Senior Executive - HSE

Sales Administrator (Contractual)

Technical Delivery Manager, Core Banking

Associate Engineer – Factory Innovation

Infrastructure Finance Analyst (Graduate)

Senior Manager - Talent Management

Senior Manager - Revenue Management

Associate Director - Projects

Director - Project Delivery

Senior Manager - Customer Experience

Role Description: <ul><li>Senior Executive, Health &amp; Safety provides support and assistance in the monitoring, recording, reporting of HSE issues within DHCM’s residential communities, project site, offices, and other related assets.</li></ul> Responsibilities: <ul><li>The job holder assist, support and coordinate in performing compliance audits, inspections, and reviews, and by constantly improving staff, resident, tenant, contractor, service providers &amp; supplier awareness on HSE risks and management controls.</li><li>Health &amp; Safety Management: Act as a focal point for HSE in allocated work location and responsible to ensure the Implementation of the Health and Safety Management System.</li><li>Enforce policies to establish a culture of health and safety in the delivery of services.</li><li>Ensure that the communities, infrastructure, and auxiliaries meet the highest standards for Health &amp; Safety and fully complies with the statutory requirements of the regulatory authorities Monitor the legal compliance of the allocated location and report any deviation immediately to respective department and to the line manager.</li><li>Attend HSE incidents, accidents and near misses, investigate and corrective actions implemented and keep the records up to date and prepare trend analysis report.</li><li>Take immediate action in case of observing an unsafe act or condition posing an imminent risk and carry out the required communications with all concerned stakeholders.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field.</li><li>Lead Auditor qualifications ISO 45001.</li><li>NEBOSH IGC Level 3 qualification in HSE.</li><li>Minimum 5 years of overall experience in Facilities Management / community.</li><li>Management similar or large projects, community, and large malls in HSE role.</li><li>Good knowledge and experience of using automated applications for HSE management</li></ul>

Responsibilities: Administrative Support: <ul><li>Support Business Development Managers and Away from Home Team on administrative data on sales.</li><li>Support Team in updating Team’s Budgets, D&amp;A, A&amp;P spending, and other optimization.</li><li>Lead in AR/AP collection with all Distributors in monitoring, managing and clearing out claims.</li><li>Liaison with Distributors in any request for samples, products, and leg-work.</li><li>Support in key events and activations in the region.</li><li>Conducts Market Visits – to check deployment and execution.</li></ul> Pricing and Claims Maintenance: <ul><li>Check prices being invoiced to customers match internal pricing files. Upload new prices into the system.</li><li>Complete and submit internal forms for price approvals.</li><li>Data entry of promotional activities by price level and date.</li><li>Customer contact point for damaged goods claims. Ensure internal departments complete investigations and provide updates to the customer.</li><li>Ensure all claims are processed per contractual requirements, run tracking process for all outstanding commercial and operational claims.</li><li>Review all A&amp;P claims/invoices to make sure they match what was approved in dollars spent and the promotional activities were completed.</li><li>Clean, sanitize, and process claims of distributors for KHC payments.</li></ul> Reports Generation: <ul><li>Prepare the demand planning file in preparation for the monthly demand cadence.</li><li>Weekly sales reports and out of stock report.</li><li>Distribution and KPI reports from datasets received from customers in monthly basis.</li><li>Lead in acquiring and creating market relevant data: Price Index, Market Scan, SKU Pricing, etc.</li><li>Markets Relevant – Thailand, Vietnam &amp; Other Market</li></ul> Orders Execution &amp; Accounts: <ul><li>Check orders received match values from the demand planning cycle. Follow up with the customer on variances and missing purchase orders.</li><li>Provide updates on order statuses to the customer. Develop a routine in which the updates are provided to increase customer satisfaction.</li><li>Liaise with other affiliates internationally to receive documents or information necessary to fulfill orders or new product scoping. Ensure all documents are received before orders arrive at port.</li><li>Advise third party re-labelers of incoming orders, their quantity and timing to ensure a smooth stickering process so the products can be released to the trade as efficiently as possible.</li><li>Support the accounts receivables team on overdue invoices from the customer. Find out the reason for late payment and agree with the customer on when payment will be made.</li><li>Work closely with the customer and accounts payable team to ensure all ‘proof of performance’ documents have been provided so can make timely payments.</li></ul> Requirements: <ul><li>Education &amp; Experience: 2 years working at medium to large FMCG company. If not, then must have a bachelor’s degree.</li><li>Required Skills and Competencies: English at professional standard, organised mindset, effective and efficient communication both in-person and on email, Microsoft Excel,</li><li>Personality / Attitude: Takes ownership, self-determination, always looking to improve, friendly and interpersonal skills.</li></ul>

