Sourcing Support - Master Data

Demand Planning Analyst

Tax Lead - SSEA

Manufacturing Engineer - Electrical

Assistant Manager, HRBP

Senior Project Management Engineer

Logistics Analyst

IAD / SAD / LAD GCP Data Engineer

Customer Service Specialist- Malaysia

Responsibilities: <ul><li>Establish and maintain data quality metrics and KPIs, regularly monitoring and reporting on data quality issues, trends, and improvements (also in VBA, SQL)</li><li>Collaborate with stakeholders, including supply chain planners, IT teams, and business leaders, to identify master data requirements and define data governance policies and procedures.</li><li>Lead the identification, collection, and validation of master data from various sources, ensuring data accuracy and integrity throughout the data lifecycle.</li><li>Define and implement data cleansing, enrichment, and standardization processes to improve data quality and usability.</li><li>Drive the adoption and utilization of master data management tools and systems, providing guidance and support to users, and ensuring data integrity and consistency across platforms.</li><li>Collaborate with IT teams to design, implement, and enhance master data management systems and infrastructure, aligning with business requirements and best practices.</li><li>Provide guidance and training to supply chain planning teams on master data management processes, standards, and tools, promoting data governance awareness and adherence.</li><li>Stay updated on industry trends, best practices, and emerging technologies related to master data management, and proactively identify opportunities for improvement and innovation.</li><li>Lead data-related projects and initiatives, coordinating cross-functional teams, managing timelines and deliverables, and ensuring successful project execution.</li></ul> Requirements: Education, Technical Qualification &amp; Experience: <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Information Systems, or a related field.</li></ul> Professional Experience (years in what processes and function): <ul><li>Proven experience 1-2 years master data management, data governance, or a related field, preferably in a supply chain planning environment.</li><li>Strong knowledge of supply chain planning processes, including demand planning, inventory management, and production planning.</li><li>Proficiency in utilizing master data management tools and systems (e.g., SAP, Tableau, VBA, SQL.).</li><li>Solid understanding of data governance principles, data quality management, and data lifecycle management.</li></ul> Special Qualifications, Knowledge &amp; Skills: <ul><li>Experience with data analysis and reporting, using tools such as Excel, Tableau, or Power BI.</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Need to be detail oriented and able to communicate to cross functional teams.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and deadlines effectively.</li></ul>

Responsibilities: <ul><li>Take ownership of the monthly demand planning execution drumbeat which includes the enhancement of statistical forecast and facilitate monthly demand review calls with marketing team for project-driven demand.&nbsp;</li><li>Adjust and validate the forecasts based on the collaborative information from key stakeholders and hold a handshake meeting with commercial office to ensure market and finance alignment.&nbsp;</li><li>Review final output with supply planning prior to forecast upload in preparation of any ramp-up and ramp-down activities to enhance supply readiness and inventory management.&nbsp;</li><li>Be up to date with NPI (New Product Introduction) offers and activities in order to align market expectations and timeline with forecast in the system.&nbsp;</li><li>Coordinate product life cycle changes such as obsolescence, replacements, new offers, projects, or promotions of the business across both commercial and supply chain team.&nbsp;</li><li>Measure and analyse forecast accuracy at multi-levels (material, product line, business) and work with the necessary stakeholders to drive improvement.&nbsp;</li><li>Participate in S&amp;OP activities to monitor demand planning performance and highlight critical product lines or projects that will need support from supply chain team.&nbsp;</li><li>Act as the mediator between supply chain and commercial office on pushing forecast realization, as well as, ensuring supply availability for critical orders/projects.&nbsp;</li><li>Take ownership of the demand planning function and drive actions that are aligned with business goals and KPIs.</li></ul> Requirements: <ul><li>Degree /Diploma in Business, Supply Chain, Industrial Engineering or equivalent.&nbsp;</li><li>SAP (or other ERP software) – 1-2 years.&nbsp;</li><li>SAP Integrated Business Planning software (or other demand planning software) – 1-2 years.&nbsp;</li><li>Understanding of MRP – 1-2 years.&nbsp;</li><li>Planning and experience in Demand Forecasting – 1-2 years.&nbsp;</li><li>Understanding of S&amp;OP – 1-2 years.&nbsp;</li><li>Experience with data management, reporting, and analysis using tools at least using Excel VLOOKUP, Pivot, IF, and mathematical functions.&nbsp;</li><li>Experience with SAP Integrated Business Planning Demand software.&nbsp;</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Needs to be detail oriented with given importance to accuracy&nbsp;</li><li>Strong verbal communication and interpersonal skills, with the ability to collaborate effectively and confidently with cross-functional global teams and stakeholders.&nbsp;</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and following drumbeats and deadlines effectively.&nbsp;</li><li>Able and willing to work necessary hours to meet all project deadlines, travel when necessary.&nbsp;</li><li>Able to modify working hours to accommodate global time zones.&nbsp;&nbsp;</li><li>Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.&nbsp;</li></ul>

