faltu808

Customer Service and Sales Operations Analytics Manager – Emerging Markets

Sr Power Services Tech

Sr Power Services Tech - AOC

Responsibilities: <ul><li>Harmonization of order processing process through process mapping, strategies to drive productivity and automation towards the order processing process.&nbsp;</li><li>Setup right capabilities &amp; parameters for Order Processing Teams&nbsp;</li><li>Partner with Sales, Product Line and Finance to develop operating model and service level agreements and to drive improvement of planning assumptions, exception management and root cause analysis to identify deviations and issues for short term &amp; long-term planning.</li><li>Customer Service enhancements such as customer masterdata, SAP, O&amp;E reduction push, direct delivery possibilities</li><li>Implement &amp; influence forecast accuracy through managing Sell-Out trend, connect to Sell-In forecast, including channel stocks – connect with Power BI dashboards</li><li>Analytics and Reporting capabilities enhancement, FA, FB, Inventory forecast, NOWC – prediction vs. Actuals etc.</li><li>Create the process workflows, define standard operating procedures driving the operational efficiencies and bringing the process optimizations.</li><li>Owning KPI of customer satisfaction, order processing with relevant departments.</li><li>Partnering with the Supply &amp; Demand Planning on continuous improvement of forecast accuracy, stock management.</li><li>Define and lead initiatives, activities for specific operations projects / strategies</li><li>Execute projects with multiple stakeholders and coordinate discussions with internal and external stakeholders.</li><li>Provide daily functional support to the commercial area teams and ad hoc requests.</li><li>Ensuring compliance with regional standards and local policies &amp; practices.</li><li>Managing and coaching team to drive continuous improvement of the planning process.</li><li>Provides continuous feedback on the efficiency of the customer service process.</li><li>Go the extra mile to engage internal and external stakeholders and ensure their satisfaction.</li></ul> Requirements: <ul><li>Master’s / Bachelor’s degree in Supply Chain, Business or a related field.</li><li>5+ years of experience in supply chain, with experience in planning, logistics and customer service in B2B business.</li><li>Good knowledge of S&amp;OP and ERP Planning modules.</li><li>Advanced MS Excel and Power BI.</li><li>Project management experience, including Lean Six Sigma and/or Green Belt certification.</li><li>Ability to work independently, set priorities and meet deadlines in changing business environment.</li><li>Detail oriented, structured and very good analytical skills.</li><li>Ability to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li></ul>

Responsibilities: <ul><li>As the successful candidate you will be required to perform the following:</li><li>Perform preventive maintenance, installation, commissioning, testing, repairing, analyze results and troubleshooting the following types of equipment: 480V through 230KV switchgear, oil/air/gas/vacuum circuit breakers, substation power transformers, pad-mounted transformers, pole-mounted transformers, load break switches, high and low voltage disconnect switches, oil switches, circuit switchers, transformer tap changers (auto and manual), reclosers, cooling fans, substation lighting, substation civil maintenance, emergency lighting, bus ducts and insulators, electric and hydraulic maintenance on heavy equipment.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Perform repairs, installs/maintains all types of transmission and distribution high voltage cables such as, solid dielectric (rubber and synthetics) cables, paper insulated lead covered (PILCA) cables, low pressure oil filled (LPOF) cables, and submarine cables and testing of high-pressure oil filled (HPOF) cables.&nbsp;</li><li>Conduct field repairs on electrical and mechanical components of oil circuit breakers, which include air compressors, hydraulic pumps, mechanical springs, and air systems. Also adjust mechanism on breaker linkage as required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Perform commissioning tests on new equipment, recommending final acceptance list exception items, if any.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Supervise excavation to expose cable faults and loaded/unloaded cable.</li><li>Perform potential testing, Hi-POT testing on Power Cables.</li><li>Revise existing equipment and systems to conform to verbal instructions, revised drawings, and work orders; then makes operational test runs for satisfactory repair and acceptance.</li><li>Acquire clearances, performs switching, receives work permits, and restores equipment to service.</li></ul> Requirements: <ul><li>Minimum Years of Experience: 12</li><li>Special Field of Experience: Twelve (12) years in power system construction, commissioning, maintenance and operation with emphasis on transmission and distribution.</li><li>Certified for: BLS/FA, Fire Protection, Work Permit Receiver, cable splicing, test for potential and valid Saudi Arabia Heavy Equipment Driving license (2Xlicense.)</li><li>Fluent command of the English language, oral and written.</li><li>Has thorough knowledge of equipment and underground cable safety requirements and U.S. &amp; Saudi Electrical Codes.</li><li>Ability to read work orders, work permits, vendors’ manuals, and schematic diagrams and to communicate with fellow workers on technical aspects of the job.</li><li>Good knowledge of Safety Management System and relevant PDIS.</li></ul>

