Head, Wholesale Operations Readiness Centre, WORC

Executive Assistant and Administrative Lead

Marketing & Experience Manager

Service Coordinator

Maintenance Manager

Sr Financial Planning & Analysis

Tax Supervisor

HR Business Partner IV

Service Delivery Manager

Responsibilities: <ul><li>Lead and manage multiple teams to drive project initiatives and execution</li><li>Oversees WORC operations and handle escalation cases</li><li>Work closely with Center of Excellence and Head office in project planning, resource management</li><li>Gather and understand Business Requirements and Functional Specs/User Story documents</li><li>Ensure the team provides operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users</li><li>Provide post-implementation support to operations users</li><li>Prepare, review and submit management reports as required by the Bank’s Software Development Framework</li><li>Prepare and submit weekly/biweekly/monthly reports for assurance check</li><li>Foster a continuous improvement and innovative culture to drive efficiency towards excellence</li></ul> Requirements: <ul><li>Bachelor’s degree</li><li>Minimum 10 to 15 years of experience preferably in financial institutions</li><li>Well-versed in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels operations</li><li>Have a good knowledge and experience in handling testing or test management life cycle</li><li>Proficient computer skills</li><li>Strong analytical skills</li><li>Strong verbal and written communications skills, including effective presentation skills</li><li>Experience in managing multiple teams</li><li>Able to take ownership of issues and take them to closure</li><li>Strong stakeholder management skills across various disciplines and levels</li><li>Mature individual with strong leadership, influencing and problem resolution skills</li><li>Lead human resource planning, development and staff management</li></ul>

Responsibilities: Executive Support: <ul><li>Act as the primary point of contact for internal and external stakeholders on behalf of the MD.</li><li>Manage complex calendars, schedule meetings and appointments.</li><li>Prepare agendas, presentations, and reports for meetings.</li><li>Handle email correspondence and ensure timely responses.</li></ul> Travel Management: <ul><li>Liason with travel partner as SPOC for Travel Desk. Ensure timely wallet top up and accurate record-keeping. Manage Travel partner payment process and vendor management on SAP.</li><li>Arrange and coordinate domestic and international travel accommodations for the executives and others, including flight bookings, hotel accommodations, transportation, and itinerary planning.</li><li>Monitor travel itineraries, provide updates, and address any last-minute changes or emergencies.</li></ul> Confidentiality and Discretion: <ul><li>Handle sensitive and confidential information with intergrity, discretion and professionalism.</li><li>Maintain a high level of confidentiality in all aspects of the role.</li></ul> Compliance: <ul><li>Ensure 100% compliance on:&nbsp;</li><li>Vendor onboarding and documentation</li><li>Office safety protocols</li><li>Third-party office staff compliance</li><li>POSH training completion for all employees</li><li>Maintain accurate compliance records and provide periodic reports.</li></ul> Vendor Management: <ul><li>Oversee compliant and timely onboarding of vendors.</li><li>Supervise procurement quality assurance in SAP.</li><li>Ensure adherence to procurement policy from PO to Pay cycle.</li><li>Maintain accurate records for PO process, approvals, invoices, and agreements.</li></ul> Budgeting: <ul><li>Track monthly admin budget and ensure spend efficiency.&nbsp;</li><li>Provide 100% accurate monthly budget forecasting.&nbsp;</li><li>Monitor expenses and prepare reports for leadership review.</li></ul> Employee Engagement: <ul><li>Lead quarterly and annual R&amp;R programs, including trophy and certificate management.&nbsp;</li><li>Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.</li><li>Organize annual employee meets and engagement activities.&nbsp;</li><li>Ensure comprehensive onboarding for new joiners.</li></ul> Administrative Support &amp; Office Management: <ul><li>Oversee the general administrative functions of the office, handle administrative tasks including drafting correspondence, filing documents, and maintaining organizational systems.</li><li>Oversee the smooth operation of the corporate office, ensuring office supplies are stocked, equipment is maintained, and facilities are well-organized.&nbsp;</li><li>Ensure office operations run smoothly, maintaining a clean and well-organized workspace.</li><li>Help with ad-hoc tasks and projects as directed by the CXOs and corporate employees.</li><li>Serve as a liaison with building management vendor, external vendors, and service providers to address any office-related needs/issues.&nbsp;</li><li>Supervise office pantry and security staff</li></ul> Communication and Correspondence: <ul><li>Act as the primary point of contact between the CXOs and internal/external stakeholders.</li><li>Handle incoming and outgoing communications, including emails, phone calls, and mail.</li><li>Draft and proofread documents, reports, and presentations.</li><li>Draft and distribute internal and external communications, including announcements and reports for the CXOs</li><li>Coordinate and facilitate effective communication within the office.</li></ul> Requirements: <ul><li>5 years +&nbsp;</li><li>Global MNC experience is preferred.</li><li>Bachelors degree in business administration, management, or a related field (preferred).</li><li>Proven experience as both personal assistant and admin lead.</li><li>Excellent communication skills, both written and verbal, with the ability to interact professionally with individuals at all levels.</li><li>Strong attention to detail and accuracy in all work performed.</li><li>Strong organizational and multitasking abilities.</li><li>Arrange and coordinate office events, meetings, and conferences, including logistics and catering arrangements.</li><li>Understanding of 3rd Party Compliances.</li></ul>

