Senior Manager - Portfolio Development

Packaging Technician

Warehouse Technician

Senior Product Development Engineer

Maintenance Manager

Staff Manufacturing Engineer – Bulk Cable

Product Engineer II

Senior / Lead Maintenance Technician

Chemist Data Reviewer

Service Manager

Key Responsibilities: Global Portfolio Strategy <ul><li>Define and implement a unified global portfolio vision to meet future consumer/customer needs for filters and beyond filters (combustibles and next generation products)</li><li>Direct multi category program and project management to ensure innovation efforts are focused towards building a healthy portfolio</li><li>Balance global consistency with regional customization to maximize market relevance and profitability.</li><li>Oversee portfolio lifecycle management, including launches, rationalization, and category transitions.</li></ul>&nbsp;Market &amp; Consumer Insights <ul><li>Lead global research initiatives to capture consumer trends, competitive intelligence, and regulatory shifts across regions.</li><li>Translate insights into global portfolio strategies and innovation pipelines</li></ul> Innovation &amp; Product Development <ul><li>Drive global innovation programs, ensuring new products meet consumer demand and comply with international regulations.</li><li>Be the one stop shop for innovation – where commercial team and customers channel their initial ideas and requests before being formalized into innovation projects</li></ul>&nbsp;Cross-Regional Leadership <ul><li>Align regional commercial directors and managers under a global framework.</li><li>Facilitate knowledge sharing and best practices across markets to accelerate growth.</li><li>Act as the key liaison between commercial, operations and innovations teams</li></ul>&nbsp;Regulatory &amp; Compliance Oversight <ul><li>Monitor and interpret global regulatory developments impacting tobacco categories.</li><li>Ensure portfolio decisions adhere to international laws, trade agreements, and corporate responsibility standards.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in engineering ,Business, Marketing, Economics, or related field; MBA strongly preferred.</li><li>12+ years of experience in FMCG, tobacco, or regulated industries, with at least 5 years in global portfolio/category leadership.</li><li>Deep understanding of international tobacco industry dynamics, consumer behavior, and regulatory frameworks.</li><li>Proven track record in global strategic planning, innovation, and cross-market leadership.</li><li>Exceptional communication, negotiation, and stakeholder management skills across diverse cultures.</li></ul>&nbsp;Competencies <ul><li>Strategic global mindset with commercial acumen.</li><li>Ability to balance global consistency with local market needs.</li><li>Leadership and team development across geographies.</li><li>Strong influencing skills in complex stakeholder environments.</li><li>Ethical decision-making and commitment to responsible global business practices.</li></ul>

