Senior Manager - IT Procurement Category

RCSA & Internal Control Analyst

Customer Experience Director

Senior Manager- Interior Design

Lead, Data & AI Governance

Senior Manager, Group Tax

HR Partner IV - SEA

AVP, Solution Architect

Enterprise Analytics – Machine Learning Ops/AI Projects (VP1)

Strategic Accounts Manager

Role Description: <ul><li>The Senior Manager – IT Procurement Category Management is responsible for leading strategic sourcing and category management across Information Technology.</li><li>The role owns the end-to-end IT category strategy, including spend and demand analysis, market intelligence, business case assessment, strategic sourcing, contract development, supplier relationship management and value delivery.</li><li>The position works closely with technology and corporate stakeholders to translate business and technical requirements into effective sourcing strategies and commercially competitive contracts.</li><li>The successful candidate will bring strong IT procurement expertise across Software, SaaS, Cloud, Infrastructure, Managed Services, Telecommunications, Cybersecurity and IT Professional Services, with a focus on cost optimisation, service resilience, information security, data protection, compliance and total cost of ownership.</li></ul> Responsibilities: IT Category Leadership <ul><li>Lead category strategies and sourcing across Software and SaaS, Cloud and Hosting, IT Infrastructure, End-user Technology, Networks, Telecommunications, Cybersecurity, Managed Services and IT Professional Services.</li><li>Evaluate commercial and licensing models, including subscriptions, consumption-based pricing, enterprise agreements, perpetual licensing, support and maintenance.</li><li>Work with technology stakeholders to assess technical requirements, scalability, interoperability and service resilience.</li><li>Develop Statements of Work (SOWs), deliverables, acceptance criteria, SLAs, service credits, milestones and payment structures.</li><li>Apply total cost of ownership and lifecycle costing to technology procurement decisions.</li></ul> Strategic Sourcing &amp; Commercial Negotiations <ul><li>Lead complex IT sourcing projects from initial requirements and market engagement through tendering, supplier selection, contract award and implementation.</li><li>Develop appropriate sourcing strategies, including competitive tenders, framework agreements, multi-supplier arrangements and direct negotiations.</li><li>Lead high-value commercial negotiations covering pricing, licensing, service levels, risk allocation, liability, intellectual property, data protection and contractual exit provisions.</li><li>Identify supplier and technology risks, including vendor concentration, technology lock-in, cybersecurity, service continuity and obsolescence.</li></ul> Spend Analysis &amp; Cost Optimisation <ul><li>Analyse IT spend, demand, utilisation and consumption to identify cost-saving opportunities.</li><li>Establish and monitor savings and cost-avoidance targets.</li><li>Lead business cases, commercial assessments and total cost of ownership evaluations.</li><li>Develop pricing benchmarks, should-cost models and commercial scenarios.</li><li>Drive demand management, licence optimisation, supplier consolidation and standardisation initiatives.</li></ul> Market Intelligence &amp; Category Strategy <ul><li>Monitor technology market trends, supplier capabilities, commercial models and regulatory developments.</li><li>Evaluate supplier financial stability, delivery capabilities, market positioning and product roadmaps.</li><li>Develop and maintain IT category strategies, sourcing roadmaps, supplier segmentation and governance frameworks.</li><li>Conduct category reviews and quarterly business reviews, tracking cost, service, risk, innovation and compliance.</li></ul> Stakeholder &amp; Supplier Management <ul><li>Act as the primary procurement partner for designated technology stakeholders.</li><li>Engage with senior technology leadership and advise on sourcing strategies, commercial options and supplier risks.</li><li>Collaborate with IT, Finance, Legal, Information Security, Data Privacy, Enterprise Architecture and Contract Management teams.</li><li>Lead strategic supplier selection, onboarding, performance management and executive-level supplier relationships.</li><li>Monitor contractual obligations, service levels, renewal timelines and supplier improvement plans.</li></ul> People Management &amp; Governance <ul><li>Lead, coach and develop a team of IT procurement professionals.</li><li>Establish team objectives and strengthen capabilities in sourcing, negotiations, contracting, analytics and supplier governance.</li><li>Ensure compliance with procurement policies, sourcing procedures, delegated authority and financial controls.</li><li>Drive continuous improvement, accountability, collaboration and operational excellence.</li></ul> Financial Accountability <ul><li>Manage an IT procurement category spend portfolio of approximately AED 800 million.</li><li>Drive cost reduction, cost avoidance, demand optimisation and measurable value delivery.</li><li>Ensure compliance with approved budgets, financial controls and savings-tracking requirements.</li></ul> Requirements: Qualifications &amp; Experience Education <ul><li>Bachelors degree in Supply Chain Management, Business Administration, Information Technology, Computer Science, Engineering, Finance or a related discipline.</li><li>A postgraduate or advanced degree is preferred.</li></ul> Experience <ul><li>8–12+ years of experience in procurement or category management, with substantial exposure to IT procurement.</li><li>3–5+ years in leadership roles managing complex, high-value IT procurement programmes.</li><li>Demonstrated experience in developing and executing IT category strategies.</li><li>Proven track record in managing IT contracts, supplier negotiations, savings delivery and commercial risk.</li><li>Experience working with senior technology stakeholders is essential.</li><li>Middle East or UAE experience is advantageous but not mandatory.</li></ul> Preferred Certifications <ul><li>CIPS or ISM CPSM.</li><li>ITIL, COBIT, FinOps, Software Asset Management, Cloud or Cybersecurity certifications.</li><li>PMP, PRINCE2 or Lean Six Sigma certifications are advantageous.</li><li>5. Technical Skills &amp; Competencies</li><li>IT procurement and technology category management.</li><li>Strategic sourcing and complex commercial negotiations.</li><li>Software, SaaS, Cloud and IT Infrastructure procurement.</li><li>Cybersecurity, Telecommunications and Managed Services procurement.</li><li>Supplier relationship and performance management.</li><li>IT commercial models, software licensing and contract management.</li><li>Spend analysis, financial modelling and total cost of ownership.</li><li>Statements of Work (SOWs), SLAs, KPIs and performance-based contracting.</li><li>Procurement platforms such as SAP Ariba and Coupa.</li><li>Contract law, information security, data privacy and risk management.</li><li>Project and change management.</li><li>6. Behavioural Competencies</li><li>Strategic thinking and commercial acumen.</li><li>Strong communication and presentation skills.</li><li>Stakeholder management and influencing ability.</li><li>Leadership, coaching and team development.</li><li>Customer focus and solution-oriented thinking.</li><li>Collaboration and relationship building.</li><li>Innovation and continuous improvement.</li><li>Strong execution and accountability.</li></ul>

