GBS – Partner Management

Production / Sales Project Coordinator

Customer Experience Manager

Junior Counsel

Consumer Engagement Manager (Marketing)

rNPS Manager

Senior Manager- US Tax

Communications Business Partner

ASC - Technical Writer

ASC Harbor Pilot

Purpose of the Role: <ul><li>Effective Operational Governance &amp; optimization of the service delivery/quality across GBS towers (RTR, PTP, OTC, HTR) – provided by a mix of inhouse / outsourced workforce – across the AMEA region.&nbsp;</li></ul> Responsibilities: <ul><li>As an instrumental part of the Regional GBS support to the BUs in the region, this position will</li><li>Act as intermediary between GBS Delivery teams &amp; BUs to oversee operational governance and feedback loops&nbsp;</li><li>Identify and lead CI / productivity opportunities in RTR, PTP and OTC processes conducted out of GBS, with inputs gathered from the GBS operations team and/ or onshore Finance teams in Business Units (BUs)</li><li>Leverage best practice and globalized standards from across GBS teams for the AMEA GBS Delivery teams&nbsp;</li><li>Lead GBS related strategic Change Management/ communications BUs</li><li>As the onshore focal for GBS operations/ service delivery quality, this position will support the RDP as:</li><li>Custodian of the regional GBS reporting and deliverables calendar/ cadence</li><li>Work with the GBS teams and BUs to ensure major operations escalations / month-end issues are resolved timely</li><li>Oversight of GBS performance metrics (regional metrics and global 3*3 metrics)</li><li>Regional SOX Focal point across RTR, PTP and OTC processes conducted out from GBS. This includes the scrub / review of the GBS controls documentation, as well as coordinating completion of testing.</li><li>Governance of contract with the BPO Service Provider. This includes Roles &amp; Responsibilities/ Service Level Agreement (SLAs)/ Volume &amp; Resource Capacity/ Change Orders / Monthly Invoicing / IT access requests</li></ul> Interfaces: Stakeholders that this position will need to work closely with include:&nbsp; <ul><li>Onshore Financial Controlling and Procurement teams at the BU, Regional and Global levels</li><li>IT teams at the Regional and Global levels</li><li>Global RTR, STP/PTP and OTC Process Leads</li><li>All GBS Delivery teams supporting AMEA – captive and outsourced</li><li>Global and Regional Internal Controls team</li><li>External statutory auditors and internal auditors</li></ul> Requirements: <ul><li>Bachelor’s degree and 10-15 years of experience in shared services domains, with min of 2 years of experience interacting/ overseeing / performing with outsourced operations teams</li><li>Working operational knowledge of one or more GBS functional domains (RTR, PTP, OTC in particular)&nbsp;</li><li>Proven hands-on experience on implementation of CI / productivity initiatives&nbsp;</li><li>Active experience of working across globally matrixed organizational constructs</li><li>Strong interpersonal and communications skills (both written and verbal) across levels of the organization</li><li>Good project management skills and ability to influence change. Experience presenting results to an executive team</li><li>Strong analytical and problem-solving skills – effectively evaluates information/data to make decisions; able to pin-point and resolve problems at the source; anticipates obstacles and develops plans to resolve</li><li>Motivated Self-starter; able to deal with ambiguities and requires minimal direction to accomplish goals and problem-solve</li><li>Ability to lead and operate across multiple time zones and geographies</li></ul>