Role Description: <ul><li>The Production Technician II is an advanced-level technician role responsible for sterile pharmaceutical manufacturing operations, with additional expectations for technical troubleshooting, routine maintenance, and active support of qualification activities.</li><li>This position operates in an isolator-based manufacturing environment, works with high potent APIs and controlled substances, and plays a key role in ensuring compliance with cGMP, safety, and site procedures. </li><li>The Production Technician II serves as a technical resource within the production team and supports continuous improvement of manufacturing processes.</li></ul> Responsibilities: <ul><li>Operate, monitor, and adjust sterile manufacturing equipment for formulation, filling, and packaging of IV bag products in compliance with SOPs, cGMP, and safety requirements.</li><li>Perform routine preventive maintenance and minor repairs on production equipment to maintain optimal operating conditions.</li><li>Serve as first-line troubleshooting support for equipment and process issues, escalating to engineering or maintenance as required.</li><li>Support equipment and process qualifications, including protocol review, execution participation, and documentation completion.</li><li>Assist in the creation, revision, and implementation of SOPs and production-related procedures.</li><li>Provide training, guidance, and on-the-job support to Production Technician I personnel.</li><li>Perform cleaning, changeover, and line clearance activities to maintain manufacturing operations.</li><li>Accurately complete batch records, logbooks, and production documentation in compliance with data integrity requirements and cGMP practices.</li><li>Review documentation completed by fellow members of the production team.</li><li>Collaborate with Quality Assurance during in-process checks, deviation investigations, and CAPA activities.</li><li>Adhere to DEA and site procedures for controlled substance handling, including documentation and security protocols.</li><li>Work closely with cross-functional teams including Engineering, Validation, and Quality to support operational readiness.</li><li>Operate isolator technology, including performing and verifying sanitization steps, and supporting advanced troubleshooting.</li><li>Ensure controlled substances are handled, documented, and stored per DEA and site requirements.</li><li>Participate in continuous improvement and lean manufacturing initiatives to enhance safety, quality, and efficiency.</li></ul> Requirements: Qualifications/Experience <ul><li>High school diploma or equivalent required; associate degree or technical certification in a mechanical, engineering, or life sciences discipline preferred.</li><li>Minimum of 5 years’ experience in pharmaceutical or regulated manufacturing in areas of compounding, filling, inspection, and secondary packaging.</li><li>Experience with sterile products or IV bag production preferred.</li><li>Demonstrated mechanical aptitude with hands-on equipment troubleshooting and maintenance skills.</li><li>Knowledge of cGMP, aseptic processing, and controlled substance handling requirements.</li><li>Minimum of 3 years’ experience working with automated production equipment utilizing HMI or SCADA interface required.</li><li>Experience with isolator-based manufacturing strongly preferred.</li><li>Experience reading and following technical documents such as SOPs, maintenance procedures, electrical drawings, equipment arrangements, piping diagrams, and qualification protocols</li></ul> Skills/Competencies <ul><li>Demonstrated problem-solving and mechanical troubleshooting skills.</li><li>Ability to mentor and train less experienced technicians.</li><li>Excellent attention to detail and documentation accuracy.</li><li>Effective communication and teamwork skills.</li><li>Commitment to safety, quality, and data integrity.</li><li>At home working in cleanroom environments with PPE requirements.</li></ul>

Role Description: <ul><li>The Warehouse Technician will be responsible for executing material handling, inventory management, and warehouse operations in support of a sterile pharmaceutical manufacturing facility producing injectable IV bag products, including high potent APIs and controlled substances.</li><li>This role will ensure materials are received, stored, issued, and shipped in compliance with cGMP, DEA, and site safety requirements.</li><li>The Warehouse Technician will play a key role in maintaining accurate inventory records, supporting production schedules, and ensuring the cleanliness, organization, and security of the warehouse.</li></ul> Responsibilities: <ul><li>Receive, inspect, and verify incoming materials, components, and supplies against purchase orders and specifications.</li><li>Ensure proper storage of raw materials, packaging components, and controlled substances in compliance with cGMP, DEA, and safety requirements.</li><li>Accurately issue and deliver materials to production areas based on production schedules and work orders.</li><li>Operate warehouse equipment such as forklifts, pallet jacks, and material handling devices in a safe and compliant manner.</li><li>Perform cycle counts, physical inventory counts, and reconciliation of discrepancies in coordination with Inventory Control.</li><li>Maintain warehouse cleanliness, organization, and environmental conditions per site procedures and regulatory requirements.</li><li>Document all material transactions in the inventory management system, ensuring data accuracy and adherence to data integrity principles.</li><li>Prepare shipments of materials, components, or finished products in compliance with applicable regulations, including hazardous material handling requirements.</li><li>Support material sampling activities, including coordination with Quality Control for testing.</li><li>Assist in warehouse procedure creation, updates, and continuous improvement initiatives.</li><li>Ensure DEA security and access control measures are followed for controlled substances.</li><li>Collaborate with Production, Quality, Planning, and Procurement to ensure timely material availability for manufacturing operations.</li></ul> Requirements: Qualifications/Experience: <ul><li>High school diploma or equivalent required; Associate’s degree preferred.</li><li>Minimum of 2 years of warehouse or material handling experience in a cGMP-regulated pharmaceutical, biotechnology, or related manufacturing environment.</li><li>Experience handling controlled substances and/or high potent APIs preferred.</li><li>Knowledge of cGMP, DEA, and OSHA requirements for material handling and storage.</li><li>Experience operating forklifts and other warehouse equipment; forklift certification preferred.</li></ul> Skills/Competencies: <ul><li>Strong attention to detail and accuracy in documentation and inventory management.</li><li>Familiarity with inventory management systems and ERP software.</li><li>Ability to work effectively in a fast-paced, highly regulated environment.</li><li>Strong organizational skills with the ability to prioritize tasks.</li><li>Good communication and teamwork skills.</li><li>Commitment to safety, compliance, and maintaining a secure warehouse environment.</li><li>Ability to lift and move materials in accordance with safety guidelines.</li></ul>