Role Description: <ul><li>We are looking for a dynamic and hands-on Marketing &amp; Experience Manager to drive brand visibility, storytelling, and guest engagement for the conservancy.</li><li>This is a unique, purpose-driven role that combines:</li><li>Marketing strategy &amp; execution</li><li>Event and experience creation</li><li>Content and brand storytelling</li><li>You will play a key role in bringing the conservancy’s story to life across all touchpoints—both digital and on-ground.</li></ul> Responsibilities: 1. Marketing &amp; Brand Management <ul><li>Execute integrated marketing plans to drive awareness and engagement</li><li>Create compelling marketing materials (brochures, campaigns, presentations)</li><li>Plan and deliver events, activations, and promotional initiatives</li><li>Track campaign performance and optimize based on insights</li><li>Manage marketing budgets and reporting</li></ul> 2. Guest Experience &amp; On-Ground Engagement <ul><li>Design and enhance the visitor journey and overall guest experience</li><li>Develop new experience concepts within the conservancy</li><li>Ensure consistent storytelling through signage, staff interactions, and content</li><li>Support and train teams on brand messaging and guest engagement</li></ul> 3. Media, Digital &amp; Content <ul><li>Manage website updates, newsletters, and content calendars</li><li>Drive social media presence and digital campaigns</li><li>Create engaging written, visual, and video content</li><li>Monitor performance metrics (engagement, traffic, conversions)</li><li>Ensure all content is on-brand and consistent across channels</li></ul> 4. Events &amp; Partnerships <ul><li>Plan and execute key events, exhibitions, and fundraising initiatives</li><li>Coordinate with partners, agencies, and stakeholders</li><li>Support partnership communications and joint initiatives</li><li>Manage PR and social media agencies effectively</li></ul> 5. Stakeholder &amp; Relationship Management <ul><li>Collaborate with internal teams (operations, education, finance)</li><li>Build strong relationships with external partners and vendors</li><li>Act as a central point connecting marketing with on-ground teams</li></ul> Requirements: Experience <ul><li>5+ years in marketing, brand, events, or agency roles</li><li>Background in FMCG, experiential marketing, hospitality, or NGOs preferred&nbsp;</li></ul>

Responsibilities: <ul><li>Coordinate monthly contract visits (report extraction, customer contact, scheduling, job creation and report distribution).</li><li>Manage off contract maintenance visits and reactive call outs.</li><li>Support service contracts, ensuring compliance with SLAs.</li><li>Assist with accounts receivable/payable processes related to service activities.</li><li>Handling of incoming calls and other communications related to service activities.</li><li>Processing of orders to factories and 3rd party suppliers, administration of payables to suppliers in collaboration with our Singapore-based accounts team.</li><li>Support processing of customer purchase orders, delivery dockets to the warehouse and invoicing of clients through ERP SAP B1.&nbsp;</li></ul> Requirements: <ul><li>Relevant experiences with order processing</li><li>1-3 years’ experience in administration / reception</li><li>Experience as a coordinator within service-related industry</li></ul>