Responsibilities: <ul><li>In charge of tax compliance execution for Thailand, Singapore, India and other countries or cities.&nbsp;</li><li>The scope includes but not limited to designing and timely reviewing tax reporting, tax forecast, and budget process, and etc.</li><li>Work with cross functions (i.e. FP&amp;A, Global tax) to set up tax forecast and budget, and monitor and adjust (if applicable) it on monthly basis.</li><li>Be responsible for tax-related data collection and analysis (i.e. Tax Burden Ration on both P&amp;L and cash basis, Margin, and Transfer Price, etc.) and outstanding problems / questions resolution in order to 1) increase tax efficiency; 2) mitigate tax risk; and 3) accurate tax forecast or budget.&nbsp;</li><li>Independently manage internal tax health check, and provide proposal &amp;advice to reduce compliance risk.</li><li>Lead transfer price strategy setting up for both domestic and cross-border transaction for all countries and cities in SSEA.&nbsp;</li><li>Design detail transfer price plan (I.e. mark-up rate, sales price, transaction flow, etc.) for each affiliates and each transfection types, and ensure the success of implementation.&nbsp;</li><li>Prepare transfer price documentations to support the strategy and plan.&nbsp;</li><li>As internal consultant to provide tax guidance to related functions (e.g. supply chain finance, GL).&nbsp;</li><li>Monitor the tax status and position on monthly basis, and handle challenges, questions and tax audits (if any) from each level of tax authorities.&nbsp;</li><li>Establish or maintain the good relationship with Finance Bureau, Tax Bureau, and other government authorities.&nbsp;</li><li>Manage and coordinate with external consultants.&nbsp;</li><li>Support AEM tax lead in coordination with global tax team to keep consistent tax strategy between local and global.&nbsp;</li><li>Support global tax team for tax return or provision preparation for other jurisdictions from compliance perspective.</li><li>Lead complicated applications such as tax exemption / reduction / deferral application, cross-border double tax treaty application, tax liquidation application, tax audit defense, etc and make achievements.&nbsp;</li><li>Proactively seek benefit such as government incentives for group from not only tax perspective.&nbsp;</li><li>Propose suggestions or ideas for any improvement or projects, and lead the implementation to make it happen.&nbsp;</li><li>Work together with AEM tax lead to plan annual tax projects.&nbsp;</li><li>Lead feasibility study by leveraging consulting reassure.&nbsp;</li><li>Land the execution from end to end</li></ul> Requirements: <ul><li>Smart and honest.&nbsp;</li><li>Dare to work under pressure.&nbsp;</li><li>Analytical thinking and passionate for results, with abundant passion/curiosity for learning.</li><li>Strong drive &amp; high energy, hands on and pragmatic, independent and proactive.&nbsp;</li><li>At least 6 years tax related job experience required including strong Asia exposure (i.e. Singapore, Thailand, etc.) with a comprehensive understanding of taxation, regulations and accounting.&nbsp;</li><li>Multinational company or consultant firm experiences is preferred.&nbsp;</li><li>More than 2 years experience in leader level.&nbsp;</li><li>Experience in tax project management and tax process design is a must.&nbsp;</li><li>Excellent knowledge and understanding of corporate governance practices and procedures.</li><li>Fluent language skills (both written and verbal) in English.</li><li>High ethical standards and result-focused, able to work in fast-paced, dynamic environment.</li><li>Ability to identify opportunities for improvement and implement creative solutions.</li><li>A team player, effective communicator, strong interpersonal skills and ownership behavior.</li></ul>

