Commerical  Solution Engineer

Service Delivery Manager

Software Services Sales Leader

Central Demand Planner

Commercial Planning Analyst

Assistant Regional Brand Manager

Program Manager

Manager II – Quality & Reliability Engineer

Data Center Market Development Senior Manager

Account Executive - Architecture

Role Description: <ul><li>We change the World; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives.</li><li>Our employees groundbreaking ideas impact everything.</li><li>Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact.</li><li>Youll be part a team that cares about its customers, enjoys having fun, and youll take part in changing the lives of those in our local communities.</li><li>Come prepared to be encouraged and inspired.</li><li>The India Strategic Enterprise Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space.</li><li>This position will be based out of Mumbai and will focus on a specific set of Enterprise accounts.</li><li>As part of the Enterprise System Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for India’s leading businesses.</li><li>Youll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.</li></ul> Responsibilities <ul><li>Technical sales professional serving as a Technology/Product/Solution consultant.</li><li>Technical orchestrator for an array of resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion.</li><li>Provides technical information and design/implementation mentorship in concert with Architecture Seller team(s).</li><li>Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success.</li><li>Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning</li><li>Educate customer on differentiation and establish technical leadership of our client as a brand.</li><li>Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach.</li><li>Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers.</li></ul> Requirements: <ul><li>Bachelor of Engineering degree or equivalent.</li><li>Excellent written, verbal communication, listening skills.</li><li>Min 10-12 years of presales experience in technical position .</li><li>Has prior experience in solution selling around products and technology.</li><li>Highly motivated, willing to learn and demonstrate high level of adaptability towards technology shift.</li><li>Understand the broader aspects of end to end architecture and have knowledge on one or more technology areas like Enterprise networks, Data center or Security.</li><li>Optimally handle objections in a customer conversation and lead with value selling.</li><li>Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacenter Networking technologies.</li><li>Strong whiteboarding/presentation skills.</li><li>Strong communication skills.</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Role Description: <ul><li>Become passionate about your employer and the brand you represent.</li><li>Everything is converging on the Internet, making networked connections more significant than ever before in our lives.</li><li>We have employees with ground breaking ideas that impact everything.</li><li>We take creative ideas from the drawing board to dynamic solutions that have real world impact.</li><li>Youll be part a team that cares about its customers, enjoys having fun, and youll take part in changing the lives of those in our local communities</li><li>Come prepared to be encouraged and inspired.</li><li>You will work with Sales account teams, core services specialists, architecture specialists, renewals team, the CX organization and Practice Delivery &amp; internal cross-functional teams</li></ul> Responsibilities: <ul><li>As a Services Specialist Premium for a set of named accounts, You will lead all aspects of the customer account with respect to Premium Services/Sophisticated Services and drive the execution of customer facing activities to conclusion in a quality, timely, and accurate manner.</li><li>Handle service pricing and margins according to agreed upon terms and work with cross functional teams.</li><li>You will plan and prioritize sales activities and customer/prospect contact towards achieving business objectives around Advanced Services</li><li>You will collaborate with cross-functional teams to create and lead account plans using all relevant data.</li><li>Identify customer business issues, challenges, care-abouts</li><li>You will communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.</li></ul> Requirement: <ul><li>﻿Subject matter expert on Technology &amp; cross-Architecture solutions/Services. Understand customers’ technology landscape (Applications/Infra/Architecture) well &amp; are able to play an advisory role to account teams &amp; customers.</li><li>You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.</li><li>You have Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.</li><li>You negotiate: Optimally exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal.</li><li>You are a Critical Thinker: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment.</li><li>14+ years of sales experience in IT products or services sales</li></ul>