Responsibilities: <ul><li>Manage the complete product development life cycle (starting from voice of customer, ideation, Design Conceptualization, Creation of product specifications, 3D design, Prototyping, Product testing, Product qualification, Project Execution &amp; Sustenance till product end of life)</li><li>Build a deep understanding of market and customer needs by fostering a connection between the business engineering teams and the customer engineering teams</li><li>Work closely with customer/sales/PM in getting the right and clear VOC (voice of customer), make engineering evaluation/proposal to customer.</li><li>Maintain a System level understanding of customer application and the cable design/concept necessary for providing a solution to the customers’ expectation.</li><li>Follow LEANPD Project Process to support project team from PDE perspective to complete Project (NPI or Sustaining) on time, quality and budget.&nbsp;</li><li>Drive the development and release of product, scale-up through stage-gate reviews, ensuring milestone commitments are maintained.</li><li>Technical support to customer, sales, PM and plant team.&nbsp;</li><li>Conduct necessary test, engineering analysis, trouble shooting and verification.</li><li>Work with global manufacturing resources, procurement, and outside suppliers to meet all company technical, quality, and cost objectives</li><li>Introduce breakthrough technologies by partnering technically with our customers worldwide and with our company Global competency centers to enhance business revenue &amp; growth.</li></ul> Requirements: <ul><li>Bachelor degree (Mechanical) required and Master is preferred</li><li>Knowledge about various phases of product realization and product development</li><li>Knowledge of state-of-the-art design tools such as 3D Computer Aided Design (CAD), modelling, Geometric Dimension &amp; Tolerancing (GD&amp;T), electrical &amp; electronic design and Simulation</li><li>Basic knowledge in manufacturing process (machining, molding, stamping, plating, etc.) will be a plus.</li><li>Basic knowledge in material (metal/plastic) properties will be a plus.</li><li>Knowledge of power distribution system and connection components.</li><li>Familiarity with power safety standards and agency approval of power connector/cable/cable assembly.</li><li>Basic FEA simulation on mechanical, mold-flow, and Thermal.</li><li>Familiarity with quality tools (FMEA, 6sigma, DOE, 8D…) will be a plus.</li><li>10+ years working experience as new product development related position and 5+ years of working experience on product developing of RF Products/Antennas.</li><li>Connector, especially Power/Industrial/Auto connector design background will be a plus.</li><li>Experience on power distribution inter/intra system is required.</li><li>This position is highly technical and requires an individual who can work independently.</li><li>Experience on product compliance certification (Product, Safety, Environment substance control)</li><li>Experience in design for manufacturing and assembly (DFMA), design for cost (DFC), design for manufacturing (DFM)</li><li>Application Engineering: Ability to understand customer requirements &amp; offer engineering solutions</li><li>Engineering management across cross functional teams: Developing technical roadmaps to align with market direction &amp; communicating it across business units, management &amp; customers to share applicable technology</li><li>Working together with global team.</li><li>Optimizing engineering &amp; innovation: Defining &amp; managing IP strategy &amp; constantly improving products through R&amp;D</li><li>Quick learning capability: Acquire the necessary skill set, assuring succession &amp; phase in the organization, procedure and culture.</li><li>Quality controller: Ability to assure quality for services, documents and prints.</li><li>Good presentation skills with usage of PowerPoint</li></ul>

