Senior Manager, Credit Card Acquisition Strategy

Sales Manager - DRC

Safety Manager – North America Michigan

Safety Manager - Automotive North America - Houston

QC Laboratory Manager

Service Delivery Manager

 IIAD / SAD / LAD Artificial Intelligence Engineer

Operations Manager

Commercial Planning Analyst

Assistant Regional Brand Manager

Role Description: <ul><li>Lead initiatives to acquire new credit card accounts profitably.</li><li>Deep understanding of credit card economics and P&amp;L drivers</li><li>Collaborate with marketing, credit risk, analytics, product management, and other teams.</li><li>Use data-driven strategies and A/B testing to optimize account acquisition.</li><li>Partner with Product and Marketing to launch credit card-related initiatives focusing on acquisition, activation, and early engagement.</li><li>Implement marketing programs across multiple digital channels (our client App, email, affiliates, paid search, Martech/CRM).</li></ul> Responsibilities: <ul><li>Develop new credit card features by assessing competition, customer needs, and research findings.</li><li>Drive adoption of our client Credit Cards alongside internal teams and external bank partners.</li><li>Manage forecasting, KPIs, OKRs, campaign analysis, and incentive strategies related to new accounts.</li><li>Oversee day-to-day management of all projects to ensure timely and risk mitigated delivery.</li><li>Maintain awareness of the competitive landscape to inform program and feature development.</li></ul> Requirements: <ul><li>10+ years in the credit card industry, especially revolving credit products.</li><li>Proven experience managing credit card P&amp;Ls, forecasting, and target management.</li><li>Strong leadership skills, specifically in cross-functional collaboration and indirect leadership.</li><li>Excellent influencing and senior-level communication abilities.</li><li>Expertise in project management with tools like Confluence and Jira.</li><li>Strong organizational skills and ability to thrive in a fast-paced, dynamic environment.</li><li>Proficiency in Microsoft Suite and advanced PowerPoint skills.</li><li>Familiarity with our client and consumer credit products.</li></ul>

Responsibilities: Revenue and Margin Delivery: <ul><li>Achieve and exceed budgeted volumes and margins as per annual sales plan targets</li><li>Drive aggressive revenue growth through systematic customer acquisition, identifying and converting new accounts across all market segments</li><li>Expand business with existing customers by increasing wallet share, and deepening customer penetration through strategic account planning and relationship management</li><li>Develop and maintain a robust new customer portfolio through targeted prospecting, lead generation, market mapping, and conversion of qualified opportunities into active revenue-generating accounts</li><li>Implement customer retention strategies to minimize churn, protect revenue base, and ensure long-term sustainable relationships with key accounts</li><li>Protect and enhance profit margins through disciplined pricing strategies, value-based selling and resistance to margin erosion in competitive situations</li><li>Negotiate favorable commercial terms with customers that balance volume commitments with margin integrity, ensuring every deal contributes positively to bottom-line profitability</li></ul> Business Performance: <ul><li>Propose strategic market shifts to meet agreed budgets</li><li>Provide market intelligence insights through proactive engagement with contacts</li><li>Share critical information with management regarding strategy, new projects, and market opportunities</li><li>Build and maintain professional relationships with government agencies, statutory authorities, trade groups, business forums, and industry associations</li><li>Implement timely delivery of solutions according to customer needs and objectives</li><li>Conduct sales forecasting aligned with market dynamics and coordinate with Supply team for effective S&amp;OP processes</li></ul> Stakeholder Management: <ul><li>Develop and maintain strong relationships with internal and external stakeholders</li><li>Maintain close working relationships with supply and logistics teams for proper product planning</li><li>Collaborate with Head of Supply and Distribution, Operations Manager, and Business Development</li><li>Manager to translate business strategy into specific objectives and KPIs</li><li>Facilitate regular communication and reporting on sales, debtors, and collections</li></ul> Requirements: Education and Qualification&nbsp; <ul><li>Bachelors degree in Marketing, Commerce, Sales Management, or related business field</li><li>Masters degree in Business Administration (MBA), Marketing, or related field is preferred</li><li>Professional sales certifications, strategic account management training, negotiation skills certifications, or industry-specific qualifications is an added advantage</li><li>At least 6-8 years of progressive sales experience in the oil and gas industry, petroleum products distribution or related B2B industries</li><li>Demonstrated experience managing a diverse customer portfolio</li><li>Deep understanding of the Kenyan oil and gas market, including market structure, key players, competitive landscape, and regulatory environment</li><li class="ql-align-justify">Track record of successfully managing tenders, RFPs, and complex procurement processes with government entities and large corporate accounts</li></ul>