Responsibilities: <ul><li>Lead and manage a team working on Core Banking ATM Host Systems and CustomerStatements development</li><li>Lead end-to-end delivery of ATM host and statement solutions, ensuring on-time, quality, and cost-effective delivery.</li><li>Manage the development, maintenance, and enhancements of systems using COBOL, RPG, and DB2 on AS400.</li><li>Oversee deployments using ALDON for automation and version control on AS400 platforms.</li><li>Collaborate with business and technology stakeholders to define project scope, deliverables, timelines, and resources.</li><li>Ensure compliance with security protocols, including encryption standards for ATM transactions.</li><li>Apply DevOps practices to improve automation, deployment, and operations.</li><li>Coordinate cross-functional teams and manage third-party vendors where applicable.</li><li>Monitor delivery progress, risk mitigation, and issue resolution throughout the project lifecycle.</li><li>Provide leadership and mentorship to technical teams and ensure alignment with business goals.</li><li>Support incident management, root cause analysis, and continuous improvement for ATM-related production issues.</li><li>Provide status updates, risk assessments, and delivery timeliness to business and IT stakeholders</li><li>Maintain documentation for release schedules, QA metrics, and issue logs.</li><li>Apply best practices in software development, documentation, and version control.</li><li>Participate in code reviews and ensure adherence to security and coding standards.</li><li>Drive continuous improvement and automation initiatives within the team.</li><li>Provide hands-on guidance and mentoring to junior team members.</li></ul> Requirements: <ul><li>Over 9 years of experience in banking IT systems, with at least 4–5 years in ATM Host system management</li><li>Strong hands-on knowledge of AS400, COBOL, and RPG</li><li>Experience with DB2 and ALDON on AS400</li><li>Good understanding of ATM systems including encryption/security protocols</li><li>Solid knowledge of DevOps tools and practices</li><li>Proven ability to manage complex projects and lead delivery teams</li><li>Strong understanding of system development life cycle (SDLC), Agile, and hybrid methodologies</li></ul>

Responsibilities: Drives Business Growth <ul><li>Leads commercializing solutions for new process/material innovations into manufacturing facilities.</li><li>Define, plan &amp; execute process trials with R&amp;D developers &amp; Manufacturing team to validate performance, quality, efficiency &amp; stability.&nbsp;</li><li>Identifies &amp; resolves technical &amp; material issues during commercialization.</li><li>Creates process material &amp; process specifications for the plant during handover.&nbsp;&nbsp;</li><li>Collaborates with Product Developers, Technical Service, engineers, supplier &amp; Manufacturing to ensure smooth project handover.&nbsp;</li><li>Supports continuous improvement &amp; standardization of process &amp; material quality specification.&nbsp;</li></ul> Leadership <ul><li>Functions as a Program/Project Manager, Planner, Coordinator, Communicator, and Technical Expert.</li><li>Provides strategic input to cross-functional teams and influences decision-making through technical insights.</li></ul> Innovation / Creativity <ul><li>Identifies &amp; implements process productivity &amp; sustainability improvements workstreams.</li><li>Collaborates with suppliers and global resources for scaling new process solutions.</li></ul> Technical Expertise <ul><li>Serves as the subject matter expert in process engineering (equipment &amp; process flow), raw material specification &amp; Pringle chip finish goods quality.</li><li>Maintains up-to-date knowledge of current operational process technology &amp; finished process quality performance.&nbsp;</li></ul> People Management <ul><li>Manages one direct report, setting performance expectations, conducting evaluations, and supporting career development.</li></ul> Other Duties <ul><li>Based in Enstek Malaysia, with travel (~20%) to manufacturing sites, suppliers, and regional offices.</li><li>May require extended hours, shift work, or weekend support depending on project needs.</li><li>Occasional hands-on operation of process equipment.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering (Chemical, Process, Mechanical, or Food), Food Science/Process /Technology degree or any related field.</li><li>Minimum 3–5 years’ experience in process development or manufacturing within the food industry. Past managerial experience is preferred.&nbsp;</li><li>Fluent in Bahasa Melayu &amp; English language.&nbsp;</li><li>Technical &amp; Process Knowledge</li><li>Strong understanding of food/process engineering principles (e.g., heat transfer, powder flowability, mass balance, rheology, fluid dynamics, drying, mixing, extrusion, etc.).</li><li>Experience with scale-up from lab/pilot plant to full-scale production.</li><li>Knowledge of manufacturing systems, automation, and equipment capability.</li><li>Familiarity with process validation (CQV – Commissioning, Qualification, Validation).</li><li>Commercialisation &amp; Project Execution</li><li>Able to translate R&amp;D prototypes into commercially viable and scalable processes.</li><li>Competence in trial planning, DOE (Design of Experiments), and data analysis to optimize processes.</li><li>Experience with equipment commissioning, line trials, and factory acceptance testing (FAT/SAT).</li><li>Understanding of manufacturing cost drivers and process efficiency. (OEE, yield loss, etc)</li></ul>