Responsibilities: Preventive Maintenance &amp; Operations: <ul><li>Coordinate with Production Scheduling and Value Stream teams to plan PM activities at least 72 hours in advance</li><li>Develop and manage PM schedules within CMMS systems</li><li>Ensure PMs include tasks, BOM, OEM manuals, images, and execution details</li><li>Establish PM audit processes to ensure effectiveness</li><li>Implement visual systems to communicate PM schedules to production teams</li><li>Track and report PM performance metrics (On-Time completion, Schedule Adherence)</li><li>Ensure proper closure of PM work orders to support MTBF, MTTR, and reliability improvements</li><li>Develop PM kitting processes to improve efficiency</li></ul> Leadership &amp; Team Management: <ul><li>Lead, mentor, and manage maintenance teams</li><li>Recognize and reward employee performance</li><li>Drive adherence to company policies and operational procedures</li><li>Support hiring, staffing, and equal opportunity practices</li><li>Conduct performance evaluations and identify training needs</li></ul> Safety, Compliance &amp; Continuous Improvement: <ul><li>Ensure compliance with OSHA, PPE, plant safety systems, ISO, and TS 16949 standards</li><li>Lead TPM initiatives and continuous improvement programs</li><li>Ensure timely completion of safety and quality engagement activities</li></ul> Budget &amp; Stakeholder Management: <ul><li>Manage departmental budgets and cost-saving initiatives</li><li>Prepare reports, maintain records, and handle communications</li><li>Collaborate with external suppliers and OEMs for technical support and training</li></ul>&nbsp;Requirements: Education &amp; Experience: <ul><li>Associate’s Degree + 8+ years of maintenance &amp; leadership experience</li><li>OR</li><li>Bachelor’s Degree in Engineering + 5+ years of experience</li><li>OR</li><li>Equivalent combination of education and experience</li></ul> Technical Expertise: <ul><li>Minimum 5 years of CMMS/database administration experience (Maximo, MP2, Maintenance Connection, eMaint)</li><li>Strong technical writing and documentation skills</li><li>Deep knowledge of maintenance systems, tools, and methodologies</li></ul> Hands-On Experience With: <ul><li>PLC systems</li><li>Electric motors and controllers</li><li>Mechanical, pneumatic, and hydraulic systems</li><li>Vacuum pumps and plant equipment</li></ul> Preferred Skills: <ul><li>Microsoft Office (Excel, Word, Outlook)</li><li>Lean Manufacturing, Six Sigma, 5S (Green Belt preferred)</li><li>Understanding of MTBF, MTTR, and TPM programs&nbsp;</li></ul>

Responsibilities: Core / Daily Operations: <ul><li>Serve as SME for molding and cable over-molding processes</li><li>Develop, optimize, and validate manufacturing parameters and tooling</li><li>Participate in daily operations meetings to resolve process issues quickly</li><li>Ensure processes meet efficiency, quality, and output targets</li><li>Drive improvements in safety, quality, delivery, OEE, scrap, and cost using our client methodologies</li></ul> NPI &amp; Projects: <ul><li>Collaborate with Project Managers on New Product Introduction (NPI) and industrialization</li><li>Develop cost improvement roadmaps for molding, extrusion, and related technologies</li><li>Perform ROI analysis and track cost savings using our client system</li><li>Support annual cost-saving and productivity targets</li></ul> Leadership &amp; Development: <ul><li>Lead and mentor a team of 7–9 engineers/technicians</li><li>Build internal expertise in molding and related processes</li><li>Standardize processes and deliver technical training for production and NPI</li></ul> Technical &amp; Compliance: <ul><li>Support design and development of manufacturing tools and equipment</li><li>Ensure compliance with Health, Safety, and Environmental standards</li><li>Stay updated on new molding and automation technologies</li><li>Act as the regional point of contact for molding-related technical issues</li></ul>&nbsp;Requirements: Education <ul><li>Bachelor’s degree in Mechanical, Electrical, Manufacturing Engineering, or related field</li><li>Master’s degree (automation background) is a plus</li></ul> Experience <ul><li>Minimum 8+ years in manufacturing and molding processes</li><li>Strong experience in cable over-molding and extrusion</li></ul>

