Marketing & Experience Manager

Sales Administrator

Country Manager

Senior Manager - Portfolio Development

Maintenance Engineer

Head of Sales and Marketing Nutraceuticals

Manager, Industrial and Employee Relations

Regional Channel Manager - Food Service

Role Description: <ul><li>We are looking for a dynamic and hands-on Marketing &amp; Experience Manager to drive brand visibility, storytelling, and guest engagement for the conservancy.</li><li>This is a unique, purpose-driven role that combines:</li><li>Marketing strategy &amp; execution</li><li>Event and experience creation</li><li>Content and brand storytelling</li><li>You will play a key role in bringing the conservancy’s story to life across all touchpoints—both digital and on-ground.</li></ul> Responsibilities: 1. Marketing &amp; Brand Management <ul><li>Execute integrated marketing plans to drive awareness and engagement</li><li>Create compelling marketing materials (brochures, campaigns, presentations)</li><li>Plan and deliver events, activations, and promotional initiatives</li><li>Track campaign performance and optimize based on insights</li><li>Manage marketing budgets and reporting</li></ul> 2. Guest Experience &amp; On-Ground Engagement <ul><li>Design and enhance the visitor journey and overall guest experience</li><li>Develop new experience concepts within the conservancy</li><li>Ensure consistent storytelling through signage, staff interactions, and content</li><li>Support and train teams on brand messaging and guest engagement</li></ul> 3. Media, Digital &amp; Content <ul><li>Manage website updates, newsletters, and content calendars</li><li>Drive social media presence and digital campaigns</li><li>Create engaging written, visual, and video content</li><li>Monitor performance metrics (engagement, traffic, conversions)</li><li>Ensure all content is on-brand and consistent across channels</li></ul> 4. Events &amp; Partnerships <ul><li>Plan and execute key events, exhibitions, and fundraising initiatives</li><li>Coordinate with partners, agencies, and stakeholders</li><li>Support partnership communications and joint initiatives</li><li>Manage PR and social media agencies effectively</li></ul> 5. Stakeholder &amp; Relationship Management <ul><li>Collaborate with internal teams (operations, education, finance)</li><li>Build strong relationships with external partners and vendors</li><li>Act as a central point connecting marketing with on-ground teams</li></ul> Requirements: Experience <ul><li>5+ years in marketing, brand, events, or agency roles</li><li>Background in FMCG, experiential marketing, hospitality, or NGOs preferred&nbsp;</li></ul>

Responsibilities: <ul><li>Take ownership of claims from the moment of receival until resolved</li><li>Implement all necessary routines to maintain organisation and ensure all areas of responsibility are systematically addressed in a certain timeframe</li><li>Customer assessment of sales admin to provide effective support and deliver necessary positive outcomes within area of responsibility</li></ul> Requirements: <ul><li>Education &amp; Experience: 2 years working at medium to large FMCG company. If not, then must have a bachelor’s degree.</li><li>Required Skills and Competencies: English at professional standard, organised mindset, effective and efficient communication both in-person and on email, Microsoft Excel,</li><li>Personality / Attitude: Takes ownership, self-determination, always looking to improve, friendly and interpersonal skills.</li></ul>

Responsibilities: <ul><li>Grow sales (volume &amp; value mix), market share and weighted distribution within scope.</li><li>Drive ABC strategic commercial plans including but not limited to: new market/channel entry, geo-expansion, direct-to-consumer, new product launches, cross-category promotions, distributor management, trade engagement/loyalty, promotion adherence, etc.</li><li>Build integrated business plans to drive sales within scope and engage all stakeholders for execution.</li><li>Optimize portfolio strategy (SKU/channel/area mix) to attain maximum value creation.</li><li>Build the “ABC” brand name to give consumers compelling reasons to choose our brand over competing brands</li><li>Lead top-to-top relationship management with key customers in both Retail &amp; Foodservice</li><li>Data-driven. Thoroughly understand SELL-OUT and SELL-IN data to derive insights &amp; identify opportunities to grow.</li><li>Ensure effective D&amp;A Management in both Retail &amp; Foodservice</li><li>Ensure accurate/correct monthly forecasts are submitted ahead of deadline with the objective/ intention to achieve the forecast accuracy target.</li></ul> Requirements: <ul><li>Bachelor’s Degree minimum</li><li>10 years’ minimum of Sales/ Marketing/ Business Development (FMCG/FMCG Distributor)</li><li>which covers both Retail &amp; Foodservice</li><li>Experience as Nation Sales Manager or related from MNC companies or global food &amp; beverages or consumer brands is preferable.</li></ul>