Responsibilities: <ul><li>Lead the Global Demand Planning Cycle of the S&amp;OP process: Own and execute the monthly demand process from system handover to consensus sign-off. </li><li>Coordinate inputs from Sales, Product Management, and Finance, and ensure outputs feed into supply planning and S&amp;OP.</li></ul> Improve Forecast Accuracy:&nbsp; <ul><li>Drive measurable improvements in MAPE, Bias, and Forecast Adherence. Use data-driven techniques and root-cause analysis to understand gaps and implement corrective actions.</li></ul> Bridge Strategy and Execution:&nbsp; <ul><li>Translate commercial assumptions and market intelligence into an aligned, actionable forecast that drives capacity, procurement, and financial planning.</li></ul> Advance Tools and Reporting:&nbsp; <ul><li>Develop and maintain robust forecasting reports and KPIs using Excel, Power BI (or Tableau), and SAP IBP. </li><li>Push the team toward automated, visual, and insightful reporting.</li><li>Facilitate Consensus and Governance: Orchestrate monthly consensus meetings and prepare executive-ready materials that clearly communicate changes, assumptions, and risks.</li></ul> Support Constrained Planning:&nbsp; <ul><li>Collaborate with the Supply Planner to identify constraint-driven adjustments and simulate scenarios to evaluate trade-offs.</li><li>Enhance Collaboration and Accountability: Act as the single point of contact for demand planning across regions. Push for timely inputs, challenge assumptions, and ensure cross-functional accountability.</li></ul> Lead Process Improvements:&nbsp; <ul><li>Identify inefficiencies and design solutions—whether it’s template optimization, system enhancements, or training stakeholders on best practices.</li></ul> Support S&amp;OP Strategy:&nbsp; <ul><li>Contribute actively to the broader S&amp;OP cycle, including confidence-level strategies, forecast version control, and long-range planning exercises.</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain, Engineering, Business, or related field; Master’s preferred</li><li>Minimum 5 years of experience in demand planning or S&amp;OP in a multinational environment</li><li>Demonstrated ability to work independently and proactively influence cross-functional teams</li><li>High proficiency in Excel and Power BI (or Tableau); experience with SAP IBP is strongly preferred</li><li>Strong business acumen and communication skills; able to translate data into decisions</li><li>Fluent in English</li></ul>

Responsibilities: <ul><li>Work together with Sales / Commercial team also external key distributors to consolidate sales data from different countries / market, ensuring the data accuracy, cleanliness, and integrity.</li><li>Lead the maintenance and enhancement of commercial reporting processes, including the preparation of monthly reports and the development of automated reporting solutions and dashboards.</li><li>Provide sales team with commercial analysis and reporting to support team objectives and decision-making processes.</li><li>Initiate and standardize templates (Excel and PowerPoint) for projects as required</li><li>Formulate and execute new commercial KPI tracking mechanisms to support performance evaluation.</li><li>Participate in sales / commercial pertinent projects / Global project (ie. Game Plan / Distributor Excellence Program) and collaborate cross-functionally to ensure successful implementation and alignment with organizational objectives.</li><li>Work together with Sales / Commercial team to drive the commercial plans (Calendar of Activities).</li><li>Help to manage our JBP (Joint Business Plan) and contracts through data availability</li></ul> Requirements: <ul><li>Bachelors degree in related field</li><li>Minimum 2 years working at medium to large FMCG company</li><li>Advanced Microsoft Office Excel (Commercial Dashboard, XLookup, IF conditional, Data consolidation, Data cleaning, Conditional formatting) and Power Point</li><li>Good command in English</li><li>Takes ownership, self-determination, always looking to improve, collaborative approach on cross-functional working</li></ul>

Responsibilities: <ul><li>Support the Portfolio Manager for category &amp; brand planning, grounded in consumer and customer insights.</li><li>Support the deployment of Brand Marketing Campaigns (ATL/BTL or Through-the-line Campaign Management) for key markets with full ownership &amp; leadership from campaign planning to post launch evaluation, working closely with external marketing agencies &amp; partners.&nbsp;</li><li>Support and manage innovation projects (relaunch/ NPD) including size of opportunity projection, understanding P&amp;L and compliance checking, leading &amp; working closely with innovation project team for assigned category.&nbsp;</li><li>Develop the Selling Story for new product &amp; campaign based on consumer &amp; market insight, working closely with commercial sales &amp; consumer insight team</li><li>Conduct customer research including product testing and consumer insight session for new products/ relaunch with distributor team and focus consumer groups&nbsp;</li><li>Actively recommend solutions and implement improvements for day-to-day operations with functional stakeholders internally &amp; externally&nbsp;</li><li>Plan &amp; Monitor marketing budget for key activities&nbsp;</li></ul> Requirements: <ul><li>Education Background: Preferably from marketing/ business management background&nbsp;</li><li>Education Level: Bachelor’s Degree minimum, master’s degree would be a plus</li><li>Working Experience:</li><li>3-5 or more years of experience in brand/product management/marketing (FMCG) or experience in categories related to food products, meals or infant will be a plus.</li></ul>

