Vice President - Government Relations & Public Affairs, Africa

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

Buyer II

SFE (Sales Force Effectiveness) Manager

Role Description <ul><li>The VP of Government Relations &amp; Public Affairs (GR/PA) Africa role aims to enhance business value by positioning our client favourably with governments and civil society in the Africa region. The plurality of Africa’s 53 countries, with their constituencies, cultures, interests, and agendas pose a significant challenge for effective government relations and public affairs, as does unbridled social and political change and substantial ABC issues.</li><li>Advises on political systems, government processes and key personalities within government and civil society for the countries within the region;</li><li>Sets up systems for collecting, interpreting and disseminating intelligence from politics, government and related sectors as reliable input for corporate and business decision-making;</li><li>Advises Our client’s corporate functions and business units on interpreting underlying nuances and cultural subtleties involved in government decision-making;</li><li>Anticipates potential issues from government systems for prompt escalation to Our client’s leadership;</li><li>Identifies significant country and regional political events and trends for inclusion in GR strategies;</li><li>Determines the impacts of regional government policies, tax, finance and regulatory developments on Our client’s business and advises on appropriate strategies and plans for response;</li><li>Assesses complex political and social systems and provides appropriate advice to the regional team.</li><li>The role is expected to maintain a robust understanding of the political environment and drivers for government and civil society stakeholders (local, regional and federal) and be in tune with the cultures, societies and nuances of the countries making up the region. He/she will:</li><li>Work closely with businesses and functions to secure opportunities and manage risks;</li><li>Engage with the government to shape regulatory frameworks and influence policy, advocating on behalf of and interests;</li><li>When decisions are considered, provide balanced perspectives that integrate business, functional, geographical, and temporal perspectives;</li><li>Work together with the business in developing a government-specific Customer Value Proposition that differentiates Our client from its competitors as a partner of choice;</li><li>Map relationships and engagements with government and civil society stakeholders.</li><li>The priority for the Head of GR/PA Africa is to support Our client by providing strategic advice to the business on the one hand and achieving a maximum degree of influence over the regulatory environment in which the company operates on the other, with the central objective of preserving and building the business value. In addition, the role monitors, identifies and influences the operating environment as affected by statutory, legislative and regulatory governmental actions, whether local, regional or federal, that may affect Our client’s operations.</li></ul> Key Responsibilities: <ul><li>The incumbent is expected to possess an understanding of the regional, country and local businesses, political trends and key decision-makers/influencers, and an understanding of the critical drivers for Our client’s Group success.</li></ul> He/she must: <ul><li>Deliver superior policy, country and stakeholder analysis and engagement plans that help to inform credible strategies, often on short notice.</li><li>Develop a robust regional strategy to manage government stakeholders, including identification, engagement planning and relationship management</li><li>Anticipate/monitor policy change and interpret political drivers. Identify business threats and opportunities arising from statutory, legislative or other regulatory governmental action, including mitigation activities.</li><li>Support business leaders in their engagements with decision-makers. - Devise and implement advocacy plans (setting out desired policy outcomes in support of business goals, developing position papers, running engagement programs, etc.) in cooperation with the businesses, functions and in-country resources. - Leverage the informal and formal workings of government, embassies and associations to support the delivery of our clients business objectives.</li><li>Ensure coordination and maximise synergies among GR/Public Affairs, other Non-Technical Risk functions, and the relevant businesses.</li><li>Share GR/Public Affairs best practices with business representatives and actively develop local resources in-country where practical.</li><li>Ensure absolute compliance with applicable government ABC, transparency and ethical standards, and Our client’s Group rules and policies.</li></ul> Requirements: <ul><li>Confident, trusted and mature individual with a minimum 12 years experience in a mix of strategic consulting, analytical, business, government /diplomatic and Regulatory Affairs/Government Relations and Public Affairs roles;</li><li>JD or Masters degree in a relevant area of study (International Relations, Political Science, Public Policy, etc.);</li><li>Ability to understand how technical language in legislative and regulatory proposals could affect Our client’s operations, identify business implications and synthesise policy documents;</li><li>A solid network of political stakeholders within relevant bodies throughout African countries;</li><li>High degree of discretion; unquestioned and uncompromising personal and business integrity;</li><li>Capacity to multi-task and manage complexity and highly fluid situations; - Ability to manage and deliver against compressed deadlines;</li><li>Strong influencing/motivating skills and ability to drive delivery through others;</li><li>Highly developed interpersonal skills, able to work effectively with a wide range of internal and external stakeholders at all levels;</li><li>Experience in Issues Management and Crisis Management;</li><li>Good knowledge of governance and business control frameworks. Evidence of strong analytical skills</li><li>Can-do attitude in accomplishing what is necessary, either through own efforts or through others</li><li>Outstanding communicator; excellent command of English in written and spoken form required; advanced command of at least one additional African language (e.g., French) is a significant advantage.</li><li>Ability to work effectively in cross-cultural and diverse stakeholder environments. Good negotiator and coalition builder.</li><li>Considerable experience in African regulatory frameworks and processes is a requirement.</li></ul>

