Manager, Industrial and Employee Relations

Operations Manager

Senior Software Engineer II

Director, Data Science

HR Transaction Delivery Supervisor

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Responsibilities: EH&amp;S (Environment, Health &amp; Safety): <ul><li>Promote a culture of safety across the organization.</li><li>Ensure personnel adhere to established safety guidelines, procedures, and policies.</li><li>Implement lessons learned from security incidents at other facilities to maintain a safe environment.</li></ul> Quality: <ul><li>Promote a culture of quality throughout operations.</li><li>Ensure the operations team follows procedures in their respective areas.</li><li>Support audits from clients and regulatory entities.</li><li>Ensure compliance with Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).</li></ul> Production: <ul><li>Foster a respectful, dynamic, and challenging work environment.</li><li>Ensure the fulfillment of internal and external operational goals.</li><li>Uphold ethical and regulatory standards in all team behavior.</li><li>Develop and maintain a 5S culture to support efficient operations.</li></ul> Requirements: Competencies &amp; Skills: Core Competencies: <ul><li>Technical Learning: Demonstrated understanding and experience in intensive manufacturing processes.</li><li>Problem Solving: Subject Matter Expert (SME) in complex problem-solving; able to guide teams through solution analysis.</li><li>Ethics and Values: Uphold company values consistently, rewarding alignment and addressing deviations.</li><li>Action Oriented: Energetic and proactive in addressing operational challenges.</li></ul> Job-Specific Knowledge, Skills, and Abilities: <ul><li>Advanced computer skills (Microsoft Word, Excel, etc.).</li><li>Assertive communication and interpersonal skills.</li><li>Strong planning, organizational, implementation, and monitoring skills to ensure Gantt chart and goal achievement.</li><li>Blueprint interpretation and reading.</li><li>Ability to work effectively under pressure.</li><li>Delegation skills while maintaining accountability for results.</li><li>Customer service orientation.</li><li>Effective time management.</li><li>Knowledge of ISO 9002 and FDA-regulated manufacturing environments.</li><li>Experience promoting continuous improvement projects.</li></ul> Experience &amp; Educational Requirements: Experience: <ul><li>Managerial experience in operations/production.</li><li>Minimum 4 years as a senior supervisor, superintendent, or equivalent role in operations/production.</li><li>Approximately 60% office work and 40% time on manufacturing lines (36 months minimum).</li></ul> Education: <ul><li>Engineering degree or equivalent.</li><li>Master’s degree is desirable.</li></ul> Professional Training &amp; Certifications: <ul><li>Six Sigma Green Belt (preferred).</li></ul>