Role Description: <ul><li>The Program Manager in the DDN India Site Leader’s office leads and manages strategic initiatives, ensuring alignment with organizational goals and driving operational excellence.</li><li>He/she oversees multiple initiatives, manage stakeholders, and facilitate communication across various teams.</li><li>His/her responsibilities include strategic planning, risk management, budget management, operational excellence and performance reporting to the Site Leader.&nbsp;</li></ul> Responsibilities: <ul><li>Strategic Alignment: Ensure all initiatives in the site are aligned with the overall strategic objectives of the site, as defined by Site Leader.</li><li>Program Planning and Execution: Develop comprehensive program plans, including timelines, budgets, and resource allocation, and oversee the execution of these plans.</li><li>Cross-Functional Leadership: Coordinate teams across different departments, fostering collaboration and ensuring effective communication among all teams.</li><li>Stakeholder Management: Manage relationships with key stakeholders, including executives, engineering leaders, project managers, and external partners, keeping them informed of progress and addressing any concerns.</li><li>Risk Management: Identify potential risks and develop mitigation strategies to ensure success of all initiatives.</li></ul> Requirements: <ul><li>MBA from premier institute with bachelor’s degree in engineering (Mechanical, Electrical, Electronics) is required.&nbsp;</li><li>10+ years in strategy/operational excellence/initiatives management in a global industrial/engineering/management environment.</li><li>Strong program management experience: Proven ability to manage complex, cross-functional programs/initiatives from start to finish.</li><li>Excellent communication and interpersonal skills: Ability to effectively communicate with stakeholders at all levels of the organization.</li><li>Strategic thinking and problem-solving: Ability to think critically, analyze complex situations, and develop effective solutions.</li></ul>

Responsibilities: 1. Team Leadership <ul><li>Manage, mentor, and develop a team of Quality and Reliability Engineers.</li><li>Assign projects and tasks based on individual strengths and organizational priorities.</li><li>Conduct performance evaluations and provide coaching for continuous improvement.</li><li>Lead cross-functional problem-solving teams to address customer quality issues, reduce DPPM, and lower the cost of poor quality.</li></ul> 2. Quality Assurance <ul><li>Develop and implement robust quality control processes and procedures.</li><li>Oversee customer quality audits and ensure compliance with our client quality policies and customer requirements.</li><li>Analyze quality data and metrics to identify trends and areas for improvement.</li></ul> 3. Failure Analysis <ul><li>Lead structured failure investigations (e.g., fault tree analysis) to determine root causes and corrective actions.</li><li>Coordinate product testing related to customer-reported issues.</li><li>Serve as the primary quality interface with customers on escalations, reliability matters, and compliance.</li></ul> 4. Project Management <ul><li>Lead quality and reliability improvement projects from concept through completion.</li><li>Collaborate cross-functionally with Sales, Engineering, and Operations to align on customer quality objectives.</li><li>Support supplier reviews, customer audits, and on-site technical support.</li><li>Conduct periodic business reviews with key customers on DDN quality and reliability performance.</li></ul> 5. Continuous Improvement <ul><li>Identify opportunities for process optimization, cost reduction, and improved efficiency.</li><li>Implement Lean and Six Sigma methodologies to drive continuous improvement.</li><li>Collaborate with Engineering and Sales to share the DDN strategic quality roadmap and strengthen customer partnerships.</li></ul> 6. Reporting and Communication <ul><li>Prepare and present reports on quality and reliability metrics to senior leadership.</li><li>Communicate effectively with internal and external stakeholders on quality matters and escalations.</li><li>Provide Voice of the Customer (VoC) feedback to Product Management, Engineering, and Manufacturing to mitigate risks.</li></ul> 7. Tactical Initiatives <ul><li>Proactively identify and remove roadblocks affecting quality and customer satisfaction.</li><li>Drive urgency and accountability across teams to meet customer expectations.</li><li>Bridge communication between customers and internal teams to ensure timely problem resolution.</li></ul> Requirements: Qualifications and Experience <ul><li>Education: Bachelor’s degree in Electrical, Mechanical, or related Engineering field; Master’s degree preferred.</li><li>Experience: Minimum 7 years in Quality Assurance or Reliability Engineering, including at least 3 years in a managerial or global capacity.</li></ul> Technical Skills: <ul><li>Strong knowledge of Quality Management Systems (QMS), Statistical Process Control (SPC), Gage R&amp;R, and reliability tools.</li><li>Experience with failure analysis using structured methodologies (e.g., fault tree analysis).</li></ul> Certifications: <ul><li>Six Sigma Black Belt, ASQ Certified Quality Engineer (CQE), or equivalent preferred.</li></ul> Soft Skills: <ul><li class="ql-indent-1">Strong leadership and team development skills.</li><li class="ql-indent-1">Excellent problem-solving, communication, and interpersonal abilities.</li><li class="ql-indent-1">Demonstrated customer interface experience in data center interconnect technology.</li><li class="ql-indent-1">Executive-level presence with the ability to influence across all levels of the organization.</li></ul>