Responsibilities: Performance &amp; Continuous Improvement: <ul><li>Maintain and improve existing products, processes, and specifications</li><li>Drive quality improvements and cost reduction initiatives</li><li>Support product extensions to meet specific customer requirements</li></ul> Daily &amp; Ongoing Activities: <ul><li>Manage engineering change processes (ECR/ECN)</li><li>Lead Product Change Notifications (PCN) to customers</li><li>Conduct root cause analysis and implement corrective actions</li><li>Redesign products to resolve customer complaints and manufacturing challenges</li><li>Coordinate with cross-functional teams for seamless implementation</li></ul> Periodic Responsibilities; <ul><li>Support supplier development and consolidation initiatives</li><li>Participate in A3 problem-solving, Material Review Board, and Rapid Response Board</li><li>Assist manufacturing facilities with processing issues</li><li>Collaborate with product management, sales, and customer service teams</li><li>Develop and execute product testing plans</li><li>Ensure compliance with military specifications (MIL-STD)</li></ul>&nbsp;Requirements: Education <ul><li>Bachelor’s Degree in Mechanical Engineering, Mechatronics Engineering, or equivalent</li></ul> Experience &amp; Skills <ul><li>2–3 years in product engineering or packaging engineering</li></ul> Strong expertise in: <ul><li>3D Modeling (CREO / SolidWorks / Pro-E)</li><li>GD&amp;T (Geometric Dimensioning &amp; Tolerancing)</li><li>Engineering Change Management (ECR/ECN/PCN)</li><li>Lean Manufacturing &amp; Continuous Improvement</li><li>Root Cause Analysis (A3 / 8D methodologies)</li><li>Supplier Development</li><li>Microsoft Office tools</li><li>Knowledge of military specifications (MIL-STD) is a strong advantage&nbsp;</li></ul>

Position Summary: <ul><li>The Senior Maintenance Technician will lead maintenance activities in a GMP-regulated pharmaceutical manufacturing environment, ensuring reliable operation of production and facility systems.&nbsp;</li><li>This role focuses on equipment uptime, preventive maintenance, troubleshooting, and continuous improvement of utilities and process equipment—including tablet presses, granulation systems, and HVAC systems supporting cleanroom operations.</li></ul> Responsibilities: <ul><li>Perform and oversee preventive, predictive, and corrective maintenance on pharmaceutical manufacturing and facility equipment.</li><li>Lead troubleshooting and repair efforts on tablet presses, granulators, blenders, fluid bed dryers, coating machines, and other process equipment.</li><li>Maintain and repair facility utilities such as HVAC systems, compressed air, purified water, steam, chilled water, and vacuum systems.</li><li>Support calibration and mechanical integrity programs to ensure GMP compliance.</li><li>Collaborate with Production, Engineering, and Quality departments to minimize downtime and ensure regulatory requirements are met.</li><li>Review and update maintenance SOPs, work orders, and documentation in accordance with cGMP and FDA standards.</li><li>Train and mentor junior technicians and provide technical guidance during shifts or project work.</li><li>Participate in capital projects, equipment installation, and commissioning/qualification activities (IQ/OQ/PQ).</li><li>Identify and implement process improvements to increase reliability and reduce maintenance costs.</li><li>Support environmental monitoring and cleanroom operation standards through proper maintenance of HVAC and filtration systems.</li></ul> Requirements: <ul><li>Associate’s or Bachelor’s degree in Mechanical, Electrical, or Industrial Engineering (or equivalent technical discipline) preferred.</li><li>Experience: Minimum 5–8 years in a maintenance or engineering role within a pharmaceutical, biotech, or GMP manufacturing environment.</li><li>Strong hands-on experience with tablet compression, granulation, and packaging equipment.</li><li>Working knowledge of HVAC systems, cleanroom environments, and associated regulatory requirements (ISO 14644, cGMP).</li><li>Familiarity with CMMS systems (e.g.,, BMRAM, Maximo, SAP PM) and maintenance documentation practices.</li><li>Strong understanding of electrical, mechanical, and pneumatic systems.</li><li>Excellent problem-solving, communication, and leadership skills.</li></ul> Preferred Skills: <ul><li>Knowledge of PLCs and control systems troubleshooting.</li><li>Experience with aseptic or sterile manufacturing utilities.</li><li>Understanding of 21 CFR Part 11 and data integrity principles.</li><li>Root cause analysis and reliability-centered maintenance experience. Key Responsibilities</li></ul>

