Customer Quality Engineer

Production Admin Support

M365 Lead Workplace Services

Management Accounting Team lead ( VP2)

Maintenance Technician

Territory Sales Executive

CEO Executive Assistant

Strategic Accounts Manager

Strategic Account Executive

Country Accountant

Responsibilities: <ul><li>Quality point of contact for Global strategic customer accounts.</li><li>Leads Quality / Reliability interactions with the customer, including regular communication and escalations.</li><li>Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Provides internal and external technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, DPPM, cost of poor quality and drive timely resolution.</li><li>Influences without authority in efforts to achieve a robust 5D/8D response within agreed upon timeline.</li><li>Prepare comprehensive failure analysis reports that clearly communicate findings to both technical and non-technical stakeholders.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and uses an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned global strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.</li><li>Supports RMA team functions for disposition of non-conforming products.</li><li>Frequent OEM customer contract manufactures onsite investigations within Vietnam and Southeast Asia as needed to review company product, application use case, problem solve and provide solutions</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design qualifications and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.</li><li>Ensures compliance with company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing DDN strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Acts as a liaison between company and the customer for Product Change Notifications and other contractual obligations.</li><li>Regularly conduct reviews with key customers regarding DDNs quality reliability performance.</li><li>Travel within Asia is required to work closely at customer onsite locations and other company locations, including overnight and multi-day trips.</li></ul> Requirements: <ul><li>Bachelor’s Degree with engineering technical focus.</li><li>Minimum 5+ years quality reliability and manufacturing experience working in a regional/global capacity.</li><li>Failure analysis expertise: plan, perform effective and efficient investigations using structured approaches such as fault trees to identify root cause and corrective actions.</li><li>Customer interface quality reliability experience in data center interconnect technology.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive improvement initiatives.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use Lean Six Sigma,8D methodology, Design of Experiments (DOE), Statistical Process Control (SPC), Process Capability (CpK) techniques, Gage R&amp;R and experience with application FMEAs.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>Experience in core processes at component level including stamping, molding, plating, and next level assembly such as surface mount technology (SMT), press fit operations, system integrations and product testing.</li></ul>

Responsibilities: Attendance Management: <ul><li>Monitor and track employee attendance, clock-in/clock-out records, and shift schedules.</li><li>Review attendance data and investigate discrepancies, missed punches, and attendance exceptions.</li><li>Ensure attendance records are maintained accurately and updated in a timely manner.</li></ul> Leave Administration: <ul><li>Process and maintain employee leave records in accordance with company policies.</li><li>Coordinate with employees and supervisors to ensure proper documentation and approvals for leave applications.</li></ul> Timesheet Verification &amp; Payroll Support <ul><li>Verify timesheets for accuracy, completeness, and compliance with company requirements.</li><li>Support payroll processing by providing accurate attendance, overtime, and leave-related information.</li><li>Resolve timesheet discrepancies and coordinate with relevant stakeholders when necessary.</li></ul> Reporting &amp; Compliance; <ul><li>Generate regular reports on attendance, overtime, absenteeism, and workforce metrics.</li><li>Ensure compliance with attendance policies, labor regulations, and internal Standard Operating Procedures (SOPs).</li><li>Maintain accurate records and documentation for audit and operational requirements.</li><li>Administrative Support</li><li>Provide day-to-day administrative support to the operations team.</li><li>Assist with data entry, record maintenance, and workforce-related administrative activities.</li></ul> Requirements: <ul><li>Diploma, Certificate, SPM/STPM, or equivalent qualification.</li><li>Minimum 2-3 years of experience in administration, HR coordination, workforce administration, or operations support.</li><li>Able to work 12 hours shift (Day &amp; Night) for the Operations support.</li><li>Good proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Familiarity with Time &amp; Attendance Systems, HRIS, or workforce management systems.</li><li>Strong attention to detail and accuracy in handling employee records and data.</li><li>Good communication and interpersonal skills.</li><li>Strong organizational and time management skills.</li><li>Ability to multitask and work effectively in a fast-paced manufacturing or operational environment.</li><li>Good problem-solving skills and ability to handle confidential information professionally.</li></ul>

