External Affair Head

Senior Manager External Affairs

Senior Brand Manager

Commercial Manager - Consumer Division (NEW)

Assistant Manager - Indirect Tax

Managing Executive

Senior Manager, Customer Development

Senior Manager – Learning

Credit Analyst - C11/C12/C13

Data Analytics- C11/C12/C13

Responsibilities: <ul><li>Perform as key government relations manager who can mentor and assist in the training of government relations staff in the field.</li><li>Acquire and maintain a superior level of expertise in CA issues in the market concerning tax regimes, marketing freedoms, youth access campaigns, product certification and standardization, packaging and labelling, interstate customs and tax unions, and WTO-related issues.</li><li>Monitor legislative, regulatory and judicial proceedings in the market and communicate to management an assessment of the impact these proceedings have on PM business activities along with strategic and tactical recommendations.</li><li>Advise and assist management in planning to ensure that field-initiated strategies, programs and activities are designed and implemented in a timely manner to achieve departmental objectives within budget constraints.</li><li>Work with CA staff and relevant line management to fine-tune strategies and action plans and, as required assist in the implementation of these plans in order to produce results favourable to company interests.</li><li>Assess government relations capabilities and plans in assigned segments of the market and develop plans to augment direct and indirect lobbying approaches initiated by the field on CA issues.</li><li>Build a network of relationships with trade representatives, Ambassadors, and senior embassy staff representing region country governments.</li><li>Build and maintain solid working relationships with IMF and World Bank representatives responsible for activities within the market.</li><li>Assess and recommend strategies and tactics to develop a network of allied organizations (e.g., Chambers of Commerce, Advertising Associations, and Foundations) and coordinate the efforts of these allies in pursuit of CA goals.</li><li>In cooperation with CA OC staff and corresponding market staff, review plans and activities concerning internal and external communications, public affairs programs, and contributions programs to ensure these activities are synchronized with government relations objectives.</li><li>Develop and recommend new venues, vehicles and events that serve as effective platforms for government relations activities.</li><li>Coordinate with CA OC personnel to develop complementary communications and contributions approaches that augment these venues and events.</li><li>With CA OC communications personnel, develop visual and text messages for use at government relations events.</li><li>Effectively present PM positions and messages publicly and to government officials.</li><li>Clearly and effectively communicate the status and effect of government relations activities to line and CA management.</li><li>Identify, recommend and supervise consultants as required.Advise, train and mentor CA personnel in the market.</li><li>In close cooperation with CA OC HR and market HR, develop and implement strategies that foster a close-knit professional management team within the assigned jurisdiction. C</li><li>ommunicate and integrate CA strategies, tactics and experiences with the market CA management team.</li><li>Develop and recommend annual budgets for government relations activities.</li></ul> Requirements:&nbsp;<ul><li>University degree, master, PHD is a plus. Preferably: political science, law, eventually economics.</li><li>Native in Spanish and fluent in English (at least C1).</li><li>More than 8-10 years of previous experience in a similar responsibilities.</li><li>Experience in corporate external affairs, preferably high regulated sector.</li><li>Expertise building solid relationship with public administration.</li><li>Strategic thinking, impact, capacity to influence and fantastic interpersonal approach.</li><li>Great presentation &amp; selling skills.</li><li>Valid EU work permit.</li></ul>

Responsibilities: <ul><li>Lead affiliate management in the development and implementation of an integrated regulatory, fiscal strategy in order to obtain stability, predictability and business growth.&nbsp;</li><li>Participate in advocacy engagements but not limited to political, bureaucratic and industry stakeholders, and other relevant opinion leaders to build allies/coalitions in support of tobacco harm reduction.&nbsp;</li><li>Support the education of internal stakeholders on regulatory/business environment and science behind companys RRP efforts</li><li>Provide support to regulatory affairs initiatives by regular update of regulatory dossier of tobacco industry &amp; tobacco control and best practices on regulatory anti-illicit trade issues as well as company views and positions in support of comprehensive tobacco control regulation focused on harm reduction to key stakeholders.</li><li>Provide expertise, knowledge, and advice to local management on current and emerging tobacco issues and the evolution of societal expectations in order to increase understanding on how these issues impact the overall business strategy to develop appropriate business strategies for long-term growth</li></ul> Requirements: <ul><li>Regulatory and government affairs experience required with sound knowledge of national government and legislative structure &amp; understanding of public/private sector dynamic</li><li>Solid Experience in government advocacy</li><li>Be capable to work (and influence) with different stakeholders in a unique complex business environment (internal and external</li><li>Demonstrate the ability to work sensitively, and effectively, within and across diverse teams</li><li>Be an entrepreneurial self-starter who comes up with new approaches and is eager to try those out</li></ul>