Responsibilities: <ul><li>Develop and maintain detailed production schedules to ensure timely completion of assembly projects.</li><li>Coordinate with the production team to allocate resources and manage workflow efficiently.</li><li>Serve as the primary point of contact for project-related communication between departments, suppliers, and customers.</li><li>Facilitate regular meetings to discuss project status, address challenges, and ensure alignment with project goals by tracking project milestones and deliverables, ensuring all stakeholders are informed of progress and any changes.</li><li>Create and maintain comprehensive documentation for all production activities, including work orders, assembly instructions, quality control reports, production outputs, material usage, and inventory levels.</li><li>Ensure all documentation is accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Support the implementation of quality control processes to maintain high standards in the assembly of Bredel pumps.</li><li>Assist in conducting inspections and audits to identify and resolve quality issues promptly.</li><li>Collaborate with the supply chain team to ensure the timely procurement and availability of materials and components required for assembly.</li><li>Monitor inventory levels and coordinate reordering to prevent production delays.</li><li>Address and resolve any material-related issues in coordination with suppliers and vendors.</li><li>Generate regular reports on production performance, including key metrics such as output, efficiency, and quality.</li><li>Provide recommendations for process enhancements and operational improvements based on data analysis.</li><li>Foster a collaborative and positive work environment, encouraging teamwork and effective communication.</li><li>Identify opportunities for process improvements and implement initiatives to enhance productivity and efficiency.</li><li>Liaise with customers to provide updates on project status, address concerns, and ensure satisfaction with the final product.</li><li>Coordinate customer visits and inspections as needed, ensuring a positive and professional experience.</li><li>Gather customer feedback to inform future improvements in production and project management.</li></ul> Requirements: <ul><li>Formal relevant qualifications.</li><li>Electrical/mechanical background.</li><li>Exposure to Project coordination, communications, or a related field.</li><li>Advanced English writing/reading competencies. Fluent.</li><li>Strong writing skills.</li><li>Data analysis skills.</li></ul>

Responsibilities: <ul><li>Responsible for setting the strategy and operating a world class Command Center for our customers experience across all digital channels.</li><li>Manage a team of initially 4 operations specialists.\</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels</li><li>Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience</li><li>Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders</li></ul> Requirements: <ul><li>Experience in working for large organizations and handling complex projects</li><li>For measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset</li><li>A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)</li><li>Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning</li></ul>

Responsibilities: <ul><li>This role supports the Legal &amp; Privacy Head’s daily functions and is a strong ambassador to the trusted ‘gate-keeper’ objectives across sales, marketing, operations, purchasing and other business stakeholders.&nbsp;</li><li>The activities include handling the day-to-day legal team administration linked to business needs.</li><li>Co-ordinate the roll-out of legal / compliance training across all regional hub offices with key focus across commercial, purchasing, and regulatory forms related to the distribution of consumer goods globally in Chinese and English.&nbsp;</li><li>Knowledge of the travel retail distribution channel an advantage.</li><li>Multi-task and be organised across various delegations, ‘ad-hoc’ administrative tasks and assignments.</li><li>Take part in developing internal control initiatives whilst anticipating legal and reputational risks, actively listening, reviewing, and drafting forms, as required.</li><li>Develop and roll-out contract life cycle processes with company stakeholders to finalise forms externally.&nbsp;</li><li>Constructively challenging the status-quo and breaking barriers for effective ‘ways-of-working’.</li><li>Facilitate various projects through the co-ordination, drafting forms and checking thoroughly the processes for compliance.</li><li>Have attention to detail with a proven ability to optimise limited business resources, work collaboratively with different cultures and adapt to agile ways-of-working.</li></ul>&nbsp;Requirements: <ul><li>2 to 4 years of work experience with relevant university qualifications in Law.&nbsp;</li><li>Additional qualifications in business, political science, tax, compliance, languages and communications, will be highly regarded.</li><li>Mandarin Chinese (written + spoken, preferably) to assist in China Hub local form review and staff training.</li><li>Detail-oriented, self-starter and comfortable working independently (in a small team setting) with relevant private practice training and in-house work experience, having proven stakeholder management with a ‘can-do’ mindset.</li><li>Strong awareness and interest in the business of luxury and FMCG brands. Has an entrepreneurial mindset with curiosity across all aspects of B-2-B retail and the end-consumer journeys. Knowledge of the digital marketing and social platform space (i.e., AliPay, Douyin, WeChat, Weibo, Ctrip, etc.) is an advantage.</li><li>Displaying strong awareness over legal issues and curiosity on global consumer trends in the Asia-Pacific region (i.e., digital retail, data-privacy protections, competition, bribery/corruption, customs/trade, etc.).</li><li>Direct mentorship opportunities from daily business interactions across the organisation as well as continuous professional development offered on various topics (i.e., business, soft-skills, etc.)</li></ul>

