HR Manager

ERP Solution Architect- D365

Senior Manager - Portfolio Development

Software Engineer In Test (SDET)

Finance Manager

Senior Software Engineer 1 (.Net)

Sr Financial Planning & Analysis

Manager, Global Projects

Service Delivery Manager

Supply Chain Analyst lll

Responsibilities:&nbsp; <ul><li>We are looking for a result driven and qualified Human Resources (HR) Manager, with business partnering skills, to oversee a full spectrum of Human Resources services. Reporting to the Global Human Resources Business Partner - Operations, dotted-line to Site General Manager, the incumbent is responsible for leading the full spectrum of HR functions at the site, ensuring strong HR operations, workforce stability, and alignment with global HR strategies.</li><li>This role partners closely with site leadership to drive performance, strengthen organizational capability, and build a resilient, high-performing workforce.</li></ul> The incumbent will: Business Partnering &amp; Leadership Support <ul><li>Act as a strategic HR partner to the Site General Manager and leadership team.</li><li>Provide guidance on organizational design, workforce planning, and people strategies.</li><li>Support leaders in decision-making related to performance, engagement, and talent.</li></ul> Talent Management &amp; Workforce Planning <ul><li>Lead manpower planning aligned with production and operational needs.</li><li>Drive recruitment strategies, especially for operators, technicians, and critical roles.</li><li>Build and maintain talent pipelines (including internal mobility across GSO sites).</li><li>Oversee onboarding and integration of new hires.</li></ul> Performance &amp; Capability Development <ul><li>Implement performance management processes and ensure consistency.</li><li>Identify capability gaps and drive training and development initiatives.</li><li>Partner with global teams to deploy leadership development programs.</li><li>Strengthen frontline leadership capability (e.g., supervisors, shift leads, cell leads).</li></ul> Employee Engagement &amp; Culture <ul><li>Drive engagement initiatives aligned with site needs and global framework.</li><li>Developing and executing engagement action plans.</li><li>Monitor employee sentiment, attrition trends, and address root causes.</li><li>Foster a positive, inclusive, and high-performance culture.</li></ul> Employee Relations &amp; Compliance <ul><li>Manage employee relations issues, including disciplinary cases and grievances.</li><li>Ensure compliance with local labor laws and company policies.</li><li>Partner with legal or external stakeholders when required.</li><li>Promote fair and consistent HR practices across the site.</li></ul> HR Operations &amp; Excellence <ul><li>Oversee HR operations including payroll inputs, benefits administration, and HR systems.</li><li>Ensure data accuracy and timely reporting (headcount, attrition, etc.).</li><li>Drive HR process improvements and standardization.</li><li>Ensure audit readiness and compliance with internal controls.</li></ul> Site HR Team Leadership <ul><li>Lead, coach, and develop the site HR team.</li><li>Build HR capability to act as strong business partners to line managers.</li><li>Drive consistency and quality in HR service delivery.</li></ul> Change Management &amp; Transformation <ul><li>Lead HR initiatives related to transformation, restructuring, or stabilization.</li><li>Support crisis management and recovery plans (e.g., high attrition, ramp-up challenges).</li></ul> Requirements: <ul><li>More than 10 years’ experience in site HR leadership roles supporting about 80 employees’ size, and manufacturing experience is a must,</li><li>BA/BS degree, or equivalent combination of education and experience.&nbsp;</li><li>SHRM or PHR Certificate.&nbsp;</li><li>Ability to deliver change management programs.&nbsp;</li><li>Extensive knowledge of employment laws and practices.</li><li class="ql-align-justify">Excellent problem solving and critical thinking abilities demonstrate a high competence in organizational decision making.</li></ul>