Responsibilities: <ul><li>Assist in processing financial transactions, ensuring accuracy, timeliness, and compliance with company policies and regulations.</li><li>Analyze transactional data to identify trends, discrepancies, and opportunities for process improvement.</li><li>Identify process gaps and recommend enhancements for improved efficiency.</li><li>Conduct quality checks and audits to verify data accuracy.</li><li>Track transaction case volume and workload in coordination with the team lead.</li><li>Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).</li><li>Collaborate with team members to resolve transactional issues and respond to stakeholder queries.</li><li>Contribute to developing and implementing policies and procedures to standardize transactional processes.</li><li>Participate in continuous improvement initiatives, suggesting enhancements to systems and workflows.</li><li>Assist in preparing financial reports and documentation for audits.</li><li>Maintain knowledge of relevant financial regulations, accounting standards, and best practices.</li><li>Support the transition of transactional services to the shared services center, including data migration and system integration.</li><li>Serve as a secondary contact for HR Business Partners (HRBBPs), Centers of Excellence (COEs), and escalations as needed.</li><li>Ensure timely resolution of complaints to meet compliance requirements.</li><li>Provide training and support to new team members and end-users of transactional systems.</li><li>Collaborate with IT and other departments to optimize transactional systems in alignment with business needs.</li></ul>&nbsp;Requirements: Qualifications and Experience Essential: <ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.</li><li>Minimum of 2 years’ experience in a transactional services or financial analysis role.</li><li>Strong analytical and data analysis skills.</li><li>Proficiency in Microsoft Excel and other data analysis tools.</li><li>Experience with Workday and ServiceNow platforms.</li><li>Familiarity with financial processes and systems, including ERP and HRIS software.</li><li>High attention to detail with a strong commitment to accuracy and quality.</li><li>Effective communication and interpersonal skills; ability to work well in a team.</li><li>Strong multitasking and prioritization abilities in a fast-paced environment.</li><li>Knowledge of financial regulations and relevant accounting standards.</li></ul> Preferred: <ul><li>Experience with process improvement methodologies and a proactive mindset toward change.</li><li>Ability to quickly adapt to new systems, technologies, and processes.</li></ul> Technical and Functional Skills Preferred: <ul><li>Proficiency in Microsoft Office Suite.</li><li>Experience with Workday HCM modules (Core HR, Talent Management, Recruiting, Payroll).</li><li>Familiarity with ServiceNow modules (HR Service Delivery, Incident Management, Knowledge Management).</li><li>Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, advanced functions).</li><li>Knowledge of ERP systems for business process automation.</li><li>Understanding of financial regulations and compliance requirements related to transactional services.</li></ul> Languages <ul><li>Cluj, Romania:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech)</li><li>Manila, Philippines:</li><li>Fluency in English</li><li>Proficiency in at least one additional language (Thai, Mandarin, or Spanish)</li><li>TBD, Mexico:</li><li>Fluency in English and Spanish</li></ul>

