DEA Manager

CTO Representative & IMMEX Program Coordinator

CEO / Managing Director, Bulk & Corridors

Specialist, DEA Compliance

Role Description: <ul><li>The DEA Manager is responsible for ensuring the company maintains strict compliance with all DEA regulations and applicable state-level controlled substance laws.</li><li>This role manages the day-to-day requirements for handling-controlled substances, including quota management, licensing, ARCOS reporting, Suspicious Order Monitoring (SOM), material movement, and maintaining accurate records to ensure audit readiness at all times.</li></ul> Responsibilities: <ul><li>Manages a team supporting State Licensing, Suspicious Order Monitoring (SOM) and DEA.</li><li>Manages and submits DEA procurement quota applications.</li><li>Maintains and renews DEA, State, and Board of Pharmacy licenses and registrations for all company facilities.</li><li>Oversees the generation and execution of DEA 222 forms for the transfer and procurement of Schedule II controlled substances.</li><li>Acts as the primary point of contact during DEA and State Board of Pharmacy inspections and audits.</li><li>Liaises with Procurement and the DEA regarding the import/export of control substances and completes required documentation.</li><li>Prepares, reviews, and submits accurate and timely ARCOS reports to the DEA; Ensures accurate reporting of year-end and biennial inventories across all facilities.</li><li>Conducts internal audits of controlled substance vaults, cages, and manufacturing areas to ensure physical security and record-keeping compliance.</li><li>Drafts, reviews, and updates Standard Operating Procedures (SOPs) related to the handling, storage, and distribution of controlled substances.</li><li>Monitors federal and state legislative changes regarding controlled substances; advises management on the impact of new regulations and implement necessary operation shifts.</li><li>Coordinates all controlled substance destruction with the warehouse and the Environmental, Health &amp; Safety department.</li></ul> Requirements: Education &amp; Experience <ul><li>Bachelor’s degree in science, PharmD preferred.</li><li>5+ years of relevant work experience.</li><li>Strong knowledge of DEA and FDA regulations.</li></ul> Physical Requirements <ul><li>Ability to stand, walk, or climb stairs/ladders for extended periods while performing duties within the plant.</li><li>Occasional lifting or moving of materials or equipment (generally up to 25–40 lbs)</li><li>Frequent use of hands and eyes for computer work, and documentation.</li><li>Ability to wear required personal protective equipment (PPE) such as safety glasses, gowns, gloves, or respirators when entering manufacturing areas.</li><li>Capacity to work in cleanroom, environments, which may involve temperature variations, or noise.</li><li>Must be able to travel between facilities as needed</li></ul>

Responsibilities: <ul><li>IMMEX Program Management</li><li>Manage and execute IMMEX import operations (temporary and permanent), including regimes IN, AF, V1, A3, F4, and RT.</li><li>Prepare, validate, and maintain Annex 24 documentation, including Bills of Materials (BOMs) and consumption records.</li><li>Generate and maintain required Annex 30 TXT files in compliance with regulatory standards.</li><li>Monitor and control virtual operations and customs regime changes, ensuring proper approvals and documentation.</li><li>Maintain IMMEX consumption and inventory records, reconcile discrepancies, and support corrective actions.</li><li>Customs &amp; Regulatory Compliance</li><li>Prepare, review, and validate customs documentation (pedimentos), certificates of origin, shipping manifests, and trade documentation.</li><li>Coordinate customs declarations with brokers and regulatory authorities.</li><li>Ensure compliance with Mexican Customs Law, VAT regulations, USMCA provisions, and international trade requirements.</li><li>Support and maintain compliance requirements for AEO / CTPAT certifications.</li><li>Collaborate with internal teams to ensure accurate reporting and process adherence.</li></ul> Requirements: Education <ul><li>Bachelor’s degree in International Trade, Logistics, Supply Chain, Business Administration, or related field (preferred).</li></ul> Experience <ul><li>Proven experience in import/export operations, customs compliance, and IMMEX program management.</li><li>Strong hands-on experience with Annex 24 and Annex 30 processes preferred.</li><li>Experience working with customs brokers, regulatory authorities, and compliance audits.</li></ul> Technical Knowledge <ul><li>Strong knowledge of:</li><li>Mexican Customs Law</li><li>VAT regulations</li><li>USMCA trade requirements</li><li>Tariff classificationAEO / CTPAT compliance standards</li><li>Experience using SAP or equivalent ERP systems, logistics platforms, or OTM tools.</li><li>Ability to reconcile and analyze operational and inventory data across systems.</li></ul> Key Skills <ul><li>IMMEX Program management expertise</li><li>Customs and trade compliance knowledge</li><li>Strong analytical and problem-solving abilities</li><li>Excellent attention to detail and process orientation</li><li>Strong communication and coordination skills</li></ul>