Responsibilities: Accountabilities Financial Analysis &amp; Modelling Support: <ul><li>Assist in preparing, maintaining and updating financial models for infrastructure projects.</li><li>Support financial analysis including business cases, feasibility studies, valuation exercises and investment assessments.</li><li>Collect and organise financial and operational data required for project evaluations.</li><li>Perform sensitivity analyses and scenario modelling under supervision of senior team members.</li><li>Assist in reviewing project budgets, forecasts, and cost estimates.</li></ul> Research &amp; Market Intelligence; <ul><li>Conduct research on infrastructure sectors, market trends, financing structures and industry developments.</li><li>Monitor relevant regulatory developments, government initiatives and infrastructure investment activity.</li><li>Gather benchmarking information relating to infrastructure assets, concessions, PPP projects and financing structures.</li><li>Maintain internal databases of comparable transactions and market intelligence.</li></ul> Transaction &amp; Project Support: <ul><li>Assist with the preparation of presentations, information memoranda, briefing notes and investment committee materials.</li><li>Support due diligence activities by coordinating information requests and organising documents.</li><li>Assist in tracking transaction workstreams, key milestones and deliverables.</li><li>Support the review and organisation of technical, commercial, legal and financial reports.</li></ul> Stakeholder Coordination: <ul><li>Coordinate with internal departments including Development, Legal, Commercial, Strategy and Operations.</li><li>Support engagement with consultants, advisors and external stakeholders.</li><li>Attend meetings, prepare meeting summaries and track follow-up actions.</li><li>Assist in preparing materials for senior management discussions.</li></ul> Reporting &amp; Administration: <ul><li>Prepare periodic reports, dashboards and management presentations.</li><li>Maintain organised electronic filing systems and document repositories.</li><li>Support preparation of monthly, quarterly and annual reporting requirements.</li><li>Assist in ensuring data quality, consistency and completeness across reports and analyses.</li></ul> Learning &amp; Development: <ul><li>Develop understanding of project finance, infrastructure investments, PPP structures and financial analysis techniques.</li><li>Participate in internal training programmes and professional development initiatives.</li><li>Build familiarity with infrastructure sectors including utilities, transport, district cooling, energy and public infrastructure.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in Finance, Economics, Accounting, Business Administration, Engineering, Mathematics or a related discipline.</li><li>Graduated within the last 0–2 years.</li><li>Strong academic record preferred.</li><li>No prior full-time work experience required.</li><li>Internship experience in finance, investment banking, consulting, real estate, infrastructure, accounting or related fields is advantageous but not mandatory.</li><li>Evidence of strong academic, extracurricular or project-based achievements is desirable</li></ul> Job Specific Skills <ul><li>Strong analytical and numerical skills.</li><li>Proficiency in Microsoft Excel and PowerPoint.</li><li>Basic understanding of corporate finance and financial statements.</li><li>Strong attention to detail and commitment to accuracy.</li><li>Ability to conduct structured research and synthesise information.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management abilities.</li><li>Willingness to learn and work across multiple infrastructure sectors.</li></ul>