Overview: <ul><li>We are seeking a highly skilled Payroll Specialist at our Cluj, Romania office.&nbsp;</li><li>The ideal candidate will be responsible for timely processing of pay for employees working in multiple countries across the region.&nbsp;</li><li>The candidate will be responsible for managing end-to-end payroll process in collaboration with the managed services payroll vendor, perform analysis and generate various reports of payroll results and metrics, while overseeing and guiding payroll analysts through their tasks.</li></ul> Responsibilities: Accountabilities: <ul><li>Liaise with payroll vendors to ensure payroll is processed accurately and on time.</li><li>Facilitate issue resolution for inbound/outbound integration files between the payroll system and third parties.</li><li>Review payroll output reports and distribute them to key stakeholders as necessary (e.g., bank file, GL file, tax remittance).</li><li>Continuously review and improve payroll processes and procedures to enhance efficiency, reduce errors, and improve service quality.</li><li>Calculate wages based on hours worked and administer payments to employees by processing payroll cycles regularly (e.g., weekly, bi-weekly, monthly).</li><li>Maintain accurate records of payroll transactions, employee information, hours worked, leave balances, and deductions.</li><li>Ensure compliance with federal, state, and local tax laws and regulations, including accurate calculation of taxes, benefits, and other deductions.</li><li>Prepare and submit payroll reports, such as tax filings, wage summaries, and contributions to retirement or health plans.</li><li>Address and resolve payroll discrepancies while answering employee questions regarding wages, deductions, and payroll policies.</li><li>Coordinate with human resources or timekeeping departments to verify employee hours and manage attendance records.</li><li>Assist with internal and external audits by providing payroll records and documentation as needed.</li><li>Handle sensitive and confidential information with discretion, adhering to privacy laws and company policies.</li><li>Identify opportunities for process improvements to enhance payroll efficiency and reduce errors.</li><li>Coordinate with benefits providers and manage employee enrollment in benefits programs related to payroll deductions.</li></ul> Requirements: <ul><li>A bachelors degree in accounting, finance, business administration, or a related field is often required (MBA preferred)</li><li>Around 2-3 years of relevant experience with processing payroll for multiple countries and / or large populations</li><li>Experience with third party payroll vendor management</li><li>Familiarity with federal, state, and local payroll regulations, tax laws, and compliance requirements</li><li>Experience with Workday and ServiceNow platforms and services</li><li>Verbal and written communication skills for interacting with employees and explaining payroll-related information</li><li>Ability to analyze payroll data, prepare reports, and make recommendations based on findings</li></ul> Preferred: <ul><li>Understanding of process improvement methodologies to enhance payroll operations and efficiency</li><li>Willingness to stay updated with the latest payroll practices, technologies, and regulatory changes</li><li>Good interpersonal skills to work collaboratively with other departments, such as human resources and finance</li><li>Ability to handle sensitive and confidential information with discretion and integrity</li></ul> Technical knowledge and skills: <ul><li>Experience with timekeeping systems</li><li>Experience with configuring ServiceNow HR Service Delivery to manage payroll inquiries and service requests</li><li>Skills in managing and analyzing payroll data within ServiceNow, including reporting on service requests and payroll discrepancies</li><li>Proficiency in Microsoft Office applications</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li><li>Familiarity with Human Resource Information Systems (HRIS) and their integration with payroll systems</li><li>Understanding of basic accounting principles and practices as they relate to payroll, such as general ledger entries and reconciliations</li></ul> Languages:&nbsp; <ul><li>Fluency in English and proficiency in at least one additional language (French, Italian, Spanish, Romanian, or Czech), both spoken and written, is required.</li></ul>

Responsibilities: <ul><li>Support migration of Indirect Procurement processes from other Global countries to Alabang and prepare Indirect Procurement related process documentation (process maps and work instructions)</li><li>Become a Subject Matter Expert for Indirect Procurement related topics</li><li>Handle and resolve escalated procurement processing issues</li><li>Answer and resolve suppliers, stakeholders and AP queries to ensure timely resolution&nbsp;</li><li>Maintain supplier master data information in relevant systems</li><li>Ensure proper processing of PR’s and PO’s</li><li>Perform compliance checks&nbsp;</li><li>Expedite POs&nbsp;</li><li>Answer tickets (Procurement Helpdesk)</li><li>Manage invoice pricing issues</li><li>Create, maintain Info Record &amp; source lists</li><li>Spot Buy / Requisition Based Sourcing</li><li>Execute all procurement activities in-scope</li><li>Prepare and process eRFQ’s</li><li>Smaller Contract (value/complexity) negotiation &amp; execution&nbsp;</li><li>Execution of Projects assigned by Commodity Management&nbsp;</li><li>Desk Research and Price Comparison</li><li>Supplier training on tools</li><li>End-user Trainings</li><li>Savings reporting</li><li>Maintain communication with suppliers, stakeholders and other Indirect Procurement members</li><li>Execute periodically PR/PO audit queries or upon request KPI’s measurements</li><li>Ensure compliance with applicable company policies&nbsp;</li><li>Contribute to continuous improvement initiatives within the function, ensuring that improvements are incorporated in the work routine</li><li>Support robust compliance environment with applicable policies, procedures and processes</li><li>Build relationship with key stakeholders including suppliers</li><li>Support local BU owners, Function representatives or other Procurement team members to solve issues in a timely manner,</li><li>Build strong relationship with key stakeholders,</li><li>Attend team meetings and trainings as required.</li></ul> Requirements: <ul><li>Good Experience in Indirect Procurement (5+ years)</li><li>Previous experience in shared service environment</li><li>Good of MS office; very good Excel and other relevant tools for the function</li><li>SAP PR2, S/4</li><li>Good communication skills&nbsp;</li><li>Very good English language skills in speech and writing + additional language on top of Filipino</li><li>preferred (Chinese, Spanish, German, French, etc.)</li><li>Diversified Industrial Products/Manufacturing industry experience preferred</li><li>Good command of other languages is a very important asset</li></ul>