Responsibilities: <ul><li>In charge of tax compliance execution for Thailand, Singapore, India and other countries or cities.&nbsp;</li><li>The scope includes but not limited to designing and timely reviewing tax reporting, tax forecast, and budget process, and etc.</li><li>Work with cross functions (i.e. FP&amp;A, Global tax) to set up tax forecast and budget, and monitor and adjust (if applicable) it on monthly basis.</li><li>Be responsible for tax-related data collection and analysis (i.e. Tax Burden Ration on both P&amp;L and cash basis, Margin, and Transfer Price, etc.) and outstanding problems / questions resolution in order to 1) increase tax efficiency; 2) mitigate tax risk; and 3) accurate tax forecast or budget.&nbsp;</li><li>Independently manage internal tax health check, and provide proposal &amp;advice to reduce compliance risk.</li><li>Lead transfer price strategy setting up for both domestic and cross-border transaction for all countries and cities in SSEA.&nbsp;</li><li>Design detail transfer price plan (I.e. mark-up rate, sales price, transaction flow, etc.) for each affiliates and each transfection types, and ensure the success of implementation.&nbsp;</li><li>Prepare transfer price documentations to support the strategy and plan.&nbsp;</li><li>As internal consultant to provide tax guidance to related functions (e.g. supply chain finance, GL).&nbsp;</li><li>Monitor the tax status and position on monthly basis, and handle challenges, questions and tax audits (if any) from each level of tax authorities.&nbsp;</li><li>Establish or maintain the good relationship with Finance Bureau, Tax Bureau, and other government authorities.&nbsp;</li><li>Manage and coordinate with external consultants.&nbsp;</li><li>Support AEM tax lead in coordination with global tax team to keep consistent tax strategy between local and global.&nbsp;</li><li>Support global tax team for tax return or provision preparation for other jurisdictions from compliance perspective.</li><li>Lead complicated applications such as tax exemption / reduction / deferral application, cross-border double tax treaty application, tax liquidation application, tax audit defense, etc.&nbsp;</li><li>and make achievements.&nbsp;</li><li>Proactively seek benefit such as government incentives for group from not only tax perspective.&nbsp;</li><li>Propose suggestions or ideas for any improvement or projects, and lead the implementation to make it happen.&nbsp;</li><li>Work together with AEM tax lead to plan annual tax projects. Lead feasibility study by leveraging consulting reassure. Land the execution from end to end</li></ul> Requirements: <ul><li>Smart and honest. Dare to work under pressure. </li><li>Analytical thinking and passionate for results, with abundant passion/curiosity for learning.</li><li>Strong drive &amp; high energy, hands on and pragmatic, independent and proactive.&nbsp;</li><li>At least 6 years tax related job experience required including strong Asia exposure (i.e. Singapore, Thailand, etc.) with a comprehensive understanding of taxation, regulations and accounting. Multinational company or consultant firm experiences is preferred.&nbsp;</li><li>More than 2 years experience in leader level. </li><li>Experience in tax project management and tax process design is a must.&nbsp;</li><li>Excellent knowledge and understanding of corporate governance practices and procedures.</li><li>Fluent language skills (both written and verbal) in English.</li><li>High ethical standards and result-focused, able to work in fast-paced, dynamic environment.</li><li>Ability to identify opportunities for improvement and implement creative solutions.</li><li>A team player, effective communicator, strong interpersonal skills and ownership behavior.</li></ul>