Responsibilities: Safety Program Development <ul><li>Design and maintain comprehensive safety policies and procedures tailored to operations.</li><li>Conduct regular reviews and updates of safety protocols to align with evolving regulations.</li></ul> Risk Assessment &amp; Mitigation <ul><li>Perform workplace hazard assessments and risk analyses.</li><li>Develop strategies to mitigate risks and prevent workplace injuries.</li></ul> Compliance Management <ul><li>Ensure compliance with OSHA, EPA, and other relevant regulations.</li><li>Prepare documentation and reports for audits and inspections.</li></ul> Training &amp; Employee Engagement <ul><li>Conduct safety training sessions for employees, contractors, and visitors.</li><li>Promote a culture of safety awareness and responsibility across the organization.</li></ul> Incident Investigation &amp; Reporting <ul><li>Lead investigations into workplace accidents and near-misses.</li><li>Create detailed reports, identify root causes, and implement corrective actions.</li></ul> Monitoring &amp; Inspections <ul><li>Perform routine inspections of equipment, facilities, and workspaces.</li><li>Identify non-compliance issues and recommend corrective measures.</li></ul> Emergency Preparedness <ul><li>Develop and oversee emergency response plans.</li><li>Coordinate drills and ensure readiness for potential crises.</li></ul> Collaboration &amp; Communication <ul><li>Work closely with leadership, HR, and operations teams to integrate safety into all aspects of the business.</li><li>Serve as the primary point of contact for safety-related inquiries.</li><li>Assist with security-related initiatives and collaborate with relevant teams to ensure a secure work environment.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree in Occupational Health &amp; Safety, Environmental Science, Industrial Engineering, or a related field. Professional certifications like CSP (Certified Safety Professional) or OSHA certification are preferred.</li><li>Experience: Minimum 5 years of experience in a safety management role, preferably in the automotive or manufacturing industry.</li><li>Skills:</li><li>Strong knowledge of safety regulations and standards</li><li>Excellent problem-solving and analytical skills</li><li>Effective communication and leadership abilities</li><li>Technical Proficiency: Familiarity with safety management systems and software</li></ul> Work Environment <ul><li>Primarily office-based with frequent visits to production floors and facilities</li><li>Occasional travel may be required to other company locations or external sites</li></ul>