Role Description: <ul><li>We are looking for an RCSA &amp; Internal Control Analyst to support the rollout and ongoing maintenance of the EMEA Risk and Control Self-Assessment (RCSA) framework and related internal control activities.</li><li>Working alongside the EMEA Risk &amp; Control Manager, the successful candidate will provide day-to-day operational support, including coordination, follow-up, documentation and data consolidation.</li><li>The role will help accelerate the rollout, improve consistency across countries and establish a sustainable long-term operating model, while allowing the EMEA Risk &amp; Control Manager to focus on governance, stakeholder management and overall framework oversight.</li><li>The successful candidate will support the rollout, documentation, testing and maintenance of country-level RCSAs and related internal control activities across EMEA. They will help ensure that risk and control information is accurately collected, structured, tracked and kept up to date in coordination with local stakeholders.</li></ul> Responsibilities: <ul><li>Support the implementation and ongoing development of the EMEA Risk and Control Self-Assessment (RCSA) framework, working with country teams to identify, assess and manage risks in line with the Groups risk management methodology.</li><li>Work collaboratively with stakeholders across a range of business functions, including Operations, Finance, Legal and Health, Safety, Security and Environment (HSSE), to understand local processes, identify potential risks and establish appropriate controls.</li><li>Support the identification and assessment of country-specific risks, documenting existing controls, potential gaps and compensating controls to help ensure risks are appropriately managed.</li><li>Develop and maintain local risk and control registers, ensuring information is accurate, up to date and aligned with regional requirements.</li><li>Work with local stakeholders to harmonise risk management approaches and control frameworks across EMEA, promoting consistency while taking account of country-specific requirements and differences in local maturity.</li><li>Support the implementation of the RCSA framework across EMEA countries, coordinating activities, gathering and consolidating information, monitoring progress and following up with stakeholders to ensure timely completion.</li><li>Support second-line (Line 2) control testing activities, including coordinating evidence collection, reviewing supporting documentation and following up on outstanding information or identified control gaps.</li><li>Contribute to compliance activities, including the ongoing monitoring and documentation of anti-corruption and accounting controls in support of Sapin II requirements.</li><li>Track action plans, remediation activities and outstanding issues, working with local stakeholders to monitor progress, address delays and ensure agreed actions are completed.</li><li>Build effective working relationships across countries and functions, encouraging collaboration, knowledge-sharing and consistent approaches to risk management in an international, matrixed organisation.</li><li>Identify opportunities to improve risk and control processes, documentation and procedures, contributing to the continuous development of a consistent and sustainable EMEA control framework.</li></ul> Requirements: Educational Qualifications <ul><li>A degree or equivalent professional experience in Risk Management, Business, Finance, Compliance or a related discipline would be advantageous.</li><li>Ongoing commitment to training and professional development in risk, compliance and audit processes.</li></ul> Relevant Skills and Experience <ul><li>2–5 years experience in risk management, internal controls, compliance or a related field.</li><li>Experience working with risk and compliance frameworks, including risk identification, assessment and control implementation.</li><li>Experience working in an international business or matrix organisation, engaging stakeholders across multiple countries and functions.</li><li>Good understanding of operational processes and internal controls across different business functions.</li><li>Strong organisational, analytical and communication skills, with the ability to manage multiple priorities and build effective working relationships.</li><li>Confident managing documentation, risk registers, trackers and supporting evidence, with strong attention to detail.</li><li>Able to work autonomously, take ownership of tasks and manage competing deadlines.</li></ul> Personal Characteristics &amp; Behaviours <ul><li>Resilient and adaptable: Comfortable navigating challenges, working through ambiguity and maintaining momentum when faced with competing priorities or differing levels of risk maturity across countries.</li><li>Curious and analytical: Naturally inquisitive, with the confidence to ask questions, challenge assumptions and develop an understanding of risks across different business functions.</li><li>A relationship builder: Able to establish trust, communicate effectively and work collaboratively with stakeholders at different levels and across different countries.</li><li>Structured in approach: Able to bring order to complex or ambiguous situations, organise information clearly and establish consistent ways of working.</li><li>Reliable and accountable: Takes ownership of responsibilities and works closely with the EMEA Risk &amp; Control Manager to support decision-making.</li><li>Collaborative and open-minded: Comfortable working across functions, receptive to different perspectives and motivated to improve how teams work together.</li></ul> Travel Requirements <ul><li>10–20% travel within the country, region and internationally may be required on an ad hoc or regular basis.</li></ul>