Responsibilities: Technical Leadership &amp; Ownership: <ul><li>Act as the technical lead for Microsoft 365, Exchange, and Workplace Infrastructure services.</li><li>Provide technical guidance, mentoring, and knowledge transfer to L2 and L3 engineers.</li><li>Own platform health, availability, capacity planning, and lifecycle management.</li><li>Drive architecture reviews, technical standards, and best practices across workplace technologies.</li><li>Lead continuous service improvement initiatives to enhance operational efficiency and user experience.</li></ul> Platform Administration &amp; Support: <ul><li>Manage and support Microsoft Exchange environments, including:&nbsp;</li><li>Exchange On-Premises</li><li>Exchange Hybrid</li><li>Exchange Online</li><li>Administer and support Microsoft 365 collaboration services.</li><li>Manage and support VMware Horizon VDI infrastructure, including performance tuning, troubleshooting, and capacity management.</li><li>Oversee endpoint management platforms, ensuring device compliance, patch management, and security baseline adherence.</li><li>Provide Level 3 support for critical incidents, complex technical issues, and escalations.</li><li>Perform root cause analysis and implement preventive measures.</li></ul> Unified Communications &amp; Workplace Services: <ul><li>Support and troubleshoot Microsoft Teams voice, video, and collaboration services.</li><li>Work closely with network and voice teams to resolve communication-related issues.</li><li>Ensure a seamless and secure end-user collaboration experience.</li></ul> Security &amp; Compliance: <ul><li>Administer and support enterprise security and mobility solutions including:&nbsp;</li><li>BlackBerry MDM</li><li>Multi-Factor Authentication (MFA)</li><li>Mobile Threat Defense (MTD)</li><li>Trend Micro</li><li>Enterprise Vault</li><li>Ensure compliance with enterprise security standards, policies, and regulatory requirements.</li><li>Manage privileged administrative access through secure IT Admin LAN and Production VDI environments.</li><li>Enforce governance, audit, and privileged access management controls.</li></ul> Automation &amp; Optimization: <ul><li>Develop and maintain PowerShell scripts for automation and operational efficiency.</li><li>Identify opportunities for process automation and proactive monitoring.</li><li>Drive system optimization and reliability improvement initiatives.</li></ul> Incident &amp; Service Management: <ul><li>Lead Major Incident Management (MIM) activities related to workplace services.</li><li>Perform advanced troubleshooting across M365, Exchange, VDI, endpoint, and collaboration platforms.</li><li>Partner with Service Desk and infrastructure teams to ensure timely resolution of incidents and service requests.</li><li>Participate in after-hours support and critical incident escalations when required.</li></ul> Stakeholder Engagement: <ul><li>Collaborate with Infrastructure, Security, Network, and Application teams.</li><li>Act as the technical escalation point for business-critical workplace services.</li><li>Provide technical reports, recommendations, and service improvement plans to management.</li></ul> Requirements: <ul><li>8-12 years of hands-on experience in enterprise workplace infrastructure support and administration.</li><li>Proven experience acting as a Technical Lead, Senior Engineer, or SME within a large enterprise environment.</li><li>Microsoft Exchange (On-Premises, Hybrid, and Exchange Online)</li><li>Microsoft 365 collaboration ecosystem</li><li>VMware Horizon VDI administration and support (mandatory requirement)</li><li>Endpoint management platforms</li><li>Microsoft Teams and Unified Communications support</li><li>PowerShell scripting and automation</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience leading major incident management and technical escalations.</li><li>Strong stakeholder management and communication skills.</li><li>Ability to mentor engineers and drive technical best practices.</li></ul>

Responsibilities: <ul><li>Understand business function and analyse users requirements, make a clear scope of project and build consensus with users</li><li>Lead in analysis and scoping of data sourcing and functional enhancements, functional/application design, functional specifications, discuss and obtain users agreements</li><li>Obtain commitments from all identified stakeholders on creation of project plan and handle of project change management</li><li>Create project schedule, project activity list and control to keep the schedule and within budget</li><li>Prepare SIT test schedule and develop test cases</li><li>Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing</li><li>Monitor and report on the progress of UAT and follow up with the error resolution</li><li>Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc)</li><li>Manage the technical delivery within timeline and with quality</li><li>Manage change request and defect with release control</li><li>Manage project issues, user and vendor expectations</li><li>Ensure end-user satisfaction and meeting service level agreement</li><li>Provide coaching to team and to build high performance team</li></ul> Requirements: <ul><li>Relevant experience in a Financial Institution for Management Accounting and Profitability Reporting</li><li>Financial applications (e.g. General Ledger, cost management, budget, forecast) in banking environmet</li><li>Good understanding of data from core banking and treasury products</li><li>Data mapping and data sourcing from data warehouse experience</li><li>Good understanding in SDLC phases</li><li>Capability in requirement analysis and functional design skills</li><li>Capability of self-learning and a quick learner</li><li>Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment</li><li>Good communication (written and oral) skills</li><li>Ability to network and influence others without direct oversight or supervision</li><li>Ability to develop and maintain productive working relationships with colleagues in distributed global locations</li></ul>

