Customer Experience Director

L3 Lead -  (Datamart/MXML/Risk)

Credit Risk Lead - VP1

Senior Executive HSE (Leaders of Tomorrow) DHCM

Senior AQ Engineer

Test Development Engineer

Structural Test Engineer

Regional Manager of Security Operations

Consulting Engineer - Data Center

Senior Manager Financial Reporting (Real Estate)

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: <ul><li>Plan technical and functional deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan, monitor and manage risks/issues related to technical delivery. </li><li>Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to TDM/Project Manager (PM)/ Program Manager.</li><li>Plan &amp; allocate resources to support EOD tasks &amp; day to day Production tasks requiring assistance.</li><li>Oversee the deployment tasks, arrange for peer review of codes, maker-checker assignment &amp; updating status to release team.</li><li>Own the delivery plan. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the role. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>Strong Murex skills (Datamart/MXML/Risk)</li><li>Good business domain knowledge in Global Markets and Group Risk</li><li>More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility</li><li>More than 3 years leadership experience in managing IT delivery teams</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or other large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li></ul>

Responsibilities: <ul><li>Work with different IT teams across infrastructure, and other divisions to deliver system solutions for the business.</li><li>Build a strong relationship and manage expectations with users and stake holders.</li><li>Oversee Credit Risk delivery and align team (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.</li><li>Plan, monitor and manage risks/issues related to Functional delivery. </li><li>Take ownership of any issues that may impact the delivery quality and timeline.</li><li>Provide status update related to technical delivery to TDM/Project Manager (PM)/ Program Manager.</li><li>Own the delivery plan. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions. Follow up on the proposed solution and fix the problem</li><li>Manage stakeholders throughout the duration of the role. Ensure project governance is adhered to, any changes are documented and approved</li></ul> Requirements: <ul><li>Bachelors degree in computer science, engineering or similar domain</li><li>6-9 Years of experience in Murex Credit risk Domain (MLC, Limits monitoring, LRB &amp; counterparty risk )</li><li>Experience in major upgrade project in Risk domain.</li><li>Good understanding of Murex Credit Risk module</li><li>Strong business domain knowledge in Global Markets and Credit Risk</li><li>Experience in communicating with functional and technical stakeholders</li><li>Experience in banking industry preferred</li><li>Experience in implementing large-scale, highly available applications or another large project implementation</li><li>Experience in service-oriented technologies</li><li>Proven result-oriented person with a focus on delivery</li><li>Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience</li><li>Good understanding and experience in software development cycle</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li></ul>

Responsibilities: <ul><li>Support the implementation of Health &amp; Safety Management Systems, policies and regulatory requirements across allocated locations.</li><li>Conduct HSE inspections, fire safety checks, audits and risk assessments, ensuring timely mitigation of identified risks.</li><li>Manage and investigate incidents, accidents and near misses, including corrective actions, emergency response and trend analysis.</li><li>Monitor contractor and service provider HSE performance, including audits, permits, documentation and compliance with agreed standards.</li><li>Support emergency preparedness, drills and response across facilities and operational locations.</li><li>Coordinate with internal teams, contractors and other stakeholders to drive HSE compliance and continuous improvement.</li><li>Support HSE training, awareness initiatives, ISO compliance, reporting and documentation.</li><li>Contribute to ESG, asset compliance and sustainability-related HSE initiatives.</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering/science or HSE Field</li><li>Lead Auditor qualifications ISO 45001</li><li>NEBOSH IGC Level 3 qualification in HSE</li></ul> Other details: <ul><li>Male OR Female candidates</li><li>Experience in Facilities Management / community Management similar or large projects, community, and large malls in HSE role.</li><li>Reports to Associate Director - HSE</li></ul>

