variety of complex situations-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Comfortable working in Agile/Scrum framework environments-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong business acumen, fast-paced, methodical, organised, with exceptional attention to detail-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ideally a relevant professional qualification (e.g., BCS International Diploma in Business Analysis or IIBA Level 3 Certified Business Analysis Professional BenefitsFinancial-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance-related bonus-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life assurance, accidental death, and dismemberment insurance-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension scheme with competitive employer contributions-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recognition Program-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Holiday AllowanceLifestyle-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Free fruit delivered for office staff, free coffee, and tea-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cafeteria benefits, wellness programme, cinema tickets, multisport card, etc.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On-site canteen with discounted mealsHealth-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee medical cover, with the opportunity to buy cover for family-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Assistance Program for employees and dependents-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement for costs of eyeglasses

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19 ecommerce Jobs found

Online Operation Manager Maghreb

Senior Ecommerce

Service Delivery Manager- Sales & Marketing IT

Intern-Ecommerce

Social & Content-Manager- CPD

Data Analyst (1 year contract)

IT Programme Manager

Senior Agile Project Manager - E-commerce

Programme Manager

IT Business Analyst - eCommerce

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19 ecommerce Jobs found

Online Operation Manager Maghreb

Senior Ecommerce

Service Delivery Manager- Sales & Marketing IT

Intern-Ecommerce

Social & Content-Manager- CPD

Data Analyst (1 year contract)

IT Programme Manager

Senior Agile Project Manager - E-commerce

Programme Manager

IT Business Analyst - eCommerce

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.