Responsibilities: <ul><li>Perform evaluations and/or analyze unique problems that are new to equipment.</li><li>Perform predictive maintenance by analyzing routine failures and determining adjustments and repairs that need to be made.</li><li>Perform training as needed to Lower level Maintenance Techs on troubleshooting and repair techniques utilized with equipment</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime.</li><li>Monitor equipment operations to ensure proper usage.</li><li>Construct and/or assemble new equipment</li><li>Troubleshoot equipment failures and repair as needed</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime</li><li>Perform Lock Out / Tag Out requirements.</li><li>Work from blueprints, manuals, sketches and verbal instructions.</li><li>Help repairing on hydraulic, pneumatic and electromechanical systems.</li><li>Perform other duties as assigned or necessary to meet business conditions or changes.</li><li>Adheres to quality and safety systems or maintenance of quality and safety standards.</li></ul> Requirements: <ul><li>Good communication skills, both oral and written</li><li>Min 1-3 years experience in manufacturing.</li><li>Ability to work independently</li><li>Must have good or corrected eyesight to insure quality of work</li><li>Ability to lift and carry 25 kg frequently</li><li>Ability to crouch, crawl, climb ladders, and work at various heights</li><li>Good basic math skills</li><li>Good mechanical aptitude, and troubleshooting ability</li><li>Must have a valid drivers license</li></ul>

Responsibilities: <ul><li>Execute the strategy defined by the Strategic Account Executive across assigned regional customer locations and branches.</li><li>Develop and maintain strong relationships with local and regional distributors within the territory.</li><li>Coordinate closely with Enterprise Account Teams to ensure effective coverage of strategic and large enterprise accounts.</li><li>Support and engage key wholesale partners and their branch networks through training, business development, and activation initiatives.</li><li>Deliver product training and technical support across distributor branches and contractor networks.</li><li>Work directly with contractors as key influencers in the sales process, ensuring they are equipped to specify and promote our solutions.</li><li>Implement channel strategies to drive revenue growth and increase market share through distribution partners.</li><li>Negotiate and manage local agreements, pricing structures, and performance metrics with distributors.</li><li>Conduct regular business reviews with partners to track performance and identify growth opportunities.</li><li>Ensure strong alignment and communication between all stakeholders across the value chain.</li><li>Promote client full portfolio, including compressors, controls, electronics, monitoring solutions, and related technologies as part of a complete customer offering.</li><li>Maintain accurate sales activity, pipeline, and account information within Salesforce CRM.</li><li>Travel extensively within the assigned territory to support customers, distributors, and contractors.</li></ul> Requirements: <ul><li>Technical qualification, degree, HNC/HND, apprenticeship, or equivalent experience in Refrigeration, HVAC, Mechanical Engineering, Electrical Engineering, or a related discipline.</li><li>Minimum of 5 years experience in technical sales, application engineering, business development, or channel sales.</li><li>Strong technical understanding of HVAC/R systems, including compressors, controls, electronics, and related solutions.</li><li>Proven experience working with distributors, wholesalers, contractors, and installation partners.</li><li>Excellent communication, relationship-building, and stakeholder management skills.</li><li>Strong commercial acumen with the ability to influence and negotiate effectively.</li><li>Ability to work independently while collaborating effectively within a matrix organization.</li><li>Proficiency in Salesforce or equivalent CRM systems.</li><li>Full UK driving licence and willingness to travel extensively.</li></ul> Preferred Qualifications and Experience: <ul><li>Experience working with enterprise-level customers and complex account structures.</li><li>Previous experience within the HVAC/R, refrigeration, building services, or industrial solutions sectors.</li><li>Exposure to regional or national sales environments.</li><li>Understanding of contractor influence models and specification-driven sales processes.</li><li>Experience delivering technical product training and supporting channel partner development.</li></ul>