Responsibilities: Brand Planning: <ul><li>Develop brand marketing strategy and execution plans based on category strategy, annual budgets, overall sales, margins and market share targets, brand focus and present to supervisor</li><li>Build annual brand portfolio growth plans to achieve the brand growth targets&nbsp;</li><li>Develop optimal brands’ pack type, price and channel portfolio to meet consumer segmentation needs while achieving the profitability goals</li><li>Interact with division and global category teams to discuss brand positioning, architecture, issues etc.</li><li>Conduct in-depth analysis of market, consumer and customer analysis to derive data-driven actions to guide the brand marketing plan development and optimization</li><li>Conduct ROI analysis to monitor, improve and deliver optimum DME efficiency</li></ul> Marketing Execution Leadership and Management: <ul><li>Concepts: develop, qualifies and implements insight-driven marketing ideas, concepts and innovations across all aspects of marketing mix</li><li>Advertising and Media: lead development and deployment of superior consumer communications across all advertising and media channels</li><li>In-store activations: drives superior in store merchandising, sampling and promotion programs to build winning in store impact and consumer off-take</li><li>Agency management: Manage the advertising, media, PR, and promotion agencies to derive superior business results</li><li>Product/packaging innovations: build and drive the continuous stream of product and packaging innovations to achieve sustainable growth for the brands</li><li>Relationship Building: Visit critical markets and key customers regularly to understand latest consumer behavior patterns for all allocated brands</li><li>Initiate the PR / PO process by sharing request and required documents; Escalate in case of issues</li></ul> Creative Communication: <ul><li>Provide brief to the advertising agency for creatives, story board, celebrities to be used for endorsement, etc.for allocated brands; Seek inputs from Category Head, as required</li><li>Share media plans for the brands and seek inputs from Category Head to ensure alignment with objectives</li><li>Participate in reviewing and finalizing ad films jointly with Category Head</li></ul> Business Analysis and Realization: <ul><li>Conduct in-depth analysis of market, consumer and customer analysis to derive data-driven actions to guide the brand marketing plan development and optimization</li><li>Conduct ROI analysis to monitor, improve and deliver optimum DME efficiency</li></ul> Personal Capability Development: <ul><li>Responsible and committed for the training and development plan for self&nbsp;</li><li>Be the ‘owner’ for continuous growth under the supervision of the Category Head</li></ul> Requirements: <ul><li>Education: MBA (Reputed Institute)</li><li>7+ yrs of experience in Brand Marketing (Chocolate Division)</li><li>From FMCG companies</li><li>Prior experience of working closely with sales/Retail teams; R&amp;D/Supply chain &amp; external agencies partners</li></ul>

Responsibilities: <ul><li>Develop companies’ business strategies along with leadership team and develop robust rollout plan for execution.</li><li>Capable to manage senior leadership and also work at ground level.</li><li>Responsible for sales planning, marketing, people management &amp; deliver Company’s Budget &amp; P&amp;L and market share growth.&nbsp;</li><li>Analyze the activities of Company &amp; its competitors to develop the best and most effective business plans &amp; strategies</li><li>Implement and revamp sales processes designed to achieve sales objectives</li><li>Develop, lead and manage all strategic activities in the Company</li><li>Ensure accelerated profitable business growth is achieved</li><li>Identify new product areas, emerging trends, business opportunities and markets for business growth</li><li>Collaborate with cross-functional partners to drive financial performance</li><li>Influence, coach and support the development of cross regional team members</li><li>Build a collaborative performance driven culture</li><li>Development of financial plans including budgeting and forecasting for short and long term.</li><li>Analyze business performance including profitability, revenue, pricing and cost of goods sold.</li><li>Drive efficiencies to ensure contracts are financially viable and delivered on budget.</li><li>Create and maintain long-term partnership with suppliers, vendors and/or external parties to ensure smooth business operation.</li></ul> Requirements: <ul><li>Bachelor Degree in Business or Marketing &amp; MBA in Business or General Management Pte Ltd, Marketing.</li><li>A minimum of eight (8-12) years of professional commercial/sales/marketing experience within the consumer division portfolio OTC/FMCG industry</li><li>Strong leadership and expertise in project management/process design/change management</li><li>Has experience in lead P&amp;L with proven experience of success in FMCG / OTC business in Malaysia.</li><li>Good strategic leadership &amp; execution skills</li><li>Excellent communication skills – written &amp; verbal</li><li>Good analytical skill</li><li>This role will report locally to Country Head / Managing Director and operationally will report to BU Head DTC of the company in Singapore.&nbsp;</li></ul>