Responsibilities: Safety Program Development <ul><li>Design and maintain comprehensive safety policies and procedures tailored to operations.</li><li>Conduct regular reviews and updates of safety protocols to align with evolving regulations.</li></ul> Risk Assessment &amp; Mitigation <ul><li>Perform workplace hazard assessments and risk analyses.</li><li>Develop strategies to mitigate risks and prevent workplace injuries.</li></ul> Compliance Management <ul><li>Ensure compliance with OSHA, EPA, and other relevant regulations.</li><li>Prepare documentation and reports for audits and inspections.</li></ul> Training &amp; Employee Engagement <ul><li>Conduct safety training sessions for employees, contractors, and visitors.</li><li>Promote a culture of safety awareness and responsibility across the organization.</li></ul> Incident Investigation &amp; Reporting <ul><li>Lead investigations into workplace accidents and near-misses.</li><li>Create detailed reports, identify root causes, and implement corrective actions.</li></ul> Monitoring &amp; Inspections <ul><li>Perform routine inspections of equipment, facilities, and workspaces.</li><li>Identify non-compliance issues and recommend corrective measures.</li></ul> Emergency Preparedness <ul><li>Develop and oversee emergency response plans.</li><li>Coordinate drills and ensure readiness for potential crises.</li></ul> Collaboration &amp; Communication <ul><li>Work closely with leadership, HR, and operations teams to integrate safety into all aspects of the business.</li><li>Serve as the primary point of contact for safety-related inquiries.</li><li>Assist with security-related initiatives and collaborate with relevant teams to ensure a secure work environment.</li></ul> Requirements: <ul><li>Education: Bachelor’s degree in Occupational Health &amp; Safety, Environmental Science, Industrial Engineering, or a related field. Professional certifications like CSP (Certified Safety Professional) or OSHA certification are preferred.</li><li>Experience: Minimum 5 years of experience in a safety management role, preferably in the automotive or manufacturing industry.</li></ul> Skills: <ul><li>Strong knowledge of safety regulations and standards</li><li>Excellent problem-solving and analytical skills</li><li>Effective communication and leadership abilities</li><li>Technical Proficiency: Familiarity with safety management systems and software</li></ul> Work Environment <ul><li>Primarily office-based with frequent visits to production floors and facilities</li><li>Occasional travel may be required to other company locations or external sites</li></ul>

Responsibilities: <ul><li>Establish and lead the QC laboratory, including analytical and microbiological functions, supporting sterile injectable IV bag production.</li><li>Oversee all testing activities: raw material, in-process, finished product, and stability testing, in compliance with applicable cGMP and regulatory requirements.</li><li>Support and manage startup, qualification, calibration, and maintenance of all QC lab equipment and systems to ensure operational readiness and regulatory compliance.</li><li>Develop and enforce strong data integrity practices, including procedures, training, and routine monitoring of laboratory systems and documentation.</li><li>Build and maintain a scientifically sound, compliant laboratory environment capable of supporting high-potent APIs and controlled substances.</li><li>Hire, train, and mentor laboratory personnel to ensure technical capability and compliance with laboratory and safety procedures.</li><li>Implement and maintain robust systems for documentation (SOPs, protocols, specifications), investigations (OOS, deviations), and CAPA management.</li><li>Lead and support analytical method transfers, validations, and technical investigations in collaboration with cross-functional teams.</li><li>Oversee microbiology operations, including environmental monitoring, utility sampling, sterility testing, and microbiological release activities.</li><li>Ensure inspection readiness and represent QC in audits, PAIs, and regulatory inspections.</li><li>Collaborate cross-functionally with QA, Validation, Engineering, Manufacturing, and Regulatory to ensure alignment and compliance across the site.</li><li>Ensure adherence to safety protocols, especially in handling high-potent materials and controlled substances.</li><li>Establish laboratory KPIs and drive continuous improvement in performance, compliance, and operational efficiency.</li></ul> Requrements: Qualifications / Experience: <ul><li>Bachelor’s or Master’s degree in Chemistry, Microbiology, or related scientific discipline.</li><li>8–12 years of pharmaceutical QC laboratory experience, including 3–5 years in a leadership role.</li><li>Experience with sterile injectable manufacturing, high-potent APIs, and controlled substances is required.</li><li>Deep knowledge of cGMP, FDA, ICH, USP, and applicable global regulatory standards.</li><li>Experience with startup or greenfield sites and laboratory buildouts preferred.</li><li>Demonstrated experience with method transfer, validation, and technical problem-solving.</li><li>Experience establishing equipment lifecycle programs, including qualification and maintenance.</li></ul> Skills / Competencies: <ul><li>Strong leadership with ability to build and develop high-performing lab teams.</li><li>Excellent technical knowledge in analytical and microbiological testing.</li><li>Deep understanding of data integrity principles and enforcement of best practices.</li><li>Proficiency in laboratory systems (LIMS, CDS, ELN) and equipment qualification.</li><li>Ability to manage complex lab operations in a startup environment.</li><li>Strong project management, documentation, and communication skills.</li><li>Commitment to patient safety, quality, and regulatory compliance.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: Agentic AI Development:&nbsp;&nbsp; <ul><li>Design, build, and deploy agentic AI systems using frameworks such as LangChain, Lang Graph, and related libraries.&nbsp;&nbsp;</li><li>Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.&nbsp;</li></ul> RAG Pipelines:&nbsp; <ul><li>Implement and optimize retrieval-augmented generation (RAG) systems, ensuring agents can access and incorporate external knowledge sources for grounded, accurate responses.&nbsp;</li></ul> LLM Engineering:&nbsp; <ul><li>Fine-tune and prompt-engineer LLMs for task-specific reasoning, planning, and dynamic adaptation.&nbsp;</li><li>Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.&nbsp;</li></ul> Enterprise AI Platform:&nbsp; <ul><li>Lead the development of enterprise-grade AI platforms integrating LLMs, RAG, embeddings, and agentic AI protocols.&nbsp;</li><li>Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.&nbsp;</li></ul> MLOps &amp; Observability:&nbsp; <ul><li>Establish and enforce best practices for MLOps, monitoring, and observability, ensuring scalable and maintainable AI solutions.&nbsp;</li><li>Applied AI Prototyping:&nbsp;</li></ul> Rapidly prototype, experiment, and iterate to improve AI agent capabilities.&nbsp; Collaboration &amp; Research:&nbsp; <ul><li>Participate in the full research cycle: literature review, data exploration, experimentation, and presentation of findings.&nbsp;</li><li>Collaborate effectively with other engineers, researchers, and data scientists.&nbsp;</li><li>Contribute to the documentation and standardization of technical code and practices.&nbsp;</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related quantitative field. Master’s or Ph.D. is a strong plus.&nbsp;</li><li>5+ years overall experience in software development, data science, or machine learning.&nbsp;</li><li>1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.&nbsp;</li><li>1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.&nbsp;</li></ul>