Role Description: <ul><li>We are hiring a Senior Quality Engineer for a leading global engineering and manufacturing organisation.</li><li>The role is based at the manufacturing plant and focuses on ensuring product quality, manufacturing process compliance, and customer satisfaction.</li><li>This is a hands-on individual contributor role involving quality engineering, APQP methodologies, process documentation, and customer quality management.</li></ul> Responsibilities: <ul><li>Execute hands-on quality assurance and quality engineering activities at the manufacturing plant.</li><li>Apply all five core APQP (Advanced Product Quality Planning) tools and methodologies in daily operations.</li><li>Develop, create, and maintain process documentation, including Process Flow Charts (PFC) and other relevant quality documents.</li><li>Ensure products and manufacturing processes meet established quality standards and customer requirements.</li><li>Handle customer complaints, quality investigations, root cause analysis, and corrective actions.</li><li>Conduct process observations and support quality-related investigations at customer sites, as required.</li><li>Collaborate with product engineering, R&amp;D, manufacturing, and cross-functional teams to resolve quality issues.</li><li>Independently execute technical quality activities and contribute to continuous improvement initiatives.</li></ul> Requirements: Education &amp; Experience <ul><li>Minimum 5 years of relevant hands-on experience is required; 6+ years is preferred.</li><li>Candidates with strong technical capability may be considered based on their interview assessment.</li><li>Engineering graduates with experience in Quality Assurance, Quality Engineering, Product Engineering, or R&amp;D are eligible.</li><li>Previous experience in the automotive industry or automotive component manufacturing is an advantage.</li></ul> Technical Skills &amp; Competencies <ul><li>Practical experience in quality assurance or quality engineering.</li><li>Mandatory hands-on knowledge and application of all five core APQP tools.</li><li>Experience creating and maintaining process documentation, including PFC.</li><li>Knowledge of customer complaint management, root cause analysis, and corrective actions.</li><li>Strong technical problem-solving skills and understanding of manufacturing processes.</li><li>Ability to independently execute technical activities and adapt quickly to the role</li></ul>

Responsibilities: <ul><li>Work with engineering team for new system/product/hardware qualification and tuning optimization in production.</li><li>Develop scripts and tools to automate routine test tasks, data reporting, and hardware diagnostic procedures.</li><li>Oversee the design, characterization, and maintenance of probe cards and associated load board hardware to ensure signal integrity.</li><li>Analyze large-scale test data using Python and data frame-based tools to identify yield limiters and implement process improvements.</li><li>Partner with Design and Product Engineering teams to perform root-cause analysis on test failures and silicon performance issues.</li></ul>&nbsp;Requirements: <ul><li>B.S. or M.S. in Electrical Engineering, Computer Engineering, or related field</li><li>Hands-on experience with ATE platforms (e.g., Advantest, Teradyne).</li><li>Advanced proficiency in Python/Pandas for complex data manipulation</li><li>At least 3 years’ working experience on wafer probing systems, good understanding of wafer-level testing methodologies</li><li>Excellent communication skills to effectively coordinate with global cross-functional teams.</li></ul>&nbsp;Preferred Qualifications: <ul><li>Good understanding of the PID control and Piezoelectric effect</li><li>Be familiar with JMP software to perform data analysis&nbsp;</li></ul>

﻿Responsibilities: <ul><li>Strategic Governance: Act as the technical lead for manufacturing test processes, coordinating technical quality metrics, systemic defect resolution, and sustaining product integrity across multiple global sites.</li><li>Design Influence: Represent structural test in high-level design reviews, setting DfT standards and negotiating probe access and coverage requirements to reduce risk in NPI and production.</li><li>Operational Leadership: Direct the development and deployment of complex ICT and Flying Probe programs. Oversee the qualification and release of test fixtures and assets, ensuring zero-defect compliance.</li><li>Technical Authority: Perform senior-level code reviews and lead global change control processes (ECOs/deviations) for test program source code and manufacturing recipes.</li><li>System Optimization: Lead the integration of advanced On-Board Programming (OBP) strategies and boundary scan (JTAG) flows into the manufacturing line to improve efficiency and test depth.</li><li>Mentorship &amp; Influence: Define and promote debug methodologies for manufacturing site test engineers; act as the lead interface between company and external fixture/hardware vendors.</li><li>Process Scalability: Champion the adoption of automated workflows, version control standards, and statistical process control (SPC) to drive continuous improvement across the global manufacturing footprint.</li></ul> Requirements: <ul><li>Bachelors degree or equivalent experience in Electrical Engineering, Manufacturing Engineering, or a related technical field.</li><li>8+ years of professional experience in structural test development, debug, and release on industry-standard ICT platforms (e.g., Keysight i3070/Series 6 or TRI).</li><li>5+ years of experience with Flying Probe system development (e.g., SPEA FP4080 or equivalent).</li><li>Demonstrated experience leading end-to-end manufacturing test requirements, including program development, fixture procurement, and factory floor correlation.</li><li>Proven experience leading technical projects or providing technical guidance to multi-functional teams or external manufacturing partners.</li></ul>

