Executive Director

Enterprise Analytics (AI) – TDM - Transformation Lead

Solution Architect, Cargo Management Systems

AVP - Group Human Capital Solution Architect

Supply Chain Lead

Accounts Executive

Sales Manager

Application Developer - Fullstack Developer

Role Description: <ul><li>The Executive Director of Operations is responsible for the leadership, performance and operational excellence of Mount Kilimanjaro Safari Clubs portfolio of safari lodges, camps, safari businesses and future hospitality ventures.</li><li>Reporting directly to the Chief Executive Officer – Hospitality &amp; Conservation, the role has executive accountability for the day-to-day and long-term performance of the Companys operations, ensuring exceptional safari and hospitality experiences, consistently high accommodation and service standards, effective asset management, operational efficiency and sustainable profitability across the portfolio.</li><li>The Executive Director of Operations translates the Companys strategy and commercial commitments into operational execution. The role ensures that what the Company sells is consistently and successfully delivered across every stage of the guest journey, from reservation handover and pre-arrival preparation through accommodation, safari experiences, on-property services and departure.</li><li>The Executive Director of Operations is accountable for operational delivery, on-ground sales and trade relationships in market, guest conversion and on-property revenue and expense management.</li></ul> Responsibilities&nbsp; 1. Strategic Leadership &amp; Operational Business Performance – 20% <ul><li>Partner with the Chief Executive Officer to translate the strategic direction of Mount Kilimanjaro Safari Club into clear operational priorities, business plans and measurable performance outcomes.</li><li>Provide executive leadership across the Companys safari, lodge, camp and hospitality operations, ensuring effective execution of the Companys strategic and commercial priorities.</li><li>Act as a custodian of the Companys operational assets, financial resources and reputation, applying a long-term ownership mindset to operational decision-making.</li><li>Establish clear performance expectations and accountability across the operational organization.</li><li>Monitor business performance through financial, operational, guest experience, asset and people indicators and ensure timely intervention where performance falls below expectation.</li><li>Lead regular executive business reviews and property performance reviews to ensure corrective actions and opportunities are effectively implemented.</li><li>Identify operational risks and opportunities and recommend actions that strengthen profitability, resilience, service quality and long-term business sustainability.</li><li>Build scalable operating structures, standards and systems capable of supporting the Companys future growth and portfolio expansion.</li><li>Foster a culture of accountability, collaboration, innovation and continuous improvement across the operational business.</li></ul> 2. Safari Business, Hospitality &amp; Guest Experience – 20% <ul><li>Provide executive leadership for Mount Kilimanjaro Safari Clubs safari business and hospitality operations across the portfolio.</li><li>Ensure the consistent delivery of exceptional safari, accommodation and hospitality experiences across all lodges, camps and safari operations.</li><li>Take executive accountability for the operational delivery of the complete guest journey, from reservation handover and pre-arrival preparation through arrival, accommodation, safari activities and departure.</li><li>Provide executive oversight of accommodation, front office, housekeeping, food and beverage, guiding, game drives, guest activities, safari logistics, fleet operations, maintenance, engineering and operational support services.</li><li>Establish and maintain clear operating and service standards across the portfolio while allowing properties to retain appropriate authenticity and sense of place.</li></ul> 3. Commercial Delivery, On-Ground Sales &amp; Financial Stewardship – 15% <ul><li>Take accountability for the operational delivery of the Companys commercial strategy across safari operations, lodges and camps.</li><li>Build and maintain strong on-ground relationships with tour operators, travel agents, DMCs, trade partners, corporate clients and other relevant market stakeholders.</li><li>Drive upselling and on-property revenue opportunities across accommodation, food and beverage, safari activities, transfers, retail and ancillary services.</li><li>Ensure operational teams understand and effectively deliver commercial campaigns, packages, products and commitments developed by the Commercial function.</li></ul> 4. Product, Accommodation &amp; Asset Excellence – 15% <ul><li>Drive the continuous operational enhancement of the Companys safari products, accommodation experiences and hospitality offerings.</li><li>Ensure lodges, camps, guest accommodation, public spaces and operational facilities evolve in line with guest expectations, operational requirements and the Companys positioning.</li></ul> Requirements: Qualifications &amp; Experience <ul><li>Bachelors Degree in Hospitality Management, Business Administration, Tourism or a related discipline.</li><li>Minimum of 10 years progressive executive leadership experience within Safari hospitality, tourism or related industries.</li><li>Minimum of 5 years leading multi-property or multi-business operations at an executive level.</li><li>Proven experience developing and executing business strategy and organizational transformation.</li><li>Strong commercial, financial and operational leadership experience.</li><li>Demonstrated success leading organizational growth, acquisitions, new business ventures or expansion projects.</li><li>Experience working with Boards and executive leadership teams.</li><li>Experience leading geographically dispersed operations across multiple locations.</li><li class="ql-align-justify">Strong understanding of East African hospitality, safari and tourism markets</li></ul>