Responsibilities: <ul><li>Organizes complex and specific travel plans, itineraries, and agendas; creates documents for meetings involving travel; </li><li>Manages an incredibly busy calendar of appointments; completes expense reports; writes and prepares correspondence that is occasionally confidential; and completes other administrative tasks for the CEO.&nbsp;</li><li>Organizes, plans, and makes sure the CEOs schedule is followed. Creates mutually beneficial opportunities for direct access to the CEOs time and office.</li><li>Communicates directly, and on behalf of the CEO, with Board members, staff, and others, on matters related to CEOs operational efforts.</li><li>Become the primary point of contact for all internal and external stakeholders on all issues involving the CEO, even those that are very private or important. </li><li>Establish priorities and choose the best course of action, recommendation, or response, using your judgment to take the CEOs style and organizational policy into account.</li><li>Set priorities for questions and requests while resolving problems; make decisions and suggestions to enable smooth daily interactions.</li><li>Researches, establishes goals and follows up on all issues and requests for information that are sent to the CEO, even those that are private or delicate. </li><li>Decides on a suitable course of action, referral, or response.</li><li>Provides the foundation for effective communication between the CEOs office and internal divisions; exemplifies leadership to keep senior management staffs credibility, trust, and support.</li><li>Maintains keeping the CEO well-informed of impending obligations and responsibilities and follows up accordingly. </li><li>This requires tight collaboration and effectiveness.</li><li>Establishes relationships that are essential to the organizations performance and oversees a range of special projects for the CEO, some of which may have an influence on the organization.</li><li>Completes crucial projects with a hands-on approach, including drafting acknowledgment letters, personal correspondence, and other duties that help the CEO operate the business efficiently.</li><li>Coordinating internal resources with outside providers will ensure seamless project execution.</li><li>Utilize risk management techniques to reduce project risks.</li><li>Maintain communication with the client and any additional relevant parties.</li><li>Establishing and ensuring the execution of efficient project communication plans.</li><li>Maintain track of customer satisfaction during the projects transition.</li><li>Prioritizes various requests; takes prompt, proactive action; and follows through on tasks until they are successfully completed, frequently under deadlines.</li><li>Serves as the CEO’s administrative liaison.</li><li>Assists board members with making necessary arrangements for travel.</li><li>Provide hospitality to all guests and help to create a welcoming environment.</li><li>Ensures that the CEOs profile is maintained consistently and responds to inquiries about the CEO and the organization.</li></ul> Requirements: <ul><li>Bachelor’s degree or equivalent experience.</li><li>5-10 years of experience assisting C-level executives</li><li>Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.</li><li>A high level of professionalism is required while interacting with various groups of people, such as board members, senior executives, employees, community leaders, funders, and sponsored partners.</li><li>Make appropriate, informed decisions regarding priorities and available time.</li><li>Excellent organizational and time-management skills</li><li>Strong communication skills, both written and verbal</li><li>Ability to work independently and manage competing priorities with little or no guidance.</li><li>Able to handle sensitive material with the utmost integrity and discretion.</li></ul>

Responsibilities: Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across: <ul><li>Sales, Orders, Pipeline</li><li>Sales Product Mix</li><li>Margin/Profitability</li><li>Contacts across key functions and levels</li><li>Identify &amp; build positive relations with all account decision makers &amp; influencers who impact current or future business</li><li>Understand in-depth &amp; be able to articulate the client buying process</li><li>Identify, engage, secure revenue opportunities within assigned Account(s)</li><li>Understand &amp; Capture clients challenges &amp; requirements and resolve with reference to portfolio</li><li>Oversee and align the commercial and engineering response to tenders to client requirements</li><li>Finalize commercial process and secure purchase orders and framework agreements</li><li>Oversee effective handover to post order project management, product services &amp; customer support teams</li><li>Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor</li><li>Knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to business</li><li>Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within organization</li><li>Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both year to date and forecast for order intake &amp; revenue information.</li><li>Responsible for reporting the narrative &amp; the numbers</li><li>Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account</li><li>Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client</li><li>Build a multi-lane bridge between and the client organization. This may include R&amp;D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations &amp; Order Management, Supply Chain, Leadership &amp; Executive Management</li><li>Request &amp; Support marketing campaigns (ABM) &amp; activity that can grow to Client relations and business</li></ul> Requirements: <ul><li>Bachelor’s Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience</li><li>Relevant experience in the Data Centre business is required</li><li>Demonstrated ability to inspire and coordinate others as the position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others</li><li>Demonstrable knowledge of Data Centre design and operations, a technical and engineering presence is preferred</li><li>Able to relate well as a peer to Leaders of target customers</li><li>Knowledgeable on how to identify and implement new tools and processes</li><li>A well rounded professional who knows When to support, When to lead, When to Listen and When to Direct</li></ul>

