Senior Accounting Manager

Manager KNA Deduction Management

Manager, Corporate Finance

Director, Corporate Finance

Customer Service Analyst- OTD Analyst

Customer Service Advisor (Senior Analyst)

Job Purpose: <ul><li>A Senior Accounting Manager is a key finance leader responsible for overseeing accounting operations, ensuring compliance with financial regulations, and managing financial reporting processes. </li><li>This role plays a critical part in maintaining the integrity of financial records, optimizing accounting procedures, and supporting business decision-making.</li></ul> Responsibilities: <ul><li>Oversee the preparation of financial statements in accordance with GAAP/IFRS.</li><li>Ensure timely and accurate month-end and year-end closing processes.</li><li>Maintain compliance with tax regulations, audits, and other financial reporting requirements.</li><li>Supervise daily accounting functions, including accounts payable, accounts receivable, and general ledger management.</li><li>Implement and improve internal controls to safeguard company assets.</li><li>Ensure proper reconciliation of accounts and financial accuracy.</li><li>Support budgeting, forecasting, and financial planning activities.</li><li>Analyze financial performance and provide insights to senior management.</li><li>Identify opportunities for cost optimization and efficiency improvements.</li><li>Manage and mentor accounting staff, ensuring professional growth and performance.</li><li>Establish accounting policies and procedures to enhance team efficiency.</li><li>Collaborate with other departments to streamline financial processes.</li><li>Coordinate with external auditors for annual financial audits.</li><li>Ensure adherence to internal and external audit requirements.</li><li>Identify and mitigate financial risks through strong accounting practices.</li></ul> Requirements: <ul><li>Bachelor’s or master’s degree in accounting, Finance, or related field.</li><li>7+ years of progressive accounting experience, with at least 3 years in a managerial role.</li><li>Strong knowledge of accounting principles (GAAP/IFRS), ERP systems, and financial reporting tools.</li><li>Excellent problem-solving and analytical skills for financial analysis and decision support.</li><li>Strong leadership and team management skills.</li><li>Ability to present financial insights and collaborate with cross-functional teams.</li><li>Languages: English/Indonesia</li></ul>

Responsibilities: Leadership &amp; Team Management: <ul><li>Lead and mentor a globally based team of 4-6 direct reports and 20-40 indirect reports. Provide guidance, training, and development opportunities to drive team performance and individual growth.</li></ul> Deduction Management: <ul><li>Oversee and resolve customer deductions across various regions. Identify and address the root causes of deductions, including pricing discrepancies, overages, shortages, damages, and billing issues. </li><li>Ensure that the team meets established KPIs and SLAs.</li></ul> Collaboration &amp; Stakeholder Engagement: <ul><li>Partner with internal and external customers, including senior management, to resolve issues, identify trends, and promote solutions.</li><li>Build and maintain strong relationships with cross-functional teams, such as Sales, Finance, Supply Chain, and IT.</li></ul> Process Optimization &amp; Automation: <ul><li>Lead efforts to enhance the efficiency of the deduction management process, including implementing process improvements, software automation, and AI-driven tools to minimize errors and reduce processing times.</li></ul> Key Performance Indicators (KPIs): <ul><li>Drive the achievement of KPIs like Days Deductions Outstanding (DDO), Deductions as % of A/R Balance, and Invalid Deductions. Ensure the team consistently meets or exceeds established performance goals.</li></ul> Strategy Development &amp; Execution: <ul><li>Develop and implement strategies aligned with company goals and metrics. Work with Global Invoice-to-Cash partners to standardize processes and enhance transaction accuracy.</li></ul> People Development &amp; Mentorship: <ul><li>Foster a high-performing team culture through coaching, mentorship, and recognition. Promote continuous learning and career growth within the team.</li></ul> Audit &amp; Compliance: <ul><li>Ensure compliance with internal policies, GAAP, SOX, and audit requirements. Oversee timely completion of audits and reporting requirements.</li></ul> ﻿Requirements: Education: <ul><li>Bachelor’s Degree or equivalent experience (6+ years) in finance, accounting, or a related field with demonstrated leadership capabilities.</li></ul> Experience: <ul><li>4+ years of experience in Deduction Management, Invoice-to-Cash (ITC) processes, and Accounts Receivable (A/R) management. Proven experience in leading teams and collaborating cross-functionally.</li></ul> Skills: <ul><li>Expertise in ERP systems (SAP preferred) and MS Office tools (Excel, PowerPoint, etc.).</li><li>Strong problem-solving, negotiation, and decision-making skills.</li><li>Proven ability to manage complex customer relationships and resolve issues efficiently.</li><li>Knowledge of trade spend management and deduction validation processes.</li><li>Leadership Abilities:</li><li>Strong leadership skills with a focus on people management, team development, and performance optimization.</li><li>Ability to lead and influence others, driving continuous improvement and change.</li><li>Additional Requirements:</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong verbal and written communication skills.</li><li>Some travel and overtime may be required to meet business needs.</li></ul>