Responsibilities: Design Authority Responsibilities <ul><li>Validate solution designs and ensure architectural consistency across modules and projects.</li><li>Conduct detailed design reviews for GAPs, FDDs, and technical specifications before Design Authority approval.</li><li>Identify integration and performance risks early in the design phase and guide mitigation strategies.</li><li>Support the Design Authority in ensuring end-to-end solution coherence, especially across Finance, SCM, Project Ops, and Sales.</li><li>Work closely with the Domain Architect ERP to ensure:</li><li>Alignment with our client ERP domain architecture and roadmap.</li><li>Adherence to Microsoft’s D365 best practices and upgrade paths.</li><li>System-critical modifications are designed and implemented with risk awareness.</li><li>Data migration and interface designs follow architectural standards.</li><li>Collaborate with Lead Consultants and Developers to ensure designs are feasible, efficient, and maintainable.</li></ul> Solution Delivery Responsibilities <ul><li>Provide hands-on architecture support to delivery teams during all project phases (Blueprint, Build, Test, Deploy).</li><li>Define and communicate solution patterns and reusable components to increase delivery efficiency.</li><li>Oversee the technical integrity of ERP solutions and their alignment with the target architecture.</li><li>Support complex problem-solving, performance optimization, and integration design.</li><li>Ensure compliance with our client ERP governance, documentation, and security standards.</li><li>Act as the quality gate for designs entering the Design Authority approval process.</li></ul> Requirements: <ul><li>Minimum 8 years of experience in Microsoft D365 ERP solution design and implementation, with deep knowledge across multiple modules (Finance, SCM, or Project Operations).</li><li>Proven experience as a Solution Architect or Senior Consultant in large-scale international ERP programs.</li><li>Strong understanding of D365 data models, integrations (Data Management Framework, Dual Write, APIs), and reporting (SSRS, Power BI).</li><li>Experience in solution governance, design validation, and architecture documentation.</li><li>Familiarity with Azure integration services, Power Platform, and lifecycle management tools (LCS).</li><li>Agile mindset, excellent problem-solving skills, and strong delivery orientation.</li><li>Ability to collaborate across functional and technical teams, ensuring alignment between design, build, and deployment.</li><li>Excellent communication skills and fluency in English (both written and verbal).</li></ul>

Key Responsibilities: Global Portfolio Strategy <ul><li>Define and implement a unified global portfolio vision to meet future consumer/customer needs for filters and beyond filters (combustibles and next generation products)</li><li>Direct multi category program and project management to ensure innovation efforts are focused towards building a healthy portfolio</li><li>Balance global consistency with regional customization to maximize market relevance and profitability.</li><li>Oversee portfolio lifecycle management, including launches, rationalization, and category transitions.</li></ul>&nbsp;Market &amp; Consumer Insights <ul><li>Lead global research initiatives to capture consumer trends, competitive intelligence, and regulatory shifts across regions.</li><li>Translate insights into global portfolio strategies and innovation pipelines</li></ul> Innovation &amp; Product Development <ul><li>Drive global innovation programs, ensuring new products meet consumer demand and comply with international regulations.</li><li>Be the one stop shop for innovation – where commercial team and customers channel their initial ideas and requests before being formalized into innovation projects</li></ul>&nbsp;Cross-Regional Leadership <ul><li>Align regional commercial directors and managers under a global framework.</li><li>Facilitate knowledge sharing and best practices across markets to accelerate growth.</li><li>Act as the key liaison between commercial, operations and innovations teams</li></ul>&nbsp;Regulatory &amp; Compliance Oversight <ul><li>Monitor and interpret global regulatory developments impacting tobacco categories.</li><li>Ensure portfolio decisions adhere to international laws, trade agreements, and corporate responsibility standards.</li></ul>&nbsp;Requirements: <ul><li>Bachelor’s degree in engineering ,Business, Marketing, Economics, or related field; MBA strongly preferred.</li><li>12+ years of experience in FMCG, tobacco, or regulated industries, with at least 5 years in global portfolio/category leadership.</li><li>Deep understanding of international tobacco industry dynamics, consumer behavior, and regulatory frameworks.</li><li>Proven track record in global strategic planning, innovation, and cross-market leadership.</li><li>Exceptional communication, negotiation, and stakeholder management skills across diverse cultures.</li></ul>&nbsp;Competencies <ul><li>Strategic global mindset with commercial acumen.</li><li>Ability to balance global consistency with local market needs.</li><li>Leadership and team development across geographies.</li><li>Strong influencing skills in complex stakeholder environments.</li><li>Ethical decision-making and commitment to responsible global business practices.</li></ul>