Role Description: <ul><li>As a Regional Team Lead of Incident Response &amp; Security Operations, you will be a key member of our collaborative security team, working alongside other security professionals to protect our organization from sophisticated cyberattacks. In this "player-coach" role, you will act as the senior technical expert and operational guide for your region’s Security Operations Center (SOC) analysts.</li><li>You will be a hands-on practitioner, working alongside your team to hunt for threats, analyze alerts, and lead the technical response to security incidents.</li><li>The ideal candidate has a strong background in hands-on security analysis, a talent for mentoring others, and the composure to lead technical investigations under pressure. You will be the primary escalation point for the SOC, ensuring the teams work is effective, efficient, and continuously improving our ability to defend the organization.</li></ul> Responsibilities: Your main tasks: <ul><li>Incident Response: Assist with all major security incidents, coordinating global and regional efforts during security incidents and investigations.</li><li>Security Operations: Oversee regional operations of the Security Operations Center (SOC), ensuring timely and effective analysis of security alerts.</li><li>Identify areas of improvement through automation and new processes. Improve the development and tuning of detection rules, analytics, and correlation logic to improve alert fidelity. Lead threat response and proactive vulnerability/threat notifications.</li><li>Strategic Leadership: Contribute to the comprehensive enterprise information security strategy, roadmap, and architecture in alignment with business objectives.</li><li>Work with management to drive program and projects amongst your team.&nbsp;</li><li>Team Management &amp; Development: Lead, mentor, and manage a high-performing team of security analysts, fostering a culture of technical excellence, innovation, and continuous learning. Manage team schedules, conduct performance reviews, and guide career development for team members.</li><li>Documentation &amp; Knowledge Sharing: Develop and maintain comprehensive documentation, including system architecture diagrams, data flow diagrams, log source configurations, alert rationale, and incident response procedures. Mentor and provide technical guidance to junior security analysts.</li><li>Collaboration &amp; Communication: Effectively communicate technical concepts to both technical and non-technical audiences. Interface with other IT teams (network, systems, application development, etc.) to ensure security is integrated throughout the infrastructure.</li><li>Strategic Planning &amp; Budgeting: Collaborate with leadership on strategic planning, budget forecasting, and resource allocation.</li></ul> Requirements: Required Qualifications: <ul><li>Bachelors degree in Computer Science, Information Security, or a related field, or equivalent practical experience.</li><li>Minimum of 5-7 years of experience in information security, with a strong focus on security.</li><li>Significant experience with at least one enterprise-grade SIEM platform (e.g., Devo, Splunk, QRadar, Sentinel, ArcSight).</li><li>Experience with scripting languages (e.g., Python, PowerShell, Regular Expressions) for automation and data manipulation.</li><li>Familiarity with various operating systems (Windows, Linux, macOS) and cloud platforms (AWS, Azure, GCP).</li><li>Knowledge of common security frameworks and standards (e.g., NIST, MITRE ATT&amp;CK, CIS).</li></ul> Preferred Qualifications: <ul><li>Experience with Devo, Devo SOAR, and/or LogicHub</li><li>Advanced programming/coding in one or more languages (C#, Python, etc).</li><li>Understanding of security concepts, including network security, endpoint security, intrusion detection/prevention systems (IDS/IPS), firewalls, and vulnerability management.</li><li>Manufacturing and/or engineering industry experience.</li><li>Experience working in a large global organization.</li></ul>