Responsibilities: Customer Experience Strategy &amp; Governance: <ul><li>Develop, implement and continuously evolve the Companys Customer Experience strategy, roadmap, service standards and priorities in alignment with overall business objectives.</li><li>Establish the Customer Experience governance framework and ensure clear accountability for customer experience performance across relevant functions.</li><li>Represent the Voice of the Customer within the organization and ensure customer insights are considered in strategic, commercial, product and operational decisions.</li><li>Establish cross-functional governance for significant customer-impacting issues, ensuring root causes, corrective actions, responsible owners and deadlines are defined and tracked through to closure.</li><li>Collaborate with Commercial, Marketing, Product, Technology, Network, Finance, Regulatory, Legal and other departments to deliver a consistent and seamless end-to-end customer experience.</li></ul>&nbsp;Customer Support Operations: <ul><li>Lead the Customer Support Operations function and ensure effective management of internal and outsourced customer support operations.</li><li>Ensure customers receive timely, consistent and high-quality support across all relevant customer service channels and touchpoints.</li><li>Define and monitor operational KPIs and SLAs, including service levels, response and resolution times, First Contact Resolution, productivity and other relevant customer support indicators.</li><li>Continuously optimize customer support processes to improve efficiency, reduce customer effort, improve service quality and control operating costs.</li><li>Oversee internal and outsourced inbound and outbound customer support operations and ensure third-party partners meet agreed service levels, productivity, quality and customer experience standards.</li><li>Define workforce dimensioning, capacity planning and resource allocation requirements for internal and outsourced operations based on customer demand, contact volumes and business requirements.</li><li>Establish and oversee effective escalation processes for complex, sensitive or unresolved customer issues, ensuring clear ownership and timely resolution.</li><li>Ensure appropriate business continuity and customer-support procedures are in place for network incidents, system outages, major campaigns, unexpected increases in customer demand and other high-impact events.</li><li>Assess and recommend technologies, systems, automation and self-service solutions that improve customer experience, operational efficiency and cost-to-serve.</li><li>Define the Customer Experience organizational structure and resource requirements, and oversee recruitment priorities, performance management, employee development and succession planning.</li></ul> Quality Assurance &amp; Continuous Improvement: <ul><li>Lead a structured Continuous Improvement program across customer-facing operations using customer feedback, operational data, quality findings and root-cause analysis.</li><li>Own the Customer Experience Quality Assurance framework, including quality standards, interaction audits, mystery evaluations, calibration, quality scorecards and corrective-action mechanisms across internal and outsourced operations.</li><li>Analyze customer complaints, repeat contacts, escalations, quality findings and operational data to identify recurring issues and root causes, and drive cross-functional corrective and preventive actions through to implementation.</li><li>Identify opportunities to reduce avoidable and repeat customer contacts through process simplification, automation, self-service, improved communication and permanent resolution of root causes.</li><li>Track Continuous Improvement initiatives and measure their impact on customer satisfaction, service quality, operational efficiency, contact reduction and other relevant business outcomes.</li><li>Lead end-to-end customer journey reviews and service-design initiatives to identify pain points, reduce customer effort, improve First Contact Resolution and enhance the experience across physical, assisted and digital touchpoints.</li></ul> Training, Knowledge &amp; Capability Development: <ul><li>Oversee the Customer Experience Training function and establish a structured capability-development framework covering onboarding, product and service knowledge, systems, processes, customer handling, soft skills, coaching and refresher training.</li><li>Ensure Training Needs Analysis is driven by quality results, customer feedback, operational performance and identified competency gaps, and measure the effectiveness of training interventions.</li><li>Establish and maintain effective Knowledge Management practices, including customer-care SOPs, scripts, FAQs, knowledge articles and operational guidelines, ensuring frontline teams receive accurate and timely information.</li><li>Promote a culture of customer focus, continuous learning and high performance through coaching, recognition and employee-development initiatives.</li></ul> Customer Analytics, Voice of Customer &amp; Insights: <ul><li>Lead the Customer Analytics function and ensure customer and operational data is converted into actionable insights for Customer Experience and the wider business.</li><li>Establish CX dashboards and reporting covering customer behaviour, contact drivers, complaints, repeat contacts, service performance, quality, satisfaction, retention/churn indicators and emerging customer trends.</li><li>Own the Voice of Customer and CX measurement framework, including NPS, CSAT, First Contact Resolution and other relevant customer experience indicators, establishing targets and monitoring performance against them.</li><li>Use surveys, complaints, customer interactions, research and other feedback channels to identify customer needs, expectations, pain points and emerging trends, ensuring insights are translated into clearly defined improvement actions.</li><li>Utilize customer segmentation based on relevant behaviors, preferences, value, demographics and usage patterns to support customer experience initiatives, service prioritization and relevant business campaigns.</li></ul> Product, Process &amp; Operational Readiness: <ul><li>Ensure Customer Experience is appropriately involved in the development and implementation of new products, services, campaigns, processes and customer-impacting system changes, with customer experience risks identified before implementation.</li><li>Establish operational-readiness requirements for major launches and changes, including capacity, processes, systems, training, knowledge materials, customer communication and escalation procedures, and monitor customer impact following implementation.</li></ul> Performance, Compliance &amp; Financial Management: <ul><li>Provide senior management with regular reporting on Customer Experience performance, customer trends, key risks, operational performance, Continuous Improvement initiatives and areas requiring management attention.</li><li>Ensure Customer Experience operations comply with applicable regulatory requirements, company policies, data protection requirements and industry standards in coordination with Regulatory, Legal and other relevant functions.</li><li>Develop and manage the Customer Experience operating budget and monitor operating costs, productivity and cost-to-serve, identifying opportunities to improve efficiency without negatively impacting customer experience.</li><li>Manage key Customer Experience vendors and partners, ensuring contractual commitments, SLAs, costs, quality standards and performance expectations are effectively monitored and managed.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s Degree in Business Administration, Communications, Marketing, or a related field,</li><li>A Master’s degree or professional certification (e.g., CCXP - Certified</li><li>Customer Experience Professional) is highly preferred.</li></ul>