Role Description: <ul><li>Seeking a skilled Electrical &amp; Electronics Engineer to manage the electrical/ electronics infrastructure, control systems, and automation for our electroplating operations, ensuring optimal performance, quality, and safety in a fast-paced manufacturing environment.</li></ul> Responsibilities:&nbsp; <ul><li>System Design &amp; Implementation: Install electrical systems, schematics, and controls for plating lines (rectifiers, heaters, pumps, automation).</li><li>Automation &amp; Control: Program, troubleshoot, and maintain PLC, SCADA, and HMI systems for automated plating processes, ensuring consistency and efficiency.</li><li>Power Management: Manage high-current DC power supplies (rectifiers) and associated distribution systems for plating baths</li><li>Maintenance &amp; Troubleshooting: Perform preventative maintenance, diagnostics, and rapid resolution of electrical faults in plant equipment and control systems.</li><li>Safety &amp; Compliance: Ensure all electrical installations and operations meet strict safety standards, codes and environmental regulations.</li><li>Process Optimization: Analyze electrical data to improve plating quality, efficiency, and cost-effectiveness, working closely with Plating Engineers/Mechanical engineers/chemists.</li><li>Documentation: Create and maintain detailed technical documentation, including electrical line diagrams, BOMs, and test reports.</li><li>Collaboration: Work with mechanical engineers, production staff, and vendors on project execution and system upgrades.</li></ul> Requirements: <ul><li>Education: Bachelors degree in Electrical &amp; Electronics Engineering.</li><li>Experience: Proven experience in industrial automation, power electronics, or electroplating operations.</li><li>Technical Skills: Strong knowledge of PLCs, HMIs, VFDs, and industrial control systems.</li><li>Proficiency in reading electrical drawings, schematics, and blueprints.</li><li>Understanding of power electronics (rectifiers) and DC power systems. o	Familiarity with plating processes (e.g., Nickel, Zinc, Chrome) and associated chemicals.</li><li>Knowledge of safety standards for electrical systems in industrial environments.</li><li>Soft Skills: Excellent problem-solving, analytical, leadership, and communication skills.</li></ul>

Responsibilities: Talent Acquisition &amp; Onboarding: <ul><li>Coordinate end-to-end technician hiring logistics, including assessment day scheduling, candidate communication, medical checks, and offer documentation.</li><li>Execute onboarding activities for new technicians by preparing onboarding packs, coordinating induction schedules, and tracking completion of documentation (EPF, SOCSO, tax forms, uniform issuance).</li><li>Maintain and update TA trackers and dashboards, including time-to-fill, offer acceptance rates, and onboarding completion.</li><li>Support salaried recruitment coordination as needed, including interview scheduling, candidate communication, and documentation.</li></ul> Communication &amp; Engagement: <ul><li>Execute plant-wide communication and engagement activities, including town halls, floor walks, and recognition programs (certificates, gifts, and communications).</li><li>Support employee engagement survey administration by distributing surveys, tracking participation rates, consolidating feedback, and supporting action-planning sessions.</li><li>Maintain engagement trackers and ensure timely follow-up on action items.</li></ul> Employee Lifecycle Management: <ul><li>Manage HR administration across the full employee lifecycle, including new hire documentation, probation tracking, contract renewals, transfers, promotions, and exit documentation.</li><li>Coordinate employee exit processes, including clearance forms, exit interviews, and final settlement coordination with HR Operations.</li><li>Maintain accurate employee records and ensure HRIS data integrity, including updates in SuccessFactors.</li></ul> People Analytics &amp; Reporting: <ul><li>Maintain core HR dashboards covering attrition, time-to-fill, onboarding completion, and probation status.</li><li>Prepare weekly and monthly HR review decks for leadership.</li><li>Support ad hoc HR data requests and analysis.</li></ul> General HR: <ul><li>Respond to employee queries related to HR policies, benefits, leave balances, and HR processes.</li><li>Maintain HR notice boards and plant HR communication materials, ensuring information accessibility and accuracy.</li><li>Support HR audits (ERSA and internal compliance checks) by preparing required documentation and tracking closure of audit findings.</li></ul> Requirements: <ul><li>4–6 years of HR experience, preferably in manufacturing, FMCG, or large-scale frontline environments.</li><li>Strong foundation in HR operations, talent acquisition coordination, onboarding, and employee lifecycle management.</li><li>Hands-on experience with HRIS systems such as SAP, SuccessFactors, or similar platforms.</li><li>Strong data management and reporting capabilities.</li><li>Proficiency in Microsoft Excel (pivot tables, VLOOKUP, dashboards) and Microsoft PowerPoint.</li><li>High attention to detail with strong organizational and multitasking skills.</li><li>Ability to operate effectively in a fast-paced, high-volume environment with shifting priorities.</li><li>Process-oriented mindset with a focus on continuous improvement and simplification.</li><li>Diploma or Bachelor’s degree in Human Resource Management, Business Administration, or a related discipline.</li></ul>