Responsibilities: <ul><li>Responsible for accurate and timely filing of GSTR-1 Outward register for all the states in the South Region</li><li>Responsible for taking correct amount of input tax credit, matching of tax credit with GSTR-2A and to ensure gaps are eliminated.</li><li>Reconciliation of stock transfer between sending and receiving location so that full tax credits are obtained at each location.</li><li>Monthly reconciliation of GST GL accounts</li><li>Timely payment of taxes</li><li>Archiving of records to be fully prepared for GST audit</li><li>To handle erstwhile VAT litigations at the states concerning C form, F forms and other VAT issues</li><li>Independently filing GST tax returns and compliances for the states within the region within minimal guidance</li><li>Responsible for all GST compliances for the states including input credit reversal, ineligible credit.</li><li>Supporting region controlling team for any GST related guidance and clarifications.</li></ul> Key Deliverables: <ul><li>Correct filing of outward register</li><li>Accurate input tax credit with necessary action steps for mismatch with GSTR -2A</li><li>Fully reconciled GST GL accounts</li><li>Timely Response to Internal and External Stakeholders</li></ul> Requirements: <ul><li>Hands on experience on GSTN software, ASP-GSP services</li><li>Good knowledge of GST law, Rules, VAT</li><li>Good knowledge of SAP, Microsoft Office</li><li>Efficient Tax documentation skills.</li><li>Highly effective communication, co-ordination and collaboration skills.</li><li>Team player</li></ul> Key Relationships: <ul><li>Internal Interactions – Head Office Tax team, Regional Controlling team, Accounts, Direct Tax team, etc.</li><li>External Interactions – Tax Authorities, Auditors, etc.</li></ul>

Responsibilities: <ul><li>Review performance metrics on a weekly basis and address service issues with relevant managers</li><li>Monitor service levels, customer experience, quality and compliance measures on a monthly basis and address inconsistencies</li><li>Devise and monitor the implementation of effective communication structures to ensure all teams understand the overall business performance and their impact on it.</li><li>Motivate and manage performance of Head of Ops / Senior Ops Managers within the operation to ensure delivery of overall targets and business plan.</li><li>Review monthly forecasts and plans</li><li>Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement</li><li>Ensure service levels are aligned to customer SLA</li></ul> Requirements: <ul><li>Tertiary qualification in Sales / Marketing Sound knowledge of CRM system 10 years’ experience working at a senior level leading a service driven contact centre</li><li>3 years’ experience in managing and developing budgets and financial forecasts</li><li>5 years’ experience managing a large outsourced contact centre operation</li><li>Planning and Organisational Skills; defining performance standards and ensuring adherence to service levels; manage resources in the long term.</li><li>Strong and adaptable communication skills with the ability to influence and motivate employees and managers Leadership skills;</li><li>ability to lead and motivate a team&nbsp;</li><li>Business Analysis; ability to analyse and interpret the metrics and forecast opportunities and threats in the longer term Financial management; ability to develop and manage budgets and forecasts;</li><li>control of expenditure and understanding of consequences of deviations; commission structures; good financial acumen Strategic thinking with the ability to conceptualize, define and manage delivery against strategic priorities; management of an entire operation in the context of the broader business priorities Coaching Skills;</li><li>ability to deliver constructive feedback Relationship Management; ability to balance internal vs external customer requirements against the strategy of the business as a whole Adaptability / Resilience with the ability to manage under pressure Initiative / creative thinker with a flexible approach to change Innovative with the confidence to constructively challenge existing processes.</li><li>Effective conflict management skills</li></ul>

Responsibilities: <ul><li>Help design and support implementation of an enhanced Modern Trade channel operating model, processes and standards.</li><li>Implementation of standardized practice of Customer engagement model by market, by customer including:</li><li>building tools &amp; standard approach for Sales and retail data required on the External &amp; Internal customer business reviews at all levels within the organizations,</li><li>Business planning processes,</li><li>Account management process</li><li>Develop and deliver the commercial customer planning cycle including the omnichannel approach&nbsp;&nbsp;</li><li>Lead and coordinate with the key MT market the adaptation and usage of standardized processes and tools.</li><li>Support markets in developing a strategic relationship with 3 Top Customers across Top 3 markets by participating in the core meeting</li><li>On the Job coaching &amp; capability development of the CAMs organization in the markets to lead a MT standard channel operating model roll out</li><li>Analyze and communicate additional MT CAMs needs, Customer needs &amp;feedback to the business.</li><li>Enhance data driven customer collaboration by suggesting additional retail sales and insights-based tools</li><li>Support the business through performance analysis and insights into our MT channel operation</li></ul> Requirements: <ul><li>Excellent experience in consumer goods sales across Food/Non-Food categories</li><li>Minimum 4 years’ experience in managing sophisticated MT retailers</li><li>Minimum 2-3 years’ experience as Trade Marketing, Category and Shopper head&nbsp;</li></ul>