Responsibilities: <ul><li>The Director, Finance will be part of BAM’s Corporate team and will report into the VP, Finance.</li><li>Located in our head office in Downtown Toronto, the Director, Finance role is a critical position that provides a solid foundation and exposure to a progressive and dynamic career with a leading global asset management firm.</li><li>The Director, Finance will be actively involved in leading the team through quarterly financial reporting processes, supporting monthly financial close cycles, and working with various internal stakeholders and teams to identify and implement key improvement opportunities.</li><li>They will also provide leadership and mentorship to a growing team of senior/corporate accountants and interns.</li><li>The responsibilities for this position would include, among other things:Oversee quarterly reporting process for the corporate segment, including various requirements for public reporting templates prepared in accordance with IFRS and US GAAP,Oversee the preparation of financial statement notes, MD&amp;A and supplemental reporting schedules pertaining to the corporate segment.</li><li>Collaborate with other platforms to resolve intercompany reporting discrepancies,</li><li>Review of corporate accounting entries and period end accruals.</li><li>Support monthly financial close cycles for the corporate team and identify opportunities to implement practical changes to drive improvements and efficiencies;</li><li>Support the execution of complex technical accounting steps and issues, including the coordination with other business units and departments.</li><li>Support the finance team’s responsibilities in shared service functions,</li><li>Review of accounting packages for individual legal entities, including review of tax financials and financials for covenant compliance reporting.</li><li>Preparation of responses for various quarterly and annual industry regulatory reporting requirements.</li><li>Collaborate regularly with and respond to the business and finance inquiries from other our client business groups and departments,</li><li>Preparing internal and external audit requests and maintaining appropriate control documentation.</li><li>Provide direct reports with ongoing training opportunities, mentorship and lead the continued growth and development of each direct report.</li><li>Continuously look for efficiency in our processes, tools and reports and make suggestions to implement these into our framework, andLead special projects as assigned.</li></ul> Requirements: <ul><li>Minimum of 10 years progressive work experience in accounting and auditing functions, including 3-4 years of industry experience A recognized professional accounting designation (CPA/CA Preferred)</li><li>Experience with public company reporting requirements under IFRS Strong financial systems experience, including advanced Excel skills Leadership and interpersonal skills, and the willingness to always support the teamHighly organized and able to work in a dynamic, complex and fast-paced environment, as well as adapt quickly to manage changing priorities and deadlinesExcellent verbal and written communication skills</li><li>Self-motivated and pro-active, with respect to both managing workload and professional development</li><li>Knowledge of Microsoft Dynamics and Workiva would be an asset</li></ul>

Role Description: <ul><li>The Director, Finance will be part of BAM’s Corporate team and will report into the VP, Finance.</li><li>Located in our head office in Downtown Toronto, the Director, Finance role is a critical position that provides a solid foundation and exposure to a progressive and dynamic career with a leading global asset management firm.</li><li>The Director, Finance will be actively involved in leading the team through quarterly financial reporting processes, supporting monthly financial close cycles, and working with various internal stakeholders and teams to identify and implement key improvement opportunities.</li><li>They will also provide leadership and mentorship to a growing team of senior/corporate accountants and interns.</li></ul> Responsibilities: <ul><li>The responsibilities for this position would include, among other things:</li><li>Oversee quarterly reporting process for the corporate segment, including various requirements for public reporting templates prepared in accordance with IFRS and US GAAP,Oversee the preparation of financial statement notes, MD&amp;A and supplemental reporting schedules pertaining to the corporate segment,</li><li>Collaborate with other platforms to resolve intercompany reporting discrepancies.</li><li>Review of corporate accounting entries and period end accruals.</li><li>Support monthly financial close cycles for the corporate team and identify opportunities to implement practical changes to drive improvements and efficiencies, Support the execution of complex technical accounting steps and issues, including the coordination with other business units and department.</li><li>Support the finance team’s responsibilities in shared service functions, Review of accounting packages for individual legal entities, including review of tax financials and financials for covenant compliance reporting.</li><li>Preparation of responses for various quarterly and annual industry regulatory reporting requirements.</li><li>Collaborate regularly with and respond to the business and finance inquiries from other our client business groups and departments.</li><li>Preparing internal and external audit requests and maintaining appropriate control documentation</li><li>Provide direct reports with ongoing training opportunities, mentorship and lead the continued growth and development of each direct report Continuously look for efficiency in our processes, tools and reports and make suggestions to implement these into our framework, and Lead special projects as assigned.</li></ul> Requirements: <ul><li>Minimum of 10 years progressive work experience in accounting and auditing functions,</li><li>Including 3-4 years of industry experience A recognized professional accounting designation (CPA/CA Preferred)Experience with public company reporting requirements under IFRS Strong financial systems experience,</li><li>Including advanced Excel skills Leadership and interpersonal skills, and the willingness to always support the team</li><li>Highly organized and able to work in a dynamic, complex and fast-paced environment, as well as adapt quickly to manage changing priorities and deadlines </li><li>Excellent verbal and written communication skills</li><li>Self-motivated and pro-active, with respect to both managing workload and professional development Knowledge of Microsoft Dynamics and Worki va would be an asset</li></ul>