Role Description:&nbsp; <ul><li>This opportunity provides an excellent experience of Project Transitions/Transfer within clients Product Portfolio as well as provides an opportunity to work on New Project Industrializations.</li><li>Reporting to the AD&amp;M India Project Management Leader, the position holder will have primary responsibility for leading project transitions/transfers and New Project Industrializations. The Project Manager role position holder will drive the successful performance of multiple high profile/value projects following defined methods and processes to achieve commercial and efficiency targets set by the business.</li><li>Developing relationships and maintaining a high-level of communication with cross-functional local/global teams will be critical to the role.</li><li>You will be required to act as the primary owner of each project and to report progress to a senior leadership team on a regular cadence and at specific key Milestones during each Project.</li></ul> Responsibilities: The typical activities of the position will cover:&nbsp; <ul><li>Project Scoping and Progress Reporting to Sr. Leadership through a defined Review Rhythm.</li><li>Leading Cross Functional Meetings to assess Project Progress and liaison in resolving conflicts/issues.</li><li>Risk Management and leadership of Risk Assessment activities •	Timely Escalation of issues as applicable and utilisation of project change controls.</li><li>Defining all necessary requirements for the Product(s) being developed by the project.</li><li>Managing and being accountable for a project budget, liaising with procurement to ensure timely acquisition of goods and materials.</li><li>Liaising with customers and Customers/Sales globally as applicable.</li></ul> Requirements <ul><li>Strong interpersonal, negotiating and influencing skills and the ability to build strong, credible relationships with multiple organization functions (internal and external).</li><li>Clear strategic thinker with the ability to execute on priorities.</li><li>Self-motivated with the ability to perform in a demanding environment.</li><li>Strong communication, negotiation and presentation skills including at senior level Results driven.</li><li>A professional level of business acumen and good commercial understanding.</li><li>Excellent organizational, time management and administrative skills.</li><li>Exceptional oral and written communication skills and the ability to disseminate critical information appropriately.</li><li>Project Management Professional preferred (e.g. PMP, Prince 2).</li><li>Agile Project Management experience, especially Agile/Waterfall combined projects is preferred, but not essential.</li><li>Good level of IT capability with detailed experience of Microsoft Office (MS Project, Excel, PowerPoint).</li><li>Flexibility and a willingness to travel.</li><li>Technical and commercial education/ experience related to Engineering Manufacturing in a similar industry would be beneficial.</li></ul>