Key Responsibilities: Global Portfolio Strategy <ul><li>Define and implement a unified global portfolio vision to meet future consumer/customer needs for filters and beyond filters (combustibles and next generation products)</li><li>Direct multi category program and project management to ensure innovation efforts are focused towards building a healthy portfolio</li><li>Balance global consistency with regional customization to maximize market relevance and profitability.</li><li>Oversee portfolio lifecycle management, including launches, rationalization, and category transitions.</li></ul>&nbsp;Market &amp; Consumer Insights <ul><li>Lead global research initiatives to capture consumer trends, competitive intelligence, and regulatory shifts across regions.</li><li>Translate insights into global portfolio strategies and innovation pipelines</li></ul> Innovation &amp; Product Development <ul><li>Drive global innovation programs, ensuring new products meet consumer demand and comply with international regulations.</li><li>Be the one stop shop for innovation – where commercial team and customers channel their initial ideas and requests before being formalized into innovation projects</li></ul>&nbsp;Cross-Regional Leadership <ul><li>Align regional commercial directors and managers under a global framework.</li><li>Facilitate knowledge sharing and best practices across markets to accelerate growth.</li><li>Act as the key liaison between commercial, operations and innovations teams</li></ul>&nbsp;Regulatory &amp; Compliance Oversight <ul><li>Monitor and interpret global regulatory developments impacting tobacco categories.</li><li>Ensure portfolio decisions adhere to international laws, trade agreements, and corporate responsibility standards.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in engineering ,Business, Marketing, Economics, or related field; MBA strongly preferred.</li><li>12+ years of experience in FMCG, tobacco, or regulated industries, with at least 5 years in global portfolio/category leadership.</li><li>Deep understanding of international tobacco industry dynamics, consumer behavior, and regulatory frameworks.</li><li>Proven track record in global strategic planning, innovation, and cross-market leadership.</li><li>Exceptional communication, negotiation, and stakeholder management skills across diverse cultures.</li></ul>&nbsp;Competencies <ul><li>Strategic global mindset with commercial acumen.</li><li>Ability to balance global consistency with local market needs.</li><li>Leadership and team development across geographies.</li><li>Strong influencing skills in complex stakeholder environments.</li><li>Ethical decision-making and commitment to responsible global business practices.</li></ul>

Role Description:&nbsp; <ul><li>To lead and manage Electrical, Electronics, PLC, and Mechanical maintenance activities across processing and packing assets.&nbsp;</li><li>The role is responsible for ensuring safe, reliable, and efficient operation of equipment by eliminating electrical, automation, mechanical, and process-related. breakdowns, improving equipment reliability and OEE, and strategically reducing unplanned downtime through effective maintenance execution and team leadership.&nbsp;</li></ul> Responsibilities: <ul><li>Lead, coordinate, and manage both Electrical and Mechanical Maintenance teams.&nbsp;</li><li>Provide hands-on technical leadership for electrical, electronics, PLC, and mechanical breakdowns.&nbsp;</li><li>Manage preventive, corrective, and condition-based maintenance activities across all processing and packing equipment.&nbsp;</li><li>Troubleshoot PLC-controlled systems including fault diagnostics, I/O checks, sensors, actuators, and basic logic analysis.&nbsp;</li><li>Oversee mechanical maintenance activities including rotating equipment, conveyors, gearboxes, bearings, and drive systems.&nbsp;</li><li>Guide maintenance teams in root cause analysis (RCA), loss analysis, and implementation of permanent corrective actions.&nbsp;</li><li>Ensure effective maintenance planning, execution, and reporting through SAP PM.&nbsp;</li><li>Own and maintain electrical, automation, and mechanical spare parts inventories, ensuring availability of critical spares.&nbsp;</li><li>Develop maintenance standards, work instructions, and OPLs for electrical, PLC, and mechanical activities.&nbsp;</li><li>Support technician capability development through coaching and technical training (electrical, PLC, and mechanical).&nbsp;</li><li>Ensure compliance with EHS, QFS, and machinery safety standards during all maintenance activities.&nbsp;</li><li>Maintain accurate documentation and records to support internal and external audits (EHS, QFS, KWS, FSSC, etc.).&nbsp;</li></ul> Key Performance Indicators (KPIs):&nbsp; <ul><li>Reduction of unplanned downtime.&nbsp;</li><li>Improvement of equipment reliability and OEE.&nbsp;</li><li>Preventive maintenance on-time completion rate.</li><li>Breakdown response time and MTTR.&nbsp;</li><li>Maintenance cost control and spare parts availability.&nbsp;</li><li>Electrical and Mechanical team capability development.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical &amp; Electronics Engineering or Mechatronics Engineering.&nbsp;</li><li>Minimum 5 years of maintenance experience in manufacturing or FMCG environments.&nbsp;</li><li>Proven experience in leading both electrical and mechanical maintenance teams.&nbsp;</li><li>Strong knowledge of industrial electrical, electronic, automation, and mechanical systems.&nbsp;</li><li>Mandatory PLC knowledge : - Fault finding and diagnostics - I/O modules, field devices, and communication basics - Ability to read and analyze PLC logic&nbsp;</li><li>Solid mechanical knowledge including rotating equipment, gearboxes, bearings, conveyors, and power&nbsp;transmission systems.&nbsp;</li><li>Experience with motors, inverters, servo drives, sensors, actuators, and control systems.&nbsp;</li><li>Experience with SAP PM or similar CMMS systems.&nbsp;</li><li>Strong leadership, problem-solving, communication, and decision-making skills.</li></ul>