Responsibilities: Talent Management Operations: <ul><li>Support HRBP, hiring managers and employees to set clear probation goals, ensuring these are uploaded on the system, and that probation reviews are conducted in time.</li><li>Work with the VP-Human Capital and company Leadership team to ensure goal setting is conducted on time, with SMART goals, which support the achievement of company annual strategic objectives.</li><li>Create suitable training materials and internal communications to educate and remind employees of the importance of the performance management cycle and how to effectively navigate Tahweel.</li><li>Support HRBPs in the administration and reporting of performance improvement plans to ensure underperformance is effectively managed.</li><li>Support the VP- Human Capital in the co-ordination and delivery of all performance rating calibration sessions and Talent Reviews, taking ownership for maintaining master documents and final outputs.</li><li>Support the VP-Human Capital to ensure Succession Plans workshops and outputs are completed on time, and in the nominations for high potential development programmes and initiatives.</li><li>Support in the creation of guidelines and templates for individual development plans and ensure these are saved centrally with bi-annual reviews to assess progress against plans for all key talents.</li><li>Provide insights and recommendations to improve Talent Management to enhance the employee experience and business outputs.</li></ul> Talent Management Metrics &amp; Reporting: <ul><li>Assist in the identification of key metrics which will be used to measure how successfully company implements Talent Management activities.</li><li>Contribute to data preparation, dashboards, and reports in support of strategic decision-making, as it related to Talent Management activities.</li><li>Own all status reporting to ensure stakeholders are kept informed of approach and completion rates for all annual, cyclical activities.</li></ul> Compliance &amp; Data Support: <ul><li>Ensure that all Talent Management activities are compliant with UAE labor laws and company policies.</li><li>Work with the VP-Human capital to ensure all Talent Management activities are in line with the DOE and ensure any internal audit recommendations and implemented timely.</li><li>Act as a Tahwheel super user, educating and upskilling HRBP, stakeholders and employees on the functionality of the system.</li><li>Coordinate with IT for improvements in Tahwheel and issue resolution.</li></ul> Requirements: <ul><li>Bachelor’s degree in HR or related field</li><li>Additional qualifications: CIPD/SHRM will be an advantage Minimum experience</li><li>Minimum of 3-6 years of relevant experience Skillset (job specific technical &amp; system skills if applicable)</li><li>Detailed Understanding of the UAE Labour Law.</li><li>Understanding of or exposure to the media/entertainment industry will be an added advantage.</li></ul>

Responsibilities: <ul><li>Develop pricing strategies and tactics to drive profitable visitation by implementing effective admissions pricing development strategy, including discounts, seasonal structure, package structure, promotions, and channel strategy</li><li>Manage product offerings to optimize revenues and ensure proper implementation</li><li>Provide the organization with in-depth analyses and actionable business insights to maximize profits through the application of forecasting, pricing optimization and demand management in order to achieve company financial goals.</li><li>Record and analyze sales data to better understand guest/client behavior by identifying trends, patterns, and irregularities in consumer transactions.</li><li>Conduct consumer research to generate insights and create tools that allow for visual analysis of data</li><li>Prepare weekly and monthly reporting in regard to sales and booking data and lead business reviews with stakeholders</li><li>Prepare the production of annual budget by providing insight into future sales volumes and revenues and identifying risks and opportunities</li><li>Create and maintain business relationships with key stakeholders in Sales, Marketing, Distribution, Finance, IT, and Operations to identify opportunities to improve long-term company profits as well as execute the plans on a daily basis</li><li>Conduct competitive research and industry benchmarking to provide background information for the Pricing strategy and Identify industry practices in Revenue Management</li><li>Implement processes and drive recommendations for Sales and Ticketing and identify procedures for effective workflow&nbsp;</li><li>Ensure available technology is fully utilized and understood according to requirements.</li><li>Create and maintain high standards of data quality through system maintenance and audits</li><li>Assist the Sales &amp; Marketing Teams in defining marketing campaigns and sales actions, to ensure that the right people are reached at the right time, in the right place, with the right price</li><li>Set targets for selling and upselling to sales or reservation departments&nbsp;</li><li>Identify gaps and recommend opportunities at both park/assets and corporate level and engage resources into activity planning to achieve revenue targets</li><li>Ensure relevance of pricing research and data used in price recommendations and provide feedback on pricing and packaging</li><li>Ensure relevant reporting is delivered in a timely manner to the right stakeholders</li><li>Identify tools and processes allowing for improved control and visualization and ensure available technology is fully utilized and understood&nbsp;</li></ul> Requirements: <ul><li>Minimum of 5-7 years professional working experience in Hospitality, Tourism, Government, Theme Park industry or FMCG&nbsp;&nbsp;</li><li>Team leadership, coaching, development, recruitment and alignment within Sales, Marketing and eCommerce teams</li><li>Strategic commercial planning and execution</li><li>Degree in Business Administration and/or Hospitality Management</li><li>Experience with pricing strategy and forecasting is essential.</li></ul>