Responsibilities: <ul><li>Oversee the design process to ensure all projects adhere to the highest quality of designs.</li><li>Review interior design packages submitted by the consultants, make sure they align with company Design Guidelines, protect the design intent, and ensure that purchasers receive what they have purchased to ensure alignment with the design intent.</li><li>Review design submissions for technical and commercial compliance during the design stage, and lead value engineering exercises to achieve target budgets to ensure that all design submissions comply with technical and commercial requirements.</li><li>Operate within the stipulated framework to maintain legal and ethical standards and ensure compliance with required Company’s regulatory framework and corporate governance.</li><li>Lead and manage all aspects of the design process, including designing, procurement, consultant appointment, and project execution to ensure that all technical procedures meet approved corporate operational design objectives.</li><li>Review the preparation of project-specific design briefs that reflect project intent and objectives.</li><li>Manage consultants and ensure that risks are mitigated, and senior management is informed of any changes.</li><li>Provide regular feedback on project status, risks and approved feasibility to ensure that design goals are being met.</li><li>Manage stakeholder relationships at all levels, including liaising with stakeholder partners and key business affiliates.</li><li>Stay updated with industry trends, best practices, and emerging technologies in market dynamics, and competitive landscape relevant to the organization.</li><li>Ensure compliance with policies, procedures, processes and controls of project design activities at all levels.</li></ul> Requirements: <ul><li>Bachelor’s Degree in Interior Design /Architecture; Master’s degree preferred.</li><li>International certification in Interior design / LEED AP (Leadership in Energy and Environmental Design Associate Professional) Certification – preferred</li><li>Excellent knowledge of real estate development processes, and industry standards.</li><li>Working knowledge of interior design, coordination with architectural, structural, mechanical, and electrical disciplines; interior construction; and interiors specifications.</li><li>Min. 8-10+ years’ experience in a real estate / design consultancy managing designs&nbsp;</li><li>Experience managing design teams across various project phases (concept,development, implementation)</li><li>Experience working with project managers, engineers, and other stakeholders to ensure design integration within the project lifecycle</li></ul>