Responsibilities: Strategic &amp; Commercial Leadership: <ul><li>Develop and execute the commercial strategy to drive growth across product categories (e.g., vitamins, functional foods, probiotics, and herbal supplements).</li><li>Formulate annual business plans, budgets (A&amp;P and Trade Spend), and sales forecasts, and actively manage the P&amp;L to drive top-line revenue, gross margin improvement, and profitability.</li><li>Identify new business opportunities, strategic partnerships, and channel expansions (modern trade, e-commerce, pharmacy, and healthcare professionals).</li></ul> Market Access and Sales Management: <ul><li>Lead and oversee national sales operations, including regional sales teams, distributors, and key accounts.</li><li>Establish strong relationships and negotiate favourable long-term trade terms and contracts with key national and regional accounts.</li><li>Drive customer and channel engagement initiatives to strengthen brand presence and relationships.</li><li>Manage pricing strategies, trade terms, and promotional budgets in line with profitability goals.</li><li>Establish clear performance metrics (KPIs) and monitor sales productivity, market coverage, and territory growth across all channels.</li></ul> Marketing &amp; Brand Development: <ul><li>Develop and implement marketing strategies and campaigns to position the company as a credible and trusted nutraceutical brand in Indonesia.</li><li>Oversee product launches, lifecycle management, and portfolio strategy.</li><li>Conduct market analysis, consumer insights, and competitive intelligence to guide decision-making.</li><li>Collaborate with R&amp;D and Regulatory teams to ensure all product claims and marketing materials are fully compliant with local regulations.</li><li>Lead digital marketing, e-commerce, and omnichannel initiatives to strengthen consumer engagement and off-take</li></ul> Cross-functional Collaboration: <ul><li>Partner with Supply Chain, Finance, Regulatory, and Medical Affairs for seamless go-to-market execution.</li><li>Align with corporate and regional teams on strategic direction and brand consistency.</li><li>Support accurate forecasting, demand planning, and inventory control to ensure market availability.</li></ul> People Leadership: <ul><li>Build, lead and develop high-performing sales and marketing teams.</li><li>Set clear performance goals, monitor performance, and implement training and capability development programs.</li><li>Foster a culture of collaboration, accountability, and ethical business practices.</li></ul> Key Performance Indicators (KPIs): <ul><li>Achievement of sales revenue, margin, and market share targets.</li><li>Growth in distribution and channel penetration.</li><li>Success of new product launches and marketing campaigns.</li><li>Customer satisfaction and brand awareness.</li><li>Employee engagement and retention within the commercial team.</li></ul> Core Competencies: <ul><li>Strategic &amp; Commercial Acumen: Expertise in P&amp;L management and developing scalable commercial strategies.</li><li>Brand Building &amp; Positioning: Ability to build brand equity and differentiate products in a competitive health market.</li><li>Channel &amp; Customer Management: Mastery of Indonesian trade structures and key account negotiation.</li><li>Analytical &amp; Data-Driven Decision Making: Proficiency in utilizing market data for investment optimization.</li><li>Leadership &amp; People Development: Proven ability to build, inspire, and develop a high-performing commercial team.</li><li>Innovation &amp; Market Insight: Deep knowledge of nutraceutical trends, consumer behaviour, and product innovation cycles</li></ul> Requirements: <ul><li>Education: - Bachelor’s or master’s degree in business, Pharmacy, Nutrition, or Life Science</li><li>10–15 years of experience in Sales and Marketing, preferably in Nutraceuticals, FMCG Health, or Consumer Healthcare.</li><li>Proven leadership in managing commercial teams.</li><li>Experienced in driving new launches or significant expansion of a new portfolio or business unit within a structured corporate environment.</li><li>Strong understanding of nutraceutical market trends, regulatory frameworks, and consumer behaviours.</li><li>Excellent leadership, negotiation, and strategic planning skills.</li><li>Fluency in both English and Bahasa Indonesian is required.</li></ul>