Responsibilities: <ul><li>Oversee the preparation and documentation of Job Requisitions, ensuring alignment with workforce plans and business objectives in collaboration with cross-functional departments.&nbsp;</li><li>Guide project management strategies and delivery activities in coordination with Section Heads and Project Leads, ensuring company projects are executed efficiently and in line with the overall strategic plan.</li><li>Oversee the management of multiple projects across the business, ensuring monitoring of progress and successful completion of projects while aligning outcomes with the company’s strategic objectives and growth priorities.</li><li>Drive communication plans while ensuring its execution to effectively resolve any anomalies that may arise during Project completion phase.</li><li>Manage actual cost verses budget on periodic basis and oversee financial reports/data related to project’s financial performance.</li><li>Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget ensuring project delivery schedule is in alignment with business objectives.</li><li>Lead efficient and compliant project management and budget management for multiple projects across the Company while imposing Projects delivery process within assigned budgets to ensure its timely completion.</li><li>Support with the implementation of&nbsp;contractors mitigation plan for the project along with execution plan, procurement, acceleration program and resources allocation to ensure that schedules are maintained within agreed time-frame.</li><li>Support the commercial function throughout the client lifecycle, enhancing client relationship for projects and working closely with stakeholders in-order to plan, execute, and troubleshoot issues that arise on projects.</li><li>Prepare user manuals, training materials, and other documents as needed to enable successful project implementation and turnover of the process or system to the clients.&nbsp;</li><li>Collaborate closely with various Sectors to successfully execute technical assignments while meticulously assessing both anticipated and unforeseen risks and values.</li><li>Oversee Statutory &amp; Authorities compliance and ensure quality and engineering works are complied with standard norms and Company’s expectations.</li><li>Navigate relationships including complex situations with clients and partners with professionalism and proactive problem-solving.</li><li>Provide technical support to the commercial team for key activities in areas of technical focus related to projects.</li><li>Analyze information and ensure that reports are consolidated for management review.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s / master’s degree in Civil Engineering/ architectural engineering/ Construction</li><li>Project Management Professional (PMP) certification – preferred</li><li>Understanding of industry-specific delivery standards and technologies,&nbsp;statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Min of 12-15+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams.&nbsp;</li><li>Preferably 5+ years of experience with a developer.</li></ul>

Responsibilities: <ul><li>Define, develop, and lead the company-wide project management strategy, ensuring all assigned project delivery activities support and advance the organizations strategic plan and business goals.</li><li>Lead as an ultimate escalation point for resource constraints, delivery challenges, and project risks, providing executive-level support to resolve critical issues and maintain delivery momentum.</li><li>Oversee and ensure rigorous management of project budgets, including monitoring actual costs versus budgets, approving financial reports, and driving cost optimization to safeguard financial performance.</li><li>Lead the governance of project change requests, ensuring timely communication of schedule and budget impacts. Drive proactive risk identification, assessment, and mitigation across all projects to minimize business disruption.</li><li>Provide oversight and strategic direction on contractor mitigation plans, procurement strategies, resource allocation, and acceleration programs to ensure projects meet agreed timelines and quality standards.</li><li>Collaborate closely with the Procurement and Contracts Department to ensure all necessary requirements are identified and addressed promptly, facilitating informed and efficient decision-making.</li><li>Cultivate and sustain strong relationships with internal and external stakeholders, including senior clients and commercial teams, enhancing collaboration and addressing escalations effectively.</li><li>Collaborate with sector heads, technical teams, and commercial functions to align project execution with broader organizational objectives, ensuring seamless integration and delivery of complex technical assignments</li><li>Champion the implementation of standardized, compliant project management processes and quality controls across all projects. Ensure adherence to statutory, regulatory, and company standards, including safety and engineering norms.</li><li>Guide the development and dissemination of critical project documentation, training materials, and user manuals to enable effective project handover and operational readiness.</li><li>Oversee the consolidation and analysis of project data and performance reports to inform executive decision-making and continuous improvement initiatives.</li><li>Establish clear roles, responsibilities, and authority levels across the project team, ensuring all members have a shared understanding of their accountabilities and reporting relationships to drive effective collaboration and execution.</li><li>Delegate tasks and decision-making authority appropriately across the team, promoting ownership and accountability while maintaining oversight to ensure alignment with project objectives and organizational standards.</li><li>Lead critical strategic initiatives by coordinating cross-functional teams and managing regulatory compliance and stakeholder engagement to ensure alignment with organizational goals.</li><li>Stay up to date with industry trends, emerging technologies, and global best practices in project management and real estate development. Apply relevant insights and develop opportunities to enhance delivery methods, ensure competitiveness, and drive innovation across projects.</li></ul> Requirements: <ul><li>Must have project delivery experience managing large-scale, complex developments, including 8+ years in a senior leadership role.&nbsp;</li><li>Bachelors or Masters degree in Civil Engineering, Architectural Engineering, or a related discipline.</li><li>Experience in managing the full project lifecycle - from initiation and planning through execution, monitoring, handover, and close- out.</li><li>Min of 15–20+ years experience, including 8+ years of experience in a senior leadership/project lead role - managing large-scale/ multi-disciplinary projects and teams. 5+ years of experience with a developer - preferable.</li><li>Understanding of industry-specific delivery standards and technologies, statutory, regulatory, and quality compliance requirements relevant to project delivery.</li><li>Familiar with UAE Building Codes, Environmental regulations, and Dubai construction laws</li></ul>