Job Summary: <ul><li>This position is dedicated to the review, verification, and assessment of analytical data generated within the Quality Control laboratory.&nbsp;</li><li>The role ensures that all laboratory documentation meets cGMP, regulatory, and internal quality standards.&nbsp;</li><li>Responsibilities do not include performing laboratory testing, operating instruments, or releasing materials or products.</li></ul> Responsiblities: <ul><li>Review complete analytical data packages generated from a wide range of QC laboratory instrumentation, including HPLC, UPLC, GC, UV?Vis, FT?IR, Dissolution, X?Ray Diffraction (XRD), pH meters, Karl Fischer, ICP-MS, and other compendial or platform - specific systems.</li><li>Verify calculations, chromatographic integrations, peak assignments, system suitability criteria, and instrument audit trails across software platforms such as Empower, ChemStation, LabSolutions, ICP?MS data systems, and dissolution software.</li><li>Assess data for compliance with approved analytical methods, compendial requirements, SOPs, and cGMP expectations, ensuring consistency across diverse analytical techniques.</li><li>Evaluate raw data outputs such as chromatograms, spectra (UV, IR), dissolution profiles, XRD patterns, elemental analysis reports, pH logs, and mass spectrometry data for accuracy and scientific soundness.</li><li>Identify discrepancies, atypical trends, integration anomalies, missing data, or potential data integrity concerns and escalate findings promptly.</li><li>Confirm that all raw data, worksheets, logbooks, electronic records, and metadata comply with ALCOA+ principles and meet internal documentation standards.</li><li>Review LIMS entries for accuracy, completeness, and proper linkage to supporting raw data and metadata.</li><li>Ensure instrument-specific parameters (e.g., wavelength accuracy for UV, calibration curves for ICP?MS, dissolution run conditions, GC column performance) are appropriately documented and meet acceptance criteria.</li></ul> Requirements: Education &amp; Experience: <ul><li>Minimal acceptable level of education, work experience and certifications required for the job</li><li>Bachelor of Science Degree in chemistry, chemical engineering or related field with 4+ years’ relevant analytical laboratory experience OR</li><li>Master’s Degree in above disciplines with 2+ years’ relevant analytical lab experience</li></ul> Knowledge: <ul><li>Has strong knowledge of laboratory software and has expanded knowledge of chromatographic software (e.g. Waters Empower, Agilent ChemStation and Sotax WinSotax), using custom fields, custom calculations and custom reports</li><li>Full proficiency with various laboratory techniques/instruments: HPLC, UV-Vis, FT-IR, GC and dissolution tester, melting point apparatus, viscometer, Karl Fischer titrator, pH meter, analytical balance, etc.</li><li>Thorough knowledge of applicable safety and standards guidelines, such as SOP, cGMP, GLP, DEA regulations and/or MSDS</li><li>Has demonstrated competence in conducting chemical analyses</li><li>Strong knowledge of wet chemistry techniques</li><li>Competency in Microsoft Office Suite</li></ul> Skills &amp; Abilities: <ul><li>Ability to critically review and analyze data, interpret information, and draw conclusions from relevant or missing information, reporting to management</li><li>Ability to display and analyze data in a logical manner</li><li>Ability to critically review, analyze data, interpret information, and draw conclusions from relevant or missing information</li><li>Ability to display and analyze data in a logical manner</li><li>Strong verbal and written communication skills as well as good computer skills</li><li>Strong attention to details and accurate record keeping</li><li>Establish and maintain cooperative working relationships with others</li><li>Solid organizational skills</li><li>Ability to coach less senior staff and develop laboratory skills and ability</li><li>Ability to take initiative, set priorities and follow through on assignments</li></ul> Physical Requirements: <ul><li>Extended periods of sitting, standing, walking, reaching, climbing/balancing, kneeling/crouching/crawling, looking at monitor for extended periods, moderate noise levels and potential business travel.&nbsp;</li><li>Work is in an FDA and DEA-regulated pharma lab environment with risk of exposure to various chemicals</li><li>Must occasionally lift and/or move up to 15-25 lbs.</li><li>Ability to wear personal protective equipment, including respirators, gloves, etc.</li><li>Specific visions abilities are required by this job include close vision and color vision</li><li>Ability to occasionally tolerate significant differences in temperature and/or humidity for short periods</li></ul>