Responsibilities: Preventive Maintenance &amp; Operations: <ul><li>Coordinate with Production Scheduling and Value Stream teams to plan PM activities at least 72 hours in advance</li><li>Develop and manage PM schedules within CMMS systems</li><li>Ensure PMs include tasks, BOM, OEM manuals, images, and execution details</li><li>Establish PM audit processes to ensure effectiveness</li><li>Implement visual systems to communicate PM schedules to production teams</li><li>Track and report PM performance metrics (On-Time completion, Schedule Adherence)</li><li>Ensure proper closure of PM work orders to support MTBF, MTTR, and reliability improvements</li><li>Develop PM kitting processes to improve efficiency</li></ul> Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage maintenance teams</li><li>Recognize and reward employee performance</li><li>Drive adherence to company policies and operational procedures</li><li>Support hiring, staffing, and equal opportunity practices</li><li>Conduct performance evaluations and identify training needs</li></ul> Safety, Compliance &amp; Continuous Improvement: <ul><li>Ensure compliance with OSHA, PPE, plant safety systems, ISO, and TS 16949 standards</li><li>Lead TPM initiatives and continuous improvement programs</li><li>Ensure timely completion of safety and quality engagement activities</li></ul> Budget &amp; Stakeholder Management: <ul><li>Manage departmental budgets and cost-saving initiatives</li><li>Prepare reports, maintain records, and handle communications</li><li>Collaborate with external suppliers and OEMs for technical support and training</li></ul>&nbsp;Requirements: Education &amp; Experience: <ul><li>Associate’s Degree + 8+ years of maintenance &amp; leadership experience</li><li>OR</li><li>Bachelor’s Degree in Engineering + 5+ years of experience</li><li>OR</li><li>Equivalent combination of education and experience</li></ul> Technical Expertise: <ul><li>Minimum 5 years of CMMS/database administration experience (Maximo, MP2, Maintenance Connection, eMaint)</li><li>Strong technical writing and documentation skills</li><li>Deep knowledge of maintenance systems, tools, and methodologies</li></ul> Hands-On Experience With: <ul><li>PLC systems</li><li>Electric motors and controllers</li><li>Mechanical, pneumatic, and hydraulic systems</li><li>Vacuum pumps and plant equipment</li></ul> Preferred Skills: <ul><li>Microsoft Office (Excel, Word, Outlook)</li><li>Lean Manufacturing, Six Sigma, 5S (Green Belt preferred)</li><li>Understanding of MTBF, MTTR, and TPM programs&nbsp;</li></ul>

Responsibilities: <ul><li>Oversee the daily functions of a team of 2 – 7 within the Financial Planning &amp; Analysis department</li><li>Support the establishment and maintenance of a stringent control environment that aligns with the companys established internal control framework and global policy</li><li>Lead the analysis intricate financial data, extract essential insights, and assess the company’s financial performance, including revenues, margins, expenses, and capital expenditures</li><li>Collaborate with various departments to collect relevant financial data, set consistent reporting standards, and ensure a unified understanding of key financial metrics across the organization</li><li>Conduct financial variance analyses and deliver detailed interpretations to assist the management team in making informed decisions</li><li>Prepare presentation materials for board meetings and investor relations, ensuring clarity, consistency, and relevance of data in all communications</li><li>Engage in special projects requiring financial analysis or input, and take on additional reporting responsibilities as needed, showcasing initiative and a willingness to go beyond routine tasks</li><li>Delegate the recording of transactions associated with capital projects to maintain comprehensive records for future reference and analysis</li><li>Evaluate project progress and funds invested to assess alignment with financial goals and project timelines</li><li>Compare actual expenditures to budget to ensure financial discipline and accountability throughout the project lifecycle</li><li>Observe and track significant funds invested in long-term projects to identify trends and inform future investment decisions</li><li>Prepare presentations to Finance leadership on the status of projects to ensure alignment with organizational financial strategies</li><li>Observe and track significant funds invested in long-term projects to identify trends and inform future investment decisions</li><li>Train, mentor, and assess the performance of Financial Planning &amp; Analysis staff</li><li>Foster and maintain strong relationships with team members and other internal stakeholders</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field</li><li>4 – 7 years of relevant experience in management reporting, capital planning, or financial management</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment</li><li>Strong leadership and communication skills</li><li>Fast learner of technology and coachable</li></ul>