Responsibilities: <ul><li>Serve as a trusted technical advisor to customers, providing expert guidance on Data Center and networking solutions.</li><li>Lead the strategy, design, and implementation of complex network architectures aligned with customer business objectives.</li><li>Manage end-to-end delivery of high-impact technical engagements, ensuring successful implementation and optimization.</li><li>Translate customer business requirements into scalable, secure, and high-performance technology solutions.</li><li>Collaborate with account teams, partners, and cross-functional teams to drive technology adoption and customer success.</li><li>Support pre-sales activities, including technical consultations, solution design, and architecture recommendations.</li><li>Drive technology transitions and deliver measurable business outcomes through innovative solutions.</li><li>Act as the primary escalation point for complex technical issues, providing advanced troubleshooting and problem resolution.</li><li>Leverage deep technical expertise across Data Center and networking technologies to resolve critical customer challenges.</li><li>Develop and contribute digital intellectual capital, reusable solutions, and best practices to improve delivery efficiency.</li><li>Promote continuous learning, mentorship, and knowledge sharing within the global Customer Experience (CX) team.</li><li>Strengthen customer relationships by delivering high-quality technical engagements and exceptional customer experiences.</li><li>Align technology strategies with customer goals to improve network performance, scalability, and operational efficiency.</li><li>Contribute to customer satisfaction, business growth, and the successful adoption of technologies.</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science or equivalent, with 8–12 years of relevant experience in customer-facing technical consulting, pre-sales, and/or service delivery roles</li><li>Deep knowledge of L2/L3 networking protocols and technologies (vPC, STP, HSRP, OSPF, EIGRP, BGP) with strong hands-on Nexus 2K/5K/7K/9K platform experience</li><li>Lead &amp; drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes.</li><li>Proven experience in design and deployment of Data Center solutions including traditional DC standalone Nexus design, VXLAN Fabric and ACI Fabric solutions using ACI MultiPod /Multisite/Remote Leaf Fabric architectures.</li><li>Partnered with customers to design and implement network solutions, ensuring seamless system integration and proactive service assurance</li><li>Active Data Center certification such as CCIE or CCNP, or equivalent vendor certification (e.g. VCP)</li><li>Experience integrating network services appliances (such as firewalls, IPS, load balancers, WAN optimizers) within Data Center solution designs</li><li>Experience in&nbsp;Build and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.</li></ul>