Responsibilities: Transportation Management <ul><li>Schedule and coordinate inbound and outbound transportation activities.</li><li>Monitor transportation providers’ performance to ensure on-time and cost-effective deliveries.</li><li>Optimize routing and logistics strategies to minimize transportation costs and improve efficiency.</li></ul> Warehouse Communication <ul><li>Maintain regular communication with warehouse teams to ensure timely receipt, storage, and dispatch of materials.</li><li>Conduct audits and inventory reviews to ensure accuracy and compliance.</li><li>Collaborate with warehouse teams to resolve discrepancies, delays, or operational issues.</li></ul> Material Handling <ul><li>Oversee the receipt, inspection, and verification of materials.</li><li>Coordinate proper storage, handling, and retrieval of materials.</li><li>Ensure compliance with safety, quality, and operational standards.</li></ul> Billing and Invoicing <ul><li>Manage logistics-related billing processes, ensuring invoice accuracy and completeness.</li><li>Investigate and resolve billing discrepancies with suppliers and service providers.</li><li>Maintain accurate records of invoices, payments, and related documentation.</li></ul> Customer Complaint Resolution <ul><li>Address customer complaints related to logistics and supply chain operations in a timely and professional manner.</li><li>Conduct root cause analysis and implement corrective and preventive actions.</li><li>Collaborate with customer service and internal teams to ensure customer satisfaction.</li></ul> Automation Processes <ul><li>Develop and implement automation solutions, including macros, robots, and custom code, to improve logistics and supply chain processes.</li><li>Identify opportunities for automation, process optimization, and efficiency improvements.</li><li>Collaborate with cross-functional teams to integrate automation solutions across systems and operations.</li></ul> Dashboard Development and Maintenance <ul><li>Design, develop, and maintain dashboards using tools such as Power BI and Power Automate to track key performance indicators (KPIs).</li><li>Ensure data accuracy, consistency, and relevance in reports and dashboards.</li><li>Work with stakeholders to gather requirements and support data-driven decision-making.</li></ul> Safety and Compliance <ul><li>Respond to internal and external audits, ensuring accurate and timely compliance reporting.</li><li>Ensure adherence to company policies, local regulations, and international standards related to transportation and storage.</li><li>Promote and maintain compliance with all applicable safety, legal, and regulatory requirements.</li></ul> Business Development and Project Coordination <ul><li>Participate in and coordinate regional strategic business development initiatives, including but not limited to:</li><li>New Resale Operations: Assess feasibility and support implementation of new resale operations in collaboration with cross-functional teams.</li><li>Transportation Mode Expansion: Evaluate alternative transportation modes, such as cabotage, to improve efficiency and reduce costs.</li><li>Warehouse Operations: Support the establishment and management of warehouses, ensuring regulatory compliance and operational efficiency.</li><li>Market Analysis: Conduct market research to identify trends, opportunities, and potential partnerships aligned with supply chain growth objectives.</li><li>Project Planning: Develop project plans, budgets, timelines, and track execution with key stakeholders.</li><li>Risk Assessment: Identify risks associated with new initiatives and propose mitigation strategies.</li><li>Documentation and Compliance: Ensure all required permits, licenses, and regulatory documentation are obtained and maintained.</li><li>Stakeholder Collaboration: Work with internal teams, external partners, and government agencies to facilitate approvals and successful implementation.</li><li>Reporting and Evaluation: Monitor, report, and evaluate project performance and its impact on logistics and supply chain operations.</li></ul>&nbsp;Requirements: Qualifications <ul><li>Bachelor’s degree in Logistics, Engineering, Supply Chain Management, or a related field (preferred).</li><li>Proven experience in logistics, transportation, or supply chain operations.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Knowledge of quality management systems and standards (ISO 9000, ISO 14000, IATF, etc.).</li><li>Proficiency in logistics systems and Microsoft Office applications.</li><li>Hands-on experience with automation tools, macros, custom code, and dashboard development using Power BI and Power Automate.</li><li>Ability to work in a fast-paced environment and manage multiple priorities effectively.</li><li>Supply chain certifications (CSCP, CPSM, or similar) are an advantage.</li><li>Fluency in Portuguese and English is required; Spanish proficiency is a plus</li></ul>

Responsibilities: Architecture &amp; Design:&nbsp; <ul><li>Design end-to-end data architectures that integrate real-time streaming (Kafka, GCP Pub/sub) and batch processing (Big Query OR Databricks).</li></ul> Pipeline Development:&nbsp; <ul><li>Build and maintain robust ETL/ELT pipelines flowing into BigQuery/Databricks, ensuring data is clean, modeled, and ready for consumption.</li></ul> Custom Integration:&nbsp; <ul><li>Develop custom APIs and microservices using Java/Python/C# to facilitate data movement between niche systems and the data lakehouse.</li></ul> Infrastructure Management:&nbsp; <ul><li>Deploy and manage data workloads on Google Kubernetes Engine (GKE), ensuring high availability and cost-efficiency.</li></ul> Technical Leadership:&nbsp; <ul><li>Mentor junior engineers, conduct code reviews, and establish DataOps best practices (CI/CD, automated testing, and monitoring).</li></ul> Data Reliability:&nbsp; <ul><li>Implement data quality frameworks to ensure accuracy and lineage across the hybrid environment.</li></ul> Requirements: <ul><li>Experience with Terraform &amp; Azure Dev Ops (ADO).</li><li>Knowledge of workflow orchestrators like Apache Airflow (Cloud Composer).</li><li>Experience implementing Data Governance (metadata management, data cataloging).</li><li>Data Processing &amp; Storage</li><li>BigQuery: Expert-level SQL and experience with partition/cluster optimization.</li><li>Databricks: Deep knowledge of the Lakehouse architecture, Delta Lake, and Spark (PySpark/Scala) Software Engineering &amp; APIs</li><li>Languages: Proficiency in Java/Python/C# for backend development and custom data connectors.</li><li>API Design: Proven ability to build and consume RESTful APIs for data ingestion Streaming &amp; Infrastructure</li><li>Kafka/GCP Pub-Sub: Experience building event-driven architectures and managing producers/consumers.</li><li>GKE: Proficiency in containerization (Docker) and orchestrating data workloads on Kubernetes.</li></ul>