Responsibilities: <ul><li>Create and implement innovative and efficient learning solutions according to the business &amp; HR needs, culture and Group learning philosophy</li><li>Constantly diagnose individuals, teams and organizations short and medium-term needs</li><li>Create, roll-out and evaluate high quality learning solutions that combine a variety of formats / methodologies and foster culture</li><li>Facilitate learning events &amp; workshop by respecting the unique learning experience</li><li>Measure the learning impact for continuous improvement and communicate to the business</li><li>Monitor the budget allocated and optimize learning investments efficiency</li><li>Use of data and metrics to drive learning activity as a business</li><li>Promote learning activity and contribution to business, internally and externally</li><li>Manage partnership with external providers/consultants/experts/certified trainers</li><li>Identify, recruit, develop and reward internal speakers/trainers</li><li>Stay up-to-date on learning news and trends</li></ul> Key Deliverables (Illustrative): <ul><li>Design and deliver high quality learning solutions in selecting the best providers/speakers and adapting the program to the context and culture&nbsp;</li><li>Implement Learning vision in line with HR group mission and objectives</li><li>Ensure efficiency of learning organization and resources</li></ul> Key Relationships: <ul><li>Reports to: Head of People Development &amp; Learning &amp; Talent Management &amp; OD</li><li>Stakeholders – Liaison with Business teams across divisions, coordinate with Zone teams and work closely with HR teams</li></ul> Requirements: <ul><li>Must Have qualification MBA</li><li>A confident and articulate communicator capable of inspiring strong collaboration&nbsp;</li><li>Ability to analyse data to gather insights and find opportunities</li><li>Build and manage relationships</li><li>Ability to manage simultaneous projects and meet deadlines</li><li>Proactive, positive and innovative mind</li><li>Attention to detail and complex processes</li><li>Functional knowledge on learning would be preferred</li></ul>

Role Description: <ul><li>This role will be part of the Operational Risk and Control Organisation (CBORC) reporting to the CBORC Tech Head for APAC/EMEA.</li><li>The risk manager is responsible for managing a portfolio of risk management programs supporting the APAC and EMEA region across 17 markets.</li><li>This role is part of the team managing the business risk profile – identification, management, and mitigation including day-to-day, business activity across the APAC/EMEA regions, which encompasses 10 GCB Product Lines, 6 GCT CEOs in APAC/EMEA, and the GCB Digital Banking Business.</li><li>The role will support the compliance to internal policies, processes, and controls and compliance to external regulation while proactively evaluating the existing control environment for enhancement opportunities.</li></ul> Responsibilities: <ul><li>Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.</li><li>Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.</li><li>Governance and oversight may include (not limited to) technology operational risk.</li><li>Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans).</li><li>Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory).</li><li>Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment in identifying and managing risks for Consumer Business.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.</li><li>Applies an in-depth level of expertise in consumer banking systems and technology processes and leverages this knowledge to provide advice and work with partners to drive proactive engagement / forward-looking risk management on the highest risk priorities in an effective and efficient manner.</li></ul> Requirements: <ul><li>Experience in business, functional, and/or people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high-quality deliverables to stakeholders according to strict timetables.</li><li>Specific subject matter expertise regarding technology application control disciplines and a solid business understanding of consumer banking systems, digital channels, and products as well as technical processes relating to development and support of these types of systems.</li><li>Demonstrable knowledge of technology and consumer banking-related regulations across multiple countries in the Asia Pacific and EMEA.</li><li>Demonstrable knowledge of deploying risk assessment techniques using data analytics.</li><li>Effective negotiation skills, a proactive and no surprises approach in communicating control issues, and strength in sustaining independent views.</li><li>This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style.</li></ul>

Role Description: <ul><li>The Pooled Associate – Data Analytics will report to COE Super Sector Pod head for the sector and will work on multiple data analytics projects in collaboration with Global Super Sector Pod Head, COE Super Sector Pod Head, onshore Analysts, Mumbai Pooled and Dedicated Associates as well as Research Operations team such as Innovation Lab.&nbsp;&nbsp;</li></ul> Responsibilities: <ul><li>Translate business questions to data-driven analysis.</li><li>Participate in designing targeted solutions to identified business questions.</li><li>Load, manipulate and visualize data.</li><li>Collect, process and enrich data of different formats from multiple sources using a variety of technologies and platforms.</li><li>Analyze the data using various analytics models and tools.&nbsp;</li><li>Build models, draw insights, build and present reports, visual presentations which are tailored to different stakeholders.</li></ul> Requirements: <ul><li>Strong working knowledge of Excel and Advanced Excel including VBA.</li><li>Experience with Advanced data modelling – predictive models and machine learning algorithms, econometrics.&nbsp;</li><li>Scripting experience in Java, Python.</li><li>Strong working knowledge of SQL, ETL and data visualization/BI tools like Power BI/Tableau.</li><li>Exposure to Web scraping, Text analytics &amp; Survey analysis will be advantageous.</li></ul>

Skills

Industry

Location

Jobtitle

161 external affair head Jobs found