Responsibilities: <ul><li>Lead end-to-end delivery of technical projects across cloud, AI, data, and enterprise platforms.</li><li>Collaborate with cross-functional teams including developers, architects, DevOps, and product managers.</li><li>Define project scope, timelines, resource plans, and delivery milestones.</li><li>Manage risks, dependencies, and change requests throughout the project lifecycle.</li><li>Ensure technical solutions meet business requirements and quality standards.</li><li>Facilitate agile ceremonies, sprint planning, and retrospectives.</li><li>Track progress using tools like Jira, Confluence, or Azure DevOps.</li><li>Communicate status updates and delivery metrics to stakeholders and leadership.</li><li>Support onboarding and coordination of external vendors or offshore teams..</li></ul> Requirements: <ul><li>Proven experience in technical project or delivery management</li><li>Strong understanding of software development lifecycle (SDLC) and DevOps practices.</li><li>Familiarity with cloud platforms (AWS, Azure, GCP) and modern infrastructure.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Experience with agile methodologies (Scrum, Kanban) and project tracking tools.</li><li>Ability to manage multiple projects and priorities in a fast-paced environment.</li><li>Experience with AI/ML, data platforms.</li><li>Certifications such as PMP, Scrum Master, or AWS/Azure Cloud Practitioner.</li><li>Exposure to hybrid cloud/on-prem environments and security/compliance frameworks.</li></ul>