Responsibilities: Quote and Order Management&nbsp; <ul><li>Interface with Customers for Quote request or Price inquiries and approval</li><li>Submit quotation request for pricing team approval.&nbsp;</li><li>Sales order entry, order confirmation &amp; expediting orders.</li><li>Order change and backlog price adjustment</li><li>On-going Backlog Management</li><li>Shipment release and follow up</li><li>Report and support past due backlog reduction</li><li>NPI - follow up with PM/Plant/Finance for part master and cost setup</li><li>Handle Sample order</li><li>Process RMA / Goods replacement</li></ul> Customer Service <ul><li>Handle customer enquiries &amp; complaints. Investigate and work with other departments to resolve customer issues in a timely manner.&nbsp;</li><li>Emails/Conference calls / Customer&nbsp;and company Plant Visits for critical delivery issues, expedition or projects.&nbsp;</li><li>Work out solutions on Customer’s special requirements, such as label, Customs process, packing &amp; etc.&nbsp;</li><li>NPS/VOC/Customer Service Survey Improvement Process. Identify and work on corrective actions to recurring issues.&nbsp;&nbsp;</li></ul> Customer Supply Chain Management&nbsp; <ul><li>Initiate Stock Requisition for customer advance order or buffer stock.</li><li>Work with Planning team on capacity adjustment in order to fulfill Customer’s demands</li><li>Consignment Stock Management/ Customer demand forecast monitoring and accuracy analysis</li><li>Manage customer forecast/demand and inventory level, work with Supply Chain to fulfill customer demand.&nbsp;</li><li>Negotiate with Customer for VMI liability and deadstock compensation.</li><li>Resolve logistics and custom issues with relevant functions</li></ul> Customer Credit and Billing Management <ul><li>Billing attainment</li><li>Follow up queries with Account Receivable</li><li>Coordinate with Finance and Customer to solve pass due invoices issue</li><li>Manage customer credit status &amp; escalate for any abnormal status</li><li>Apply credit release</li><li>Process Credit note / Debit Note</li></ul> Requirements: <ul><li>Bachelor’s degree is any related field.</li><li>Minimum 3 year of industry experience in customer service/order management.</li><li>Customer Focus.</li><li>Excellent communication skill. Able to interact with internal and external partners.</li><li>Problem solving skills</li><li>Team player with positive attitude.</li><li>Proactive, responsible and takes ownership of issues.</li><li>Able to work under pressure.</li><li>Self-motivated, independent and able to work with minimum supervision</li><li>Sense of urgency, analytical and able to multi-task under fast paced environment.</li></ul>

Skills

Industry

Location

Jobtitle

103 environment Jobs found

Sourcing Support - Master Data

Demand Planning Analyst

Tax Lead - SSEA

Tax Lead - SSEA

Manufacturing Engineer - Electrical

Assistant Manager, HRBP

Senior Project Management Engineer

Logistics Analyst

IAD / SAD / LAD GCP Data Engineer

Customer Service Specialist- Malaysia

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

103 environment Jobs found

Sourcing Support - Master Data

Demand Planning Analyst

Tax Lead - SSEA

Tax Lead - SSEA

Manufacturing Engineer - Electrical

Assistant Manager, HRBP

Senior Project Management Engineer

Logistics Analyst

IAD / SAD / LAD GCP Data Engineer

Customer Service Specialist- Malaysia

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.