Responsibilities: Technical: <ul><li>Collaborate with the technical support team to resolve dealer service and parts issues efficiently.</li><li>Deliver regional and on-site technical training for troubleshooting and equipment repair.</li><li>Support and advance the Service Management Development and Certification Program.</li></ul> Dealer Development: <ul><li>Participate in dealer selection and onboarding processes.</li><li>Conduct dealer capability assessments and implement performance improvement plans.</li><li>Ensure dealer compliance with technical training and certification programs.</li><li>Train dealer personnel on internal systems (Dealer Portal, service platforms, warranty systems, etc.).</li><li>Support dealerships in improving absorption rates and overall operational performance.</li></ul> Parts &amp; Service Operations: <ul><li>Partner with aftersales and dealer teams to achieve regional parts sales targets.</li><li>Monitor and manage service &amp; parts KPIs and operational metrics.</li><li>Promote the use of OEM service parts across dealerships.</li><li>Drive participation in parts programs and promotional initiatives.</li><li>Provide technical support related to parts and service operations.</li></ul> Quality, Warranty &amp; Campaigns: <ul><li>Ensure dealer adherence to warranty processes and procedures.</li><li>Monitor campaign completion and ensure 100% closure of safety-related actions.</li><li>Administer goodwill policies within budget and company guidelines.</li><li>Conduct warranty audits to ensure compliance.</li><li>Report recurring field issues to the quality team for resolution.</li></ul> Requirements: <ul><li>Minimum 5+ years of aftersales experience in agricultural, construction, or automotive industries.</li><li>Strong knowledge of dealership operations and dealer network management.</li><li>Good understanding of service and parts operations, including KPIs.</li><li>Strong technical expertise in agricultural or heavy equipment.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to troubleshoot mechanical, electrical, electronic, and hydraulic systems.</li><li>Proficiency in Microsoft Office (Intermediate to Advanced).</li><li>Willingness to travel up to 75%.</li><li>Valid driver’s license with a clean driving record.&nbsp;</li></ul>

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165 fund compliance Jobs found

Senior Manager - Portfolio Development

Packaging Technician

Warehouse Technician

Senior Product Development Engineer

Maintenance Manager

Staff Manufacturing Engineer – Bulk Cable

Product Engineer II

Senior / Lead Maintenance Technician

Chemist Data Reviewer

Service Manager

WhiteCrow
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Skills

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165 fund compliance Jobs found

Senior Manager - Portfolio Development

Packaging Technician

Warehouse Technician

Senior Product Development Engineer

Maintenance Manager

Staff Manufacturing Engineer – Bulk Cable

Product Engineer II

Senior / Lead Maintenance Technician

Chemist Data Reviewer

Service Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.