Responsibilities Target State Architecture and Convergence <ul><li>Define and maintain the target state architecture for cargo management systems across the global network, covering platform selection, consolidation, integration, and retirement</li><li>Produce a roadmap that sequences how regional systems (Cargospot, COSYS+, ePic) move toward an agreed target, with clear architectural rationale for each decision</li><li>Document and govern architecture decisions to ensure transparency, consistency, and auditability</li><li>Maintain a current-state map of the platform estate, including capability overlap, integration debt, and footprint reduction opportunities</li></ul> Integration, Connectivity, and Data Architecture <ul><li>Define integration standards and patterns for cargo systems, including airline connectivity (ONE Record, Cargo-XML, EDI), messaging, and API design</li><li>Set the data architecture for the cargo estate so that operational, customer, and commercial data flows are consistent and reusable across stations</li><li>Establish interoperability requirements between cargo management systems and adjacent platforms</li><li>Govern the technical aspects of customer-specific connectivity so that customer requests are met without fragmenting the core platform</li></ul> Change Order Validation and Cost Governance <ul><li>Review and validate every material change order raised against the cargo management systems are justified by the actual scope of work</li><li>Assess the technical complexity of each change order independently to challenge vendor proposals where required</li><li>Challenge inflated, padded, or over-scoped change orders, and provide documented technical rationale of its decisions</li><li>Distinguish change orders that reflect genuine new scope from those that should fall within existing contractual obligations or standard product, protecting the network from avoidable cost</li><li>Maintain a defensible record of change-order assessments so that platform spend is traceable and auditable, and patterns of vendor over-scoping are visible to leadership</li></ul> Standards, Governance, and Technical Authority <ul><li>Own the architectural standards that regional implementations are held against, and run the technical review of material platform changes</li><li>Provide architectural input into product governance</li><li>Ensure vendor solution designs align with target architecture or introduce avoidable lock-in</li><li>Partner with cybersecurity and enterprise architecture functions to ensure cargo platform architecture meets security, audit, and regulatory requirements</li></ul> Delivery Partnership and Advisory <ul><li>Act as the senior technical advisor to the Digital Product Management function, translating strategic direction into an executable systems blueprint</li><li>Support platform evaluations and proofs of concept with rigorous technical assessment</li><li>Provide architectural guidance to regional technology teams during implementation, migration, and cutover</li><li>Communicate architecture clearly and plainly to non-technical leadership; state platform status honestly as live, in build, in pilot, or proposed</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Engineering, Information Systems, or related discipline required; postgraduate qualification preferred</li><li>Recognised enterprise architecture certification valued: TOGAF 9.2 or equivalent</li><li>Cargo Systems Domain (required): Deep, hands-on knowledge of cargo management systems and the cargo handling business is essential and non-negotiable for this role; ideally across more than one of Cargospot, COSYS+, or ePic, with a clear understanding of how these systems are used at station level in export, import, and special-handling flows.</li><li>This knowledge is the basis on which the role validates change orders and holds the architectural line</li><li>Change Order and Cost Assessment: Demonstrated ability to assess vendor change orders on cost, man-hour estimate, and technical complexity, and to challenge estimates that are not justified by the work; able to translate a technical scope into a defensible commercial judgement</li><li>Solution and Systems Architecture: 10 or more years in technology delivery with a minimum 5 years in a solution or systems architecture role for enterprise operational platforms</li><li>Integration and Connectivity: Strong practical experience with integration architecture, API design, and airline connectivity standards (ONE Record, Cargo-XML, EDI, IATA messaging)</li><li>Platform Convergence: Demonstrated experience consolidating or rationalising a multi-system estate, including migration sequencing and footprint reduction</li><li>Vendor Engagement: Proven experience evaluating and challenging platform vendors on architecture, integration, and total cost</li><li>Cross-Regional Delivery: Experience operating across APAC, EMEA, and Americas with the cultural fluency to navigate regional system ownership and variation</li><li>Sector Experience: Aviation, cargo, logistics, or other 24/7/365 operational environment strongly preferred</li></ul>

Responsibilities: HC Digital Strategy &amp; Business Partnership <ul><li>Act as the HC technology lead, engaging directly with HC senior leadership to define and sustain the HC digital vision and roadmap</li><li>Lead the strategic transformation from fragmented regional HC platforms to a unified Group-level solution</li><li>Advise HC executives on platform strategy, vendor alternatives, AI adoption, and investment trade offs</li></ul> Product &amp; Portfolio Leadership <ul><li>Lead, coach, and supervise HC Product Managers, ensuring clarity of accountability and consistent delivery</li><li>Oversee HC products including SAP SuccessFactors, all related regional tenants, and any additional HC Corporate Systems or Centres of Expertise</li><li>Ensure functional coverage of key HC modules, including - Core HR, Performance &amp; Goals, Succession &amp; Talent, Learning Management (LMS), Compensation, Recruiting &amp; Onboarding, and Related integrations and data flows</li></ul> Technology &amp; Partner Selection <ul><li>Lead technology evaluation, vendor comparison, and partner selection activities for HC solutions</li><li>Ensure IT standards compliance in close coordination with Enterprise Architecture, Data, Integration, and Cybersecurity teams</li><li>Ensure selected solutions support scalability, compliance, and innovation (including AI capabilities)</li></ul> Implementation Orchestration &amp; Transformation Delivery <ul><li>Orchestrate complex HC transformation programs, including tenant consolidation, migrations, and phased rollouts</li><li>Coordinate Product Managers, PMO, system integrators, and vendors across regions</li><li>Actively manage interdependencies, risks, and critical milestones</li><li>Step into direct delivery or leadership roles when program complexity or resourcing requires it</li></ul> AI, Innovation &amp; Capability Enablement <ul><li>Drive adoption of AI capabilities across key HC processes, including (but not limited to): Talent identification and skills intelligence, Learning personalisation, Workforce insights and predictive analytics, and Recruitment screening and experience enhancement</li><li>Ensure responsible, secure, and value-driven use of AI, aligned with Group data and ethics principles</li></ul> Governance &amp; Standards Compliance <ul><li>Ensure all HC solutions comply with Group Enterprise Architecture, Cybersecurity and data protection, and Integration and interoperability standards</li><li>Act as a key governance authority for HC design decisions in coordination with Group Design Authorities</li></ul> Operational Oversight &amp; Evolution <ul><li>Define and oversee HC operating models, including ownership, support, and escalation paths</li><li>Support Product Managers in structuring support models, release management, and vendor governance</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business, Human Resources, or a related field.</li><li>Certifications in HR platforms, enterprise architecture, program management, or AI/data are advantageous.</li><li>Senior experience leading Human Capital technology transformations, preferably with SAP SuccessFactors in multi tenant or multi region environments. 3-5 years.</li><li>Additional expertise and experience in market HC technology references as Workday is also an asset.</li><li>Demonstrated experience managing or consolidating large HC landscapes (Core HR, Talent, Learning, Compensation, Recruiting).</li><li>Proven ability to evaluate and compare HC platforms (e.g. SuccessFactors vs Workday).</li><li>Strong understanding of AI applications in HC and digital workforce enablement.</li><li>Experience leading teams of Product Managers or Solution Owners in global organisations.</li><li>Solid understanding of enterprise architecture, integrations, data governance, and cybersecurity in HC systems.</li><li>Ability to operate credibly at both strategic and execution levels</li></ul>