Responsibilities: Strategy, Framework &amp; Policy Architecture <ul><li>Define Group-wide Data &amp; AI Governance strategy, framework, operating model and roadmap, aligned to business strategy and AI ambitions</li><li>Author and maintain the Groups policy architecture - policies, standards, guidelines and procedures</li><li>Provide oversight, challenge and monitoring of adherence to policies and standards</li><li>Lead the continuous-improvement agenda for governance maturity through targets and metrics</li></ul> Governance Operating Model &amp; Stewardship <ul><li>Establish the governance model: define decision rights (RACI), and Data Owners and Stewardship roles across the business units</li><li>Translate governance topics into business-relevant insights for the relevant audiences.</li></ul> Data Governance, Catalogue &amp; Metadata Standards <ul><li>Set Group standards for data ownership, critical data elements, business glossary, metadata, data classification and dataset certification</li><li>Mandate data contracts on critical datasets and lineage coverage, embedding governance checks into the delivery lifecycle</li><li>Own the access governance standard and govern access to data, balancing innovation with appropriate controls</li></ul> Data Quality Management <ul><li>Own the Group data quality policy and standard - quality dimensions, rule libraries, thresholds and SLAs</li><li>Oversee the data quality operating loop, per-domain scorecards, remediation to SLA and owner-accountability reporting</li><li>Set the dataset certification regime before business use</li></ul> Data Protection, Sharing &amp; Retention <ul><li>Partner with Cybersecurity and Data Protection Office to develop and maintain the data protection framework and policies</li><li>Oversee data-sharing, retention and disposal practices across various stakeholders</li><li>Collaborate with Legal, Privacy and Compliance to ensure data compliance across jurisdictions</li><li>Manage and escalate data protection risks, tracking mitigations to closure</li></ul> Master Data Management <ul><li>Serve as design authority for master data capability, to centralize and manage master and reference data efficiently</li><li>Broker and secure ratification of master data design decisions across systems and stakeholders</li><li>Drive change management, adoption, integration and scaling of the MDM platform across the organization</li></ul> Regulatory Compliance, Risk &amp; Assurance <ul><li>Conduct regulatory horizon scanning across the jurisdictions where company operate, re-baselining policies, controls and plans as laws and standards evolve</li><li>Lead Group-wide Key Risk and Control Self-Assessment initiatives for Data and AI, and coordinate data and AI audits, compliance reviews and inspections</li></ul> Leadership, Reporting &amp; Culture <ul><li>Own the governance KPI metrics, dashboards, and reporting for executive stakeholders</li><li>Serve as the senior liaison between business units and technology on governance requirements</li><li>Be an agent of change inculcating data and AI governance culture and discipline across the organisation</li></ul> Requirements: <ul><li>Bachelors degree in Computer Science, Information Management, Data/Analytics, Engineering, Law, or a related discipline; a relevant postgraduate qualification is an advantage.</li><li>Ongoing commitment to training and professional development.</li><li>At least 8 years of working experience in data management, including 5 or more years leading Data Governance, Data Quality or Master Data Management programmes in multi-entity or regulated organisations.</li><li>Extensive knowledge of data and AI regulatory, standards, and compliance requirements.</li><li>Experience in AI or model governance, model risk management or responsible-AI programmes, including generative AI; exposure to agentic AI governance is an advantage.</li><li>Proven track record standing up or transforming a governance function and operating model.</li><li>Good understanding of risk management and compliance frameworks and related disciplines such as risk and control self-assessment.</li><li>Experience in designing and delivering a Master Data Management capability.</li><li>Strong hands-on technical fluency: proficient in SQL with working Python; credible with modern data catalogues (e.g. DataHub, Microsoft Purview), data quality frameworks, data contracts and lineage, policy-as-code access models and Git / pull-request-based delivery.</li><li>Relevant certifications such as Certified Data Management Professional (CDMP), Certified Information Management Professional (CIMP) or Certified Information Systems Auditor (CISA) are strongly preferred.</li><li>Excellent written and oral communication; skilled at authoring policies, standards, guidelines and executive materials that business and engineering teams can act on.</li></ul>