Responsibilities: EH&amp;S (Environment, Health &amp; Safety): <ul><li>Promote a culture of safety across the organization.</li><li>Ensure personnel adhere to established safety guidelines, procedures, and policies.</li><li>Implement lessons learned from security incidents at other facilities to maintain a safe environment.</li></ul> Quality: <ul><li>Promote a culture of quality throughout operations.</li><li>Ensure the operations team follows procedures in their respective areas.</li><li>Support audits from clients and regulatory entities.</li><li>Ensure compliance with Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).</li></ul> Production: <ul><li>Foster a respectful, dynamic, and challenging work environment.</li><li>Ensure the fulfillment of internal and external operational goals.</li><li>Uphold ethical and regulatory standards in all team behavior.</li><li>Develop and maintain a 5S culture to support efficient operations.</li></ul> Requirements: Competencies &amp; Skills: Core Competencies: <ul><li>Technical Learning: Demonstrated understanding and experience in intensive manufacturing processes.</li><li>Problem Solving: Subject Matter Expert (SME) in complex problem-solving; able to guide teams through solution analysis.</li><li>Ethics and Values: Uphold company values consistently, rewarding alignment and addressing deviations.</li><li>Action Oriented: Energetic and proactive in addressing operational challenges.</li></ul> Job-Specific Knowledge, Skills, and Abilities: <ul><li>Advanced computer skills (Microsoft Word, Excel, etc.).</li><li>Assertive communication and interpersonal skills.</li><li>Strong planning, organizational, implementation, and monitoring skills to ensure Gantt chart and goal achievement.</li><li>Blueprint interpretation and reading.</li><li>Ability to work effectively under pressure.</li><li>Delegation skills while maintaining accountability for results.</li><li>Customer service orientation.</li><li>Effective time management.</li><li>Knowledge of ISO 9002 and FDA-regulated manufacturing environments.</li><li>Experience promoting continuous improvement projects.</li></ul> Experience &amp; Educational Requirements: Experience: <ul><li>Managerial experience in operations/production.</li><li>Minimum 4 years as a senior supervisor, superintendent, or equivalent role in operations/production.</li><li>Approximately 60% office work and 40% time on manufacturing lines (36 months minimum).</li></ul> Education: <ul><li>Engineering degree or equivalent.</li><li>Master’s degree is desirable.</li></ul> Professional Training &amp; Certifications: <ul><li>Six Sigma Green Belt (preferred).</li></ul>