The RoleAs the Managing Director of Zambia, you will develop and implement the Company strategy in line with the overall Logistics SSA and Bulk &amp; Corridors strategy.&nbsp;The role will be instrumental in growing our existing offering within an end-to-end supply chain by setting and achieving key objectives while ensuring the safety and well-being of employees. This role will be responsible for the leadership, strategic alignment, client fulfilment, efficient, profitable, sustainable operation and commercial coordination within our clients Logistics portfolio in SSA. The role will directly contribute towards the SSA Logistics revenue and appropriate financial targets. The role links and provides client solutions leveraging all our clients capabilities in the region, and is expected to drive strategic growth, innovation, operational excellence, and stakeholder engagement, ensuring alignment with global best practices and sustainability principles. Key Responsibilities1.	Formulate strategies aligned to our clients Bulk &amp; Corridors strategies and KPI’s priorities2.	Set strategic direction for Zambia and associated capabilities and cascade strategic priorities into the Business Units in Zambia.3.	Establish and align the required structures, standards and capabilities to ensure that it supports and enables our clients and SSA logistics objectives and strategy, and drives a high performing team4.	Develop, implement, and take accountability for the Company strategies according to company goals and objectives aiming to accelerate growth, and that positively influence our clients revenue, operating profit and return on invested capital5.	Establish strategic relationships and agreements with clients that create value for both the client and the end user of the product6.	Lead key customer relationships and serve as the expert for logistics solutions. Identify and understand the opportunities, challenges and potential partner priorities to establish mutually beneficial partnerships/commercial relationships7.	Pro-actively work with internal and external stakeholders to ensure that the Logistics SSA Bulk &amp; Corridors service positioning is clear and defined to maximise growth opportunities8.	Support and implement mid-term business development plans including budget and P&amp;L responsibility for Zambia.9.	Ensure that the Company operations (including value-added services), and commercial aspects are coordinated and executed in way that ensures optimal customer service10.	Proactively identify and manage business uncertainties and opportunities, and implement action plans to mitigate supply chain risks11.	Foster a strong, collaborative partnership with the central Commercial function to develop and execute unified go-to-market strategies.&nbsp;12.	Accept joint accountability for revenue generation, customer acquisition, and retention by aligning local operational capabilities with commercial priorities.&nbsp;13.	Ensure that business development, pricing, and solution design are coordinated to deliver value to customers and achieve growth targets across the region.14.	Actively support and empower the Commercial team by providing operational insights, solution innovation, and customer-specific capability deployment to secure and grow strategic accounts.&nbsp;15.	Leverage internal capabilities across all SSA capabilities to co-create and deliver end-to-end value propositions that strengthen our clients competitive positioning and market share in Sub-Saharan Africa.16.	Drive decision making process through integrated business planning with regional stakeholders and senior leaders (Commercial, Finance, etc.) in order to maximize service to customers and meet our clients objectives17.	Build effective relationships and facilitate collaboration across our clients group of companies to drive projects to completion and improve processes18.	Lead key customer relationships to ensure the delivery of the growth strategy over a 3 to 5 year period19.	Continuously evaluate industry, market and technology trends to assess the potential impact on operational and business opportunities. Make recommendations and drive key projects to leverage opportunities20.	Lead the adoption of automation, AI, and smart technologies to enhance performance and competitiveness.21.	Oversee the implementation of digital solutions to provide integrated, end-to-end supply chain services.22.	Formulate the Company budget to ensure that the strategic deliverables are adequately budgeted for&nbsp;23.	Ensure effective fiscal management in compliance with Company standards24.	Lead, define and ensure compliance with budgeted revenue and operating income goals&nbsp;25.	Analyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability, and submit required reports timeously26.	Ensure strict financial discipline, including monitoring working capital, debt, and cash flow.27.	Oversee asset management and capital expenditure, ensuring ROI-driven investments.28.	Drive long-term value creation through strategic financial planning and effective resource allocation.29.	Embed sustainability, carbon reduction, and environmental responsibility into core operations.30.	Lead green initiatives, renewable energy adoption, and emission-reduction projects.31.	Implement risk management frameworks to mitigate financial, operational, environmental, and reputational risks.32.	Lead the development of crisis management and business continuity strategies.33.	Uphold the highest standards of corporate governance, transparency, and integrity.34.	Drive a strong ethical culture, ensuring accountability at all levels.35.	Lead our clients People agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures36.	Drive the development of a healthy, high-performance culture across the Company, in alignment with our clients cultural objectives37.	Ensure, and assume ultimate accountability for the implementation of continuous improvement, health, employee wellbeing and sustainability best practices for the Company38.	Interpret and ensure compliance to regulatory requirements across the Company in the various countries/jurisdictions we operate. Minimum Requirements QUALIFICATIONS	Relevant Bachelors degree&nbsp; EXPERIENCE&nbsp;	Minimum 10 years’ experience in the supply chain industry, including experience managing supply chain activities	Up to 8 years’ in a similar or senior executive role for a global supply chain multinational	Proven experience and demonstrable success in leading end to end supply chain companies, and team enablement SKILLS&nbsp;	Proven ability operate and navigate a multinational, matrixed organization	Strategic Orientation: The ability to evaluate and redirect organisation’s strategy, value proposition, and business strategy aimed at conceptualising a desired future state that promotes the viability of the organisation.	Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends	Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.	Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation &amp; profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.	Business and Operations Management: Understands how to effectively plan and manage business operations including service delivery. Expert understanding of the alignment of resources, planning and priorities at an organisational level. Able to interpret business intelligence and apply it in the development of long term strategic plans to ensure effective business and organisation management in the organisation. Drives the setting of measurements that encourage raising organisational performance and measured return on investment.	Financial Management: Extensive knowledge and understanding of key financial planning, budgeting, and forecasting process and management.&nbsp;Understands the link between budgets and strategic objectives of the organisation. Understands complex budgeting and financial management issues.&nbsp;Extensive knowledge on asset control procedures and management. Understands key financial performance indicators.&nbsp;Able to analyse financial statements and reports.	Strong communication skills: You are an exceptional listener.&nbsp;You communicate clearly.&nbsp;You write exceptionally well and you speak eloquently. You can explain just about anything to anyone.&nbsp;You’re comfortable on the phone or to groups of people – at any level.&nbsp;You are incredibly tactful when delivering the facts.&nbsp;&nbsp;&nbsp;	Leadership - The ability to inspire, motivate and direct individuals to take ownership of-, and achieve desired outputs.	Supply Chain Management - In-depth knowledge of supply chain management function policies and procedures, as well as the legislative framework governing the supply chain management function. Able to analyse the effectiveness of the supply chain and recommend improvements. Demonstrates in-depth understanding of costs and cost efficiencies within a supply chain, sustainable supply chain practices.	Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet.&nbsp;You like learning new things, and you can learn quickly.&nbsp;	Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.	Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.	Confidentiality: You consider and protect the confidentiality of company data at ALL times.	IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.	Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations and clients.