Responsibilities: <ul><li>Supporting the Group Head, Tax to manage the tax risk of the Group on a global basis. This includes progressively rolling out the Group’s Tax Risk and Governance Framework from HQ to overseas subsidiaries, assessing their tax risk profile, identifying, mitigating and rectifying tax risk.&nbsp;</li><li>Responsible for developing processes and framework to comply with changes in tax/regulatory requirements such as country by country reporting and BEPS 2.0 compliance requirements.&nbsp;</li><li>Review tax processes and implementation of automation solutions, where appropriate, to capture appropriate data for tax reporting.&nbsp;</li><li>Analysis of Budget announcement and providing a summary and changes and impact analysis for dissemination to senior management and various affected business units.</li><li>Business Partnering: Tax advisory, planning and structuring, transfer pricing analysis and documentation, provide internal training, tax planning and structuring for M&amp;A projects, identifying opportunities for optimization, etc. Managing the tax issues on transactions including key finance and commercial initiatives, funding and repatriation, structuring and simplification.</li><li>Compliance: ensure compliance for all direct and indirect taxes (GST/VAT, duties, WHT, etc), including the implementation of daily transaction checks and analysis within the current Tax Risk &amp; Governance Framework. Review corporate tax, GST and withholding tax calculations and ensure timely tax filings for the entities within the Group.</li><li>Proactively prepare and document advice on tax filing positions, audits and rulings. Partner with the entities in the Group to ensure compliance with the company’s tax policies and business models, and liaising with external tax consultants, where necessary.&nbsp;</li><li>Manage tax audits and investigations of entities within the Group.</li><li>Any other ad-hoc duties as assigned.</li></ul> Requirements: <ul><li>Degree in Accounting related academics, with a major in taxation. Accredited Tax Advisor (Income Tax);</li><li>Minimum 10 years of relevant working experience in the Big 4, OR in both Big 4 and a global corporate organization;</li><li>Excellent understanding of the key principles and practices of direct and indirect taxes across the Asia Pacific region;</li><li>Excellent understanding of international tax principles including inbound and outbound structuring issues, funding and repatriation strategies and transfer pricing considerations;</li><li>Excellent understanding of tax reporting and experience in managing tax audits and investigations;</li><li>Ability to manage multiple projects and excel under pressure and tight timelines;</li><li>Self-starter, pro-active sole contributor and strong team player with the ability to lead and coach regional/global finance accountants/teams;</li><li>Able to influence, engage and build strong relationships &amp; trust at all levels;</li><li>Excellent judgment, people and communication skills</li></ul>