Responsibilities: <ul><li>Framework Development: Contribute to, maintain and enhance the test automation framework by adding new capabilities and improving maintainability.</li><li>Ensure the framework supports scalability, modularity, and cross-platform compatibility.</li><li>Be ready to jump into unknown areas and quickly implement the most suitable solutions.</li><li>Test Script Development: Design, develop, and maintain robust and reusable test automation scripts.</li><li>Work with different application layers: UI, API, database, and possibly mobile or desktop apps. Implement and maintain utilities and test libraries.</li><li>If required support developers with unit tests.</li><li>Test Strategy &amp; Planning: Collaborate with QA leads and developers to define what to automate, when, and how.</li><li>Ensure test automation is integrated in the CI/CD pipeline and supports continuous testing.</li><li>Test Execution &amp; Maintenance: Regularly run automated tests and analyze results. Identify and troubleshoot test failures, escalating issues when needed. Maintain and update existing test cases and CI/CD pipelines as applications evolve.</li><li>Troubleshooting &amp; Debugging: Investigate test failures and identify root causes— whether it’s a test issue, application defect, or environment problem.</li><li>Provide quick and effective fixes or workarounds.</li><li>Collaboration &amp; Mentorship: Collaborate with developers, QA engineers, DevOps, and product owners to ensure alignment on testing objectives.</li><li>Mentor junior team members on automation best practices and tool usage.</li><li>Code Quality &amp; Version Control: Write clean, maintainable, and efficient automation code. Perform code reviews for junior engineers and provide constructive feedback. Ensure adherence to automation coding standards and version control practices.</li><li>Test Data &amp; Environment Handling: Set up or manage basic test data for automated runs. Run tests across different environments and report inconsistencies.</li><li>Documentation: Document automated tests and provide clear test case descriptions.</li><li>Keep test coverage and automation status updated in tracking tools like Jira, TestRail, or similar.</li></ul> Requirements: <ul><li>Experience &amp; Expertise: Excellent coding skill in Python, JavaScript is a plus.</li><li>Proven experience in building test framework, application development and building applications, working with git.</li><li>Solid experience with API automation testing, microservices solutions, setting up CI/CD pipelines in Azure DevOps or similar.</li><li>Great experience with Docker or similar.</li><li>Agile methodology: Experience in working in an Agile environment and comfortable in dynamic settings and requirements.</li><li>You thrive as fast-paced and are an independent contributor with no support required to drive assigned tasks forward with precision and efficiency.</li><li>Communication &amp; Collaboration: Proficient in cross-functional communication with a demonstrated ability to facilitate team communication and knowledge sharing sessions.</li><li>Technical Proficiency: Hands-on experience with latest development tools and processes, DevOps practices and Cloud solutions like Azure, AWS or similar, Robot Framework, Selenium Grid and reporting tools like Grafana, Report Portal or similar.&nbsp;</li><li>Continuous Improvement: Proactively identify areas for automation improvement or technical debt reduction.</li><li>Stay current with industry trends, tools, and emerging practices.</li><li>Educational Background: A Bachelors degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li></ul>