Job Purpose: <ul><li>An SFE Manager is responsible for optimizing the performance and productivity of a sales team through strategic planning, analytics, and process improvements.&nbsp;</li><li>This role involves developing and implementing sales strategies, monitoring key performance indicators (KPIs), and ensuring the alignment of sales efforts with business objectives.</li></ul> Responsibilities:&nbsp; <ul><li>Develop and execute sales force effectiveness strategies.</li><li>Align sales team efforts with overall business goals.</li><li>Design territory and sales team structures for optimal coverage.</li><li>Define and track KPIs (e.g., sales growth, conversion rates, call productivity).</li><li>Conduct sales data analysis to identify trends, gaps, and improvement areas.</li><li>Provide insights and recommendations to senior management.</li><li>Optimize sales workflows and reduce inefficiencies.</li><li>Implement CRM tools and other sales automation solutions.</li><li>Ensure data-driven decision-making within the sales team.</li><li>Identify gaps and provide sales training programs.</li><li>Develop coaching initiatives to enhance sales team capabilities.</li><li>Ensure adherence to best practices in sales execution.</li><li>Monitor industry trends and competitor performance.</li><li>Provide insights to adjust sales strategies accordingly.</li><li>Work closely with marketing and product teams for aligned messaging</li><li>Liaise with marketing, operations, and finance teams for seamless execution.</li><li>Support business planning and forecasting.</li><li>Facilitate communication between sales teams and senior leadership.</li></ul> Job Dimensions (Indicate key factors and figures): <ul><li>KPIs within identified units</li><li>Measures overall revenue growth in the identified units.</li><li>Tracks the company’s share in specific therapeutic areas or regions.</li><li>Compares actual sales versus assigned targets.</li><li>Measures revenue contribution per sales rep.</li><li>Number of visits made to HCPs (doctors, pharmacists) per rep.</li><li>Percentage of target customers (HCPs, institutions) engaged.</li><li>Measures quality of engagement with HCPs.</li><li>Tracks usage of CRM, e-detailing, or remote engagement tools.</li><li>Evaluates the accuracy of segmenting HCPs based on potential.</li><li>Measures HCPs satisfaction with salesforce interactions.</li><li>Number of medical education sessions, roundtables, or speaker programs conducted.</li><li>Evaluates cost-effectiveness of sales visits.</li><li>Compares performance across different territories.</li><li>Ensures optimized stock levels and reduced wastage.</li></ul> Requirements: Education: <ul><li>Minimum bachelor’s in business, Sales, Marketing, analyst or related fields.</li></ul> Experience: <ul><li>5-8 years in sales, business analysis, or commercial excellence roles, preferably in pharmaceutical, FMCG, or technology industries.</li></ul>

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5 french speaker Jobs found

Vice President - Government Relations & Public Affairs, Africa

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

Buyer II

SFE (Sales Force Effectiveness) Manager

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5 french speaker Jobs found

Vice President - Government Relations & Public Affairs, Africa

HR Transaction Delivery Analyst

Payroll Specialist - Specialized Service

Buyer II

SFE (Sales Force Effectiveness) Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.