Responsibilities:Design a holistic HoRecCa and events strategy including the ideal consumer in store journey per type of channel.Manage and develop HORECA activation team in Top cities.Manage the HoReCa and Events partnerships and solidify the business relationships.Working with Brand Engagement Content team to design the total experience for On Premise, and integrates the digital channels (IQOS club and social)Execute with excellence the Consumer Engagement activation in HoReCa, Events, seasonal and other occasions.Manage the full operational part of HoReCa and Events (manpower, processes, flows and systems).Measure and optimize brand activations to maximize brand and UXFind commercial partnerships that delivers joint experiences for IQOS communities.Connect channel experiences with content partners, social, and other communication channels.Budget management of allocated channelsEstablish the target, type of venue, occasion, and the shopping mission that needs to be impacted by the brand in each channel.Requirements:Business administration and/or Marketing degree8-10 years of experience in consumer activation in FMCG industry, marketing, HoReCa or EventsSales experience is a plus as we need a person that understand commercial programsStrong negotiations skillsKnowledgeable of the HoReCa and Events top accounts in the Romanian marketPeople Management and coachingStrong organizational and communication skillsAbility to work in cross functional teamsPassionate brand builderBig +: good understanding of social, content partners, PR, and communications.

Purpose of the Job:Implement Retailer NPS strategy and processes for CSC, Field Sales Force, DTE and Brand Communication through OPEN page.Enhance current scope of work implemented by global and Mexico, in order to ensure accurate and constant feedback collection.Align operative processes as a result of feedback collection to ensure actions are taken for detractors.Implement a processes and extended core team to effectively solve pain points faced on CSC, FSF, DTE and Brand CommsAlign communications with global teams to align the standard operative processes with the one we are implementing in our market.Responsibilities:rNPS project implementation and improvementsNegative sentiment management for operative solutions to our retailersAlignment on the operative improvements and being the guardian of the retailer experienceLed the rNPS board(monthly) and Omnichannel focus group (weekly) and involve the main stakeholders on relevant decisions for our retailersLed the communication with global teams to align standard operative processes on the marketPain points management project and processes definitions.Requirements:Education: Bachelor´s degree – Marketing, Economics, Business Administration or other commercial areasExperience: NPS implementationOperative improvementsCustomer experience journey mappingProject management

Role Description: Our client is one of the top accounting, tax, and business advisory firms from USA, with nearly 4,000 employees and more than 350 partners across the world.Client's India operations started in 2007 and currently employs more than 600 employees.Responsibilities:Delivering a full range of Partnership tax services for Financial Services Clients in compliance with laws and regulations within timeframe.Building relationships and interacting with clients to provide excellent planning, consulting and expertise.Providing tax planning and reviewing complex 1065 tax returns of Hedge Funds, Private Equity Funds, Venture Capital Funds, Fund of Funds and similar complex structures.Review and managing of the Tax returns and supporting Work papers as per US Tax LawCompliances for:Form 1065, Schedules K-1,K-2,K-3State and Local Tax compliancesInternational filling compliancesYou will be involved in all aspects of tax assignments from planning and projections to finalization.You will be responsible to identify tax issues and propose potential solutions to resolve them.You will have an opportunity to work directly with the clients and provide exemplary client service that exceeds their expectations.You will receive direct and comprehensive training from our Manager and Senior Managers as well as on the job training.As a part of our client's team, you will have an opportunity to work seamlessly with US counter parts by utilizing our state of the art technology and electronic office tools and processes.Excellent opportunity to learn complex tax issues affecting US and Global investmentManage, train, and develop staff. Participate in the performance review processVolunteer for our firms technology initiatives.Requirements:Basic Qualifications:Bachelors degree in Accounting or equivalent field is required3+ years of progressive US/Global taxation experiencePreferred/Desired Qualifications:CPA/CA or Enrolled Agent shall be an added advantageExperience working directly with clients and/or global counterpartsExperience working with financial services clients.Education : CPA/CA or Enrolled Agent ( Must)Experience : 8 Years of US tax practiceOther Location:Location : Goregaon East ( max distance is 1 hour around)Office time : 12.30 PM to 9 PM