Responsibilities: <ul><li>Lead end-to-end supply chain activities across planning, customer service and logistics</li><li>Drive S&amp;OP, demand planning, forecast quality and inventory management processes</li><li>Partner with Sales, Marketing and Finance to support business priorities and growth</li><li>Manage relationships with logistics providers, warehouses, distributors and key external partners</li><li>Monitor service levels, forecast accuracy, inventory health, cost and operational performance</li><li>Identify opportunities to improve efficiency, cost to serve and customer experience</li><li>Lead continuous improvement and supply chain transformation initiatives</li></ul> Requirements: <ul><li>Approximately 10+ years of Supply Chain experience, including leadership across Planning, Customer Service or Logistics</li><li>Proven background within FMCG, Food &amp; Beverage, Consumer Goods or a closely related industry</li><li>Strong hands-on experience in S&amp;OP, demand planning, inventory management and domestic logistics</li><li>Experience influencing senior commercial stakeholders in a matrix environment</li><li>People management or functional leadership experience, with strong communication and problem-solving skills</li><li>Fluent Mandarin and English required</li></ul>

Responsibilities: <ul><li>Lead end-to-end supply chain activities across planning, customer service and logistics</li><li>Drive S&amp;OP, demand planning, forecast quality and inventory management processes</li><li>Partner with Sales, Marketing and Finance to support business priorities and growth</li><li>Manage relationships with logistics providers, distributors and key external partners</li><li>Monitor service levels, forecast accuracy, inventory health, cost and operational performance</li><li>Identify opportunities to improve efficiency, cost to serve and customer experience</li><li>Lead continuous improvement and supply chain transformation initiatives</li></ul> Requirements: <ul><li>Approximately 10+ years of Supply Chain experience, including leadership across Planning, Customer Service or Logistics</li><li>Proven background within FMCG, Food &amp; Beverage, Consumer Goods or a closely related industry</li><li>Strong hands-on experience in S&amp;OP, demand planning, inventory management and logistics</li><li>Experience influencing senior commercial stakeholders in a matrix environment</li><li>People management or functional leadership experience, with strong communication and problem-solving skills</li><li>Fluent Japanese and business-level English required</li></ul>