Job Purpose: Reporting to the Financial Controller, the overall purpose of the Finance Manager role is to oversee all financials, process excellence, related administrative matters and manage systems Responsibilities: Financial Reporting: <ul><li>Monitor and report any variances from the established budgets to senior management monthly basis showing controls are in place</li><li>Prepare accurate financial reports monthly, interpret the financial results to management, research and report on factors influencing business performance</li><li>Manage the companys financial accounting, monitoring, and reporting systems for effective decision making and statutory compliance</li><li>Ensure to maintain master data file for loans given to related and third parties helping in understanding the live position of the accounts</li><li>Ensure Fixed asset register is kept and maintained with accuracy as per statutory requirement</li><li>Ensuring accuracy of invoicing to affiliates thereby helping them in getting the actual costings of products and decision of selling price.</li></ul> Taxation: <ul><li>Ensure the monthly filing of the PAYE returns and TDS returns are executed on timely basis to meet statutory requirement</li><li>Ensure the monthly statutory contributions return are filed on timely basis to meet statutory requirement</li><li>Communicate every change in relation to personal income tax and corporate tax matters to senior management in the organization for timely decision making.</li><li>Ensure the accuracy and timeliness of the quarterly APS returns and annual tax returns as per statutory requirement</li><li>Ensure the liaison with other third parties like tax authorities and ensure our tax controls are up to date, backed with all supporting evidence they might require.</li><li>Conduct monthly payroll duties in a timely manner including disbursing statutory contributions as per the statutory requirements.</li></ul> Bookkeeping : <ul><li>Perform checks and bank reconciliations within agreed timelines and undertake end of year processes within the agreed timelines to facilitate timely closure of Accounts</li><li>Ensure petty cash is updated on timely basis to capture all the expenses and accurate reporting</li><li>Ensure the financial records are up to speed with statutory requirements and high quality management reports.</li><li>Act as a secondary check on payroll duties in a timely manner including disbursing statutory contributions as per the statutory requirements.</li><li>Ensure clearing of Recons Accounts to meet internal controls guidelines</li><li>Ensure Inventory reconciliation is conducted on monthly basis to mitigate reporting risks</li><li>Ensure Supplier reconciliation is conducted on quarterly basis with proper signing offs for timely settlement of Supplier accounts.</li><li>Ensure Intercompany loans reconciliation is executed on quarterly basis (principal and interest) to meet internal controls guidelines</li></ul> Cost &amp; Cash Flow Management: <ul><li>Assist the Treasury department on schedules they might require in relation to redemption/maturity of fixed deposits accounts, loans and investment in equity and debt instruments.</li><li>Monitor and interpret cash flows and predict future trends through in-depth analysis of changes and advising accordingly</li></ul>&nbsp;Process Excellence: <ul><li>Review and update all existing business, financial and operational processes as per statutory requirement</li><li>Conduct a gap analysis for current processes and develop new proposed processes if required to control business risks.</li><li>Implement optimal process framework in accordance with strategic business objectives&nbsp;</li><li>Develop a compliance checklist and monitor progress through dashboards and/ or data analytics; to monitor internal controls.</li><li>Identify of areas of improvement in overall business performance, with a focus on cost optimization, revenue assurance and maximization, improved process efficiency, supply chain management and resource utilization</li><li>Monitor systems implementation project management and keep track of any systems changes for effective decision making</li></ul> Compliance: <ul><li>Receive all invoices and ensure they are appropriately authorised according to the outlined standard operating procedures</li><li>Increase organizational effectiveness through sound financial analysis and process improvement.</li><li>Liaise with the audit function and offer required support to ensure annual audit is conducted and also developing external relationships with appropriate contacts, e.g.&nbsp;</li><li>external auditors, bankers and approach independent person/body to conduct test on our tax compliance.</li></ul> Requirements: Knowledge: Skills and Experience required for this Role: <ul><li>A first degree in Accounting/Finance or any related discipline.</li><li>Membership in either of the following professional bodies Certified Public Accountant (CPA) or Association of Certified Chartered Accountants (ACCA).</li><li>Possession of any of the following certifications is an added advantage: Certified Quality Auditor (CQA), CISA or International Systems Audit and Control Association (ISACA).</li><li>At least 7 years of post-qualification experience.</li><li>Experience in use of modern accounting/financial techniques and software.</li><li>Must have the experience and capability to ensure timely and accurate preparation of the consolidated financial reports.</li><li>In-depth understanding of finance and accounting principles and standards, responsibilities, code of ethics and certification.</li><li>Ability to identify key audit issues, present sensitive and difficult audit findings and recommendations to the management.</li></ul>&nbsp;Competencies required for this Role: <ul><li>Entrepreneurial and Commercial Thinking</li><li>Adhering to principles and values</li><li>Applying expertise and technology</li><li>Presenting and communicating information</li><li>Working with people&nbsp;</li><li>Analyzing</li></ul>