Responsibilities: <ul><li>Own the global strategy to develop “where to play” and “how to win” plans by combining deep market and customer insights with knowledge of products and go-to-market strengths.</li><li>Gather and synthesize actionable market and application knowledge, including products, competitors, market trends, technology roadmaps, and regulations.</li><li>Deliver growth plans covering both strategic (long-term trajectory) and tactical (6–12 months action plans) horizons, and lead the implementation of those plans.</li><li>Identify, assess, and execute value-creation opportunities across growth vectors, including commercial go-to-market, market and portfolio expansion (organic or inorganic), strategic partnerships, and acquisitions.</li><li>Source contacts within target customer functions to support sales teams in creating initial footholds for customer development, including qualification, specification, and commercial negotiations.</li><li>Co-own (with sales) the customer strategy and revenue/new opportunity pipeline within the Data Center industry. Drive pipeline growth in partnership with sales and marketing teams through value proposition development, communication, and sales coverage optimization.</li><li>Maximize opportunity pipeline conversion by participating in pipeline reviews, providing input into major project proposals and quotes to enhance win rates, and supporting sales and product management teams with customer presentations for major opportunities.</li><li>Partner with marketing teams to develop and execute initiatives that position the organization as a leader and trusted advisor to customers through content such as whitepapers, webinars, tradeshows, and other technical marketing activities.</li><li>Monitor market evolution and innovations, providing structured support, scanning, and insights into near- and far-adjacent future market opportunities. Keep key stakeholders updated on trends and translate insights into actionable growth and market share expansion plans.</li><li>Act as the champion for the Data Center market by setting direction, driving investment decisions, ensuring sharing of learnings across regions, and positioning the organization to succeed in the market.</li><li>Facilitate cross-region sharing of learnings and market trends and advise on global and regional strategy.</li></ul> Key Objectives / Measurements <ul><li>Development of a strategy to win target market segments, including application roadmaps and plans for portfolio expansion into product adjacencies through partnerships or acquisitions.</li><li>Identification of substantiated growth opportunities and pipeline, including the number and quality of product &amp; technology roadmaps and strength of M&amp;A pipeline.</li><li>Revenue growth, market share gains, and margin expansion in the Data Center market.</li></ul> Requirements: Qualifications and Experience <ul><li>Minimum 10 years of experience in strategy, strategic business/market development, or product management roles at leading companies in Renewables, Utilities, or Industrial sectors.</li><li>Bachelor’s degree in Business, Science, or Engineering required; advanced degree preferred.</li><li>Deep understanding of the Data Center market and broader industry landscape, including key players, current and future trends, and growth vectors. Prior working experience in the Data Center business is preferred (e.g., hyperscale/colocation data center owners, OEMs, electrical contractors, or extensive networks within these companies).</li><li>Demonstrated success with strategic and market analytical processes, including market segmentation, strategic planning, competitive analysis, market research, new product development and launch, and strategic marketing.</li><li>Strong teamwork and leadership skills; proven ability to deliver results in cross-functional and cross-cultural environments.</li><li>Ability to influence individuals at all organizational levels.</li><li>Strong oral and written communication skills; ability to convey complex topics effectively to cross-cultural and functional audiences, including senior executives.</li><li>Willingness to travel up to 50% for industry conferences, customer visits, and organizational meetings.</li><li>Professional working proficiency in English.</li></ul>