Responsibilities: Grievance &amp; Compliance Leadership: <ul><li>Lead end-to-end employee misconduct investigations (preliminary and detailed), ensuring fairness, consistency, and legal compliance across all cases.</li><li>Own full disciplinary lifecycle: recommend actions, approve issuance of show cause/warning/dismissal letters, and maintain robust, auditable records.</li><li>Drive periodic compliance audits across contract labor suppliers (security, canteen, uniform vendors) and ensure timely corrective action on non-conformities.</li><li>Conduct due diligence and performance reviews of foreign operator agencies; submit data-driven recommendations for contract renewals or terminations.</li></ul> Policy &amp; Process Ownership: <ul><li>Manage centralized document control for all HR policies, procedures, and operational guidelines — ensuring accessibility, version control, and alignment with evolving legal standards.</li><li>Design and deliver compliance training programs for managers and employees, covering HR policy, performance management, and labor law essentials.</li><li>Act as the go-to subject matter expert on employment law, IR best practices, and grievance resolution frameworks.</li></ul> Union Engagement &amp; Strategy: <ul><li>Lead plants transition into a unionized environment: educate leaders and HR on union dynamics, negotiation frameworks, and collaborative engagement models.</li><li>Build and sustain a constructive union relationship — balancing business needs with employee representation through regular dialogue, transparency, and mutual respect.</li><li>Anticipate union-related risks and opportunities; advise leadership proactively on IR positioning and response strategies.</li><li>Drive union readiness programs, including leadership coaching, communication protocols, and scenario planning.&nbsp;</li></ul> Canteen Management: <ul><li>Lead vendor governance for contract labor and canteen operations. Monitor service levels, hygiene, and employee satisfaction; drive timely audits, feedback loops, and improvements.</li></ul> Hostel &amp; Foreign Worker Management (End-to-End): <ul><li>Manage full lifecycle of foreign worker operations: manpower planning, documentation, immigration processes, hostel inspections, welfare coordination, and compliance with regulatory and internal standards.</li><li>Ensure foreign workers are treated with dignity and respect; champion human rights standards and ethical labor practices.</li><li>Coordinate with embassies, Ministry of Home Affairs, Department of Immigration, and labor agencies to ensure seamless processes and timely resolution of issues.</li><li>Oversee hostel living conditions, safety, and welfare programs; act as the primary point of contact for foreign worker concerns.</li></ul> Compliance Audits &amp; Risk Management: <ul><li>Lead and coordinate audits related to labor compliance, human rights, and ethical sourcing across all third-party providers.</li><li>Ensure the plant is audit-ready at all times; track and close findings with urgency and rigor.</li><li>Stay current on evolving labor regulations and proactively adjust policies and practices to mitigate risk</li></ul> Requirements: <ul><li>Bachelors degree in Human Resource Management, Business Administration, Industrial Relations, or related discipline.</li><li>7–10 years of HR experience, with deep exposure to industrial relations, employee relations, labor law, and HR compliance—preferably in a manufacturing, unionized, or FMCG environment.</li><li>Proven track record of managing complex disciplinary cases, union negotiations, and IR matters with sound judgment and integrity.</li><li>Strong working knowledge of Malaysian labor law, Employment Act, Industrial Relations Act, and related regulations.</li><li>Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint); able to prepare reports, dashboards, and present findings with clarity.</li><li>Familiar with HR systems, documentation best practices, and audit standards.</li><li>Excellent stakeholder management and interpersonal skills; able to influence, negotiate, and build trust across all levels—from frontline employees to senior leaders.</li></ul>