Responsibilities: <ul><li>Design, develop, and maintain robust, scalable, and secure web applications.</li><li>Utilize Object-Oriented design principles and best practices to ensure high-quality software.</li><li>Write clean, efficient, and well-documented code in C# with both .NET Core and .NET Framework.</li><li>Ensure adherence to Web Standards (XML, JSON, HTML, CSS, APIs, Web Services).</li><li>Create and manage CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps.</li><li>Automate repetitive tasks in the software development lifecycle, including builds, testing, and deployments.</li><li>Configure and maintain infrastructure for CI/CD pipelines, including servers and containerized environments.</li><li>Leverage cloud platforms like AWS, Azure, or GCP for scalable infrastructure and application management.</li><li>Incorporate DevOps principles to foster collaboration between development and operations teams.</li><li>Integrate unit testing frameworks (e.g., NUnit) into pipelines to ensure robust software quality.</li><li>Utilize test-driven development practices to enhance software reliability.</li><li>Work closely with developers, QA engineers, and operations teams to streamline workflows and address feedback.</li><li>Demonstrate strong communication skills to present ideas, solutions, and progress effectively.</li><li>Monitor CI/CD pipeline execution and troubleshoot issues promptly to minimize downtime.</li></ul> Requirements: <ul><li>Demonstrated knowledge of software application development (certifications and experience considered in lieu of a degree).</li><li>6+ years of experience in software development using C# and .NET.</li><li>5+ years of experience in developing .NET applications, including .NET Core and .NET Framework.</li><li>Proven experience in building enterprise-level web applications.</li><li>Strong background in Object-Oriented design and development.</li><li>Advanced JavaScript experience, including closures and prototype inheritance.</li><li>Proficiency in SQL (DDL and DML) and experience managing database structures.</li><li>Solid understanding of Web Standards (XML, JSON, HTML, CSS, APIs, Web Services).</li><li>Demonstrated use and knowledge of design patterns and cloud-native technologies.</li><li>Experience with Agile methodologies and iterative development processes.</li><li>Proficiency in CI/CD tools such as Jenkins, GitLab CI, Azure DevOps, or AWS Code Pipeline is required.</li></ul> Preferred work experience and skills: <ul><li>Strong proficiency in C#, JavaScript, and scripting languages like Bash, Python, or PowerShell for task automation.</li><li>Expertise in popular CI/CD platforms like Jenkins, GitLab CI, Azure DevOps, or AWS Code Pipeline.</li><li>Deep understanding of Git and branching strategies for effective code management.</li><li>Familiarity with unit testing frameworks like Unit, JUnit to integrate automated testing into pipelines.</li><li>Knowledge of cloud platforms like AWS, Azure, or GCP for scalable infrastructure management.</li><li>Familiarity with containerized environments (e.g., Docker, Kubernetes) and microservices architecture.</li><li>Exceptional problem-solving and analytical skills.</li><li>Strong communication and collaboration abilities.</li><li>Self-motivated and able to work independently with minimal supervision.</li><li>Detail-oriented with excellent organizational skills.</li></ul>

Responsibilities: <ul><li>Oversee the daily functions of a team of 2 – 7 within the Financial Planning &amp; Analysis department</li><li>Support the establishment and maintenance of a stringent control environment that aligns with the companys established internal control framework and global policy</li><li>Lead the analysis intricate financial data, extract essential insights, and assess the company’s financial performance, including revenues, margins, expenses, and capital expenditures</li><li>Collaborate with various departments to collect relevant financial data, set consistent reporting standards, and ensure a unified understanding of key financial metrics across the organization</li><li>Conduct financial variance analyses and deliver detailed interpretations to assist the management team in making informed decisions</li><li>Prepare presentation materials for board meetings and investor relations, ensuring clarity, consistency, and relevance of data in all communications</li><li>Engage in special projects requiring financial analysis or input, and take on additional reporting responsibilities as needed, showcasing initiative and a willingness to go beyond routine tasks</li><li>Delegate the recording of transactions associated with capital projects to maintain comprehensive records for future reference and analysis</li><li>Evaluate project progress and funds invested to assess alignment with financial goals and project timelines</li><li>Compare actual expenditures to budget to ensure financial discipline and accountability throughout the project lifecycle</li><li>Observe and track significant funds invested in long-term projects to identify trends and inform future investment decisions</li><li>Prepare presentations to Finance leadership on the status of projects to ensure alignment with organizational financial strategies</li><li>Observe and track significant funds invested in long-term projects to identify trends and inform future investment decisions</li><li>Train, mentor, and assess the performance of Financial Planning &amp; Analysis staff</li><li>Foster and maintain strong relationships with team members and other internal stakeholders</li></ul> Requirements: <ul><li>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field</li><li>4 – 7 years of relevant experience in management reporting, capital planning, or financial management</li><li>Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced team environment</li><li>Strong leadership and communication skills</li><li>Fast learner of technology and coachable</li></ul>