Responsibilities: <ul><li>You will be responsible for driving companys growth across the Webex Customer Experience portfolio, with a focus on capturing significant market share in CCaaS, On-Premises Contact Centre, and CPaaS segments.</li><li>Your mission will be to implement high-impact strategies that accelerate adoption and revenue in these rapidly evolving markets.</li><li>The Customer Engagement space is one of the most dynamic and high-growth areas within company.</li><li>The proliferation of smartphones, digital messaging platforms, and the rise of Agentic AI have fundamentally reshaped customer expectations, demanding faster, smarter, and more personalised engagement from businesses.</li><li>As a Customer Engagement Expert, your deep domain expertise and thought leadership will be instrumental in enabling companys broader sales teams.</li><li>You will play a key role in building customer trust and driving adoption of companys AI-powered Contact Centre solutions, including CCaaS, CPaaS, and On-Premise offerings.</li></ul> In this role, you will work across the following teams to help solve customers’ most complex business problems. <ul><li>Global Contact Centre Sales Acceleration team and leadership</li><li>Collaboration with Product Sales Specialists and Solution Architects</li><li>Account Management Teams</li><li>Channel Partners and third-party Contact Centre Solution Partners</li><li>Product Management across companys Global Contact Centre Business Unit</li></ul> Requirements: <ul><li>Proven expertise in AI, Contact Centre, CCaaS, and CPaaS technologies.</li><li>A strong track record in strategic solution selling within both channel-led and direct go-to-market models.</li><li>The ability to position and sell to business decision-makers, backed by a well-established network of senior executive relationships.</li><li>You should possess a comprehensive understanding of Customer Experience technologies and the architectural evolution required for customer success.</li><li>You’ll be expected to engage with executive stakeholders and collaborate with companys technical teams to shape technology roadmaps that align with broader account strategies.</li><li>By applying your business acumen and industry insight, you will align companys portfolio with customer challenges and strategic priorities, ultimately driving revenue growth and market share expansion</li><li>You have demonstrated experience/capability in selling and consulting to Customer Experience executives.</li><li>You will maintain an active, hands-on approach with the team, partners, and customers.</li><li>You love what you do and are passionate about technology, enabling frictionless customer experiences and journeys.</li></ul> You have core experiences in the following areas: <ul><li>Technology Leadership: Communicate a clear technology vision and strategy with a compelling value proposition specifically as it relates to Cloud &amp; On Premise Contact Centre and Experience Management</li><li>Extensive sales/consulting leadership experience managing solution and application sales</li><li>Deep understanding of CCaaS, CPaaS, On-premise Contact Centers, and SaaS-based technologies and architectures, including adjacent technologies like Workforce, Quality Management, and AI.</li><li>You are expected to have customer relationships and understand the India market.</li></ul>

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110 global category leader warehousinglogisticstransportation Jobs found

Commerical Solution Engineer

Service Delivery Manager

Software Services Sales Leader

Central Demand Planner

Commercial Planning Analyst

Assistant Regional Brand Manager

Program Manager

Manager II – Quality & Reliability Engineer

Data Center Market Development Senior Manager

Account Executive - Architecture

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Skills

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110 global category leader warehousinglogisticstransportation Jobs found

Commerical Solution Engineer

Service Delivery Manager

Software Services Sales Leader

Central Demand Planner

Commercial Planning Analyst

Assistant Regional Brand Manager

Program Manager

Manager II – Quality & Reliability Engineer

Data Center Market Development Senior Manager

Account Executive - Architecture

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.