Responsibilities:: <ul><li>Customer Relationship Management: Serve as the primary point of contact for assigned customers and sales partners, managing the fulfillment of customer orders to ensure on-time and in-full delivery (OTIF). Communicate effectively with stakeholders to reduce pricing discrepancies, resolve case fill issues, and address delivery delays.</li><li>Process Optimization and Problem Solving: Identify opportunities for continuous improvement within the order management process such as pricing discrepancies, OS&amp;D, and returns. Leverage tools such as SAP, Microsoft Excel and Celonis. Proactively implement solutions to enhance customer service initiatives and deliver consistent results.</li><li>Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Policy Compliance: Evaluate and ensure adherence to service-level agreements (SLAs), key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements. Track and report performance metrics to identify improvement opportunities.</li><li>Capability Building and Innovation: Foster a culture of learning by participating in training and development programs. Contribute to special projects and continuous improvement initiatives, identifying innovative solutions to enhance process efficiency and quality.</li><li>Manage order processing and ensure on-time and in-full (OTIF) deliveries.</li><li>Support customer requests and help resolve basic order issues.</li><li>Track &amp; report KPIs (order accuracy, service levels).</li><li>Collaborate with internal teams to optimize OTD processes.</li><li>Learn and grow within the customer service and supply chain field. Must-Have Skills: Customer service experience (OTD, logistics, or related fields).</li><li>Sense of urgency &amp; problem-solving (handle daily tasks efficiently).</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Logistics, or a related field.</li><li>Strong computer skills, including proficiency with ERP systems (e.g., SAP) and Microsoft Office.</li><li>Experience working with Order to Delivery Customer Service/support.</li><li>Exceptional time management and organizational capabilities, with the ability to handle competing priorities.</li><li>Advanced Analytical experience, strategic mindset, time management, problem-solving, and decision-making skills.</li><li>Excellent verbal and written communication abilities in a professional setting.</li><li>Advanced English level is mandatory, as this role provides services to US. Customer Service Analyst – OTD Analyst The Analyst role is more like an entry-level, focusing on day-to-day operations and order fulfillment – we ask at least 1 years of experience in Customer Service role for Logistics, transportation Team Structure:</li><li>Reports to the Team Lead.</li><li>Works with internal teams (Finance, Sales, Supply Chain).&nbsp;</li><li>Good communication skills (work with different teams). Willingness to learn (quick adaptation to SAP &amp; internal processes).</li><li>Fluent English (for working with US customers).</li><li>Support to North America</li></ul>

Responsibilities: <ul><li>Customer Management and Service Excellence: Act as the primary point of contact for assigned complex, high-priority accounts, ensuring consistent and reliable performance. Manage customer situations, including escalations, from order placement to order delivery while proactively identifying and resolving issues to enhance the customer experience.</li><li>Process Optimization and Problem Resolution: Analyze trends and conduct root cause analyses to address pricing discrepancies, OS&amp;D, and returns. Use tools like SAP, Microsoft Excel and Celonis to drive process efficiencies and implement continuous improvement initiatives.</li><li>Strategic Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Analytics: Use data-driven insights to evaluate and improve order management processes. Develop and present analytics-based recommendations to sales partners and customers, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements.</li><li>Capability Building and Leadership: Lead special projects and continuous improvement initiatives to drive innovation within the order management process. Build individual skills through training and participate in pilots, system testing, and service rehearsals before implementing major changes.</li><li>Manage high-priority customer accounts, ensuring orders are processed correctly.</li><li>Analyze customer issues and provide solutions to prevent recurring problems.</li><li>Work closely with Sales &amp; Finance to resolve pricing, invoicing, and payment discrepancies.</li><li>Support continuous improvement projects and process automation.</li><li>Use SAP &amp; Celonis to track performance and identify trends.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>Proven ability to manage complex, high-priority accounts while building and maintaining strong relationships with internal and external stakeholders.</li><li>Proficiency in ERP systems (e.g., SAP) and Microsoft Office, with demonstrated ability to leverage data for trend analysis and process optimization.</li><li>Analytical and root cause analysis skills to identify and resolve challenges in order management processes.</li><li>Excellent verbal and written communication skills with the ability to present insights and lead cross-functional projects or initiatives.</li><li>Strong time management skills with the ability to manage competing priorities and consistently meet or exceed performance objectives.</li><li>Advanced English level is mandatory, as this role provides services to US.</li></ul>

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Senior Accounting Manager

Manager KNA Deduction Management

Manager, Corporate Finance

Director, Corporate Finance

Customer Service Analyst- OTD Analyst

Customer Service Advisor (Senior Analyst)

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6 gaap Jobs found

Senior Accounting Manager

Manager KNA Deduction Management

Manager, Corporate Finance

Director, Corporate Finance

Customer Service Analyst- OTD Analyst

Customer Service Advisor (Senior Analyst)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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