Responsibilities: <ul><li>Handle (including prepare/review) all direct / indirect tax compliance process to ensure the timely filing of the Indian tax returns.</li><li>Handle the tax audits, assessments, appeals in India, including attending hearings.</li><li>Preparing all tax communications and correspondences to the tax offices or reviewing those prepared by the external adviser.</li><li>Implement the company global transfer pricing strategy locally and work with US Corporate on transfer pricing documentation.</li><li>Address any direct/indirect tax issues arising from operational / tax law changes and recommend solutions to the management.</li><li>Liaise with the external tax advisors for practical advices on the tax implications of non-routine transactions, such as cross-border transactions, reorganizations, mergers and acquisitions etc., including negotiating with the local tax authorities and obtaining advance ruling, where applicable.</li><li>Handle the tax accounting work, including the quarterly ASC 450 and 740 assessment for the uncertain tax positions and memo preparation.</li><li>Attend to any tax related queries raised by the external auditors.</li><li>Estimation and payment of local corporate tax and withholding taxes.</li><li>To act as the contact point for the Indian tax related matters.</li><li>Involve any other ad-hoc projects, including active participation in cross functional team discussions /projects concerning tax directly/ indirectly and contributing to the optimal tax outcome based on viable business solutions.</li><li>Conduct health-checks and reviews on internal controls for the tax processes from time to time.</li><li>Conduct trainings on tax topics for cross functional teams from time to time</li><li>Independently handle GST audits and assessments</li></ul> Requirements: <ul><li>Chartered Accountant with competencies in indirect taxes (especially GST), Indian corporate income and transfer pricing</li><li>At least 2-5 years relevant working experience, preferably in a Big 4 CPA firm or niche consultancy firms in tax advisory, assessment and litigation</li><li>Tax compliance and Tax return preparation skills</li><li>Excellent analytical and problem solving skills</li><li>Job specific competence: has accounting knowledge and has capability to research on any topic</li><li>Should be a team player, self-motivated, result driven with ability to communicate clearly and concisely with personnel from different levels and both within and outside the organization</li><li>Capable/proven decision maker, effectively bilingual (spoken and written)</li><li>Strong command of the English Language, both written and verbal communication</li><li>Good working knowledge in MS office</li></ul>

Repsonibilites: <ul><li>Plant serves as a strategic business partner and trusted thought partner to Plant Leaders and in country senior Management.</li><li>This position is located on-site, but a hybrid work schedule will also be considered</li><li>Serve as the HR site leader for the Tullahoma facility, acting as a trusted advisor to site leadership and aligning HR support with key business initiatives.</li><li>Partner with the broader HR network to deliver strategic talent solutions, organizational design, and effectiveness initiatives, fostering a One HR mindset.</li><li>Provide guidance on leadership development, succession planning, and talent pipeline strategies to support long term organizational growth.</li><li>Champion diversity, engagement, and inclusion efforts, with a global mindset and focus on creating equitable access to development and information.</li><li>Coach and support managers on performance, team effectiveness, and employee development to enhance leadership capability and culture.</li><li>Lead and resolve complex employee relations matters, ensuring legal compliance and a respectful, inclusive workplace.</li><li>Design and implement talent development initiatives including stretch assignments, mentoring, and targeted training programs.</li><li>Lead HR project management efforts related to workforce transitions, organizational change, and process improvement initiatives.</li><li>Collaborate with cross-functional partners to deliver high-impact HR initiatives, ensuring clear communication, risk management, and timely execution.</li><li>Preferred: Experience supporting M&amp;A activities, including HR due diligence, integration planning, and workforce impact assessments.</li><li>Develop and manage detailed project plans for HR initiatives, including milestones, communications, and risk mitigation strategies</li></ul> Requirements: <ul><li>Bachelor’s or Master`s degree in business, Human Resource Management, Psychology, or any related field</li><li>10+ years of progressive, international, HR related experience; breadth of HR knowledge and skills in a variety of fields in international context, including Business Partner;</li><li>Experience in a manufacturing and or operations environment is strongly preferred.</li><li>Executive level and leadership experience; Experience influencing without authority Ability to influence, lead and drive execution into the functions/region through close partnership and collaboration with the broader HR function Proved track record in Organization Design, Change Leadership, Talent Management, and Organizational Development Ability to multi-task and work efficiently in a fast-paced, international matrix organization Strong project management and organizational skills.</li><li>Fluent English language skills Has advanced knowledge of regional labor laws and obligations and uses this knowledge to advise management, especially in conflict situations Excellent interpersonal, negotiation, and communication.</li><li>Ability to travel up to 10%</li></ul>