Role Description: <ul><li>Mexico City Are you ready to translate complex product needs into innovative software designs? How would you like to leverage your expertise in resolving technical issues and mentoring less-senior developers? About our Team We serve customers in more than 150 countries with 11,800 employees worldwide, a global provider of information-based analytics and decision tools for professional and business customers.</li><li>Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.&nbsp;</li><li>About the Role This position performs complex research, design, and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules, and methodology in the development of cross-functional software products.&nbsp;</li><li>This position performs software design — typically across multiple systems; mentors more-junior members of the team; and talks to users/customers and translates their requests into solutions.&nbsp;</li></ul> Responsibilities: <ul><li>Collaborate with technical team members to refine and finalize software requirements.</li><li>Contribute to the design and development of complex system components.</li><li>Identify and resolve software issues and bugs.</li><li>Translate product requirements into effective software solutions.&nbsp;</li><li>Apply and promote best practices in coding, development processes, and code reviews.</li><li>Work in various development environments (e.g., Agile, Waterfall) with cross-functional teams.&nbsp;</li><li>Stay current with emerging technologies and industry trends.</li><li>Design and manage complex data models.&nbsp;</li><li>Support and mentor junior team members in development techniques and methodologies.</li><li>Share knowledge and contribute to a culture of continuous learning and improvement.&nbsp;</li></ul> Meal/Grocery Voucher Responsibilities&nbsp; <ul><li>Collaborate with technical team members to refine and finalize software requirements.</li><li>Contribute to the design and development of complex system components.</li><li>Identify and resolve software issues and bugs.&nbsp;</li><li>Translate product requirements into effective software solutions.</li><li>Apply and promote best practices in coding, development processes, and code reviews.</li><li>Work in various development environments (e.g., Agile, Waterfall) with cross-functional teams.</li><li>Stay current with emerging technologies and industry trends.&nbsp;</li><li>Design and manage complex data models.&nbsp;</li><li>Support and mentor junior team members in development techniques and methodologies.&nbsp;</li><li>Share knowledge and contribute to a culture of continuous learning and improvement.</li></ul> Requirements: <ul><li>5+ years of experience in software development or a related field.&nbsp;</li><li>Degree in Computer Science, Engineering, or equivalent practical experience.</li><li>Based in or near Mexico City, with the ability to work onsite 2 days per week (Glorieta del Ahuehuete, Reforma).</li><li>Proficiency in .NET (C#).</li><li>Strong skills in data manipulation and optimization techniques.</li><li>Solid understanding of data modeling (normalized and dimensional).</li><li>Familiarity with test-driven development and modern development tools.</li><li>Effective communication skills, both written and verbal.</li><li>Ability to collaborate with diverse teams and stakeholders.</li><li>Commitment to inclusive, accessible, and high-quality software development.</li></ul> Other Information: <ul><li>Work in a way that works for you We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate.&nbsp;</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li><li>Working for you We know that your well-being and happiness are key to a long and successful career.</li><li>These are some of the benefits we are delighted to offer:</li><li>Private Medical/Dental Plan</li><li>Savings Fund</li><li>Life Insurance</li></ul>

Responsibilities: Strategic Leadership:&nbsp; <ul><li>Define and execute the data science vision and roadmap aligned with business objectives and technological advancement opportunities.</li></ul> Team Management:&nbsp; <ul><li>Build, lead, and mentor a high-performing team of data scientists, fostering a culture of innovation, collaboration, and continuous learning.</li></ul> Advanced Research Direction:&nbsp; <ul><li>Direct cutting-edge research initiatives in NLP, LLMs, and other emerging AI technologies to maintain competitive advantage.</li></ul> Machine Learning and AI Solutions:&nbsp; <ul><li>Lead the development and implementation of machine learning algorithms and AI solutions to solve complex business problems.</li></ul> Data Collection and Preparation:&nbsp; <ul><li>Establish protocols for collecting, cleaning, and preprocessing large datasets, ensuring data quality and reliability.</li></ul> Data Visualization Strategy:&nbsp; <ul><li>Guide the creation of informative and compelling data visualizations to communicate results and insights to stakeholders effectively.</li></ul> Cross-functional Collaboration:&nbsp; <ul><li>Partner with executive leadership and cross-functional teams to identify strategic opportunities and address business challenges.</li></ul> Model Deployment and MLOps:&nbsp; <ul><li>Oversee the deployment of machine learning models into pro duction environments, ensuring scalability and reliability.</li></ul> Documentation Standards:&nbsp; <ul><li>Establish comprehensive documentation standards for projects, models, and code for knowledge sharing and reproducibility.</li></ul> Budget and Resource Management:&nbsp; <ul><li>Manage departmental budget, resource allocation, and infrastructure needs for data science operations.</li></ul> Ethical AI Governance:&nbsp; <ul><li>Develop and enforce ethical guidelines and best practices for AI development and deployment.</li></ul> Requirements: <ul><li>Bachelors, Masters or Ph.D. in Data Science, Computer Science, Statistics, or a related field; MBA or additional business education is a plus.</li><li>10+ years of progressive experience in data science, machine learning, or AI, with at least 8 years in leadership positions.</li><li>Demonstrated experience in managing and scaling data science teams of 15+ professionals.</li><li>Proven record of delivering high-impact AI and ML solutions that have driven significant business value.</li><li>Deep expertise with generative AI models and techniques (e.g., LLMs, GANs) for content generation and their practical applications.</li><li>Advanced knowledge of statistical analysis, machine learning algorithms, and data manipulation techniques at enterprise scale.</li><li>Experience in setting technical direction and implementing MLOps practices for model deployment and monitoring.</li><li>Strong business acumen with the ability to translate complex technical concepts into business value.</li><li>Excellent communication and leadership skills, with experience presenting to executive leadership.</li><li>Experience working in a global or multicultural environment.</li><li>Record of successful collaboration with product, engineering, and business teams.</li><li>Proficiency in multiple programming languages relevant to data science (Python, R, etc.) and big data technologies.</li></ul>