Responsibilities: <ul><li>Work together with Sales / Commercial team also external key distributors to consolidate sales data from different countries / market, ensuring the data accuracy, cleanliness, and integrity.</li><li>Lead the maintenance and enhancement of commercial reporting processes, including the preparation of monthly reports and the development of automated reporting solutions and dashboards.</li><li>Provide sales team with commercial analysis and reporting to support team objectives and decision-making processes.</li><li>Initiate and standardize templates (Excel and PowerPoint) for projects as required</li><li>Formulate and execute new commercial KPI tracking mechanisms to support performance evaluation.</li><li>Participate in sales / commercial pertinent projects / Global project (ie. Game Plan / Distributor Excellence Program) and collaborate cross-functionally to ensure successful implementation and alignment with organizational objectives.</li><li>Work together with Sales / Commercial team to drive the commercial plans (Calendar of Activities).</li><li>Help to manage our JBP (Joint Business Plan) and contracts through data availability</li></ul> Requirements: <ul><li>Bachelors degree in related field</li><li>Minimum 2 years working at medium to large FMCG company</li><li>Advanced Microsoft Office Excel (Commercial Dashboard, XLookup, IF conditional, Data consolidation, Data cleaning, Conditional formatting) and Power Point</li><li>Good command in English</li><li>Takes ownership, self-determination, always looking to improve, collaborative approach on cross-functional working</li></ul>

Responsibilities: <ul><li>Support the Portfolio Manager for category &amp; brand planning, grounded in consumer and customer insights.</li><li>Support the deployment of Brand Marketing Campaigns (ATL/BTL or Through-the-line Campaign Management) for key markets with full ownership &amp; leadership from campaign planning to post launch evaluation, working closely with external marketing agencies &amp; partners.&nbsp;</li><li>Support and manage innovation projects (relaunch/ NPD) including size of opportunity projection, understanding P&amp;L and compliance checking, leading &amp; working closely with innovation project team for assigned category.&nbsp;</li><li>Develop the Selling Story for new product &amp; campaign based on consumer &amp; market insight, working closely with commercial sales &amp; consumer insight team</li><li>Conduct customer research including product testing and consumer insight session for new products/ relaunch with distributor team and focus consumer groups&nbsp;</li><li>Actively recommend solutions and implement improvements for day-to-day operations with functional stakeholders internally &amp; externally&nbsp;</li><li>Plan &amp; Monitor marketing budget for key activities&nbsp;</li></ul> Requirements: <ul><li>Education Background: Preferably from marketing/ business management background&nbsp;</li><li>Education Level: Bachelor’s Degree minimum, master’s degree would be a plus</li><li>Working Experience:</li><li>3-5 or more years of experience in brand/product management/marketing (FMCG) or experience in categories related to food products, meals or infant will be a plus.</li></ul>

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105 external audits Jobs found

Senior Manager, Credit Card Acquisition Strategy

Sales Manager - DRC

Safety Manager – North America Michigan

Safety Manager - Automotive North America - Houston

QC Laboratory Manager

Service Delivery Manager

IIAD / SAD / LAD Artificial Intelligence Engineer

Operations Manager

Commercial Planning Analyst

Assistant Regional Brand Manager

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Skills

Industry

Location

Jobtitle

105 external audits Jobs found

Senior Manager, Credit Card Acquisition Strategy

Sales Manager - DRC

Safety Manager – North America Michigan

Safety Manager - Automotive North America - Houston

QC Laboratory Manager

Service Delivery Manager

IIAD / SAD / LAD Artificial Intelligence Engineer

Operations Manager

Commercial Planning Analyst

Assistant Regional Brand Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

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WhiteCrow is on a mission to connect companies with the best talent across the globe.