Responsibilities: <ul><li>Lead end-to-end supply chain activities across planning, customer service and logistics</li><li>Drive S&amp;OP, demand planning, forecast quality and inventory management processes</li><li>Partner with Sales, Marketing and Finance to support business priorities and growth</li><li>Manage relationships with logistics providers, warehouses, wholesalers and key external partners</li><li>Monitor service levels, forecast accuracy, inventory health, cost and operational performance</li><li>Identify opportunities to improve efficiency, cost to serve and customer experience</li><li>Lead continuous improvement and supply chain transformation initiatives</li></ul> Requirements: <ul><li>Approximately 10+ years of Supply Chain experience, including leadership across Planning, Customer Service or Logistics</li><li>Proven background within FMCG, Food &amp; Beverage, Consumer Goods or a closely related industry</li><li>Strong hands-on experience in S&amp;OP, demand planning, inventory management and domestic logistics</li><li>Experience influencing senior commercial stakeholders in a matrix environment</li><li>People management or functional leadership experience, with strong communication and problem-solving skills</li><li>Fluent Korean and English required</li></ul>

Responsibilities: Accounts Payable – Third-Party and Staff Claims Processing: <ul><li>Responsible for posting and processing payments for third-party AP invoices and staff claims for two Thailand entities.</li><li>Verify all third-party AP invoices and staff claims to ensure approvals and relevant supporting documents are in place according to the DOA before payment.</li></ul> Accounts Payable – Intercompany Processing and Group System (HFM) Biannual Reconciliation: <ul><li>Responsible for posting and processing payments for intercompany AP invoices for two Thailand entities.</li><li>Verify all intercompany AP invoices to ensure approvals and relevant supporting documents are in place according to the DOA before payment.</li><li>Obtain Statement of Accounts from inter-company suppliers and reconcile with AP Aging in SAP B1.</li><li>Resolve any disputes with intercompany suppliers.</li><li>HFM reconciliation: Upload and match HFM transactions.</li></ul> Cashflow &amp; Loan Management: <ul><li>Provide the monthly cash outflow and inflow forecast for review by Senior Accountant.</li><li>Contribute to maintaining adequate cash flow for operations and proactively alert the Senior Accountant of any foreseeable cash flow issues.</li><li>Ensure loan repayments and interest payments are promptly processed according to the due date/payment terms.</li></ul> Tax Related – VAT/WHT: <ul><li>Prepare VAT/WHT filing/certificates/payments for review by Senior Accountant.</li></ul> Accounts Receivable Tasks: <ul><li>Follow up on collections from customers before the due date or when overdue.</li><li>Record AR transactions in SAP.</li><li>Send AR Aging report to Sales and AR incoming report to Senior Accountant monthly.</li><li>Issue AR Credit Notes based on approved CN form.</li></ul> Other Accounting Tasks: <ul><li>Update exchange rates in SAP and perform month-end revaluations.</li><li>Creation/maintenance of customer and vendor records in SAP.</li><li>Prepare and manage bank guarantees.</li><li>Support audits by providing required documents to external and internal auditors.</li><li>Undertake any ad hoc finance assignments as required.</li></ul> Requirements: <ul><li>Degree in Accounting</li><li>Ability to read and communicate in English would be preferred</li><li>Financial Accounting (AP/AR/Tax)</li><li>Administration of intercompany and third-party invoices, as well as staff expense claim payments</li><li>Microsoft Office including Excel and Word</li></ul>

Responsibilities: <ul><li>Achievement of the direct project sales targets for the Thailand business&nbsp;</li><li>To lead and implement the yearly strategic sales business plan&nbsp;</li><li>Support existing and develop new&nbsp;distributors/business partners to promote and sell UPS and associated critical power systems&nbsp;</li><li>Drive weekly and monthly sales meetings ensuring all sales opportunity data accuracy&nbsp;</li><li>Develop and grow strong business relationships with electrical contracting firms including, education and training, specification influence for design and construct projects, preparation of quotes for tenders and requests&nbsp;</li><li>Responsible for the development and growth of specific end user accounts</li></ul> Requirements: <ul><li>Degree/Diploma in Engineering and/or equivalent&nbsp;</li><li>Experience in leading a team&nbsp;&nbsp;</li><li>Minimum 10 years of sales and business development experience in the power management, industrial automation or related industry</li><li>Experience in&nbsp;selling Uninterrupted Power supplies (UPS)</li></ul>