Responsibilities:&nbsp; <ul><li>Manage day-to-day transactional operations within the GBS center, ensuring timely and accurate transaction processing.</li><li>Lead a team of transactional specialists across regions, providing training, guidance, and performance evaluations.</li><li>Develop and implement standardized policies and procedures for transactional processes across the organization.</li><li>Collaborate with other departments to ensure transactional services meet their needs and expectations.</li><li>Monitor processes for compliance with internal controls, accounting standards, and regulatory requirements.</li><li>Drive continuous improvement initiatives to enhance the efficiency and quality of transactional services.</li><li>Manage the resolution of transactional issues and escalations, ensuring customer satisfaction and service excellence.</li><li>Analyze transactional data to identify trends, improvement areas, and cost-saving opportunities.</li><li>Prepare and present reports on transactional operations, including performance metrics and service level agreements (SLAs).</li><li>Work closely with the IT department to optimize transactional systems and ensure integration with other business systems.</li><li>Oversee the transition of transactional services to the shared services center, including change management and stakeholder communication.</li><li>Manage the transactional services budget to ensure cost-effective service delivery.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field. </li><li>A masters degree or relevant certification (e.g., CPA, CMA) is preferred.</li><li>A minimum of 8 years of total experience and 6 years of relevant experience in transactional services or operations management, preferably within a shared services environment</li><li>Proven leadership and team management skills, with the ability to develop and motivate a high-performing team to Lead the regional Transaction Delivery teams</li><li>Strong understanding of financial processes and systems, including ERP and transactional management software</li><li>Excellent analytical and problem-solving abilities, with a focus on attention to detail and accuracy</li><li>Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Knowledge of industry best practices and continuous improvement methodologies</li><li>Experience with process automation and digital transformation initiatives</li><li>Ability to manage multiple priorities in a dynamic and fast-paced environment</li><li>Experienced in budgeting and monitor financial performance versus budget</li><li>Ensure contact management and transaction delivery processes are aligned with corporate policies, procedures and internal controls</li></ul> Preferred: <ul><li>Excellent communication skill with abilities related to the effective exchange of information and ideas</li><li>Ability to handle more than one task at the same time in an efficient manner</li><li>Ability to be ethical and conduct activities with moral principles</li><li>Effectively collaborate with group to achieve a common goal or to complete a task in the most effective and efficient way</li><li>Seek out new information, experiences, and knowledge</li><li>Ability to learn, understand, and integrate new technologies into work that leads to increased efficiency, productivity, and the ability to stay competitive in various fields</li></ul> Technical Skills and Knowledge: <ul><li>Proficiency with Microsoft Office Suite</li></ul>

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5 ethical hacking Jobs found

Manager, Industrial and Employee Relations

Operations Manager

Senior Software Engineer II

Director, Data Science

HR Transaction Delivery Supervisor

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5 ethical hacking Jobs found

Manager, Industrial and Employee Relations

Operations Manager

Senior Software Engineer II

Director, Data Science

HR Transaction Delivery Supervisor

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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