Role Description: <ul><li>The Manager, Global Projects will lead the deployment of a global Factory Excellence / Operational Excellence framework (FEM) at site and regional levels, aligned with the organization’s global strategy. </li><li>The role is responsible for driving a step change in performance, strengthening people capabilities, and embedding a sustainable, integrated operating system across operations.</li><li>This position plays a critical role in enabling continuous improvement, enhancing organizational reliability and agility, and fostering a strong performance and innovation culture across the end-to-end value chain.</li></ul> Responsibilities: <ul><li>Lead the implementation and deployment of FEM at the site in alignment with the global FEM strategy, with the objective of establishing a fully integrated operating system.</li><li>Represent the site in global FEM forums, workshops, and governance meetings, ensuring that site-specific challenges, priorities, and initiatives are incorporated into global plans.</li><li>Own accountability and governance for FEM deployment and sustainability at site level, ensuring all methods, standards, and processes are fully aligned with global frameworks and governance models.</li><li>Develop and execute the site FEM strategy and roadmap in line with global plans, supporting continuous improvement maturity from foundational phases through advanced stages.</li><li>Assess organizational capability, processes, and performance to design effective and efficient FEM deployment plans that deliver measurable business outcomes.</li><li>Establish and strengthen a robust FEM organizational structure at site level, including defined roles, career paths, and succession planning to ensure long-term capability and expertise.</li><li>Coach and support site leadership teams in building and sustaining a strong FEM and continuous improvement culture.</li><li>Identify, standardize, and deploy best practices to improve employee engagement, drive innovation, and enhance organizational agility, ensuring consistent adoption across the site.</li><li>Ensure alignment of site operating standards with global solutions, including daily management systems, standard work, continuous improvement tools, and FEM pillars. Coordinate and support FEM-related training initiatives at site level.</li><li>Drive effective communication and visualization of the site FEM strategy, roadmap, and key initiatives to ensure alignment, engagement, and ownership across the organization.</li><li>Extend FEM principles and strategies beyond Operations to other site functions (e.g., Commercial, Finance, HR) and external partners, supporting cross-functional deployment and standardization.</li><li>Build and nurture a strong FEM community across sites and regions, leveraging internal expertise and best practices.</li><li>Ensure full compliance with local legislation, company policies, and Environment, Health &amp; Safety (EHS) requirements. Actively participate in sustainability initiatives and embed safety and sustainability practices into all operational processes.</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Industrial, or related discipline).</li><li>Minimum 10 years of experience in Manufacturing / Production environments with a strong focus on Lean Management and Integrated Work Systems (IWS).</li><li>At least 5 years of hands-on experience in the deployment and/or implementation of Autonomous Maintenance and related continuous improvement methodologies.</li><li>Strong expertise in integrated operating systems, including FEM/Lean pillars, daily management systems, standard work, and continuous improvement tools and techniques.</li><li>Advanced proficiency in Microsoft Office applications.</li></ul> Preferred Skills <ul><li>Strong communication, presentation, and facilitation skills</li><li>Training and capability-building experience</li><li>Leadership, coaching, and stakeholder management skills</li></ul>