Role Description:The DEA Compliance Specialist, under general supervision, is knowledgeable on all matters of the DEA as it pertains to pharmaceutical testing, manufacturing and distribution of controlled substances.Those matters include licenses, procurement, and movement of material, production, shipment and destruction.Incumbent should also have the ability to interface with governmental agencies and represent the company as needed.Responsibilities:DEA coordinator for CII –CV controlled substances: manages/coordinates all DEA-related actives at siteReviews and releases daily orders through Suspicious Order Monitoring System (SOMs) and assures compliance with Suspicious Orders Reporting (SORS)Maintains Know your Customer (KYC) informationConducts year‐end and biennial inventory and report ARCOS quarterly reporting & cycle count inventory via DEA websiteCoordinates all movement of controlled substances from manufacturing through analytical testingLiaises with Procurement and DEA regarding import/export of controlled substance and completes necessary paperworkMaintains compliance of all DEA, State, and Board of Pharmacy registrationsCoordinates all controlled substance destruction with QC, Environmental, Health & Safety and Logistic departmentsWorks with Security department to maintain facility upgrades to security systemsPower of Attorney to sign DEA 222 form, responsible for completing, maintaining and tracking all DEA 222 formsResponsible for submitting CII quota applications to DEA; maintain organized DEA files on related activitiesCoordinates and documents DEA audits for sites and issues audit reports to management upon completionRemains current on DEA regs in order to address organization business needsCreates all destruction reports and coordinates pick ups for controlled destruction from MRB, line waste and lab waste.SOPs:Updates associated SOP’s related to job functionsSupporting responsibilities: Back up to State Licensing associateParticipates and represents department at project meetings as requiredRequirements:Education & Experience:Bachelor’s degree in a relevant field required2+ years’ relevant work experienceExperience with IQVIA SOM software preferredWorking knowledge of GMP regulations and compliance issuesStrong knowledge of DEA and FDA regulationsKnowledgeable of production and production planning processes

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DEA Manager

CTO Representative & IMMEX Program Coordinator

CEO / Managing Director, Bulk & Corridors

Specialist, DEA Compliance

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DEA Manager

CTO Representative & IMMEX Program Coordinator

CEO / Managing Director, Bulk & Corridors

Specialist, DEA Compliance

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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