Role Description: <ul><li>Northern Area Power Operation Department under Power Systems Organization is looking for a candidate who can perform as a fully skilled and experienced Power Services Technician able to perform specialized installation or diagnosis and repair on all types of electrical systems.</li><li>Provides highly skilled expertise and work direction in commissioning, fault diagnosis, testing, repairing, preventive maintenance and routine maintenance on transformers, large circuit breakers and ancillary equipment for substations, switching stations, power plants and large motor controls and underground power cable including fault locating. Frequently provides work direction to lower-classified Power Services Unit personnel.</li></ul> Responsibilities: <ul><li>As the successful candidate you will be required to perform the following:</li><li>Perform preventive maintenance, installation, commissioning, testing, repairing, analyze results and troubleshooting the following types of equipment: 480V through 230KV switchgear, oil/air/gas/vacuum circuit breakers, substation power transformers, pad-mounted transformers, pole-mounted transformers, load break switches, high and low voltage disconnect switches, oil switches, circuit switchers, transformer tap changers (auto and manual), reclosers, cooling fans, substation lighting, substation civil maintenance, emergency lighting, bus ducts and insulators, electric and hydraulic maintenance on heavy equipment.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Perform repairs, installs/maintains all types of transmission and distribution high voltage cables such as, solid dielectric (rubber and synthetics) cables, paper insulated lead covered (PILCA) cables, low pressure oil filled (LPOF) cables, and submarine cables and testing of high-pressure oil filled (HPOF) cables.&nbsp;</li><li>Conduct field repairs on electrical and mechanical components of oil circuit breakers, which include air compressors, hydraulic pumps, mechanical springs, and air systems. Also adjust mechanism on breaker linkage as required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Perform commissioning tests on new equipment, recommending final acceptance list exception items, if any.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Supervise excavation to expose cable faults and loaded/unloaded cable.</li><li>Perform potential testing, Hi-POT testing on Power Cables.</li><li>Revise existing equipment and systems to conform to verbal instructions, revised drawings, and work orders; then makes operational test runs for satisfactory repair and acceptance.</li><li>Acquire clearances, performs switching, receives work permits, and restores equipment to service.</li></ul> Requirements: <ul><li>Minimum Years of Experience: 12</li><li>Special Field of Experience: Twelve (12) years in power system construction, commissioning, maintenance and operation with emphasis on transmission and distribution.</li><li>Certified for: BLS/FA, Fire Protection, Work Permit Receiver, cable splicing, test for potential and valid Saudi Arabia Heavy Equipment Driving license (2Xlicense.)</li><li>Fluent command of the English language, oral and written.</li><li>Has thorough knowledge of equipment and underground cable safety requirements and U.S. &amp; Saudi Electrical Codes.</li><li>Ability to read work orders, work permits, vendors’ manuals, and schematic diagrams and to communicate with fellow workers on technical aspects of the job.</li><li>Good knowledge of Safety Management System and relevant PDIS.</li></ul>

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faltu808

Customer Service and Sales Operations Analytics Manager – Emerging Markets

Sr Power Services Tech

Sr Power Services Tech - AOC

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faltu808

Customer Service and Sales Operations Analytics Manager – Emerging Markets

Sr Power Services Tech

Sr Power Services Tech - AOC

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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