Role Description:For our client's European subsidiary, we are looking for a Communications Business Partner to join the Public Affairs team.The group is in charge of corporate communication and CSR programs throughout Europe, helping our clients get favorable recognition in the local communities where they do business.As part of the larger Public Affairs team, you will be collaborating on the creation, monitoring, and execution of communications strategies in this role.Colleagues and outside parties alike will be more inclined to trust you because of your enthusiasm and positive personality.Responsibilities: Develop communications strategies and initiatives in support of the company’s business strategy and objectives, creating customized communications materials for a wide range of audiences across Europe. Foster relationships with internal and external stakeholders across the region.Plan, coordinate and produce digital content.Take a strategic approach with a focus on the ‘bigger picture’ – taking separate projects and developing a narrative that connects them.Arrange and coordinate events.Contribute to writing, editing and proofreading impactful and engaging content.Develop our internal and external channels, aligned with the latest standards.Measuring the effectiveness of communications initiatives and leveraging this information in the development of future strategiesServe as a brand guardian to maximize brand exposure and ensure all messaging, brand signage, and other collaterals are meeting our client branding guidelines. Requirements:The successful candidate will have 7+ years of experience in a communications function, either in-house or at an agency with a solid understanding of how to use strategic and tactical communications to increase engagement. Experience working across international markets is desirable. In addition, we’re looking for the following qualifications:A BA/BSc degree in communications, public affairs, or related disciplines.Strong interpersonal skills: a natural collaborator and relationship builder who enjoys working as part of a team. Outstanding written and verbal communication skills.Problem solving, with a “self-starter” mentality.Strong project management skills.Proficient command of English (written and verbal). Language skills in other European languages relevant to our client regional markets is desirable but not mandatory (e.g., Dutch, Polish, French, Spanish).

Responsibilities:Work with ABS management and other stakeholders to obtain an in-depth understanding of the product and project requirements.Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.Edit training materials written by instructional designers and/or subject-matter experts (SMEs).Manage multiple, concurrent projects.Ensure that corporate communication guidelines and departmental (FTDD) verbal and visual styles are followed.Requirements:Bachelor’s degree in technical writing or related field required.10+ years of hands-on technical writing experience.Excellent writing and technical writing skills.Excellent verbal communication skills.Comprehend and explain complex technical concepts.Experience editing instructional materials.Detail-oriented.Expert in Microsoft Word and PowerPoint.Team player / Flexible / Open-minded.Experience within Financial institutions and if possible the Oil & Gas industry.

Responsibilities:You will be required to perform the following:Make safety inspections of all vessels prior to berthing or loading.Direct deep loaded vessels to a safe anchorage and lines up same for the departure channel upon ship's Master request.Investigate ship/pier related oil pollution incidents and prepares reports.Maintain permanent official log of vessels handled.Develops and maintains record of selected characteristics of all vessels handled.Maintain radio communications with vessels in the operating area; advises vessels of ballast condition required, berthing and unberthing time and other information to expedite ship movement and help with optimum scheduling.Perform other miscellaneous duties as directed by Senior Harbor Pilot Supervision.Give direct commands regarding steering orders, engine speed and use of anchors; directs tugs and/or mooring launches via radio assigned to berthing/unberthing operation.Direct Pier personnel or mooring launches in the order and sequence of putting out and taking in mooring lines.Requirements:As the successful candidate you will hold a Bachelor’s of Science degree from a recognized and approved Maritime Studies College and have five-year experience, including at least four in Harbor Pilot or seagoing experience.Or you will hold High National Diploma from a recognized and approved Maritime Studies College and have six years’ experience, including at least four in Harbor Pilot or seagoing experience.You will have for Maritime Studies discipline is required for HND & Bachelor graduates.You must have Tanker Safety Course-Basic training in Oil/Chem/Gas.Helicopter and Underwater Escape Training Course is also necessary.

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37 fund communications Jobs found

GBS – Partner Management

Production / Sales Project Coordinator

Customer Experience Manager

Junior Counsel

Consumer Engagement Manager (Marketing)

rNPS Manager

Senior Manager- US Tax

Communications Business Partner

ASC - Technical Writer

ASC Harbor Pilot

WhiteCrow
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Skills

Industry

Location

Jobtitle

37 fund communications Jobs found

GBS – Partner Management

Production / Sales Project Coordinator

Customer Experience Manager

Junior Counsel

Consumer Engagement Manager (Marketing)

rNPS Manager

Senior Manager- US Tax

Communications Business Partner

ASC - Technical Writer

ASC Harbor Pilot

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.