Responsibilities: Application Development: <ul><li>Design, develop, test, deploy, and support web applications using Angular/AngularJS, Python, and modern full stack technologies.</li><li>Build responsive, high-performing, and user-friendly web interfaces.</li><li>Develop and maintain backend services, business logic, RESTful APIs, and system integrations.</li><li>Integrate applications with databases, enterprise platforms, and third-party systems.&nbsp;</li></ul> Solution Design: <ul><li>Analyze business and functional requirements and translate them into technical solutions.</li><li>Prepare technical designs, system workflows, and application specifications.</li><li>Contribute to technical design discussions and recommend scalable, maintainable solutions aligned with established architecture standards.</li><li>Support the evaluation and selection of appropriate technologies and development approaches.</li></ul> System Integration &amp; Database Management: <ul><li>Develop and maintain secure REST APIs and system integrations.</li><li>Design, optimize, and support relational databases and SQL queries.</li><li>Ensure secure, accurate, and reliable data processing across applications.</li><li>Monitor and optimize application, API, and database performance.</li></ul> Quality Assurance &amp; Testing: <ul><li>Develop and execute unit tests, integration tests, and defect resolution activities.</li><li>Participate in code reviews and quality improvement initiatives.</li><li>Support user acceptance testing, release validation, and production deployments.</li><li>Contribute to automated testing and continuous integration practices where applicable.</li></ul> Application Support &amp; Continuous Improvement: <ul><li>Troubleshoot application issues and provide timely resolution of incidents and defects.</li><li>Monitor application performance, availability, and operational health.</li><li>Perform root cause analysis and implement sustainable solutions to prevent recurring issues.</li><li>Identify opportunities to improve application functionality, performance, maintainability, and user experience.</li></ul> Agile Delivery &amp; Collaboration: <ul><li>Participate in backlog refinement, sprint planning, daily stand-ups, reviews, and retrospectives.</li><li>Collaborate with Business Analysts, Product Owners, Project Managers, and cross-functional technical teams.</li><li>Provide effort estimates and technical input to support project planning and delivery commitments.</li><li>Communicate progress, risks, dependencies, and technical recommendations to stakeholders.</li></ul> Security &amp; Development Standards: <ul><li>Follow secure software development practices and organizational security requirements.</li><li>Ensure applications comply with data privacy, security, audit, and compliance standards.</li><li>Adhere to coding standards, code review processes, and development best practices.</li><li>Support vulnerability remediation and application security improvements.</li></ul> Documentation &amp; Compliance; <ul><li>Maintain technical documentation, support guides, and system specifications.</li><li>Document application configurations, enhancements, integrations, and support procedures.</li><li>Ensure solutions are developed in accordance with organizational policies, standards, and governance requirements.</li></ul> Requirements: <ul><li>3+ years of software development experience, with strong hands-on expertise in Angular or AngularJS for web application development.</li><li>Strong experience in API development and integration, with the ability to develop, consume, test, and troubleshoot RESTful APIs.</li><li>Good working knowledge of JavaScript, TypeScript, HTML5, and CSS3, with a solid understanding of modern web application development practices.</li><li>Hands-on experience with SQL and relational databases, preferably SQL Server, PostgreSQL, or MySQL, including database queries and data handling.</li><li>Proficiency with Git/version control and good understanding of software development lifecycle, debugging, testing, and collaboration with cross-functional development teams.</li><li>Experience with Python development for backend services</li></ul>

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152 enterprise sales Jobs found

Executive Director

Enterprise Analytics (AI) – TDM - Transformation Lead

Solution Architect, Cargo Management Systems

AVP - Group Human Capital Solution Architect

Supply Chain Lead

Supply Chain Lead

Supply Chain Lead

Accounts Executive

Sales Manager

Application Developer - Fullstack Developer

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152 enterprise sales Jobs found

Executive Director

Enterprise Analytics (AI) – TDM - Transformation Lead

Solution Architect, Cargo Management Systems

AVP - Group Human Capital Solution Architect

Supply Chain Lead

Supply Chain Lead

Supply Chain Lead

Accounts Executive

Sales Manager

Application Developer - Fullstack Developer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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