Responsibilities: HR Policy &amp; Governance <ul><li>Develop, review, and continuously improve company HR policies, procedures, and guidelines to ensure consistency, transparency, and full compliance with regulatory and corporate standards.</li><li>Establish and maintain a structured policy management framework, including standardized documentation, approval workflows, version control, and audit trails.</li><li>Own the lifecycle of HR policies, from drafting, stakeholder alignment, approval, communication, to periodic review and retirement.</li><li>Monitor, interpret, and analyze local labor laws and regulatory changes, translating them into actionable HR policies and practices.</li><li>Proactively assess compliance risks and update policies and processes to mitigate potential legal or operational exposure.</li><li>Design and deliver training programs for employees and managers on HR policies, compliance requirements, and best practices, ensuring strong understanding and adoption.</li><li>Develop clear and effective communication strategies to ensure timely and consistent dissemination of HR policy updates across the organization.</li><li>Partner with HR teams, Legal, and business stakeholders to drive effective implementation and adoption of policies across all functions.</li><li>Track policy implementation, monitor adherence, and conduct regular compliance audits and risk assessments to ensure consistent application across departments.</li><li>Maintain proper documentation and reporting for audits, internal reviews, and regulatory requirements.</li></ul> Project Management <ul><li>Lead and support the execution of global, regional, and local HR initiatives and projects, ensuring alignment with business priorities and HR strategy.</li><li>Develop detailed project plans, including scope definition, timelines, milestones, resource allocation, and risk management plans.</li><li>Monitor project progress, identify risks or bottlenecks, and implement mitigation actions to ensure timely delivery.</li><li>Coordinate cross-functional stakeholders, ensuring clear roles, responsibilities, and effective collaboration across teams.</li><li>Provide regular project updates, reporting status, risks, and outcomes to key stakeholders and leadership.</li><li>Drive standardization and continuous improvement through project learnings, best practices, and process optimization.</li><li>Ensure all projects comply with internal policies, governance standards, and external regulatory requirements.</li></ul> Requirements: <ul><li>Bachelor’s degree in Human Resources, or related field.</li><li>Minimum 5+ years of HR experience, preferably within a MNC Manufacturing company environment.</li><li>Hands-on experience in localizing HR policies and employee handbooks across APAC countries, including China, with sound knowledge of labor law compliance and HR governance practices.</li><li>Proven experience in reviewing, localizing, and implementing HR policies across APAC countries, including China, ensuring alignment with local employment legislation, regulatory requirements, and business needs.</li><li>Solid understanding of labor laws, HR compliance practices, and policy governance.</li><li>Strong communication, interpersonal, and presentation skills, with the ability to influence stakeholders at all levels.</li><li>Excellent written communication skills with attention to detail in policy documentation.</li><li>Strong analytical and problem-solving abilities with a proactive, solution-oriented mindset.</li><li>Proficient in HR systems and digital tools (e.g., HRIS, case management, MS Office).</li><li>Ability to manage multiple priorities and deliver results in a fast-paced environment.</li></ul>

Responsibilities: <ul><li>Influence many agile development teams through all phases of the Agile development life cycle through SAFe</li><li>Implement new technologies and assist developers as they migrate to new technologies</li><li>Architect applications across the full stack, experience in PCF, AWS, Cloud Native</li><li>Application Architecture, Microservices ecosystem, Spring Batch Apps using Spring Cloud Data Flow, J2EE, Spring Java, and RESTful APIs are a must.</li><li>Design data models to support complex business processes</li><li>Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack.</li><li>Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps.</li><li>Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command</li><li>Ensure compliance with architecture, security and technology standards set by company Financial</li><li>Assist in crafting and maintaining the future state technology architectural strategy, along with our application of modernization and migration roadmap.</li><li>Participate in Agile scrums consisting of cross-functional teams</li><li>Participate and Contribute towards Engineering Community of Practices (CoPs)</li><li>Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews</li><li>Ensure application code quality through development, test, and QA</li><li>Participate in addressing root cause analyses, incident reports and provide direction in problem resolution</li><li>Analyze production defects, troubleshoot systems, identify root cause, and implement fixes</li><li>Passionate about the latest technologies, open-source projects and languages</li><li>Provide 24x7 on-call support periodically throughout the year</li><li>Identify ways to increase efficiency and improve system performance</li><li>Work with third party vendors to develop software and/or integrate their software into the companys products</li></ul> Requirements: <ul><li>Bachelors degree in computer science or related degree with modern application</li><li>development experience, around 7 years of experience in Technology, 5+ years in</li><li>API development using Java and 2 years in Technical Lead driving product solutions in</li><li>Enterprise Communications</li><li>Strong Technical Expertise in Java, Spring Projects – Spring Boot, Spring Framework, Spring Cloud, Spring Batch, Spring Cloud Data Flow, S3 Bucket, Git, Maven, Gradle and REST</li><li>Prior experience working with US Payment networks (ACH, Wire, or related payment processing systems) is essential</li><li>Strong Experience in developing microservices with 12-factor app methodology</li><li>Strong Experience with Scaled Agile framework and familiarity with tools like JIRA Align</li><li>Strong Experience with Agile application development and familiarity with tools like JIRA</li><li>Strong Experience with continuous integration environments and using tools like Jenkins</li><li>Strong Experience writing unit and integration tests and familiarity with frameworks like Junit, Mockito, Spring Test.</li><li>Strong Experience with Caching Systems – Redis/Gemfire.</li></ul>