Responsibilities:&nbsp; <ul><li>Develop and execute long‑term, account‑specific growth strategies for assigned strategic customers.&nbsp;</li><li>Build and sustain executive‑level relationships across customer organizations, serving as a trusted advisor.&nbsp;</li><li>Lead complex, multi‑stakeholder sales opportunities using consultative solution‑selling practices.&nbsp;</li><li>Coordinate cross‑functionally with sales, engineering, and services teams to deliver integrated customer solutions.&nbsp;</li><li>Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.&nbsp;</li><li>Maintain accurate forecasts, opportunity plans, project pipeline and account strategies within CRM systems.&nbsp;</li><li>Responsible for developing and maintaining relationships with key HVAC OEM stakeholders</li><li>Develop deep understanding of customer strategy to champion appropriate support needs and HVAC product opportunities</li><li>Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered</li><li>Conduct periodic account planning to strategically identify expansion &amp; cross-sell opportunities</li><li>Lead contract and pricing negotiations with OEM customers</li><li>Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps</li><li>Conduct regular field visits to better understand customer processes and needs</li><li>Actively engages to stay updated on HVAC industry trends and competitor activity</li></ul> Requirements: <ul><li>Eight (10) or more years of experience in B2B or technical sales roles supporting complex customer environments.&nbsp;</li><li>Demonstrated success managing strategic or enterprise‑level customer accounts.&nbsp;</li><li>Advanced consultative selling, opportunity management, and negotiation skills.&nbsp;</li><li>Ability to engage and influence executive‑level customer stakeholders.&nbsp;</li><li>Strong written, verbal, and presentation communication skills.&nbsp;</li><li>Disciplined use of CRM tools to manage pipeline, forecasts, and account plans</li></ul>

Responsibilities: <ul><li>Manage full sets of accounts in accordance with US GAAP and applicable local GAAP.</li><li>Manage the month-end, quarter-end, and year-end closing processes, including conducting quality reviews.</li><li>Prepare and ensure the accuracy of statutory financial reports.</li><li>Coordinate and liaise with external parties such as auditors as required.</li><li>Ensure compliance to US GAAP, local GAAP and related international accounting standards.</li><li>Support organizational strategic initiatives within the organization.</li><li>Ability to work independently and under time constraints, to a high level of accuracy.</li><li>Undertake any other tasks and responsibilities as required.</li><li>Adhere to relevant quality, environmental, health, and safety management system requirements.</li></ul> Requirements: Basic Qualifications: <ul><li>MBA finance /MCOM/BCom, professional accounting qualification (CPA, CA, or equivalent) preferred.</li><li>5+ years of relevant accounting or auditing experience, preferably within a multinational company.</li><li>Fluent in English both written and spoken</li><li>Has a "can-do" attitude, pro-active, flexible mind-set</li><li>High level of accounting knowledge</li><li>Working knowledge of key systems (SAP, Excel, PowerPoint, Power BI etc.) is essential.</li><li>Is able to work in a dynamic environment and meet tight deadlines.</li><li>Good interpersonal and communication skills</li><li>Possess analytical and problem-solving skills.</li><li>Able to make sound and independent judgements.</li></ul>

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104 entry level Jobs found

Customer Quality Engineer

Production Admin Support

M365 Lead Workplace Services

Management Accounting Team lead ( VP2)

Maintenance Technician

Territory Sales Executive

CEO Executive Assistant

Strategic Accounts Manager

Strategic Account Executive

Country Accountant

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Skills

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104 entry level Jobs found

Customer Quality Engineer

Production Admin Support

M365 Lead Workplace Services

Management Accounting Team lead ( VP2)

Maintenance Technician

Territory Sales Executive

CEO Executive Assistant

Strategic Accounts Manager

Strategic Account Executive

Country Accountant

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.