Responsibilities: Strategy Development &amp; Execution: <ul><li>Develop &amp; execute a Channel strategies for strategic channels, namely QSR, FSR, Hotels which should be aligned to the overall strategy of Foodservice SSEAHK.</li><li>Define NPD and L&amp;L opportunities that we can bring to our key customers in these respective channels.</li><li>Ensure business processes are in place to support the tools required to execute against the channel/customer strategies.</li></ul> Customer Management: <ul><li>Build and maintain relationships with key influencers, decision makers with regional key customers in SSEA.</li><li>Create and drive JVP with regional Key Accounts like Jollibee, Burger King, McDonalds, Subway, etc., aligned to our strategic ambition.</li><li>Develop Key Account Management program for local country sales teams (including distributors).</li><li>Lead &amp; directly execute QSR/FSR/Hotel plans from International Zone Foodservice.</li><li>Liaise with International Zone Foodservice for global QSR contracts, participate &amp; negotiate contracts with QSR tenders.</li><li>Drive value-creation initiatives/solutions with QSR/FSR/Hotel Key Accounts (e.g. insight-drive menu ideation).</li><li>Gain a deep understanding of customer needs, strategies, consumer/market insights, and business drivers and use these to develop clear customer account plans that are aligned with commercial targets (e.g. NSV, CMA).</li></ul> Financial: <ul><li>Achieve NSV &amp; CCMA objectives in the AOP.</li><li>Effectively manage D&amp;A &amp; A&amp;P allowances to yield the highest NSV.</li><li>Ensure Strategic channels QSR FSR Hotels are achieving its sell-out targets in core countries – PH, TH, HK, MY, SG.</li></ul> Supply Chain: <ul><li>Manage NPD and L&amp;L opportunities for strategic channels (QSR, FSR, Hotel) in SSEAHK.</li></ul> Market Intelligence: <ul><li>Set up systems to ensure best in class sales intelligence (market, competitor activity) is gathered and analysed by Foodservice Marketing for inclusion in the S&amp;OP process.</li></ul> Leadership, Organization, &amp; Team Development: <ul><li>Create/enhance the Channel Management programs for key accounts.</li><li>Train and develop local sales team in core countries on key account management and execution of channel strategies.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in business discipline.</li><li>Fluent in both spoken and written in English.</li><li>Industry Experience&nbsp;</li><li>At least 10 years sales experiences in multinational FMCG with at least 5 years of Key Account Management experience in the QSR/FSR/Hotel channel.</li><li>Experience in any 1 other country is mandatory</li></ul> Technical/Functional Expertise: <ul><li>Strong skills in Key Account Management.</li><li>Proficient in Foodservice trading terms.</li><li>Results driven. Effectively works under pressure towards delivering stretch targets.</li><li>Working knowledge of finance and its effect on both end&nbsp;</li><li>customer and supplier.</li><li>Objective analytical skills. Ability to analyze and use data and solve problems.</li><li>Proficient in negotiation.</li><li>Results-oriented, Team player.</li><li>Strategic business skills and acumen.</li><li>Clarity of thought and strong communication skills.</li><li>Extrovert with pleasing personality.</li></ul>

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8 fmcg Jobs found

Marketing & Experience Manager

Sales Administrator

Country Manager

Senior Manager - Portfolio Development

Maintenance Engineer

Head of Sales and Marketing Nutraceuticals

Manager, Industrial and Employee Relations

Regional Channel Manager - Food Service

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Skills

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8 fmcg Jobs found

Marketing & Experience Manager

Sales Administrator

Country Manager

Senior Manager - Portfolio Development

Maintenance Engineer

Head of Sales and Marketing Nutraceuticals

Manager, Industrial and Employee Relations

Regional Channel Manager - Food Service

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.