Responsibilities: <ul><li>Develop and maintain automation scripts using Linux shell scripting, Python, or other relevant tools.</li><li>Develop and maintain the entire DevOps pipelines.</li><li>Ensure seamless deployment and integration between cloud/prem environments (AWS).</li><li>Integrate AI models into production environments using containerized platforms such as OpenShift.</li><li>Implement and maintain network security protocols to safeguard AI systems and data pipelines.</li><li>Collaborate with cross-functional teams to understand AI workflows and translate them into robust engineering solutions.</li><li>Monitor and optimize system performance, reliability, and scalability.</li><li>Support CI/CD processes and infrastructure for AI model deployment and updates.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>Bash and Unix/Linux command-line toolkit is a must-have.</li><li>Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode for SAST, JIRA workflow, and Confluence).</li><li>Hands-on experience with OpenShift, Docker, Kubernetes.</li><li>Knowledge of cloud platforms (e.g. AWS) is a must-have.</li><li>Exposure to data and network security and compliance in AI systems.</li><li>Knowledge of API integration and microservices architecture.</li><li>Proficiency in Python used both for automation and ML-related tasks</li><li>Knowledge of Workflow Orchestrator, such as Ctrl-M</li><li>Good knowledge of Logging and Monitoring tools, such as Splunk and Geneos.</li><li>Experience with Observability framework, such as Langfuse, Elastic Stack, Grafana, Open Telemetry.</li><li>Understanding of Generative AI (e.g. prompt engineering, RAG pipelines) and Agentic AI concepts.</li></ul>

Responsibilities: Establish, Own, Execute continuously develop an agreed, sponsored commercial Account Plan that can meet the targets set across: <ul><li>Sales, Orders, Pipeline</li><li>Sales Product Mix</li><li>Margin/Profitability</li><li>Contacts across key functions and levels</li><li>Identify &amp; build positive relations with all account decision makers &amp; influencers who impact current or future business</li><li>Understand in-depth &amp; be able to articulate the client buying process</li><li>Identify, engage, secure revenue opportunities within assigned Account(s)</li><li>Understand &amp; Capture clients challenges &amp; requirements and resolve with reference to portfolio</li><li>Oversee and align the commercial and engineering response to tenders to client requirements</li><li>Finalize commercial process and secure purchase orders and framework agreements</li><li>Oversee effective handover to post order project management, product services &amp; customer support teams</li><li>Maintain oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor</li><li>Knowledgeable on clients business, commercial condition, structure, strategy, operations and challenges. Be able to articulate this in terms of opportunity, growth, risk with respect to business</li><li>Be an effective advocate and communicator of the benefits in supporting your assigned accounts, within organization</li><li>Know and report your account numbers. Be continuously aware of targets and current business levels within the account for both year to date and forecast for order intake &amp; revenue information.</li><li>Responsible for reporting the narrative &amp; the numbers</li><li>Collaborate effectively with other sales and stakeholders at function, country, region and global level. To both gain and provide support so others can function and meet their responsibilities to the account</li><li>Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client</li><li>Build a multi-lane bridge between and the client organization. This may include R&amp;D, Product Managers, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations &amp; Order Management, Supply Chain, Leadership &amp; Executive Management</li><li>Request &amp; Support marketing campaigns (ABM) &amp; activity that can grow to Client relations and business</li></ul> Requirements: <ul><li>Bachelor’s Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience</li><li>Relevant experience in the Data Centre business is required</li><li>Demonstrated ability to inspire and coordinate others as the position requires entrepreneurial spirit, high degree of customer affinity and a very strong to influence others</li><li>Demonstrable knowledge of Data Centre design and operations, a technical and engineering presence is preferred</li><li>Able to relate well as a peer to Leaders of target customers</li><li>Knowledgeable on how to identify and implement new tools and processes</li><li>A well rounded professional who knows When to support, When to lead, When to Listen and When to Direct</li></ul>

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Senior Manager - IT Procurement Category

RCSA & Internal Control Analyst

Customer Experience Director

Senior Manager- Interior Design

Lead, Data & AI Governance

Senior Manager, Group Tax

HR Partner IV - SEA

AVP, Solution Architect

Enterprise Analytics – Machine Learning Ops/AI Projects (VP1)

Strategic Accounts Manager

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27 grc framework Jobs found

Senior Manager - IT Procurement Category

RCSA & Internal Control Analyst

Customer Experience Director

Senior Manager- Interior Design

Lead, Data & AI Governance

Senior Manager, Group Tax

HR Partner IV - SEA

AVP, Solution Architect

Enterprise Analytics – Machine Learning Ops/AI Projects (VP1)

Strategic Accounts Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.