Role Description: <ul><li>The Senior Manager – R2R oversees the financial reporting, management reporting and regulatory reporting processes.</li><li>The role is responsible for process efficiency, reporting accuracy and cross-functional collaboration.</li><li>It supports the Director – Record to Report in creating value within the Finance sub-function through continuous improvement and optimisation of existing processes.</li><li>The role also leads the team to foster customer centricity and service excellence, aligned with the shared vision.</li></ul> Responsibilities: 1. Strategic Planning &amp; Financial Governance <ul><li>Support the financial reporting strategy, aligning it with corporate financial goals.</li><li>Ensure compliance with IFRS, US GAAP and local regulatory standards.</li><li>Support financial risk management initiatives to mitigate process risks.</li><li>Guide the team to ensure adherence to reporting processes, guidelines and protocols, delivering against agreed SLAs.</li><li>Track relevant KPIs, identify operational gaps and guide the team in achieving its objectives.</li><li>Support special projects and initiatives that deliver continuous value to Finance and align with business goals.</li></ul> 2. Financial Reporting &amp; Analysis <ul><li>Lead the preparation and review of monthly, quarterly and annual financial reports, ensuring accuracy and compliance with financial regulations and policies.</li><li>Oversee the preparation of financial statements and management reports that provide insights into financial performance.</li><li>Ensure reporting processes align with business goals and regulatory requirements.</li><li>Manage the consolidation process.</li><li>Review and approve financial statement footnotes and disclosures.</li></ul> 3. Management Reporting <ul><li>Develop and maintain management reports and dashboards.</li><li>Analyse financial results and provide insights to senior management.</li><li>Prepare variance analysis comparing actual results with budgets and forecasts.</li><li>Collaborate with the FP&amp;A team to align financial reporting with planning and analysis.</li></ul> 4. Regulatory Reporting <ul><li>Ensure compliance with reporting requirements and deadlines.</li><li>Monitor changes in reporting standards and implement necessary updates.</li><li>Liaise with external auditors during the audit process.</li></ul> 5. Stakeholder Management <ul><li>Collaborate with Finance teams to ensure financial data is accurate and up to date.</li><li>Act as the primary escalation point for critical issues, coordinating with IT and other stakeholders to ensure timely resolution.</li><li>Manage a team of Assistant Managers, Senior Associates and Associates within reporting.</li><li>Build strong working relationships with Finance, Internal Audit, Business Operations and other internal stakeholders.</li><li>Provide regular updates and escalate issues to senior management in a timely manner.</li></ul> 6. Internal Controls &amp; Compliance <ul><li>Ensure reporting processes comply with GAAP/IFRS and internal policies.</li><li>Implement and maintain internal controls related to financial reporting.</li><li>Monitor compliance procedures, identify control gaps and drive corrective actions.</li><li>Monitor adherence to risk assessment frameworks and checklists across operations, systems and processes.</li><li>Review risk assessment outcomes and implement appropriate controls to address identified vulnerabilities.</li></ul> 7. Process Improvement &amp; Reporting <ul><li>Identify and implement reporting process improvements, including automation tools and reporting systems.</li><li>Develop best practices that improve accuracy and reduce manual effort.</li><li>Standardise R2R processes across subsidiaries while maintaining necessary flexibility.</li><li>Assess reporting workflows and drive initiatives to reduce cycle times and improve accuracy.</li><li>Identify opportunities to reduce costs and improve operational efficiency.</li><li>Collaborate with internal and external stakeholders to implement process improvements effectively.</li></ul> 8. People Management <ul><li>Lead the team and ensure individual objectives and priorities align with Finance and overall business objectives.</li><li>Provide day-to-day supervision and support to direct reports in achieving operational goals.</li><li>Monitor team upskilling and continuous development in line with Finance capability requirements and service priorities.</li><li>Foster a customer-centric and service-oriented culture that encourages innovation and high performance.</li></ul> Requirements: Qualifications, Experience &amp; Skills <ul><li>A bachelor’s degree in Accounting or Finance is required.</li><li>Professional certification such as CA, CPA or ACCA is required.</li></ul> Experience <ul><li>At least 7 years of experience in financial reporting, general ledger, financial close processes or a similar area.</li><li>Strong expertise in financial controls, compliance and governance frameworks.</li><li>A proven track record in stakeholder management and service excellence.</li><li>Strong leadership and relationship management skills, with a customer-focused approach.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>A strong understanding of Finance functions and processes.</li><li>Real estate or related-sector experience is preferred.</li><li>Experience in finance shared services is preferred.</li><li>Middle East regional experience is preferred.</li></ul> Technical Skills &amp; Competencies <ul><li>Experience with ERP systems such as Oracle Fusion and FCCS.</li><li>Familiarity with tools and technologies such as ARCS and AI-driven analytics.</li><li>Strong knowledge of GAAP/IFRS and financial reporting requirements.</li><li>Behavioural Competencies</li><li>Strategic orientation</li><li>Customer focus</li><li>Intrapreneurial thinking</li><li>Talent focus and employee centricity</li><li>Process excellence and execution focus</li><li>Innovation</li><li>Team leadership</li></ul>

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136 global director fpa Jobs found

Customer Experience Director

L3 Lead - (Datamart/MXML/Risk)

Credit Risk Lead - VP1

Senior Executive HSE (Leaders of Tomorrow) DHCM

Senior AQ Engineer

Test Development Engineer

Structural Test Engineer

Regional Manager of Security Operations

Consulting Engineer - Data Center

Senior Manager Financial Reporting (Real Estate)

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Skills

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136 global director fpa Jobs found

Customer Experience Director

L3 Lead - (Datamart/MXML/Risk)

Credit Risk Lead - VP1

Senior Executive HSE (Leaders of Tomorrow) DHCM

Senior AQ Engineer

Test Development Engineer

Structural Test Engineer

Regional Manager of Security Operations

Consulting Engineer - Data Center

Senior Manager Financial Reporting (Real Estate)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.