Responsibilities: <ul><li>Provide support to the section head in developing and implementing a strategic vision for the digital channels and customer experience that aligns with the companys overall goals and objectives.</li><li>Develop a roadmap for digital transformation initiatives, including timelines, resources, and budgets</li><li>Identify opportunities to improve digital channels and customer service by staying up-to-date with industry trends and implementing best practices.</li><li>Drive the development and enhancement of customer self-service digital solutions as the Business lead and work along with the IT team – App/ portal, Whatsapp/ Chatbot, Kiosks, Token machines, etc.</li><li>Improve overall customer experience across the prospect and customer journeys from lead generation till sale, and through to post-sale services.</li><li>Revise the processes offered on the self-service channels in context of a digital-first experience.</li><li>Provide the business with customer feedback and insights that enhance customer experience and engagement.</li><li>Ensure all digital touchpoints in the processes, and communications and templates going out to customers and prospects is up to date.</li><li>Collaborate with other departments, such as IT, Marketing, Sales, and Customer care to ensure smooth delivery and operations of digital channels.</li><li>Collaborate with cross-functional teams to drive process improvements for a digital-first approach.</li><li>Lead and oversee transformation projects related to call center operations, including implementing new technology, system upgrades, and process improvements.</li><li>Work closely with the CX team to incorporate customer insights into commercial strategy development, enhancing customer satisfaction and retention.</li><li>Represent the Customer experience team in cross-functional meetings, and provide regular updates to senior management.</li><li>Develop strategies to enhance the customer lifecycle and maximize lifetime value, driving both customer loyalty and revenue growth.</li><li>Leverage advanced analytics to track market performance, customer behavior, and competitive positioning, ensuring decisions are guided by actionable insights.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Management/ Marketing/ Digital Transformation/ Customer Experience/ Business Analytics, or a related field. Master’s degree - preferred</li><li>Certifications in Business Analytics, Customer Journey Mapping, or Service Design - preferred</li><li>Min. 7-8 years relevant experience in digital technologies and tools with minimum 4 years managing teams and developing and implementing digital strategies.</li><li>Proven experience in delivering digital transformation initiatives within complex organizations, including the development and implementation of customer self-service channels such as WhatsApp, chatbots, and customer portals.</li><li>Prior experience in customer experience design or consumer research and/ or real estate industry is an added advantage</li></ul>

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139 full cycle implementation Jobs found

Senior Executive - HSE

Sales Administrator (Contractual)

Technical Delivery Manager, Core Banking

Associate Engineer – Factory Innovation

Infrastructure Finance Analyst (Graduate)

Senior Manager - Talent Management

Senior Manager - Revenue Management

Associate Director - Projects

Director - Project Delivery

Senior Manager - Customer Experience

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Skills

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139 full cycle implementation Jobs found

Senior Executive - HSE

Sales Administrator (Contractual)

Technical Delivery Manager, Core Banking

Associate Engineer – Factory Innovation

Infrastructure Finance Analyst (Graduate)

Senior Manager - Talent Management

Senior Manager - Revenue Management

Associate Director - Projects

Director - Project Delivery

Senior Manager - Customer Experience

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.