Overview: <ul><li>The ICT business unit HRBP – Plant serves as a strategic business partner and trusted thought partner to Plant Leaders and in country senior Management.</li><li>This position is located on-site, but a hybrid work schedule will also be considered Serve as the HR site leader for the Tullahoma facility, acting as a trusted advisor to site leadership and aligning HR support with key business initiatives.</li></ul> Responsibilities: <ul><li>Partner with the broader HR network to deliver strategic talent solutions, organizational design, and effectiveness initiatives, fostering a One HR mindset.</li><li>Provide guidance on leadership development, succession planning, and talent pipeline strategies to support long term organizational growth.</li><li>Champion diversity, engagement, and inclusion efforts, with a global mindset and focus on creating equitable access to development and information.</li><li>Coach and support managers on performance, team effectiveness, and employee development to enhance leadership capability and culture.</li><li>Lead and resolve complex employee relations matters, ensuring legal compliance and a respectful, inclusive workplace.</li><li>Design and implement talent development initiatives including stretch assignments, mentoring, and targeted training programs.</li><li>Lead HR project management efforts related to workforce transitions, organizational change, and process improvement initiatives.</li><li>Collaborate with cross-functional partners to deliver high-impact HR initiatives, ensuring clear communication, risk management, and timely execution.</li><li>Develop and manage detailed project plans for HR initiatives, including milestones, communications, and risk mitigation strategies.</li></ul> Requirements: <ul><li>Bachelor’s or Master`s degree in business, Human Resource Management, Psychology, or any related field 10+ years of progressive, international, HR related experience; breadth of HR knowledge and skills in a variety of fields in international context, including Business Partner; Experience in a manufacturing and or operations environment is strongly preferred.</li><li>Executive level and leadership experience; Experience influencing without authority.</li><li>Ability to influence, lead and drive execution into the functions/region through close partnership and collaboration with the broader HR function Proved track record in Organization Design, Change Leadership, Talent Management, and Organizational Development Ability to multi-task and work efficiently in a fast-paced, international matrix organization.</li><li>Preferred: Experience supporting M&amp;A activities, including HR due diligence, integration planning, and workforce impact assessments.</li><li>Strong project management and organizational skills Fluent English language skills Has advanced knowledge of regional labor laws and obligations and uses this knowledge to advise management, especially in conflict situations Excellent interpersonal, negotiation, and communication Ability to travel up to 10%</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

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21 fund communications Jobs found

Head, Wholesale Operations Readiness Centre, WORC

Executive Assistant and Administrative Lead

Marketing & Experience Manager

Service Coordinator

Maintenance Manager

Sr Financial Planning & Analysis

Tax Supervisor

HR Business Partner IV

HR Business Partner IV

Service Delivery Manager

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21 fund communications Jobs found

Head, Wholesale Operations Readiness Centre, WORC

Executive Assistant and Administrative Lead

Marketing & Experience Manager

Service Coordinator

Maintenance Manager

Sr Financial Planning & Analysis

Tax Supervisor

HR Business Partner IV

HR Business Partner IV

Service Delivery Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.