Responsibilities: Manage Relationship with business on Run service: <ul><li>In charge of Run activities for applications or services and conduct business review with business representatives</li><li>Manage escalation from business teams and ensure business continuity and follow till closure</li><li>Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)</li><li>Own critical outbound communications from IT with business</li><li>Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams</li><li>Track and ensure business satisfaction and take necessary action to improve CSAT progressively</li><li>Contribute to larger community of SDM and ITSM Process Owner.</li><li>Onboard other scope into service as the organization is moving to Platform organization.</li></ul> Monitor and control service delivery: <ul><li>Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review</li><li>Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable</li><li>Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence</li><li>Work with Application management service partner to generate actionable insights to improve system availability and performance</li><li>Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits</li><li>Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams</li><li>Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)</li><li>Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions</li><li>Lead change management including process governance, CAB &amp; quality control.</li></ul> Requirements: <ul><li>High level of business orientation</li><li>Proactive and process mindset</li><li>Solid IT process knowledge with very good ITIL understanding</li><li>Practical knowledge and experience on IT process development and service roll outs</li><li>Strong experience in supplier collaboration with offshoring model (located in India)</li><li>Demonstrated ability to communicate effectively with different stakeholders (both written and oral).</li><li>Ability to operate in a large and complex organization which is transformation to become more professional.</li><li>Strong Change Management skills</li><li>Excellent problem solving &amp; team collaboration skills</li><li>Experience on SAP function modules (FICO, SD, MM, WM)</li><li>Proven 6+ years working experience as an IT service delivery manager or coordinator</li><li>Knowledge of IT Service Management ITIL EXPERT certification will be appreciated)</li><li>Proven track record in IT/IS Project Management (PMI, Prince 2 certification will be appreciated) including coordination of various teams and service providers</li><li>Experience on SAP (SRM, ABAP, GRC)</li><li>Proficiency in using ServiceNow, PowerBI</li></ul>

Responsibilities: <ul><li>Develop and implement an end-to-end Stocking Policy framework for both raw materials and finished goods for Malaysia and Philippines plants</li><li>Collaborate with cross-functional team and ensure alignment on the stocking policy</li><li>Align inventory strategies with modes of shipment to balance the cost, lead time, and service reliability</li><li>Adjust safety stock parameters based on shipment mode-specific lead times and transit variability</li><li>Work closely with the logistics team to ensure mode of shipment decisions support stocking and replenishment strategies</li><li>Recommend shipment mode adjustments in response to supply chain disruptions, capacity constraints, or changes in demand patterns</li><li>Conduct simulation analysis to provide the impact of changes to stocking policy and mode of shipment on leadtime, inventory, warehousing, and transportation cost</li><li>Ensure governance processes are in place to maintain data accuracy and consistency of stocking policy across Malaysia and Philippines plants and stakeholders</li><li>Drive continuous improvement initiatives to enhance stocking efficiency, optimize inventory, and cost, and enhance customer satisfaction</li><li>Support capability building by training supply chain teams on stocking policy concepts, tools, and governance processes</li><li>Follow up on block inventory and push owners to solve issues</li><li>Follow RMA closely on time</li></ul>&nbsp;Requirements: ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in supply chain, Operations Management, Industrial Engineering, or related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 10 years of experience in Supply Chain management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5+ years working experience in Supply Chain roles – Materials Planning, Factory Planning, Finished Goods Planning·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience using SAP S/4 Hana, IBP, or equivalent planning tools is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical continuous improvement skills as well as a good understanding of data analytics capabilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven end-to-end Supply Chain experience, with a strong focus on strategic aspects rather than purely tactical or operational functions.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Expertise in stocking policies, logistics, and related processes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated involvement in Continuous Improvement initiatives and projects.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong cross-functional collaboration experience.Proven capability in implementing new processes and systems

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16 grc framework Jobs found

HR Manager

ERP Solution Architect- D365

Senior Manager - Portfolio Development

Software Engineer In Test (SDET)

Finance Manager

Senior Software Engineer 1 (.Net)

Sr Financial Planning & Analysis

Manager, Global Projects

Service Delivery Manager

Supply Chain Analyst lll

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16 grc framework Jobs found

HR Manager

ERP Solution Architect- D365

Senior Manager - Portfolio Development

Software Engineer In Test (SDET)

Finance Manager

Senior Software Engineer 1 (.Net)

Sr Financial Planning & Analysis

Manager, Global Projects

Service Delivery Manager

Supply Chain Analyst lll

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.